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  • Internship, Software Engineer - TechEdge Program - Summer 2026

    Federal Reserve Bank of Kansas City 4.7company rating

    Technical internship job in Kansas City, MO

    CompanyFederal Reserve Bank of Kansas CityChallenging and Rewarding Work | Commitment to Integrity and Service | Leadership Opportunities Consider a career with an organization focused on promoting a healthy regional and national economy. As an intern, you will directly contribute to the trust and confidence in the nation's financial system through challenging work assignments and rewarding professional experiences. We focus on personal development and growth and reward high performance with increasingly complex assignments and promotional opportunities. The internship opportunities will be available on several teams within the IT division and will last approximately 10 weeks. TechEdgeis an innovative program that gives entry-level talent a chance to take control of their future and inspire change in our organization. We take an intentional approach to both professional and technical development, allowing you to experiencedifferent rolesthat align with your passions, while delivering meaningful work. What does a Software Engineer Intern do? Participates in a variety of challenging assignments,similar tothose handled by full-time staff. Contributes to analysis, design, and implementation of enterprise solutions for the organization's strategic and complex application delivery projects. Actively engages with complex and diverse technical teams to learn applied concepts of the Software Development Life Cycle (SDLC), with an emphasis on agile development and best practices. Serves as a "consultant" or advocate to the business by collaborating with customers to formulate technology strategies thatfacilitatethe realization of business goals andobjectives. What skills and experience do Software Engineer Interns need? Undergraduate or graduate students within two years of graduation. Strong analytical and problem-solving skills. Initiative and leadership skills. Effective communication and interpersonal skills, including the ability to work effectively in a team environment. Understanding of programming skills including, but not limited to, Java, Python,Angular,SQL, C#, HTML, etc., preferred. Are there specific requirements to be a Software Engineer Intern? Bank employees may not own or control, directly or indirectly, any debt or equity interest in a depository institution and, in certain assignments, in a primary dealer of government securities. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. This restriction also applies to an employee's spouse or minor child. Prospective hires will berequiredto abide by this restriction and may be asked todivesttheir financial holdings as a condition of employment. Please attachthe following with yourapplication: Resume UnofficialTranscript Cover Letter - Optional Note: You will not be able to attach documents afterapplicationsubmission. Posting Close Date: Thursday, March 5, 2026 Additional Information How We Work: On-site, full-time with 5 days per month remote work flexibility Location:Kansas City, MO Remote Eligible: No Pay Rate: $22.00 per hour Final offers aredeterminedby factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location. CitizenshipRequirements:United States citizenship or lawful permanent resident alien status with at least three (3) or more years of United States residency from the date of legal entry to the United States isrequiredfor this position. ScreeningRequirements: This position hasadditionalscreening requirements due to the information accessed while performing the job. Theseadditionalscreenings would beinitiatedat the time of offer acceptance andcouldtake up to a couple of months tocomplete. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks. Sponsorship: The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. About Us Who We Are What We Do Followus on LinkedIn , Instagram , X (formerly Twitter) , and YouTube Full Time / Part TimeFull time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryInternship Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (FRS) or through verified Federal Reserve Bank social media channels. Privacy Notice
    $22 hourly 1d ago
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  • Information Technology Support Engineer

    Teceze

    Technical internship job in Kansas City, KS

    Title: IT Support Duration: 3 Weeks Project for one of our clients in Kansas City The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
    $53k-77k yearly est. 21h ago
  • Help Desk Technician

    Premium Waters 4.3company rating

    Technical internship job in Riverside, MO

    Job Description We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment
    $22-26 hourly 13d ago
  • Truck Service Technician Internship

    Custom Truck One Source 4.2company rating

    Technical internship job in Kansas City, MO

    About the Role: We are seeking a highly motivated Truck Service Technician Intern to join our team in Kansas City, MO. As a Truck Service Technician Intern, you will be responsible for assisting our experienced technicians in diagnosing, repairing, and maintaining heavy-duty trucks and trailers. You will gain hands-on experience in a fast-paced and dynamic work environment, working alongside a team of skilled professionals. Your primary goal will be to ensure that our customers receive the highest level of service and satisfaction. Minimum Qualifications: Enrollment in a technical school or equivalent program Basic knowledge of diesel engines and heavy-duty truck systems Ability to read and interpret technical manuals and schematics Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Preferred Qualifications: Previous experience in a similar role ASE certification or equivalent Familiarity with diagnostic tools and software Ability to work independently and as part of a team Willingness to learn and take on new challenges Responsibilities: Assist experienced technicians in diagnosing and repairing heavy-duty trucks and trailers Perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections Maintain accurate records of all repairs and services performed Communicate effectively with customers and team members Adhere to all safety procedures and guidelines Skills: As a Truck Service Technician Intern, you will utilize your technical knowledge and problem-solving skills to diagnose and repair heavy-duty trucks and trailers. You will also communicate effectively with customers and team members, ensuring that all repairs and services are performed to the highest standards. In addition, you will have the opportunity to learn new skills and techniques from experienced technicians, and to work independently and as part of a team to achieve our goals. Your attention to detail and commitment to safety will be critical to your success in this role.
    $22k-38k yearly est. Auto-Apply 60d+ ago
  • IT Desktop Support - Associate // Kansas City MO 64111

    Mindlance 4.6company rating

    Technical internship job in Kansas City, MO

    Business IT Desktop Support - Associate Division Healthcare Contract 3 Months Qualifications Brief Description Providing technical guidance to a wide range of users over phone, via email and at colleague's work stations. Prioritizing work schedules to minimize operational down time. Requirements · High level customer services skills · An empathetic and approachable manner · A passion for IT and the ability to learn new technologies · The discipline to work within a fast-paced and dynamic support environment both individually and as part of a team. · Minimum of Bachelor's Degree or 3 year's desktop support experience · Experience with Microsoft desktop applications (Office, Outlook, etc.) · Experience with Microsoft Active Directory · Good written and verbal communication skills · Minimal travel, as necessary · Willing to work weekends/nights as needed for system upgrades · Microsoft certification (MSCE) preferred · Systems administrator experience with Microsoft Networking systems (Windows 2008/2012) with a LAN of at least 10 users is desirable · Experience supporting Android and iOS mobile devices Specific Job Duties · Assemble and support desktop & laptop computers and applications (Windows 7 Professional, Windows 10, Microsoft Office, Internet Explorer, RightFax, Filemaker, Symantec Endpoint Protection, SAS, etc.) · Support/educate end-users · Image systems via Ghost and/or SCCM · Utilize the SCCM to deliver new/updated software packages to the desktops/laptops · Maintain license inventory of all desktop computer applications · Maintain physical inventory of all desktop & laptop computers · Perform minor troubleshooting & repair of computers · Coordinate with vendors for the repair of desktop and laptop computers in and out of warranty · Provide remote support and troubleshooting. · Provide Desktop Team leadership · Attend team meetings · Make recommendations for improvement to Manager, Site Support · Other duties as assigned by Manager, Site Support If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $32k-38k yearly est. Easy Apply 2d ago
  • Help Desk Support III Specialist

    Comptech Computer Technologies

    Technical internship job in Kansas City, KS

    WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Help Desk Support III Specialist Location: Kansas City, KS (On-Site) Supporting: The Environmental Protection Agency (EPA) Role Summary CompTech is seeking a qualified, on-site, Help Desk Support III Technician. This role supports the EPA's mission by ensuring the reliability and performance of enterprise IT systems through advanced technical support, complex troubleshooting, and proactive system management. Acting as a senior escalation point between Tier 2 and Tier 3 support, this role maintains end-to-end ownership of incidents to ensure timely resolution and consistent, secure IT operations across the EPA enterprise. Core Responsibilities ITSM Framework Support Resolve ITSM tickets with minimal rerouting, maintaining full accountability through resolution. Partner with system owners and Tier 3 teams to address complex and escalated issues efficiently. Active Directory (AD) Services Manage user and device accounts, group memberships, and permissions using One Identity Active Roles Server. Troubleshoot access and configuration issues and develop scripts to streamline account management and data collection. Exchange / Email Service Administer distribution lists, shared mailboxes, and access permissions within the Microsoft Exchange environment. Resolve complex email and user access issues to ensure reliable communication services. Voice Services (VoIP and Analog Systems) Provide advanced support for VoIP and analog telephony systems, including configuration, deployment, and maintenance. Maintain and update knowledge base articles (KBAs) to reflect system enhancements and new protocols. Windows Administration Service Manage file, folder, and shared drive access and permissions. Execute large-scale data migrations with a focus on accuracy, security, and minimal user disruption. Replacement Systems Management Coordinate hardware refreshes and software updates through effective logistical planning. Configure, test, and deploy replacement systems to rapidly restore and enhance user productivity. Experience & Security Clearance Requirements: Minimum Experience: 5 years, IT Service Desk Experience Experience using SNOW Experience with iPhones Experience with Windows Support Federal Government IT Support Experience Security Clearance Requirements: Other- Project performs their own background check Salary: $70k-$75k, Benefits + 401k + matching Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.
    $70k-75k yearly Auto-Apply 1d ago
  • PC Support Technician

    Link Solutions, Inc. 4.2company rating

    Technical internship job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 16d ago
  • Help Desk Technician

    Healthcare Support Staffing

    Technical internship job in Kansas City, KS

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!
    $32k-52k yearly est. 2d ago
  • Executive Technical Support Specialist

    Insight Global

    Technical internship job in Kansas City, KS

    Insight Global is looking for a Executive Technical Support Specialist to be hired on directly with a client of ours. This person will be expected to provide white glove technical support service to executive members within the organization. This person must have a strong knowledge and understanding of Microsoft applications and hardware, Apple products, and have great communication and customer service skills. This position is local to Kansas City, KS, and some travel will be involved. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - At least 3 years of experience provide IT support to executives (C-Level and other VIP staff) - 5 years of experience in desktop hardware, operating systems, and printers - 3 years supporting Apple products (tablets/computers) - 3 years of experience in MS O365 products - 2 years of experience in business communication platforms (messaging, video conferencing, etc) - Certifications/licenses (MCP, Apple Certifications, CompTia)
    $32k-52k yearly est. 6d ago
  • Help Desk Support

    Riverside Transport, Inc.

    Technical internship job in Kansas City, KS

    Riverside Transport Inc. has an opening for Helpdesk Support I within the IT department. This is an excellent opportunity to join a growing company and be a part of a great IT support team. The IT team at RTI uses a wide variety of modern technologies to provide support and has a great time doing it. Providing excellent service by customer service, know-how, and teamwork, the IT team at RTI supports over 300 employees. Job Function * Utilize ticketing system to document issue status and resolution * Setup and image PCs for deployment * Support Windows OS * Installing, configuring and troubleshooting systems, printers and desktop/laptop components * Provide support and installation of software applications * Assist in maintaining an inventory of IT hardware * Use remote access software to troubleshoot technical problems * Troubleshoot basic network connectivity issues * Assist in troubleshooting and configuring phone system settings * Assist with basic Android tablet troubleshooting * Assist with general printer maintenance, configuration, and troubleshooting * Rotational on-call support * Provide support via deskside, email, and phone * Additional duties and projects as needed
    $32k-52k yearly est. 4d ago
  • Campus Intern - IT Assets

    J.E. Dunn Construction Company 4.6company rating

    Technical internship job in Kansas City, MO

    **Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.** **Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** **Role Summary** Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education. **Key Role Responsibilities - Core** Campus Interns will have the opportunity to: + Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment. + Provide progress updates and reports + Conduct job site observations with project leadership + Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc. + Support vendor/trade partner pricing/bid solicitation and coordination + Participate in all aspects of the project-specific safety plan and culture + Work collaboratively and create relationships with project team members, trade partners, vendors and clients + Perform other duties as required by supervisor **Key Role Responsibilities - Additional Core** N/A **Knowledge, Skills & Abilities** + Able to be flexible + High energy + Leadership potential + Strong work ethic + Excellent written and verbal communication skills + Works well under pressure and in deadline situations **Education** + Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity **Experience** N/A **Working Environment** **Benefits Information** The benefits package aligned to this position is Intern. Please click the link below for more details. Click here for benefits details. (************************************************************************************ This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. _JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._ **_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_** _JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._ **Why People Work Here** At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them **Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts** **About JE Dunn** For more information on who we are, clickhere. (*********************************** **EEO NOTICES** Know Your Rights: Workplace Discrimination is Illegal (*********************************************************************************************** California Privacy Policy **E-Verify** JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) (******************************************************************************************** Right to Work (English) Right to Work (Spanish) (***************************************************************************************************************************** **Nearest Major Market:** Kansas City
    $32k-41k yearly est. 57d ago
  • Supportive Living Technician

    Beacon Mental Health

    Technical internship job in Kansas City, MO

    DAY AND EVENING SHIFTS AVAILABLE Provides on-site support services for those living in Beacon housing programs. They will provide supportive services, monitoring, and outreach to participants. Services provided to persons with serious mental illness, including persons with co-occurring conditions and/or chronic medical conditions. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Provides person centered supportive services to help consumers develop independent living skills, coping skills, communication skills and problem-solving skills. Assist consumers with monitoring medication adherence. • Provides Crisis intervention to consumer's experiencing a psychiatric or substance use related crisis and utilize clinical judgment in recommending appropriate treatment recommendations, including the need for hospitalization or residential treatment. • Collaborates with CS workers to problem solves issues related to housing and housing crisis, accessing community resources to assist with basic needs as well as emergency situations, advocate for consumers in regard to receiving proper health care, and assist consumers in resolving matters of significance. • Promotes wellness and coping skills by assisting consumers to improve overall health, identify individual warning signs, and help develop ways to prevent relapse. • Works in coordination with CS Workers to engage consumers in activities which enhance wellness, supporting individual recovery goals. • Promotes dialogues on recovery and resilience. Responsible for teaching and modeling recovery management skills and problem-solving skills. • Actively engages consumers to connect with other consumers and with their community at large and encourage the use of natural resources. Facilitate groups for participants to build community and natural supports. • Encourage consumers to utilize community agencies and resources which support recovery and increased social, educational, employment and recreational opportunities. • Completes progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions. • Attends and participates in clinical team meetings • Observes all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals. • Maintains required training and certifications. • Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively. • Other duties and/or responsibilities may be assigned by supervisor. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) Education/Certifications: • High School diploma or equivalent required • CPR/First Aid Certification required • Pre-employment TB test required. • Valid driver's license plus minimum state-mandated auto insurance required. Experience Required: • 1 year required • 2-3 years of position related experience preferred Required Knowledge: • Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). • Prior mental health and/or substance use knowledge required. • Prior healthcare technology software experience preferred. Skills/Abilities: • Oral and written communication skills; ability to present healthcare information in an understandable manner to both individuals and groups as needed. • The ability to interact with a wide range of individuals. • The ability to maintain a high level of client confidentiality. • Ability to travel locally between sites. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is regularly required to drive to local destinations within the catchment area. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
    $32k-51k yearly est. 60d+ ago
  • Technical Support Technician (Comms) - MTCCS

    Nexthreat

    Technical internship job in Leavenworth, KS

    Job Title: Technical Support Technician (Comms) Location: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
    $33k-54k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Lightedge 3.3company rating

    Technical internship job in Kansas City, MO

    Job DescriptionThe Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA) Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests Install hardware upgrades and parts replacements into existing equipment Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies Perform Network, Operating System, SANStorage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedgemanaged customers and internal systems Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs Escalate to other teams per procedure following and maintaining SLAs Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities Provide after-hours support as part of an operations on-call rotation to maintain high availability of services Requirements 3-5 years of experience in a technical support role with a focus on system administration or networking Intermediate knowledge supporting and administering in some of these areas: IBMi, Windows,Unix, and/or Linux server Operating Systems IBM operations for scheduled jobs and tasks Virtualization technologies (VMware, Nutanix AHV, or HyperV) Server hardware (Dell, HPE, Lenovo, etc) LAN/WAN Networks (Cisco, Juniper, Arista, etc) Firewalls (Palo Alto, Fortigate, Cisco ASA, etc) Web services (Apache, IIS, etc) Databases (MySQL, MSSQL, Mongo, etc) IPSEC and SSL VPN Load Balancers (F5, NSX, etc) Excellent written and verbal communication skills Problem solving skills and the ability to prioritize Customer service Possess the ability to comprehend and execute documented escalation procedures under pressure Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $38k-54k yearly est. 24d ago
  • Software Development Intern

    Americo Financial Life and Annuity 4.7company rating

    Technical internship job in Kansas City, MO

    Job Description Software Development Intern No sponsorship for this program. The internship will be on-site and located in Kansas City, MO. Please refrain from applying if you are not able to reside in the Kansas City metro area from June-August 2026 This is a Paid Internship Program. Americo will be hosting our annual summer IT internship program! Our office is located at the heart of Kansas City in Downtown KCMO. Our 10-week IT Internship program will allow you to gain hands-on experience in the workplace and increase industry knowledge. You will work on special projects, shadow experienced team members, and interact with people from all levels of the company. We will be selecting interns for the following department: Software Development. Essential Responsibilities Support the development team in writing and maintaining software Contribute to 2026 software development projects and goals Develop processes, tools, and templates Assist project team members with various support tasks Conduct basic research and data collection Maintain records, notes, and files related to specific projects Assist in the development of presentation materials and reports Communicate, plan and execute ideas & projects Perform other duties as assigned Qualifications Studying an IT-related field: Computer Science, Information Technology, Mathematics, or Management Information System, etc. Ability to efficiently organize work and manage time to meet deadlines Strong verbal and written communication Excellent analytical and problem-solving skills Ability to work well in teams Strong work ethic and attention to detail Strong analytical and problem-solving skills; resourceful and able to solve problems creatively Strong proficiency in Microsoft Word, Excel, and PowerPoint General understanding of software development techniques Legally able to work in the United States
    $28k-33k yearly est. 7d ago
  • TRUCK SERVICE TECHNICIAN INTERNSHIP

    Custom Truck One Source 4.2company rating

    Technical internship job in Kansas City, MO

    About the Role: We are seeking a highly motivated Truck Service Technician Intern to join our team in Kansas City, MO. As a Truck Service Technician Intern, you will be responsible for assisting our experienced technicians in diagnosing, repairing, and maintaining heavy-duty trucks and trailers. You will gain hands-on experience in a fast-paced and dynamic work environment, working alongside a team of skilled professionals. Your primary goal will be to ensure that our customers receive the highest level of service and satisfaction. Minimum Qualifications: * Enrollment in a technical school or equivalent program * Basic knowledge of diesel engines and heavy-duty truck systems * Ability to read and interpret technical manuals and schematics * Strong attention to detail and problem-solving skills * Excellent communication and interpersonal skills Preferred Qualifications: * Previous experience in a similar role * ASE certification or equivalent * Familiarity with diagnostic tools and software * Ability to work independently and as part of a team * Willingness to learn and take on new challenges Responsibilities: * Assist experienced technicians in diagnosing and repairing heavy-duty trucks and trailers * Perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections * Maintain accurate records of all repairs and services performed * Communicate effectively with customers and team members * Adhere to all safety procedures and guidelines Skills: As a Truck Service Technician Intern, you will utilize your technical knowledge and problem-solving skills to diagnose and repair heavy-duty trucks and trailers. You will also communicate effectively with customers and team members, ensuring that all repairs and services are performed to the highest standards. In addition, you will have the opportunity to learn new skills and techniques from experienced technicians, and to work independently and as part of a team to achieve our goals. Your attention to detail and commitment to safety will be critical to your success in this role.
    $22k-38k yearly est. 60d+ ago
  • PC Support Technician

