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Help Desk Technician
Leisnoi, Inc.
Technical internship job in Durham, NC
Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel
JOB DESCRIPTION
Help Desk Technician
Reports to: IT Project Manager - Professional Services Line of Business
Subsidiary: Leisnoi Enterprise Solutions, LLC
Location: Baltimore, MD or Durham, NC
Job Status: Regular Full -Time
Position Summary:
Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems.
The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems.
Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP).
Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required.
The Contractor Shall:
Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability.
Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquires for hardware and software.
Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2).
Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
Gather information and follow required diagnostic procedures.
Adhere to the Standard Operating Procedures (SOP).
Job Qualification:
The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.
Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.
Office Location and Travel: Durham, NC or Baltimore, MD
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Candidates can email their resumes to and must also apply online at Leisnoi.com.
Leisnoi is an Equal Opportunity Employer
Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V
# of Hires Needed
4
Exemption Type
Non-Exempt
$36k-63k yearly est. 2d ago
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Technical Advisor/MEL
FHI 360 4.5
Technical internship job in Durham, NC
FHI 360 is seeking a qualified candidate who will serve as a Monitoring, Evaluation and Learning (MEL) Technical Advisor for a potential new project funded by US CDC that seeks to build upon activities to support Global Health Security (GHS) through implementation of programs and activities that focus on protecting and improving health globally through partnerships with Ministries of Health and other governmental institutions. This work will build on lessons learned from the global COVID-19 outbreak and other significant public health events. The main outcomes of this work are to: a) Improve prevention of avoidable epidemics including naturally occurring outbreaks and intentional or accidental releases of dangerous pathogens; b) Improve ability to rapidly detect threats early, including detecting characterizing, and reporting emerging biological threats; c) Responding rapidly and effectively to public health threats of international concern.
Job Summary:
If the prospective project is awarded to FHI 360, the position provides MEL technical guidance to the US CDC- funded Global Health Security (GHS) project. Provides final authorization and approval of the MEL portions of the project design, based on the design and direction set by technical leadership. May manage other professional staff members. Leads MEL project activities and sub activities and assists with project implementation. Ensures project MEL activities are on track with work plans, with technical expertise informing project implementation. Oversees MEL activities timelines and budgets. Assists in the development of donor reports and presentations. Successfully contributes to project design, budgeting, and recruitment efforts. They will develop project indicators for use by the project team.
Accountabilities:
Technical Requirements:
Provide technical leadership in a MEL and / or project wide activity.
Demonstrates good judgment in selecting MEL methods, techniques, and evaluation criteria for obtaining solutions, with some supervision.
Networks with key internal MEL personnel.
Performs other duties as assigned.
Project Design Implementation:
With technical oversight, provide MEL in design, development, planning, implementation; and capacity- building of MEL aspects of the project
Creates MEL project plan, within the given resource and financial constraints
Leads the day-to-day MEL activities of the project.
Maintains constructive dialogue and MEL technical exchange with field counterparts and MEL staff members.
Develops project MEL tools, standard methods, techniques, and systems for both qualitative and quantitative analysis.
Participate in funder meetings and provide MEL technical input.
Capacity Building, Training and Supervision:
Develops and implements MEL capacity building interventions for the project.
Identifies MEL strategies to address training gaps.
May supervise or provide technical guidance to other MEL project staff members.
Project/Program Reporting:
Collates and uploads MEL output and deliverables data to sponsor data systems.
Contributes to preparing and delivering presentations to the donor on progress.
Helps in the development and review of work plans.
Serves as the primary author for MEL deliverables (e.g., reports, presentations, technical manuscripts).
Gathers and aggregates data to provide a summary / high level overview for decision making.
Quality Assurance:
Ensures MEL technical deliverables are consistent with best practices in the industry / subject and meet funder contractual obligations
Identifies areas for improved efficiency or effectiveness within prescribed MEL parameters, and institutes enhancements to procedures.
Applied Knowledge & Skills:
Ensures appropriate and timely technical support for field projects.
Ensures the quality of implemented MEL activities and systems at all levels.
Conducts routine coordination with employees and consultants, on-site and in the field.
Strong MEL knowledge and skills and solid understanding of MEL concepts, principles and procedures.
Has the ability to manage MEL aspects of projects, set realistic priorities, and plan for the successful implementation of activities.
Proficient writing and verbal communication skills.
