The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.
Requirements
Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
Assist with user onboarding and offboarding, including account provisioning and equipment setup.
Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
Coach, teach and mentor.
Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”.
Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
All other duties as assigned.
Job Qualifications:
High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role.
Physical Requirements:
Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer.
Ability to carefully consider all information and make impacting decisions on a regular basis.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing.
Competencies:
Operate with Integrity
: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space.
Problem Sensitivity
: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Dependability
: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Self-Control
: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
Communication
: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
English Language
: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
: The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise.
Active Listening
: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
$39k-75k yearly est. 4d ago
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DoD SkillBridge | Equipment Technician Intern
Texas Instruments Incorporated 4.6
Technical internship job in Lehi, UT
Change the world. Love your job. Texas Instruments is looking for highly skilled individuals transitioning from military service and eligible for the Department of Defense's SkillBridge Program to join our team as Semiconductor Equipment Technician Intern. This is a fantastic opportunity to leverage your proven technical aptitude, problem-solving abilities, and commitment to operational excellence in a cutting-edge, high-tech environment. You will be crucial in maintaining, repairing, and optimizing complex semiconductor manufacturing equipment to ensure world-class production performance.
Your experience in the military has prepared you for this role. We value your ability to execute complex tasks under pressure, adhere to strict procedures, and maintain mission readiness.
Responsibilities include:
* Perform preventative maintenance, equipment repairs, equipment improvements, equipment upgrades, and equipment installation
* Improve system performance to achieve process requirements and eliminate repetitive downs
* Monitor and analyze all related data to improve and maintain tool performance and address all tool related issues
* Interface and communicate with engineering and manufacturing groups across the fab to ensure all issues are solved appropriately and efficiently.
* Coordinate supplier service and repairs where needed
* Prepare the technical report and summary findings and recommending solutions to technical problems
Minimum Requirements:
* Current active-duty military status, eligible for the Department of Defense's SkillBridge program
* High School diploma/GED
* 18 years of age or older
* Ability to work 12 hour compressed work schedule
* Flexible to work day or night shift that will include one weekend shift and holidays
* One of the following:
* Technical Certificate or Associates Degree in Electrical/Electronic Technology, Mechatronics, Manufacturing Technology, Automated Manufacturing, Industrial Automation, Robotics, Industrial Systems and Controls, Electromechanical Technology, or related field
* 3 years of hands-on technical maintenance work experience
Preferred qualifications:
* Self-driven with ability to identify and resolve issues to improve equipment performance
* Good troubleshooting skills on electrical/mechanical systems
* Excellent organizational, teaming and troubleshooting skills
* Strong verbal and written communication skills
* Demonstrated strong analytical, critical thinking, and problem solving skills
* Ability to work in teams and collaborate effectively with people in different functions
* Ability to take the initiative and drive for results
* Strong time management skills that enable on-time project delivery
* Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment
* Demonstrated ability to build strong, influential relationship
Minimum Requirements:
* Current active-duty military status, eligible for the Department of Defense's SkillBridge program
* High School diploma/GED
* 18 years of age or older
* Ability to work 12 hour compressed work schedule
* Flexible to work day or night shift that will include one weekend shift and holidays
* One of the following:
* Technical Certificate or Associates Degree in Electrical/Electronic Technology, Mechatronics, Manufacturing Technology, Automated Manufacturing, Industrial Automation, Robotics, Industrial Systems and Controls, Electromechanical Technology, or related field
* 3 years of hands-on technical maintenance work experience
Preferred qualifications:
* Self-driven with ability to identify and resolve issues to improve equipment performance
* Good troubleshooting skills on electrical/mechanical systems
* Excellent organizational, teaming and troubleshooting skills
* Strong verbal and written communication skills
* Demonstrated strong analytical, critical thinking, and problem solving skills
* Ability to work in teams and collaborate effectively with people in different functions
* Ability to take the initiative and drive for results
* Strong time management skills that enable on-time project delivery
* Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment
* Demonstrated ability to build strong, influential relationship
$30k-40k yearly est. 60d+ ago
Technical Support - Business Analyst
Collabera 4.5
Technical internship job in Salt Lake City, UT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Bilingual: Portuguese and English
Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM
Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.
UAT testing and defect management for a variety of applications and systems.
Assists in the analysis of underlying issues arising from investigations into requirements.
Project management, in depth analysis, and problem solving are daily competencies.
Required Skills:
Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.
Manage the end-to-end automation process of internal and external business partners globally.
Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
Qualifications
technical support, Portuguese fluency
Additional Information
To apply for this position or gain additional insight, please contact:
Shivani Shah
************
*****************************
$75k-102k yearly est. Easy Apply 60d+ ago
IT Help Desk
Bc Tech Pro 4.2
Technical internship job in Magna, UT
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
$20.5 hourly 1d ago
Technical Support Specialist
Wavetronix 3.6
Technical internship job in Springville, UT
Product Support Technician Success Profile
*This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$39k-76k yearly est. Auto-Apply 60d+ ago
Intern/Co-op - Commercial (Summer 2026)
Marathon Petroleum Corporation 4.1
Technical internship job in Salt Lake City, UT
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
As an MPC Commercial intern, you could be placed within one of the departments as described below. Job shadowing and volunteer opportunities are available during internships.
Some travel may be required in each of these roles.
Scheduling:
We are seeking a detail-oriented Scheduling intern to support our team in optimizing resource allocation and production schedules. The Intern will be responsible for scheduling the delivery of light products, feedstocks, and biofuels by pipeline or waterborne transportation to third party and company locations to meet customer's demand (sales forecast). The intern will coordinate pipeline, barge and/or tanker movements for appropriate timing, batch size and sequence of product shipments to optimize the supply of the available products from refineries and terminals, while also minimizing transportation costs and ensuring quality. They will monitor inventories at terminals and refineries daily and adjust shipping schedules to avoid shortages and the use of excess working capital. Additionally, they will develop improved scheduling methods to efficiently utilize company resources, optimize inventory levels, and minimize transportation costs as well as coordinate the communications between terminals, Commercial, Exchange and Product Quality regarding any inventory or operational issue.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance or other related disciplines.
Marketing:
Corporate Office-based interns will support the marketing team by analyzing market trends, consumer behavior, and competitive landscapes to identify growth opportunities. Your role will involve gathering and interpreting data, creating reports, and assisting in the development of marketing strategies and/or campaigns. This position offers hands-on experience in market research and data-driven decision-making within a dynamic Commercial environment. Interns will also be provided with the opportunity for exposure to various parts of our business such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail.
Field-based interns will spend most of their time in the field learning the job responsibilities of a Territory Manager. The intern may travel to various customer offices or dealer gasoline locations with a Territory Manager, assist in prospecting for new customers, and assume responsibility for projects/studies relating to station financials and operation. In addition, the intern will have the opportunity for exposure to different components of the Commercial organization and other corporate components such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail.
+ Desired major and or minor - Business Administration, Management, Marketing, Finance, Business Analytics or other related disciplines.
Analytics:
We are looking for a motivated Analytics Intern to support our data-driven initiatives and gain hands-on experience in the Commercial organization. The intern will assist in collecting, cleaning, and analyzing data to uncover trends and generate actionable insights. Key responsibilities include helping to create reports and dashboards, conducting preliminary data analysis, and supporting ongoing data-related projects. This role provides an excellent opportunity to learn from experienced analysts and contribute to real-world business decisions. Ideal candidates are detail-oriented, have strong analytical skills, and are eager to develop their expertise in data analysis and visualization.
Analytics interns could support one of the following groups/commodities: Data Analytics & Strategy (DAS), Prediction & Optimization, Commercial Risk, Pricing, Renewables, Liquified Petroleum Gas exports, Pet Coke/Sulfur, Natural Gas Liquids (NGL), and Petrochemicals.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics, Data Science or other related disciplines.
Coordinating:
We are seeking an organized and proactive Coordinating Intern to assist in managing and streamlining various operational and project-related tasks. The intern will support coordination efforts across departments, ensuring smooth communication and efficient execution of projects. Responsibilities include scheduling meetings, tracking project progress, preparing reports, and assisting with administrative tasks. This role offers a great opportunity to develop organizational and multitasking skills while contributing to the success of diverse projects. Ideal candidates should be detail-oriented, possess strong communication skills, and be eager to gain hands-on experience in project/program coordination.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics or other related disciplines.
Systems Support:
We are looking for a Systems Support Intern to assist in maintaining and troubleshooting our Commercial systems and applications. The intern will serve as the liaison between the Commercial organization and IT regarding application enhancements, bus/fixes, upgrade timing, life cycle management, new features, and overall usability of the system(s). This role offers valuable hands-on experience in Commercial systems support and application management while working closely with experienced professionals. The intern will leverage tools such as Tableau, Power BI, and Alteryx to provide end-users with better tools, access to data, and overall user experience. Ideal candidates should have strong problem-solving skills and a passion for customer service.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics, Data Science or other related disciplines.
Commercial Development:
In a Commercial Development internship role, you'll support efforts to identify and pursue new Commercial opportunities. Your role will involve market research, competitive analysis, and assisting with the preparation of proposals and presentations. You'll collaborate with senior team members to analyze industry trends, assess project viability, and contribute to strategic planning. Strong analytical skills and attention to detail are essential for success in this role. This internship provides valuable experience in understanding the Commercial aspects of the oil and gas sector and developing business growth strategies.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics or other related disciplines.
Competencies:
Candidates should exhibit the following attributes: maturity, leadership abilities, outgoing personality, inquisitive, excellent communication skills, confidence, drive, vision, and strong analytical skills. The position requires proficiency in Microsoft Excel and Microsoft Word.
Qualifications:
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a bachelor's degree (or higher) seeking program for the duration of the experience
+ Military experience a plus
+ Must be able to provide reliable transportation to and from place of work
+ Availability to work 40 hours per week
+ MIN - $20.19 per hour / MAX - $25.24 per hour
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay OH Main Bldg
Job Requisition ID:
00017985
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
539 S Main St
Additional locations:
Duluth, Georgia, Houston, Texas, Long Beach, California, Salt Lake City, Utah, San Antonio, Texas
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$20.2-25.2 hourly 60d+ ago
IT Support Specialist - Supervisor
Collegis 3.9
Technical internship job in Draper, UT
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
The IT Support Specialist Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
Supervision and mentorship of employees at local and remote locations
Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
Mentors employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
Responsible for mid and year-end performance reviews and regular reporting to Leadership as needed.
Sustain project updates and status reports to leadership on regular basis
Maintains strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
Maintain desktop application inventory and assist with software licensing maintenance
Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
Define and maintain security procedures and policies; enforce these policies with ITSS team members
Monitoring, supporting, and troubleshooting systems issues
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer.
Manage and mentor student-work studies.
Continue training for ITSS team members on process and procedures.
Requirements
Relative industry certifications are considered a plus
Operations experience
Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
Minimum of 2-years management, lead experience, or highly skilled technical background.
Ability to work a flexible schedule that may include nights and weekends
Strong communication skills and proven track history of excellent customer service
General knowledge of the higher education industry preferred
Strong analytical and problem solving skills
Strong PC & MAC troubleshooting skills
Familiarity with multiple operating system platforms, specifically O365 environment and Windows
Server operating environment troubleshooting skills
Ability to convey technical topics to a wide variety of callers with varying technical skill levels.
Excellent written and verbal communication; Must be able to thoroughly document implementations, modifications and removals
Education, Certifications and Licensures:
Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description 70,000-90,000
$40k-78k yearly est. 60d+ ago
IT Support Specialist
Hirequestnw
Technical internship job in Draper, UT
IIT Support Specialist (Information and Instructional Technology Support Specialist)
Position Goal:This position provides direct tier 1 support, Instructional Technology and Informational Technology. The Instructional Technology support aspect of the position provides technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.The Information Technology aspect of the position provides desktop support to campus leadership, local faculty, staff and students with quality customer service, support, tools, and training needed to meet their educational goals. This position will be the primary technology service provider for the campus (with escalation support from IT Services) via email, telephone, ticketing system, and remote desktop.
Position Responsibilities:
1.Provide technical assistance to end users primarily during normal business hours (some after hours and overtime work required).
2.Provide support for computerized testing and instructional classroom technology.
3.Support for applications utilized by faculty in the delivery of online, virtual, and web-enhanced courses.
4.Provide direct support to faculty for hosting web conferences.
5.Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software.
6.Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices.
7.Provide support with user account management and permissions for employees and students.
8.Provide desktop application support for Windows, Microsoft Office, and various software applications.
9.Assist IT team with inventory, asset management, documentation, and utilization tracking.
10.Maintain computer, network, phones, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices.
11.Install, configure, and maintain Windows operating systems and desktop applications.
12.Direct faculty to current technical and college-wide resources (i.e., Online Library, LMS, Screencast-O-Matic, ERC, etc.).
13.Create technical support and How-To video to assist faculty and students.
PositionRequirements
Education:AssociatedegreeinInformationTechnologyorrelatedfield.Extensiveexperience and applicable IT certifications may be substituted for education on a case by case basis.
Experience:MinimumtwoyearsexperienceinITdesktopsupport,customerservice,helpdesk, and general technology support.
Skills/Special Qualifications: Customer satisfaction- and service-oriented; good interpersonal, typing,andverbal/writtencommunicationskills;goodprioritizationandmultitaskingskills;fast, solid learner and team player; professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable and dedicated.Excellent PC hardware, software, and audio-visual technology knowledge; Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook; A+,Network+, MCSP, and similar IT industry certifications a plus
Physical/MentalDemands&WorkEnvironment: Ability to lift, move, and carry typical IT hardware up to 30 pounds.
$43k-73k yearly est. 13d ago
Associate Bioprocess Technician (6 Month Term Role/Thursday-Sunday Shift)
Denali Therapeutics 3.8
Technical internship job in Salt Lake City, UT
Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients.
We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients.
The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes.
Key Accountabilities/Core Job Responsibilities:
* Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations.
* Introduction to unit operations as requested which include but not limited to cell culture and purification processes.
* Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues
* Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc.
* Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities
* Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency
* Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action
* Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies.
Qualifications/Skills:
* High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience.
* Builds trustful and effective relationships with authenticity and humility
* Confidence to work in a rapidly changing environment
* The ability to contribute to a team where employees have a shared purpose and vision; foster a "One Denali" environment
* Strong self-awareness of the impact communication and working style has on others
* Proficient verbal and written communication skills
* Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time
* Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time
* Must be able to work Thursday through Sunday shift
Preferred Qualifications
* Previous manufacturing experience in a regulated industry.
* Experience in product/process support within a regulated setting
* Experience with Good Documentation Practices and Good Manufacturing Practices.
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ******************************************
This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.
Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class.
Salt Lake City Drug Testing Policy
$37k-63k yearly est. 60d+ ago
2026 Intern - Software Engineer
Adobe Systems Incorporated 4.8
Technical internship job in Lehi, UT
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe is seeking talented and passionate Software Engineer interns across all organizations to help plan, design, develop, and test software systems or applications for software enhancements and new products used in local, networked, cloud-based or Internet-related computer programs and products.
Adobe software engineer interns can work directly on products for our Creative Cloud, Document Cloud, or Experience Cloud teams, or they can be immersed in the world of our cloud-based platform - diving into components of our infrastructure or solving problems with big data. We have openings for all interests - web developers, mobile developers, data engineers, frontend development, back-end development, full stack development - the opportunities are endless!
All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.
What You'll Do
* Develop high-performance, reliable, testable and maintainable code.
* Participating in all aspects of software development activities, including design, coding, code review, testing, bug fixing, and code/API documentation.
* Collaborate with engineers and participate in daily or weekly stand ups and meetings.
* Grow with the support of your team and help others on the team grow by providing thoughtful feedback and uplifting those around you.
* Work both independently and collaboratively within a fast-paced development team, with clear, positive, and constructive communication.
* Additional responsibilities as needed based on specific role or team
What You Need to Succeed
* Currently enrolled full time and pursuing a Bachelor's or Master's in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience required with an expected graduation date of December 2026 - June 2027
* Strong technical background with analytical and problem-solving skills
* Previous related experience in software engineering (applicable coursework, projects, internships, etc.)
* Proficiency and experience with at least one or more of the following: Java, C++, JavaScript, Python
* Familiar with the software development lifecycle - designing, developing, deploying, and maintaining web and mobile apps
* Results-oriented, with ability and interest in learning new technologies and adapting quickly to new requirements and environments
* Excellent verbal and written communication skills; can effectively articulate complex ideas and influence others through well-reasoned explanations.
* Ability to participate in a full-time internship between May-September
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $38.00 -- $51.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$38-51 hourly 60d+ ago
Technical Specialist Supervisor
Rocky Mountain ATV 3.7
Technical internship job in Payson, UT
Full-time Description
Rocky Mountain is hiring a new Team Member to join our Brands Department as a Technical Specialist Supervisor position.
For over 40 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the powersports industries leading resources for instruction and demonstration.
There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY.
As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including:
Employee Stock Ownership Program (ESOP)
Competitive compensation with regular bonuses
Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees
Delicious onsite cafeterias with discounted meals
Excellent Medical, Dental, Vision, and Voluntary Life insurance plans
401K with company match
PTO and holiday pay
Wellness programs and discounted local gym membership
Powersport and wellness race/participation reimbursements
Generous employee discount on thousands of products
Career advancement, professional development, and opportunities to grow
About:
The Technical Specialist Supervisor is responsible for overseeing a team of technical specialists and ensuring the effective and efficient delivery of technical support to our customers. This role combines leadership, technical expertise, and project management to ensure customers get helped quickly and correctly. The supervisor will be responsible for coaching, mentoring, and developing technical team members while ensuring that all technical responsibilities run smoothly and meet company goals.
What you will do in this role:
Supervise, coach, and mentor a team of technical specialists. Set performance goals and provide regular feedback. Conduct performance reviews and identify training needs to enhance the team's skills.
Provide expert-level technical support and guidance on complex issues. Troubleshoot, analyze, and resolve escalated technical problems and customer inquiries.
Identify and implement process improvements to increase efficiency, enhance service quality, and reduce costs. Ensure compliance with company policies, industry standards, and best practices.
Manage and allocate team resources effectively, ensuring that the team is properly staffed, scheduled, skilled, and equipped to handle workload demands.
Serve as a point of escalation for customer concerns and technical issues. Provide expert advice to customers on technical solutions and ensure high levels of satisfaction.
Help Product Managers maintain and update technical documentation, standard operating procedures (SOPs), and troubleshooting guides. Generate and present regular reports on team performance, service levels, and technical issues.
Other duties as assigned
How you will thrive in this role:
2+ years of experience in a technical support or specialist role, with at least some experience in a supervisory or leadership position.
Advanced knowledge of troubleshooting, powersport industry, and technical support.
Proven experience managing a technical team and resolving complex technical issues.
Experience in project management and leading cross-functional teams.
Proficiency with Microsoft Office an other computer programs.
Strong leadership, organizational, and time-management skills.
Excellent problem-solving abilities with a strong technical aptitude.
Strong interpersonal and communication skills to interact with both technical and non-technical teams.
Ability to manage multiple projects and priorities in a fast-paced environment.
Physical Demands:
Position performance will require the regular physical ability to walk and function in elevation changes means of self-propulsion to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee may have to lift and/or move up to 45 pounds.
Equality:
Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.
$32k-56k yearly est. 39d ago
Technical Support Specialist
Jobnimbus
Technical internship job in Lehi, UT
Job Description
We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey-Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job!
Mission:
Provide world-class technical support and training in a timely manner to our users and internal departments.
What You'll Be Doing:
Communicate in a timely and professional manner with users via email, chat, and/or phones.
Troubleshoot and test software issues and escalate findings to the technical escalation team if needed.
Proactively submit feedback recommendations on the user's behalf to improve the product.
Provide best practices and assistance to customers on how best to implement JobNimbus
Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty
Assist in company events and trade shows
Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions
What Makes You the Hero for This Job:
Preferred: 1-2 years of technical support experience
Preferred: 1+ years of customer support experience
Preferred: 1+ years of QuickBooks Experience
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls, chats, and/or emails daily
Ability to share and collaborate on work among a Technical Support team
Attentiveness and patience
Time-management skills
Ability to find the positive in any situation
Technical Knowledge and Troubleshooting Skills
Interpersonal and customer service skills
Superpowers:
Extreme Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you.
Customer Obsessed. Everything we build should leave our customers saying, "Aw dip. This product is off the charts cool. Whoever wrote that code deserves a raise!"
Proactive Learning. You stay ahead of the curve, continuously learning and implementing cutting-edge technologies.
Team Commitment. You build, mentor, and lead a high-performance engineering team that delivers results together.
Self Awareness. You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed.
Mentor (Hit us up to get more information)
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.
JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.
If you have any questions regarding this job post, please email ******************.
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$43k-73k yearly est. Easy Apply 6d ago
IT Helpdesk II
Autonomous Solutions
Technical internship job in Lehi, UT
Job Description
At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets.
Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions.
ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates.
Summary
As an IT Help Desk II, you provide support to end users for computer, application, system, device, access, and hardware issues. You identify, research, and resolve technical problems with some complexity. You also respond to telephone, email, and online requests for technical support. In addition, you document, track, and monitor the problem using applicable systems and tools. You may coordinate with other teams or departments to resolve user problems.
Responsibilities
Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests.
Perform remote troubleshooting through diagnostic techniques.
Researches and resolves routine technical problems.
Walk employees through the problem-solving process.
Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
Follow up and update employees on the status of solutions.
Required Qualifications
Classes, Associates degree, or technical certification in IT or related field.
4-6 years of general work experience.
Good understanding of computer systems, mobile devices, and other tech products.
Solid understanding of how to research troubleshooting technical issues.
Ability to diagnose and resolve basic technical issues
Good communication skills, written and verbal.
Customer-oriented and cool-tempered
At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause.
Job Posted by ApplicantPro
$43k-73k yearly est. 24d ago
SITECH Support Specialist - Level 1
Wheeler MacHinery 4.1
Technical internship job in Saint George, UT
SITECH Intermountain, an authorized dealer for Trimble Civil Engineering and Construction products and services, is currently accepting applications for Support Specialist for ST George, UT area. The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and services
+ The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and services.
+ Builds relationships with customers and recommends additional products and services to enhance the customer experience.
+ Collaborate with Sales Team to understand customer needs and promote Sales activities.
+ Troubleshoot and support customers on Trimble products in the field and over the phone.
+ Conduct classroom training on Trimble products.
+ Assist in the development, documentation and maintenance of support related processes.
**Required Qualifications:**
+ Must be able to work safely and promote an accident free mentality at all times.
+ Must possess ability to train customers on construction and survey technology products and services.
+ Strong mechanical aptitude and understanding of construction and machine control products.
+ Must be able to communicate effectively and interact professionally with customers at all levels within the organization.
+ Must have excellent written and verbal communication skills.
+ Must be able to think quickly to handle customer situations to produce immediate results.
+ Must have valid driver's license, good driving record and be willing to travel.
+ Excellent computer skills, proficient with Microsoft Office.
**Preferred Qualifications:**
+ Construction and Survey field experience using Trimble Civil Engineering and Construction products.
+ Experience using Trimble Machine Control Systems: Earthworks, GCS, Accugrade
+ Experience using Trimble Site Positioning Systems: Total Stations, Data Collectors, GPS/GNSS Receivers, Siteworks and SCS900 Site Controller Software.
+ Experience with Trimble Business Center Software, 3-D modeling, CAD/AutoCAD and Takeoff preferred.
+ Strong knowledge of road construction surveying and design.
+ Good understanding of proper surveying practices.
+ Ability to work in team environment and be self-motivated.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$40k-65k yearly est. 20d ago
SITECH Support Specialist - Level 1
Sitech Intermountain
Technical internship job in Saint George, UT
Full-time Description
SITECH Intermountain, an authorized dealer for Trimble Civil Engineering and Construction products and services, is currently accepting applications for Support Specialist for ST George, UT area. The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and services
The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and services.
Builds relationships with customers and recommends additional products and services to enhance the customer experience.
Collaborate with Sales Team to understand customer needs and promote Sales activities.
Troubleshoot and support customers on Trimble products in the field and over the phone.
Conduct classroom training on Trimble products.
Assist in the development, documentation and maintenance of support related processes.
Required Qualifications:
Must be able to work safely and promote an accident free mentality at all times.
Must possess ability to train customers on construction and survey technology products and services.
Strong mechanical aptitude and understanding of construction and machine control products.
Must be able to communicate effectively and interact professionally with customers at all levels within the organization.
Must have excellent written and verbal communication skills.
Must be able to think quickly to handle customer situations to produce immediate results.
Must have valid driver's license, good driving record and be willing to travel.
Excellent computer skills, proficient with Microsoft Office.
Preferred Qualifications:
Construction and Survey field experience using Trimble Civil Engineering and Construction products.
Experience using Trimble Machine Control Systems: Earthworks, GCS, Accugrade
Experience using Trimble Site Positioning Systems: Total Stations, Data Collectors, GPS/GNSS Receivers, Siteworks and SCS900 Site Controller Software.
Experience with Trimble Business Center Software, 3-D modeling, CAD/AutoCAD and Takeoff preferred.
Strong knowledge of road construction surveying and design.
Good understanding of proper surveying practices.
Ability to work in team environment and be self-motivated.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
$40k-68k yearly est. 19d ago
Event Tech Support Specialist
Rainfocus 4.5
Technical internship job in Orem, UT
RainFocus, one of the most innovative software companies, is in search of an exceptional Event Tech Support Specialist. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the RoleAs a team member of the RainFocus client success organization, the Event Tech Support Specialist (“TS”) will learn the ins-and-outs of the event delivery process and how the technology works. This role is essential in providing the technical know-how for events around the world. This position will work an adjusted schedule of Thursday - Monday in order to support our events that generally require support over the weekend. As a member of the event delivery team, the TS will work from the RainFocus warehouse and become the knowledge expert on RainFocus onsite technology. This includes: Windows and Mac imaging, badge pinter troubleshooting and maintenance, providing QA for new feature rollouts, and most importantly, providing remote support to our teams around the world with onsite events.
The ideal candidate has a strong desire to learn about new technology and love to “tinker” with hardware. This person needs to be able to think outside of the box in order to solve complex issues. This individual needs to be able to communicate both in-person and digitally to teammates, clients, and contractors. This candidate must be a positive team player. The ideal candidate will face challenges with a desire to be the go-to person to provide a solution. Essential Responsibilities
Hardware Support
Setup, imaging, troubleshooting Windows and Mac machines
Troubleshooting badge printers
Managing MDM service for 6000 phones
Testing new hardware and resources
IT Helpdesk Support
Not a traditional IT help desk role
Weekends will be on-call support for onsite events
Supporting hardware, software, and logistical issues
Communication
Working with internal team members to prepare for and support ongoing events
Communicate with clients to describe technical details about the hardware we utilize
Gathering details to troubleshoot issues efficiently and without confusion for the staff onsite
Organization
Maintaining the RainFocus hardware by routinely doing checks and cleanings
Tracking inventory issues and documenting the processes related to fixing
Providing step-by-step instructions on how to use the RainFocus equipment
Training
Be the “face” of the training videos used to keep our onsite staff currently on how to fix common onsite issues
Train the internal teams on best practices
Required Experience/Skills
1+ years experience with IT help desk or similar
Ability to travel to events anywhere in the country or world when needed - 10-15% travel expected, valid passport required
Collaboration on creation of processes to acquire requirements for live event execution
Create and maintain training materials
Assist in training new hires and contractors
Represent product needs for the event delivery team in appropriate product development meetings
Personal Characteristics
The best candidates for this position will have a strong chemistry and culture fit within RainFocus. Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to creatively solve complex problems
Friendly and outgoing, but assertive when necessary
Willing to go the extra mile in support of reasonable client requests
Team-player with a service-oriented mindset
Self-motivated, thrives in fast-paced environments
Proactive, relentless learner
Excited by and eager to take on new challenges and opportunities
Strong communicator with ability to be self-guided
Success Measures
Fully onboarded and productive within 60 days
Client satisfaction
Provide event weekend support without escalation
Location/Travel
This position will require working full time from our warehouse in Orem, Utah. Remote work is not available.
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
$40k-76k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist (Level 1)
PT&C Group 3.8
Technical internship job in Holladay, UT
Due to continuing growth, we are looking for a Technical Support Specialist to join our team! The Technical Support Specialist will work alongside our IT Manager and team members in providing technical support for our employees at offices nationwide. You will install and configure applications, set up workstations, troubleshoot common issues, document issues, collaborate with team members, and provide a positive experience for our end users.
Who We Are:
Platform Accounting Group is a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium sized businesses and their owners. We currently have 48 offices in 14 States with much more growth on the horizon. We fully understand that every employee has different needs, so our unique business model allows for more flexible work arrangements than most firms can offer. Enjoy a professional and dynamic work environment while making work/life balance a priority.
What You Will Do:
Perform basic problem solving and help on various software and hardware systems for employees at various offices.
Perform routine technical assistance for common issues.
Ensure proper asset management and record keeping of issues.
Maintain and update documentation, such as, but not limited to, project documents, user guides and training, general reporting, standard operating procedures, and knowledge base articles.
Assist the IT Manager with the implementation of technology projects.
Assist with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
Perform miscellaneous job-related duties as assigned.
What We Look For:
Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
Microsoft Outlook, Excel and Word experience
Knowledge of current technological developments/trends in area of focus.
Records maintenance skills.
Ability to effectively communicate with employees to resolve technological issues.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of employees in a diverse community.
Experienced in resolving issues with remote employees.
Works independently and require little to no oversight.
Ability to determine computer problems and to coordinate hardware and software delivery.
Ability to analyze and resolve basic computer problems.
Experience
Experienced in providing remote technical support
A+ Certification or equivalent
Network+ Certification highly desired
Microsoft 365 Certified: Endpoint Administrator Associate highly desired
What we offer:
Opportunity for advancement within a rapidly growing professional services firm
Ongoing informal and formal training and development
Competitive compensation
401(k) and medical benefits
Firm sponsored continuing education
Where we work:
This position requires you to be onsite
Salary Description $24-$26/hr
$24-26 hourly 42d ago
Junior AI Specialist
Bateman Collective
Technical internship job in Lehi, UT
Bateman Collective is a fast-growing digital marketing agency specializing in direct-to-seller marketing for Real Estate Investors. We focus on connecting distressed homeowners, who may face challenges like foreclosure, inherited property, or relocation, with investors who can offer solutions. Our work provides homeowners a path to financial relief while generating business for our clients.
What This Job Looks Like
As a Junior AI Specialist, you'll build and maintain the automation systems that power our operations. You'll work with workflow automation platforms, AI tools, and marketing systems to create processes that make our team more efficient. This is a hands-on technical role for someone with some experience who wants to grow fast in the automation and AI space.
Your Day-to-Day Includes
Design, build, and maintain automated workflows connecting AI tools, marketing platforms, and internal systems
Translate team requests into functional automation solutions with clear documentation and standard templates
Integrate and optimize AI capabilities within workflows, managing token usage and prompt efficiency
Test, debug, and troubleshoot workflows with proper error handling and root cause analysis
Monitor workflow performance, address failures promptly, and update workflows when APIs change
Create and maintain SOPs, process maps, and workflow documentation
Collaborate cross-functionally to understand department needs and communicate project status to leadership
Track automation efficiency gains and stay current on platform updates and best practices
What Sets You Apart
Experience with automation platforms or workflow builders
Motivated to learn how AI tools and automation work together
Organized, reliable, and able to manage multiple technical projects
Comfortable taking feedback and improving workflows quickly
Curious, proactive, and willing to learn new tools and APIs
Qualifications
Experience with automation platforms like Zapier, Make.com, n8n, or similar tools
Basic understanding of APIs and how systems connect
Bonus (not required):
AI tool integration (ChatGPT, Claude, etc.)
Marketing platform experience (Google Ads, Facebook, CRMs)
Python or JavaScript
Strong communication skills and ability to translate technical concepts for non-technical team members
Desire to grow in a fast-paced agency environment
What You'll Get
Medical, dental, and vision insurance
Flex PTO and 12 paid holidays
A hybrid schedule with a fun office in Lehi
Clear growth paths and learning opportunities
Regular company events and a people-first culture
$36k-61k yearly est. 6d ago
Technical Analytical Associate
Reckitt Benckiser 4.2
Technical internship job in Salt Lake City, UT
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Research & Development
In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
About the role
This position involves decision making in the areas of chemistry, analysis, laboratory capabilities, methodology, equipment maintenance, data quality, and workflow. Duties include method development and validation, implementation and troubleshooting of existing methods, and supporting new product development and commercialization.
This role is not currently sponsoring visas or considering international movement at this time.
Your responsibilities
* Develops and validates new analytical methods.
* Works cross functionally with a variety of teams and stakeholders, supporting multiple projects simultaneously.
* Evaluates test results for suitability and designates acceptability.
* Performs analyses and/or routine data review as needed.
* Support the preparation of relevant internal documentation and ensure all are approved prior to full production start-up.
* Prepares technical reports throughout the product development process.
* Assists in the management of daily laboratory activities as needed.
* Assist in the troubleshooting and improvement of existing methods and procedures and instrument hardware and software problems.
The experience we're looking for
* Bachelor or Master's degree in chemistry or related field with 4+ years relevant experience and/or measurable business and technical accomplishments.
* Strong analytical and problem-solving skills with ability to work in challenging, fast-paced environment on varied projects.
* Understanding of analytical instrumentation and how it operates and general laboratory equipment/procedures. Experience with HPLC, GC, UV/VIS and other techniques strongly preferred.
* Understanding of the separation mechanisms, uses of chromatography and interpretation.
* Strong intellectual curiosity and an ability to think out of the box.
* Strong planning and organizational skills with a bias for action.
* Strong communication and interpersonal skills.
* Proficient software such as MS word, excel
The skills for success
#N/A
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
US salary ranges
USD $79,000.00 - $119,000.00
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Nearest Major Market: Salt Lake City
Job Segment: Counseling, Nutrition, Healthcare
$79k-119k yearly 34d ago
Technical Support Specialist and Programmer
WSU Applicant Job Site
Technical internship job in Ogden, UT
Required Qualifications Must be a current Weber State University student. C# Programing experience (Classroom or Professional) Computer setup and maintenance experience Requires skill programming in C# and SQL , some computer experience, and the ability to learn from written and oral instructions. Also requires good customer service and communication skills as well as the ability to troubleshoot a variety of computer and account issues. Web page creation and design is desired.
Preferred Qualifications
-Visual Studio Experience -C# Programming Experience -Past customer service experience and excellent computer troubleshooting skills. -Graphic design experience. -Database Programming knowledge