Help Desk Support Specialist (JOB ID: 002726)
Technical internship job in Wilmington, NC
HELP DESK SUPPORT SPECIALIST
Innovien Solutions is currently hiring for an IT Support Admin to join as a resource for one of our clients within the Food Packaging industry that will be working onsite (5 days per week) sitting in Wilmington, NC. This Admin will be supporting troubleshooting responsibilities of label printers, desktops, and operating systems. Therefore, this Admin should possesses some professional experience in end support of applications within the O365 suite and basic desktop/laptop hardware troubleshooting expertise.
HELP DESK SUPPORT SPECIALIST REQUIREMENTS:
At least 1+ year of hands-on experience in an end-user/desktop support position - Professional or Internship related experience (installing Microsoft updates, troubleshooting PC/Printer issues, & collaborating across various teams)
At least 1+ year of experience supporting O365 suite applications including setting up mailboxes, password resets, and network connectivity
Proactive work ethic, eager to learn, and ability to access in a fast paced production environment
Technical knowledge gained through education, certifications, or hands-on experience in a networking/software troubleshooting environment
Exposure to IT tools through internships, school projects, lab work, or entry level roles
PLUS SKILLS (NOT REQUIRED):
EntraID/Azure knowledge
Experience with label printers, specifically Zebra label printers
B.S. Degree in Information Technology
HELP DESK SUPPORT SPECIALIST RESPONSIBILITIES:
Assess and troubleshoot various desktops, software, network, as well as factory and office equipment
Complete end user requests including updating internet content using the CMS and basic HTML, creating label printer templates, online website accounts, setting up exchange on mobile devices, setting up VPN connections, and working with users to help troubleshoot VPN connection errors
Responsible for desktop management including installing Microsoft updates, adding computers to domain, and running anti-virus.
Collaborate with leadership on IT projects and initiatives
IT Support Specialist
Technical internship job in Wilmington, NC
IT Support Specialist AVAILABLE: ASAP REPORTS TO: GLOW Academy Principal
Do you:
have a passion for ensuring all teachers and students have access to high quality technology in their school environment?
believe that potential, not zip code, should determine a student's trajectory for their future?
believe in the power of being a girl and that all students have the potential to graduate from high school, go to college, and succeed in life?
possess the willingness to collaborate with your colleagues and our school families, doing “whatever it takes,” to make our vision for our students a reality?
If so, you are a great candidate to support technology services at GLOW Academy and Spark Academy, and we encourage you to apply for our current IT Support Specialist position.
Position Overview
The IT Support Specialist will provide hands-on technical assistance to staff and students, ensuring smooth operation of devices, networks, and educational technology systems. This role includes troubleshooting hardware and software issues, managing user accounts and security settings, maintaining accurate technology inventories, and supporting instructional technology by assisting with digital learning tools while helping plan and implement long-term IT improvements. Ideal candidates bring strong technical expertise, excellent customer service, and a collaborative approach suited for dynamic school environments.
About GLOW Academy
GLOW Academy (Girls Leadership Academy of Wilmington) is North Carolina's only single-gender charter school for girls in grades 6-12. Dedicated to educational equity and excellence, we support a diverse student population with a rigorous curriculum and holistic approach to learning. GLOW Academy is also proud to utilize this position to support Spark Academy, our early childhood development center, which fosters foundational growth for our youngest learners. GLOW Academy is located at 4100 Sunglow Drive in Wilmington.
About Spark Academy
Spark Academy offers reimagined early care and learning with a safe inspiring indoor and outdoor learning environment, a comprehensive data proven curriculum, collaboration with support agencies with a facility design that includes space for early intervention when needed, and an inclusive approach that includes families in their children's most important years. Spark Academy is located at 1802 S. 17th Street in Wilmington.
Qualifications
Associate degree or equivalent experience in Information Technology, Computer Science, or related field.
1-3 years of experience in IT support, preferably in an educational or non-profit environment.
Strong troubleshooting skills with Windows, ChromeOS, and mac OS devices.
Knowledge of Google Workspace for Education, Microsoft 365, and basic networking concepts (Wi-Fi, DNS, DHCP).
Excellent communication, organization, and customer service skills.
Ability to work independently and collaboratively in a school setting.
Experience with student information systems (SIS) and learning management systems (LMS).
Familiarity with MDM (Mobile Device Management) platforms such as Google Admin Console or JAMF.
CompTIA A+, Network+, or similar certifications preferred.
Key Responsibilities
Technical Support
Provide first-level technical support to staff and students for hardware, software, network, and account-related issues.
Troubleshoot and resolve issues with laptops, desktops, tablets, printers, projectors, and interactive whiteboards.
Maintain a help desk ticketing system and ensure timely resolution of requests.
Systems & Network Maintenance
Assist with setup, configuration, and maintenance of network devices, servers, and classroom technology.
Monitor network performance and assist with troubleshooting connectivity issues.
Maintain an accurate inventory of IT assets and manage device check-in/out procedures.
User & Security Management
Support user account creation and permissions management for Google Workspace, Microsoft 365, and other school platforms.
Ensure compliance with data privacy and cybersecurity best practices, including password management and endpoint security.
Instructional Technology Support
Provide training and assistance to teachers and students on educational technology tools and digital learning platforms.
Support administration of standardized online testing environments (e.g., NWEA MAP, state assessments).
Technology Planning
Collaborate with school leadership and the Director of Technology to plan upgrades, deployments, and long-term IT initiatives.
Recommend improvements to enhance system reliability and efficiency.
Working Conditions
School-based environment with frequent interaction with students, teachers, and administrators.
May require occasional lifting of equipment (up to 40 lbs).
Occasional evening or weekend hours during major technology upgrades or events.
Periodic travel between Spark Academy and GLOW Academy campuses as needed.
Schedule and Compensation
This is a full-time, 11-month position aligned with our academic school year (August-June).
Compensation: Commensurate with experience.
Benefits
State Health Plan of North Carolina
Employer paid dental
Competitive employer matched 401K program
Supplemental Long Term Care coverage
$20,000 life insurance policy
Employee accrued paid sick, annual, and personal leave
Other benefits are available at the employee's expense
Service Technician Intern
Technical internship job in Wilmington, NC
The Service Technician - Intern is a part-time role is responsible for assisting in the installation, maintenance and repair of HVAC systems utilizing knowledge of refrigeration theory, electrical schematics, pneumatic and building automation systems (BAS), pipe fitting, welding, brazing, and mechanical layouts. The Service Technician Intern will work with a Senior Service Technician.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
* Fulfilling Brady Mentorship Program requirements to include completing on-the-job training requirements laid out in the BMP evolutions
* Servicing of products and equipment on assigned projects and ensuring customer satisfaction
* Identification, analyzing, diagnosing, and repairing systems and products at customer's location
* Performing timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
* Performing repairs, overhauls, and start-ups of commercial HVAC systems
* Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units
* Documents work by completing paperwork on each job daily and closing out jobs in a timely manner where applicable
* Determining parts to order for repairs and timeliness of need
* Preparing for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
* Provide technical support and act as a resource for customers
* Knowledgeable with the products and services offered by Brady
* Inspect, maintain, and complete necessary repairs for all company provided materials including fleet vehicle, tools, equipment where provided
* Maintain service uniform wear such as hats, shirts, pants, and shoes to ensure compliance with company dress code
* Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
* Collaborate with all Associates to uphold the company's mission and values
* Supervised all of the time
* Must be able to work overtime/weekends as requested
PHYSICAL DEMANDS & ENVIRONMENTAL EXPOSURE:
The physical demands and environmental exposure outlined below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Physical Demands:
* Regularly required to stand, walk, bend, stoop, crouch, kneel, squat, balance, and climb, with occasional sitting and lying.
* Requires working in confined/constricted spaces and at elevated heights (e.g., ladders, scaffolding, rooftops).
* Material handling demands include lifting from floor level to overhead and maneuvering in tight or awkward spaces.
* Ability to lift and carry or otherwise move:
o Up to 25 pounds constantly
o Up to 50 pounds occasionally
o Over 50 pounds only with mechanical assistance or team lift, following safety protocols
* Associates are expected to lift no more than 50 pounds independently, unless assisted by appropriate equipment or a team lift.
* Team lifts are required for any load exceeding 50 pounds per individual, with clear communication protocols, including verbal confirmation and coordinated movements, to ensure safety.
* Must always follow proper lifting techniques and safety protocols.
* Frequent use of hands and wrists for repetitive tasks such as tool use, wiring, or securing fasteners.
* Must have sufficient hand-eye coordination and manual dexterity to use hand tools, power tools, and electronic diagnostic equipment.
* Involves climbing and performing tasks while positioned on ladders.
* Regularly required to use hands to operate objects, tools, or controls, and reach with hands and arms.
* Must be able to communicate effectively and perceive verbal instructions and warnings in a high-noise industrial environment (above 85 dBA), while wearing required hearing protection.
* Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
* Must have the physical capacity to work extended hours, including overtime and weekends, during peak demand or emergency service periods.
* Position is classified in the Heavy Physical Demand Classification (PDC).
Environmental Exposure:
* Regularly exposed to mechanical/equipment rooms, rooftops, and drop ceilings.
* Occasionally required to work in extreme outdoor conditions (heat, cold, rain, snow) and unconditioned indoor spaces.
* The employee may occasionally be exposed to moving mechanical parts; high, precarious locations; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. All exposures occur within regulated safety limits, and appropriate personal protective equipment (PPE) is provided.
Personal Protective Equipment (PPE) Requirements:
* Must wear appropriate PPE, including but not limited to: safety glasses, safety-toed boots, hard hats, high-visibility vests or shirts, task-specific gloves, and hearing protection, as required by the work environment.
* Hard hats are required when working in areas with potential overhead hazards.
* Specialized PPE (e.g., respirators, arc-rated clothing, fall protection) may be required depending on task-specific hazards, and training will be provided as needed.
* All PPE must comply with OSHA standards and be inspected daily for proper condition fits appropriately, and is free of defects.
Surgical Tech Externship Hourly Pay & Relocation
Technical internship job in Wilmington, NC
What We Offer Let Novant Health be the destination for your professional growth! The Surgical Technologist Extern works under the supervision of the Operating Room Registered Nurse and/or Surgical Technician to facilitate the safe and effective conduct of invasive surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the operative procedure is conducted under conditions that maximize patient safety.
Surgical technologist interns, actively engage with the intern program to learn the expertise in theory and application of sterile and aseptic technique and combine the knowledge of human anatomy, surgical procedures, and implementation tools and technologies to facilitate a physician's performance of invasive therapeutic and diagnostic procedures.
At Novant Health, one of our core values is diversity and inclusion.
By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities.
Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
What You'll Do What you'll do: It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
What We're Looking For What we're looking for: Education: High School Diploma or GED, required.
Additional Skills (required): Current enrollment and in good standing of an accredited Surgical Technology program.
Additional Skills (required): Has completed all clinical training as defined by the academic Surgical Technology program.
Additional Skills (preferred): Previous Surgical Technologist experience Why Choose Novant Health? Remarkable Care.
Remarkable Careers.
Why become a Surgical Technology Extern at Novant Health? Recognized by Forbes as one of America's Best Employers By State for 2022 One of the nation's 150 Best Places to Work in Healthcare by Becker's Hospital Review Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine Top ratings in patient safety from The Leapfrog Group Quality and safety recognition from CMS Novant Health is committed to improving the health of its communities, one person at a time.
We have a strong focus on innovation and research offering best-in-class technology and clinical care.
We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Job Opening ID 46499
Auto-ApplyControls Technician Intern
Technical internship job in Wilmington, NC
JOB TITLE: Controls Technician Intern COMPANY: Hoffman Building Technologies STATUS: Full Time, Non-Exempt (Eligible for overtime) DEPARTMENT: Construction JOB PURPOSE: The Controls Technician Intern will learn and assist with the handling of start-up and commissioning of DDC SYSTEMS by following commissioning procedures and guidelines.
Controls Technician (entry level) Essential Duties and Responsibilities:
* ASSIST WITH THE ORGANIZATION OF COMMISSIONING OF DDC PROJECTS by accepting projects from project management; analyzing commissioning workload timelines; understanding project requirements, sequence of operation, programming and system type; conferring and collaborating with other members of engineering and programming team.
* ENSURE PROPER SYSTEM OPERABILITY by assisting in an onsite performance verification ("Big Picture Checkout") with the HBT engineer to verify the system is functioning as it was designed.
* ASSIST WITH THE MAINTAINANCE OF PROJECT DOCUMENTATION by updating wiring diagrams and sequence changes; maintaining current DDC program and displays; maintaining project commissioning sheets; collaborating with Project Managers and Programmers to assure that current documentation is accurately and promptly transmitted from the field.
* ASSISTS WITH THE COMPLETION OF THE COMMISSIONING OF DDC PROJECTS by organizing, prioritizing and scheduling start-up assignments; coordinating with programming for needed modifications and corrections for DDC and Displays; organizing turnover to Project Manager for project close-out; following up on work results.
* ASSIST WITH THE COMMUNICATION OF PROJECT INFORMATION by updating Project Managers and Construction Coordinator as to construction progress; updating any project deadline information; advising as to any changes in schedule or change orders; logging daily work in a project manual or work diary.
* LEARN THE INDUSTRY by attending approved educational workshops; reviewing industry publications; reviewing Dealer Intranets; maintaining knowledge on proper electrical and mechanical installation methods; reviewing product specifications and catalogs on project material.
* CONTRIBUTES TO TEAM EFFORT by leading by example; initiating an open and positive attitude; preparing for and attending training meetings; assisting in the training of new employees; sharing technical information with associates; accomplishing related results as needed.
* WILLINGNESS AND ABILITY TO TRAVEL by Cooperating and understanding the importance high profile customers with locations in multiple regions and recognizes a sense of urgency with those needs.
No Phone Calls or Drop-Ins Please.
EEO Employer/Vets/Disabled
Community Support Technician - Wilmington
Technical internship job in Wilmington, NC
Community Support Technicians needed for the Wilmington area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
HELP DESK SUPPORT TECHNICIAN
Technical internship job in Wilmington, NC
There#s no place like Liberty Healthcare Management Come explore career opportunities with#Liberty Health, a dynamic leader in the healthcare industry. Join us! We are currently seeking an experienced: HELP DESK SUPPORT TECHNICIAN JOB SUMMARY: Provide first contact and incident resolution to customers with hardware, software, and desktop application software problems. Effectively escalates incidents to higher Help Desk Technician, Clinical, Level II or Level III support team when required. Document incidents status and solutions in the IT service management software. Provide technical assistance including both end users telephone calls, chat, electronically submitted requests and on-site. Address all smart phone and tablet issues including but not limited to configuring devices. Identify, diagnose, and resolve Level One issues for end users in a call center environment, including telephone calls, chats, electronically submitted tickets and on-site. Ability to work in a fast pace call center with multiple priorities while handling end users# requests. Analyze and solve end-user problems related to but not limited to network and local printers, PC and mobile hardware, specialized applications, e-mail, internet, Wi-Fi and local-area network access. Support and implement of company procedures and policies. Perform other duties of a similar nature or level # JOB REQUIREMENTS: Working towards Associates degree or equivalent work experience Valid Driver#s License in the state of employment Effective verbal and written communications skills Strong analytical problem-solving skills and excellent customer service skills. Excellent customer service skills Desktop operating systems, various software applications and basic hardware for the PC. Principles and theories of network systems and management. Internet technologies and products; basic understanding of electrical safety procedure. Computer hardware fundamentals including printers. Troubleshooting simple desktop computer related problems Visit ********************** for more information. Background checks/drug-free workplace. EOE.
There's no place like
Liberty Healthcare Management
Come explore career opportunities with Liberty Health, a dynamic leader in the healthcare industry. Join us!
We are currently seeking an experienced:
HELP DESK SUPPORT TECHNICIAN
JOB SUMMARY:
* Provide first contact and incident resolution to customers with hardware, software, and desktop application software problems.
* Effectively escalates incidents to higher Help Desk Technician, Clinical, Level II or Level III support team when required.
* Document incidents status and solutions in the IT service management software.
* Provide technical assistance including both end users telephone calls, chat, electronically submitted requests and on-site.
* Address all smart phone and tablet issues including but not limited to configuring devices.
* Identify, diagnose, and resolve Level One issues for end users in a call center environment, including telephone calls, chats, electronically submitted tickets and on-site.
* Ability to work in a fast pace call center with multiple priorities while handling end users' requests.
* Analyze and solve end-user problems related to but not limited to network and local printers, PC and mobile hardware, specialized applications, e-mail, internet, Wi-Fi and local-area network access.
* Support and implement of company procedures and policies.
* Perform other duties of a similar nature or level
JOB REQUIREMENTS:
* Working towards Associates degree or equivalent work experience
* Valid Driver's License in the state of employment
* Effective verbal and written communications skills
* Strong analytical problem-solving skills and excellent customer service skills.
* Excellent customer service skills
* Desktop operating systems, various software applications and basic hardware for the PC.
* Principles and theories of network systems and management.
* Internet technologies and products; basic understanding of electrical safety procedure.
* Computer hardware fundamentals including printers.
* Troubleshooting simple desktop computer related problems
Visit ********************** for more information.
Background checks/drug-free workplace.
EOE.
45Drives USA Computer Science Intern
Technical internship job in Wilmington, NC
45Drives USA Computer Science Internship
Term: Summer 2026
Full transparency: we work a little differently around here.
This won't be an internship where you fade into the background. We come to work every day because we strive to earn a living in a meaningful way, and make an impact with that they contribute. Too many people exist without finding joy or purpose in their work, and we believe that's just wrong. After all, we spend at least a third of our lives working-so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?
At 45Drives, your ideas don't just matter-they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Learn more about how we work differently by visiting this website: *****************************
What Makes This Internship DIFFERENT?
We're not just offering an escape from bureaucracy and a seriously awesome culture in downtown Wilmington-we're giving you something most internships can't: An all-expenses-paid trip to Cape Breton, Nova Scotia! You'll get to visit our Canadian headquarters and experience our culture firsthand both inside and outside the workplace! From behind-the-scenes tours of our fast-paced operations to soaking in the breathtaking views of the world-famous Cabot Trail, this trip is your chance to see what makes us stand out-and why people love being part of this team. (This trip is estimated to be about 1-2 weeks at the beginning of your internship!)
Who We Are
At our core, we create big, strong, fast storage and computer solutions that allow our customers to properly manage and scale as they grow. 45Drives is transforming data storage with cutting-edge, cost-effective open-source solutions for organizations around the globe. What others say is impossible, we make possible. Find out more on our website: ****************
What You'll Do
Your goals during this internship include the following...
Develop Technical Proficiency in Data Storage Systems
Strengthen Problem-Solving and Troubleshooting Skills
Build Effective Communication and Collaboration Skills
Gain Practical Experience in Research & Development
Understand the Full Lifecycle of Technical Support and Solutions Delivery
To support these goals, you will carry out responsibilities including but not limited to...
Technical Support & Troubleshooting - Resolve customer service tickets related to configurations, warranty RMAs, and technical issues using Linux (Rocky, Ubuntu) and networking/server hardware knowledge.
R&D and Innovation Projects- Assist with internal and open-source research and development, including software integrations, prototype testing, and experimenting with new technologies.
Storage Systems Configuration - Support the setup and maintenance of virtualization and storage environments using tools such as Proxmox, ZFS, and Ceph.
Team Collaboration & Communication - Participate in daily standups, weekly one-on-ones, and department meetings. Communicate effectively via email, video conferencing, chat, and calendars.
Documentation & Knowledge Sharing - Create and update technical documentation and troubleshooting procedures using tools like DokuWiki.
Feedback & Continuous Improvement - Receive mentorship and constructive feedback from Technical Service Leads and Data Storage Specialists.
Who You Are
You are currently pursuing or have recently completed a post-secondary program in Computer Science, Information Technology, or a related field - but what matters most to us is how you approach challenges and collaborate with others. This opportunity is right for you if you're someone who...
Thinks critically and enjoys dissecting technical problems to understand the root cause
Communicates clearly and confidently-whether writing technical documentation, updating a ticket, or participating in team discussions
Learns quickly and isn't afraid to ask questions, troubleshoot unfamiliar systems, or suggest new solutions
Brings a positive, can-do mindset to collaborative work and enjoys being part of a tight-knit technical team
Takes ownership of your responsibilities and follows through with consistency and integrity
Shows curiosity about data storage, infrastructure, and open-source technologies
Is excited by the idea of making a real contribution to meaningful projects and growing your skills in a hands-on environment
Why Join Us:
While this is an internship and full benefits don't kick in until a permanent offer is made, you'll still experience the best parts of our culture-and if we're a good fit for each other, a full-time role might just be your next step.
Immediate Benefits and Perks:
🏋️ ♂️ Wellness: Access to the gym at our office in the Skyline Center
🎓 Training & Growth: Skills development training, regular coaching, and a culture of fostering growth
🎉 Social Events: Team activities, fun events, and celebrations
🏅 Rewards & Recognition: Be acknowledged for your contributions
🛍️ Community Discounts: Perks at local shops and restaurants
💵 Compensation: An hourly rate of $19 USD, plus potential for additional incentives following entry-level training
Available if you Join Us Full-Time
🩺 Health & Retirement: Medical, dental, life insurance, employer-matched 401K
🏖️ Vacation: Two weeks to start, growing with your time here to 3 weeks at 3 years and 4 weeks at 5 years!
Ready to Work Differently? We're building something special-and we're excited to share it with you!
Military DoD SkillBridge Program Internship - Life Cycle Management Standards Development
Technical internship job in Wilmington, NC
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a SkillBridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aerospace, as they continue to receive military compensation and benefits as active-duty service members.
**Job Description**
**Job Summary:**
Assist in developing standardized processes for managing aerospace manufacturing equipment throughout its life cycle from concept initiation, acquisition to disposal. This position emphasizes process development, creation of Standard Operating Procedures (SOPs), process flow mapping, and establishing baseline document requirements for all stages of manufacturing equipment life cycle management.
**Qualifications / Requirements:**
+ Active Military personnel
**Key Responsibilities:**
+ Collaborate with cross-functional teams to define and document machine life cycle management standards for each phase: Concept & Initiation, Design & Development, Production, Support & Maintenance, and Disposal.
+ Develop templates and guidelines to ensure all necessary information-such as technical details, financial analysis, compliance documentation, risk assessments, and supporting data-is standardized and presented clearly for senior level and above decision-making.
+ Support the development of retrofit/replacement cycles and subsystem overhaul programs.
+ Create Standard Operating Procedures (SOPs) to ensure consistency and accountability among stakeholders in life cycle management processes.
+ Design process flow maps to visualize and optimize workflows for each phase of the asset life cycle. Define responsible stake holder requirement for each phase.
**Desired Skills:**
+ Strong analytical and problem-solving abilities.
+ Experience in standards development and process standardization.
+ Knowledge of predictive analytics and preventative maintenance strategies.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
+ Lean Six Sigma certification or experience with Lean Six Sigma methodologies.
+ Ability to work collaboratively in a team environment.
+ Experience with weapon system program management at the operational and strategic level.
+ Experience with sourcing, contracting, and logistical acquisitions, as well as supportability challenges.
+ Familiarity with DoD 5000 standards and Life Cycle Management principles.
+ Understanding of ROI optimization and cost management strategies.
Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Technical Field Specialist
Technical internship job in Wilmington, NC
About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
Auto-ApplyTechnical Field Specialist
Technical internship job in Wilmington, NC
About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
3. Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
Auto-ApplyTechnical Field Specialist
Technical internship job in Wilmington, NC
Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Computer Field Technician
Technical internship job in Wilmington, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Roofing Technical Representative
Technical internship job in Wilmington, NC
CentiMark Corporation, the nation's leader in the commercial/industrial roofing industry, has an exceptional opportunity for an entry-level Roofing Technical Representative to support Sales Representatives in the greater Wilmington area. pays $50k - $55k plus premier benefits and annual bonus opportunity.
Job Summary:
* Travel to customer's locations and inspect commercial roofs
* Communicate with customers and check roofs for problem areas
* Measures commercial roofs and estimate the amount of roofing material and labor needed to re-roof
* Will work closely with the sales force to provide them with accurate information for the creation of proposals for customers
* Assist in marketing for new accounts
* Occasional overnight travel during the week
Candidate Requirements:
* Computer skills (proficient in MS Word, Excel and Bid Estimating Software)
* General Construction, Roofing and/or construction sales experience
* A valid driver's license in good standing
* Able to climb up & down ladders to minimum heights of 25 feet
* Experience with commercial roofing systems: THERMOPLASTIC, BUR, METAL, SHINGLES, TILE, SPF FOAM and COATINGS preferred, but will train the right individual
* College Degree in Construction Management or similar preferred
Premier Benefits:
* 2 Health Insurance Plans:
* No Cost "Core Plan" - No Cost Medical & Dental
* "Buy Up Plan" - Features a lower deductible for Medical
* Vision Plan
* Employer Paid Life & AD&D Insurance
* Traditional 401K with Company Match
* Roth 401K with Company Match
* Flexible Spending Account (FSA)
* Employer Provided Employee Stock Ownership Program (ESOP)
* Company Vehicle & Fuel Card
* Paid Holidays and Vacation
CentiMark Corporation has been in business for over 57 years and has 100 offices across the country with over 3,500 employees. We provide commercial roofing services, including roof replacement, repairs, maintenance, emergency service, inspections, snow removal, and roof safety accessories.
CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website -- **********************
Intern- Software Engineer
Technical internship job in Wilmington, NC
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
Title: Software Engineering Intern
We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we offer Internship and Co-op programs where students have the opportunity to work alongside industry professionals on some of our most pivotal projects. We invite students from institutions across the country to apply online or engage with our teams on campus at career fairs and other events. Symbotic offers an extensive calendar of events including Lunch and Learns, Social Outings, and Volunteer opportunities for our Interns and Co-ops to engage in.
The Summer Intern session is a 12-week, full-time (40 hours Monday-Friday) program while the Co-op cohorts typically run 16-weeks in the Spring and Fall. In both programs, students are paid a competitive hourly rate. Continue reading to learn more about this exciting opportunity!
About the Opportunities
Symbotic's Software Engineering function is a diverse community of skilled engineers who are building innovative technology across the stack. Intern opportunities in our Software function include:
* Front-end engineers develop and enhance desktop, mobile, and web applications, optimizing performance and usability for end-users.
* Back-end engineers develop high quality code and packages following software engineering best practices in areas such as tasking, cognitive tools, fleet orchestration, case handling, and storage and retrieval.
* Embedded engineers design, implement, and validate Hardware-in-the-Loop (HIL) test frameworks to ensure reliability and robustness of embedded systems.
* Test Automation engineers triage complex onsite issues and build automated pipelines to validate new products and packaging at scale.
What you'll do
* Play a hands-on role as part of an engineering team that works to design, develop, review and test new functionalities.
* Collaborate with others on an agile/scrum team to build features based on new business requirements.
* Evolve the current software architecture toward microservices using .NET Core, Kubernetes, RabbitMQ and Redis.
* Contribute to a distributed architecture built on .NET using multi-threaded and multi-processor concepts.
* Create visualizations to extract understanding of current state from logs.
* Develop high quality code and packages following software engineering best practices.
* Participate in customer facing calls, visits and workshops to educate and support customers on the integration requirements between Symbotic and customer systems.
* Work with our customer's technical resources to test Symbotic integrations with their systems.
What you'll need
* Currently pursuing a degree in Computer Science or related discipline.
* Strong object-oriented programming skills in C#, Python and C++.
* Experience with Linux and its commands.
* Experience with source control (git), software testing frameworks, and CI/CD pipelines (Jenkins).
* Enjoys learning new technologies, skills, and techniques as well as teaching them to others.
* Experience with Vitis and Vivaldo is a plus.
* Containerized development (Kubernetes, Docker, etc.) is a plus.
* Experience with cross platform .NET core development is a plus.
* Experience with MS SQL and the SQL language is a plus.
Our environment
* Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
* The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
#LI-JH1
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit *****************
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $29.00 - $45.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
Auto-ApplySupport Technician
Technical internship job in Wilmington, NC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13.25 per hour
Salary Range:
0
-
0
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAutomotive Diesel Quality Assurance / Technical Support Specialist
Technical internship job in Jacksonville, NC
Job Description
Quality Control / General Service Technician (Pathway to Diesel Technician)
Monday - Friday
Employment Type: Full-Time
$15.00 - $20.00 Hourly (Depending on Experience)
Jacksonville, NC 28540
1+ Years of Diesel Experience Required
Who We Are
At Greenline Diesel & Auto Repair, we take pride in doing things the right way - honest work, solid craftsmanship, and great service. We're a tight-knit crew that values reliability, teamwork, and a good sense of humor. If you're serious about learning the trade but don't take yourself
too
seriously, you'll fit right in here.
Position Summary
We're looking for a Quality Control & General Service Technician who's ready to get their hands dirty, learn the ropes, and take pride in every vehicle that leaves the shop. This is the perfect role for someone who wants to grow into a Diesel Technician position - we'll provide the tools, training, and mentorship to help you get there.
You'll handle everything from final vehicle inspections and light service work to keeping our shop running smoothly and looking sharp. Every day is different, and you'll be right in the middle of the action, making sure customers drive away happy and safe.
What You'll Be Doing
Quality Control (Main Focus)
Give every finished vehicle a thorough final inspection before it heads out the door.
Double-check that all work meets Greenline's standards and matches the repair order.
Knock out quality control checklists accurately and quickly.
Take vehicles out for test drives when needed - yes, that's part of the job.
Make sure each vehicle looks as good as it runs before delivery.
Shop Cleaning & Organization
Keep the shop looking sharp - clean bays, tidy tool areas, and organized supplies.
Sweep floors, empty trash, and make sure restrooms are clean and stocked.
Help restock supplies and maintain a smooth, clutter-free workspace.
General Service & Technician Support
Jump in on basic services like oil changes, tire rotations, and fluid checks.
Move vehicles safely around the shop and lot.
Assist technicians with parts runs, basic repairs, and whatever helps keep things rolling.
Support the front office when they need an extra hand.
Bring a positive attitude, stay safety-focused, and help the team win every day.
What We're Looking For
Strong attention to detail - you notice the little things others miss.
Eager to learn, grow, and become a skilled Diesel Technician.
Organized, dependable, and ready to take initiative.
Valid driver's license with a clean record (you'll be behind the wheel).
A team player who shows up ready to work and improve every day.
Why You'll Love It Here
You'll work alongside experienced techs who actually want to teach you.
Every day is hands-on, fast-paced, and never boring.
Real opportunities to grow into advanced diesel work and certification.
A positive, respectful shop culture where hard work and good humor go hand-in-hand.
ITS Clinical Analyst
Technical internship job in Jacksonville, NC
Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 Day Information TechnologyDescription
Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of clinic applications across the health care system.
Works to optimize clinical processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing information systems. Serves as mentor to other ITS staff.
Qualifications
Education/Certification:
Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training, and experience).
Licenses Registered Nurse preferred.
Experience:
If a Bachelor's degree: 2 years of direct experience
If an Associate's degree: 4 years of direct experience
if a High School diploma of GED: 10 years of direct experience
SITEC - PC Technician - Camp Lejeune, NC
Technical internship job in Jacksonville, NC
Responsibilities
Peraton requires a PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 EOM. This position is located at Camp Lejeune, NC.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
The PC Technician plays a pivotal role within our IT infrastructure team, providing incident management support in line with the SIE OPORD.
Roles and Responsibilities:
Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership.
Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity.
Provides troubleshooting and resolves technical issues.
Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation.
Troubleshoots and repairs software and network connectivity issues.
Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements.
Plans, engineers, coordinates, installs, and/or manages equipment installations.
Recommends upgrades to and replacements in accordance with policies and procedures.
Integrates, tests, and verifies remote access hardware and software.
Supports approved peripheral devices.
Interfaces directly with customers to provide training and to resolve issues related to services.
Provides IMAC services.
Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization.
Conducts pre-install and site surveys as necessary.
Makes use of Remedy for receiving, documenting, and closing tickets.
Updates management tools as required.
Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori.
Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, key secure equipment, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features.
Manages and provide day-to-day support for VDI clients.
Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image.
Recommends upgrades to and replacements for hardware and software utilized by VDI clients.
Qualifications
Min 6 years with HS Diploma, 4 years with AS/AA degree, 2 years with BS/BA degree
Active DoD TS/SCI clearance or above
DOD 8570.01-M IAT II certification is required
Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices.
Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills.
Experience with active directory security group management, exchange distribution lists, and file share permission assignment.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplyTechnical Support Engineer
Technical internship job in Wilmington, NC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $17.00/Hour