Technical internship jobs in Fort Myers, FL

Overview- Fall 2025 or Spring 2026 The Event Technology Intern will assist in the set-up and operation of large- and small-scale audiovisual system for live events while ensuring the utmost client satisfaction. This role will learn work in the field providing technical and sales support, or as a corporate professional at one of the offices. This position will report into field or corporate management. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service * Strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. * Monitors events and checks in on customers throughout the events' duration. * Understands and fosters the hotel/client relationship. Technical Ability * Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. * Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge * Understands company processes, follows procedures, and completes systems entry and paperwork accurately. * Uses the equipment sheets to determine the equipment scheduled for set up and for strike. * Interacts with other staff and outside vendors for equipment. * Increases revenue by utilizing floor up-selling techniques. * Works with clients to finalize invoices. * Completes order entries in Navigator, as needed. Job Qualifications * Currently pursuing a BA/BS Degree; preference in Hospitality, Business, Media Production, Radio/TV/Film, or related field * 0-6 months of field audio-visual or customer service experience * Technical aptitude demonstrated through interest and exposure to new technology * Ability to work at a hotel location within the major metro market you are applying for (our hotels can cover the city to the suburbs) * Must be able to lift 50 lbs Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs:* Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. AND/OR Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. AND/OR Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Tier 1 Help Desk Support Technician is the first point of contract for employees seeking IT support. This entry-level role is responsible for providing basic troubleshooting, password resets, and issue triaging while ensuring a positive customer service experience. Help Desk Technicians will escalate more complex issues to Advanced IT Support Specialists (Tier 2) and Senior IT Support Specialists (Tier 3) for resolution, when needed. Skills Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Active directory, Windows, Phone support, servicenow Top Skills Details Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Active directory,Windows,Phone support,servicenow Additional Skills & Qualifications -Basic IT Troubleshooting: -Ability to assist with technical issues, such as password resets, browser compatibility, and mobile app troubleshooting. -CRM or Ticketing Systems: ServiceNow - Operating Systems and Devices: o Understanding of Windows, MacOS, iOS, and Android systems to support users across various devices. Job Type & Location This is a Contract position based out of Fort Myers, FL. Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Myers,FL. Application Deadline This position is anticipated to close on Dec 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About the role The Technical Support Specialist is responsible for delivering exceptional customer service and technical assistance to clients using our property management software. This role ensures that customers can efficiently utilize the platform to meet their business needs by addressing inquiries, troubleshooting issues, and providing guidance. The ideal candidate will have a strong problem-solving mindset, excellent communication skills, and a passion for helping customers succeed. What you'll do Customer Assistance: Respond to customer inquiries via phone, email, or chat promptly and professionally, ensuring high satisfaction rates. Troubleshooting: Diagnose and resolve software issues, escalating complex problems to higher-level support or engineering teams when necessary. Product Knowledge: Stay up-to-date with the software's features, updates, and integrations to provide accurate information to customers. Training & Guidance: Assist customers with onboarding, product training, and best practices to optimize their use of the software. Documentation: Create and update knowledge base articles, FAQs, and support documentation to enhance self-service options for customers. Feedback Loop: Gather and relay customer feedback to product and development teams to contribute to continuous improvement. Ticket Management: Prioritize and manage support tickets efficiently using the company's support platform. Collaboration: Work closely with sales, training, and product teams to ensure a seamless customer experience. Qualifications Experience: 1 year in a customer support or technical support role, preferably in the property management industry. Skills: Strong problem-solving and troubleshooting abilities. Excellent verbal and written communication skills. Familiarity with CRM, help desk tools, and property management software is a plus. Education: Bachelor's degree or equivalent experience in business, technology, or a related field. Other Requirements: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. A customer-first mindset with a passion for delivering solutions.