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Technical manager entry level jobs - 37 jobs

  • EDI Technical Product Manager

    Caresource 4.9company rating

    Dayton, OH

    The EDI Technical Product Manager serves as the strategic and technical owner of CareSource's EDI platform, responsible for driving the vision, roadmap, and execution of enterprise data exchange capabilities. This role combines a deep understanding of healthcare EDI standards with strong product management and technical skills to deliver scalable, reliable, and regulatory-compliant integration solutions. The EDI Technical Product Manager partners with engineering, architecture, operations, and business stakeholders to ensure EDI products support organizational objectives, reduce friction for trading partners, and improve end-to-end data quality. Essential Functions: Define and evolve the EDI product vision, strategy, and long-term roadmap in alignment with enterprise architecture, regulatory mandates, and CareSource's operational priorities. Create business cases, success metrics, and ROI analyses to guide prioritization and investment decisions. Stay current on industry trends, CMS/state requirements, and interoperability standards (X12, APIs, FHIR) to shape the future-state EDI landscape. Translate complex business, regulatory, and integration requirements into clear, actionable user stories and technical specifications for engineering teams. Ensuring requirements encompass data mapping, validation business rules, error handling flows, and integration points across downstream systems. Collaborate closely with architecture, engineering, QA, and DevOps to guide solution design, ensure technical feasibility, and support high-quality deployment. Own and prioritize the EDI product backlog based on technical dependencies, stakeholder value, operational impact, and compliance needs. Drive sprint planning, feature readiness, and release coordination to support predictable and transparent delivery. Identify and remove impediments that impact engineering throughput or trading partner readiness. Act as a bridge between technical teams, trading partners, clearing houses, and internal business units to ensure alignment and clarity of expectations. Lead discovery sessions, refinement cycles, data exchange walkthroughs, and post-implementation assessments. Advocate for partner usability and operational efficiency through system improvements, automation, and enhanced monitoring capabilities. Analyze transaction performance, defect trends, operational SLAs, and platform telemetry to identify risks, bottlenecks, and optimization opportunities. Define and track KPIs/OKRs such as transaction throughput, first-pass acceptance rate, error volume, partner onboarding speed, and system reliability. Collaborate with engineering to drive continuous improvement in observability, error reconciliation, and data integrity. Establish and maintain comprehensive product documentation, functional requirements, user guides, and integration specifications. Contribute to technical standards, EDI governance frameworks, and best practices for onboarding, testing, and release coordination. Ensure solutions comply with HIPAA, state Medicaid requirements, data privacy standards, and CareSource security guidelines. Perform any other job related duties as requested. Education and Experience: Bachelor's degree in computer science or related field required Equivalent years of relevant work experience may be accepted in lieu of required education Five (5) years of experience in product management or related field required Competencies, Knowledge and Skills: Strong understanding of EDI technologies and integration platforms Familiarity with Agile methodologies and product development life cycles Skilled in software development or engineering Understanding of the Healthcare industry and ecosystem including future direction. In-depth knowledge of interoperability standards relevant to the industry Strong verbal and written communication skills are essential for articulating product vision and collaborating with stakeholders Strong analytical and problem-solving skills to assess performance and identify areas for improvement Ability to adapt to rapidly changing technologies and market conditions A mindset geared toward innovation, continuously seeking new ways to enhance capabilities and interoperability Knowledge of AI technologies, machine learning models, and ethical considerations in AI deployment Licensure and Certification: Certifications in core technical systems such as Edifecs, Facets, Cloud, AI, or other similar enterprise systems that CareSource invests in are preferred Certifications in Agile, SAFE, or in the Business or Product Owner role are preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Travel is not typically required Compensation Range: $94,100.00 - $164,800.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-GM1
    $94.1k-164.8k yearly 1d ago
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  • Technical Delivery Manager

    Betmgm

    Cincinnati, OH

    Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Technical Delivery Manager (Infrastructure) will be responsible for supporting the Technology Infrastructure program, which will drive efficiencies across the BetMGM business landscape to support overall business objectives. This role will be responsible for applying standardized project management methodologies and documentation procedures using tools such as Workfront, Smartsheet, Microsoft Teams, Confluence, etc. to increase visibility into Technology infrastructure initiatives. They will also maintain infrastructure budgets, and foster stakeholder engagement. The Technical Delivery Manager (Infrastructure) will be a catalyst for change in ways of working by promoting collaboration, documentation, and communication throughout the Technology Infrastructure project lifecycle. This role will work with the Senior Manager, Technical Delivery to update and maintain a Technology Infrastructure roadmap and to establish KPIs to measure the success of Technology Infrastructure project initiatives. This role will also be responsible for creating and presenting key project highlights to the Technology department, Technology Senior Leadership Team, and BetMGM Executive team via regular updates, in addition to maintaining real-time dashboards and metrics. Responsibilities Apply a standardized project management methodology to ensure the successful delivery of all infrastructure initiatives abiding to time, budget, and scope requirements Create and upkeep scope specifications and project/program plans, tracking/reporting, and communication plans Estimate time and resource requirements and monitor milestone completion through the entirety of the project lifecycle Develop and maintain relationships with key infrastructure stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc. Leverage data to create KPIs and dashboards to increase business visibility into overall Technology Infrastructure project performance Align with Technology stakeholders on infrastructure approaches and challenge, when appropriate, to ensure solutions are aligned with BetMGM business needs, are cost-effective, and are designed optimally Create and distribute Technology Infrastructure work products to ensure all project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented in project documentation Serve as the first point of escalation for infrastructure project roadblocks and/or risks Essential Functions Must be able to stand or sit and operate computers and other technological devices for extended periods of time Qualifications Bachelor's or advanced degree in Business or Computer Science is highly preferred PMP certification highly desired A combined 5+ years of experience in project/program management roles within an IT organization and experience managing day-to-day operations in an infrastructure role Experience working with stakeholders to develop and implement infrastructure solutions Excellent analytical and strategic thinking skills Experience managing global cross-functional technology infrastructure projects by creating supporting project/program plans and program level tracking/reporting Experience managing disaster recovery, data center decommissioning, cloud migration, or data center buildout projects is highly preferred Values attention to detail and understands the importance of precision in quality of work Ability to successfully work across cultures and locations, driving team cohesion and effectiveness Ability to work autonomously, escalating when required to remove roadblocks or hurdles Experience in gaming, hospitality, retail, or similar industry preferred Ability to inspire via superior communication (both written and verbal) & strong interpersonal skills are required Experience communicating and interacting with executive teams is preferred Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties Experience using tools such as Smartsheet, Microsoft Project, Trello, etc. to optimize team efficiency Organized, adaptable, and able to tackle the challenges of working on multiple Infrastructure Technology initiatives simultaneously in a fast-paced environment Ability to come into the office and/or travel to other locations for key meetings and workshops with stakeholders The annual salary range for this position is $89,200.00 to $125,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-IK1
    $89.2k-125k yearly 2d ago
  • Section Manager Operations Technology Manager

    Ak Steel 4.6company rating

    Columbus, OH

    Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence. Summary of Responsibilities Identify and implement technical solutions to improve productivity, quality, yield, and cost. Lead and monitor project improvement plans and develop standardized work procedures. Lead to improve reliability and working ratio and reduce line stops of coating line Maintaining environmental compliance. Ensure compliance with safety protocols for employees, contractors, vendors, and visitors. Conduct safety audits and report recurring issues to the Management Team. Provide engineering solutions to long-term operational and quality challenges. Design and execute testing plans to validate process improvements and cost reduction strategies. Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues. Analyze production data to support operational goals and lead corrective actions. Review daily production reports and KPI performance to identify and address issues. Participate in required safety, environmental, and leadership training. Deliver technical training and ongoing support to operations personnel. Drive achievement of business plan objectives. Perform other duties as assigned. Minimum Qualifications Bachelor's degree in a relevant field. Proven experience in a manufacturing or industrial operations environment. Strong analytical skills with the ability to interpret data and drive decisions. Excellent judgment and decision-making capabilities. Demonstrated ability to lead change, improve processes, and manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong communication, interpersonal, and organizational skills. Ability to build and maintain effective internal and external relationships. Proven leadership skills with the ability to influence and develop teams. Collaborative mindset and team-oriented approach. Must be able to work in an industrial environmental setting. Preferred Qualifications Experience in a Hot Dip Galvanizing Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
    $89k-106k yearly est. Auto-Apply 24d ago
  • Section Manager Operations Technology Manager

    Cleveland-Cliffs Steel 4.8company rating

    Columbus, OH

    Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence. Summary of Responsibilities Identify and implement technical solutions to improve productivity, quality, yield, and cost. Lead and monitor project improvement plans and develop standardized work procedures. Lead to improve reliability and working ratio and reduce line stops of coating line Maintaining environmental compliance. Ensure compliance with safety protocols for employees, contractors, vendors, and visitors. Conduct safety audits and report recurring issues to the Management Team. Provide engineering solutions to long-term operational and quality challenges. Design and execute testing plans to validate process improvements and cost reduction strategies. Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues. Analyze production data to support operational goals and lead corrective actions. Review daily production reports and KPI performance to identify and address issues. Participate in required safety, environmental, and leadership training. Deliver technical training and ongoing support to operations personnel. Drive achievement of business plan objectives. Perform other duties as assigned. Minimum Qualifications Bachelor's degree in a relevant field. Proven experience in a manufacturing or industrial operations environment. Strong analytical skills with the ability to interpret data and drive decisions. Excellent judgment and decision-making capabilities. Demonstrated ability to lead change, improve processes, and manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong communication, interpersonal, and organizational skills. Ability to build and maintain effective internal and external relationships. Proven leadership skills with the ability to influence and develop teams. Collaborative mindset and team-oriented approach. Must be able to work in an industrial environmental setting. Preferred Qualifications Experience in a Hot Dip Galvanizing Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions. Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
    $100k-127k yearly est. Auto-Apply 24d ago
  • Manager, Technical Services

    Impact Technologies 4.5company rating

    Columbus, OH

    About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Manager, Technical Services, you will lead and actively contribute to a high-performing team responsible for supporting clients across the full technical lifecycle, from integration through post-launch optimization and ongoing support. This is a highly hands-on role, requiring deep technical expertise alongside strong people leadership, operational rigor, a passion for client service, and a bias for action. You will work closely with Onboarding, Client Success, Product, Engineering, and other cross-functional partners to ensure technical issues are resolved efficiently, escalations are managed effectively, and system improvements are identified and driven forward. You will set the technical and operational bar for your team, while remaining directly involved in complex client issues, critical integrations, and high-impact initiatives that improve reliability, scalability, and the overall client experience. What You'll Do: Lead, coach, and develop a team of Technical Services Engineers, setting clear expectations around technical quality, responsiveness, and client experience. Remain hands-on by actively engaging in complex integrations, escalations, and critical client issues as needed. Own the technical support and post-integration experience for clients, ensuring consistent delivery of high-quality outcomes. Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align priorities, improve workflows, and close gaps across the client lifecycle. Take accountability for end-to-end issue management, including prioritization, root cause analysis, resolution, and stakeholder communication. Drive proactive identification of recurring issues, operational bottlenecks, and technical risks, and lead initiatives to address them at scale. Establish, refine, and enforce processes, documentation, and best practices that improve efficiency, quality, and predictability. Monitor team capacity, ticket volumes, and performance metrics, and adjust resourcing or priorities as needed to meet business demands. Contribute to the development of tools, reporting, and internal enablement that improves troubleshooting and empowers partner teams. What You Bring: Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience. Experience in a technical, customer-facing role within a SaaS, digital marketing, or technology-driven environment, including people leadership responsibilities. Familiarity with affiliate marketing or the broader digital marketing ecosystem is strongly preferred. Strong hands-on technical background, with experience supporting and troubleshooting client integrations on SaaS platforms. Proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related systems. Demonstrated ability to analyze logs, data, and system behavior to diagnose and resolve complex issues. Experience leading teams in fast-paced, high-volume support or technical services environments. Clear, confident communication skills in English, with the ability to translate complex technical concepts for both technical and non-technical stakeholders in a calm, professional, and solution-oriented manner. A proactive, ownership-driven mindset, with the ability to anticipate problems, drive improvements, and lead through ambiguity. Strong organizational and prioritization skills, with attention to detail and a focus on execution and outcomes. Salary Range: $110,000 - $135,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_Columbus
    $110k-135k yearly Auto-Apply 13d ago
  • Manager, IT Services

    Molina Healthcare Inc. 4.4company rating

    Columbus, OH

    Responsible for all information technology operations activities, including computer operations, data and operations support. Monitor budgets and expenses within department and accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods. KNOWLEDGE/SKILLS/ABILITIES * Analyzes, reviews and measures service level performance against agreed upon service level agreements (Service Level Agreements) with the business and operating-level agreements with service providers (internal and external). * Works closely with the business and service providers to negotiate and agree on service level requirements off any proposed new services and changes to existing services. * Works with the business and service providers to define the proper metrics and KPIs in evaluating service delivery quality and performance levels. Produces regular reports on service performance and achievement to stakeholders. * Organizes and maintains the service level review process with the business and service providers. Initiates any actions required to maintain or improve service levels. * Acts as a change agent to implement and manage quality improvement processes in service delivery management. JOB QUALIFICATIONS Required Education Bachelor's Degree or equivalent combination of education and experience Required Experience 5-7 years Preferred Education Graduate Degree or equivalent combination of education and experience Preferred Experience 7-9 years To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $80,412 - $188,164 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $80.4k-188.2k yearly 5d ago
  • Head of Technical Product management

    RELX Inc. 4.1company rating

    Dayton, OH

    Are you a collaborative leader of Product Managers looking to work for a mission driven global organization? About the Team The Academic Information Systems (AIS) portfolio, part of the Academic Leaders & Funders (AL&F) group, offers Software-as-a-Service solutions - Pure, Interfolio, and Digital Commons - to support the academic lifecycle and research management needs of universities, research organizations, and funding agencies. The AIS Technical Services Team is a global team of product managers and data and software engineers that delivers data exchange and integration projects with client enterprise platforms (e.g., HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer-facing role responsible for gathering functional requirements, designing data and application integration pipelines and managing the delivery of projects. TPMs collaborate with the sales team during the pre-sales phase and work closely with data engineers and software developers to build integrations. The Head of Technical Product Management role is key to delivering seamless, secure, and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and hands-on contributions. Responsibilities + Lead, mentor, and manage a team of Technical Product Managers providing direction, performance feedback, and professional development. + Oversee the design of complex integrations, ensuring alignment with client functional requirements, technical constraints, and security/compliance needs. + Establish, document, and enforce standards and best practices for solution design, documentation, and project delivery within the TPM team. + Work closely with the Data and Software Engineering Leads to implement scalable, agile ways of working within the AIS Technical Services team. + Collaborate with Sales, Client Services, and Customer Success teams to ensure customer satisfaction throughout the entire engagement lifecycle. + Collaborate with the Senior Director, AIS Technical Services, to define the organization's growth strategy and help implement initiatives aimed at improving efficiency and scaling operations. + Foster a culture of continuous improvement in the team; identify key strengths and development areas of the team members, support their professional growth while promoting a culture of inclusion and mutual respect. Qualifications + Proven experience managing or leading professional services teams in a SaaS or enterprise application environment. + Knowledge of enterprise systems (such as HR, finance, and databases), integration patterns, APIs, and security standards. + Practical knowledge of Project Management and Agile methodologies. + Exceptional communication and stakeholder management skills, with demonstrated success in customer-facing roles. + Ability to develop standards, best practices, and high-quality documentation. + Demonstrated hands-on expertise in designing and implementing technical integrations, especially in novel or complex situations. + Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience); advanced degree is considered a plus. + Excellent written and verbal communication skills. Ability to build relationships with stakeholders and the team. + Experience in higher education or research systems is considered a plus + Familiarity with Research Information Management Systems or Faculty Information Systems is considered a plus About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the base pay range is $104,800 - $174,700.If performed in New York City, the base pay range is $109,500 - $182,700.If performed in Rochester, NY, the base pay range is $90,500 - $150,900.If performed in New Jersey, the base pay range is $107,646 - $171,954.If performed in Ohio, the base pay range is $90,500 - $150,900. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (********************************************** to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $109.5k-182.7k yearly 35d ago
  • Account Manager, Technology

    Kforce 4.8company rating

    Dublin, OH

    Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size. We are proud of the culture we've created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve. Training and Development- Kforce is committed to helping you be successful! You will receive individual and TEAM training designed for sales and recruiting professionals. Job shadowing and mentorship from senior team members. Continued development for career progression to provide more career opportunities. Scheduled one on one and group meetings with your leader. Continuous learning and development through lunch and learning, meetings, speakers, and more. Unlimited on-line training tools from Kforce University. Role and Responsibilities- Delivering creative, strategic, and cost-effective solutions to solve our clients' business needs. Developing and fostering true genuine in-person relationships with our clients while becoming their go-to expert within our industry, whether it be in the technical or finance & accounting field. Conduct in person client visits. Gain awareness regarding customer vision, strategy, goals, and needs. Deliver in-person presentations to key stakeholders in a consultative and engaging approach. Participate in in-person customer and networking events, business meetups, and social events. Develop and foster a network, track and communicate market trends and lead effective strategies. Create and lead execution of sales for both existing customers and new business. Partnering with organizations to best understand their industry's distinct needs. Overseeing the identification, qualification, and matching of solutions to meet client needs. Monitoring and ensuring client satisfaction. What we are looking for from you-8-13 years of "sales related" experience. Experience with client-facing and in-person sales. Someone who enjoys attending networking events, driving client interaction, and getting out in front of their customers. Someone who is Interested in a challenging yet rewarding environment that brings together competition and culture within a team. Someone who enjoys working in a fast-paced, strong-willed, driven environment. An undeniable work ethic Bachelor's degree preferred. Our office occasional model allows our team members to meet in the office consistently to work together, plan, collaborate and build relationships while maintaining flexibility. Our sales positions will require client-facing interactions and team collaboration within the local market. We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office. Compensation and Benefits:Competitive base salary + uncapped monthly commission. 17 days PTO for 0-4 years of service and goes up from there. Annual performance incentive trip for top performers across the company. We offer multiple career paths in recruiting, sales, operations and leadership - last year, over 500 employees were promoted. We are a nationwide firm that promotes professional growth and with our office occasional model, the ability to relocate with the same job is doable. Our benefits package including medical, dental, vision, 401K with match, maternity/paternity leave and a generous Holiday schedule. Kforce is a Staffing and Solutions firm specializing in technology, finance & accounting. Each year, we help more than 30,000 people find work. We partner with over 3,000 companies, including most of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all sizes. Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.
    $65k-82k yearly est. 60d+ ago
  • Commercial Lending Systems Manager

    Northwest Bank 4.8company rating

    Columbus, OH

    The Commercial Lending Systems Manager is responsible for the development and supervision of the Commercial Lending Systems team members. This person will provide overall leadership to the department and serve as additional support in the absence of any team member. Essential Functions Provide leadership for the Commercial Lending Systems team members Monitor to ensure re-occurring tasks are performed Ensure total document and data integrity attributes to comply with CECL data points Collaborate with key strategic partners as needed (i.e. Third-party vendors, Compliance, Legal, Credit, and Lending departments) Establish and negotiate contracts or contract amendments with third party vendors Identify and develop appropriate SOX controls to mitigate risk Create, adjust, and maintain performance metrics for headcount, Service Level agreements, and efficiency Manage, research, and remediate inquiries and complaints from internal and external customers within established Service Level Agreements (SLAs) Identify risks and develop plans to mitigate Conduct, or participate in, the hiring, coaching, developing and supervising of team members, including one-on-one progress and coaching sessions and identifying and training team members that demonstrate high potential for succession planning purposes Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting Develop, manage and implement the ongoing design of operations, servicing, and documentation procedures, method and work systems, accountable for updates to department procedures according to Northwest's established guidelines Serve as point person in the preparation of responses to examiners, auditors, and internal audit as requested Create and maintain the Business Continuity Plan for the department Monitor reports to assure timely resolution of system exceptions Drive technical improvements of the appropriate loan support systems Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Lead special projects as assigned Remain current on all pending and proposed regulatory changes affecting compliance and attend webinars/trainings covering regulatory and compliance issues Display corporate leadership in support of the strategic plan, including providing recommendations regarding future direction Contribute as an active member of the Shared Services Management team Education, Experience and Skills preferred Bachelor's degree in business administration / finance 8-12 years of experience in Banking 8-12 years of managerial experience Experience as a system administrator for any of the following: Abrigo, CreditLens, nCino, LaserPro Experience as a system administrator for CRM platforms This position is based onsite Monday - Thursday with Friday as an optional work from home day. #LI-CW Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $102k-127k yearly est. Auto-Apply 34d ago
  • Design Technology Manager

    Ma Design

    Columbus, OH

    As a Design Technology Manager, you will be responsible for delivering a Building Information Modeling (BIM) strategy, processes, and promoting the benefits of digital technology. You will support project teams to ensure that projects operate efficiently and effectively. The Design Technology Manager will work closely with project teams, REVIT committee members, IT, and firm leadership to continue to improve MA Design's digital processes. The role of the Design Technology Manager involves the following duties: BIM Standards + Workflow Management Provide leadership and support to project teams on BIM and digital delivery practices Support project teams in adhering to BIM requirements, protocols, workflows, and quality standards. Facilitate coordination meetings to resolve BIM issues and optimize workflows. Audit studio BIM practices, identifying technical gaps, inefficiencies, and inconsistencies Technical Support + Troubleshooting Liaise between project teams and leadership to align BIM strategies with organizational goals. Act as the primary point of contact for BIM-related queries and issues; oversee Revit committee efforts, including Revit tools and families development. Provide technical support and maintenance of core design technologies. Setting up and managing the digital platforms where project models are stored to be shared. Training + Development Facilitate training sessions to upskill project teams in BIM tools and processes. Document lessons learned and best practices to inform future projects. Ensure that staff has access to appropriate tools and equipment required Innovation + Technology Drive adoption of digital delivery methods and new technologies across projects. Maintain current knowledge of design software, industry developments in digital practice, and applicable techniques. Evaluate, recommend, and integrate new technologies, tools, and workflows to enhance digital delivery capabilities - including automation, data-driven design, and AI-assisted processes. Coordinate integration of BIM with other digital tools and AEC platforms. Skills and Qualifications Strong understanding of BIM software (advanced knowledge of Autodesk Revit required), related technologies, and project delivery methods. Advanced knowledge of architectural standard documentation and project development across all design phases. Experience with Dynamo, Grasshopper, Python, or other scripting/programming tools for process automation preferred. Familiarity with visualization tools (e.g., Enscape, Twinmotion). Familiarity with AI tools and experience integrating AI tools into design or project delivery workflows. Ability to lead teams, manage stakeholders, and facilitate effective communication Experience in managing BIM projects and implementation of BIM execution plans Skill in identifying and resolving technical issues and design conflicts Familiarity with both industry-wide and project -specific BIM standards and protocols Bachelor's degree in Architecture, Engineering, Construction Management, or related field. Why choose MA? Rooted in a set of core values, we prioritize our people above all else. We have cultivated a collaborative and inclusive culture where every voice is celebrated and every contribution is recognized. We firmly believe in nurturing the growth and development of our team members, offering continuous opportunities for learning, mentorship, and professional advancement. By joining our talented team at MA Design, you will embark on an extraordinary journey fueled by creativity and innovation. As an integral part of our passionate team, you will contribute to making a positive and lasting impact on the world through the transformative power of design. Together, we will craft spaces that not only fulfill their functional purpose but also leave an enduring impression on those who experience them. Our comprehensive benefits package includes: Medical, dental, and vision insurance Health Reimbursement Arrangement Options for Health Savings Account and Medical/Dependent Care Flexible Spending Accounts Basic life insurance coverage provided by MA Opportunities for additional life insurance, disability, critical illness, and accident coverage Leadership opportunities Paid time off (PTO) bank merges sick, vacation, and personal time, which allows you to the flexibility to use your paid time off as you see fit Seven paid holidays, plus two half-day paid holidays and two floating paid holidays 401(k) profit sharing plan and retirement savings advising Certification and licensure assistance Ongoing career development and advancement opportunities Mentorship program Impromptu get-togethers Workstation flexibility, including a cafe space, hoteling stations, and standing desk compatibility Flexible Schedule Opportunities for community engagement with our CSR partners Casual atmosphere with a supportive and collaborative team Core Values Always Passionate Give More Than You Get Relentlessly Innovative Stronger Together Energetically Optimistic Get Comfortable With Being Uncomfortable Treat Others As They Want To Be Treated MA Design provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability or genetics. In addition to federal law requirements, MA Design complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. MA Design expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MA Design's employees to perform their job duties may result in discipline up to and including discharge.
    $77k-112k yearly est. 36d ago
  • Technical Manager

    OCLC 4.3company rating

    Dublin, OH

    Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world. The Job Details are as follows: Technical Manager OCLC, Inc. seeks a Technical Manager at its Dublin, OH HQ, to manage the dev team daily, incl. partnering w/ the product team to plan the feature roadmap, working w/ delivery leads to sequence & arrange the work, and leading devs to get it done. Req. BS in Comp. Sci. or similar and 3 years of exp. Exp. must include at least 3 years of Kafka, Git, Jenkins, Maven, Control-M, and implementation of ETL pipelines. Apply online at ************ EOE
    $61k-92k yearly est. Auto-Apply 34d ago
  • Consulting Member of Technical Staff

    Oracle 4.6company rating

    Columbus, OH

    Oracle's Cloud Infrastructure team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We're looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. As a Consulting Member of Technical Staff (IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. **Responsibilities** + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. + Translate business, operational, and compliance requirements into robust technical designs and features. + Set and evangelize technical vision and architectural direction for the Assurance Service across OCI engineering teams. + Lead development efforts by providing hands-on technical guidance, driving adoption of best practices, and ensuring high-quality code. + Mentor and coach engineers across multiple teams, fostering a collaborative and innovative engineering culture. + Conduct technical reviews, identify areas for improvement, mitigate risks, and recommend best-in-class solutions. + Proactively address challenges related to scalability, availability, performance, and maintainability. + Collaborate with product management, security, and compliance stakeholders to align service capabilities with broader OCI goals. + Guide incident management, root cause analysis, and continuous improvement efforts. + Stay abreast of industry trends, emerging technologies, and evolving regulatory standards to drive strategic technical decisions. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $49k-68k yearly est. 60d+ ago
  • Salesforce Technical Project Manager

    Guidehouse 3.7company rating

    Columbus, OH

    Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: As a Project Manager, you'll lead the overall delivery of Salesforce Solutions, including the design and development of the Salesforce application components, manage project schedule, resources, risks, and reporting. You'll provide overall guidance and serve as an escalation point for the Salesforce development team members. You'll support customers and end-users to define their requirements based on the latest Salesforce architecture to ensure the success of the project. You will develop implementation plans and a roadmap to set the standard for future development, and an architecture that smoothly works with existing infrastructure without compromising security. What You Will Need: Strong domain expertise with the Salesforce platform Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain an approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. US Citizenship A minimum of SEVEN(7) years of project management in the IT industry Bachelor's degree Proven experience in managing highly impactful initiatives in an enterprise environment. Strong team collaboration, negotiation, and persuasion skills Strong working knowledge of Microsoft Excel, reporting, analytics, and product development tracking systems like Jira Experienced in the System Development Life Cycle (SDLC) processes, including client requirement analysis and system design. Experience implementing systems using the Agile/Scrum methodology. What Would Be Nice To Have: Certified Salesforce Administrator, Certified Business Analyst or other Salesforce certifications, Agile SAFe, Certified Scrum Master (CSM), ITIL v4 certifications, or PMP Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described. The annual salary range for this position is $135,000.00-$225,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $135k-225k yearly Auto-Apply 8d ago
  • TAM- Technical Account Manager

    Qualityip

    Kent, OH

    Technical Account Manager QualityIP is distinguished as one of the most advanced technology firms in Northeast Ohio. Our core offering entails an IT department service, wherein customers seamlessly integrate our HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning teams as extensions of their own organizations. Through collaborative partnerships, we ensure the alignment of optimal-fit technology solutions with individual business objectives. We are presently looking for an experienced and highly motivated Technical Account Manager (TAM). As a TAM, you will be responsible for managing and enhancing the technical relationship between QualityIP and our clients. You will work closely with them to understand their IT requirements, troubleshoot technical issues, and ensure the successful delivery of our services. You will also work collaboratively with internal technical teams to ensure client satisfaction and optimize service delivery. Key Duties and Responsibilities: Build and maintain strong relationships with assigned clients. Understand clients' business objectives and IT needs. Act as a trusted advisor to clients, providing technical guidance and recommendations. Collaborate with clients to develop IT strategies and roadmaps. Monitor and manage the delivery of MSP services to ensure they meet client expectations. Identify opportunities for service improvement and optimization. Investigate and troubleshoot technical issues and incidents reported by clients. Coordinate with internal technical teams to resolve issues promptly. Develop and maintain account plans that align with client goals and objectives. Identify upsell and cross-sell opportunities for additional MSP services. Keep clients informed about the status of their services, including service level agreements (SLAs) and performance metrics. Communicate technical information in a clear and understandable manner. Maintain accurate records of client interactions, issues, and resolutions. Create and update technical documentation as needed. Provide clients with training and education on MSP services and best practices. Provide regular performance reports and recommendations for improvement. Ensure that contracts and service agreements are up to date and in compliance with client requirements. Qualifications and Skills: Bachelor's degree in a related field (e.g., Information Technology, Computer Science). Proven experience in a similar role within the IT services or MSP industry. Strong technical knowledge across various IT domains, including networking, cloud computing, security, and infrastructure. Excellent communication and interpersonal skills. Problem-solving and critical-thinking abilities. Project management skills. Strong technical trouble shooting skills. Certifications from Microsoft, VMware, CompTIA, or Cisco strongly desired. Familiarity with Microsoft cloud-based technologies (Microsoft 365/Azure). Familiarity with Virtualization technology (VMware/Hyper-V). Customer-focused with a strong commitment to client satisfaction. Confidence and professional image. Ability to work independently and collaboratively with cross-functional teams. TAMs are integral in ensuring the effective provision of IT services to our clients. Serving as a bridge between QualityIP and our clients, TAMs contribute to building and sustaining robust client relationships, all while ensuring the delivery of top-notch IT services and fulfillment of their technical requirements. To thrive in this position, TAMs need to possess expertise in both technical aspects and client relationship management. Cultural Alignment: As a family-owned enterprise, we emphasize accountability, professionalism, and personal growth. At QualityIP, your input holds significance. Benefits: Competitive salary with performance-based incentives. Medical Mutual Health Insurance with HSA & ancillary benefits. John Hancock Retirement Account Simple IRA with 3% company match. Flexible scheduling options. Paid Time Off. Certification Assistance- 100% reimbursement for training, course materials, and testing fees. Crewhu employee recognitionand peer-to-peer recognition platform, where team members can celebrate achievements and recognize each others contributions. Free company apparel. Microsoft Workplace Discount. Keeper Password Manager. CompTIA content & exam voucher discounts. If you possess exceptional organizational acumen and derive motivation from contributing to a prominent team, we eagerly anticipate connecting with you!
    $73k-103k yearly est. 6d ago
  • Technical Manager

    Palmer Holland 4.2company rating

    Westlake, OH

    * A professional individual who will assist our sales team and provide technical support and assistance to customers who use our raw material offerings. * Communicate with our customers and supplier partners in person, phone and email to understand their needs, issues and bring solution-based proposals. * Troubleshoot and resolve technical problems and provide recommendations for improvement. * Prepare and deliver technical reports, presentations, or demonstrations to customers or management. * Provide training and guidance to customers and our sales team in the CASE markets with an emphasis on Dow Coating Materials binder polymers and additives for coatings and paints. Essential Tasks of the Position * Maintain records of customer interactions, transactions, and feedback. * Stay updated on the latest trends, developments, and regulations in the chemical industry. * Collaborate with sales, marketing and research teams to provide feedback, insights, or suggestions for product development or enhancement. Requirements Education * Candidate should have a bachelor's degree in chemistry or a related field. Experience * Relevant work experience is required, paint and coating formulating knowledge is preferred. Polymer synthesis. Knowledge/Skills * Intermediate level of expertise in MS Office and Contact Management Software * Excellent verbal and written communication abilities * Ability to maintain professional conduct that always exemplifies the corporate policies, particularly when interacting directly with internal and external customers. * Ability to handle sensitive information with confidentiality and discretion. * Detail oriented with strong, accurate clerical skills. * Proficient at multi-tasking * Highly motivated * Strong technical, analytical, and problem-solving skills Competencies * Ability to work independently or as part of a team. * Ability to travel to customer and principal sites or other locations as needed. * Capable of traveling by plane or car to customer sites, 50% travel is required. Physical Requirements * Satisfactory motor skills relevant to position * Ability to sit for extended periods of time. * Ability to lift to twenty-five pounds.
    $91k-116k yearly est. 60d+ ago
  • Associate Technician (NIGHTS)

    Pharmavite 4.5company rating

    New Albany, OH

    HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for sponsorship including I-983 participation. Position Summary: The Associate Technician is responsible for learning and understanding the assigned functions related to their role. This process is accomplished through hands-on learning, understanding, and adhering to all safety standards, Current Good Manufacturing Practices (cGMP) and customer requirements in conjunction with Standard Operating Procedures (SOP). . This role involves learning and developing self to take on additional duties, expand their capabilities and enhance personal skills. Responsibilities: o Learns and performs work associated with the safe operation and maintenance of various manufacturing/warehouse equipment, depending on specialization of process of operations and materials used. o Monitors equipment parameters (meters, gauges, valves, flow ratios, temperatures, pressures, and related controls) and guidelines to ensure adherence to production/warehouse/process and quality specifications. o Resolves common or frequent equipment issues, troubleshooting, and equipment adjustments with guidance. o Understands production information used daily to manage operations (MDI Boards, electronic platforms, etc.). o Adheres to cGMP standards in completing relevant paperwork, following good documentation practices, and performing quality control checks. o Escalate issues related to safety, quality compliance, and equipment status. Communicate needs or other support as needed. o Participates in all required housekeeping (5S), cleaning, and sanitation. o Operates material handling equipment, electric hand trucks, walk along pallet lifts, hoist, and other equipment as needed. Participation in the daily Powered Industrial Trucks (PIT) verification list at the beginning of each shift. Communicates any issues to the Supervisor that prevents the unit from being used. Conducts equipment check list verification of trailers before and after unloading. o Participates in equipment changeovers and setups to include parts cleaning and inspection, checklist review, partnering in setup and start-up of each piece of equipment, and support in functional area. Education: o HS Diploma or combination of equivalent education and experience or knowledge required. Certifications: o Must have or be able to complete PIT (Powered Industrial Trucks) certification training. Experience: o 0- 2 years' work experience required at this level and successful completion of the Pharmavite Technician Program. o Ability to work in a diverse team environment with others. Working knowledge of manufacturing/warehouse processes or a combination of skills, knowledge, and demonstrated ability to learn recommended. OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. The salary range for this position is $37,000.00 - $60,000.00. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications, and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role, and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position. Pharmavite provides compensation for all overtime hours worked by non-exempt (hourly) employees in accordance with state and federal law. The need to work overtime hours will be determined by management, based on customer and business necessity to meet the needs of our business, Pharmavite may require employees to work overtime. Voluntary overtime requested by non-exempt employees must be approved in advance by the employee's supervisor. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities. Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email ************************. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com's Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: ************************. #WIM
    $37k-60k yearly Auto-Apply 2d ago
  • Manager Technical Sales

    Avery Dennison Corporation 4.8company rating

    Mentor, OH

    This role leads a team of Technical Sales Representatives (Inside Sales Reps) and is responsible for achieving plan objectives within an assigned area. The Technical Sales Manager translates marketing plans and strategies into effective operational tactics for their team, with a strong focus on employee onboarding and training in products, customers, account management, and business development. This position provides strategic direction for segments, setting clear goals, strategies, and initiatives to drive the achievement of divisional financial and non-financial metrics. Key Responsibilities: 1. Employee Development: Team Leadership and Development: * Cultivate a high-performing team by providing training and development opportunities, fostering growth, and attracting and retaining top talent. * Set clear annual goals and ensure effective communication across the team. * Implement and maintain a robust global performance management system, providing consistent feedback and monitoring team progress. * Act as a positive role model and change agent, inspiring and influencing team members to achieve both individual and business objectives. Strategic Planning and Management: * Develop and execute a comprehensive regional strategy and team operating plan, coordinating efforts for optimal performance. * Uphold and promote the Corporation's Code of Business Ethics and Values. * Manage general HR duties, including performance appraisals, promotions, and terminations. * Oversee the training and development of subordinate staff, manage personnel needs, assign tasks, and ensure timely completion, while consistently applying organizational policies. 2. Excellence in Execution - Driving Near-Term Results and Performance: * Maximize productivity to ensure optimal cost efficiency and value realization for the business. * Develop and execute localized, national, or strategic sales approaches for diverse customers, channels, and/or large geographical territories. * Provide clear and focused leadership to eliminate obstacles to competitive advantage, leveraging global scale. * Actively implement company best practices to enhance efficiency and improve profit margins. * Deliver both short-term and long-term outcomes to build and sustain organizational credibility, thereby fostering opportunities for increased functional value. * Translate market dynamics and customer requirements into actionable objectives that create a competitive edge. * Continuously enhance the efficiency of daily operations through process standardization. * Coordinate sales services with other service departments and operational units. * Oversee the development and management of territory and account strategies to achieve price and mix targets. * Supervise staff to ensure proactive identification of new accounts through effective screening, referrals, and prospecting techniques. * Align the sales department to meet sales and margin targets. * Collaborate with prospective customers to identify unfulfilled needs and initiate strategies leading to successful sales. * Prepare and manage budgets for sales, margin, and expenses. 3. Strategic Transformation and Long-Term Strategy Development: * Market Growth & Profitability: * Assist the Director in developing and implementing long-term sales strategies to increase market share and profitability. * Collaborate with marketing to formulate strategy and select key target markets. * Customer-Centric Approach: * Identify prospective customers and unmet customer needs. * Determine and position customer product needs information regarding product quality, industry best practices, product applications, and consultative services. * Define the value proposition to the market, customers, and industry, including service, price, and product platform strategies. * Product & Process Innovation: * Identify products and processes needed to meet customer needs. * Develop and execute appropriate business plans/multi-generation product plans to identify trends, opportunities for marketplace advantage, and new ideas for products, processes, and services. * Develop a pipeline of growth opportunities using Horizon methodologies. * Pricing & Benchmarking: * Establish pricing programs and strategies. * Lead benchmarking of sales-related topics in support of area goals. * Bachelor's degree in a relevant field (e.g., Business, Marketing, Engineering) * Proven experience in sales management, preferably in a technical sales environment, with direct reports * Demonstrated ability to translate marketing plans into operational tactics * Strong focus on employee development, including onboarding, training, and performance management * Experience in setting and achieving financial and non-financial metrics * Ability to collaborate effectively with peers to guide strategic direction * Excellent leadership, communication, and interpersonal skills * Proficiency in developing and implementing sales strategies (local, national, strategic) * Experience in budgeting and managing sales, margin, and expense plans * Familiarity with identifying market trends, customer needs, and developing solutions * Ability to establish pricing programs and define value propositions * Experience with business plan development and identifying growth opportunities (e.g., Horizon methodologies) * Commitment to the Corporation's Code of Business Ethics and Values The salary range for this position is $89,000 - $113,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
    $89k-113k yearly 60d+ ago
  • Facilities Staff Member

    Salem Church of God 3.4company rating

    Clayton, OH

    As a member of the facilities staff, you would take an active role in stewarding the campus of Salem Church. This would include setup and tear down for ministry events, maintaining a clean and welcoming environment, and any other needed tasks - all to bring glory to God and to foster an environment where others can grow in community and in relationship with God. Expectations • Maintain conduct that aligns with the values of Salem Church • Maintain a high level of responsibility to work diligently and complete assigned tasks • Maintain positive and cooperative working relationships. General Responsibilities Overall Campus Stewardship • Clean and maintain building facilities • Set-up rooms or offices as needed • Sweep, mop, scrub, and vacuum floors using cleaning solutions, tools, and equipment • Clean walls, ceilings, windows, and building fixtures • Clean outside walkways, parking lots, and steps • Dust furniture, walls, and other equipment • Gather and empty trash • Clean restrooms • Notify the Director of Campus Services when supplies or repairs are needed • Apply wax or sealers to the floors • Assist in keeping the building secure by locking/unlocking doors and setting the security system • Take the initiative to maintain a high level of facility and grounds presentation (i.e. remove clutter, tidy common areas, etc.) Other • Attend Campus Services meetings when scheduled • Assist the Guest Services team as needed (when scheduled during events) • Remain on-call during your scheduled shift to respond to any needs
    $54k-75k yearly est. Auto-Apply 60d+ ago
  • TECHNICAL ASSOCIATE

    Designeers Midwest

    Evendale, OH

    TECHNICAL ASSOCIATE (NO Machinists) $16/Hour 1st and 2nd shift (must be able to train on 1st shift, 6 am - 2:30 pm, for 1 month). Shifts will be as follows: 1st Shift: 6AM to 2:30PM 2nd shift: 2PM to 10:30 PM The Technician will support coating process development and industrialization efforts, coating equipment operation and maintenance, and data documentation and reporting. DESIRED: Maintenance mechanic that has hands-on experience with operation plans. Additional Information All your information will be kept confidential according to EEO guidelines.
    $16 hourly 2d ago
  • Retail Staff Member

    Sales Match

    Cleveland, OH

    Job Title: Retail Staff Member Hourly Pay: $12 - $17/hour We are looking for a friendly and reliable Retail Staff Member to join our store. As a Retail Staff Member, you will provide exceptional customer service, assist with sales, and help keep the store clean and organized. This is a great entry-level opportunity for someone passionate about retail and customer service. Key Responsibilities: Welcome customers and assist with product selection, ensuring a positive shopping experience Maintain store cleanliness and organization by restocking shelves and keeping aisles clear Process transactions accurately at the point-of-sale (POS) system Help with product inventory, including stock counts and replenishment Address customer questions, concerns, and returns in a polite and professional manner Ensure the store environment is visually appealing and meets company standards Assist with other daily store operations as needed Qualifications: No experience required; training will be provided Excellent customer service and communication skills Ability to work independently and as part of a team Flexible schedule and availability to work evenings, weekends, and holidays Basic math skills for handling transactions A positive attitude and willingness to learn Perks & Benefits: Competitive hourly pay: $12 - $17 Employee discounts on store products Paid training and career development opportunities Flexible scheduling to accommodate personal commitments Opportunities for career growth and promotions within the company A friendly, supportive, and inclusive work culture
    $12-17 hourly 60d+ ago

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