Technical Support Specialist, Water Meters
Technical internship job in Sacramento, CA
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
Auto-ApplyIT Support Specialist II
Technical internship job in Sacramento, CA
This position will begin as a contract assignment, with the opportunity to transition to a full-time role. Purpose Under direct supervision, this position is responsible for providing second level technical support to all Teichert end users via the Support Center call line and email. This position works closely with the DTS Division staff and outside departments, as well as some vendors when purchasing hardware/software as needed.
Focus & Scope
Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below:
Company/Entity
Actively supports the achievement of the business unit's goals and objectives by applying general knowledge of a variety of technologies.
Collaborates across departments and supports consistent technical practices. Adheres to policies, procedures, and standards that protect the company's interests.
Promotes and protects Teichert's, values to maintain a “team” spirit within the business unit and on project teams; works and cooperates with other disciplines across company lines to ensure maximum and best uses of Teichert resources.
Promotes and protects the community perception of Teichert.
Builds and maintains positive working relationships with internal and external customers. Maintains a positive impression of the department and company through professional interactions.
Technical/Specialty Area
Installs hardware and software on new and existing computers, printers, cell phones, tablets, laptops, and related equipment
Drives to customer locations to perform repairs or pick up and deliver equipment.
Provides level II hardware support to users in the areas of discrepancies, malfunctioning equipment, upgrades, maintenance and repair (Examples: Install RAM, install new monitor)
Provides software support to users in the use and functions of software packages such as Microsoft Office 365.
Escalate issues to Windows Administrators, Applications, Telecom and Network Administrators as needed
Provides on-going preventative maintenance and repair of computers, cell phones, tablets, printers, monitors and related equipment.
Responds to customer service inquiries and requests generated from the work order system; documents troubleshooting steps and/or resolutions into the work order system.
Analyzes and evaluates new systems, equipment, and solutions for viability of use. Makes recommendations to customers and management staff.
Participates in project involvement, including specialized projects such as development, schedules, and documentation; participates in staff and project meetings.
Trains and assists users with the use and functions of software and hardware equipment (computers, printers, cell phones, tablets, etc.).
Maintains an up-to-date knowledge of repair practices, policies, and technical specifications of computer and printer hardware.
Contacts vendors for technical support and parts procurement both electronically and by telephone. Completes internal and vendor required documentation related to services, warranty tracking, inventory maintenance, and repair history recording.
Contact customers as needed to discuss specific symptoms of equipment failure, cost, the nature of repairs required and possible solutions to equipment problems.
Relationships, Qualifications, and Requirements
Key Relationships
Reports to:
Site & End-User Support Manager
Direct Reports:
N/A
External Customers:
Software and hardware vendors.
Internal Customers:
All Divisions and Personnel within the Teichert Family of Companies.
Job Qualifications & Requirements
Education:
Associate's degree, technical degree, or an equivalent combination of education and experience.
A+ Certification, MCP
Experience& Industry Expertise:
At least two (2) years' experience in working as an IT support specialist, PC technician, or related position with increasing responsibilities in the maintenance, repair, operation, and installation of hardware and software for computers, cell phones, tablets, printers, etc.
Specific Job Requirements:
Must demonstrate knowledge of industry technologies, concepts, and methods.
Knowledge of troubleshooting steps, Help Desk software and IT related processes.
Must demonstrate experience in working with computer hardware and software technologies.
Must demonstrate delivery of excellent customer service.
Must demonstrate experience in training end-users.
Must be able to clearly communicate and be understood both verbally and in written form by internal and external customers.
Must demonstrate the ability to create good written technical documentation.
Must demonstrate experience and knowledge in hardware and software Windows systems technologies such as Windows Domain environment, MS Office, Microsoft operating systems, and related client applications.
Must demonstrate the ability to work in a team and maintain effective working relationships with all levels of staff and management.
Must possess a valid California driver's license and maintain an acceptable driving record.
Regular travel to other office locations required.
Competencies
Relationship Understanding
Business Acumen
Communication
Organization and Management
Teamwork
Technology: Basic Computer hardware and operation, Microsoft Windows, Microsoft Office
Equipment Used, Physical Demands and Work Environment
Equipment Used:
Personal computer, telephone, personal protective equipment (i.e. safety glasses, hearing protection)
Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: Sitting for long periods of time working at the computer or driving to other offices, plants or job sites. Viewing of computer monitor. Keyboarding: use of fingers to make small movements such as typing and mouse usage. Position may require varied work hours that include early morning meetings, late evening meetings, and weekend work for upgrades and installations that must be performed outside of normal business hours. Position may require travel to outside industry conferences and training seminars as needed, as well as to disaster recovery site(s). Must be available to respond to on-call support requests received outside of normal IT business hours. Ability to lift materials, boxes and equipment up to 50 lbs.
Work Environment: Typical office environment with adequate temperatures and lighting, low levels of noise. Demands of meeting tight deadlines. Data Center work may require exposure to loud noise and variant temperatures. Visits to other job sites and plants may require walking on uneven ground, climbing, bending, reaching or stooping, exposure to loud noise, high levels of dust and fumes, and exposure to inclement or extreme weather conditions.
HOURLY BASE SALARY RANGE:
$28.00 - $37.00
The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role, level, geographic location, relevant education, training, or experience, among other factors.
Employer Disclosure Statement
The above statements and job description are intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.
Equal Opportunity Employer
Teichert and its subsidiaries are proud to be an equal opportunity employer. We do not discriminate against applicants or employees on the basis of age, race, color, sex, national origin, disability, military or veteran status, or any other characteristic protected by federal, state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the company. If you are an applicant with a disability, please inform Robert Maxey (*******************) if you need assistance completing any forms or to otherwise participate in the application process.
Notice to Staffing Agencies
Teichert, Inc. and its subsidiaries ("Teichert") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert, including unsolicited resumes sent to a Teichert mailing address, fax machine or email address, directly to Teichert employees, or to Teichert's resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teichert's recruiting function to submit resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Teichert's Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.
IT Help Desk Support
Technical internship job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title :
Technician, Information Systems /
IT Help Desk Support
Location :
Woodland Hills , CA
91367
Duration :
One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,
Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
Tier 3 Technical Support Specialist
Technical internship job in Sacramento, CA
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Intern/Co-op - Information Technology (Summer 2026)
Technical internship job in Martinez, CA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
* Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
* Strong academic performance
* Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
* Concurrent enrollment in a degree seeking program throughout duration of experience
* Military experience a plus
* Min - $24.95 per hour/Max - $31.19 per hour
* We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
Auto-ApplyTechnology - Help Desk
Technical internship job in Folsom, CA
Description
Help Desk Support Technician
FLSA Non-Exempt
QUALIFICATIONS:
A+ Certification or equivalent experience
Good oral and written communication skills
Customer service experience (call center experience preferred)
Hardware troubleshooting skills
Excellent software skills
Operating System experience (Windows 7)
Excellent knowledge of desktops, laptops, and other common peripheral devices
Experience creating and deploying disk images
Knowledge and experience with hardware warranty procedures
Ability to monitor computer technology service and repair
Self-motivated
Ability to lift up to 40 lbs up to a height of 4 feet occasionally
REPORTS TO: Technology Support Manager
TERMS OF
EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement.
ESSENTIAL JOB FUNCTIONS:
Provide technical support for computer users via phone.
Maintain/update work order system and communicate work order priority and status to end users.
Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues.
Communicate effectively with staff and students regarding maintenance of technology.
Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc.
Disaggregate service-related data to discover trends and recommend process modifications for technology service.
Actively monitor and report compliance with the district's technology service level agreement.
OTHER JOB FUNCTIONS:
Lead special technology projects as required.
Attend meetings and trainings as scheduled.
Other duties as assigned.
Instructional Support Technician, Instructional Support Technician II, Temporary
Technical internship job in Sonoma, CA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, November 21, 2025. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education.
Please review the position description listed above for full scope of responsibilities and qualifications.
Job Summary
Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment.
Key Qualifications
This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam.
Salary and Benefits
This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.
A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.
For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.
Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************.
Advertised: Nov 07 2025 Pacific Standard Time
Applications close:
Easy ApplyWeb Developer & IT Support Specialist
Technical internship job in Sacramento, CA
Job Description
Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career.
We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA.
Responsibilities
· Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed.
· Monitor internal support channels (Teams, phone, chat) and provide timely assistance.
· Deliver training and guidance on internal software tools to staff.
· Triage and resolve software bugs and performance issues across web and mobile platforms.
· Develop new features, integrate third-party APIs, and maintain cross-platform compatibility.
· Maintain technical documentation for codebases, systems, and user-facing resources.
· Participate in planning meetings and help prioritize features and technical tasks.
· Administer SharePoint and Microsoft 365 environments, including permissions and group access.
· Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits.
Preferred Skills
· PHP
· JavaScript
· MySQL
· CSS
· HTML
Preferred Experience
· React Native
· Angular
Benefits:
Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Technology Support Specialist
Technical internship job in Carmichael, CA
Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career.
Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch.
At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum.
Our Benefits include but are not limited to...
Competitive Health Plan, including dental and vision coverage
Company paid life insurance
Wellness programs
Employee Assistance Program
401K with Company Match Retirement Program (Minimum eligibility requirements apply)
Paid Time Off programs
Voluntary benefits & supplemental insurance available
This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment.
Position Summary:
The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation.
The starting salary for this position ranges from $29.00 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.
Position Responsibilities include:
Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills.
Handles support requests via a ticketing system, received by phone, email, web, or walk-in.
Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices.
Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams.
Develops and manages internal IT documentation
Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary.
Implements software and hardware using Intune and imaging processes.
Configures and removes user accounts and software access required for staff to carry out their responsibilities.
Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections.
Provides support to IT system administrators and IT project managers by undertaking various tasks and projects.
Escalates and communicates unresolved or prolonged issues.
Qualifications
Education:
Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365.
Training and Experience:
Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required.
Job Knowledge:
A working knowledge of modern information technology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support.
The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.
Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
IT Support Specialist
Technical internship job in West Sacramento, CA
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Sacramento, CA.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions.
Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution.
Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS.
Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level.
Provides individual and group instruction or training, as needed.
Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation.
Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues.
Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement.
Performs other duties as assigned.
The ideal candidate will have:
Information Technology related associates degree or equivalent work experience.
3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment.
3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office).
Prior experience in the following areas preferred:
Installing, configuring, and troubleshooting Windows operating systems
Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory)
2012-2019 Windows Server
Technical service experience
IP Networking Knowledge (VLANS, subnets, routing)
Administering enterprise level Anti-Virus systems
Administering Windows updates
Build and deploy images for computer deployment
Active Directory (security, group policy, federation)
Relevant IT related certifications are preferred
Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration.
We offer a competitive compensation package including:
Up to 176 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyTechnical Support Specialist (Secret Clearance)
Technical internship job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
Technical Support Specialist (Secret Clearance)
Technical internship job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
Information Technology Helpdesk Technician
Technical internship job in Rancho Cordova, CA
Job Description
GENERAL PURPOSE
Under the general supervision of the IT Operations Manager, this position is responsible for providing first-line remote technical assistance and support related to computer systems, hardware, or software over phone, email, remote desktop services, and IT Helpdesk system. Responds to queries, runs diagnostic programs, troubleshoots and isolates problem, and determines and implements a solution. Forwards issues requiring site visits or more in-depth technical troubleshooting to the appropriate Field Technician via helpdesk trouble ticket system. Works under direction of IT Operations Manager and IT Director. This is an at-will direct service position within a program. The position is responsible for assisting our colleagues in all areas related to Information Technology (IT).
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware under the direction of the IT Operations Manager and IT Director.
Responds to queries either in person, over the phone, via email or IT Helpdesk System.
Asks questions and provides basic troubleshooting to determine nature of problem and walks customer through problem-solving process.
Coordinates work with 3 party vendor(s) for system repair; trains computer users.
Maintains daily performance of computer systems.
Installs, modifies, and repairs computer hardware and software.
Runs diagnostic programs to resolve problems.
Resolves technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Follows up with customers to ensure issue has been resolved.
Assists with administration of all applicable user accounts within the agency (i.e. Active Directory, Skype for Business, Exchange, Airwatch, etc.).
Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
Aids IT Field Technicians, IT Operations Manager, and IT Director as needed for instruction or special projects.
Assists with computer system imaging and deployment.
Configures and troubleshoots cell phones and mobile devices; tests and installs new and upgraded software.
If needed, travels to agency sites for the purpose of performing needed maintenance, troubleshooting and transportation of equipment using personal vehicle.
QUALIFICATIONS
MINIMUM:
A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school and one (1) years of IT Helpdesk experience.
California driver's license & current vehicle insurance/registration if driving; and,
Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
Compensation: $26hr to $27.50 hr
Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Early Career Help Desk Technician
Technical internship job in Gold River, CA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Your role in our mission
Essential Job Functions
* Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met.
* Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate.
* Follows up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
* Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
* Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully resolved.
* Analyzes and evaluates inquiry/problem reports and makes recommendations to reduce help desk call rates.
* May provide leadership and work guidance to less experienced personnel.
What we're looking for
Basic Qualifications
* High school diploma or G.E.D.
* 2 or more years of technical training preferred
* 0-3 years of technical or customer support experience
* Experience working with company products and operating systems
* Experience with solving computer-related problems
What you should expect in this role
Work Environment
Hybrid work environment - 2 days per week at our Gold River, CA office (may increase based on business needs).
Ability to work over weekends or extended hours depending on business needs.
The pay range for this position is $43,300.00 - $61,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Technical Support
Technical internship job in Martinez, CA
Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.)
Data Cable test results (if required)
Deliverables such as digital pictures (if requested)
Smarthands Testing and Turn Up of Equipment installed
Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only
Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only
Excellent communication skills
Support Technician
Technical internship job in Folsom, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16
-
18.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Help Desk Support
Technical internship job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
Intern/Co-op - Information Technology (Summer 2026)
Technical internship job in Martinez, CA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
+ Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a degree seeking program throughout duration of experience
+ Military experience a plus
+ Min - $24.95 per hour/Max - $31.19 per hour
+ We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
Tier II Help Desk Technician - Journeyman
Technical internship job in Sacramento, CA
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Technical Support Specialist (Secret Clearance)
Technical internship job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.