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity. NeoGenomics is looking for an Accessioning Support Technician for our lab in Fort Myers, FL who wants to continue to learn in order to allow our company to grow. This is a Part-Time position which will work a schedule of Tuesday-Friday, 8:00am-1:00pm; Saturday, 8:00am-2:00pm (subject to change based on business needs). Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory. Position Summary: The Accessioning Support Technician will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, scanning documents and other responsibilities to support accessioners. Core Responsibilities: * Receives (opening packages) and sorts specimens for testing * Distribute cases to Leads to triage * Collecting cases and scanning (chain of custody) to other departments * Collecting paperwork and scan in Document locator * Monitors missed scans (locate and scans missing paperwork) * Assists in locating specimens (Fresh and FFPE) * Medical Records filing * Regular and Biohazard Trash check * Utilize chain of custody logs for slides, blocks and fresh samples, ensure appropriate chain of custody for blocks, slides and fresh samples is followed. Oversee Q/C workflow and reconciliation of blocks and the block log * Follow Department's procedures including specimen routing and handling. Recognize and take appropriate action in response to missing or lost blocks and fresh samples and communicate these to Lead, Supervisor or Manager. Implement lost block and fresh samples process to locate missing blocks and fresh samples as required * Other duties as assigned by department Supervisor or Lead Experience, Education and Qualifications: * High School Diploma or equivalent * Proficient with MS Office programs * Ability to communicate effectively * Strong organizational skills and attention to detail * Ability to work independently * Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards * Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual.

Goodwill INDUSTRIES OF Southwest Florida, INC. IT Computer Intern Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Under supervision of the IT Technical Support Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment. Makes recommendations regarding hardware and software acquisitions. Performs general technical support functions, including assembly, configuration and maintenance of the electronics and computer equipment. Ensures that all donated electronics are processed in an efficient manner. Other duties may be assigned as prescribed within the scope of this job. Performs related work as assigned. Valid Florida License for a minimum of 4 years. Occasional use of personal vehicle for trips (mileage reimbursement). Required Experience : Completion of two years of college-level coursework in computer science preferred. Information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. A+ Certification is a plus. Must remain current on technological trends in hardware, software, peripherals and networking systems. Required skills: Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems; Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals; Techniques for explaining technical concepts and procedures to non-technical users. Windows Server environment; Troubleshooting and solving hardware and software problems; Must have working knowledge of PC as well as appropriately identify computer components; have a working knowledge of operating systems and other relevant software programs; Communicating effectively. Stamina to maintain attention to detail despite interruptions. Vision to read printed materials and a computer screen; Hearing and speech to communicate in person and over the telephone; Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc) BENEFITS AND EMPLOYEE WELL-BEING Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change.

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes. Pay, Benefits, & Work Schedule Earnings from this job are not covered under Social Security per the Windfall Elimination Provision but are subject to a FICA Alternative Plan. For more information contact the Human Resources Recruitment office at ************ to obtain Form SSA-1945 Windfall Elimination Provision. Grade: 113 Salary: $14.78 Hourly Department: Gas Department Status: Temporary / Full-Time E-mail: ********************* ATTENDANCE REQUIRED FOR THIS POSITION ARE AS FOLLOWS:Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm. Must be available to work additional hours as needed. Who May Apply? All persons legally authorized to work in the United States Responsibilities * Provide administrative support to department staff. * Create and maintain interdepartmental correspondence. * Provide customer service to internal/external customers. * Assist in the preparation of regulatory reports and correspondence. * Assist in processing of travel requests, payroll edits, memberships, purchase orders, etc. * Process invoices and submit requests for purchase orders. * Assist in scheduling interviews. * Assist with ordering uniforms for staff. * May be asked to perform other duties as assigned. Qualifications * Requires an Associates Degree * Minimum of two (2) years of related experience * A combination of education and pertinent experience may be considered * A valid driver's license is required. Successful out of state candidates must be able to obtain a valid Texas driver's license within 90 days of hire Closing Statement * Selected applicants must be able to pass a background investigation and a pre-employment drug test. * Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. * In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. Job opening will close on: October 19, 2020

Goodwill INDUSTRIES OF Southwest Florida, INC. IT Computer Intern Part Time Description of Responsibilities: Under supervision of the IT Technical Support Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment. Makes recommendations regarding hardware and software acquisitions. Performs general technical support functions, including assembly, configuration and maintenance of the electronics and computer equipment. Ensures that all donated electronics are processed in an efficient manner. Other duties may be assigned as prescribed within the scope of this job. Performs related work as assigned. Valid Florida License for a minimum of 4 years. Occasional use of personal vehicle for trips (mileage reimbursement). Required Experience: Completion of two years of college-level coursework in computer science preferred. Information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. A+ Certification is a plus. Must remain current on technological trends in hardware, software, peripherals and networking systems. Required skills: Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems; Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals; Techniques for explaining technical concepts and procedures to non-technical users. Windows Server environment; Troubleshooting and solving hardware and software problems; Must have working knowledge of PC as well as appropriately identify computer components; have a working knowledge of operating systems and other relevant software programs; Communicating effectively. Stamina to maintain attention to detail despite interruptions. Vision to read printed materials and a computer screen; Hearing and speech to communicate in person and over the telephone; Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc) BENEFITS AND EMPLOYEE WELL-BEING * Health and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values * Respect: We treat all people with dignity and respect. * Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. * Ethics: We strive to meet the highest ethical standards. * Learning: We challenge each other to strive for excellence and to continually learn. * Innovation: We embrace continuous improvement, bold creativity, and change.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description DeAngelis Diamond is an innovative, award-winning, national construction management firm, specializing in healthcare, commercial, and multi-family construction. We are headquartered in beautiful Naples, Florida, and nationally ranked as an ENR Top 400 Company. We are honored that you are considering the DeAngelis Diamond Team! We are committed to offering you an incredible opportunity to enhance your education while working with and learning from some of the most innovative leaders in our industry. We will provide you the opportunity to gain hands-on experience and competency in your work assignment area of Project Management, Field Operations, and/or Preconstruction. We are confident you will learn, have a lot of fun, and feel like part of the DeAngelis Diamond family! What you'll be doing: Office Interns ( Precon & PM ): Will be assigned to teams with ongoing estimating and construction project deliverables. Tasks will include; subcontractor solicitation, pre-qualification analysis, bid reviews and scoping, subcontract and purchase order writing, submittal, and RFI review and tracking, pay application and change request generation, OAC and schedule meeting preparation and attendance, and project closeout processing. Field Interns: Will be assigned to teams with ongoing construction project deliverables. Tasks will include; safety oversight and training, quality control monitoring and documentation, scheduling, subcontractor management and coordination, submittal review, scope of work oversight, RFI investigation and tracking, project punch, and closeout generation. What we are looking for: Passion for construction. Detail-oriented mindset with a positive "can-do" attitude. Outstanding communicator: able to synthesize complex information into simple, actionable insights and communicate technical building processes, with the ability to communicate with construction, and non-construction team members equally. Commitment to provide a positive experience for all project stakeholders, clients, design professionals, subcontractors, and team members. Commitment to mastery and developing your career and personal goals through continual learning opportunities such as mentorship from other team members, DeAngelis Diamond Academy, conferences, seminars, workshops, and courses. Entrepreneurial team player mindset and ability to multitask. Seek to apply technology and innovation to improve efficiency and solve problems. Proficient computer skills in Microsoft Office Suite, Box Procore, Bluebeam, Plangrid, Textura, DocuSign, OpenSpace, Sage Estimating, ProEst, OST, etc. Passion for learning and applying new technologies, concepts, and innovative solutions. Pursuing a Bachelor's Degree in Construction Management, Civil Engineering, or related field. Strong personal integrity and has the highest ethical standards. Ability to thrive in a positive, friendly, high-energy, and collaborative environment. What's in it for you: Top-tier market compensation. Team up with other high-performing coworkers. Additional time off: 11 paid holidays, and your birthday off. Veterans Day off for our Veteran Team Members. Volunteer time off: 1 paid day to devote to volunteering for the nonprofit of your choice. Cell Phone Stipend Housing Allowance DD Team Member Apparel Allowance Direct Deposit Paycheck Weekly Pay Schedule Free Snacks and Drinks Drug test, background check, and eligibility to work in the U.S. required. #LI-BH1

Qualifications MINIMUM QUALIFICATIONS: High School diploma or equivalent. Two (2) years of experience in computer support or a related field. PREFERRED QUALIFICATIONS: Associate's degree. Advanced industry certifications in computer repair or equivalent. Relevant experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of industry-standard networking technologies, procedures, and methodologies. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to efficiently work independently with minimal direction or direct oversight. Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent. Revised: 5/31/23 Responsibilities Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner. Use industry-standard tools to install, manage, update, and maintain computer hardware and software. Assist educators in planning for and use of technology in the instructional program. Manage the implementation of standard inventory, maintenance, and disaster procedures for resources. Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques. Recommend budget requirements and provide purchase order information for school technology planning. Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation. Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies. Revised: 5/31/23 Additional Job Information S09, $24.70, 8 hours, 255 days Compensation may increase based upon relevant education and experience.

Zoom Tan is America's Fastest Growing Chain of Tanning Salons with over 90 locations throughout Florida, New York, Pennsylvania, and Georgia. We are currently seeking the right individual to join our team to provide support to our salon locations with IT and operational issues. This Full-Time position is based in Naples, Florida at our Corporate Office. We offer a Full Package of Health benefits (Medical, Dental, and Vision), Life and Long-Term Disability benefits, 401(k) and an extremely generous Paid Time Off policy. Requirements 1. 2 years minimum experience working IT Help Desk/IT support. 2. Extensive knowledge of Desktop Support with Windows and using remote log in software. 3. 2 years minimum experience working with local and wide area networking systems and hardware (routers, switches, modems, etc) 4. Willing and able to work nights and weekends 5. Experience with VOIP camera and phone systems a plus. Responsibilities 1. Be able to remotely diagnose and correct hardware and software issues. 2. Set up and configure Windows/Linux/Android based systems 3. Creating and maintaining support documentation 4. Demonstrates good interpersonal skills. 5. Able to multitask in a fast paced environment. 6. Show initiative in improving and generating support procedures that increase system and support efficiency. 7. Be able to work constructively within a team environment.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

The Event Technology Intern will assist in the set-up and operation of large- and small-scale audiovisual system for live events while ensuring the utmost client satisfaction. This role will learn work in the field providing technical and sales support, or as a corporate professional at one of the offices. This position will report into field or corporate management. Key Job Responsibilities Equipment Operation - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service - Strives to exceed the expectations and needs of internal and external customers. - Maintains a positive relationship with all clients through effective communication. - Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. - Monitors events and checks in on customers throughout the events' duration. - Understands and fosters the hotel/client relationship. Technical Ability - Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. - Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge - Understands company processes, follows procedures, and completes systems entry and paperwork accurately. - Uses the equipment sheets to determine the equipment scheduled for set up and for strike. - Interacts with other staff and outside vendors for equipment. - Increases revenue by utilizing floor up-selling techniques. - Works with clients to finalize invoices. - Completes order entries in Navigator, as needed. Job Qualifications - Currently pursuing a BA/BS Degree; preference in Hospitality, Business, Media Production, Radio/TV/Film, or related field - 0-6 months of field audio-visual or customer service experience - Technical aptitude demonstrated through interest and exposure to new technology - Ability to work at a hotel location within the major metro market you are applying for (our hotels can cover the city to the suburbs) - Must be able to lift 50 lbs Competencies Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Instills Trust - Safety Conscious Drive Results - Action Oriented See The Big Picture - Tech Savvy Value People - Communicates Effectively **Physical Requirements** Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. - Sitting: 2-3 Hours - Standing: 4-5 Hours - Walking: 4-5 Hours - Stooping: 2-3 Hours - Crawling: 2-3 Hours - Kneeling: 2-3 Hours - Bending: 2-3 Hours - Reaching (above your head): 2-3 Hours - Climbing: 0-1 Hours - Grasping: 4-5 Hours _Lifting Requirements_ - 0 - 15 lbs:* Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally _Carrying Requirements_ - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Never _Auditory/Visual Requirements_ - Close Vision: Continuously - Distance Vision: Continuously - Color Vision: Frequently - Peripheral Vision: Occasionally - Depth Perception: Frequently - Hearing: Continuously _Pushing/Pulling Requirements_ - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs*: Frequently - Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. \#INDEVT \#LI-AM1 Hourly Pay Range: $13.72 - $16.81 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Tier 1 Help Desk Support Technician is the first point of contact for employees seeking IT support. This role is responsible for providing basic troubleshooting, password resets, and issue triaging while ensuring a positive customer service experience. Help Desk Technicians will escalate more complex issues to Advanced IT Support Specialists (Tier 2) and Senior IT Support Specialists (Tier 3) for resolution, when needed. Skills Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Active directory, Windows, Phone support, servicenow Top Skills Details Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Active directory,Windows,Phone support,servicenow Additional Skills & Qualifications -Basic IT Troubleshooting: -Ability to assist with technical issues, such as password resets, browser compatibility, and mobile app troubleshooting. -CRM or Ticketing Systems: ServiceNow - Operating Systems and Devices: o Understanding of Windows, MacOS, iOS, and Android systems to support users across various devices. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Fort Myers, FL. Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Myers,FL. Application Deadline This position is anticipated to close on Dec 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Goodwill INDUSTRIES OF Southwest Florida, INC. IT Computer Intern Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Under supervision of the IT Technical Support Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment. Makes recommendations regarding hardware and software acquisitions. Performs general technical support functions, including assembly, configuration and maintenance of the electronics and computer equipment. Ensures that all donated electronics are processed in an efficient manner. Other duties may be assigned as prescribed within the scope of this job. Performs related work as assigned. Valid Florida License for a minimum of 4 years. Occasional use of personal vehicle for trips (mileage reimbursement). Required Experience : Completion of two years of college-level coursework in computer science preferred. Information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. A+ Certification is a plus. Must remain current on technological trends in hardware, software, peripherals and networking systems. Required skills: Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems; Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals; Techniques for explaining technical concepts and procedures to non-technical users. Windows Server environment; Troubleshooting and solving hardware and software problems; Must have working knowledge of PC as well as appropriately identify computer components; have a working knowledge of operating systems and other relevant software programs; Communicating effectively. Stamina to maintain attention to detail despite interruptions. Vision to read printed materials and a computer screen; Hearing and speech to communicate in person and over the telephone; Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc) BENEFITS AND EMPLOYEE WELL-BEING Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change. Job Posted by ApplicantPro

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Qualifications MINIMUM QUALIFICATIONS: High School diploma or equivalent. Two (2) years of experience in computer support or a related field. PREFERRED QUALIFICATIONS: Associate's degree. Advanced industry certifications in computer repair or equivalent. Relevant experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of industry-standard networking technologies, procedures, and methodologies. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to efficiently work independently with minimal direction or direct oversight. Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent. Revised: 5/31/23 Responsibilities Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner. Use industry-standard tools to install, manage, update, and maintain computer hardware and software. Assist educators in planning for and use of technology in the instructional program. Manage the implementation of standard inventory, maintenance, and disaster procedures for resources. Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques. Recommend budget requirements and provide purchase order information for school technology planning. Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation. Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies. Revised: 5/31/23 Additional Job Information S09, $24.70, 8 Hours, 255 days. Compensation may increase based on relevant education and experience.