Technical internship jobs in Galveston, TX - 640 jobs
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Technical Product Support Specialist
Digilock
Technical internship job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 4d ago
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Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Technical internship job in Houston, TX
The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 42d ago
Intern/Co-op - Information Technology (Summer 2026)
Marathon Petroleum Corporation 4.1
Technical internship job in Galveston, TX
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
* Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
* Strong academic performance
* Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
* Concurrent enrollment in a degree seeking program throughout duration of experience
* Military experience a plus
* Min - $24.95 per hour/Max - $31.19 per hour
* We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
$25-31.2 hourly Auto-Apply 60d+ ago
Audio Visual Integration Technician Intern
Cti 4.7
Technical internship job in Houston, TX
Real Projects. Real Experience. A Real Future.
About this Internship
At our Houston, TX, branch, our interns experience a program structured to build fundamental skills and provide hands-on experience. You will work alongside and learn from our live events, system design, and technical integration professionals. Advance your career path and be a part of something extraordinary. Our ten-week minimum, paid internship begins May 26
th
, 2026.
This summer, you will
Gain skills through our AV integration “boot-camp,” as well as introductory training and real-world experience.
Work on impactful projects and challenge yourself through hands-on problem-solving.
Study for the AVIXA Certified Technology Specialist exam.
Participate in a rotational program collaborating with Purchasing, Sales and Design Consultants, Programming, Engineering, and Project Management.
Work 40 hours a week on-site with our AV professionals, Monday through Friday during regular business hours.
Basic Qualifications
Education: Anticipated Associate's/Bachelor's Graduation between Spring 2026 - Spring 2027.
Valid Driver's License and a safe driving record per Company Policy.
Able to pass a background check.
Familiar with hand and power tools.
Physically able to walk distances, crouch, squat, reach, crawl, climb ladders, work at high elevations and in tight spaces, and lift/carry/push/pull objects up to 50 lbs. repetitively and for an extended period.
Internship Pay Rate: $17/hr.
Learn more at: ***********************************************
About CTI
CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been to provide a fantastic customer experience.
At CTI, our biggest asset is our people. We know the most awesome employees do not always fit the typical mold. If you are hardworking, friendly, and understand the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment where our best and brightest show up to work prepared to have fun. We employ our passion and knowledge in everything we do. Our creative atmosphere helps us apply and share our skills with clients seeking quality AV and Conference Solutions.
CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.
$17 hourly 5d ago
Technology Support Analyst
Morgan, Lewis & Bockius 4.9
Technical internship job in Houston, TX
Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.
This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST.
Responsibilities Include:
Respond to end‑users and clients on technology-related issues and questions.
Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications.
Demonstrate proficiency with the firm's applications.
Provide Level 2 support for practice-group-specific hardware and software.
Perform software installations and upgrades.
Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades.
Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs.
Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications.
Provide status reports to and communicate with the manager.
Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated.
Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology.
Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations.
Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs
Serve as a knowledgeable resource to team members within the office and the region.
Provide Mobility support and advanced troubleshooting for approved devices.
Maintain voice and LAN connections in closets and jacks.
Perform routine maintenance of servers and applications.
Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems.
Deploy and support office telephone equipment.
Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems.
Experience and qualifications:
Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience.
Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required.
Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.
To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred.
#LI-Hybrid
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or **********************************
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
$90k-123k yearly est. Auto-Apply 43d ago
Radiology Technologist Externship Coordinator
The College of Health Care Professions 4.1
Technical internship job in Houston, TX
Job Title: Externship Coordinator - LMRT PROGRAM
Full Time
Summary: Work under and reports to the Campus President to ensure adequate number of externship sites are available to meet the need of the program. Responsible for recruit, develop and monitor extern sites for student assignments. He/she should constantly market the programs offered throughout the medical community and actively seek additional externship sites for the students. Responsible for 40% of externship sites hiring students by program.
