Technical internship jobs in Indianapolis, IN

Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment. Responsibilities In this role, you will: * Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users * Resolving technical issues in a timely manner and research incidents with the utmost attention to detail * Prioritize tickets based on urgency and/or priority with the information given * Solve a wide variety of technical problems at any given time * Follow internal approval procedures * Complete auditing tasks * Physically install and configure new hardware, software, and systems * Complete hardware refresh workflows * Provide A/V support for in-office meetings and interviews * Provide instructions to end users, verbally and in writing * Create, update, review and maintain documentation * Teach technical concepts and processes when needed * Provide orientation and guidance to users on how to operate new software and computer equipment Qualifications * Experience with Microsoft Active Directory and GPO's * Familiarity with TCP/IP networking * Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team * Professional demeanor in oral and written communication * Positive, solution-oriented mindset with a proactive approach to problem-solving * Able to prioritize multiple concurrent requests * Exceptional attention to detail * Completes thorough research and exhausts all possible resources when investigating an issue * Willingness to learn and expand personal knowledge base as technology needs evolve * Receptive to constructive feedback Required: * Associate's degree in Information Technology or related field * 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices) * 5+ years of customer service experience, preferably in a related industry or office environment * 3+ years experience supporting server environments * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations Preferred: * Bachelor's degree in Information Technology or related field * Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments * Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred * Experience with a help desk ticketing system * Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs. Location This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time. Compensation The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. * Holidays - A minimum of 10 observed holidays per year * Family Building Benefits including Adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-KM1 #LI-ONSITE

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Resolves incidents and service requests in keeping with departmental quality standards and SLAs. Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable. Provides remote and on-site support of environments and applications, including trouble shooting problematic situations. Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches. Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers. Sets up new user environment, including phone, computer equipment, shared drives, email and printing. Assists in new employee orientation regarding technical issues. Deploys pre-authorized packaged applications. Completes back-up using legacy systems (tape) and escalates issues, when encountered. Monitors IS environment for systems status and events and generates appropriate actions. Updates the knowledge base and shares tips/tricks with colleagues. Proposes articles to the End User Computing team for development and posting on the Versiti intranet. Provides blood drive support Provides conferencing support Provides file recovery Provides role and access management Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree in computer field preferred or equivalent experience. required Experience 1-3 years experience in customer service environment preferred Knowledge, Skills and Abilities Familiarity with individual or end-user computing environment. Ability to coordinate user requests, through to resolution. Ability to adhere to Versiti IS standards and work in a regulated environment. Excellent oral and written communication skills. Excellent interpersonal skills. Demonstrated organizational skills. Ability to work with minimal supervision. Familiarity with standard business desktop applications. Tools and Technology Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required Network printers and multi-function devices. required Service Desk ticketing systems. required All Microsoft office products including Office 365 and Sharepoint. required All Adobe products. required VMWare. required Not ready to apply? Connect with us for general consideration.

Job Description Externship/Internship/Practicum for current Veterinary Technician/Assistant students! Indianapolis, IN Technician/Assist During your externship, internship, or practicum, students will be eligible to extern at one of our ten Indiana practices, with a focus on either general practice, emergency, or low-cost community care. Students will improve technical and diagnostic skills including phlebotomy, catheter placement, intubation, surgical preparation, radiology placement and wound management, while working alongside veterinarians and highly skilled technical staff. Additionally, our externs receive insight into client communication, triage and diagnostic interpretation, and diagnostic decision making. Externs will also be able to attend monthly educational workshops taught by Crystal Schaeffer, Director of Technician Development, or another member of our development team. We are committed to our staff's continued education and growth, and these workshops are currently only available to staff and externs of Noah's Animal Hospitals. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. Noah's Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People Finding and Keeping the Right People