Relevant computer software skills (including, at a minimum, the standard applications in MS Office).
Ability to manage their own work to job and performance standards.
Must be able to read, write and speak fluent English .
Problem Solving & Impact:
Demonstrates the ability to assess needs within agreed upon duties and considers course of action best to meet those needs.
Effectively applies MEL knowledge to solve problems.
Demonstrates the ability to develop solutions to problems that cannot be solved using existing methods or approaches.
Faulty decisions/ recommendations /failures to complete assignments will normally result in serious delays to assigned projects resulting in considerable expenditure of additional time, resources, and funds.
Decisions and actions impact primarily workflow, project processes and timeframes. Problems encountered are varied, requiring review of practices and precedents to resolve. Problem solving involves evaluating and resolving discrepancies with data, analyses, processes, etc. within prescribed guidelines.
Policies or guidelines exist for most problems; others must be referred to by a supervisor or more senior professional.
Supervision Given/Received:
May supervise junior MEL staff members.
Coordinates own MEL workflow and sets individual MEL priorities.
Works under general guidelines for completion and accuracy as determined by the supervisor.
Accomplishes results through lower-level staff managers or through experienced staff who exercise independence in their assignments.
Serves as mentor to more inexperienced MEL staff.
Reports to the Project Director/PI.
Education:
Master's Degree or its International Equivalent in Knowledge/Information Sciences, Public Health, Epidemiology, Statics, Behavioral, Life/Social Sciences, International Development, Human Development or Related Field.
Project Management (PM) Certification preferred.
Experience:
Typically requires 8+ years of relevant experience in technical implementation of large projects and/or programs - may manage activities of lower-level staff, however, main function is individual contributor.
Documented experience providing technical assistance, capacity building and business development in MEL.
Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
International or Domestic (US) Program Development or Program management preferred.
Typical Physical Demands
:
Typical office environment.
Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time. Ability to lift 5 - 25 lbs.
Technology to be used:
Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, TEAMS/Zoom, e- mail), office telephone, cell phone and printer/copier.
Travel:
10% - 25%
The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
US Based Hiring Salary Range: USD 110,000 - 135,000 annually
International hiring ranges will differ based on location"
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email .
FHI 360 fosters the strength and health of its workforce through acompetitive benefits package, professional developmentand policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.
Please click here to continue searching FHI 360's Career Portal.
$110k-138k yearly est. 2d ago
Technical Support Specialist
Siemens Energy
Technical internship job in Selma, NC
A Snapshot of Your Day
On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, organize equipment for transformer crews, and support vehicle maintenance logistics, ensuring all operations run smoothly. Additionally, you will maintain cleanliness in the service areas, arrange for the disposal of hazardous materials, and order consumable goods to enhance overall efficiency.
How You'll Make An Impact
Support warehouse operations including pulling, packing, shipping, receiving, cycle counting, and ordering consumables for GT SV Parts and Selma Service teams.
Manage incoming and outgoing shipments of field technical equipment and maintain inventory records (TCTP) for service equipment.
Coordinate equipment setup for transformer crews and assist with outfitting or decommissioning service trailers and tractor trailers.
Assist Fleet Specialist with service vehicle logistics, maintenance, and CDL-type vehicle handling.
Maintain and organize the service yard, warehouse, and training areas to meet operational, security, and EQS standards.
Conduct inspections and maintenance on transformer equipment, generators, trucks, trailers, and arrange proper disposal of hazardous and operational materials.
What You Bring
Excellent written and oral communication skills.
Skilled in Microsoft office products (Power Point, Word and Excel).
3+ years' experience in SAP (PT2) / Inventory management system.
Class A CDL required.
Familiarization of DOT standards for vehicle maintenance and inspections.
General electrical and safety familiarity.
General warehousing / plant operations experience
About The Team
Grid Technologies
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ********************************************
$36k-63k yearly est. 2d ago
Technical Support Specialist II - WashU IT
Washington University In St. Louis 4.2
Technical internship job in Clayton, NC
Scheduled Hours40Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients.Job Description
Primary Duties & Responsibilities:
Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution.
Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff.
Acts as an escalation point for advanced technical issues within employee's knowledge domain.
System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities.
Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal Office Environment
Physical Effort
Typically Sitting at a desk or table
Equipment
Office Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Providing Desktop Support In An Enterprise Environment (4 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written CommunicationGradeG10-HSalary Range$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$25.5-39.5 hourly Auto-Apply 13d ago
Systems Integration Engineering Intern
Analog Devices 4.6
Technical internship job in Durham, NC
Are you a problem solver looking for a hands-on internship position with a market-leading company that will help develop your career and reward you intellectually and professionally?
Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X).
At ADI, you will learn from the brightest minds who are here to help you grow and succeed. During your internship, you will make an impact through work on meaningful projects alongside a team of experts. Collaborating with colleagues in an environment of respect and responsibility, you will create connections that will become a part of your professional network.
ADI's culture values aligned goals, work-life balance, continuous and life-long learning opportunities, and shared rewards. The internship program features various lunch-and-learn topics and social events with other interns and full-time employees.
At ADI, our goal is to develop our interns so they are the first to be considered for full-time roles.
Apply now for the opportunity to grow your career and help innovate ahead of what's possible.
Systems Integration Engineering InternAnalog Devices (ADI) is seeking a curious and motivated Systems Integration Engineering Intern to support the development of next-generation wearable platforms and technologies. This internship offers a unique opportunity to gain experience in hardware testing, embedded systems, and system-level design while contributing to innovative healthcare solutions.Key Responsibilities include, but are not limited to:
Perform benchtop hardware characterization tests on wearable devices
Assist in designing and testing printed circuit boards (PCBs)
Support the exploration and de-risking of new product features
Collaborate with engineers to understand system-level integration and how hardware fits into broader solutions
Help debug embedded designs, including communication buses and sensor interfaces
Contribute to documentation and technical presentations
Minimum Qualifications
Currently pursuing a Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline
Required Skills
Experience using basic electronics test equipment (oscilloscopes, multimeters, power supplies)
Understanding of embedded systems concepts (microcontrollers, communication protocols)
Familiarity with analog circuit design (amplifiers, filters)
Exposure to mixed-signal design (ADCs) and power circuit design (switching converters)
Basic PCB design skills (schematic capture and layout)
Electronics lab skills (e.g., soldering)
Basic programming experience (e.g., C, Python)
Why You'll Love Working at ADIAt Analog Devices, you'll be part of a collaborative and innovative team that's shaping the future of technology. We offer a supportive environment focused on professional growth, competitive compensation and benefits, work-life balance, and the opportunity to work on cutting-edge projects that make a real impact on the world.You'll have access to continuous learning opportunities and mentorship from industry experts. Join us and help create the technologies that bridge the physical and digital worlds, making a tangible difference in how people live, work, and connect.
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law: Notice of Applicant Rights Under the Law.
Job Req Type: Internship/CooperativeRequired Travel: NoThe expected wage range for a new hire into this position is $22 to $41.
Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
$22-41 hourly Auto-Apply 60d+ ago
Surgical Technologist Intern
Surgery Partners Careers 4.6
Technical internship job in Durham, NC
North Carolina Specialty Hospital (NCSH) is a private, physician-owned medical center that opened its doors in 1926. Its commitment to growth and continuous improvement has helped the hospital maintain a high ranking in both quality measures and patient satisfaction. North Carolina Specialty Hospital offers surgical specialties in orthopedics, ophthalmology, ear, nose, and throat, as well as sports medicine, oral, plastic, podiatry, general surgery, interventional radiology, pain management, reconstructive surgery, and more.
Why join North Carolina Specialty Hospital?
Award Winning Hospital for Special Surgery
5 Star CMS rated facility for patient experience
Positive Work culture
Career growth opportunities
Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
Paid Time Off
401k Employer Match
Tuition Assistance
GENERAL SUMMARY OF DUTIES:
Surgical technologists, also called scrubs and surgical or operating room technicians, assist in surgical operations under the supervision of surgeons, registered nurses, or other surgical personnel. Surgical technologists are members of operating room teams, which most commonly include surgeons, anesthesiologists, and circulating nurses.
EDUCATION/EXPERIENCE/REQUIREMENTS:
In the process of completing an accredited surgical technologist program
May accept 0-2 years of clinical experience in a related field
Must be certified in Basic Life Support within 6 months of employment
ESSENTIAL FUNCTIONS:
Prepares and maintains medical equipment and instrumentation for surgical procedures
Help prepare the operating room by setting up the sterile field to include surgical instruments and equipment, sterile drapes, and sterile solutions
Follows state and federal facility regulations when attending to patients
Performs pre-procedure preparations to the patient's skin and body
Completes a safety check prior to start of the procedure on appropriate equipment, supplies, etc.
Assembles both sterile and non-sterile equipment, as well as checking to ensure it is working properly
May assist with positioning on the procedure table
Drapes the patient with surgical drapes per procedure to be performed
Passes instruments and other sterile supplies to surgeons and surgeon assistants
Retracts, cut sutures and performs other functions under the supervision of the physician performing the procedure
Participates in the count of sponges, needles, supplies, and instruments, based on type of procedure performed
Helps prepare specimens and assists with the disposition of specimens
Applies dressings
Post-procedure, assists with patient transfer from the procedure bed to the stretcher
Cleans and restocks the procedure room
Pulls supplies and instruments for upcoming procedures
Assists with the maintenance of physician preference cards and inventory management
Assists with the decontamination and cleaning, sterilization and performance of quality testing related to sterilization and high-level disinfection
Performs other duties as assigned
PHYSICAL/MENTAL DEMANDS:
Ability to be on your feet for long periods and lift or turn disabled patients
Requires sitting and standing associated with a normal office environment
Ability to concentrate for periods of up to four hours
Ability to communicate verbally both in person and on the telephone
Ability to use computer keyboard and to view a computer monitor
KNOWLEDGE, SKILLS and ABILITIES
Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients in the center
Demonstrates the ability to utilize recognized channels of communication
Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members
PHYSICAL/MENTAL DEMANDS:
Surgical technologists work in clean, well-lighted, well-ventilated environments. Must stand for long periods and remain alert during operations. At times may be exposed to communicable diseases and unpleasant sights, odors, and materials.
Our employees are critical to our success and we value their contributions. North Carolina Specialty Hospital offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
$28k-37k yearly est. 31d ago
Intern - Technical Product Owner
Labcorp 4.5
Technical internship job in Durham, NC
At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives.
Join us in our pursuit of answers.
Labcorp 2026 Global Internship Program
Exciting Internship Opportunity - Technical Product Owner
Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives.
Internship 2026 Dates: May 18, 2026 - August 7, 2026
About the Program:
As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through:
Enterprise-wide learning experiences that introduce you to key business functions across Labcorp
Leadership exposure and visibility, including direct interaction with senior leaders
An immersive, in-person intern event June 2-4, 2026 designed to connect you with peers and deepen your understanding of our mission
Senior leader speaker sessions offering insights into strategy, innovation, and career growth
Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey
Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs) and values-driven community initiatives
Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey
Internship Details
Duration: 12 weeks, full-time
Dates of Internship: May 18, 2026 - August 7, 2026
Location: Durham, NC/Hybrid
Hours: Monday-Friday 40hrs/week
Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply.
Why Labcorp? In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery.
Ready to make a difference? Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp
Job Description: We are seeking a motivated summer intern to join our IT team as a Technical Product Owner. In this role, you will support the product lifecycle, including strategy, planning, sprint execution, release management, and certification. You will collaborate closely with the project management team, product managers, engineering team, clinical team, and stakeholders to ensure successful product delivery.
Key Responsibilities:
Assist in product strategy development (technology focus)
Support sprint planning, grooming, and execution
Participate in demo, design review, and sprint task planning
Help define product requirements, workflows, and standards
Contribute to release planning, certification, and deployment activities
Communicate release progression, scoring, and metrics
Collaborate with cross-functional teams to gather feedback and requirements
Education/Requirements/Skills:
Strong communication and collaboration skills; ability to work with diverse teams and stakeholders
Experience with Agile methodologies and ceremonies is ideal
Interest in IT product management and agile methodologies
Detail-oriented, organized, and proactive
Ability to learn quickly and adapt in a fast-paced environment
Note: Excellent communication skills are imperative for this position. You will be expected to work closely with project management, product managers, engineering, clinical teams, and stakeholders throughout your internship.
Application Window: 1/15/26 - 1/20/26
Pay Range: $22-$25/hr
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$22-25 hourly Auto-Apply 5d ago
Audio Visual Integration Technician Intern
Cti 4.7
Technical internship job in Raleigh, NC
Real Projects. Real Experience. A Real Future.
About this Internship
At our Raleigh, NC, branch, our interns experience a program structured to build fundamental skills and provide hands-on experience. You will work alongside and learn from our live events, system design, and technical integration professionals. Advance your career path and be a part of something extraordinary. Our ten-week minimum, paid internship begins May 26
th
, 2026.
This summer, you will
Gain skills through our AV integration “boot-camp,” as well as introductory training and real-world experience.
Work on impactful projects and challenge yourself through hands-on problem-solving.
Study for the AVIXA Certified Technology Specialist exam.
Participate in a rotational program collaborating with Purchasing, Sales and Design Consultants, Programming, Engineering, and Project Management.
Work 40 hours a week on-site with our AV professionals, Monday through Friday during regular business hours.
Basic Qualifications
Education: Anticipated Associate's/Bachelor's Graduation between Spring 2026 - Spring 2027.
Valid Driver's License and a safe driving record per Company Policy.
Able to pass a background check.
Familiar with hand and power tools.
Physically able to walk distances, crouch, squat, reach, crawl, climb ladders, work at high elevations and in tight spaces, and lift/carry/push/pull objects up to 50 lbs. repetitively and for an extended period.
Internship Pay Rate: $17/hr.
Learn more at: ***********************************************
About CTI
CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been to provide a fantastic customer experience.
At CTI, our biggest asset is our people. We know the most awesome employees do not always fit the typical mold. If you are hardworking, friendly, and understand the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment where our best and brightest show up to work prepared to have fun. We employ our passion and knowledge in everything we do. Our creative atmosphere helps us apply and share our skills with clients seeking quality AV and Conference Solutions.
CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.
An exciting career awaits you
At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
This position will be based out of Cary, NC.
Responsibilities:
As an MPC Commercial intern, you could be placed within one of the departments as described below. Job shadowing and volunteer opportunities are available during internships. Some travel may be required.
Marketing (Territory Manager):
Field-based interns will spend most of their time in the field learning the job responsibilities of a Territory Manager. The intern may travel to various customer offices or dealer gasoline locations with a Territory Manager, assist in prospecting for new customers, and assume responsibility for projects/studies relating to station financials and operation. In addition, the intern will have the opportunity for exposure to different components of the Commercial organization and other corporate components such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail.
Desired major and or minor - Business Administration, Management, Marketing, Finance, Business Analytics or other related disciplines.
Competencies:
Candidates should exhibit the following attributes: maturity, leadership abilities, outgoing personality, inquisitive, excellent communication skills, confidence, drive, vision, and strong analytical skills. The position requires proficiency in Microsoft Excel and Microsoft Word.
Qualifications:
Strong academic performance
Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
Concurrent enrollment in a bachelor's degree (or higher) seeking program for the duration of the experience
Military experience a plus
Must be able to provide reliable transportation to and from place of work
Availability to work 40 hours per week
MIN - $20.19 per hour / MAX - $25.24 per hour
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Cary, North Carolina
Additional locations:
Job Requisition ID:
00019908
Location Address:
206 High House Rd
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
$20.2-25.2 hourly Auto-Apply 16d ago
Technical Support Specialist (Durham/Raleigh North Carolina)
BD Systems 4.5
Technical internship job in Durham, NC
SummaryTechnical Support Specialist working in the CSC organization taking incoming customer technical calls.Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world.
Advancing the world of health
™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Summary:
The technical support specialist will provide clinical training to customers on all CareFusion products in accordance with established policies and procedures. The primary purpose of this position is to facilitate customer understanding of equipment operation, basic troubleshooting and preventative maintenance. This person must be able to work independently and with limited supervision. They are also responsible for gathering information and feedback from end users regarding product performance and quality issues. This information is then communicated back to engineering and other departments as necessary. The TSS serves as the liaison between the customer, sales representatives, service department and manufacturing.
Responsibilities:
Responsible for providing clinical training to customers on all CareFusion products within their scope of practice. This includes but is not limited to; product operations, maintenance and safety guidelines.
Conducts installation and clinical training at customer sites.
Assists with new product evaluations and trials.
Communicates customer complaints and issues to the appropriate internal department(s).
Gathers data and feedback from end-users regarding product performance and quality issues.
Prepares reports detailing feedback received from customers.
Provides follow up with customers to ensure satisfactory resolution of problems/issues.
Works closely with customer success and fieldservice to ensure customer needs are met.
Maintains current knowledge of products, features and competitive advantages.
Optimally applies training resources (i.e., CRM system, web-based training programs) to ensure proficiency in all aspects of training.
Required Qualifications:
Bachelor's degree preferred or minimum of three years call center experience
Desired Skills and Experience:
Experience working directly with customers and health care professionals.
