Technical internship jobs in Garland, TX - 1,275 jobs

Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

IT Support Specialist - Construction Up to $100k salary A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility. You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business. Fluent Spanish speakers required. What You'll Be Doing Provide IT support for office and field employees Set up and support laptops, tablets, phones, and jobsite devices Troubleshoot Microsoft 365, logins, permissions, and basic network issues Manage user access across construction software platforms Support multiple project sites with remote and in-person IT help Train new hires and existing staff on company systems and tools Create simple training guides and onboarding materials Assist with rollout and adoption of new technology and AI tools Provide bilingual IT support and training (English / Spanish) Visit jobsites when hands-on support is needed What You'll Need 2+ years of IT support experience Experience supporting a construction or field-based business Comfortable working with multiple project sites and teams Strong Microsoft 365 experience Familiarity with construction software is a plus Interest in AI tools and new technology Fluent in English and Spanish (spoken and written) Valid driver's license What's On Offer Long-term role with a stable construction contractor Hands-on IT position with real responsibility Exposure to field operations and project sites Opportunity to grow with the business as systems expand Supportive environment with room to develop your career IT Support Specialist - Construction Up to $100k salary

About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience

About Us: Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we've expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. Loloi is seeking talented and artistic candidates for our Summer 2026 Internship Program. As an intern for product design, you will be immersed in the various functions that contribute to the broader scope of our talented design team. You will gain valuable hands-on experience in every aspect of product design and pattern making. You will get to see how our talented design team interacts across other departments as you will be heavily exposed to those facets of the business. As an intern, you will join a team of talented and results-minded artists, leaders, and critical thinkers all driving toward the same goal - to delight customers and drive sales through multiple channels. We have two amazing, talented design teams at Loloi, and both are first among equals. Both teams create rugs, pillows, and wall art for their respective customer bases, including some of America's top retailers. One team focuses on some of the biggest U.S. national retailers while the other team focuses on the smaller independent retailers and/or collections. In addition to day-to-day responsibilities, all interns will participate in real-world business meetings. You will join a diverse group of individuals from a variety of colleges, universities, and areas of study. Our interns don't just get the grunt work; they are a valuable part of our small team and will have a lasting impact on the Loloi brand. Intern performance will be assessed using our internal review process and could potentially lead to a full-time offer. To apply, please include your updated portfolio or website within your application/resume. The deadline to apply is January 31, 2026. Please note this internship is a duration of 10-weeks, and is located at our headquarter office in Dallas, TX (June 15-August 21). Some highlights of our internship program include: Paid Internship + monthly living stipend Work in our corporate headquarter office 5 days a week (Dallas, TX) Team building and networking activities Group projects and career-building workshops Leadership and cross-functional learning opportunities Assigned mentor focused on your growth and development The Intern experience at Loloi is a comprehensive development-based role, designed to facilitate a robust Textile Product Design career path. Interns will be immersed in the various functions of the business that contribute to the broader scope of the Textile Product Design model, gaining valuable hands-on experience in skill competency areas. Successful Textile Product Design candidates will have the following knowledge, skills and abilities: Strong industry knowledge and passion for textiles Basic fit and pattern making skills Ability to work with a variety of work styles as well as the ability to work independently, flexible Instinct and passion for product and design Innovative, critical thinker with the ability to continuously operate strategically and work cross-functionally Strong leadership skills and communication skills, proven relationship builder Working toward a degree in product design or related field Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Business Analyst (Warehouse) - Manhattan WMOS Consultant SFO / Pleasanton / Dallas / Santa Clara, CA / Frisco, TX Skills Mandatory / Good To Have 10-15 years as Business Analyst in Warehouse domain with strong expertise in Planning, Process and Finanacials, along with Manhattan WMS and custom WMS systems Mandatory Deep functional knowledge of Purchase Order lifecycle, Planning rules, Carrier onboarding, and Invoice reconciliation. Mandatory Strong requirements engineering: BRD/FRD/User Stories, acceptance criteria, and traceability; proficient in process mapping (BPMN). Mandatory Ability to analyze procurement data using SQL/Excel/Power BI for cost optimization and vendor performance metrics. Mandatory Excellent stakeholder management and governance reporting (status, RAID, KPIs). Mandatory Exposure to integration flows between TMS, ERP, and WMS systems. Good to Have Roles & Responsibilities •Oversee the end-to-end service delivery process, ensuring alignment with client expectations and business objectives •Lead a team of professionals, providing mentorship and guidance to enhance their performance and career growth •Develop and maintain service level agreements (SLAs) and key performance indicators (KPIs) to monitor service delivery effectiveness •Conduct regular service reviews with the clients addressing concerns and identifying opportunities for improvement •Implement continuous improvement initiatives to optimize service delivery workflows and enhance client satisfaction •Act as the primary point of contact for client escalations and ensure timely resolution of issues •Coordinate with cross functional internal teams to ensure timely and accurate service delivery, addressing any issues that arise •Gather and analyze service performance data to identify trends and opportunities for improvement •Build and maintain strong relationships with client, acting as a point of contact for service-related inquiries Qualifications •8+ years of experience in service delivery management or related roles •Proven track record of successfully managing service delivery for enterprise-level clients •Strong understanding of ITIL framework and best practices in service management •Exceptional communication and interpersonal skills, with the ability to build relationships with clients and stakeholders •Ability to analyze data and generate insights to inform decision-making •Excellent verbal and written communication skills •Ability to work collaboratively in a team-oriented environment •Having a proven track record in leading and managing large teams Preferred Skills •Experience in project management methodologies such as Agile or Scrum •Familiarity with service management tools and platforms •Relevant certifications, such as ITIL, PMP, or Six Sigma Technical Skills •In depth knowledge of Warehouse Management System, along with good working knowledge of SCI reporting and Labor Management modules •Excellent understanding of integration development •In depth knowledge of Transportation Management Systems (generic) •Proficiency in service management software and tools •Strong analytical skills with experience in data analysis and reporting •Familiarity with cloud services and infrastructure •Strong understanding of ITIL framework