Essential Duties and Responsibilities:
Maintain federal, state and accreditation compliance
Ensures organizational requirements are met of 40% of externs are hired by their site
Monitor and maintain TWC and accreditation regulations of all student records with respect to site evaluations, time cards, surveys and any other required documentation
Attain a thorough knowledge of all rules and standards set forth by the state, federal and accrediting board with respect to the externship and ensure all rules and regulations are adhered to
Responsible for the recruitment and maintaining of extern sites, marketing to the medical community, communications and public relations of the department and school
Ensure sufficient opening are available at sites for number of students needing externships
Meets number of new sites developed designated by company metrics
Serve as liaison between students, college faculty and the organization providing the externship
Works closely with the Placement Coordinator on assisting the student into employment after graduation
Counsel students who are not attending externship as scheduled
Track and assure that all students complete a final exit after externship is completed
Assist the students with career development, professionalism, resume preparation and interviewing skills
Update and maintain affiliation agreements
Monitor, track and provide feedback to the extern regarding timesheets
Ensure all attendance is recorded and filed
Maintain CampusVue data on students site assignments
Arrange and conduct externship orientation prior to externship
Conduct weekly site visits.
Attend and participate in staff meetings
Participate in student orientation
Keep accurate records in an organized manner
Perform other duties as assigned by the Career Services Director or Campus President
Education/Experience:
High school diploma or GED
Certifications Recruited
ARRT
RT
LMRT
$57k-79k yearly est. Auto-Apply 60d+ ago
Tier 1, IT Help Desk Support
Centre Technologies 3.8
Technical internship job in Houston, TX
Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
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XWSIRF1vtZ
$55k-85k yearly est. 7d ago
IT Help Desk Support (Level 1)
Employer Flexible 4.3
Technical internship job in Houston, TX
Employment Type: Full-Time
Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations.
Job Summary:
We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site.
Set up, maintain, and support laptops, desktops, and peripheral equipment.
Troubleshoot hardware, software, and basic network-related problems.
Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation.
Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology.
Coordinate hardware rotation and ensure proper endpoint maintenance.
Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions.
Collaborate with IT team members to improve processes and enhance the overall end-user experience.
Stay up to date with emerging technologies, tools, and best practices in IT support.
Qualifications:
1-3 years of experience in IT support or help desk roles.
Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting.
Familiarity with Windows and mac OS operating systems.
Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts.
Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus).
Excellent problem-solving skills with strong attention to detail.
Strong communication skills and a customer-service-oriented mindset.
Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
Education and Certifications:
Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus.
Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience.
Why Join Us?
Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement.
Be part of a supportive and diverse team environment that fosters professional development.
Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off.
Engage in meaningful work that directly impacts the success and growth of businesses
$36k-52k yearly est. Auto-Apply 15d ago
Vet Tech Student Externship- Veterinary Clinic of Pearland
Town and Country Veterinary Hospital 3.9
Technical internship job in Pearland, TX
Practice
The Veterinary Clinic of Pearland proudly serves the pets of Pearland, Alvin, Houston, S. Houston, Manvel, Friendswood, TX and surrounding areas with full-service small animal care. We have a beautiful, newly renovated facility featuring 5 exam rooms, an enhanced treatment area, modern reception, and more.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
$21k-35k yearly est. Auto-Apply 60d+ ago
Technology Transactions Associate #20231
Vanguard-Ip
Technical internship job in Houston, TX
AmLaw 100 Firm with Cravath level compensation. High scores for Transparency, Wellness Programs and Associate / Partner relations. Included in Vault's list of Best Firms to Work For.
REQUIREMENTS Ideal candidates will have the following qualifications:
• Significant hands-on experience drafting and negotiating complex technology agreements, including master services agreements, business process outsourcing arrangements, manufacturing, supply and distribution agreements, research, collaboration and development agreements, software licenses, cloud-based services, service level agreements, support service agreements, and other commercial agreements and technology transfer arrangements.
• Candidates will have focused their practice in technology transactions at either a law firm with a national reputation or as a member of an in-house legal team.
• A deep understanding of intellectual property and the ability to advise clients on the intellectual property aspects of commercial contracts.
• The ability to work with other team members and clients, take ownership of projects, and deliver excellent solutions in a fast-paced environment, is essential.
• Top academics and outstanding drafting skills are required.
• Admission in the state in which they are located.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$58k-100k yearly est. Auto-Apply 60d+ ago
Technology Transactions Associate
5 Legal
Technical internship job in Houston, TX
Job Description
Top AmLaw 200 law firm seeks an associate to join their Technology Transactions team in any of their Austin, Dallas, & Houston offices.
The ideal candidate should have 5-7 years of experience and must have experience with some or all of the following: commercial transactions, data privacy, cybersecurity, and sophisticated transaction support including SPAC, Financings, Projects, and M&A. Experience with drafting and negotiating complex licensing agreements preferred. Strong academic credentials required.
$58k-100k yearly est. 20d ago
IT Support Analyst
Cianbro Corporation 4.2
Technical internship job in La Porte, TX
As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation stay up and running as you provide technical support with applications, technologies, devices and IT services. In this position you will have the opportunity to work with many types of systems and software, with an opportunity to learn and grow in knowledge and experience as you become familiar with our systems and software and take on more complex challenges.
We are looking for a motivated, curious problem-solver who enjoys working on a mix of both routine and complex support challenges, who is not content to leave things as status quo. If you enjoy helping people stay productive when minutes count, and if you can ask the right questions to understand the problem to provide an efficient and effective resolution… then you would be an ideal fit!
Job Responsibilities
* End-User Technical Support: Provide support for incidents and service requests via phone, email, web, or in-person. Triage, troubleshoot, and resolve end-user requests, escalating as needed to resolve more complex incidents. Document issues and resolutions within the ticketing system, creating and updating knowledge base articles to capture for future use by team members and business users. Maintain consistent communication with end users, ensuring that they know the status of their open support issues.
* Software Support and Testing: Interact with end-users and business applications to investigate and resolve issues that arise in business software applications and systems. Perform testing and diagnosis, working closely with IT Business Systems Analysts (BSA) and Application Development teams as necessary. Capture detail on how to replicate errors, and escalate or reassign tickets as necessary to reach resolution. Engage with vendors as necessary to open tickets, report issues or obtain system fixes.
* IT and System Security: Provision access and system security to applications, systems, data, and facilities using appropriate toolsets.
* Internal IT Projects: Contribute to supporting IT projects as an individual or with a team as needed. For example, assist with the deployment and adoption of new or modified software functionality.
* Assist with IT support, hardware and software deployments, and maintenance activities within the office and surrounding campus buildings.
* Off-Hours Support: Participate in on-call rotation for after-hours or weekend support.
Qualifications/Requirements
* The preferred candidate will have completed a 2-year information technology-focused degree, with a 4-year degree in Computer Science/Technology desirable.
* Minimum 2+ years' experience with IT Support/Help Desk is required. Equivalent combinations of training and related experience will be considered.
* Excellent interpersonal, written, and verbal communication skills.
* Excellent analytical problem-solving skills attention to detail with a willingness to learn.
* A professional: strong customer support instincts and work ethic, and a whatever-it-takes, can-do attitude.
* Commitment to teamwork, innovation and improvement.
* Ability to multi-task and follow-up on requests.
Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.
$43k-73k yearly est. 60d+ ago
MBA Development Program Internship 2026
Conocophillips 4.9
Technical internship job in Houston, TX
Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.
Who We Are
We are one of the world's largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.
We're grounded by our SPIRIT Values - safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business - but not at all costs. We believe it's not just what we do - it's how we do it - that sets us apart.
Fostering an Inclusive Work Environment
To deliver superior performance, we create an environment that respects the contributions and differences of every individual. Wherever possible, we use these differences to drive competitive business advantage, personal growth and, ultimately, create business success.
Job Summary
Position Overview
Description
The MBA Development Program Internship is a 10-week summer internship program designed to provide participants with exposure to key strategic functions within the company and develop talented MBA students with the skillsets necessary to compete for future Finance positions at ConocoPhillips. The program is project-based with an exciting job assignment, a strategic high-impact project, teambuilding and learning opportunities, as well as the opportunity to network with peers and company leaders. Participants are highly visible to senior leadership and have the opportunity for broad exposure to both Corporate and Business Unit Functions. Potential summer placements include Investment Appraisal, Strategy & Portfolio Management, Acquisitions & Divestitures, Treasury, Low Carbon Technologies, and the Lower 48 Finance Organization.
All MBA Development Program internship roles will be located in Houston, Texas. Specific job description and responsibilities will vary depending on the assignment. Upon successful completion of the MBA Development Program internship, participants will gain valuable experiences and new skills that can be applied throughout the rest of their career as well as enable them with the opportunity to compete for full-time placement in the ConocoPhillips MBA Development Program upon graduation.
Responsibilities may include:
Assisting in corporate strategy framing and evaluation
Performing economic evaluation and risk analysis for proposed projects
Analyzing financing options for capital projects
Assisting in managing and analyzing debt / equity capital market activities
Assisting in evaluating acquisition and disposition opportunities
Assisting in preparing budgets, forecasts and profit objective
Developing economic and business models
Basic/Required:
Must be legally authorized to work in the United States on a full-time basis for anyone other than current employer and/or education institution
Pursuing an MBA degree with a preferred focus on Finance, other related field, or foreign equivalent
Bachelor's degree in Business, Finance, Accounting, Economics, Chemical Engineering, Petroleum Engineering, Mechanical Engineering, or other related engineering, technology, or business field, or foreign equivalent
Expected graduation date: Fall 2026 or later
Preferred:
Minimum cumulative MBA GPA of 3.5 on a 4.0 scale
Minimum cumulative Undergraduate GPA of 3.5 on a 4.0 scale
Strong economic and financial analysis skills with modeling capabilities
Previous internships, job experience, or co-ops in an energy related field
Proficient with Microsoft Office Suite
Ability to communicate effectively in an inclusive manner with others regardless of their level, culture or role in the organization
Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals
Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what's right
Understands how key financial and quantitative indicators impact the business
Drives thoughtful and pragmatic change, encourages innovative thinking and continuous improvement, and models adaptability through resourcefulness, flexibility and positivity
Delivers results through realistic planning to accomplish goals
Builds effective solutions based on available information and makes timely decisions that are safe and ethical
All interested candidates must complete an online application at the ConocoPhillips Careers website to be considered for an interview. ConocoPhillips will conduct on-campus interviews at various U.S. universities during the Fall of 2025. If your application progresses to the interview stage, your interview will be scheduled either on campus-if we are conducting interviews at your school-or directly with a recruiter if we are not visiting your campus. To find out if and when we will be visiting your campus, please check with your university's career services office.
To be considered for this position you must complete the entire application process, which includes answering all prescreening questions, attaching your resume with transcripts, and providing your eSignature on or before the requisition closing date of January 31, 2026.
Apply By:
Jan 31, 2026
Sponsorship:
ConocoPhillips' sponsorship for employment authorization in the U.S. is NOT available for this position.
EEO:
In the US, ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.
$38k-48k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Bay Area Christian School
Technical internship job in League City, TX
Position: IT Support Specialist Classification: Full-Time, Hourly Non-Exempt (40 hours/week, Sunday to Thursday, on-site only) Primary Reporting Relationship: IT Director Secondary Reporting Relationship: IT Systems Analyst Ministry Area: Church Staff, Operations Team Interfaces: Church, school, and preschool staff members, volunteers, contractors, vendors, and other stakeholders as identified and appropriate Benefits: Paid leave and holidays; Medical, dental, vision, life, AD&D, and LTD insurance; 403(b) retirement plan Job Purpose: The IT Support Specialist troubleshoots and resolves hardware, software, and network connectivity issues for the Bay Area Church and Christian School staff, students, and volunteers. He/she will perform all duties and responsibilities in support of Bay Area Church's vision to saturate the 4B Area with the gospel by restoring people, families, and churches. (View Full Here) Employee Profile: Acceptance of and agreement with the Bay Area Church and Bay Area Christian School Statement of Faith and Standard of Conduct A strong, clear Christian testimony A lifestyle that displays an ongoing personal relationship with God and a commitment to serve Him daily Major Responsibilities: Provides one-on-one end-user problem resolution through the technology request portal Installs, deploys, inventories, and configures end-user devices such as desktops, laptops, mobile devices, printers, Chromebooks, software, and hardware peripherals Performs computer hardware repairs and upgrades for equipment not covered by a third-party vendor maintenance agreement Deploys and maintains audio/visual equipment such as microphones, speakers, televisions, projectors, sound mixing equipment, etc. used to enhance live events Installs network cabling throughout campus Provides technical support for Sunday morning worship services Other duties as assigned by the IT Director
Required Skills and Abilities:
* High school diploma or equivalent required; college coursework in IT field of study preferred
* Directly relevant work experience providing desktop support preferred
* Knowledge and familiarity with Windows, Mac, and Chrome operating systems preferred
* Knowledge and familiarity with Google Workspace administration preferred
* General working knowledge of IT infrastructure, network design and administration, and database management preferred
* Must possess strong interpersonal skills in order to effectively relate to and communicate with users
* Must possess strong written and verbal communication skills, as well as multi-generational interpersonal skills
* Must be able to demonstrate reliability, self-motivation, and strong time management skills
* Must possess the ability to maintain discretion, sensitivity, and confidentiality
* Team player with the ability to establish and maintain effective working relationships with guests, members, vendors, and fellow employees
* A growing faith and relationship with Jesus is evidenced in their life and relationships
* Ability to reflect and share the Gospel through words, actions, and interactions both in work and personal settings
Essential Job Functions:
* Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive and professional manner that engenders confidence and trust
* Ability to maintain a high degree of confidentiality and trustworthiness
* Ability to complete assigned tasks without direct supervision
* Ability to exercise independent judgment within established systems and procedures
* Ability to consistently meet deadlines
* Ability to work independently with limited supervision, multi-task, and possess strong initiative
* Ability to work with people beyond giving and receiving instructions; must be adaptable to performing under stress and when confronted with stressful situations
* Ability to listen and respond to counsel
* Ability to establish and maintain cooperative and effective working relationships with others
* Ability to report to work on a regular and punctual basis
* Must be physically able to operate office equipment, including computers, copiers, phones, etc.
* Must be able to exert up to 50 pounds of force occasionally; up to 30 pounds of force frequently; and/or up to 10 pounds of constantly to lift, carry, push, pull, or otherwise move objects; perform repetitive motion, such as grasping, picking, pinching, typing, or otherwise utilizing finger dexterity
* Regularly required to climb (including ladders of up to 15 feet), balance, stoop, kneel, crouch, crawl (including in narrow, confined spaces), reach, stand, walk, push, pull, lift, finger objects, grasp objects, feel objects, talk, and hear
* Must be able to remain stationary and move around while performing work
* Must be able to regularly remain stationary at the computer, requiring repetitive finger movements and manual dexterity
* Must possess the ability to observe details at close range required for viewing a computer monitor, preparing and analyzing data and figures, transcribing, and reading
* Must possess the ability to perceive sounds at normal speaking levels with or without correction; possess the ability to receive detailed information through oral communication and to make discriminations in sound
* Must possess the ability to express ideas using the spoken word to convey instructions to stakeholders accurately, loudly, and/or quickly
* Activities occur inside and outside, and the worker is subject to both environmental conditions, as well as being subject to noise, vibration, hazards, and atmospheric conditions
Our Vision: To saturate the 4B area with the gospel by restoring people, families, and churches.
The 4B Area refers to the geographic area of Southeast Houston from the Beltway to the Beach and the Bay to Brazoria County.
Our DNA: Kingdom. Disciple. Society. Church. (K.D.S.C.)
These are the foundational building blocks that help direct the vision of Bay Area Church and Christian School.
* KINGDOM
* The Kingdom of God submits to the rule and reign of Jesus Christ. Wherever the will of God is being done, the Kingdom is manifested. We are to "seek first the Kingdom of God" so that His will might be done "on earth as it is in Heaven." In order to pursue God's Kingdom, you must first FOLLOW JESUS.
* DISCIPLE
* A disciple is a follower of Jesus who hears and obeys what He has taught and as the Holy Spirit leads. Each disciple is a "citizen" of God's Kingdom. We help equip disciples by encouraging everyone to CONNECT TO COMMUNITY.
* SOCIETY
* Society consists of various domains where people live and work. Our primary place of service is the domain in which God has placed us every day. Disciples, then, serve as ambassadors for God's Kingdom to the world so that others may come to know Him. We provide training and opportunities so you can ENGAGE YOUR WORLD.
* CHURCH
* The Church is God's people, a spiritual family. We are His agent of transformation in the world and the display case for His greatness. Jesus said, "... I will build my Church," and He does this by drawing people to Himself who are far from God. Church is the result of kingdom-minded disciples engaging society.
This job description is not designed to contain a comprehensive list of all the activities, duties, or responsibilities required of an employee for this job, and the responsibilities and activities may change at any time, with or without notice.
$37k-62k yearly est. 50d ago
IT Support Specialist
Texas Bay Area Credit u
Technical internship job in Houston, TX
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$37k-62k yearly est. Auto-Apply 5d ago
Technology Support Analyst
Us Offices & Unit
Technical internship job in Houston, TX
Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.
This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST.
Responsibilities Include:
Respond to end‑users and clients on technology-related issues and questions.
Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications.
Demonstrate proficiency with the firm's applications.
Provide Level 2 support for practice-group-specific hardware and software.
Perform software installations and upgrades.
Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades.
Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs.
Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications.
Provide status reports to and communicate with the manager.
Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated.
Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology.
Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations.
Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs
Serve as a knowledgeable resource to team members within the office and the region.
Provide Mobility support and advanced troubleshooting for approved devices.
Maintain voice and LAN connections in closets and jacks.
Perform routine maintenance of servers and applications.
Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems.
Deploy and support office telephone equipment.
Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems.
Experience and qualifications:
Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience.
Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required.
Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.
To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred.
#LI-Hybrid
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or **********************************
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
$37k-62k yearly est. Auto-Apply 43d ago
IT Support Specialist
E|Consortium
Technical internship job in Houston, TX
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, then determines and implements solution.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Train computer users when necessary.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
Follow up with customers to ensure issue has been resolved.
Run reports to determine malfunctions that continue to occur.
REQUIREMENTS
Proven working experience in providing help desk support
Proficiency in English
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Schedule:
Monday to Friday
Application Question(s):
Do you have any Microsoft or other technology certifications?
Education:
Bachelor's (Preferred)
Experience:
Windows: 4 years (Preferred)
Active Directory: 3 years (Preferred)
Work Location:
One location
Company's website:
ww.econsortium.com
Work Remotely:
No
$37k-62k yearly est. 30d ago
IT Support Specialist (Apple Products) - Houston, TX
Executive Personnel Services
Technical internship job in Houston, TX
EPSI Worx is seeking a highly skilled and Apple-certified IT support professional with expertise in troubleshooting and repairing Apple Mac products. The ideal candidate will hold certifications such as Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC), and Apple Certified Macintosh Technician (ACMT) with a focus on Apple hardware repair. This role requires a strong background in diagnosing and resolving issues related to desktops, laptops, portable Macintosh systems, and mobile devices.
Key Responsibilities:
Troubleshooting and Repair:
Utilize expertise in Apple hardware repair to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
Execute efficient troubleshooting methods for identifying and resolving common Mac software problems in Mac OSX, iOS, iLife, iWork, and MS Office.
Email Client Configuration and Support:
Configure and provide support for various Mac email clients, including Apple Mail, Entourage 2004/2008, Outlook 2011, Thunderbird, and Eudora.
Windows Support:
Provide expert support for Windows 7, 8, 8.1, and 10 in a large-scale enterprise/Windows Active Directory environment.
Install, configure, and troubleshoot Microsoft Operating Systems and Microsoft Office applications.
ITIL-Based Ticketing System:
Utilize experience with ITIL-based ticketing systems such as Remedy, HEAT, Service Now, etc., to manage and track support requests.
Technical and Analytical Skills:
Demonstrate strong technical and analytical skills for problem analysis and resolution of software problems.
Adhere to Standard Operating Procedures (SOP), checklists, and instructions to ensure consistent and thorough support.
Communication Skills:
Possess excellent written and verbal communication skills to effectively interact with both technical and non-technical users.
Provide outstanding customer service in all interactions.
Desired Skills:
Microsoft Office 365 Support:
Enterprise Backup Solutions:
VPN and Wireless Technologies:
Qualifications:
Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC), and Apple Certified Macintosh Technician (ACMT) certifications.
Strong background in troubleshooting and repair of Apple Mac products.
Experience in supporting Windows in an enterprise environment.
Proficiency in Microsoft Operating Systems and Office applications.
Familiarity with ITIL-based ticketing systems.
Excellent written and verbal communication skills.
Exceptional customer service skills.
EXECUTIVE PERSONNEL SERVICES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$37k-62k yearly est. 60d+ ago
Technology Support Specialist
Sunnova Energy Corp 4.6
Technical internship job in Houston, TX
Technology Support Specialist - Customer Care Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners.
The Technology Support Specialist Position
As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation.
The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs.
Technology Support Specialist Responsibilities
Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints.
Accept and/or initiate the minimum required number of calls daily.
Help CSS I through passive education on responses to customer system complaints.
All TSS are expected to provide extensive and exceptional customer service.
A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team.
A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures.
A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call.
A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues.
Effective gains the customer's cooperation to work through the troubleshooting process.
Proactively learns new technology related to Sunnova products.
Perform any other duties as assigned.
Minimum Requirements
High School Diploma is a minimum requirement.
Minimum 3 years' experience in a customer service role supporting technology troubleshooting.
Ability to work at a computer and talk on the phone for 6-8 hours per day.
Strong written and verbal communication skills.
Detail oriented with the ability to multi-task.
Strong problem-solving skills.
Ability to work as a team member and interact with other departments.
Ability to work under pressure with strict time deadlines.
PC skills: Microsoft Office - Excel, Word, & Outlook required.
Flexible schedule, willingness to work weekends and/or evening shifts.
Preferred Qualifications
A Bachelor's Degree is preferred.
Previous call center experience preferred.
Bi-lingual (English and Spanish) preferred.
Salesforce.com experience is preferred.
Working Conditions
Open-office environment
Ability to work extended hours when is required.
Benefits
Sunnova offers a generous employee reward package that includes:
Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
Competitive compensation & annual bonus
Paid time off, including 10 holidays and Paid Parental Leave
Complimentary garage parking in Houston
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
$35k-45k yearly est. Auto-Apply 60d+ ago
Technology Support III - Commodities Trading
JPMC
Technical internship job in Houston, TX
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in the Commercial & Investment Bank's Commodities Trading group, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. You will support application systems that are crucial to the daily operations of the firm. You will also apply our technical skills to deep dive into our front office flow related application issues and build and enhance our software solutions to improve the support experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Provides trade floor support to the Commodities and Foreign Exchange (FX) front office traders and middle office operations
Troubleshoots complex business and infrastructure related issues with the in-house trading applications to ensure continuity of the business and minimum downtime of the systems
Performs debugging of Python based applications, provides technical solutions of the issues and recommends solution to the traders, application development and quant teams
Develops the monitoring tools, automation solutions, helper APIs and other tools to reduce the manual work
Performs incident and problem management of the high impact or recurring production issues, communicates with the key stakeholders as well as with the business users about the system health and incidents
Assists in the monitoring of the production environment using standard monitoring tools
Drives projects related to new business onboarding, infrastructure upgrades and resiliency management
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Working industry experience of application support in a financial or related industry
Basic understanding of the front and middle office trading including order life cycle, trade booking, risk and pricing, trade reconcile and trade straight-through processing (STP)
Good problem solving and analytical skills for troubleshooting issues related to front/middle office trading and infrastructure
Good working experience of incident and problem management in a financial institution
Experience with one or more general purpose programming languages like Python and automation scripting
Experience in observability and monitoring tools like Geneos and techniques
Very good communications skills, both verbal and written
Preferred qualifications, capabilities, and skills
Good domain knowledge of the Macro front and/or middle office business (Commodities preferred)
Knowledge of public cloud (e.g. AWS) related APIs and related infrastructure would be a great plus
Good knowledge of server-side programming using Python and debugging techniques
Knowledge of Linux, Databases, distributed computing and networking infrastructure
How much does a technical internship earn in Galveston, TX?
The average technical internship in Galveston, TX earns between $25,000 and $57,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.
Average technical internship salary in Galveston, TX