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  • IT Support Specialist

    Artech Information System 4.8company rating

    Technical internship job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]
    $56k-86k yearly est. 12h ago
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  • IT Technical Support Specialist

    Connexus Technology 3.5company rating

    Technical internship job in Philadelphia, PA

    We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. Applicants must be authorized to work for any employer in the U.S. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"640565244","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Industry","uitype":2,"value":"Connexus Open Positions"},{"field Label":"Salary","uitype":1,"value":"85000\-95000"},{"field Label":"City","uitype":1,"value":"Philadelphia"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19103"}],"header Name":"IT Technical Support Specialist","widget Id":"**********00893001","awli IntegId":"urn:li:organization:650437","is JobBoard":"false","user Id":"**********00713003","attach Arr":[],"awli ApiKey":"77v54tckbg0tin","custom Template":"3","awli HashKey":"ecde8ca2ebe25c184c43d4f9e0ad3cb61afdfef148f9cb4a023194e35ec55ee04af92f362a3563b950851da946c40e89cfcc9632807b2b9fe1faf2ca33050fa1","is CandidateLoginEnabled":false,"job Id":"**********03435222","FontSize":"12","location":"Philadelphia","embedsource":"CareerSite","logo Id":"swe9j5b3bd0037cdc4bd095d80d8fcda2f423"}
    $42k-79k yearly est. 60d+ ago
  • Help Desk Support IV (Contractor)

    Apidel Technologies 4.1company rating

    Technical internship job in Philadelphia, PA

    Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.
    $30k-40k yearly est. 15d ago
  • Technical Support Specialist

    City of Philadelphia 4.6company rating

    Technical internship job in Philadelphia, PA

    The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************
    $45k-59k yearly 60d+ ago
  • Technical Sales Intern- Summer 2026

    Captiveaire Systems 4.4company rating

    Technical internship job in Warminster, PA

    The Sales engineering internship will focus on a variety of sales and customer related engineering tasks in a fast-paced environment. The ideal candidate is currently in a mechanical-or construction-oriented curriculum with expected graduation date of May 2027 and has an interest in being a Sales Engineer. The role will be full-time (around 40 hours per week) in the local sales office for Summer 2026 with the potential to continue part-time in Fall 2026. NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation. Why Work for CaptiveAire? Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos What our Interns have to say: During my time as an intern at CaptiveAire, I was able to grow my communication and technical skills and gain practical experience that complemented my time as an Engineering student. I built confidence in presentations, communication with peers, AutoCAD, and other program skills. I was also introduced to the HVAC and Construction field while simultaneously developing sales skills and strategies. CaptiveAire is an excellent company that fosters employee growth by offering a wealth of valuable resources to enhance knowledge and skills, enabling employees to achieve success at their own pace and with the support of leadership. The internship equipped me with similar responsibilities to those I now hold in my full-time Technical Sales position, which significantly boosted my confidence and laid the foundation for my current career. My internship showed me how to personally own a project, and just how rewarding it is to see the project you did the calculations for, that you designed from start to finish, be up and operational in the field. This internship was a truly unique experience, as from the first day you have a real impact on the customers you serve. Your success is directly tied to the success of a project, so you are constantly driven to learn and to deliver the best work possible. You work with such a wide variety of projects and products that every day you're learning something new. If you're an engineering student with a drive for helping and working with others in a fast-paced environment, I would strongly recommend an internship with CaptiveAire. Job Description: Responsibilities include, but are not limited to: Engineering/inside sales tasks - parts orders, accounting, selections, designs Outside sales tasks - market research, cold calling Special projects assigned by sales team related to office efficiencies, data analysis or market research/development. Field Engineering -job site visits and exposure to field service tasks Qualifications: WE ARE LOOKING FOR A GO-GETTER! Ideal candidate is in a mechanical- or construction-oriented curriculum with expected graduation date of May 2027 Available to work full-time (around 40 hours per week) Summer 2026 (May to August) Knowledge of HVAC a plus Must possess excellent technical skills in AutoCAD Must have good organizational, communication and presentation skills and a strong desire to serve the customer. Must be able to work in a fast paced environment THIS IS NOT A REMOTE OR HYBRID ROLE Local candidates preferred- no housing provided Salary: Competitive hourly pay ranging in $20-25/hr DOE. Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. #P1 #LI-TL1
    $20-25 hourly Auto-Apply 10d ago
  • Major League Video & Technology Associate

    Philadelphia Phillies Baseball Operations Department

    Technical internship job in Philadelphia, PA

    Title: Major League Video and Technology Associate Department: Baseball Development Reports to: Senior Manager, Major League Video & Technology Status: Temporary Seasonal Dates: 2/1/2026 - 10/31/2026 The Major League Video and Technology Associate will work closely with the Senior Manager, Major League Video & Technology and the Manager, Major League Hitting Strategy. Primary objectives are to support the Video & Technology and Major League Strategy departments with daily responsibilities. The position is based in Philadelphia. Responsibilities: Film, capture and process video and data for bullpens Compile pre-series advance scouting playlists Process video requests from Major League players, coaches and support staff Monitor Major League video pre-series and in-game to identify tendencies Monitor relevant internal Minor League video to identify tendencies Assist with ad hoc projects to support Major League Strategy at the direction of Manager, Major League Hitting Strategy Required Qualifications: Bachelor's Degree Experience working with BATS video system, Edgertronic cameras, Trackman Mobile and other sports technology Experience working in professional and/or collegiate baseball Proficiency in video editing software Able to work with and protect highly confidential information Able to interact professionally with players, coaches, front office and support staff Able to multitask and meet strict deadlines in a fast-paced environment Able to work flexible hours, including nights, weekends and holidays Proficiency in SQL, R, and/or Python is preferred Playing background and ability to support on-field work (batting practice, hitting fungos, infield routines, etc.) is preferred Fluent or conversational Spanish is preferred Application Question (all interested applicants must submit a response to the following question): Please list the different types of baseball technology you have experience working with. Only a list format is requested and if you wish to elaborate on any of this experience in more detail, please include it below your baseball technologies list. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $62k-96k yearly est. Auto-Apply 59d ago
  • Associate Technician

    Penn Color 4.5company rating

    Technical internship job in Hatfield, PA

    We are seeking a motivated and detail-oriented individual to join our high-performing Research & Development team in our state-of-the-art Plastics Laboratory. This is an entry-level opportunity designed for candidates eager to learn and develop technical skills through hands-on training. The role supports laboratory operations by assisting with sample preparation, testing, and workflow processes critical to product development and quality. Responsibilities: Must be able to Work in a safe environment and follow ISO 9001 guidelines. Basic understanding or willing to learn our Oracle, Raw Materials and lab workflow Will learn to Operate sample preparation equipment as necessary, with training (extruder, roll mill, chipper, pulverize, premixing) Ability to learn basic color correcting skills with training (QC equipment and spectrophotometers) Needs the have ability to communicate with multiple people and can follow directions and have basic math skills Work collaboratively with other team members and multitask Education: High school equivalency or relevant experience What WE can do for YOU Penn Color offers many tangible and intangible benefits to our full time employees: Tangible benefits include: Highly competitive compensation A choice between 3 outstanding medical plans 401K with a strong company match PTO to balance your life Additional company perks And More! Our intangible benefits really set us apart: Unmatched company stability Long-term career opportunity True open door, friendly environment Ability to "own" your role Company events that bring us all together If you desire a long-term career, want to work alongside an exceptional group of people, and wish to use your talents to shape a world-class company, then we are your employer of choice! Penn Color, Inc. is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regards to race, color, religion, sex, age, disability or any other protected categories. It is our intention that all qualified applicants be given an equal opportunity and that selection decisions be based on job-related factors.
    $64k-98k yearly est. Auto-Apply 16d ago
  • Associate Technician-MPOWERHealth CNIM Academy- Conshohocken, PA

    Mpowerhealth

    Technical internship job in Conshohocken, PA

    This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth. We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training. As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals. Benefits at MPOWERHealth as an Associate Technician: Competitive salary while you train Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually Competitive 401(k) company match with immediate vesting Paid time off, company holidays, and sick pay Access to MPOWERHealth University This position is estimated to begin in February 2026. Responsibilities As an Associate Technician, you will: Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. Attend and actively participate in all training sessions, workshops, and lectures. Learn to operate and troubleshoot IONM equipment and software. Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. Collaborate with surgical and anesthesia teams to provide optimal patient care. Maintain accurate records of monitoring results and patient information. Continuously develop and refine skills and knowledge in IONM techniques and technology. Participate in continuing education and professional development opportunities. Qualifications Requirements: Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology). Strong academic background in anatomy and physiology. Must have a valid driver's license and Certification in Basic Life Support (BLS). Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion. We're looking for you to bring: Ability to work in a fast-paced and dynamic environment. Excellent interpersonal skills. Microsoft Office Suite expertise with typing speed of at least 40 WPM. Attention to detail and strong analytical skills. Willingness to work flexible hours and the ability to work on call. Previous experience in healthcare is a plus. It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. #IND456
    $62k-96k yearly est. Auto-Apply 52d ago
  • Software Engineer Intern, application via RippleMatch

    Ripplematch Internships 3.9company rating

    Technical internship job in Philadelphia, PA

    This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field. Strong foundation in programming languages such as Java, C#, Python, or JavaScript. Understanding of basic software development methodologies (e.g., Agile, Scrum) and the software development lifecycle. Familiarity with database concepts and basic SQL. Interest in designing, coding, testing, and maintaining software applications. Strong problem-solving skills and the ability to participate in debugging and technical challenges. Good organizational and project management skills, with the ability to handle multiple tasks and deadlines. Effective communication and interpersonal skills, essential for working collaboratively in a team environment. Eagerness to learn new technologies and software development practices. Analytical skills, with an aptitude for learning quickly and adapting to new programming environments.
    $45k-72k yearly est. Auto-Apply 25d ago
  • Onsite Support Technician

    Tata Consulting Services 4.3company rating

    Technical internship job in North Wales, PA

    Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1
    $55k-65k yearly 13d ago
  • IT Support Specialist (US)

    TD Bank 4.5company rating

    Technical internship job in Mount Laurel, NJ

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** 86,840 - 130,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management. **Depth & Scope:** + Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions + Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others + Assignments are highly complex and multifaceted + May monitor, coach/ educate a small team of IT professionals + Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors + Generally reports to a Senior Manager or Executive **Education & Experience:** + Undergraduate degree or Technical Certificate + Graduate degree, preferred + 7+ years relevant experience + Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions + Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others **Preferred Qualifications:** + 5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID) + 3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates) + 5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area. + 3+ Years of Salesforce application experience related to Commercial Banking + 5 + Years of Vendor Management experience **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $46k-71k yearly est. 60d+ ago
  • Software Engineering Intern (Summer 2026)

    ASM 4.7company rating

    Technical internship job in Mount Laurel, NJ

    About Us Step into a career with ASM, where cutting edge technology meets collaborative culture. At ASM, we are: An industry pioneer in innovation and advanced technology, leading what's next in semiconductor development A global team of 4,500+ professionals from 70+ nationalities across 16 locations worldwide Have a portfolio of 2,900+ patents with breakthrough developments in ALD and epitaxy semiconductor deposition Develop technology powering critical advances in 5G, cloud computing, AI, autonomous driving, medical devices, and green energy The first semiconductor company with approved Net Zero targets, demonstrating leadership in sustainability About the Internship Our Summer internship provides a hands-on experience in the fast-paced and exciting semiconductor industry. Our interns will work alongside industry projects and gain valuable insights into our core engineering roles. This program is designed to grow and shape the industry leaders of tomorrow, offering a chance to learn, develop and build the skills needed for a successful career in the semiconductor field. What to expect This position is a paid internship that is expected to start May/June 2026 and continue through August/September 2026. The duration will be 12 weeks, full time and on-site. Our internship program is for students who are actively enrolled in a full-time academic program. Recent graduates seeking employment after graduation and not returning to school should apply for our Early Career opportunities. International Students: Please consult with your school's international office prior to your application on your ability to pursue this internship opportunity. What You'll Do As a Software Engineering intern at ASM, you'll have the opportunity to collaborate with some of the brightest engineers and teams across the globe. Some of the potential projects you'll have exposure to and the opportunity to work with include: Develop automation scripts for equipment testing and validation. Build internal dashboards for data visualization and performance tracking. Support software integration for robotics and control systems. What You'll Bring Currently pursuing a degree in Computer Engineering, Software Engineering or a related field You are currently within your Junior or Senior year of Undergrad, master's or PhD level. Benefits As an intern, you will gain hands-on experience by working on industry-related projects, providing you with valuable exposure to real-world processes and the opportunity to apply your skills in a professional setting. Learn from the Best: Get the chance to work alongside world-class engineers and industry leaders who are shaping the future of technology-your personal dream team of innovators! Step into the Future: Dive into one of the fastest-growing industries on the planet. From AI to 5G, you'll be right at the heart of the tech revolution. Hands-On with Cutting-Edge Tech: Experience the latest and greatest in semiconductor design, testing, and fabrication. You'll be working with the coolest tools and gadgets out there. Network Like a Pro: Meet and connect with brilliant minds from all over the world, and make friendships that could open doors to amazing future career opportunities. Make a Real Impact: Work on groundbreaking projects that power everything from smartphones to self-driving cars. Your contributions will help shape tomorrow's world. Challenge Your Mind: Sharpen your problem-solving skills as you take on real-world challenges, pushing boundaries and thinking outside the box.
    $38k-56k yearly est. Auto-Apply 2d ago
  • SKILLBRIDGE INTERNSHIP - Front-end Software Developer

    Trinity It

    Technical internship job in Yardley, PA

    As a SkillBridge Front End Developer Intern, you will be responsible for assisting in the creation and maintenance of visually appealing and user-friendly web applications. Your primary focus will be on implementing designs provided by the UI/UX team, ensuring seamless user experiences, and contributing to the overall success of our digital projects. This is an excellent opportunity for a passionate and aspiring Junior Front End Developer to grow their skills and contribute to exciting projects. Responsibilities: Front End Development: Collaborate with the design and development teams to convert design mock-ups and wire frames into responsive and functional web pages using HTML, CSS, and JavaScript. User Interface (UI) Implementation: Ensure the timely implementation of UI components, styles, and interactions to deliver an aesthetically pleasing and intuitive user interface. Cross-Browser and Device Compatibility: Optimize web applications to ensure seamless performance across different browsers, devices, and screen sizes. Code Maintenance: Assist in maintaining and updating existing codebases to improve performance, fix bugs, and enhance user experiences. Performance Optimization: Work with the team to identify and implement front end performance improvements to achieve faster load times and smoother interactions. Collaboration: Collaborate with back end developers and other team members to integrate front end components with server-side logic, databases, and APIs. Quality Assurance: Participate in testing and debugging processes to identify and resolve issues, ensuring the delivery of high-quality web applications. Learning and Growth: Stay up-to-date with the latest front end development trends, tools, and best practices to continuously enhance your skills and knowledge. Skills and Qualifications: Requires SkillBridge Eligibility: Have 180 days of service or fewer remaining prior to your date of discharge and you have at least 180 continuous days of active service. Obtain approval from your unit commander. Agree that participation in SkillBridge can be terminated at any time by the service if mission requirements dictate. Educational Background: A degree or diploma in Computer Science, Web Development, or a related field is preferred, but not mandatory. Relevant practical experience and self-learning will also be considered. Proficiency in Front End Technologies: Solid understanding of HTML, CSS, and JavaScript, as well as basic familiarity with front end frameworks and libraries (e.g., React, Angular, Vue.js). Responsive Design: Ability to create responsive web layouts that adapt seamlessly to various screen sizes and devices. Problem-Solving Skills: Strong analytical and problem-solving abilities to effectively tackle coding challenges and find innovative solutions. Team Player: A collaborative mindset with excellent communication skills to work effectively within a diverse development team. Attention to Detail: A keen eye for detail to ensure pixel-perfect implementation of design elements. Time Management: Ability to manage tasks efficiently, prioritize work effectively, and meet project deadlines. Trinity IT offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Trinity IT is an equal opportunity employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or protected class.
    $33k-46k yearly est. 60d+ ago
  • I.T. Workday Technical Intern

    New Jersey Manufacturers 4.7company rating

    Technical internship job in Trenton, NJ

    Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Intern Fun: Night at the Trenton Thunder Game Volunteer events to give back to the community in which we serve. Networking events Team building games Here is what our interns said about our program! John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to learn.” Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!" Learn the quality engineering function in the software development lifecycle and assist Workday technical teams with : Developing and making improvements to test automation scripts and design. Working with other functional and technical team members to learn Human Resources & Finance business processes to implement automation tests. Working with the lead to learn automation framework. Creating automated test scripts to test Workday application. Executing automated tests to support project delivery teams. Required Qualifications and Experience: Rising senior or junior pursuing a bachelor's degree in information technology, cybersecurity or computer science. Some programming background. Adaptable to handle multiple requests at once. Work in a team-oriented environment. Minimum of a cumulative 3.0 GPA or higher (3.5 or above is preferred). Commutable to our West Trenton, New Jersey office. The Workday Technical Intern role can pay up to $21-$25. Starting Rate: $21 Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
    $21-25 hourly Auto-Apply 33d ago
  • 2025-2026 Campus Internship - Research & Development (AS/BS)

    Dow Chemical Company 4.5company rating

    Technical internship job in Collegeville, PA

    At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place. Dow has exciting opportunities for Intern Undergraduate Scientists within Research and Development (R&D). Opportunities exist across the R&D function and are aligned with various organizations and business units in Texas, Michigan, Pennsylvania, and other locations in NA. As an undergraduate intern you will be responsible for supporting one or two projects in R&D and will partner with research scientists to drive these projects to completion. You will have the opportunity to work with collaborative project teams to solve chemical- and material-related problems through both fundamental and applied research. The types of projects span from product research to process research to application development. To stay connected with Dow, join our Talent Community for email alerts of new job opportunities that match your interest and events taking place in your area. Qualifications - * Must be 18 years of age or older * High school diploma/GED and currently enrolled in an Associate's or Bachelor's degree program in a laboratory science, technology, or engineering field * Reliable attendance is an expectation of every Dow employee, therefore reliable transportation is required. * A minimum GPA of 3.000 (on a scale of 4.000) is preferred * A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Skills: The following skills are necessary: * Problem-Solving Skills: Ability to apply critical problem-solving skills to solve chemical and material related problems. * Technical Skills: Lab technical skills is a key aspect of the role. This includes expertise in laboratory science, technology, or engineering field. * Collaboration and Teamwork: The role involves collaborating across Dow teams and functions, which requires excellent teamwork and collaboration skills. * Safety Mindset: This role requires a strong safety mindset, which is a pillar of the culture at Dow. * Business and Customer Value Orientation: Driving initiatives that provide business and customer value is crucial, indicating the importance of understanding business needs and customer focus. Additional Notes * The internship recruitment process typically starts in the Fall time (Oct/Nov 2025) and will continue into early the following year (Feb/Mar 2026) until all internship positions are filled. After you apply, you will be contacted directly if specific positions are identified that fit your qualifications. If throughout this process, you are no longer interested in an internship position, please withdraw your application in the career portal. * Some Dow facilities are positioned near navigable waterways and are deemed TWIC facilities as per the Maritime Transportation Security Act. Please review this FAQ on TWIC credentialing and acceptable documentation. If placed at a location that is deemed a TWIC facility, you must be willing and able to adhere to the TWIC credentialing requirements. About Dow Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************ As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************ Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.
    $41k-48k yearly est. Auto-Apply 60d+ ago
  • Museum Studies Internship Program

    Philadelphia Museum of Art 4.3company rating

    Technical internship job in Philadelphia, PA

    Application deadline: Monday, February 9, 2026 The Museum Studies Internship Program introduces students to the inner workings of a major metropolitan museum, promoting an awareness of careers in the field through experiences not available in most academic settings. An internship with the Philadelphia Art Museum is an invaluable educational, professional, and personal experience. Through the internship program, interns develop an understanding of a professional workplace, receive one-on-one mentorship, learn practical skills, and participate in professional development sessions while networking with museum staff and peers. We welcome and encourage individuals of all cultural and academic backgrounds to apply. Ten students will be selected for the summer program taking place over eight weeks, from June 8 to July 31, 2026. Interns receive a stipend of $4,000 for living expenses. Internship Format The internship, which runs Monday-Friday over eight weeks, is made up of two parts. Departmental Placement: Following a careful review of their experiences as well as their professional and academic ambitions, interns are placed in specific departments, where they spend four days per week. Placements vary each year and over the MSIP's 40+-year history, nearly every museum department has hosted an intern. Through this aspect of the program, interns develop an understanding of a professional workplace, learn practical skills, and receive one-on-one mentorship. Museum Studies Seminar: Roughly one day per week, interns participate in museum studies sessions, which include behind-the-scenes tours of the museum; presentations from professionals from across the institution; discussions of urgent issues confronting the museum field; site visits to cultural institutions in Philadelphia; and professional development workshops. Eligibility Requirements The Museum Studies Internship Program offers internships to applicants: From all cultural and academic backgrounds Who are currently enrolled undergraduate or graduate students, or have graduated after the Fall 2025 semester Who have completed at least their freshman year of college by the end of the Spring 2025 semester Who are eligible to work in the United States Who are committed to attending all program sessions How to Apply To be considered for the internship, submit your online application and PDFs of all required materials here by Monday, February 9, 2026. Applications must consist of each of the elements below. Additional materials will not be considered. Required Application Materials Application Form Be sure to identify four areas of interest for internship placement (see the “Description of Past Intern Placements” section above for placement descriptions). Résumé or Curriculum Vitae Please be sure to include relevant academic, employment, and volunteer experiences as well as computer and language skills. Statement of interest Please limit the essay to no more than 750 words and be sure to address the following: Explain your interest in the museum field and what led you to apply for the Philadelphia Art Museum's Museum Studies Internship Program. Describe, too, how the experience might contribute to your professional and intellectual growth. Describe how your specific interests, skill sets, and professional and/or academic experiences might relate to the departments(s) you have selected on the application form and explain how you will contribute to the Museum Studies Internship Program cohort. Autobiographical Statement The museum and the communities it serves comprise many different people and perspectives. In 300 words or less, describe how your background and personal experiences might inform an internship at PhAM. Unofficial Transcript(s) A current record of your academic history should be submitted as a PDF. Graduate students should submit transcripts from each post-secondary institution they have attended. Letter of Recommendation Applicants must have one confidential letter of recommendation submitted by past or current professors or academic advisors or a past or current employer who is familiar with your skills and abilities. Please submit contact information (name, email, and phone number) for one individual who will provide a letter on your behalf. The letters of recommendation must be submitted via email to ******************************** by the application deadline. The recommendation emails should clearly indicate the applicant's name in the subject line and must come directly from the recommender's email. Powered by JazzHR IWH3iuabHH
    $37k-43k yearly est. Easy Apply 13d ago
  • IT Technical Support Specialist

    Connexus Technology 3.5company rating

    Technical internship job in Philadelphia, PA

    We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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    $42k-79k yearly est. 60d+ ago
  • Technical Support Specialist

    City of Philadelphia 4.6company rating

    Technical internship job in Philadelphia, PA

    The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************
    $45k-59k yearly 1d ago
  • Onsite Support Technician

    Tata Consulting Services 4.3company rating

    Technical internship job in West Chester, PA

    Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions. Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1
    $60k-65k yearly 23d ago
  • Information Technology Intern, application via RippleMatch

    Ripplematch Internships 3.9company rating

    Technical internship job in Philadelphia, PA

    This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role: Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Information Systems, or a related field. Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols. Familiarity with operating systems such as Windows, mac OS, and Linux. Ability to assist with troubleshooting, software installation, and system maintenance. Strong analytical and problem-solving skills, capable of addressing technical issues. Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects. Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams. Eagerness to learn new technologies and IT support techniques. Proactive approach to learning and applying information technology solutions.
    $30k-38k yearly est. Auto-Apply 29d ago

Learn more about technical internship jobs

How much does a technical internship earn in Philadelphia, PA?

The average technical internship in Philadelphia, PA earns between $29,000 and $68,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.

Average technical internship salary in Philadelphia, PA

$45,000

What are the biggest employers of Technical Interns in Philadelphia, PA?

The biggest employers of Technical Interns in Philadelphia, PA are:
  1. Chubb
  2. Children's Hospital of Philadelphia
  3. Veterinary Emergency Group (Veg
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