Excellent interpersonal skills.
Strong written and verbal communication skills.
Demonstrated computer literacy including Microsoft Office Suite.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
#earlycareer
Required Skills
Optional Skills
.
Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsWork Shift
$39k-74k yearly est. Auto-Apply 14d ago
Desktop Support Level 1
Artech Information System 4.8
Technical internship job in Cary, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Primary Skills:
•
Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based)
• Should have experience in working in enterprise call centre environment.
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users
• Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
• Administer and provide User account provisioning.
• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
• Phone support experience necessary.
• ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management
• Technical helpdesk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Hands-on work experience with the following:
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008,
• Knowledge of Active Directory, Exchange 2003/2007
• ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools
• MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
Qualifications
Desktop support Level 1
Additional Information
Client : HCL America; This is a Contract-to-Hire role.
$60k-90k yearly est. 1d ago
IT - Helpdesk
Pure Flow Inc. 3.3
Technical internship job in Graham, NC
Pureflow IT Specialist
About Our Organization:
With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.
About the Position:
The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise.
Job responsibilities are expected to include, but not be limited to, the following:
Configure equipment and host onboarding for new users
Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc.
Remote support for users in external branch locations
Manage VoIP phone system equipment and directory
Sustain company network connectivity and security
Assign software licenses and support installation of various applications
Maintain IT files on the server and online in the cloud
Schedule server updates, backups, and retrieve backups when needed
Update IT equipment and software with new firmware, drivers, etc.
Develop documentation, including SOPs and work instructions
Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.)
Assist with AV resources (conference rooms and Teams meetings)
Adhere to company SLAs and is available during IT emergencies
Available to work during non-standard hours for planned updates
Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed.
Strive for security and confidentiality in all IT functions with a Zero Trust mindset.
Qualifications:
1-2 years of experience in the enterprise computer service field
An Associate degree or Technical certification in the computer service field
Previous experience in a Windows network environment
Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central
Perks:
Competitive base salary
Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more
$1-for-$1 401(k) match up to 4% after 1-year of service
9 Company-paid holidays
Generous personal time off that increases with tenure
Education assistance
Employee referral bonus program
Ongoing training and development by internal and external industry experts
Working Conditions:
Usual office working conditions.
The regular hours for this position are Monday through Friday, 8:00am - 5:00pm
Additional hours may be required depending on project load.
P
ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions.
Please visit our website at ******************* for additional information and to apply online.
$41k-78k yearly est. Auto-Apply 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical internship job in Raleigh, NC
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 46d ago
Technical Support Specialist (Durham/Raleigh North Carolina)
BD (Becton, Dickinson and Company
Technical internship job in Durham, NC
We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Summary:**
The technical support specialist will provide clinical training to customers on all CareFusion products in accordance with established policies and procedures. The primary purpose of this position is to facilitate customer understanding of equipment operation, basic troubleshooting and preventative maintenance. This person must be able to work independently and with limited supervision. They are also responsible for gathering information and feedback from end users regarding product performance and quality issues. This information is then communicated back to engineering and other departments as necessary. The TSS serves as the liaison between the customer, sales representatives, service department and manufacturing.
**Responsibilities:**
+ Responsible for providing clinical training to customers on all CareFusion products within their scope of practice. This includes but is not limited to; product operations, maintenance and safety guidelines.
+ Conducts installation and clinical training at customer sites.
+ Assists with new product evaluations and trials.
+ Communicates customer complaints and issues to the appropriate internal department(s).
+ Gathers data and feedback from end-users regarding product performance and quality issues.
+ Prepares reports detailing feedback received from customers.
+ Provides follow up with customers to ensure satisfactory resolution of problems/issues.
+ Works closely with customer success and fieldservice to ensure customer needs are met.
+ Maintains current knowledge of products, features and competitive advantages.
+ Optimally applies training resources (i.e., CRM system, web-based training programs) to ensure proficiency in all aspects of training.
**Required Qualifications:**
+ Bachelor's degree preferred or minimum of three years call center experience
Desired Skills and Experience:
+ Experience working directly with customers and health care professionals.
+ Excellent interpersonal skills.
+ Strong written and verbal communication skills.
+ Demonstrated computer literacy including Microsoft Office Suite.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
\#earlycareer
Required Skills
Optional Skills
.