    Link Solutions 4.2company rating

    Technical internship job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen. Must be able to obtain and maintain a DoD Secret Security Clearance. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Techniciant role or relevant field. Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: Active Secret Clearance. BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 16d ago
  • Help Desk Technician

    Healthcare Support Staffing

    Technical internship job in Kansas City, KS

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral.If you know of someone looking for a new opportunity, please pass along my contact information!
    $32k-52k yearly est. 60d+ ago
  • Campus Intern - IT Security

    J.E. Dunn Construction Company 4.6company rating

    Technical internship job in Kansas City, MO

    **Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.** **Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** **Role Summary** Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education. **Key Role Responsibilities - Core** Campus Interns will have the opportunity to: + Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment. + Provide progress updates and reports + Conduct job site observations with project leadership + Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc. + Support vendor/trade partner pricing/bid solicitation and coordination + Participate in all aspects of the project-specific safety plan and culture + Work collaboratively and create relationships with project team members, trade partners, vendors and clients + Perform other duties as required by supervisor **Key Role Responsibilities - Additional Core** N/A **Knowledge, Skills & Abilities** + Able to be flexible + High energy + Leadership potential + Strong work ethic + Excellent written and verbal communication skills + Works well under pressure and in deadline situations **Education** + Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity **Experience** N/A **Working Environment** **Benefits Information** The benefits package aligned to this position is Intern. Please click the link below for more details. Click here for benefits details. (************************************************************************************ This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. _JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._ **_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_** _JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._ **Why People Work Here** At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them **Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts** **About JE Dunn** For more information on who we are, clickhere. (*********************************** **EEO NOTICES** Know Your Rights: Workplace Discrimination is Illegal (*********************************************************************************************** California Privacy Policy **E-Verify** JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) (******************************************************************************************** Right to Work (English) Right to Work (Spanish) (***************************************************************************************************************************** **Nearest Major Market:** Kansas City
    $32k-41k yearly est. 57d ago
  • Support Technician

    Lightedge Solutions 3.3company rating

    Technical internship job in Kansas City, MO

    The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA) Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests Install hardware upgrades and parts replacements into existing equipment Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies Perform Network, Operating System, SANStorage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedgemanaged customers and internal systems Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs Escalate to other teams per procedure following and maintaining SLAs Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities Provide after-hours support as part of an operations on-call rotation to maintain high availability of services Requirements 3-5 years of experience in a technical support role with a focus on system administration or networking Intermediate knowledge supporting and administering in some of these areas: IBMi, Windows,Unix, and/or Linux server Operating Systems IBM operations for scheduled jobs and tasks Virtualization technologies (VMware, Nutanix AHV, or HyperV) Server hardware (Dell, HPE, Lenovo, etc) LAN/WAN Networks (Cisco, Juniper, Arista, etc) Firewalls (Palo Alto, Fortigate, Cisco ASA, etc) Web services (Apache, IIS, etc) Databases (MySQL, MSSQL, Mongo, etc) IPSEC and SSL VPN Load Balancers (F5, NSX, etc) Excellent written and verbal communication skills Problem solving skills and the ability to prioritize Customer service Possess the ability to comprehend and execute documented escalation procedures under pressure Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
    $38k-54k yearly est. Auto-Apply 60d+ ago

Learn more about technical internship jobs

How much does a technical internship earn in Saint Joseph, MO?

The average technical internship in Saint Joseph, MO earns between $22,000 and $48,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.

Average technical internship salary in Saint Joseph, MO

$32,000
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