Technical internship jobs in Texas

Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.

Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a strong, intermediate level background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities. Primary Responsibilities: • User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archiving user data. • Technical Support: Provide desktop and laptop support, including, on-call and I.T. help to support I.T. techs and MSP in our overseas locations during work shift. Coordinate shipping, delivery, and returns of IT equipment. Provide remote support and guidance, particularly for overseas team members. • Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction. • Documentation: Manage and update IT requests and tickets to support users and clients, assist with technical documentation to improve internal processes. • Asset Management: Participate in IT asset management and assist with IT projects, such as infrastructure upgrades. • Collaboration: Work with the IT team to ensure smooth day-to-day operations and continuous improvement of IT services. Assist overseas IT team members with tickets and issues, maintaining Quality Assurance (QA) & SLA times. Work Environment, Hours, & Benefits: This position will cover the overnight shift from 12:00 AM to 9:00 AM (Central Time), Monday to Friday or Sunday to Thursday. Training will take place over six to twelve weeks during normal business hours in our Dallas Corporate office before transitioning to the night shift. This role is based in our Dallas corporate office, near the 635 and 75 High Five Interchange. Specific days for on-site versus remote work will be determined based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time. Help Desk Qualifications / Skills & Requirements: • Problem-solving skills • Basic Computer & LAN knowledge • Excellent verbal and written communication skills (English proficiency required) • Documentation & Procedure skills • Operating systems knowledge • Phone skills • Customer service focus • Quality Focus • PC proficiency (Microsoft Operating Systems, Microsoft Office) • On-Prem & Azure Cloud knowledge Preferred Qualifications (Not Required): • Linux & Mac OS knowledge • Bilingual (Hindi/Telugu) proficiency, though proficient English is mandatory • Pursuing or recently completed a degree in Management Information Systems, Computer Science, Information Technology, or a related field Education, Experience, and Licensing Requirements: • High school diploma, GED, or equivalent • Prior information technology or operating systems experience preferred • Familiarity with basic office software (Windows, Office, Word, Excel, Outlook) • Prior experience or coursework related to IT help desk, desktop support, or systems administration. Seeking strong intermediate I.T. skills.

About Us We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences. Why This Role Matters As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem. A Day in the Life Answer inbound support calls and resolve issues in real time. Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals. Diagnose network issues (IP conflicts, offline devices, router/switch connectivity). Review basic logs or SQL-based data points for troubleshooting. Document tickets clearly and completely. Collaborate with Support Specialists on escalated or complex cases. If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit. Position Overview The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively. Responsibilities Technical Support & Troubleshooting Provide front-line POS support for restaurants, retail, and small business clients. Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals. Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration). Perform basic SQL-related checks and assist with database incident troubleshooting. Conduct technical research and collaborate with partners or internal teams for escalated resolution. Documentation & Collaboration Maintain and update troubleshooting documentation, SOPs, and FAQs. Log accurate, detailed ticket notes for all interactions. Report recurring issues and contribute to long-term process improvements. Work with Support Specialists to ensure timely resolution of all cases. What Success Looks Like (First 90 Days) Responds quickly and professionally to all incoming support requests. Resolves the majority of L1-level issues independently. Demonstrates accurate troubleshooting and proper escalation judgment. Maintains clean, complete, and consistent ticket documentation. Receives positive merchant feedback regarding communication and clarity. Qualification & Requirement Technical Skills 1+ years of IT experience; POS experience in the restaurant industry is a strong plus. Experience with Linux, Windows, and Android operating systems. Understanding of Active Directory environments. Basic knowledge of SQL Server/database environments. Knowledge of computer networking (IP addressing, routing basics, switches, DHCP). Experience with POS systems or payment hardware is preferred. Professional Skills Customer service, help desk, or remote support experience preferred. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Restaurant industry experience is a plus. Additional Bilingual is a plus (English + Spanish, Chinese, or Vietnamese). Must be organized, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Opportunity to grow within a rapidly expanding tech company. Work directly with real-world restaurant and retail operations. Supportive, collaborative team environment. Direct impact on customer operations and system reliability.

To apply, you must take this assessment: ******************************************************************* Reliable Technology Services is a Frisco, Texas based Managed IT Service Provider that builds enterprise class infrastructure, voice, and data networks for small and medium sized organizations. Reliable was founded in 2007 with a mission to provide superior technology solutions delivered with integrity by experts who excel at creating solutions for complex business problems, and to be a key player in the success of others. Reliable has employed a team of the best and brightest technology engineers and support staff in the DFW area. This position is a key member of Reliable Technology's Partner Success Team. The TIER 1 DESKTOP SUPPORT TECHNICIAN is responsible for performing technical service work at the client sites and remotely (from our Frisco office), identifying risk areas that the client needs to address, ensuring proper functioning of client computer systems, reporting work performed and findings to Reliable management and client point of contacts. The TIER 1 DESKTOP SUPPORT TECHNICIAN installs, troubleshoots, maintains, and uses a variety of computer systems, software, peripheral devices, servers, and network equipment. Significant interface with clients, third parties, and vendors is necessary for handling daily responsibilities. An attitude of responsibility for effective and efficient client service, respect for client, as well as company profitability is essential. Developing a keen understanding of Reliable Systems, Client environments, Service and Product Offerings, Vendor and Partner Programs and maintaining technical competency is essential to success. BENEFITS Paid Personal Time Off Paid Federal Holidays (7) Competitive Salary Professional Sporting Event Suites year round Activities + Outings (Family Atmosphere) Regular Reviews for Advancement Job Requirements TECHNOLOGY SKILLS Experience with installation, configuration, maintenance and management of the following: Active Directory Remote Access Windows Server software Distribution Microsoft & Office 365 Imaging Internet technologies: DNS, DHCP Asset Management QOS and VOIP configurations Ability to provide technical support by identifying, troubleshooting, and resolving problems with desktop systems, network, internet, and other computer technology Proficient with office equipment (computers, printers, fax, scanner) Proficient with Microsoft Office and standard user productivity tools General Requirements Work business hours 8 am - 5 pm; After-Hours as required to meet client needs Participate in On-Call (After-Hours) rotation Schedule flexibility to accommodate client needs Willingness work extended hours, nights and weekends Must be detail oriented and accurate Must have strong interpersonal and documentation skills Ability to interface effectively with others to foster a cooperative, team-based approach to problem resolution and/or project-based work is required Must have a keen sense of awareness for others needs and communication styles Ability to have fun in a fast-paced environment Strong ability to analyze data and make intelligent decisions Ability to identify when senior/management level assistance is needed Excellent communication skills, both written and verbal Excellent organizational skills and ability to adapt easily Ability to prioritize, multi-task, work around deadlines and adapt easily Must be able to work effectively and contribute value with limited direction Valid state-issued driver's license and functional vehicle Willingness to travel in and around the DFW area General Responsibilities CUSTOMER CARE Quality customer service is a top priority. Respect for the customers, employees and all other stakeholders, coupled with professional and ethical behavior at all times is a requirement Proven experience showcasing accuracy, analytical abilities, ethics, and values Ability to provide product and service information, and suggest products or solutions for sales Ability to successfully balance the needs of the customer and the needs of Reliable Build relationships with customers to establish and maintain trust, credibility, and respect Ability to remain professional, confident, courteous and patient at all times TEAMWORK Build relationships with coworkers, including members of other departments, to get results Build relationships with customers as though Reliable were a member of the customer's internal technology team Offer ideas for process improvement and maintain procedural documentation Engage in excellent communication, documentation and record keeping KNOWLEDGE & LEARNING Regular desire to take on new challenges with the goal of expanding your individual knowledge, skills, and abilities Engage in training and educating other team members to facilitate growth and learning for all team members Actively seek out methods for expanding your knowledge and skills beyond company provided or company mandated learning initiatives Actively seek out information on best practices and recommend new processes to improve efficiency DAILY TASKS Interact in a professional and courteous manner with Clients by Phone and In Person Promptly respond to client service requests and internal needs Evaluate and Prioritize Service Tickets with the help of service coordinator Attend daily huddles Complete service events and document resolution of Service Tickets Coordinate service events with network service staff, keep service coordinator informed Adhere to scheduled service events, keep calendar up to date & maintain communication with team Notify coordinator of emergency service visits if not immediately serviceable Maintain client information in Service Portal Ensure Service Ticket reporting; ensure & verify completion of service events Research, identify and configure equipment purchases for client and internal requirements Report client service or equipment needs to service coordinator or manager Complete timesheet record of work performed & expenses on a daily basis Ensure client service requirements are understood and accomplished, get timely help if needed Perform onsite and remote client service as assigned Report to assignments on time at the scheduled time Maintain accurate individual calendar, along with service coordinator scheduling Communicate with service coordinator and/or manager for scheduling and service requirements Ensure accurate and thorough documentation and reporting of Service Orders Ensure accurate client documentation in Service Portal Escalate complicated service matters immediately to senior engineer or service manager Escalate client satisfaction concerns Ensure an understanding of job objectives and billable vs. non-billable work, seek guidance from Service Coordinator or Manager as needed PERIODIC TASKS Attend weekly service meetings Assist with physical inventory and location tracking for internal assets, equipment and software Ensure responsible handling and organizing of service parts and equipment stock Notify service coordinator of any parts or equipment delivered or used for client purposes Correct or notify if documentation in client portal is inaccurate Perform research and stay current with new products and technologies Attain education and/or certifications as deemed appropriate for job requirements Participate in training events and webinars for service and product technologies Maintain knowledge of computer hardware, circuit boards, processors, chips and electronic equipment and necessary configuration requirements REPORTING STRUCTURE This position reports to the Network Services Manager and Service Coordinator. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. HR matters will be handled by the Accounting Manager in coordination with the Network Service Manager. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must periodically lift and/or move large, bulky and/or heavy items up to and exceeding 50 pounds and/or use a dolly to handle such items. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Job Type: Full-time Benefits: Paid time off Professional development assistance Application Question(s): Are you currently employed? What are your salary requirements? Have you ever worked for a MSP? If so, which one(s)? Experience: IT: 1 year (Required) Language: English Professionally (not casually) (Required) Ability to Commute: Frisco, TX 75034 (Preferred) Work Location: In person

Hybrid in Dallas, Jersey City, or Tampa Representing a global financial services provider, we are proud to be leading the search for an HR Technology Associate Director. This newly created role will lead the transformation and optimization of enterprise HR systems and processes. This is a pivotal role offering the opportunity to influence culture, build processes, and drive performance. As the HR Technology Associate Director, you will be responsible for: Leading the implementation and configuration of HR technology solutions to meet evolving business needs Managing HR technology projects, including functional design, testing, and deployment Overseeing a team of HR Technology associates and reviewing work quality prior to production release Maintaining the integrity of the HR technology portfolio through process review, security administration, and audit Identifying and implementing new system features and functionality to enhance performance and efficiency Acting as a subject matter expert across HR and cross-functional projects, including data integration and system optimization Providing proactive consultation to HR stakeholders to ensure business needs are met and systems are fully leveraged Mitigating risk by adhering to established procedures and monitoring controls To be successful in this role our client is looking for a: HR technology professional with 8+ years of experience, including extensive work with Oracle Cloud HCM (Fusion) Proven experience in Oracle Cloud HCM configuration, particularly in U.S. Payroll, Core HR, and Security Strong project management skills and experience leading implementations and system upgrades Hands-on experience with ADP, JIRA, Agile methodology, and User Acceptance Testing Advanced Excel skills (VLOOKUP, Pivot Tables, Macros, Charts) Strong communication and stakeholder management abilities Experience in a regulated industry such as financial services (preferred) Bachelor's degree or equivalent experience As a specialist HR, Reward & HR Tech search and recruitment firm, we are excited to partner on this strategic opportunity within a forward-thinking organization. This is an excellent opportunity for a technically skilled and solutions-focused HR Technology professional to join a growing, values-led organization and contribute to shaping the future of their HR technology landscape.

Dallas, TX Contract The ServiceNow GTM Technical Functional Support Analyst L2 for CRM Integration is a critical role responsible for ensuring seamless data flow and process alignment between our core CRM systems and the ServiceNow platform. You will serve as the Level 2 (L2) subject matter expert focused on troubleshooting complex incidents related to the integration of Microsoft Dynamics CRM (or a similar enterprise CRM) with ServiceNow, leveraging expertise in integration technologies like Boomi and Microservices. Your primary goal is to minimize disruption to the GTM (Sales, Marketing, and Customer Service) teams due to system integration failures. Key Responsibilities 1. L2 Technical Support & Integration Triage Serve as the escalation point from L1 support, performing deep-dive triage, diagnosis, and resolution of complex production incidents related to data synchronization, workflow failures, and API errors between the CRM system and ServiceNow. Utilize expertise in Boomi (or similar iPaaS tools like MuleSoft) and Microservices architecture to troubleshoot integration endpoints, mapping, and logic that govern the flow of Customer, Account, Lead, and Opportunity data. Conduct Root Cause Analysis (RCA) for recurring integration and functional issues, identifying process gaps, configuration errors in either platform, or faults within the middleware, and propose permanent fixes. Manage support tickets through the entire lifecycle within ServiceNow, ensuring strict adherence to SLAs. 2. CRM & ServiceNow Functional Expertise Possess strong functional knowledge of Microsoft Dynamics CRM (or Salesforce/equivalent) data model and core GTM processes (e.g., Lead-to-Opportunity, Account Management, Quoting). Troubleshoot functional discrepancies where data or processes initiated in the CRM fail to correctly update ServiceNow (and vice-versa), specifically focusing on the business impact to GTM teams. Perform minor configuration adjustments and data fixes in ServiceNow (e.g., Business Rules, Data Transformations) to immediately resolve L2 support incidents. 3. Collaboration & Knowledge Management Document detailed technical procedures, complex integration workarounds, and resolutions for L2 support, contributing to the growth of the Knowledge Base for L1 support and GTM end-users. Collaborate closely with L3 Integration Engineers, CRM Administrators, and GTM Business Analysts to translate recurring support challenges into requirements for API enhancements, data model changes, or middleware fixes. Participate in User Acceptance Testing (UAT) for system releases, patches, and platform upgrades affecting the core CRM-ServiceNow integration. Required Qualifications Education & Experience Bachelor's degree in Information Technology, Computer Science, or a related quantitative field. 7+ years of experience in an Enterprise Application Support, Technical Analyst, or IT Operations role. 5+ years of hands-on technical support or administration experience with the ServiceNow Platform (ITSM, CSM, or custom integrations). Direct experience supporting and troubleshooting a major CRM system, such as Microsoft Dynamics CRM or Salesforce. Technical Skills Proven experience troubleshooting enterprise integrations, specifically involving middleware/iPaaS platforms such as Boomi, MuleSoft, or a Microservices environment. Strong functional knowledge of CRM processes (e.g., customer data objects, sales stages, record ownership). Proficiency in ServiceNow configuration and an understanding of its underlying data model and integration components (e.g., IntegrationHub, Scripted REST APIs). Experience with REST/SOAP web services and the ability to interpret XML/JSON payloads. Familiarity with the ITIL framework (Incident, Problem, and Change Management). Professional Attributes Exceptional analytical and problem-solving skills with a meticulous attention to detail, specifically in tracing data flow across multiple systems. Excellent communication (written and verbal) and collaboration skills, with the ability to articulate complex technical integration issues to non-technical stakeholders. Strong sense of urgency and ownership, capable of prioritizing and managing multiple critical incidents simultaneously. Preferred Qualifications ServiceNow Certified System Administrator (CSA). Certification in a major integration platform (e.g., Boomi Associate/Professional Certification). Experience with Microsoft Dynamics 365 or Salesforce Administrator certification. Knowledge of IT Operations Management (ITOM) for monitoring integration health.

IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day) Schedule: 4 days onsite, 1 remote Employment Type: Direct Hire - Client disclosed during screening Compensation: $70,000 annually + full benefits About the Role We're looking for an IT Support Specialist who enjoys hands-on problem solving and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient. What You'll Do Take full ownership of support issues from identification through resolution Deliver excellent customer service with clear and confident communication Install and configure computer hardware, software, systems, networks, printers, and related equipment Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems Perform routine maintenance and support scheduled upgrade cycles Set up accounts, access permissions, and user configurations Troubleshoot hardware, software, and basic networking problems Repair equipment and replace components as needed Maintain accurate inventory records for IT assets, equipment, and supplies Coordinate with internal teams on escalations and complex issues Ensure proper documentation and closure of all support activities Assist with any additional IT-related tasks as assigned Minimal after-hours work may occasionally be required What You Bring Strong troubleshooting and diagnostic skills Experience supporting users in fast-paced, hands-on environments Ability to communicate directly and professionally with diverse teams, including field crews and site personnel Comfort working around active job sites and adapting to shifting priorities Proven ability to work independently and take initiative Familiarity with hardware repair, imaging, account setup, and common support tools Ability to lift up to 50 lbs when working with equipment Why This Role Stands Out Direct influence and ownership-your work directly keeps the operation running No massive call center queue or micromanagement A tight-knit environment where practical problem solving is valued A stable schedule with a balanced onsite/remote setup Competitive pay for the level of autonomy and impact How to Apply If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you. Apply to this posting with your resume.

IT Helpdesk Onsite Downtown Dallas Multi-year contract on a W2 with full medical, dental, and vision benefits. No Sponsorship at this time. Responsibilities: Provide technical assistance with computer software Resolve issues for clients via phone or electronically Recommend hardware and/or software improvements Track customer issues and resolutions Handle tickets in a timely manner Experience with Service Now and AD Work independently or with managers or other techs Have strong CS experience dealing with end-users Provide regular feedback consistent with the needs of the team and the environment for ongoing improvements Be able to work overtime when requested or necessary, rotating shifts (including the night shift) Be able to multitask and prioritize many different projects, supporting multiple sites Qualifications: Previous experience in IT, customer service, or other related fields Bachelor's Degree 6+ Months of IT software support experience Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Teachable Able to hit the ground running Able to pass a background check/drug test prior to starting

IT Support Analyst - (Part-Time) Fort Worth, TX Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry. We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Requirements Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Help Desk Technician paying $60,000 annually. Responsibilities: Provide daily help desk and desktop support for warehouse and office employees. Build, configure, and deploy approximately 20 laptops per month, with training/support from the Senior Help Desk Technician. Support and maintain a broad range of hardware, including: Dell PCs/workstations, monitors, and full workstation setups Zebra printers, label printers, and weight scales Copiers and general office equipment Warehouse shipping station equipment (small-factor Dell machines, scan guns, scales, label and invoice printers) Provide support for the Koerber Warehouse Management System (formerly Infosis). Manage Office 365 user administration and Dialpad phone number setup. Perform basic Active Directory tasks, including user creation, disabling accounts, and GPO group modifications. Install and support software such as CrowdStrike and N-able for remote access and device management. Manage account terminations and access disablement for departing employees. Use UPS/Canvas Ship systems for warehouse and user support needs. Provide light networking support, including simple router fixes, access point installation, and switch/camera troubleshooting. Support approximately 25 total workstations across administrative and warehouse environments. Team & Collaboration: Reports to the Director of IT Infrastructure (based in Kansas City, MO). Collaborates closely with a Senior Help Desk Technician (Maryland) and Systems Engineer. Functions as the primary IT resource in Texas, working within a small but highly collaborative multi-location IT team. Requirements: 2-3 years of IT support or help desk experience. Strong knowledge of PC hardware, Windows environments, and common troubleshooting workflows. Ability to learn proprietary systems quickly; warehouse systems experience is a plus. Comfortable working independently as the only on-site IT support presence. Ability to travel occasionally to other warehouse locations if needed. AimHire is an Equal Opportunity/Affirmative Action Employer.

A client of Insight Global is looking for a part-time Support Specialist to join their team to support a team of ~25 individuals with administrative/technical tasks. The position will start at 16 hours/week with opportunity to increase in the future to a potential full 40 hours/week. This is a contract position slated for a 6-month duration, however there is opportunity to extend the contract. The position will be on-site Tuesday-Thursday from 9am to 4pm. If you are currently a university student, class schedules can be worked around as long as you are able to get to a minimum of 16 hours over the 3 day working week. Compensation for the role is $20/hr with the option to enroll in health, dental, and vision benefits.

Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?

Essential Job Functions: • Provides on-site field support to customers including installation, repair, and servicing of IT equipment. • Resolves software and hardware issues on Windows, MacOS, Android, and iOS devices. • Supports customers in a timely manner and balance priorities to achieve individual and team productivity goals. • Documents all pertinent user information and the nature of problem reported with accuracy. • Records all inventory transactions accurately to maintain service and inventory part accuracy. • Assists in investigating and resolving complex installations and maintenance matters. • Instructs customers in the operation and maintenance of systems and equipment. • Ensures issues are referred to the appropriate personnel/service areas for follow up testing. • Acts as a liaison with customers on administrative and technical matters for assigned projects. • Performs analysis on system issue trends and solutions. Basic Qualifications: • High school diploma or G.E.D. • Five or more years of field support experience. • Experience working with corporate hardware, software and equipment. • Able to lift 45 pounds. • Able to work in the USA. Other Qualifications: • Deep understanding of computer hardware and software components. • Experience navigating technical issues with a high level of customer service and empathy. • Excellent verbal and written communication with the ability to tailor communication style to different audiences. • Experience working in a dynamic, fast-paced environment. • Shown success in team environments demonstrating shared responsibility and accountability. • Strong analytical and problem solving ability. • Good time management and organizational skills. Work Environment: • Office environment. • Dress code: Business casual.

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Tyler Technologies is looking for Software Development Interns to join our team next summer! The Software Development Intern will experience the day-to-day development practices of a high-tech software company. This person will be a valuable resource conducting research, testing, and coding of new products. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from a Product Manager, participate in team meetings, and work on actual projects in the live software. Responsibilities Develop and/or modify software modules to meet specifications Assure software program integrity through review and testing Prepare and/or modify program and system documentation Research and incorporate new technologies into the software design Qualifications Pursuing a bachelor's degree in Computer Science, Software Engineering or Exposure to current languages such as SQL, VB/VB.NET, C++/C#, ASP/ASP.NET. Excellent problem solving and analytical skills. Excellent oral and written communication skills. Ability to work effectively with a software development team on technical and business issues. Ability to conduct independent research and present recommendations based upon findings

What you do at AMD changes everything We care deeply about transforming lives with AMD technology to enrich our industry, our communities and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence, while being direct, humble, collaborative and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team. AMD together we advance_ What you do at AMD changes everything At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies - building blocks for gaming, immersive platforms, and the data center. Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results. It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world. If you have this type of passion, we invite you to take a look at the opportunities available to come join our team. RESPONSIBILITIES: Design, develop and testing automated firmware continuous integration and smoke testing, automation infrastructure and firmware test cases. Development of firmware test scripts and automation infrastructure using CI/CD tools. Closely interact with QA & firmware developers in new feature definition and bring up for future product generation. REQUIREMENTS: Python programming Comfortable working with Hardware Automating complex test cases using python and debugging Windows & Linux OS debugging skills Debugging Hardware failures and analyzing Firmware logs Requisition Number: 187321 Country: United States State: Texas City: Austin Job Function: Student/ Intern/ Temp Benefits offered are described here. AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

Job Description Duration: Summer 2026 (Flexible start and end dates) Hours: 40 hours per week (depending on availability) Paid Internship About Us: Altom Transport is a premier petrochemical and hazardous materials carrier committed to safety, innovation, and operational excellence. We're looking for a Software Development Intern to help support our operations, billing, and app development initiatives. This is a great opportunity for students or recent graduates looking to gain real-world experience in software development within the transportation and logistics industry. This position operates out of our Hammond terminal. Requirements What You'll Do: Assist in building and optimizing internal applications to support business operations. Work with billing and operations teams to develop tools that streamline processes. Help improve mobile and web applications used by customers and staff. Collaborate with the IT team to troubleshoot, test, and deploy new software solutions. Work on API integrations, database management, and system automation. Participate in meetings with stakeholders to understand business needs. What We're Looking For: Current student or recent graduate in Computer Science, Software Engineering, or a related field. Experience with JavaScript, Python, or other programming languages. Knowledge of database management (SQL, PostgreSQL, or MongoDB). Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus. Ability to work independently and in a team environment. Strong problem-solving skills and a passion for technology. Benefits What You'll Gain: Hands-on experience in real-world software development. Exposure to business operations and process automation. Mentorship from experienced IT and operations professionals. A chance to build applications that directly impact the company's success. Interested? Send your resume and a brief cover letter explaining your interest in software development.