Technical internship jobs in Gainesville, FL

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Care Field Services analysts provide on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: Serve as the on-site escalation point of contact for clinicians seeking technical assistance on-site Must be willing and able to travel on-site to provide IT Support within a 50-mile radius Perform on-site troubleshooting through diagnostic techniques and pertinent questions Provide effective communication with the customers Direct unresolved issues to the next level of support Log and record issues and resolutions Participate in On-Call rotation to Provide After-hours support Install workstations, printers, phone and fax machines, computers and appropriate software applications and ensure that all are in good working condition Provide technical expertise/training to end-users as needed to resolve equipment or software issues Diagnose, Troubleshoot and Resolve a wide variety and range of hardware and software related problems with operating systems, applications (including vendor software packages), and network configuration; replacing parts as required Prioritize and manage heavy workload in a dynamic and diverse environment Work with minimal direction but remain focused on critical and priority items Adapt to new technologies, process new information and help customers through technological changes. Improves and implements procedures as needed and/or assigned Coordinate new access needs and security changes. This will include coordination with internal IT leadership to establish system access and communicate back to user with relevant user ID and password information Direct the activities of outside contract resources to support hardware installations and/or repair as necessary Assure necessary security of all IT assets. This will include physical security of equipment, data, and software, as well as assuring appropriate backup of data and programs Complete and maintain an inventory process to track new and old equipment and software Ensure that all assets are properly tracked and documented for management audit and legal purposes Improves and implements procedures as needed and/or assigned. Consistently works to develop and maintain positive and professional relationships with all internal and external customers Supports the vision and values of Optum and abides by all policies and procedures Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation Collaboration: Work with other departments to resolve issues for internal staff and external clients Follow-up and update customers with status and information Liaise with leadership and vendors for implementation of new process and workflow Manage escalations from the Help Desk to ensure timely resolution Perform hands-on fixes, including software and hardware installations Maintain a knowledge base for problem resolution Assess and recommend system reconfigurations based on trends Perform end-user training You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of full-time work experience in Information Technology 2+ years of experience with providing IT Desktop Support 2+ years of experience installing software applications and performing hardware upgrades on desktop computers within a business environment as well as server infrastructure 2+ years of experience installing and supporting networked devices such as printers and scanners 2+ years of experience with Microsoft Office products, Windows Operating System, backup software applications, Cisco Hardware and Software, Microsoft SharePoint technologies and HP hardware platforms along with other related technical skills Access to reliable transportation & a valid US driver's license Preferred Qualifications/Softs Skills: Ability to communicate effectively, both orally and in writing Ability to analyze and create solutions based upon data available Ability to use time and resources effectively and efficiently to complete work and special projects Have strong deductive skills in analyzing problematic systems and developing stopgap or permanent solutions. assigned Able to prioritize and execute on multiple projects in a high-pressure environment Asset management experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Innovative Technology Solutions (ITS) is a comprehensive IT solutions provider that focuses on proactively supporting, maintaining, repairing, and upgrading equipment to align with business goals. ITS aims to increase employee productivity by minimizing downtime and providing real value for clients. The company's services cover managed Cloud solutions, Cybersecurity, DR, LAN/WAN, end user support and more across North Carolina, South Carolina, Georgia, and Tennessee. Role Description This is a full-time on-site Information Technology Support Specialist role located in the Dalton, Calhoun, GA area. The Support Specialist will be responsible for onsite technical support, troubleshooting, desktop computer maintenance, information technology assistance, and help desk support on a daily basis. Qualifications Technical Support and Troubleshooting skills Desktop Computers maintenance expertise Experience in Information Technology and Help Desk Support Strong problem-solving and communication skills Ability to work well under pressure and in a fast-paced environment Knowledge of network systems and hardware IT-related certifications are a plus Associates degree in Computer Science, Information Technology, or related field 3-5-years experience

Technical Support Analyst - 3-Month Contract (Orlando Area) Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation. What You'll Do: Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs Shadow and support the lead technician Replace outdated hardware (8GB PCs and 4:3 monitors) Handle hardware swaps for new systems, label printers, scanners, iPads, and more Keep workstations tidy and professionally organized (because cable chaos is never a good look) Manage inventory, follow device naming conventions, and escalate printer issues as needed Support SIM/TCP training sessions and related equipment Follow IT security processes and contribute to continual improvement initiatives What You Bring: 1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking) Strong deskside troubleshooting skills Ability to image, configure, and re-image PCs with approved apps and systems access Excellent documentation, communication, and customer service chops Flexibility to work some weekends or on-call shifts Valid driver's license, reliable vehicle, and ability to transport IT gear between offices Must pass background and drug screening (marijuana excluded) Details: Contract Duration: Jan 9, 2026 - Apr 9, 2026 Location: On-site across Orlando area offices Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.

Insight Global is seeking a Help Desk Technician to support a large healthcare customer in Clearwater, FL. This role will provide both over-the-phone and in-person technical support for internal employees across approximately 3,000 devices. This role is ideal for candidates with strong troubleshooting skills and a customer-focused mindset. Key Responsibilities Respond to and resolve 20-30 tickets daily using ServicePro ticketing system. Provide Tier 1-2 technical support for desktops, laptops, and related hardware. Manage inventory, shipping, and returns of equipment. Assist with new user setup and onboarding. Perform Windows upgrades and troubleshoot Windows 11 issues. Support Active Directory (on-prem), Intune, and review configurations in Entra. Document all work accurately in the ticketing system. Requirements: Tier 1-2 troubleshooting experience. Proficiency with Windows 11 and Microsoft 365 applications. Experience with Intune and Active Directory (on-prem). Familiarity with any ticketing systems (ServicePro preferred). High School Diploma or GED. Strong customer service skills and professional demeanor. Preferred Skills: Experience with Azure and Autopilot. Location: 5 days on-site in Clearwater Schedule: Monday-Friday, 8:00 AM - 5:00 PM Structure: Contract - 6-12months

We're looking for a bilingual (English/Spanish) L1 Help Desk Technician to join a growing IT services team in Miami. This role is perfect for someone who enjoys solving technical problems, providing excellent customer support, and working in a fast-paced managed services environment. You'll work primarily from the Miami office, with occasional visits to client sites. Key Responsibilities Customer Support Provide phone, remote, and on-site technical support to end users Listen actively to understand customer issues and respond with empathy and urgency Deliver clear explanations of technical concepts to non-technical users Document tickets thoroughly, including issues, resolutions, and follow-up notes Resolve customer conflicts professionally and maintain a strong focus on satisfaction Respond to inbound calls and service requests promptly Technical Support Duties Troubleshoot and support Windows 11 environments Diagnose connectivity issues related to networks, shared folders, and internet access Support and manage Active Directory, NTFS/share permissions, and Microsoft Office applications Understand basic networking concepts (DHCP, DNS) and firewall fundamentals Maintain accurate troubleshooting steps and escalate when appropriate Preferred skills: mac OS support experience, Intune experience, prior MSP/ticketing system experience Other Requirements Bilingual: English/Spanish (fluent) required Reliable transportation for periodic travel to client sites Ability to lift up to 50 pounds (hardware, equipment, etc.) Strong initiative, independent work style, and excellent communication skills Qualifications 2+ years of experience in Windows desktop support required Experience working in an MSP environment preferred Solid analytical and troubleshooting abilities Strong customer service mindset and ability to remain composed under pressure

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management Requirements: Associate's degree or equivalent combination 5 years of related work experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

If you're early in your MSP career and want a role that helps you grow then look no further! This is the kind of opportunity that can shape your long-term path. This growing Managed Services Provider has spent more than a decade scaling its model, retaining loyal clients, and consistently winning new business. They're known for hiring people with aptitude and ambition, laying out a clear career track, and exposing their engineers to as many new technologies, projects, and backend systems as they're ready to take on. If you value continuous learning, want to escape monotonous support work, and eventually see yourself stepping into leadership or management, this is a great fit. Role Overview: As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. You'll get hands-on experience across modern MSP tools, client environments, and backend systems - not just ticket triage. Expect real mentorship, strong collaboration, and exposure to projects as part of your development. Tech You'll Work With: Microsoft 365 suite Windows Server & Azure AD Autotask + N-able (Ticketing & RMM) Acronis, MailProtector, encrypted email Firewalls, VLANs, wireless networking PCmover Professional Basic A/V and conference room setups Qualifications: Experience working for an MSP (at least 1 year required) Experience troubleshooting networks, working within the M365 suite, supporting Azure Entra ID, and working with Windows OS Strong end-user support skills & ability to interface with C-level executives A team-first mindset and strong communication skills Why This Environment Stands Out: Clear career tracks and growth plans Exposure to a wide range of technologies and project work A collaborative culture that prioritizes mentorship and learning A small, growing team where your contributions matter Company Salary & Benefits $50,000-$60,000 401(k) with match Medical, dental & vision Paid time off Retirement plan

SCOPE AND ORGANIZATIONAL IMPACT Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Define and maintain SOPs, checklists, and standardized workflows that work on jobsites Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams Plan and deliver training and communications for new or changed workflows Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure Mentor team members and project champions to build onsite capability and sustain standards over time Perform other duties as assigned EDUCATION AND WORK EXPERIENCE Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience) 6+ years in construction operations with strong project team exposure Demonstrated experience with construction management platforms (e.g., Procore) Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc. Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives Strong interpersonal and coaching skills; experience managing cross-functional stakeholders Proven ability to translate business and user needs into scalable, platform-based solutions Ability to lead change management efforts and facilitate field adoption of new technologies Excellent written and verbal communication skills, with the ability to train and influence diverse project teams Problem-solving skills and an innovative mindset for improving business processes and technology utilization Bilingual (English/Spanish) preferred

Our client, a premier Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in South Atlanta! This role is onsite so local candidates are required. ***This is a 6 month initial contract with potential for long-term extension or conversion based on performance*** In this role, you will provide on-site end-user computing support in a school environment including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. This will primarily entail providing Tier II level support! Responsibilities Provide assistance to schools in troubleshooting IT technology in several learning locations, media centers, admin facilities, and support offices Manage service requests through the ticketing system, meeting Service Level Agreements (SLAs) including response time and resolution time Set up new devices, workstations, print stations, and assignments to default printers Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software Assist with general maintenance to keep network running smothly and with on-site network-related repair requests with service desk personnel Maintain data catalogue of inventory and performs record keeping functions of hardware locations, assignments, quantities, types and required repairs-including start-up and end-of-year processes Document LAN wiring diagrams including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification Required Skills & Experience 5+ years of experience providing end-user support in an enterprise level organization in a Windows 10 and/or Mac environment (with exposure to WAN/LAN) A+ Certification is required Microsoft Certification (MCP, MCSE) or any desktop support certifications is a plus Understanding or and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras Experience using SCCM to create collections and push software and experience supporting MS Teams Familiarity with IT support tools such as Active Directory, Remedy, or LANdesk Knowledge of 1 or more operations systems (Microsoft, Mac, or Linux)

LinkedIn Job ID: BARDC5692833 Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue o Producing accurate, detailed documentation at the client, problem and incident level o Resolving conflict • Responsible for high quality end-user technical support, related to enterprise software and hardware • Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment. • Under general oversight, provides after hours and weekend support as needed. • The position requires attention to detail, follow through, teamwork focus and positive attitude. • An understanding of technology and the ability to apply that knowledge to support all existing systems • Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person • Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly • Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations • Provides investigation, diagnosis, resolution and recovery for hardware/software problems • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software Qualifications: • Excellent customer service skills required • Excellent communication skills required • Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment • Preferred work experience in technical support role but not required • Required Education: High school diploma or GED with relevant work experience • Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly • Self motivated and ability to work on own initiative in a high pressure environment • Willing to work variable shifts including evenings, weekends and public holidays

About the job Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support. This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices. About the Role You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment. All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one. This position is 100% onsite, Monday-Friday, in Covington Key Responsibilities Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions. Follow scripted workflows and troubleshooting guides to resolve common wireless service issues. Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details. Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required. Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability. Document all customer interactions in the CRM/ticketing system with accuracy and clarity. Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions. Follow compliance, quality, and performance standards set by leadership. Who Thrives in This Role Individuals looking to grow in customer service, call center environments, or high-volume support Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role Strong communicators who enjoy helping people solve problems Those who prefer structured training and clear workflows Schedule & Training Start Date: January 5th, 2026 (no flexibility) Training: 3-4 week classroom-style training cohort Location: Onsite in the Covington, GA, 5 days per week Type: Contract-to-Hire

JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support. DUTIES & RESPONSIBILITIES: Monitor deployment queue and update priorities as needed. Develop and maintain processes that can help streamline the department and improve efficiency. Review, analyze and streamline both administrative and technical processes. Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries. Create and use Service Now reports to help monitor the department queues. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found. Provide 24/7 support to team members from various time zones and work sites, as necessary. Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios. Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Associate's Degree FIELD(S) OF STUDY: Computer Science or Management Information Systems EXPERIENCE: Minimum 2 years of experience troubleshooting hardware or providing desktop support. Experience using Service Now preferred. COMPETENCIES/SKILLS: Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity. Extensive knowledge in troubleshooting and able to identify options for potential solutions. Ability to conduct research into issues and products independently as required without pervasive supervision. Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation. Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended. Ability to work well in a team-based environment as well as working independently. Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.

Transforming Careers, One Opportunity at a Time At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark. You can reach Anumeha at ************/****************** Job Summary As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary. Responsibilities Answer inbound phone calls, chats, and emails from customers. Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues. Document customer interactions accurately in the Zoho ticketing system. Training will be provided. Guide customers through standard procedures and technical resolutions. Escalate unresolved issues to Tier 2 support teams with appropriate documentation. Maintain a high level of professionalism, patience, empathy, and customer service at all times. Stay updated with product knowledge and internal procedures. Qualifications · Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches. · 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki. Full understanding of computer systems, mobile devices, and network troubleshooting. Excellent verbal and written communication skills. Comfortable working in a team-oriented environment. Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed. Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.

Priderock Capital Management, LLC, is seeking a Help Desk Software Support Lead associate. This position will support multifamily residential and student housing properties across the US and is ideal for someone with prior property management/leasing experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions. Set up new properties in Yardi and assist in training new staff in software functions. Provide excellent customer support to property management teams in responding to help desk tickets. Knowledgeable in using Yardi Client Central case system. Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting. Research, procure and initiate associated license needed for software systems to include: Bluemoon NAA Local Apartment Association Utility conversions of RealPage and Conservative Implementations and integration of 3rd party software Use training and documentation as appropriate to include testing software, data and report editing. Proficient in Excel, Word, CSV, and database relationships. Other related duties and assignments as required. QUALIFICATIONS Prior Multi-Family Residential Property Management experience required. Prior experience with Yardi Voyager 7s in a Helpdesk environment required. Prior experience with CRM and Rent Cafe Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines. Strong ability to work under pressure and independently. Must be team-oriented and problem solver with strong work ethic. Strong communication skills, both verbal and written, are essential. Strong attention to detail and analytical skills a must The ability to review work for quality and completeness will be a key to success. Ability to collaborate with internal and external teams. Analytical and troubleshooting skills. Meet deadlines and prioritize work requirements. Meet deadlines and prioritize work requirements

Team Leadership - 40% Acts as a role model and go-to associate for others Manages distribution of work to team to ensure balanced workflow with skillset appropriate assignments Provides support & assistance to team members with technical coaching and mentoring Ensures peer code reviews happen regularly and consistently Estimates sprint points or man hours for project delivery Maintains the overall efficiency and effectiveness of the team Maintains high standards of software quality within the team by establishing good practices and habits Serves as point of contact to streamline communications and processes across departments Software Development - 25% Designs, codes, and implements assigned features, stories, and tasks Engages in flow charting and diagramming processes and provides documentation of how software is built/works Designs code to be easy to read and adjust, and reuseable in future systems Checks functionality of code with team peer review and ensures that unit tests are written/have passed Works closely with Quality Assurance Team to define proper test plans & test strategy Project/Solution Management - 20% Serves as primary interface between Product & Tech to ensure Tech builds solutions that meet business requirements Translates business needs to technical language for software development team by writing user stories & tech tasks Drives feature and story development, keeping projects moving with appropriate urgency Works with Product Owners on release planning; Ensures sprint goals, release dates, and timelines are met Keeps technology leadership informed of progress including team wins and team challenges Software Architecture/Design - 15% Designs technology solutions and ensures internal & external team alignment for correct implementation of design Ensures all solutions and architecture are properly documented according to company standards Acts as a consultative subject matter expert for enhancements to existing products as well as idea for new products Drives R&D / proof of concept initiatives; Stays mindful about cloud computing costs for any technology solutions Supports and evangelizes architecture best practices such as “API First” and “Infrastructure as Code” SECONDARY FUNCTIONS (IF APPLICABLE) May work on special projects or other duties as assigned SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY May communicate with external vendors, service providers, and contractors Acts in a fiscally responsible way QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS Bachelor's degree in computer science or a related field or equivalent experience required 10+ years of related software development and architecture experience required 5+ years Azure Cloud experience required; Microsoft Azure certifications preferred 5+ years Agile (Scrum and/or Kanban) experience required Previous full stack development experience ideal Previous team leadership a plus KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated expertise in Azure cloud-based software development in C#, Python, and .NET Strong working knowledge of Azure Portal and Azure DevOps/Git with emphasis CI/CD environments Experience with API-first development and Azure API Management Previous work experience and knowledge of React Native and related mobile technologies/frameworks including but not limited to Swift, Objective C, and/or Kotlin Experience with relational database design and SQL Front-end web experience preferred with advanced skills in Bootstrap, JQuery, React and/or Javascript Advanced Salesforce development skills with Apex and Lightning Web Components Solid critical thinking and creative problem-solving skills Strong organizational and time management skills Ability to work independently and collaboratively with a strong attention to detail Strong communication skills - both oral and written Ability to effectively manage multiple competing priorities in a fast-paced environment Ability to work with sensitive information and maintain confidentiality Ability to mentor, coach, and motivate others Strong customer service mind set; ability to build relationships at all levels Working knowledge of Office 365 suite of tools Ability to adhere to and exhibit the Company Values at all times KEY COMPETENCIES REQUIRED Tech Savvy Develops Talent Manages Complexity Communicates Effectively Resourcefulness Drives Engagement Directs Work Instills Trust Optimizes Work Processes Action Oriented Ensures Accountability Decision Quality PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS Typical office environment - sedentary with typing, writing, reading requirements Speaking, reading, writing, ability to use a telephone and computer May be able to sit or stand Ability to exert up to 10 lbs. of force occasionally Ability to interpret various instructions Ability to deal with a variety of variables under only limited standardization

Full time under W2 Onsite Role Pay Rate: $19 - $20.50 an hr Schedule: Mondays - Fridays, 8AM to 5PM Technical work as Windows 11 installation technician for - New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation) - Recovery of returned PCs (cleaning, minor repairs, asset management) - Inventory management of returned PCs and newly ordered PCs - Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP) - End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP) - User interaction during PC setup / redeployment / retirement

We are growing! The Jackson Laboratory (JAX) has expanded capacity at a new state-of-the-art preclinical facility located at Momentum Labs in Gainesville, Florida. We are currently seeking passionate individuals who are eager to contribute to our mission and accelerate drug development by delivering translationally relevant preclinical services. If you're ready to make a difference and be part of a team that's at the forefront of preclinical drug development, JAX is the place for you. Our new facility offers an unparalleled opportunity to work with top-tier scientists, study directors, and researchers in a dynamic and collaborative environment. Join us at JAX and help shape the future of human health. Learn More Here - *************************** The work schedule and work list for the incumbents is established based on operational demands and resource availability and may fluctuate based on the changing needs of the department. Staff members may be required to work weekend shifts, holidays, and overtime Key Responsibilities & Essential Functions: * Basic Husbandry * Learn, practice and demonstrate with guidance basic proficiency in animal care, husbandry, colony maintenance, room maintenance and operations, sanitation, record keeping and relevant information systems, standard operating procedures, and staff request. * These duties may be conducted with varying requirements dependent on location such as standard animal room * Transport clean and soil supplies through materials airlock. * Progresses from straight transfer (no pups) to cages w/litter, aging, sexing, and weaning. Cage changing according to PI staff requests. * Successful and accurate daily Welfare check for proper food, water, bedding and wellbeing. Observe & report with guidance variances from health standard. * Identifies abnormal animals and how to report them. * Room Sanitation * Colony Management/Maintaining Colonies (JMCRS) * Maintains with guidance appropriate breeding scheme(s), program or area specific o Manage with guidance breeding rotation (make-up, retirement, non-productive units) * Maintain accurate and legible cage cards and data input Packing and Shipping * Learns to ship packages internally, externally, and internationally following IATA, DOT, and applicable SOPs * Learns to Receive packages and confirm them using established software * Able to track, count, and move inventory from receiving to storage to point of use * Processes materials behind barrier following applicable SOPs * Works with applicable departments to utilize calibrated instruments to validate equipment. * Handles waste following proper waste streams and applicable SOPs Other Knowledge, Skills, and Abilities: * High School diploma or GED and knowledge of barrier room function and animal husbandry as normally acquired with 3 months successful experience. * Successful completion of Primary Animal Care Training and successful completion of 90-day introductory period is required for advancement. * Demonstrated ability to maintain mouse colonies and applying proper record keeping. * Demonstrated team player with professional, positive attitude and willingness to be flexible * Demonstrated ability to identify sick/ill/deviant mice with guidance. * Demonstrated ability to efficiently and accurately use word processing, web browser, and database software to record and report activities * Regular, reliable and consistent attendance in accordance with departmental and Laboratory guidelines * Ability to be accurate in transcribing/entering/extracting data. * Oral and written communications skills sufficient to clearly convey and receive information and ideas. * Interpersonal relationship skills sufficient to allow incumbent to function as an effective team member. * Able to work flexible shifts (evening/week-end/holidays). The hourly wage range is $19.00 per hour. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Internship Description Tower Hill Insurance Group has an exciting opportunity for a talented Systems Summer Intern who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Intern position is a temporary, 12-week role designed to introduce students or recent graduates to the property and casualty insurance industry. In this program, the intern will be tasked with leading and completing a Lean Six Sigma project, with the opportunity to earn their Yellow Belt certification. ESSENTIAL DUTIES AND RESPONSIBILITIES · Attend Lean Six Sigma training and lead a project from inception to completion. · Interact and collaborate with internal departments to gain industry knowledge and achieve project goals. · Prepare and present project updates to senior management. · Become familiar with property and casualty insurance industry terminology. · Complete assigned trainings on property and casualty insurance industry knowledge. · Assist team members with day-to-day tasks and assignments. · Shadow team members and assigned executive mentor to gain insider knowledge of property and casualty insurance. · Network with others through participation in social company events. · Attend onboarding and training as assigned. PROJECT DESCRIPTIONS Software Engineering: As a summer intern for our Software Engineering department, you will work on building a next-generation configurable insurance platform. Your project will focus on utilizing modern languages and frameworks, including Java, Spring Boot, Python and .NET, and integrating in-house AI models for automation and analytics. You will work closely with leadership and team members to gain mentorship, feedback, and insights into software engineering best practices. This opportunity will give you hands-on experience with mobile app development and provide an inside look on how technology is transforming the insurance domain through data-driven quoting. Cybersecurity: As a summer intern for our Cybersecurity program, you will work on enhancing security monitoring to reduce the time of detection and containment to potential cybersecurity events. Your project will focus on developing and implementing automated analysis and custom responses based on established runbooks. You will also get hands-on experience reporting business impact metrics to help demonstrate the value of cybersecurity to business executives. This position will give you the opportunity to receive guidance from industry professionals, while providing experience with threat detection, incident response, and security automation. Service Desk: As a summer intern for our Service Desk department, you will work on customizations to our Jira-based ticket system, working on improvements that make our support processes more efficient and user-friendly. You will work closely with team members to assist users with troubleshooting issues, learn our ticketing systems, and gain exposure to various technologies in our environment. This opportunity will give you hands-on experience with enterprise service management tools, automation workflows, and IT service delivery in a growth-oriented business. Business Process Automation: As a summer intern for our Business Process Automation department, you will work on assisting the modernization of business process workflow management. Your project will focus on supporting testing, deployment, and maintenance of end-to-end automation solutions, while ensuring compliance with security and governance standards. You will work closely with various departments to collect and analyze data, measure performance, and optimize efficiency gains. This opportunity will give you hands-on experience in analyzing and automating business operational processes using software such as Microsoft Power Platform Automate and UiPath. ADDITIONAL DUTIES This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION Bachelor's Degree or High School Diploma or GED with ongoing progress towards a Bachelor's or Master's Degree required. EXPERIENCE No previous experience required. CERTIFICATIONS N/A LICENSES N/A Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information. All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.