**Primary Work Location**
USA NC - Durham - Roche Drive
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
$36k-63k yearly est. 11d ago
Help Desk Technician II
Pennymac 4.7
Technical internship job in Cary, NC
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Help Desk Technician will provide primary support to Pennymac internal employees by taking calls, handling live chats, answering email, responding to tickets, answering support related questions, providing technical support for all Pennymac utilized systems.
This position serves as the centralized entry point and provides escalated troubleshooting for all technology related service requests and support related issues for technical concerns across the company.
Responsibilities also include assisting with account management, website and data tool maintenance/enhancement, and project management support.
The Help Desk Technician will: Provide front-line technical support to largely external but sometimes internal customers, troubleshooting a wider range of issues with increased complexity Independently diagnose and resolve hardware, software, network, and application problems, including basic Active Directory and Google Workspace administration Proactively identify and resolve recurring technical issues, contributing to knowledge base articles and process improvements Assist with onboarding new employees, including equipment setup and software installation Escalate complex or unresolved issues, clearly documenting the steps taken and information gathered Participate in an on-call rotation, providing after-hours support as needed Contribute to team projects and initiatives, sharing knowledge and collaborating with colleagues Achieve and maintain Help/Service Desk performance metrics Demonstrate behaviors which are aligned with the organization's desired culture and values Active participation in rotational "on-call" support to lower support tier (Not often but occasional) What You'll Bring Associate's or Bachelor's degree in computer science, business or related field preferred Proficiency in troubleshooting common applications and peripherals 4+ years of experience in a help desk or technical support role Working knowledge of networking concepts and protocols Intermediate working knowledge of google suite usage, monitoring, break fix solutions Experience with Active Directory, Google Workspace, and remote support tools Solid understanding of computer hardware, software, operating systems (Windows, mac OS), and networking concepts Excellent communication, interpersonal, and problem-solving skills Strong customer skills with an ability to work with accuracy and minimal direction Displays high initiative and works well under pressure Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $50,000 - $75,000 Work Model OFFICE
$50k-75k yearly Auto-Apply 7d ago
Tech Specialist - Jr - Normal
Arete Technologies 4.5
Technical internship job in Raleigh, NC
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
NCDOT is looking to hire a Technical Specialist that will serve as a service owner for Citrix XenMobile and Microsoft Office.
This position is needed to develop, design, and administrate specific technology systems for DOT's Mobile Device Management and Microsoft Office. This position will serve as a service owner of the Microsoft Office products suite that DOT uses and for Citrix XenMobile as DOT's MDM solution. Their MS Office duties will include keeping informed of what features and changes are coming to the Office suite, leading version upgrade deployments, troubleshooting install issues, maintaining Office group policies, and being a consultation resource for support techs. Their XenMobile duties will include building and maintaining DOT's Citrix XenMobile environments, managing the 1000+ devices that use this system, and serving as the point of contact for issues regarding the system. The goal is to eventually convert this position to a permanent state employee since this will be an ongoing support need.
skills required
Experience developing, designing, and administrating Citrix XenMobile and managing the devices that utilize it.
Experience with migrating to Microsoft Office 365, creating and managing Office 365 builds and policies, troubleshooting Office 365 software issues.
Consultancy Skills. Ability to provide expertise and consultation to management representatives on a regular basis.
Planning and Organizing. Ability to plan task timelines and use of resources.
Ability to manage projects that have high impact changes to operating and peripheral systems or the implementation of emerging technologies.
Technical Knowledge. Ability to apply new releases of operating systems and associated software.
Technical Solution Development. Ability to demonstrate thorough knowledge of technologies and systems in place and to support those technologies.
Technical Support. Ability to provide technical consultation on projects.
Customer Services. Promotes positive customer relationships and mentors others to ensure customer satisfaction.
Effective Communication. Interprets and communicates information, ideas, and instructions. Persuades and negotiates to build cooperation and consensus
Organizational Awareness. Demonstrates in-depth knowledge of Department and relationships (formal and informal).
Teamwork. Assesses skills within a team and works to build on individual strengths within the team and leads multiple team efforts.
Experience with some or all of the following products: Microsoft Deployment Toolkit, AdminStudio, AppSense, SCCM.
Qualifications
local only NC
Additional Information
All your information will be kept confidential according to EEO guidelines.
$39k-77k yearly est. 1d ago
Local to Raleigh NC_Technical Support(Avaya, HEAT Exp)
360 It Professionals 3.6
Technical internship job in Raleigh, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
We are looking to fill a position for Technical Support who will be responsible for the administration, support, stability, and security of enterprise systems, servers, and networks.
This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications.
Qualifications
Excellent verbal and written communication skills.
Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013.
Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts.
Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers.
Excellent customer service and teamwork skills.
Willingness and ability to work overtime as needed.
Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems software.
Ability to coordinate long-term project planning for large research/development projects. Knowledge of technical specialties to makes significant changes.
Ability to determine applicability in controversial or precedent setting situations..
Ability to direct research and develop new technologies. Knowledge of organizational effectiveness to evaluates feasibility for organizational needs.
Additional Information
In person interview is required for this position. We need local candidates for these positions.
$43k-69k yearly est. 60d+ ago
LAR/CPL Support Tech
Nc State University 4.0
Technical internship job in Raleigh, NC
Preferred Qualifications Registered RVT OR LATG Work Schedule Mon - Fri, 7:30am - 4pm, with occasional late hours & possibility of holidays and weekends
$28k-33k yearly est. 60d+ ago
Technical Support Specialist
Prometheus Group 3.9
Technical internship job in Raleigh, NC
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Job Summary:
Technical Support Specialist plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily in a dynamic, fast-paced environment.
Responsibilities:
Assist customers by answering questions via ticketing system, email, and phone.
Resolve customer tickets through troubleshooting over remote screen-share meetings.
Reproduce customer issues, detail the corresponding steps, and communicate findings that help Development and Cloud teams to quickly resolve escalations.
Own being the technical liaison between customers and Development and Cloud teams.
Keep outstanding customer tickets updated and organized.
Develop a level of technical and functional SME in assigned products to effectively resolve skill and technical issues.
Assist with internal projects as needed, ie. Creating technical documentation, coordinating maintenance windows, supporting audit efforts, etc...
Coordinate and manage customer upgrades to new versions of Prometheus Group software.
Manage custom development work and SOWs.
Qualifications & Skills:
Patience and strong customer relations qualities
Desire to learn new technologies and concepts
Exceptional problem-solving skills
Ability to understand technical processes and terminology to convert into user-friendly language
Passion for working within a team setting as well as independently
Excellent verbal and written communication skills
Capability to adapt processes and operate under pressure
Bachelor's degree from an accredited college or university
Professional experience in a customer or client-facing role is a plus
Experience with ERP systems is a plus
Benefits Overview:
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$37k-66k yearly est. 6d ago
Technical Support Specialist
Software Specialists 4.1
Technical internship job in Raleigh, NC
Software Specialists is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies.
As a trusted partner, Software Specialists provides consulting solutions for our Clients that are not only flexible, but minimize risk while maximizing results and meeting their business goals. Recruiting and retaining the highest caliber resources ensures our consultants are capable of creating systems that our Clients can build upon to make their organizations more robust, agile and equipped for future shifts in the I.T. and global business world.
Job Description
Production Support 2
IT Private Banking is the information technology partner of the Organizations Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value chain: requirements engineering, development, deployment, maintenance, change management and support.
Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term competitive advantage for the Organization.
We operate various platforms to support existing systems as well as enable enhancements and new developments. This allows us to quickly respond to our customer requests and anticipate future needs
Technical Application support specialist to interface with Operations team & business users to provide analysis, understand issues to provide solutions / resolutions in a timely manner. Analyze and coordinate resolution of data-related production issues for Client Mobile platform and other Private Banking applications
Maintain adequate communication with clients and IT management; act as liaison between business, vendors, development and other support teams.
Will be required to work extensively on Report related tasks like running processes on ad-hoc basis as required by operations.
Escalate issues when required to ensure timely resolution. Become primary point of contact for reporting and data issues and requests.
Develop relationships with other IT groups to ensure all issues are addressed in an expatiated and effective manner and that users are kept updated at all times.
Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work.
Documentation of production applications and infrastructure.
Maintain required level of infrastructure support; liaison with internal teams where necessary.
Maintain all environments in conjunction with Environment Manager
Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a technical internship earn in Durham, NC?
The average technical internship in Durham, NC earns between $26,000 and $57,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.
Average technical internship salary in Durham, NC
$38,000
What are the biggest employers of Technical Interns in Durham, NC?
The biggest employers of Technical Interns in Durham, NC are: