Information Technology Support Specialist
Technical internship job in Orlando, FL
We are seeking a proactive and customer-focused IT Support / Systems Support Analyst to provide technical support across server, workstation, application, and network environments. This role requires hands-on troubleshooting skills, basic automation experience, strong communication, and the ability to manage multiple priorities while working closely with internal teams, vendors, and stakeholders. The ideal candidate is a problem solver who takes ownership of issues and ensures timely, high-quality resolution.
Key Responsibilities
Technical Support & Troubleshooting
Perform basic troubleshooting of server and workstation operating systems, identifying and resolving routine issues related to services, permissions, scheduled tasks, application failures, and connectivity.
Provide software and application support, diagnosing issues, validating configurations, and escalating complex problems when necessary.
Support and troubleshoot SQL-related issues, including basic queries, data validation, and connectivity checks in coordination with application or database teams.
Conduct basic network troubleshooting, verifying connectivity, DNS, firewall rules, and configuration settings; escalate appropriately when issues fall outside scope.
Monitor systems and applications to identify potential issues and address them proactively.
Automation & Scripting
Read, modify, and create basic PowerShell scripts to support automation, maintenance tasks, reporting, and routine system administration.
Project & Vendor Management
Assist with project coordination, organizing tasks, tracking progress, and communicating status to stakeholders.
Coordinate with third-party vendors to ensure timely issue resolution, follow-through, and accountability.
Operational & Professional Skills
Take ownership of assigned work, driving issues to resolution and identifying opportunities for process improvement.
Effectively manage time and priorities, balancing multiple tasks and meeting deadlines consistently.
Communicate proactively with stakeholders, escalating risks or issues before they impact service delivery.
Build rapport easily with internal teams and external partners through an outgoing, collaborative approach.
Approach technical challenges analytically and persist until resolved.
Required Qualifications
Experience supporting Windows Server and workstation operating systems.
Working knowledge of PowerShell scripting for basic automation and maintenance tasks.
Familiarity with SQL, including basic queries and troubleshooting data or connection issues.
Experience providing software and application support in a production environment.
Understanding of basic networking concepts and troubleshooting techniques.
Strong communication, organization, and customer service skills.
Preferred Qualifications
Experience in an IT support, systems support, or help desk environment.
Familiarity with IT service management or ticketing systems.
Experience working with external vendors or managed service providers.
Technical Support Analyst
Technical internship job in Orange City, FL
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
JavaScript Tech Support Engineer - Integrations
Technical internship job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Support Specialist
Technical internship job in Oviedo, FL
Product Support Technician Success Profile * This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
* Provide world-class support for Wavetronix products on the phone, via email, and in person.
* Document and track all customer interactions in CRM, including cases, activities, and communication.
* Track and update RMAs providing reports/updates to customers and internal teams.
* Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
* Master installation, configuration, and troubleshooting of Wavetronix products.
* Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
* Document processes, produce detailed trip reports, and maintain CRM knowledge base.
* Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
* Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
* Provide technical training on products to customers, both in the field and in-office.
* Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
* Build positive relationships with customers and provide excellent customer support.
* Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
* Maintain an expert-level understanding of Dynamics 365 Customer Service.
* Possess strong written and verbal communication skills.
* Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
* Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
* Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
* Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
* Previous experience in a similar technical support role.
* Strong technical background with a technical degree or certifications
* IMSA Signal Technician Level I or Level II (Field) a plus but not required.
* Excellent problem-solving and troubleshooting skills.
* Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
* Knowledge of networking concepts.
* Exceptional written and verbal communication skills.
* Ability to work independently and within a team.
* Willingness to travel to multiple locations as required.
* Self-motivated and driven to achieve customer satisfaction.
* Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
* Understand company core values, strategies, and initiatives.
* Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
* Able to effectively use mobile and desktop tools and applications.
* Have a positive relationship with Wavetronix customers.
* Able to understand and effectively communicate technical procedures and processes to customers.
* Comprehend customer requirements and make appropriate recommendations to the client.
* Effectively communicate and cooperate with Technical Services and share information across the organization.
* Demonstrate a functional knowledge of the RMA process.
* Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
* Master installation and configuration of Wavetronix products.
* Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
* Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
* Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
* Learn intersection and controller cabinet basic operation.
* Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
Spring 2023 Software Engineer Co-Op/ Intern
Technical internship job in Orlando, FL
What you do at AMD changes everything We care deeply about transforming lives with AMD technology to enrich our industry, our communities and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence, while being direct, humble, collaborative and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team.
AMD together we advance_
Required Experience
Excellent C/C++ programming skills.
Solid understanding of Graphics fundamentals, GPU graphics pipeline and shaders.
Knowledge in at least one Graphics API: Direct3D, OpenGL, or Vulkan (preferred).
computer architecture, data structure and algorithms.
Required Talent
Excellent problem solving skills.
Attention to details while still being able to execute and deliver on time.
Enjoys team environment.
Excellent ability to communicate knowledge and share information.
Requisition Number: 170081
Country: United States State: Florida City: Orlando
Job Function: Student/ Intern/ Temp
Benefits offered are described here.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.
Technical AI Architect Intern
Technical internship job in Orlando, FL
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Internship
At ServiceNow we're looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the world across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us.
What you will do
The Platform & AI Customer Excellence (AI Center of Excellence) team will be responsible for developing, maintaining, and delivering a portfolio of advisory and AI engagements in partnership with our internal teams. As an AI Architect Intern, you will drive customer outcomes for AI technology in support of accounts through supervised hands-on delivery of ServiceNow's AI capabilities and technical advisory activities.
As part of a project team, you will work to provide technical advice and guidance to customers on how to best utilize ServiceNow's GenAI technologies to achieve their business objectives
Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow's GenAI solutions
Develop and deliver GenAI Impact Accelerators to drive customer outcomes and value realization
Stay up to date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve Product Excellence's approach to customer success
Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, and other documentation to make information about ServiceNow's GenAI capabilities more accessible to the broader Impact Delivery organization, customers, and partners
Qualifications
Who you are:
Pursuing a Masters degree in Business, Information Systems, Computer Science, or a similar field and on track to graduate between May to June 2027
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Excellent listening, verbal, and written skills.
A passion to continually learn new areas of the Now Platform through instruction and self-training.
Proficient in Microsoft Office products and collaboration tools e.g., PowerPoint, SharePoint, Teams.
Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues.
An ambitious, creative, goal-oriented, and customer-focused mindset.
Ability to think big and deliver projects from conception through completion.
Keen attention to detail and the ability to multitask in a self-managed environment.
Highly organized and efficient.
Ability to handle multiple competing priorities, and ability to adapt in a flexible and fast-paced environment.
A basic understanding of Cloud computing and SaaS offerings is a plus.
Previous internship experience is a plus.
*This role is not eligible for employment-based sponsorship
*This role is not eligible for relocation
About ServiceNow
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over ~6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.
Learn more on Life at Now Blog Blog and hear from our employees about their experiences working at ServiceNow.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Specialist III Biopharma Manufacturing Technical Support
Technical internship job in Sanford, FL
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
The Role:
The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing.
Responsibilities:
* Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance.
* Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations.
* Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate.
* Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required.
* Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs.
* Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues.
* Assists with various audits and Facility walk throughs, responses, and corrections.
* Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones.
* Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs.
* Oracle SME, responsible for the population and maintenance product specific work definitions.
Quantitative Dimensions:
The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations.
Organizational Context:
The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
IT Support Specialist
Technical internship job in Orlando, FL
Job Description
The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel.
Minimum Requirements:
Associate Degree in Information Technology or Computer Science.
Minimum of 1 year of previous experience in network maintenance, desktop support and design.
Certification of A+ and N+
Essential Duties and Responsibilities:
Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases.
Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software.
Retrieve, review and/or modify data and deployment software.
Track software licensing and the use of software on site in accordance with corporate policy.
Maintain a database and inventory of technical equipment.
Assist in the preparation and planning of the school-based technology plan and SOP.
Oversees and maintain the school site.
Responsible for keeping up to date on current technology being used by the company.
Benefits:
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
Dental/Vision Insurance Coverage
12 Paid Holidays / Paid Time Off / Paid Volunteer Day
401[k] with 50% Employer Matching
Short-Term Disability Life Insurance
Supplemental Life Insurance Options
Growth Opportunities / Education Assistance and Professional Development Benefits
No Cost Benefits:
Group Life Insurance
Long Term Disability
Talent Referral Program
TicketsatWork - Discount Entertainment Program
Enjoy a paid day off on your birthday (available to full-time employees after two years)
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.