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations. WHAT YOU'LL DO: Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites. Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications. Utilize our trouble-ticketing system to document your work and facilitate communication with our clients. Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users. Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures. Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Team player with effective communication & customer service skills with the ability to stay on task when working independently Organize and manage multiple tasks in a fast-paced environment Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies Conversant in Microsoft operating systems and productivity tools Experience with Cisco network equipment is a plus Demonstrated success taking direction and working independently Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented Perform in a dynamic and fast-paced team environment Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests Demonstrated ability to use discretion and sensitivity when handling confidential information. Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations Extensive experience in multi-org environment Engineering and Construction Related Industry Knowledge desired System Administration and support experience would be desired Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others WHAT YOU BRING TO US: Associate degree in Information Technology, Computer/Information Science, or related discipline Minimum 3 years' practical IT experience required Can be a combination of education, training, and relevant experience TRAVEL: Up to 20% WORKING CONDITIONS: General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium; it can be loud on a job site. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401k Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. **Meet the Team** Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join teams focused on developing advanced data pipelines, machine learning infrastructure, and analytics platforms within business groups such as S&TO, Supply Chain, and Infrastructure Engineering. As part of this collaborative environment, you will contribute to the growth of emerging technologies in data and intelligent systems. Explore the opportunities at the intersection of data engineering and AI, helping to transform how Cisco and its customers harness information and intelligent automation. **Your Impact** You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning initiatives. Your strong background in programming, data systems, and collaboration enables you to solve complex challenges with innovation and attention to detail. By building and maintaining key software tools and platforms, you enable Cisco's business groups to leverage AI and data-driven insights for operational excellence and strategic growth. Your work ensures high-quality, reliable data infrastructure that supports Cisco's leadership in intelligent, scalable technology solutions. **Minimum Qualifications** + Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. + Proficiency in Python, with a strong understanding of fundamental data structures. + Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or scikit-learn. + Familiarity with distributed data processing technologies, including Apache Spark, Hadoop (MapReduce), or Apache Flink. + Experience with containerization and orchestration tools, such as Docker and Kubernetes, for deploying data and machine learning workloads. **Preferred Qu** **alifications** + Hands-on experience with AI/ML. + Familiarity with major cloud platforms, such as AWS, Azure, or Google Cloud. + Understanding of distributed systems concepts, including scalability, reliability, fault tolerance, and data consistency, as well as familiarity with distributed computing patterns (e.g., load balancing, consensus algorithms, and inter-service communication).ProductIntern26 **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements. Management Scope: May supervise and/or lead activities of IT Support Specialist I/II; leads helpdesk and desktop teams on medium and high priority projects. Education, Experience and Training: Education and experience equivalent to a High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software including application support experience with Microsoft Office 365 and mainstream web browsers. Industry related certifications preferred. Special Requirements/Knowledge, Skills & Abilities: May require working evenings and weekends, sometimes with little advanced notice. Rotating off hours and on-call support. Working knowledge of a range of diagnostic utilities, including remote access, ipconfig, trace route, and virus/malware utilities and removal tools. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Strong documentation skills. Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products. Knowledge of advanced computer hardware, including desktops, laptops and mobile devices. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification. Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly and technical language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Excellent interpersonal and organizational skills with ability to lead and supervise. Ability to serve as a liaison with developers, project managers and cross-functional teams. Strong analytical and problem-solving skills. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software. Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions. 1. Records, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken to final resolution. Maintains equipment inventory; creates and maintains technical documentation. Contributes to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary. 2. Leads and assists in providing support to level I and II when request volumes are high. Communicates potential or real customer satisfaction issues to managers and IT team members. 4. Applies diagnostic utilities to aid in troubleshooting. Accesses software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. 5. Evaluates documented resolutions and analyzes trends to prevent future problems. Notifies management of emerging trends. Assists with software releases and rollouts according to change management best practices. 6. Performs hands-on solutions, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Installs anti-virus software and ensures virus definitions are up to date. Performs tests to ensure problem has been adequately resolved. 7. Performs post-resolution follow up with technicians as required. Develops help sheets and FAQ list for end users. Reinforces SLAs to manage end-user expectations. 8. Performs other duties as assigned.

Job Description The IT Support Specialist I supports both local and field users, including those in corporate, sales and construction offices. This position requires the deployment, replacement, repair, and troubleshooting of Windows desktops and laptops and other mobile devices such as cell phones, and iPads. The IT Support Specialist I also troubleshoots printers, copiers, scanners, phones, projectors, mobile devices, large displays, conference room equipment, and other networking equipment as needed. Essential Duties and Responsibilities Provide corporate, sales and construction users with technical support on-site, at both General Office and remote locations over the phone, via email, or by utilization of remote assistance tools. Provide technical support for internet and network related issues; troubleshoot and report outages to internet service providers while staying in communication with the Service Desk team with the objective of prompt service recovery. Provide technical support for Windows, and other mobile operating systems such as iOS. Set up computers for deployment by means of company approved configuration. Perform computer repairs, correct printing and scanning issues, and address network outages with critical deadlines. Provide technical support for in-house applications and services as well as other industry leading software programs such as Microsoft Office, Microsoft Teams, AutoCAD, Architecture, 3ds MAX, Civil 3D, Design Review, Adobe Creative Suite, BlueBeam Revu. Participate and assist in hardware and software rollout projects. Hardware and software rollout involves planning and coordination with the rest of the department. Hardware and software rollouts are preferably to be done with little or no downtime to the users. Assess severity of network problems and communicate to the Service Desk team and management as necessary. Provide new hires with basic introduction to hardware and software (assist users to familiarize themselves with network resources). Assist with auditing and managing of computer equipment and other network related infrastructure such as routers, switches, internet lines, and wireless cards. Responsible for completion and follow through with a list of assigned tasks and projects within specified timelines. Ability to work independently when necessary but able to collaborate with the Service Desk team. Other duties as assigned. Requirements High School Diploma or equivalent required; Associates Degree in IT or a related field preferred. 3 years of relevant IT experience required. Understanding of IT Helpdesk practices with strong emphasis on customer service. Extensive knowledge of computer hardware, software, and basic networking. Understanding of network wiring and small office network configurations. Experience working with active directory managing user accounts and access. Extensive knowledge of computer hardware and repairs. Support experience with Autodesk productions such as AutoCAD, Civil 3d, and 3ds MAX. Support experience with Adobe products such as Creative Suite, Illustrator and InDesign. Support experience setting up and troubleshooting HP, Xerox, and Sharp copiers. Must have immediate availability to communicate when required by the company via employee-provided technology that is compatible with company systems and using data access supplied by the employee. (No reimbursement is provided for employee's choice of technology or for employee's data usage). Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. Current, valid Driver's License with acceptable driving record. Communicate effectively with customers, internal employees, and vendors. Benefits ***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match*** Perry Homes is an Equal Opportunity Employer Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact

Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry.  We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS : Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Responsibilities and Requirements: Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications: Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required Powered by JazzHR JYTntrQaLP

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Position Details: Job Title: Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500) Location: Carrollton, TX 75006 Description: · Provide front line queue support for customers; communicating technical support processes to customers in clear and understandable terms · Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis · Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience · Meet call metrics and standards as defined by the department, and enter all requests into SFDC database Qualifications Requirements: · 1-2 years experience in a call center environment · 2+ years experience in a technical environment. · Professional demeanor; ability to interact positively with customers · Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others · Solid working knowledge of the Windows Operating System, including but not limited to Windows 7 · Solid working knowledge of Windows registry, file and folder security, local/domain user security, and operating system troubleshooting · Working knowledge of SQL 2008 R2 preferred · Knowledge of Windows Server 2003/2008 or Terminal Services a plus · MCSE or other technical certifications a plus Additional Information To know more about this opportunity, please contact: Nimish Singh ****************************** ************

Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

SummaryThe Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members.Job Description The On Wing Support Technician will provide quick-turn aircraft engine maintenance, repair and field services. In the On Wing Support Technician role, you will provide engine troubleshooting, field repairs, and line maintenance while developing positive relationships with customers through outstanding customer awareness. Locations available include: Dallas, TX and Cincinnati, OH Essential Responsibilities: In addition, as the On Wing Support Technician, you will: Perform maintenance on GE/CFM aircraft engines around the world to the highest quality standards. Partner with planning team and CVG inspectors to execute business-specific strategies-serve customers and win additional business. Understand and follow appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures. Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds. Perform supplementary shop and housekeeping duties as required Build customer relationships through good communication skills and understanding of customer perspectives. Take ownership for and follow through on full scope of work tasks and projects. Qualifications / Requirements: High School diploma / GED Federal Airframe and Power Plant Mechanic (A&P) license Active Military personnel Ability and willingness to travel on short notice to domestic and international air locations of large commercial engines, as required Additional Eligibility Requirement: GE will only employ those who are legally authorized to work in the United States for this opening. Desired Skills / Experience: 6 months of experience in repair of large commercial engines Approach work with a “can-do” attitude and a sense of commitment to both team and customer objectives Prior co-op or internship experience within GE On Wing Support Strong communication skills and problem-solving ability are a must Possess a desire to learn and grow with advances in technology LEAP, GE90, CFM, CF6, CF34, and GENX experience Line maintenance, engine changes, module removal & installation, or LRU removals and installations Demonstrated quality, compliance, and customer satisfaction skills NDT Level II experience in Ultrasonic, Eddy Current, and Fluorescent Penetrant Inspection This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No

Job Overview:Summer 2026 Intern - Information Technology - Frisco, TX Shape the future of technology at Keurig Dr Pepper (KDP) as a Summer 2026 IT Intern. This program is designed to give you hands-on experience with real business challenges while sharpening your technical skills and expanding your professional network. You'll have the opportunity to contribute in areas such as Data & Analytics, Automation & AI, Supply Chain Technology, Corporate IT Functions, or Program Management (PMO) - gaining a front-row seat to how IT powers a Fortune 500 company. This isn't just an internship, it's a chance to drive innovation, create business value, and grow as a future technology leader. Shift/Schedule:The KDP 2026 Summer Intern Program will run from June 1 - August 7, 2026 Full-time; 40 hours per week Monday-Friday8:00am until 5:00pmHybrid (Frisco, TX) As an Intern you will:Deliver impactful IT solutions that improve efficiency and enable smarter business decisions. Analyze data, build reports, and identify insights that help drive company-wide strategies. Collaborate with cross-functional teams on projects that shape how we work and serve customers. Explore emerging technologies such as automation, AI, and advanced analytics to propose new ideas. Gain exposure to KDP's Product Operating Model and agile ways of working while contributing to sprint planning, scrums, and reviews. Own a project from start to finish and present your recommendations directly to KDP leadership. Elements of the KDP Intern Program include:Engaging and partnering on innovative projects to gain experience in a challenging, cross functional team environment Participate in meet & greets and lunch & learns with KDP executives and other organization leaders Receive professional development training such as networking, professional skills development and presenting Be paired with a mentor to enhance your knowledge of other parts of the business and build your network Complete a project from start to finish and present it and your takeaways to your team, department vice president and other KDP stakeholders Total Rewards:$31/hour Paid bi-weekly$2,500 Sign-on Bonus, paid within first 30 days of employment Requirements:Currently enrolled in a Bachelor's program in Information Technology, Computer Science, Data Analytics, Software Engineering, Supply Chain Management, Business Information Systems, or a related field. Available to work full-time for the duration of the program. Strong problem-solving, communication, and organizational skills. Proficiency in Microsoft Excel and PowerPoint; exposure to data visualization, programming, or ERP systems is preferred. A curious, self-driven mindset with passion for using technology to solve business problems. Please note: This position is limited to persons with permanent right to work in the United States. We incorporate HireVue, an automated interview tool, into our campus recruitment process. Please visit this link to learn more about HireVue and how to prepare. *We recommend checking with your campus career center for additional preparation resources such as InterviewStream, Big Interview and more. Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com.

Analog Systems Engineering Internship About the Role: As a Systems Engineering Intern at Diodes Incorporated, you will work with experienced system and applications engineers to develop semiconductor product definitions for Diodes' power semiconductor technologies. This internship provides hands-on experience in system architecture, product integration, and performance optimization of semiconductors devices. Responsibilities: Assist in defining system-level requirements and architectures for power management solutions Support the development of evaluation modules, reference designs, and system prototypes Conduct lab testing and validation of system performance across various operating conditions Collaborate with design, marketing, and quality teams to align system solutions with customer needs Contribute to internal knowledge bases, datasheet updates and application notes Qualifications: Degree programs considered for this internship: B.S. or M.S in Electrical Engineering, or a related field Solid understanding of power electronics, embedded systems, and analog design principles Familiarity with lab equipment (oscilloscopes, power supplies, etc.) and simulation tools (e.g., SPICE, MATLAB) Strong analytical and communication skills Enthusiasm for solving real-world engineering challenges and working in cross-functional teams What You'll Gain: Practical experience in system-level product definition within a global semiconductor company Exposure to product development cycles and system integration strategies Mentorship from experts in power and system engineering Opportunity to contribute to impactful projects and present your work to technical leadership Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor's SmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

Full-time Description Department: IT Services Reports to: ITS Supervisor : Edge is a provider of integrated, managed voice, data technology systems, and services for business. Position Description: Provide Tier I IT desktop support and hospitality-related third-party vendor platform support to Edge's commercial customers. Primary Responsibilities: Serve as the primary point of contact for customers requiring technical assistance. Remotely assist users with desktop, printer, and other connected device troubleshooting. Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations. Perform OS and other software and firmware updates and patch management. First-level identification and escalation of major incidents using the approved IT escalation processes. Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT. Perform network administration functions, user account permissions, and Active Directory changes. Follow up with clients to ensure issue resolution is complete and satisfactory. Other Responsibilities: Assist in creating knowledge base articles, checklists, and FAQs. Willingness to learn industry-specific and proprietary management systems. Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required. Accommodate occasional shift changes based on coverage requirements and special events. Requirements Required Skills & Experience: Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange. Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users' questions or issues. Benefits: As a full-time employee, you'll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We're committed to fostering a collaborative and supportive work environment where you're encouraged to contribute and grow with the company. Salary Description $22-25/hr

Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. JOB DUTIES: Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision. Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance. Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems. Manage and solve complex network challenges requiring intermediate skills in the following areas: Addressing, Routing, Switching Subnetting Multicast Networking: Design and deployment of multicast routing (PIM, IGMP) VLANs and inter-VLAN routing Proficiency with tools like ping, traceroute, and show commands. Understanding of Layer 2 protocols Understanding of Layer 3 protocols Ability to Identify problems in Layer 2 and Layer 3 of the OSI model. Firewalls Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption WAN Technologies Process product returns efficiently while ensuring adherence to technical verification protocols. YOU MUST HAVE: 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience. Industry Certifications: One of the following: Network+, CCNA, CCNP OR Snap One PCNA & Control4 AP Certification / Control4 Certified Technician Strong aptitude for troubleshooting across multiple product categories and technologies. Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies. Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts. Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others. Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. Experience supporting professional integrators or in the custom electronics industry. WHAT'S IN IT FOR YOU: Hybrid position - 3 days in the office and 2 days remote Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1 12 paid holidays each year 401K plan with up to 7% company match Four weeks parental leave without using vacation time Employee discounts on company products and other retail/service providers Opportunity to progress within a global business Product and leadership mentoring to ensure you are set up for success #LI-JS1

Provides technical support to end users in the areas of PC based hardware, software, mobile devices and peripherals. Key Responsibilities 1. Coordinates with external vendors for major repairs, cleaning and warranty work on PC hardware and peripherals. 2. Participates in activities to support the company's strategic planning efforts. 3. Responsible for all hardware setup and troubleshooting including the bid rooms, user workstations, laptops, and conference rooms. 4. Responsible for the safe keeping of all equipment. 5. Support position providing technical support for computer hardware, peripherals, mobile devices, hardware connectivity, desktop operating systems and software applications. Minimum Job Requirements 1. Associates Degree, A+, MS certification or 1 year on Sundt Helpdesk with cross training for the Technical Support Specialist position. 2. Proficient use of all Microsoft Office Suite programs and Microsoft operating systems. 3. There are 2 steps within this role. Step I requires 2+ years' technology experience in related field. Step II requires 4+ years' technology experience related field. Note: Job Description is subject to change at any time and may include other duties as assigned. Physical Requirements 1. May stoop, kneel, or bend, on an occasional basis 2. Must be able to comply with all safety standards and procedures 3. Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis 4. Will interact with people and technology frequently during a shift/work day 5. Will lift, push or pull objects pounds on an occasional basis 6. Will sit, stand or walk short distances for up to the entire duration of a shift/work day. 7. Will use telephone, computer system, email, and other electronic devices on a frequent basis to communicate with internal and external customers or vendors Safety Level Non-Safety Sensitive Note: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle, operating equipment, operating machinery or power tools, repairing/maintaining the operation of any vehicle/equipment, the handling/disposal/transport of hazardous materials, or the handling/treatment/disposal of potentially flammable/combustible materials.