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: VDI Support Specialist Location: Indianapolis, IN We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate will have experience in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance and adherence to security and standardization protocols. Responsibilities Design, Development, and Support: Assist in the design, development, and support of the virtual environment, ensuring robust and secure operations. Virtual Environment Administration: Administer and maintain multiple virtual images within the Citrix Virtual Apps and Desktops solution, managing updates, optimizations, and security patches. Collaboration: Work closely with the IT Support and Applications Teams to identify new application installs, updates, and necessary optimizations. Image Updates and Optimizations: Independently identify, propose, and implement updates to virtual images to resolve issues, enhance security, ensure standardization, and improve features and performance. Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments, ensuring minimal disruption to operations. Change Management: Plan, document, publish, and track all changes and updates to virtual images, ensuring clear communication across relevant teams. Tier 2 Support: Provide Tier 2 level support for issues related to the virtual environment, troubleshooting and resolving problems efficiently. Training and Documentation: Develop and deliver training sessions and documentation for the IT Support team, enhancing their ability to manage and troubleshoot virtual environment issues. Standards and Best Practices: Adhere to existing standards and best practices, continuously seeking opportunities to improve and optimize processes. Continuous Improvement: Actively seek and implement new ideas and methods to improve the efficiency, security, and performance of the virtual environment. Qualifications Bachelor's degree in Information Technology, or a related field, or equivalent work experience. Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support. Strong knowledge of VDI technologies, virtual image management, and associated best practices. Experience with virtualization technologies such as VMware, Hyper-V, or other virtual environments is a plus. Excellent troubleshooting skills with a proactive approach to problem-solving. Ability to work independently and manage multiple projects simultaneously. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE , the world's leading state-of-the-art testing facility. RESPONSIBILITIES: Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment. Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution. Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades. Monitor and test system performance, preparing and delivering performance statistics and reports as needed. . Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively. Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives. Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule QUALIFICATIONS: Required: Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field. 1-3 years of experience in IT support or related roles. Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. . Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users. Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. Superior customer service skills, demonstrating professionalism, patience, and responsiveness. Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities. Demonstrated technical knowledge supported by relevant certifications (or ability to obtain). Preferred Qualifications: Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals. Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting. Prior experience working in a manufacturing environment and understanding of production concepts and principles. Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials. BENEFITS: Team Member Ownership/ESOP Healthcare, vision, dental options Long and short-term Disability insurance Ten (10) paid holidays. Two (2) IMMI Serves volunteer days per year. Onsite Wellness Clinic Generous Paid Time Off 401k Tuition Assistance

Carter Express/Carter Logistics Job Description: IT Support Specialist II Department: IT Job Status: Full-Time Reports to: Director of Global IT Support Services POSITION SUMMARY The IT Support Specialist II is the second level of contact for providing technical assistance, maintaining computer equipment, support issues with hardware and software and network troubleshooting. Also, to aid in tracking and organizing equipment and accessories in inventory. This position is responsible for answering queries and addressing system and user issues in timely and professional manner and be part of an on-call rotation. ESSENTIAL DUTIES and RESPONSIBILITIES: Troubleshoot problems with software, hardware, user profiles, networking, phones, printers and working with external support Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise Ability to deploy, configure, and support operating systems on desktops, laptops, and tablets Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks and time Experience with Windows 10 Pro in an enterprise environment Microsoft Office 365 account provisioning, de-provisioning, and maintenance Act as an escalation point for advanced help requests to Tier 3 EDUCATION: High School Diploma or GED required. 2+ years working with some of the technologies EXPERIENCE: Must have strong written (documentation) and verbal communication abilities as well as excellent troubleshooting skills SUPERVISORY RESPONSIBILITIES: None OTHER REQUIREMENTS: Solid work history and willingness to successfully function in a team environment. This position will be a part of an on-call rotation WORK ENVIRONMENT: This position is on-site. At Carter Express, INC/Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC/Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 1st Shift | Monday - Friday | 8AM - 5PM | Weekend On Call Rotation

V2X in Indianapolis, IN, has Software Engineering Intern opportunities for current engineering college students. As a Software Engineering Intern, you will work within a team of talented and experienced engineers and be exposed to Software Engineering by performing many core activities to include design, development or test at the software and system. The software intern will apply technical standards, principles, theories, concepts, and techniques to solve customer needs by providing customized engineering services and products for unique customer missions. Responsibilities may Include: Gaining an understanding of typical software and embedded systems documentation, contributing to the preparation of engineering artifacts Supporting development activities across a range of environments (e.g., Linux, Windows, bare-metal platforms) Assisting in firmware, driver, or interface development for embedded systems using languages such as VHDL, Verilog, C, C++, or Python Participating as a member of a multi-discipline team that may span software, hardware, systems, and test engineering Contributing to the completion of project/program milestones under the general guidance of your supervisor and technical leads Learning and following established Engineering processes and procedures, including coding standards, configuration management, and verification workflows Security Clearance & Other Requirements: This position requires the ability to access systems that contain information restricted to US Citizens based on certain Federal Government contractual requirements. Required Skills: Strong interpersonal skills with a positive attitude and demonstrated leadership potential Customer-oriented mindset and ability to collaborate effectively in cross-functional teams Excellent written and verbal communication skills Completion of coursework in Software, Computer, Electrical Engineering, or a related technical discipline Basic proficiency in one or more programming languages (e.g., C++, C, Java, Python) Desired Skills: Familiarity with MS Office and presentation tools Prior engineering project or internship experience, particularly in software design and development, embedded systems, hardware/software integration, or FPGA design and development Ability to work in a team environment A cumulative GPA of 3.0+ is strongly desired (Please upload an unofficial transcript when applying) Education Requirements: Must be enrolled in an accredited college or university pursuing a degree in Engineering (e.g., Computer Science, Computer Engineering, Electrical Engineering, Aeronautical Engineering, or a closely related STEM field) Must have achieved Sophomore, Junior, Senior, or Post-graduate standing by Spring 2025. Final intern level will be determined based on degree progress and qualifications A cumulative GPA of 3.0 or higher is strongly preferred Submission of an unofficial transcript along with your resume is required

Company Cox Automotive - USA Job Family Group Information Technology Job Profile Endpoint Support Technician II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Endpoint Support Technician provides support to users of desktop computers, laptop computers, tablets, mobile communication devices, printers, and office equipment. Support may be on location or remote. Activities include provisioning, installation / set up, troubleshooting, providing basic training, technical guidance, and client support on usage of all equipment. Responds to requests for meeting room support including audio / visual equipment, remote access ability, and telephony. Responds to calls regarding system outages, troubleshooting, and resolving users' issues who are on location or working remotely. Strives to meet or exceed Service Level Agreements (SLAs). Key Responsibilities Hardware/Software Support * Performs support, troubleshooting, and resolves hardware and software issues for desktops, laptops, tablets, mobile phones, peripheral devices, and audio-visual equipment. * Performs research and develops solutions for hardware and software issues. * Provides basic user training on company-provided IT equipment. * Carries out hardware asset life-cycle management, including maintaining records of physical assets. * Provides recommendations to leadership on individual device upgrades or break-fix replacements. * Performs preventative maintenance on all electronic devices and peripheral equipment. Incident Management * Responds to service requests regarding end-user computing devices as they arrive in the designated queue. * Recommends solutions, resolves problems associated with incidents, and updates notes, as necessary. * Updates tickets and provides team members with regular progress updates. * Thoughtfully escalates issues to the appropriate teams. * Understands and adheres to established SLAs. Customer Service * Exhibits excellent verbal and written communication skills. * Ability to work effectively in a team environment. * Easily adjusts to changing priorities or projects. * Maintains a calm, professional tone when consulting with team members. * Delivers an awesome team member experience. Minimum Requirements: * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field * Working experience supporting end-user computing devices * Working experience troubleshooting Windows 11 and Mac operating systems * Working experience troubleshooting mobile operating systems (iOS and Android) * Working experience working with a ticket management/service desk system * Working experience in an ITIL-based environment * Working experience as a participant in a change management process * Strong Microsoft Office support experience * Must exhibit excellent customer service skills * Technical certifications such as CompTIA A+, Microsoft Certification (MCP, MCDST, or other) * Apple Certified Support Professional (ACSP) * Working experience in audio-visual collaboration technologies * Working experience with Service Now Preferred Experience: * Working experience with Active Directory * Working experience with Microsoft Endpoint Manager * Working experience with Exchange Admin Center * Working experience with home wireless to corporate network technologies Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Practice Whatever your furry friend needs, we can help. We're a full-service, AAHA-accredited veterinary clinic with advanced technology and modern veterinary therapies. We offer top-of-the-line animal services for pets in Crawfordsville, Lafayette, Frankfort, Veedersburg, and surrounding cities. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

Are you currently enrolled in a postsecondary education program (an education or training program after completing a diploma or GED)? Are you eager to make a meaningful impact in communities across the nation and gain practical experience at the same time? Join Strada Education Foundation's summer internship program and be part of a national philanthropic organization focused on better connecting education after high school to meaningful employment and economic opportunity in the U.S. Information Technology Intern: This internship offers a unique opportunity to gain high-impact experience and exposure across key areas that advance Strada's mission and operations. The Information Technology Intern will contribute to the team's goals by supporting efforts in helpdesk support, cybersecurity, cloud engineering, relationship management, and project and communications work. About StradaStrada Education Foundation is a national nonprofit social impact organization that supports programs, policies, and organizations that strengthen connections between education and employment in the U.S., with a special focus on helping those who have faced the greatest challenges securing economic opportunity through postsecondary education or training (PSET). Our strategic plan focuses on five focus areas: clear outcomes, quality coaching, affordable PSET, work-based learning, and employer alignment. Strada works with partners in education and training, nonprofit organizations, industry, startups, and public policy. We leverage strategic philanthropy, investments, research, communications, advocacy, and collaborating organizations as tools to help advance equitable pathways to opportunity. Strada aspires to be a nonprofit partner of choice working with education and training providers and leaders, policymakers, and peer organizations. Strada offers a dynamic, collaborative, and inspiring professional environment that provides learning and professional development opportunities, both within the organization and with external partners. Internship Overview:Duration: May 19, 2026 - August 14, 2026Hours: Minimum of 30 hours per week (seasonal employee) Pay: $22.75/hour undergrad; $25/hour grad Location: (Hybrid) Indianapolis, IN (in-office on Tuesdays + department-specific day and other days as needed for special events) Travel: Up to 15% for Professional Development The Strada summer internship program offers a paid, 13-week, hands-on learning experience for students who are at least one year post-high school. This opportunity is ideal for those seeking to gain experience in social impact while engaging in meaningful functional work. As part of this cohort-based program, interns will gain exposure to nonprofit operations, engage with leadership, and build a network that spans both nonprofit and for-profit sectors. Interns will work on impactful projects, participate in skill-building activities, and attend professional development events such as speaker series and informational interviews. The internship program will run from May 19, 2026, to August 14, 2026, and interns must be based in Central Indiana and available for the entire duration of the internship. Interns will work out of the office at least two days per week (Tuesdays and one other department-specific day). There will be times when additional days may be required for professional development workshops and special guests. There may also be an opportunity to travel to conferences and workshops throughout the program.What You'll Gain: Exposure to Nonprofit, Postsecondary Education, and Workforce Development Sectors: Participate in leadership speaker series, lunch-and-learns, and industry interviews. High-Impact Work Experiences: Gain functional skills through rotational work and real-world projects with colleagues across diverse teams. Coaching, Mentorship, and Professional Networking: Receive quality mentorship and coaching from supervisors and executives. Build your professional network through community events and leadership exposure. Qualifications: At least one year out of high school and currently enrolled in or accepted into a postsecondary education or training program (college, apprenticeship, boot camp, etc.). Demonstrated ability to learn quickly and contribute in a collaborative environment. Strong communication skills, both written and verbal. Excellent attention to detail, time management, and problem-solving abilities. Proficiency with Google Workspace; familiarity with Zoom, Slack, and Microsoft Office is a plus. Self-motivated and able to work independently while being open to feedback. Passionate about promoting equitable opportunities in education and employment. Positive attitude with a strong willingness to collaborate, contribute, and enhance the experience of the entire internship cohort. To apply for the Strada Education Foundation Summer Internship Program, please: Attach Your Resume Submit a Cover Letter detailing your interest in the internship. Submit a Loom video (instructions attached) Next Steps: Your Application SubmissionWe believe in a hands-on approach, and your application process starts with getting to know the team and the task at hand! Watch the Introduction: Get a personal introduction and overview of the role's vision from the Hiring Manager in this short video: Introduction Video Review the Instructions: Follow the step-by-step guidance provided via Loom to complete the required application task: Link to Loom Instructions We are excited to review your materials and potentially welcome you to the team!

The Science Programs Intern will assist Science Programs Team members with various duties related to the development and implementation of science programming. The Science Programs Intern will have the opportunity to present science programs to museum audiences such as visiting families and school groups. Much of their work will be centered in the museum's STEMLab gallery, a classroom space specifically designed for hands-on science presentations. The Children's Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. We cannot transform the lives of children and families unless we embrace all families. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences. ESSENTIAL RESPONSIBILITIES: Developing science programming to be utilized by lab spaces, camps, or special school events. Assisting with researching and writing science programming, procedures, and evaluation materials. Facilitating inquiry-based science programming that has been developed by curriculum specialists. Interacting with visitors in the STEMLab, Discovery Lab, and other museum science spaces, helping them understand the concepts and content. Preparing lab space for visitors by maintaining a safe and inviting atmosphere. REQUIREMENTS: at least Jr. standing in an accredited School or University, preferred but not required. Preferred Majors: Sciences, Museum Studies, Elementary Education, Child Development, or other applicable majors. Having experience working with children is preferred but not required. Have good writing and communication skills. Willingness to develop public-speaking skills. basic software experience (Word processing, e-mail) Comfortable working independently. Able to work well in teams. ADA REQUIREMENTS: Must be able to observe gallery space, view activities, exhibit components, and use computers. Must be able to communicate face-to-face and through telephone conversations with staff, youth, and the public. Must be able to project voice when presenting. Must have dexterity for keyboarding, manipulating activities, general office work, and program facilitation. Must be able to sit and monitor an area for extended periods: reach for and manipulate objects. Requires the ability to lift 20 pounds. Must be able to tolerate dust in the environment.

We have an exciting opportunity for an IT Support Center Intern to join the team! The IT Support Center Intern will assist the team in providing technical support to end users, gaining hands-on experience in troubleshooting, documentation, and customer service. This summer internship offers an opportunity to apply classroom knowledge in a real-world IT environment while learning new skills and technologies. The position offers an onsite schedule, with responsibilities performed at our office in Indianapolis, Indiana. Responsibilities Under the general supervision of the IT Manager of Business Relationships, an intern will gain exposure to the following: Assist Support Technicians with triaging and resolving basic support requests. Document common issues and solutions for the knowledge base. Shadow Support Tech during hardware/software installations. Participate in team meetings and contribute to process improvement ideas. Support inventory management and equipment setup for new hires. Perform other duties as assigned. Qualifications Pursuing a bachelor's degree. Completed at least one year of coursework in IT-related subjects. Basic understanding of computer hardware components (e.g., RAM, hard drives, peripherals). Familiarity with Microsoft Windows operating systems (Windows 10/11). Exposure to Microsoft 365 applications (Outlook, Word, Excel, Teams). Basic troubleshooting skills (e.g., password resets, printer issues, software installation). Awareness of cybersecurity fundamentals (e.g., phishing, password hygiene). Strong verbal and written communication skills. Customer service orientation and willingness to assist users with patience and professionalism. Ability to follow instructions and standard operating procedures. Eagerness to learn and adapt to new technologies and workflows. Team collaboration and willingness to ask questions. Preferred Qualifications Experience with ticketing systems (e.g., ServiceNow, Jira). Exposure to remote support tools (e.g., TeamViewer, Remote Desktop, SCCM). Basic knowledge of networking concepts (IP addresses, Wi-Fi troubleshooting). Familiarity with mobile device setup and support. Valid Indiana Driver's License. Job Posting Deadline: January 5, 2026 Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Who are we, and what do we do? At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. Corteva AgriscienceTM is seeking students for full-time internships within our research and development organization in Indianapolis, IN or Johnston, Iowa. We offer students the opportunity to work closely with a senior scientist in an industrial setting, and the students will have extensive opportunities to network across the company. It is desirable that students have past practical experience in a research environment generating data and have relevant computer skills. Students are encouraged to be creative and take initiative, where appropriate, while working with their supervisor. Students are expected to always operate in a safe and efficient manner. Essential to this internship are interpersonal, organizational, communication, teamwork, and time management skills. What You'll Do: Participate in all phases of research including planning, preparation, calibration, application, evaluation, and analysis with supervisor. Work in a safe manner and embody Corteva's safety culture. Demonstrate independent and creative thinking by making novel observations, interpreting data, and drawing sound scientific conclusions. Present project reviews throughout the summer and a final poster before colleagues and peers. What Skills You Need: Internships are available to students that are currently pursuing a Bachelors, Masters, or Doctorate degree in a relevant discipline. Students must have completed at least two years of undergraduate work before the start of the internship. GPA of 3.0 or better Must be able to relocate to Indianapolis, IN or Johnston, Iowa for the duration of the internship. Must be able to work full-time (40 hours per week) for a 6 month period Questions for all Disciplines: What level of degree are you pursuing and in what discipline? When do you expect to graduate? Do you have any agricultural related experience? If so, what is it? Do you have any research experience? If so, in what disciplines? Please list scientific/technical organization memberships and leadership positions, if any. Please list scientific or academic awards, if any. Discipline Specifics: Computer Science / Data Science Students will work on one of many computer science-based projects including automation, software engineering, information science, machine learning, database building and visualization, statistics, geospatial analysis, and/or mathematical modeling. Students will engage with business users to gather requirements and use cases. Explore and implement AI capabilities within internal tools. Students will automate and improve admin processes (e.g., data quality checks, process automation). Students will pilot machine learning use cases to improve efficiency. Students will work on data-related projects (e.g., chatbot improvements, dashboard building and enhancements). Students may work with geographic information systems (GIS) to develop new data products and conduct assessments Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws. Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Experience Real-World Consulting in a Collaborative Environment E-gineering's Internship Program is designed to provide interns with hands-on consulting experience in a professional setting, focused on delivering meaningful results for clients. We follow the Scrum Agile framework to guide our work; while previous Scrum experience is not required, we seek candidates who are enthusiastic about collaborative teamwork and value process-driven environments that foster feedback and continuous growth. During the internship, you'll have the chance to develop and apply a variety of skills. Although our leadership Team strives to align your responsibilities with your primary area of expertise, you may be asked to step into different roles to meet client needs-an invaluable opportunity for those still acquiring experience in the field. Our clients include both non-profit and for-profit organizations. Project Examples Website rebranding initiatives Software analysis, evaluation, and recommendation for procurement Leveraging large language models to automate developer tasks, document identification, and data extraction Web development and architectural improvements Integrating third-party donation platforms with WordPress sites Developing custom software for data collection from physical sensors Proof-of-concept for Docker deployment architectures Enhancing unit, integration, automated, and performance testing Business intelligence reporting using tools such as Power BI or Tableau Intern Responsibilities Gain foundational knowledge of the Scrum Agile framework Participate in daily stand-ups, sprint planning sessions, demos, and retrospectives Estimate user stories and actively contribute to planning discussions Apply critical thinking and clearly communicate assumptions to help the Team assess project effort Track tasks and issues using platforms like Atlassian Jira, Azure DevOps, or GitHub As a developer, learn programming fundamentals, source control, developer workflows, submitting pull requests, code reviews, and working with frameworks, libraries, and database technologies (SQL/NoSQL) Additional Internship Activities Participate in a book club Get involved in service projects Attend social events such as an Indianapolis Indians baseball game Participate in one-on-one lunches with E-gineering consultants Qualifications Must be available to work on-site at least 35 hours a week (Monday-Friday) during the summer internship Currently pursuing a degree in Computer Science, Computer Engineering, a related field, or have relevant work experience Have completed a minimum of two semesters toward an undergraduate or higher degree by summer 2026 Demonstrate a servant leadership mentality and a collaborative, team-oriented approach Possess strong analytical and problem-solving skills Show intellectual curiosity and enthusiasm for solving complex problems using technology

Join Cook Medical's team of AI Engineers in IT to discover how artificial intelligence can accelerate our Information Technology business strategy. Our team is actively learning, evaluating, and building AI prototypes in collaboration with various functions within the organization. As an AI Engineer in IT intern, you will work with our Information Technology team to enhance Cook's AI capabilities and promote adoption. Areas of focus will include solution engineering, testing, process governance and/or cybersecurity. This position is a 12-week paid internship located in Bloomington, Spencer, or Ellettsville Indiana. It is offered for a period extending from mid-May through mid-August (exact dates depend on school calendars.) This position includes 401(k) options, an assigned mentor, capstone presentation, and intern events. If working onsite, you will also have access to a fitness center, an onsite cafeteria option, and a one-time housing stipend. All internships provide hands-on experience with meaningful projects in the Medical Device Manufacturing Industry. Responsibilities The primary objective of the AI Engineer Intern in IT is to gain practical experience, contribute AI projects, learn and apply AI skills, support research and innovation, enhance AI knowledge, collaborate effectively, contribute to responsible AI practices, build a professional network, create documentation and work toward personal development. Specific Job Functions * Assist in AI research and development projects, working closely with our AI Engineers in IT team. * Work collaboratively with computer engineers and creative professionals to explore, educate, consider, and recommend ways that we could use artificial intelligence to accelerate our business strategy, improve business processes, and unlock new data science capabilities. * Lead and participate in rapid prototyping sessions to develop proof-of-concepts that could actually be used by the company. * Document your approach and share your work with the organization. * Conduct data collection, preparation, and cleaning for AI model training. * Collaborate in the development and implementation of AI algorithms and models. * Assist in the testing, evaluation, and validation of AI solutions. * Participate in team discussions, brainstorming sessions, and knowledge sharing. * Further develop our "AI playground" to encourage AI experimentation throughout the company. * Explore and implement AI solutions such as automating routine tasks, natural language processing (NLP) model for text analysis, computer vision projects, image recognition and object detection, utilization of LLM models to create customer chatbots etc. * Participate in user experiments and pilot projects. Qualifications Required Skills: * Strong programming skills in languages such as Python, TensorFlow, PyTorch, or similar. * Basic understanding of machine learning algorithms, neural networks, and deep learning concepts. * Familiarity with data preprocessing, feature engineering, and data analysis. * Motivated self-starter, excellent problem-solving skills and the ability to work independently as well as in a team. * Eagerness to learn, adapt, and take on new challenges in the AI field. * Strong communication skills and the ability to convey complex technical concepts. * All candidates should have an interest in a career in the Life Sciences field, a willingness to take initiative, and an ability to work well with others • Candidates should be students entering their Junior or Senior year the following fall semester or entering graduate school; candidates who graduate the spring semester before this internship are also eligible • A minimum GPA of 3.0 is preferred • All candidates must provide proof of enrollment (including pre-registration certification for the following fall) for consideration • Multiple disciplines will be considered (e.g., Marketing, Life Sciences, General Business, and Management)

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization. Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines - which are all directly injected into patients worldwide. As such, there is a strong emphasis on quality and continuous improvement at Simtra. We hold ourselves to the highest quality and regulatory standards. While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging. Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide. Why join Team Simtra? Because we: Make it HAPPEN - We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers. Make it TOGETHER - We work as one, respecting each voice and tapping into our unique strengths across teams-so we can solve problems in new ways. Make it RIGHT - We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members. Make it COUNT - We take pride in our day-to-day work, knowing the impact we make - taking on challenges big and small to improve patient health. The Role: Simtra is seeking highly motivated undergraduate or graduate students for our Summer Internship Program. We look for diverse students with inquisitive minds and the desire to challenge themselves. Our interns work closely with industry professionals and learn quickly how to problem solve on real-world projects that contribute to clinical research and manufacturing processes. In addition to on-the-job experience, we offer learning sessions with top leadership, site visits to local projects and social events. The Opportunity: The Information Technology (IT) team focuses on the IT infrastructure, data management, and cybersecurity. They offer IT support by troubleshooting hardware, software, and network issues, support cybersecurity initiatives, works on data management, and maintains and enhances the IT infrastructure - including cloud services and enterprise systems. Responsibilities/Projects: The intern will work on the following projects: - Telephony Review - Assist in reviewing and documenting telephony systems and configurations to support technology optimization and operational efficiency. - Wireless Upgrade - Support Wi-Fi upgrade efforts through documentation, testing, and deployment assistance. - Reliability and Redundancy - Assist with efforts to improve system redundancy and reliability through infrastructure review and documentation. - Assist and support activities as they relate to Simtra Operational Transition - Provide Level 1 and 2 user and production support, addressing hardware and software issues. Offer assistance with additional projects and tasks as they arise, contributing to a wide range of learning opportunities within the Technology department Required Qualifications: Pursuing a BS or MS degree in Information Technology, Computer Science, Cybersecurity, or a related field Knowledge of networking, databases, and programming languages (Python, Java, SQL) Knowledge of troubleshooting IT issues and working with technical and non-technical internal and external customers Strong problem-solving and analytical skills Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint), cloud platforms, and IT support tools Ability to manage multiple tasks and meet deadlines in a fast-paced environment Highly motivated, self-driven individual with passion working within pharmaceutical industry Onsite Campus Amenities Workout Facility Cafeteria Credit Union Disclaimer This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job. It may not be inclusive of all the duties and responsibilities of the job. Simtra reserves the right to make modifications based on business requirements. Equal Employment Opportunity Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Data Privacy To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy: **********************************

Join Cook Medical's team of AI Engineers in IT to discover how artificial intelligence can accelerate our Information Technology business strategy. Our team is actively learning, evaluating, and building AI prototypes in collaboration with various functions within the organization. As an AI Engineer in IT intern, you will work with our Information Technology team to enhance Cook's AI capabilities and promote adoption. Areas of focus will include solution engineering, testing, process governance and/or cybersecurity. This position is a 12-week paid internship located in Bloomington, Spencer, or Ellettsville Indiana. It is offered for a period extending from mid-May through mid-August (exact dates depend on school calendars.) This position includes 401(k) options, an assigned mentor, capstone presentation, and intern events. If working onsite, you will also have access to a fitness center, an onsite cafeteria option, and a one-time housing stipend. All internships provide hands-on experience with meaningful projects in the Medical Device Manufacturing Industry. Responsibilities The primary objective of the AI Engineer Intern in IT is to gain practical experience, contribute AI projects, learn and apply AI skills, support research and innovation, enhance AI knowledge, collaborate effectively, contribute to responsible AI practices, build a professional network, create documentation and work toward personal development. Specific Job Functions Assist in AI research and development projects, working closely with our AI Engineers in IT team. Work collaboratively with computer engineers and creative professionals to explore, educate, consider, and recommend ways that we could use artificial intelligence to accelerate our business strategy, improve business processes, and unlock new data science capabilities. Lead and participate in rapid prototyping sessions to develop proof-of-concepts that could actually be used by the company. Document your approach and share your work with the organization. Conduct data collection, preparation, and cleaning for AI model training. Collaborate in the development and implementation of AI algorithms and models. Assist in the testing, evaluation, and validation of AI solutions. Participate in team discussions, brainstorming sessions, and knowledge sharing. Further develop our “AI playground” to encourage AI experimentation throughout the company. Explore and implement AI solutions such as automating routine tasks, natural language processing (NLP) model for text analysis, computer vision projects, image recognition and object detection, utilization of LLM models to create customer chatbots etc. Participate in user experiments and pilot projects. Qualifications Required Skills: Strong programming skills in languages such as Python, TensorFlow, PyTorch, or similar. Basic understanding of machine learning algorithms, neural networks, and deep learning concepts. Familiarity with data preprocessing, feature engineering, and data analysis. Motivated self-starter, excellent problem-solving skills and the ability to work independently as well as in a team. Eagerness to learn, adapt, and take on new challenges in the AI field. Strong communication skills and the ability to convey complex technical concepts. • All candidates should have an interest in a career in the Life Sciences field, a willingness to take initiative, and an ability to work well with others • Candidates should be students entering their Junior or Senior year the following fall semester or entering graduate school; candidates who graduate the spring semester before this internship are also eligible • A minimum GPA of 3.0 is preferred • All candidates must provide proof of enrollment (including pre-registration certification for the following fall) for consideration • Multiple disciplines will be considered (e.g., Marketing, Life Sciences, General Business, and Management)

Externship/Internship/Practicum for current Veterinary Technician/Assistant students! Indianapolis, IN Technician/Assist During your externship, internship, or practicum, students will be eligible to extern at one of our ten Indiana practices, with a focus on either general practice, emergency, or low-cost community care. Students will improve technical and diagnostic skills including phlebotomy, catheter placement, intubation, surgical preparation, radiology placement and wound management, while working alongside veterinarians and highly skilled technical staff. Additionally, our externs receive insight into client communication, triage and diagnostic interpretation, and diagnostic decision making. Externs will also be able to attend monthly educational workshops taught by Crystal Schaeffer, Director of Technician Development, or another member of our development team. We are committed to our staff's continued education and growth, and these workshops are currently only available to staff and externs of Noah's Animal Hospitals. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. Noah's Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People Finding and Keeping the Right People

IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE, the world's leading state-of-the-art testing facility. LOCATION: Onsite Westfield, IN HOURS: 6:00 AM - 3:00 PM RESPONSIBILITIES: * Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment. * Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution. * Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades. * Monitor and test system performance, preparing and delivering performance statistics and reports as needed. . * Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively. * Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives. * Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule QUALIFICATIONS: Required: * Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field. * 1-3 years of experience in IT support or related roles. * Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. . * Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users. * Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. * Superior customer service skills, demonstrating professionalism, patience, and responsiveness. * Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities. * Demonstrated technical knowledge supported by relevant certifications (or ability to obtain). Preferred Qualifications: * Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals. * Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting. * Prior experience working in a manufacturing environment and understanding of production concepts and principles. * Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials. BENEFITS: * Team Member Ownership/ESOP * Healthcare, vision, dental options * Long and short-term Disability insurance * Ten (10) paid holidays. * Two (2) IMMI Serves volunteer days per year. * Onsite Wellness Clinic * Generous Paid Time Off * 401k * Tuition Assistance