Technician Associate-Spectrometer
Technical internship job in Orlando, FL
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
* Use in house software applications to program circuit boards and calibrate light measuring devices
* Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling.
* Report defective materials or questionable conditions to the department supervisor.
* Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
* Complete tasks as directed by manufacturing schedules with minimum supervision
* Work performed in a shop environment.
* May work at different workstations as production needs require, or shifts from one station to another, during the assembly process
ABOUT THE CANDIDATE
Our ideal candidate will bring the following knowledge and experience:
* Minimum 3-year related factory experience
* High school diploma or equivalent
* Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups.
* Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math
* Electro-Optical assembly background a plus.
* Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed.
* Be proficient with Microsoft Office (Word, Excel, Outlook)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance.
Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security.
We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-KS1
#LI-Onsite
Technician Associate-Spectrometer
Technical internship job in Orlando, FL
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
Use in house software applications to program circuit boards and calibrate light measuring devices
Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling.
Report defective materials or questionable conditions to the department supervisor.
Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Complete tasks as directed by manufacturing schedules with minimum supervision
Work performed in a shop environment.
May work at different workstations as production needs require, or shifts from one station to another, during the assembly process
ABOUT THE CANDIDATE
Our ideal candidate will bring the following knowledge and experience:
Minimum 3-year related factory experience
High school diploma or equivalent
Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups.
Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math
Electro-Optical assembly background a plus.
Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed.
Be proficient with Microsoft Office (Word, Excel, Outlook)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance.
Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security.
We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-KS1
#LI-Onsite
Auto-ApplyTechnical Support Specialist
Technical internship job in Ocoee, FL
at our headquarters. iCoreConnect (NASDAQ: ICCT) is a national provider of secure communications for high-compliance industries including healthcare, finance, and legal. The company is headquartered in the Orlando metro area.
The Technical Support Specialist is the first escalation point within Support and Customer Service. This position is ideal for technical troubleshooters who excel at positively engaging with customers through both written and verbal communication. It is a highly customer-facing role, involving frequent daily interactions with clients. The technicians have basic service and product knowledge and can solve fundamental problems, such as resetting passwords, uninstalling applications, and assisting customer with using our services. The selected candidate knows how to structure his or her thought process to determine the problem and work toward resolution systematically and helpfully.
Required Skills:
* Strong analytical and problem-solving skills.
* Strong excellent time management skills
* Methodically troubleshoot and resolve issues.
* Excellent written communication and verbal skills, as well as strong listening skills.
* Strong interpersonal skills.
* Strong customer relation skills.
* Strong phone support skills are preferred.
* Ability to handle multiple priorities.
* Ability to develop documentation for common issues.
* Takes initiative to learn and develop.
* Positively works with small teams and is motivated when working independently.
Experience with:
* Various email systems (Outlook, Thunderbird, Webmail).
* Understanding of email systems and protocols (e.g. IMAP, SMTP).
* Windows & Apple operating systems and utilities.
* Modern-day browsers (e.g. Chrome, Safari, Firefox, IE).
* Standard debug tools and processes available in/for browsers (e.g. Firebug).
* Remote access services like TeamViewer, Splashtop, etc.
* CRM software (e.g. Salesforce).
Helpful Knowledge:
* MySql
* Zendesk or similar ticketing system
Pay and Holidays:
* Salary commensurate with skills and experience.
* Benefits Including Paid Vacation, Sick time & Holidays, Health, 401k, Dental, Vision, FSA/HSA and more offered after a 90-day probationary period.
* Hours are Monday - Friday from 11:00 a.m.- 8:00 p.m. (ET) at company HQ in Ocoee, FL.
NOTE: This is an in-house position at our headquarters.
IT/Help Desk Support Specialist
Technical internship job in Winter Haven, FL
Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization.
HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of qualified, diverse individuals within our organization.
This is a Full Time position that will include benefits such as healthcare, dental, paid time off, and 401k.
Salary is based on a combination of experience and education.
We look forward to reviewing your resume for this or even future opportunities which may arise!
Duties
Provides a wide range of technical service with the utmost professionalism to users in a solution center setting.
Provide information and direction to users on how to gain access to IT services.
Troubleshoot and triage interaction and incident tickets
Give guidance to clients to resolve their issue and prevent recurrences of the issue to the best extent possible.
Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups.
Inform clients of their IT options and the associated benefits and limitations.
Provide expert technical support to customers having varying levels of computing skills.
Identify incident trends and escalate identified problems to supervisory personnel.
Works with walk-up customers to resolve IT issues and answer IT-related questions.
Ability to troubleshoot and resolve issues accurately, promptly, and to the user's satisfaction.
Works with customers with all levels of IT knowledge resolving issues, answering questions, and providing guidance.
Works as part of a team as well as independently using IT skills and experience to resolve IT issues as quickly and accurately as possible.
Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems.
Works under limited supervision on tasks within established procedures.
Focus is on maintaining a high level of customer satisfaction. All personnel are required to be respectful, professional, courteous, and knowledgeable at all times.
Provide desktop software application assistance.
Provide assistance during seminars/conferences
Qualifications
Must have a Bachelor's degree
Demonstrated experience in prioritizing the workday, balancing multiple projects, and working across multiple deadlines.
Proficiency in Microsoft Excel and PowerPoint
Ability to obtain a DoD Secret clearance
Must be willing and able to travel
Previous experience working for a Government contractor is a plus
Auto-ApplySpring 2026 Software Engineering & Innovation Intern
Technical internship job in Longwood, FL
Requirements QUALIFICATIONS
Actively pursuing a degree in Computer Science, Software Engineering, or related technical field.
Experience with or strong interest in backend development using C# and Python.
Familiarity with REST APIs, cloud services, or AWS basics preferred.
Eagerness to explore AI, automation, and modern cloud-native architecture.
SOFT SKILLS
Inquisitive, self-motivated, and comfortable navigating ambiguity in emerging tech landscapes.
Able to synthesize technical findings clearly in writing or visual formats.
Strong collaborator with good time management and attention to detail.
Transportation ITS & Traffic Engineering Intern - Summer 2026
Technical internship job in Orlando, FL
WE ARE HIRING! AtkinsRéalis is seeking a Transportation ITS & Traffic Engineer Intern to join our Orlando, FL office. ABOUT US AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most.
Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day.
RESPONSIBILITIES
* Applies general planning, operational, and engineering principles to solve specific ITS/Traffic-related problems.
* Assists in the design and development of plans and drawings, which may include the development of preliminary layout and/or final drawings for ITS/Traffic design projects and Traffic studies. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, signing and pavement marking design, traffic safety studies, and more.
* Establishes and maintains records or files of technical data or documents.
* Organizes and conducts engineering investigations and planning work which has a well-defined scope.
* Researches feasibility of alternative design approaches, site conditions, and regulatory agency specifications.
* Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing designs and drawings created by others.
* Performs other such duties as the supervisor may from time to time deem necessary.
QUALIFICATIONS
* EXPERIENCE: No experience is generally required if accepted into an Associate's or Bachelor's degree program in a related technical field.
* EDUCATION: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026).
* SPECIAL SKILLS:
* Working knowledge of Microsoft Office products including Teams, Word, PowerPoint, Excel, and Teams.
* Good technical writing and communications skills, including the ability to present concepts verbally.
* Ability to perform in a professional, courteous manner and remain friendly while under pressure.
* Ability to process paper/electronic documents and utilize computer equipment.
* Familiarity with the use of Microsoft Outlook or equivalent e-mail program, as well as the use of Internet and other information processing and storage techniques.
* Experience with AutoCAD or MicroStation (preferred)
* PROFESSIONAL REGISTRATIONS: None
WHY JOIN US?
AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey.
We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs.
By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next.
Let's build the future-together.
WHAT WE OFFER AT ATKINSRÉALIS:
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including:
Competitive salary
Hands-on experience with industry leaders
Support and mentorship from various professionals throughout the business
Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities
As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing:
* Opportunities to work on various projects of ranging size and scope
* Support & structured mentorship from various professionals throughout the global AtkinsRéalis network
* Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication
* Integration into a robust Emerging Professional Network
* Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program
* Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location.
Are you ready to start your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
#URR100
Worker Type
Employee
Job Type
Casual
At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyTransportation ITS & Traffic Engineering Intern - Summer 2026
Technical internship job in Orlando, FL
WE ARE HIRING!
AtkinsRéalis is seeking a Transportation ITS & Traffic Engineer Intern to join our Orlando, FL office.
ABOUT US
AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most.
Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day.
RESPONSIBILITIES
Applies general planning, operational, and engineering principles to solve specific ITS/Traffic-related problems.
Assists in the design and development of plans and drawings, which may include the development of preliminary layout and/or final drawings for ITS/Traffic design projects and Traffic studies. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, signing and pavement marking design, traffic safety studies, and more.
Establishes and maintains records or files of technical data or documents.
Organizes and conducts engineering investigations and planning work which has a well-defined scope.
Researches feasibility of alternative design approaches, site conditions, and regulatory agency specifications.
Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing designs and drawings created by others.
Performs other such duties as the supervisor may from time to time deem necessary.
QUALIFICATIONS
EXPERIENCE: No experience is generally if accepted into an Associate's or Bachelor's degree program in a related technical field.
EDUCATION: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026).
SPECIAL SKILLS:
Working knowledge of Microsoft Office products including Teams, Word, PowerPoint, Excel, and Teams.
Good technical writing and communications skills, including the ability to present concepts verbally.
Ability to perform in a professional, courteous manner and remain friendly while under pressure.
Ability to process paper/electronic documents and utilize computer equipment.
Familiarity with the use of Microsoft Outlook or equivalent e-mail program, as well as the use of Internet and other information processing and storage techniques.
Experience with AutoCAD or MicroStation (preferred)
PROFESSIONAL REGISTRATIONS: None
WHY JOIN US?
AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey.
We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs.
By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next.
Let's build the future-together.
WHAT WE OFFER AT ATKINSRÉALIS:
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including:
Competitive salary
Hands-on experience with industry leaders
Support and mentorship from various professionals throughout the business
Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities
As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing:
Opportunities to work on various projects of ranging size and scope
Support & structured mentorship from various professionals throughout the global AtkinsRéalis network
Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication
Integration into a robust Emerging Professional Network
Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program
Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location.
Are you ready to start your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
#URR100
Worker TypeEmployeeJob TypeCasual
At
AtkinsRéalis
, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyINFORMATION TECHNOLOGY INTERNSHIP
Technical internship job in Orlando, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Dietetic Technician, Registered - RD Pathway Program with Free Internship & Exam Support
Technical internship job in Orlando, FL
Job description:
From NDTR to RD - We'll Help You Get There!
Now Hiring in Orlando, FL!
Your NDTR credential is just the beginning - at Nutritious Lifestyles, we make sure it's not the finish line. If you've dreamed of becoming a Registered Dietitian but felt held back by cost or lack of support, this is your chance. With us, you'll gain real clinical experience, personalized mentorship, and even a FREE Dietetic Internship so you can reach RDN status without the usual roadblocks.
Why This Role Stands Out:
FREE Dietetic Internship + Up to 50% Master's Tuition Reimbursement
Dedicated RD Mentorship - from leaders who've walked the same path.
Proven Exam Success - 87% RD exam pass rate with our prep tools.
Personalized Training - hands-on care from pediatrics to long-term care.
What You'll Actually Do:
Deliver meaningful nutrition care and education daily.
Work shoulder-to-shoulder with MDs, RNs, OTs, STs, and dietary staff.
Take ownership of nutrition assessments and clinical indicators.
Be a trusted voice on the interdisciplinary team.
Contribute to audits and NFPEs that improve patient outcomes.
What's In It for You:
Up to $3,000 Relocation/Sign-On Bonus
Competitive Pay + Referral & Performance Bonuses
Monthly Free CEUs + Licensure Reimbursement
Free Mental Health Counseling
Visa Sponsorships Available (OPT, H1-B, TN)
Flexible Schedule - no nights, weekends, or holidays
Health/Dental/Vision, PTO, 401k
Minimum Requirements
Bachelor's degree from an accredited DPD program
OR
Current NDTR credential
Call/Text: **************
Apply: ****************************
Nutritious Lifestyles is an Equal Opportunity Employer.
JavaScript Tech Support Engineer - UX.
Technical internship job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Support Specialist
Technical internship job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
INFORMATION TECHNOLOGY INTERNSHIP
Technical internship job in Winter Haven, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: