IT Support Specialist - I
Technical internship job in Paramus, NJ
Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce.
Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools.
Responsibilities and Duties
Building, configuring, and troubleshooting workstations for new users
Installing operating systems and software applications
Creating users and general administration in Microsoft O365
Maintaining asset inventory for all hardware
Utilize a ticketing system to track and maintain workflow
Troubleshooting network connectivity
Qualifications and Skills
Required:
2 years of experience working on an enterprise Helpdesk or for an MSP
Experience installing operating systems and software
Experience building PCs
Experience with Enterprise Anti-virus systems
Familiarity with networking, switching and routing
Moderate to advanced MS Excel knowledge
Must have excellent written and verbal communication skills
Any experience with RMM and ticketing systems is highly desired
Must be a self-starter
May be required to work off-hours, weekends as needed, or potentially on a 2nd shift
What you'll get in return:
Competitive base salary
Medical, dental, and vision insurance for employees
401K Program to help you invest into your future
Flexible vacation time to promote a healthy work-life balance
Hybrid position - required 3 days in office. No exceptions.
22.00 - 26.00 per hour
Information Technology Intern
Technical internship job in Edison, NJ
Information Technology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within Information Technology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
Information Technology Help Desk
Technical internship job in East Hanover, NJ
We are seeking a skilled and experienced Level 2-3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure.
Key Responsibilities:
Provide technical support for end users (Windows/mac OS), including desktops, laptops, mobile devices, and peripherals.
Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD, etc.).
Perform server administration tasks including user and group management, patching, backups, and troubleshooting (Windows Server environment).
Support and troubleshoot basic network infrastructure issues (DNS, DHCP, firewalls, VPNs, switches, routers).
Maintain documentation of systems, processes, and procedures.
Work with external vendors or escalate issues when needed.
Assist in IT project implementation and rollouts.
Ensure compliance with security policies and industry best practices.
Requirements:
Technical Skills:
3+ years of hands-on IT support experience (Level 2 or higher).
Strong proficiency with Microsoft 365 administration.
Experience with Windows Server (2016/2019/2022) administration.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls).
Familiarity with virtualization technologies (VMware or Hyper-V) is a plus.
Experience with ticketing systems and remote support tools.
Soft Skills:
Strong problem-solving and troubleshooting ability.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Organized with strong attention to detail.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft 365 Certified, MCSA, or CCNA
Information Technology Support Engineer
Technical internship job in Jersey City, NJ
Tasks and Responsibilities:
Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals)
Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID
Perform basic network troubleshooting, ie Wi-Fi and printer issues
Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance
Support onboarding and offboarding processes (devices, accounts, access rights)
Maintain and update user and administrative documentation
Support IT asset management (hardware lifecycle, procurement, inventory)
Identify and document recurring issues; suggest and implement process improvements
Coordinate with external suppliers and third-party vendors when necessary
Ensure smooth IT operations and support for local office infrastructure
Requirements:
4+ years of hands-on IT support experience in a corporate environment
Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online
Solid understanding of Windows operating systems, mobile device management, and IT peripherals
Experience with Azure AD / Entra ID management
Familiarity with ticketing systems (preferably ServiceNow) and IT asset management
Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN)
ITIL knowledge or certification is a plus
Any Microsoft certifications are a strong advantage
Excellent organizational and problem-solving skills with attention to detail
Strong communication skills and the ability to assist users at all technical levels
Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team
Temporary IT Helpdesk
Technical internship job in New Jersey
User IT Support -On-site or remote support for IT-related hardware and software issues. -Technical support for business applications such as MS Teams, MS Office, Trellix (security solution), and internal systems such as GSI and PiLOS. -Setting up, configuring, and maintaining user devices, including laptops, printers, and
mobile devices.
-Installing, configuring, modifying, and performing minor repairs on hardware and software
as needed (Format, Zebra printers, PCs, scanners, handheld terminals).
-Managing VPN access for remote users, supporting password resets, installation or
reinstallation, and ensuring smooth connectivity to the internal network.
-Diagnosing and resolving issues related to hardware, software, operating systems, and local
network connectivity to maintain business continuity.
-Providing warehouse operations support via phone or live chat in case of technical issues.
-Supporting users during the onboarding/offboarding process to ensure a smooth transition of
system access and IT equipment such as laptops (equipment support and verification of
equipment return to HR).
IT Asset Management
-Maintaining up-to-date inventory and documentation of IT assets and configurations.
-Managing the inventory and tracking of IT assets, including laptops, desktops, and other IT
equipment in offices and warehouses.
-Reviewing new requests for all IT assets or accessories.
-Obtaining quotes to determine the best purchase option after comparing prices and
specifications.
-Verifying all items upon arrival and ensuring delivery to the correct location.
-Handling the procurement process for IT equipment, including laptops, network equipment,
and peripherals needed for office and warehouse environments.
-Ensuring proper allocation and maintenance of equipment and maintaining records of asset
lifecycle (deployment, upgrade, repair, disposal).
-Collaborating with vendors to ensure timely delivery and installation of purchased
equipment.
-IT Documentation and Reporting
-Maintaining up-to-date documentation of IT assets, licenses, procedures, and configurations.
-Creating user guides or quick reference materials for common tools or procedures.
-Generating regular reports on weekly Helpdesk activities.
IT Support Specialist
Technical internship job in Red Bank, NJ
Full-time Description
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Salary Description Range: $55,000 - $70,000 annually
Computer Support Intern
Technical internship job in Princeton, NJ
This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You'll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users
Essential Job Duties
* Technical Support: Provide front-line support for desktop systems (Mac/PC), mobile devices, networked printers, wireless connectivity, VPN clients,email, and productivity software.
* Equipment Management: Assist with tracking IT equipment and accurately logging support requests to maintain up-to-date records
* Physical Setup: Move and set up desktop computer equipment between offices as needed, using a cart or manual lifting.
* Project Participation: Collaborate on IT projects and initiatives as opportunities arise
* Documentation: Help create and update online support resources and documentation for end users.
* Additional Tasks: Take on other duties as assigned to support the IT team's mission.
Minimum Qualifications
* Prior experience troubleshooting either Windows or Mac OS desktop systems.
* Current undergraduate student (freshman, sophomore, or junior) enrolled at an accredited institution
* Strong communication skills-both verbal and written.
* Problem-solving mindset and eagerness to learn new technologies.
* Reliable and organized, with the ability to manage multiple tasks and requests.
Preferred Qualifications
* Available to work at least 8 hours per week during the academic year, within standard business hours (8 AM-5 PM, weekdays).
* Able to start within one month of offer.
Why Join Us?
* Hands-on experience with a broad range of IT systems and software.
* Mentorship from experienced IT professionals.
* Flexible scheduling to accommodate your academic commitments.
* Opportunity for growth-internship may extend into the summer.
Working Conditions
* Ability to lift 40 pounds.
* Must be able to remain in a stationary position for prolonged periods of time.
The Institute for Advanced Study retains the right to change or assign other duties to this position at any time.
To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
The hourly pay rate for this position is $20.
The Institute for Advanced Study is an Equal Opportunity Employer.
For consideration, please apply with a cover letter and resume using this link:*********************************************************************************************************************
Customer Technical Support Specialist
Technical internship job in Edison, NJ
About Eos Energy Enterprises
Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com.
Overview:
The operations and monitoring specialist will play a crucial role in supporting, operating, and monitoring our energy storage systems, ensuring their optimal performance and reliability. Utilizing monitoring tools, energy management tools, battery management and other systems, you will monitor and operate systems, detect anomalies, and communicate with customers and internal teams to address issues promptly. The Operations and Monitoring team functions 24x7. Shift work including day, night, weekend, and holidays is required.
Key Responsibilities:
Customer Liaison and Support: Support customer requests for warranty, post-warranty and longer-term agreements as liaisons to support services and to deliver system operational assistance. Utilize inbound and outbound channels (email & phone) and document requests for support. Deliver initial triage and correspondence throughout the request lifecycle. Initiate field service remediations and/or escalate to higher levels of technical support for resolution.
Monitor Systems: Utilize the EOS platform to continuously monitor the performance of energy storage systems, ensuring they operate within defined parameters.
Operate Systems: Perform system operational functions for range of commission testing and post-commissioning activities per Eos and customer agreements.
Anomaly Detection: Identify and respond to system alerts, diagnosing issues and implementing corrective actions to maintain system integrity.
Collaboration: Work closely with field engineers and appropriate technical service, project, and product teams to coordinate continual improvement, maintenance and troubleshooting efforts.
Documentation: Maintain accurate records of customer correspondence, operational activities, system performance, discovered issues and resolutions for compliance and operational continuity.
Data Analysis: Analyze live and post-cycle system data to detect trends, deliver real-time issue responsiveness, alerting, and remediation actions.
Continuous Improvement: Provide feedback on system performance and suggest enhancements to improve efficiency and reliability.
Qualifications:
Experience: Minimum of 2 years in electrical technology operations or similar control systems role, preferably in energy storage
Technical Skills: Familiarity with operational software platforms, ticketing/issue management systems, and data network communication protocols
Analytical Abilities: Strong problem-solving skills with the ability to interpret complex data and make informed decisions.
Communications: Excellent verbal and written communication skills to effectively collaborate with remote teams and customers.
Preferred Qualifications:
Industry Knowledge: Experience in energy storage systems, particularly with battery energy storage systems (BESS), energy management systems (EMS), supervisory control and data acquisition (SCADA) systems.
Certifications: Relevant certifications in electrical technology, BESS, or other management and controls systems
Technical Proficiency: firm understanding of networking and cybersecurity principles as they relate to battery and energy systems
Education:
Associates Degree, or 2 yrs equivalent experience in electrical technology, electronics, or related field
Auto-ApplyRegulatory CMC Technical Associate
Technical internship job in Bridgewater, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Author Module 3 submission documentation according to eCTD requirements for New Drug Application (NDA) Prior Approval Supplements (Client), Changes Being Effected (CBE-0 and CBE-30), and annual reports.
• Compile, review, and submit DMF annual updates, amendments, letters of authorization, and customer notifications. Participate in team meetings as a representative of IA with both internal and external cross-functional project teams.
• The Regulatory CMC Technical Associate may be called upon to author technical reports. The candidate must be able to adhere to local and global SOPs to meet pre-established project milestones and timelines
Qualifications
• BA/BS in a scientific discipline - Chemistry or Biology are preferred Master s Degree a plus 4+ years of pharmaceutical regulatory affairs experience Strong knowledge of NDA, ANDA, MAA, BLA, CTA, or IND submissions experience Expertise with Microsoft Office Suite, Electronic Document Management Systems.
• Proven experience working with authoring templates and tools Excellent multi-tasking skills and ability to manage multiple competing projects while meeting project timelines Required to communicate with management when issues arise
• Must have the appropriate technical background and desire to learn and assimilate new information Proven ability to work independently and as a member of a team
• Capable of interacting with technical groups and understand complex issues pertaining to CMC, packaging, and testing Superior written and verbal communication skills in the English language Excellent proofreading skills
• A working knowledge of cGMPs The potential candidate may be called upon to provide a writing sample Keywords: CTD, CMC, eCTD, FDA, Client, CBE, API, DMF, cGMP, templates
Additional Information
Sneha Shrivastava
Technical Recruiter (Clinical/Scientific)
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: ************ | Fax: ************
Connect with us on - LinkedIn | Facebook | Twitter
Technology Support III - FPAS Tech Support
Technical internship job in Jersey City, NJ
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. Financial Planning and Analytics Services (FPAS) is a key Finance function within the Office of the Chief Finance Office (CFO) that supports each Line of Business CFO and the Firmwide CFO. We are a data engineering team responsible for financial reporting, forecasting, budgeting, and strategic oversight. Our Applications, Platforms and Data based and are on a combination of On-Premise (Linux), Private Cloud (Kubernetes) and Public cloud (AWS). We manage batch jobs running to a Business Day Calendars that Extracts, Transforms and Loads (ETL) data for critical processes within the firm.
As a **Technology Support III** team member at JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job Responsibilities:**
+ Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
+ Improve operational stability and availability through participation in problem management
+ Monitor production environments for anomalies and address issues utilizing standard observability tools
+ Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
+ Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
+ The role may require on call coverage during weekends
**Required qualifications, capabilities, and skills:**
+ Formal training or certification on software engineering concepts and 3+ years applied experience.
+ Possess 3+ years of experience , ideally working with Data/Python applications in Production environment.
+ Experience in programming or scripting language (Python).
+ Experience working with containers and container orchestration (Kubernetes)
+ Experience with automation tool/solution such as Ansible, Autosys, Control-M etc.
+ Experience with cloud platform (preferably AWS) in setting up infrastructure using Terraform.
+ Exposure to observability and monitoring tools and techniques
+ Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment.
**Preferred qualifications, capabilities, and skills:**
+ Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR (Databricks preferred).
+ Significant advantage to have experience with Ab Initio.
+ Experience working with Big Data
+ Actively self-educates, evaluate new technology, and recommend suitable ones.
+ Knowledge of virtualization, cloud architecture, services and automated deployments.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $114,000.00 - $155,000.00 / year
Internship -Computer Science Related Major (IBM Planning Analytics)
Technical internship job in Parsippany-Troy Hills, NJ
At ACG, we believe meaningful career growth starts with real-world experience. As an intern, you'll gain hands-on exposure to IBM Business Analytics technologies while learning to design and implement solutions that help organizations make smarter business decisions. You'll collaborate with seasoned consultants and IT professionals who specialize in building and supporting enterprise-grade systems. Technologies you may work with include IBM Planning Analytics (TM1), MCP Severs, LLMs, Python, Rest APIs, relational data stores.
This internship runs for four weeks, approximately 24 hours per week, with flexible scheduling and remote participation. The program is designed to introduce participants to the IBM Cognos Planning Analytics technology stack and related technologies. Those who complete the internship will be considered for future hybrid full-time opportunities based in Parsippany, NJ. The position pays $25 per hour during the program.
Qualifications
We're seeking candidates completing their undergraduate degree by December 2025, or recent graduates. Preferred majors include Computer Science, Management Information Systems, or Finance/Business with programming experience. A background or strong interest in business finance is highly valued.
Ideal candidates will demonstrate knowledge of programming concepts and familiarity with one or more languages such as Java, C, or Python. Experience with relational database querying is also preferred. Strong communication skills and a genuine interest in applying technology to solve business challenges are essential.
2026 Claims Internship Program
Technical internship job in Warren, NJ
3 days in the office, 2 days working remotely
Launch your career with Everest Group, Ltd.!
Join the Everest 2026 Summer Internship Program! This is an exciting opportunity to receive exposure to the world of Property & Casualty Reinsurance and Insurance through dynamic training, firsthand business experience, and networking with the industry's leading experts and experienced professionals. Throughout the Program, you can expect to build upon the academic foundations you have established at school and apply your learning to real world scenarios.
The Program will run for 10 weeks: June 1 - August 7, 2026
Our Strength - Our People
Everest is a global leader in risk management, insurance, and reinsurance, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.
Your Impact & Opportunity
You will provide support to Claims leaders from a diverse multi-class portfolio as they provide precise responses to the market and ensure accurate reserving throughout the claims adjustment lifecycle.
Participate in meetings and work on presentations related to high value and complex losses alongside experienced claims adjusters.
Participate in client visits and audits to develop keen investigative skills.
You will collaborate on projects involving research on industry data sources.
Participate in leader led events, collaborate on cross-functional group projects, and engage in growth developmental activities.
Start strong-your internship experience prepares you for a smooth transition into our Rotational Development Program!
The salary for this position is $800 per week. The offered rate of compensation is based on work location. All offers include access to a variety of benefits for the duration of the internship program, including health insurance coverage, 401k match, paid holidays, and paid time off (PTO).
What You Bring: Experience & Qualifications
You are a junior pursuing a bachelor's degree at an accredited college/university, majoring in Business Administration, Criminal Justice, Political Science, Risk Management, or similar.
You are a highly ambitious team player with excellent communication, analytical, critical thinking, collaboration, and negotiation skills.
Proficiency in MS Office software, specifically Excel, Word, and PowerPoint.
Leadership or involvement in extracurricular activities, campus clubs/organizations, your community, etc.
Ability to work in a high volume, fast paced environment.
Proficiency in Microsoft Office software, especially Excel (pivot tables, VLOOKUP).
Ability to work in a high volume, fast paced environment while managing multiple projects and priorities.
Everest does not provide visa sponsorship for this position. Successful candidates must possess the requisite permanent US employment authorization to be eligible for consideration
What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn't align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.
Our Culture
At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.
Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
Type:
Intern
Time Type:
Full time
Primary Location:
Warren, NJ
Additional Locations:
Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at *********************************.
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Easy ApplySoftware Engineer Intern - Summer 2026
Technical internship job in Bridgewater, NJ
WHO WE ARE:
Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike - and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 60+ carrier clients, 350 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
Are you pursuing a degree in Computer Science or a related technical field, and graduating between December 2026 and August 2027? Are you hungry and excited to learn new and emerging technologies? Are you excited to grow your skill set and your processional network? Then we want you!
WHAT YOU'LL DO:
As a member of development team, you will work on everything from highly available micro services, platform features, to back-end systems using the hottest techniques using Springboot, Kafka, AWS cloud services, and other open-source frameworks. You will be working in a fast-paced agile environment on daily basis contributing with other developers to design and build new features, make performance improvements, prototype solutions and build scalable services to enable exceptional customer experience.
Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
Build high volume and highly scalable online services
Have first hand experience building distributed ledger / blockchain based enterprise solution - a first in the industry
Excel in a fast-paced, startup-like environment, quick learner
Stay on top of rapidly growing technologies and engineering trends to continuously extend and improve our stack
Strong problem-solving ability and familiarity with at-least one object-oriented language
Develop new features and infrastructure development in support of rapidly emerging business and project requirements
Design Solutions to meet Zinnia platform requirements
Collaborate with team members for new development, pair programming, code reviews and design discussions
Assist our teams in providing ongoing support, troubleshooting, improvements, or custom enhancements to existing platforms.
WHAT YOU'LL NEED:
Pursuing a degree in Computer Science or a related technical field, ideally graduating between December 2026 and August 2027
Excellent implementation skills in an OOP language (We mostly use Java and C++)
Fast learner who picks up new technologies quickly
Ability to work productively in a collaborative team environment
Comfortable working within a fast-paced environment
Familiar with at least one of the following languages: Java, Python, Go, C++, or JavaScript
Ability to easily move between backend and frontend technologies
Openness to new technologies and creative solutions
Practical knowledge of data structures and algorithms with equivalent development skills to match
Great communication, interpersonal, and critical thinking skills
Excellent work ethic. Ability to work and travel independently. Advanced strategic thinking skills
BONUS POINTS:
Strong debugging and problem-solving skills to resolve and mitigate issues quickly
Experience working with RDBMS and NoSQL databases
Exposure to AWS or Cloud Services
Experience using IDE (Visual Studio, Eclipse, etc.)
Familiarity with version control system (git, svn etc)
Familiarity to Functional programming (i.e., Haskell, Scala, F#)
WHAT'S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. The expected hourly range for this position is $20.00 - $24.00, dependent on skills and location. The hourly range is a good faith estimate based on what a successful candidate might be paid in certain Company locations. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive hourly rates that align with the individual's skills, education, experience, training, and geographic location and may be above or below the stated amounts. Visit our website at ************** for more information. Apply by completing the online application on the careers section of our website.
We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Notice for California residents: Information about how we collect and use your personal information can be found
here
Auto-ApplyI.T. Workday Technical Intern
Technical internship job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer events to give back to the community in which we serve.
Networking events
Team building games
Here is what our interns said about our program!
John: “NJM is a place to learn and grow. The community is truly special.”
Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Learn the quality engineering function in the software development lifecycle and assist Workday technical teams with :
Developing and making improvements to test automation scripts and design.
Working with other functional and technical team members to learn Human Resources & Finance business processes to implement automation tests.
Working with the lead to learn automation framework.
Creating automated test scripts to test Workday application.
Executing automated tests to support project delivery teams.
Required Qualifications and Experience:
Rising senior or junior pursuing a bachelor's degree in information technology, cybersecurity or computer science.
Some programming background.
Adaptable to handle multiple requests at once.
Work in a team-oriented environment.
Minimum of a cumulative 3.0 GPA or higher (3.5 or above is preferred).
Commutable to our West Trenton, New Jersey office.
The Workday Technical Intern role can pay up to $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplySoftware Developer Intern
Technical internship job in Iselin, NJ
Job DescriptionDescription:
A software developer intern is an entry-level team member, typically a student or recent graduate, who joins a software development team to gain hands-on experience in coding, designing, and maintaining software systems. Interns often work under the guidance of senior developers or mentors to learn and contribute to real-world projects.
Key Characteristics of a Software Developer Intern:
1. Learning-Oriented:
· Their primary goal is to learn industry practices, tools, and workflows.
· They observe and apply concepts from their education to practical problems.
2.
A software developer intern is an entry-level team member, typically a student or recent graduate, who joins a software development team to gain hands-on experience in coding, designing, and maintaining software systems. Interns often work under the guidance of senior developers or mentors to learn and contribute to real-world projects.
Key Characteristics of a Software Developer Intern:
1. Learning-Oriented:
· Their primary goal is to learn industry practices, tools, and workflows.
· They observe and apply concepts from their education to practical problems.
2. Responsibilities:
· Writing and testing code under supervision.
· Assisting with debugging and fixing software bugs.
· Creating or updating documentation.
· Learning about the software development lifecycle and development methodologies (e.g., Agile, Scrum).
3. Skills and Tools:
· Familiarity with programming languages such as Python, Java, or JavaScript.
· Basic knowledge of version control systems like Git.
· Awareness of frameworks, libraries, or tools relevant to the team's tech stack.
· Exposure to database systems, APIs, or cloud platforms is a plus.
4. Supervision and Mentorship:
· Interns often work closely with assigned mentors or team members.
· Their work is regularly reviewed to ensure quality and adherence to standards.
5. Professional Development:
· They gain experience in communication, collaboration, and problem-solving.
· Interns are introduced to workplace expectations, such as meeting deadlines and adapting to feedback.
6. Duration:
Internships last between a few months to years.
What Makes a Good Software Developer Intern:
· Eagerness to learn and adapt.
· Strong problem-solving skills.
· A proactive attitude in asking questions and seeking guidance.
· Basic coding knowledge and a willingness to improve.
· Good communication and teamwork skills.
5. Professional Development:
· They gain experience in communication, collaboration, and problem-solving.
· Interns are introduced to workplace expectations, such as meeting deadlines and adapting to feedback.
6. Duration:
Internships last between a few months to years.
What Makes a Good Software Developer Intern:
· Eagerness to learn and adapt.
· Strong problem-solving skills.
· A proactive attitude in asking questions and seeking guidance.
· Basic coding knowledge and a willingness to improve.
· Good communication and teamwork skills.
Requirements:
Responsibilities:
· Writing and testing code under supervision.
· Assisting with debugging and fixing software bugs.
· Creating or updating documentation.
· Learning about the software development lifecycle and development methodologies (e.g., Agile, Scrum).
3. Skills and Tools:
· Familiarity with programming languages such as Python, Java, or JavaScript.
· Basic knowledge of version control systems like Git.
· Awareness of frameworks, libraries, or tools relevant to the team's tech stack.
· Exposure to database systems, APIs, or cloud platforms is a plus.
4. Supervision and Mentorship:
· Interns often work closely with assigned mentors or team members.
· Their work is regularly reviewed to ensure quality and adherence to standards.
IT Operations Intern
Technical internship job in Iselin, NJ
IT Operations Intern - (2500006B) Description Program Overview Allied World offers an exciting summer internship opportunity for students currently pursuing a bachelor's degree in computer science, Information Systems, or a related field who are looking to launch a career in the insurance industry.
We combine a dynamic culture with innovative technology initiatives.
As part of our Enterprise Architecture group, you'll learn how strategic IT decisions drive business outcomes in the Property & Casualty (P&C) insurance industry.
The IT intern should at a minimum commit to the 8-week summer internship program (June 8th to July 31st).
However, they can be hired outside this window based on IT needs.
The intern position will be based in our New Jersey branch office.
Job Title: IT Operations Intern Department: Information Technology Job Summary: The IT Operations Intern will join Allied World's Enterprise Architecture team and gain hands-on experience in IT operations within a strategic architecture environment.
This internship offers exposure to enterprise-level technology planning, governance, and operations designed to align IT initiatives with business objectives.
Job lessons: Assist in maintaining architecture repositories, updating documentation, and ensuring compliance with technology standards.
Participate in tasks related to cloud platforms (Azure & AWS).
Support automation initiatives to optimize operational workflows.
Collaborate with architects and operations teams on projects involving Business, Data, Application, and Technology (BDAT) domains.
Prepare architecture diagrams and assist in Technical Architecture Committee review processes.
Build Microsoft Copilot Agents and conduct R&D activities using Azure technologies.
Contribute to existing Enterprise Architecture work products and help keep architectural documents current.
What you'll gain: Exposure to enterprise-scale architecture frameworks (e.
g.
, TOGAF) and governance processes.
Hands-on experience with IT operations in a global insurance environment.
Mentorship from senior IT leaders and participation in architecture review sessions.
Opportunity to contribute to real-world projects impacting Allied World's technology roadmap.
Qualifications Job Requirements: Undergraduate juniors or seniors.
Currently pursuing a bachelor's degree in computer science, Information Systems, or a related field.
Strong interest in enterprise architecture and cloud technologies.
Familiarity with Microsoft 365 tools; basic knowledge of networking and security principles is a plus.
Analytical mindset with attention to detail and problem-solving skills.
Excellent communication skills and ability to work in a collaborative environment.
Programming knowledge in at least one language, such as React, C#, Python, or Node.
js.
Compensation: Rate: $22.
00/hr.
Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions.
We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001.
We are a subsidiary of Fairfax Financial Holdings, Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Our generous benefits package includes Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance.
Allied World is an Equal Opportunity and Affirmative Action Employer.
All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristics protected by law.
To learn more, visit awac.
com, or follow us on Facebook at facebook.
com/alliedworld and LinkedIn at linkedin.
com/company/allied-world.
Primary Location: US-NJ-IselinWork Locations: Iselin 200 South Wood Avenue Iselin 08830Job: Information TechnologyEmployee Status:RegularJob Type:StandardJob Posting: Dec 18, 2025, 6:39:05 PMPay BasisHourly
Auto-ApplyIT Support Specialist
Technical internship job in Red Bank, NJ
Job DescriptionDescription:
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements:
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Computer Support Intern
Technical internship job in Princeton, NJ
Internship Description
This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You'll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users
Requirements
Essential Job Duties
• Technical Support: Provide front-line support for desktop systems (Mac/
PC), mobile devices, networked printers, wireless connectivity, VPN clients,
email, and productivity software.
• Equipment Management: Assist with tracking IT equipment and
accurately logging support requests to maintain up-to-date records
• Physical Setup: Move and set up desktop computer equipment between
offices as needed, using a cart or manual lifting.
• Project Participation: Collaborate on IT projects and initiatives as
opportunities arise
• Documentation: Help create and update online support resources and
documentation for end users.
• Additional Tasks: Take on other duties as assigned to support the IT team's
mission.
Minimum Qualifications
• Prior experience troubleshooting either Windows or Mac OS desktop
systems.
• Current undergraduate student (freshman, sophomore, or junior) enrolled
at an accredited institution
• Strong communication skills-both verbal and written.
• Problem-solving mindset and eagerness to learn new technologies.
• Reliable and organized, with the ability to manage multiple tasks and
requests.
Preferred Qualifications
• Available to work at least 8 hours per week during the academic year, within
standard business hours (8 AM-5 PM, weekdays).
• Able to start within one month of offer.
Why Join Us?
• Hands-on experience with a broad range of IT systems and software.
• Mentorship from experienced IT professionals.
• Flexible scheduling to accommodate your academic commitments.
• Opportunity for growth-internship may extend into the summer.
Working Conditions
·Ability to lift 40 pounds.
Must be able to remain in a stationary position for prolonged periods of time.
The Institute for Advanced Study retains the right to change or assign other duties to this position at any time.
To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
The hourly pay rate for this position is $20.
The Institute for Advanced Study is an Equal Opportunity Employer.
Computer Science Related Major - Intern
Technical internship job in Parsippany-Troy Hills, NJ
ACG believes in successful career development. As an Intern with ACG you will experience hands-on training, and learn how to apply IBM Business Analytics Technologies to develop business solutions. Learn from top consultants and work alongside IT professionals, designing, developing, implementing and supporting first-rate business solutions. Commonly used technologies are IBM Cognos TM1, Python, VBA, Oracle and SQL Server.
This internship will be a 4 week program requiring approximately 24 hours per week. The work will be done remotely and hours are flexible. The goal of the program is to begin training in the IBM Cognos Planning Analytics technology stack. Participates in this program will be considered for full time hybrid positions in Parsippany, NJ when and if they become available. This internship pays $20 per hour for participation in the program.
Qualifications:
We are looking for an intern that will complete their undergraduate degree in December 2025 or a recent college graduate. Major must be in Computer Science, MIS or Finance/Business with experience in a programming capacity along with solid programming coursework. Previous classes and an interest in Finance is also a strongly desired skill set in a candidate. Will consider the following programming skills: General Object Orientated Programming concepts, Java, C, Python or Visual Basic, Relational Technologies (SQL Server, Oracle, SQL querying). Must have excellent communication skills.
I.T. Workstation Support Intern - Summer 2026
Technical internship job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program!
This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer events to give back to the community in which we serve
Networking activities
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Job Description
Respond directly to technical questions or issues, or refer them to the appropriate employee or group in a timely manner. Utilize in-house and Internet resources when researching solutions for job related issues. Keep current in technology and continuously expand knowledge through training and review of industry literature.
Assist the Senior Workstation Specialists during large-scale projects related to workstation hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned.
Support Server and Network groups with regard to issues involving multiple workstations. Additionally, support all other IT disciplines as needed with regard to workstation issues.
Address assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution delivery. Investigate and resolve workstation problems regarding PC client OS, applications, and/or hardware. Resolve workstation problems with respect to their interaction locally and their participation on the NJM network. For hardware problems, initiate troubleshooting steps to resolve. If outside service is required, determine responsible vendor and take appropriate action. Provide support and advice to end-users in relation to PC software and hardware.
Continuous Improvement efforts through Documenting Events & Procedures - Procedures for recurring activities need to be documented completely using existing templates and screen shots to create standard forms which are easily understood by co-workers. Work Orders, RFC's, Incident and Problem tickets need to be completely documented so that Management and co-workers gain a complete picture of what transpired by reading the tickets. Descriptions of problems and resolutions to the problems are completely documented so the knowledge can be reused by co-workers. Status information is recorded promptly on Work Orders and Assigned tickets so that accurate, complete status is always available by reading the assigned Ticket. Status indicators, all dates and other fields (e.g. impact, priority) on tickets are accurately and completely valued.
Required Skills
Hands-on experience with Microsoft Windows support
General knowledge and experience with Microsoft SCCM
Experience with Ivanti, Adobe, iOS, and other 3rd party migration and personalization tools
Hands-on experience with Microsoft Office products.
General knowledge of active directory and group policy
Experience with Dell Optiplex desktop line
Experience with IBM/Lenovo hardware line
Cumulative GPA 3.0 or greater
The I.T. Workstation Support Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-Apply