Head of Technical Product management
Dayton, OH
Are you a collaborative leader of Product Managers looking to work for a mission driven global organization? About the Team The Academic Information Systems (AIS) portfolio, part of the Academic Leaders & Funders (AL&F) group, offers Software-as-a-Service solutions - Pure, Interfolio, and Digital Commons - to support the academic lifecycle and research management needs of universities, research organizations, and funding agencies. The AIS Technical Services Team is a global team of product managers and data and software engineers that delivers data exchange and integration projects with client enterprise platforms (e.g., HR, Finance) and external data sources and tools.
About the Role
The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer-facing role responsible for gathering functional requirements, designing data and application integration pipelines and managing the delivery of projects. TPMs collaborate with the sales team during the pre-sales phase and work closely with data engineers and software developers to build integrations.
The Head of Technical Product Management role is key to delivering seamless, secure, and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and hands-on contributions.
Responsibilities
+ Lead, mentor, and manage a team of Technical Product Managers providing direction, performance feedback, and professional development.
+ Oversee the design of complex integrations, ensuring alignment with client functional requirements, technical constraints, and security/compliance needs.
+ Establish, document, and enforce standards and best practices for solution design, documentation, and project delivery within the TPM team.
+ Work closely with the Data and Software Engineering Leads to implement scalable, agile ways of working within the AIS Technical Services team.
+ Collaborate with Sales, Client Services, and Customer Success teams to ensure customer satisfaction throughout the entire engagement lifecycle.
+ Collaborate with the Senior Director, AIS Technical Services, to define the organization's growth strategy and help implement initiatives aimed at improving efficiency and scaling operations.
+ Foster a culture of continuous improvement in the team; identify key strengths and development areas of the team members, support their professional growth while promoting a culture of inclusion and mutual respect.
Qualifications
+ Proven experience managing or leading professional services teams in a SaaS or enterprise application environment.
+ Knowledge of enterprise systems (such as HR, finance, and databases), integration patterns, APIs, and security standards.
+ Practical knowledge of Project Management and Agile methodologies.
+ Exceptional communication and stakeholder management skills, with demonstrated success in customer-facing roles.
+ Ability to develop standards, best practices, and high-quality documentation.
+ Demonstrated hands-on expertise in designing and implementing technical integrations, especially in novel or complex situations.
+ Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience); advanced degree is considered a plus.
+ Excellent written and verbal communication skills. Ability to build relationships with stakeholders and the team.
+ Experience in higher education or research systems is considered a plus
+ Familiarity with Research Information Management Systems or Faculty Information Systems is considered a plus
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.
U.S. National Base Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in New York, the pay range is $102,800 - $171,300. If performed in New York City, the pay range is $107,400 - $179,100. If performed in Rochester, NY, the pay range is $88,700 - $147,900. If performed in Ohio, the pay range is $88,700 - $147,900.
This job is eligible for an annual incentive bonus.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Technical Product Manager
Cincinnati, OH
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Strategic Comp is a result-oriented, performance-driven commercial insurance business unit looking for a Technical Product Manager at our home office in Cincinnati, OH to support our underwriting applications. This role will partner with the enterprise product implementation teams to articulate our vision to help drive our division's underwriting strategy.
Essential Job Functions and Responsibilities
Develops and maintains the product roadmap for our Underwriting systems, ensuring alignment with business goals and customer needs. May conduct market research and competitive analysis to identify opportunities and threats.
Collaborates with stakeholders to gather and prioritize Underwriting system product requirements. Translates business needs into technical specifications and user stories.
Defines and drives product strategy by aligning business objectives with long-term technical innovation, ensuring scalability and future-proofing product decisions.
May evaluate emerging technologies, architecture decisions, and integration approaches to optimize performance, security, and system compatibility.
Oversees the product development lifecycle, from concept to launch. Works with engineering teams to ensure timely delivery of features and enhancements.
May serve as the primary point of contact for product-related inquiries. Communicates product vision, strategy, and progress to stakeholders at all levels of the organization.
Advocates for the end-user by ensuring that products are intuitive, user-friendly, and meet high standards of quality. Conducts usability testing and gathers user feedback to inform product decisions.
Leverages technical knowledge to make informed decisions about product architecture, design, and implementation. Partners with engineering teams to resolve technical challenges.
Tracks and analyzes product performance metrics, identifies areas for improvement, and implements changes to optimize product performance.
Fosters a collaborative environment by working closely with cross-functional teams. Facilitates communication and coordination between departments to ensure successful product launches.
Performs other duties as assigned.
Job Requirements
Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience: Generally, a minimum of 3 years of related experience that includes experience in Technical Product Management. Certification in Lean methodologies preferred, with a strong understanding of product development and development framework -- ideally Extreme Programming. User-Centered Design certification preferred.
Scope of Job/Qualifications: Performs product management for a single product team delivering moderately complex products. Instills Product Mindset with a balanced team approach by breaking down complex problems into simple solutions focused on important customer needs. Exhibits analytical skills with the ability to gather and analyze data to drive problem solving and decision-making. May own product strategy and execution, ensuring alignment between customer needs, business goals, and technology capabilities. May participate in making recommendations for best practices and introducing new techniques/tools to the product management team. Exhibits business knowledge and the ability to identify and define business needs including an understanding of the organization's business and technology operations. Demonstrates strong customer focus by being responsive, consultative, collaborative and accurate in work approach.
Physical Requirements
Requires prolonged sitting.
Requires continuous use of computer.
May lift, carry, push, or pull objects up to 10 lbs.
This role is a hybrid role and is expected to be present in the office for part of the week.
Business Unit:
Strategic Comp
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplySr. Technical Advisor, Systems Engineering
Dayton, OH
Title:
Sr. Technical Advisor, Systems Engineering
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
The ideal applicant will possess a strong program management background and has some experience with PNT systems.
This individual will serve as a trusted advisor and mentor to a multi-disciplinary engineering team. This individual will leverage decades of experience in systems engineering and program execution to guide sound decision-making across technical, programmatic, financial, and contracting domains. While not expected to be a subject matter expert in every technical area, the candidate must demonstrate mastery of engineering methods, systems thinking, and structured decision processes.
Provide direction for problem definition, analysis, constraint development and implementation for complex systems required to meet technical requirements. Activities include making recommendations and advising on system development, improvements, optimization, or support efforts. Performs risk assessments and analysis employing modeling and simulation techniques.
Provides technical assistance and instruction relative to design problems and the resolution of construction or operating difficulties.
Analyzes project requirements and provides information and instruction for operating, maintaining, troubleshooting, repairing, designing, and modifying equipment as appropriate.
Performs functional analysis of a system to ensure it meets performance criteria and mission constraints and to feed the analysis results back to the subsystem development teams.
Why Join Us?
Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
Work Environment:
Location: Remote/Customer Site
Travel Requirements: Minimal
Working Hours: Part Time
Required Qualifications:
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related STEM degree program
12+ years of experience providing technical assessments and advisory recommendations
Strong debugging and problem-solving skills
Strong verbal and organized written communications skills
Preferred Skills and Experience:
20 years or more years of related work experience.
Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related STEM degree program
Ability to provide advisory recommendations when developing new lab capabilities
Demonstrated ability to work productively with team members, external partners, diverse organizations across multiple engineering domains
Scheduled Weekly Hours: 10-15
Basic Compensation: $160,000 - $194,000 (Salary Equivalent)
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.
Additional Compensation:
KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Auto-ApplyWeb Applications Manager (Information Technology Manager 1)- 20066927
Ohio
Web Applications Manager (Information Technology Manager 1)- 20066************S) Organization: Workers' CompensationAgency Contact Name and Information: Ohio Bureau of Workers' Compensation Human Resources, ******************* Unposting Date: Dec 26, 2025, 4:59:00 AMWork Location: William Green Building 30 West Spring Street Columbus 43215-2256Primary Location: United States of America-OHIO-Franklin County Compensation: $47.50- $67.90Schedule: Full-time Work Hours: 8:00am to 5:00pmClassified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Information TechnologyProfessional Skills: Attention to Detail, Collaboration, Critical Thinking, Developing Others, Continuous ImprovementPrimary Technology: Not Applicable Agency OverviewA Little About Us:With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture:BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.Our Vision:To transform BWC into an agile organization driven by customer success.Our Mission:To deliver consistently excellent experiences for each BWC customer every day.Our Core Values:One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.What Our Employees Have to Say:BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.• I have worked at several state agencies and BWC is the best place to work.• Best place to work in the state and with a sense of family and support.• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!Job DutiesBWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. What You'll Be Doing:Under the general direction of the Director of Applications, the Web Applications Development Manager oversees analytical staff responsible for the BWC Web portion of Solutions Development projects, programs, and functions. This role ensures the successful planning, development, and implementation of web-based systems and applications while maintaining high standards for quality and performance.Leadership & SupervisionManage and supervise assigned staff, including assigning tasks, monitoring progress, reviewing work, approving/disapproving time-off requests, conducting performance evaluations, and recommending disciplinary actions as needed.Facilitate staff meetings to discuss projects, resolve technical issues, and promote collaboration.Recognize outstanding achievements and arrange training and development opportunities for team members.Project & Policy ManagementDevelop project, system, and web application policies; establish systems programming standards.Plan and monitor systems projects and activities, including systems integration efforts.Participate in long-range planning and budget preparation in collaboration with management.Technical OversightEvaluate software and hardware products for potential acquisition.Work closely with users, vendors, and other IT supervisors to exchange information, resolve complex technical problems, and coordinate operations.Reporting & ComplianceDevelop and provide reports to support agency-wide IT procurement policies and technology usage standards.Conduct research, analyze findings, and formulate policy statements related to IT in state government.Respond to statewide inquiries and surveys regarding IT practices and policies.Professional DevelopmentAttend training sessions and seminars to stay current with emerging technologies and best practices.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsTo Qualify, You Must Clearly Demonstrate:Required Experience and/or Education:8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND 18 months exp. in performing project management functions as defined in series purpose. Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts AND additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting. AND 18 mos. exp. in performing project management functions as defined in series purpose. Or 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent. Or in offices of statewide information technology policy & planning, positions require completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts AND 3 yrs. exp. in utilizing word processing software AND 3 yrs. exp. in utilizing internet browser(s) for research AND 54 mos. exp. which included following: knowledge of information technology architecture components, developing information technology strategic plans, preparing & making presentations/public speaking, writing information technology related policy & procedures, preparing & monitoring budget, providing cost & resources estimates, & contract management AND 2 yrs. exp. in utilizing e-mail system AND 18 mos. exp. in project management or lead role on information technology project AND12 mos. exp. in utilizing spreadsheet software AND 12 mos. exp. as Information Technology Supervisor 3, 64119, or equivalent. Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Information TechnologyMajor Worker Characteristics:Knowledge of Ohio Bureau of Workers Compensation (BWC), Information Technology (IT) Division, departmental & section policies & standard operating procedures*; computer science; business &/or public administration, data processing, engineering or comparable field which included coursework in logic-based mathematics, database concepts, basic data processing concepts & high-level language computer programming; computer systems analysis & design; computer hardware systems; supervisory principles & techniques*; employee training & development*; project management; human resources (e.g. labor relations)*; Bargaining Unit Contract (i.e. AFSCME/OCSEA).Skill in personal computer; peripheral equipment (e.g. printers, modems); BWC Web*; BWC software & systems (e.g. Microsoft Office products)*.Ability to interpret variety of technical computer manuals & documentation; write computer programs & system documentation & instruction manuals; communicate verbally & in writing on technical & non-technical matters; establish friendly atmosphere as supervisor over work units.(*) developed after employment.Supplemental InformationSalary Information:Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.Transportation:Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.Educational Transcripts:For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.Background Check:Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplySenior Engineering Manager - Merchandising Tech
Blue Ash, OH
This Engineering leadership role will lead technology capabilities that support Merchandising - all channels; Stores, Pick Up and Delivery. Capabilities in the space include Fuel, Memberships, Promo Execution, Offers etc. Direct and manage the software design, development, implementation and support of multiple teams and/or their supporting processes to meet organizational expectations. Lead the strategic direction and function as a liaison across the Technology and Digital organization, and business stakeholders. Lead and uphold the associate continuous high-performance process. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Bachelor's Degree computer science, information systems, or related technical field
* High School Diploma or GED
* Any direct technical experience in related disciplines
* 5+ years of experience in eCommerce, retails systems or high transaction software solutions
* 8+ years of experience in administrative management of technical teams and/ or extended staff
* Any extensive experience leading technology initiatives
* Solid administrative and project management skills
* Proven track record of delivering objectives on time and within budget
* Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization
* Comfortable managing team members with different skill sets and technical areas of focus and expertise
* Proven knowledge of multiple programming languages and frameworks as either a developer or manager
* Understanding and practice with agile software development and management
Desired
* Any experience in a software development position
* Deep and broad engineering skills
* Managing large (100 HC) enterprise engineering organization and delivery
* Eng Delivery practices like CI/CD, Telemetry & Automation
* Talent Management; Hire - Grow - Keep
* Manage development and support team(s) and associates who are responsible for all phases of the system development and implementation process including analysis, design, development, implementation, testing, and ongoing support
* Lead multiple product domains, development projects/initiatives, working closely with technology and business/product management to identify and translate complex business requirements into architectural design
* Provide technical consulting and leadership, identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives
* Manage relationship with business stakeholders and third parties (as appropriate), ensuring high standards and quality of technical solutions, keeping abreast of latest technology developments
* Drive technology change management and collaborate with business stakeholders to ensure processes are in place to reduce performance and production incidents
* Act as an expert on the products and features teams and associates are building to solve the user problems identified with your product management partner
* Work with Product Management to prioritize, scope and plan business milestones
* Support timely delivery of software solutions to deliver business needs, while providing a transparent view to progress
* Administer all facets of associate administration including hiring, performance management, resource allocation and associate development
* Monitor systems performance and resolution of production incidents, which may require 24 hr/7-day week coverage
* Drive continuous organizational improvements
* Maintain regular communications to team members regarding the enterprise and technology initiatives
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplySenior Project Manager
Gahanna, OH
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.
TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.
Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.
Overview
The Senior Project Manager (Sr. PM) manages large projects and proposals of high risk and significant complexity for the Power Delivery, Transmission and Substation and System Studies practices in the Energy Sector.
The Sr. PM manages assigned projects from the proposal stage through project completion. The Sr.PM will ensure appropriate resources are assigned to the project and manage resources through the completion and issue of client deliverables on time and on budget as dictated by project scope and schedule.
The Sr. PM is responsible for managing project budget and schedule via the change management process and keeping the project accounting system current with project contract value and estimate at completion values. Will be required to direct the activities of a Project Manager, an Associate Project Manager or Project Coordinator. The Sr. Project Manager will maintain a high degree of external and internal customer service via clear and timely verbal and written communication and project reporting.
Responsibilities
Essential Functions of the Position:
* Senior Project Manager is responsible to lead large project teams in successful execution of large projects of significant complexity, risk and breadth, acting as primary project advocate and point of communication.
* Senior Project Manager will be expected to be able to execute projects that include multiple site locations and direct a diverse project team located in multiple remote offices and locations.
* Direct the project related activities of a Project Coordinator and/or an Associate Project Manager and Project Manager.
* Project proposal development for projects of significant including:
* Ensure a clear understanding by all disciplines of project scope and terms
* Facilitate the proposal development including, complex project execution plans, estimation, compilation and on time delivery ensuring all requirements are met
* Facilitate a legal review by TRC Legal Staff prior to contract signing
* Facilitating competitive quotes for multiple subcontracted service and material procurement
* Facilitate contract and/or Mater Service Agreements and discussions involving the legal department as needed
* Compiling project risks and effectively evaluating probability, impact and planning for mitigation and contingency
* Planning and developing strategic project cash flows
* Project resource management including ensuring adequate resources are assigned to the project, monitoring and reporting of man-hours against budget, subcontractor management and procurement execution and tracking. Ability to manage multiple resources and coordinate activities across multiple offices
* Project financial management:
* Ensure the project's budgeted costs and profits are met or improved. Ability to strategize and implement methodology to increase project margins
* Ensure timely and comprehensive change order management
* Establishment and maintenance of project cash flows
* Facilitate efficient and strategic project billing, working within company's accounting practices
* Able to implement earned value tracking and cost performance reporting
* Project schedule management including the development and upkeep of project schedules for projects of complexity. Ability to understand and schedule project construction including sequencing of critical milestones. Implement and/or direct the development of resource and cash loaded schedules.
* Project administration including the proper capture and filing off all project documentation including, contracts documents, invoices, meeting minutes, project reports and communications
* Effectively communicate to the client, project team and TRC management including timely accurate internal and external reporting, executing effective efficient project meetings and ensuring communication between all project disciplines.
* Effectively manage the team through any contract disputes or issues and be the focal point of communication with the client, TRC Management and legal departments.
* Project safety, demonstrating safety is a priority via safety leadership, adherence to TRC and client safety policies.
Qualifications
Required Qualifications:
* Education: Bachelor's degree or equivalent in Engineering, Business or Construction Management from an accredited school or University is required.
* Experience: 8-15 years' experience as a Project Manager or Senior Project Manager
* Demonstrated strong written and verbal communication skills to deal with internal/external clients.
* Strong attention to detail to quality control the projects and submit required deliverables.
* Experience with appropriate software tools (Microsoft Office, MS Project).
* Demonstrated experience managing successful projects of significant complexity and breadth
* Knowledge of, and experience with: Project Management, Project Controls, and Construction Management
Preferred Requirements:
* Certification as a Project Management Professional (PMP)
Benefits*: TRC offers a competitive benefit package consisting of:
* Medical, dental, vision, and disability insurance.
* 401k package that includes both traditional and Roth IRA options and Company match.
* Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
* All full-time employees enjoy a minimum of 8 Paid Holidays per year.
* TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
* These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.
Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.
Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.
#LI-LD1
Disclaimers
TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The complete job description and application are available on TRC's career site.
TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.
Salary Range
USD $121,826.00 - USD $155,002.00 /Yr.
Senior Project Manager (Water/Wastewater)
Columbus, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a Senior Project Manager to join our Municipal Water Treatment practice in Columbus, OH and advance high-profile projects focused on water planning, treatment, and distribution.
We are looking for a dedicated, creative, and energetic Project Manager interested in tackling challenges and developing sustainable solutions to address a multitude of water issues such as treatment, quality, reuse, and management. Collaborating with our experienced water professionals, you will support and drive the development of projects and interact and work with clients as you continue to develop your technical capabilities. Arcadis' Columbus office is the firm's Midwest design hub which means you will work amongst the region's best and brightest on unique, complex projects.
As a critical member of Arcadis' Water Business Line staff, you will be responsible for maintaining strong client relationships along with executing projects, managing project pursuits, and leading/coordinating design teams and technical experts. This leadership position offers significant growth opportunities for advancement.
Role accountabilities:
The position requires sound consulting and water treatment process understanding. Additionally, experience focused on building project team relationships and continuity, developing client relationships and trust, and delivering detailed design solutions within established budgets and schedules is a plus. The successful candidate shall demonstrate past success as an active project team member and/or project manager with the ability to lead project staff and accomplish the following:
Lead clients and project teams in the planning, design and construction of water treatment plants, distribution systems, and pump stations as well as creating construction documents, specifications, and managing construction oversight.
Manage a range of water projects for various clients in the region. Responsibilities include managing budgets and delivery schedules for each assignment, and leading project teams to meet project deliverables.
Work with the Area Leader(s) and client Account Leader(s) to develop project scopes and budgets, plan for profitable project delivery, risk management, staffing, and related activities.
Support the work of others and mentor junior technical staff.
Ensure project compliance with all Arcadis practices, quality, and safety standards.
Minimum Qualifications:
Education: Bachelor's degree in civil, mechanical, or environmental engineering
Professional Engineering license in Ohio with ability to be licensed in other states
8+ years progressively responsible leadership roles in the consulting/water industry.
Key Skills and Attributes:
Effective leadership skills with the ability to drive teams to a conclusion and demonstrated ability to develop relationships with clients and to win work
Sound technical knowledge in water planning, treatment, and distribution systems
Strong, clear, and concise written and oral communication skills.
Ability to develop and guide technical team members in their professional development goals
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 20 days PTO that accrue per year. The salary range for this position is $94,944 - $161,405. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-RT4
#Resilience-NA
#Water-NA
#Water-NA-D&E
Auto-ApplyLibrary Preservation and Technical Services Fellow
Cleveland, OH
Job Description
The Ingalls Library is seeking a detail-oriented candidate to assist with physical processing and preservation of books in collaboration with Preservation staff. Under the guidance of seasoned professionals, the Fellow will gain experience in standards and best practices of proper handling, cleaning, and mending of library materials including rare and special collections in a variety of physical formats.
The fellowship offers essential tools and insights for any person whose career plans include preservation, technical services librarianship, and art librarianship.
This is a part-time fellowship working 20 hours per week for 9-12 months.
Requirements
The ideal candidate will be currently enrolled in an MLIS program with a concentration in technical services, or an advanced undergraduate (rising senior) preparing to enroll in an MLIS program, in good academic standing.
Experience with measuring, precision work, and other hand skills. Excellent organizational and interpersonal skills, craftsmanship, and the ability to meet deadlines and quotas. Ability to work independently and sustain attention to detail over a long period of time and interpret complex instructions.
Preferred: Bachelor's degree (B. A.) with emphasis in art history or related field
Familiarity with integrated library systems and OCLC
Experience working with delicate materials, precision work
Experience with hand tools and other equipment
Responsibilities
Preserving items including the construction of enclosures, pockets, book jackets, resewing, and proper handling of delicate or fragile materials
Proper handling and care of rare materials including books with old and brittle paper, pamphlets, ephemera, artist books, and oversized materials
Process library materials. Includes book plating, spine labeling, counting and checking status and call number in integrated library system.
Maintain proficiency in all essential functions of integrated library system and OCLC
Provide cross training backup.
Provide support for Collection Development and Management Services Assistant as needed.
Perform copy cataloging of books and non-book materials in English and all other European languages for the library utilizing national cataloging standards, including MARC, AARC2/RDA, LCSH, and LCCN
Provide support for Serials and Electronic Resources Assistant as needed.
Provide on-call support for circulation as needed.
Application Materials: Please submit a cover letter, resume, academic references, and one paragraph describing your interest in the opportunity and what you hope to gain from this fellowship.
Application Deadline: The anticipated start date is January 5, 2026 or ASAP
Rate of Pay: $18 per hour
School Based Staff Member Jobs
Cleveland, OH
Job Details Stockyard Community School - Cleveland, OH Clara E. Westropp Horizon School Age Site - Cleveland, OH; GALA Horizon School Age Site - Cleveland, OH; Harrison Horizon School Age Site - Lakewood, OH; Horace Mann Horizon School Age Site - Lakewood, OH; Old Brooklyn Community Constellation Horizon School Age Site - Cleveland, OH; Westpark Community Constellation Horizon School Age Site - Cleveland, OH $15.00 - $17.50 HourlyDescription
Are you an enthusiastic educator who loves engaging school-age children in fun, meaningful learning experiences? Join our school-age staff today and help create a safe, supportive environment where kids can grow outside of school hours.
For over 46 years, Horizon has been at the forefront of providing high-quality care and education, significantly shaping the lives of children. Horizon offers programs for children 6 weeks to 14 years of age. Our Mission: to provide high-quality early childhood education, care and youth development programs. Horizon Education Centers proudly serves a range of communities in Cleveland, Elyria, Lorain, North Olmsted, Berea, Parma and Lakewood. These primary communities are at the heart of our commitment to early childhood education.
School-Based Staff Member
Locations Currently Hiring:
Clara Westropp CMSD 19101 Puritas Ave Cle 44135 and hours are 1pm until 5:15pm Monday through Friday
GALA (Global Ambassadors Language Academy) 13442 Lorain Rd Cle 44111- 6:45-8:45a and/or 1:45-6:15p- Monday through Friday
Harrison Elementary School 2080 Quail Street Lakewood 44107 6:30-11a and 2:30-6p Monday through Friday
Horace Mann Elementary School 1215 Clifton Lakewood 44107 6:30-11a and 2:30-6p Monday through Friday
Old Brooklyn Community Constellation School 4430 State Rd Cle 44109 and hours are 2:30pm until 6:45pm Monday through Friday
Stockyard Community Constellation School 3200 West 65th St. Cle 44102 and hours are 2:30 pm - 6:45pm Monday through Friday
Westpark Community Constellation School 16210 Lorain Ave Cle 44111 and hours are 2pm until 6:15pm Monday through Friday
Wage Information: Full-time hourly position commensurate with education, experience and Career Pathway Level in OCCRRA; pay rate ranges from $15.00 to $17.50 per hour.
Reports to: School-Based Site Coordinator
Job Description:
Homework assistance in one-on-one and small group settings; check work and ensure completion if possible
Responsible for the care and supervision of the children in the classroom- build rapport, classroom management
Plan and implement engaging age-appropriate lesson plans for classroom activities and clubs.
Parent engagement and communication
Manage a classroom environment that is fun and engaging
Maintain documentation for services provided progress reports and attendance
Build positive relationships with children, families and other staff members through prompt and accurate response and service, cheerful and professional attitude, and problem-solving spirit
Work independently with a group of children and as part of a team with other staff and the director
May be required to assist with center transportation plans
Maintain professionalism and confidentiality with personnel and family information
All other duties as needed/assigned
Qualifications
Qualifications:
High school diploma or equivalent is required
Experience in a classroom setting and with children preferred
Willingness to update job knowledge with required training, DCY licensing rules and SUTQ professional development opportunities, and industry trends
Must be able to adapt quickly to changing environments and assignments as required
We seek someone who is prompt and reliable and who possesses a genuine love of children
Must be able to lift and carry a minimum of 40 lbs. as required
Must be able to pass background checks and physical/ medical screening as required
Employee Benefits:
Medical coverage for employees who work 30+ hours a week. Dental, Vision, Life, and Accident Insurance for full or part-time positions
Pre-paid employment screenings/onboarding, including, but not limited to, transcripts, fingerprints, and physical/immunization for full or part-time positions
Holidays and paid time off after completion of the Probationary period
Paid professional development for full or part-time positions
Learn and Earn Tuition Programs
403(b) Retirement Savings Plan with match options after a year of employment for full-time 20+ hour positions
Discounted childcare for full or part-time positions (must apply or prove not eligible for publicly funded childcare)
SYSTEM MGR, PATIENT EXPERIENCE - MARIETTA MEMORIAL HOSPITAL - MARIETTA, OH
Marietta, OH
Job Description
We are hiring immediately for a Patient Experience System Manager.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Job Summary:
Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.
Key Responsibilities:
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management
Preferred Qualifications:
HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Senior Project Manager, Water Resources
Cincinnati, OH
Communities everywhere share the need for clean water. And as they work to meet that need, they're facing new, more complex challenges every day. Our water professionals collaborate to contribute innovative ideas, guided by scientific rigor and a vision for sustainable growth. Every day, we're helping communities improve, reuse, and protect our world's most precious resource.
Join our team to deliver transformational projects that will benefit future generations. Grow with us, H2O+U.
Your Opportunity
As a Senior Project Manager, you will work on some of the most exciting and complex projects around while coordinating with senior leaders across Stantec. In this role, you will be required to manage multiple projects simultaneously and will be responsible for collaborating with the local office and dispersed project teams, communicating directly with clients, managing scope and deliverables, developing and managing project budgets, and performing internal and external project status reporting. Our people are Stantec's most valuable resource, and in joining our team you will be able to leverage your experiences and expertise to complete water resources projects locally and across North America.
Your Key Responsibilities
* You manage multiple water resources and multi-disciplinary engineering projects to produce engineering scope, budgets, and schedules to meet our clients' expectations in close collaboration with Project Technical Leads.
* You utilize Stantec's internal Project Management Framework to manage project risk, forecast key project financial metrics, manage project schedules, identify staff resource needs, and collaborate with project controls specialists.
* You lead and develop a team of engaged and collaborative engineers, setting expectations for team performance, including supervising local staff. You will be a mentor and a leader to more junior professional and technical staff, providing technical guidance to less experienced staff working on a common project.
* You work closely with Local and Regional leaders, Business Developers, and Project Teams to leverage Stantec's internal resources and expertise.
* You are a seller-doer capable of generating work and creating long-term relationships and delivering long-term value to clients for Stantec.
* You coordinate with national and regional sector leaders to connect subject matter experts with Client challenges, identify project resource needs, and support strategic project pursuits.
* You identify opportunities and lead pursuits in the North Central region; engaging directly in relationship development internally and with clients, positioning, and teaming for strategic pursuits.
Your Capabilities and Credentials
* Strong project management skills working on civil engineering projects, with experience in organizing, planning, and executing projects from pursuit through closeout, involving internal personnel and subconsultants.
* Experience in leadership including setting expectations for project success, and strategy development.
* Demonstrated successful experience in decision making, including making sound defensible business decisions; and identifying, assessing, evaluating, and solving complex problems.
* Experience managing project budgets including project financial forecasting and earned value management.
* Travel to other offices as well as to project sites may be required.
Education and Experience
* Education: Bachelor's degree in civil and/or environmental engineering, or equivalent required.
* Experience: Minimum 8 years' progressive experience in project management, preferably for water resources projects.
* Licenses/Certifications: Licensed Professional Engineer (PE).
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements
Primary Location: United States | OH | Cincinnati
Organization: BC-1734 Water-US North Central
Employee Status: Regular
Travel: No
Schedule: Full time
Job Posting: 16/06/2025 05:06:08
Req ID: REQ250001ZS
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.
SYSTEM MGR, PATIENT EXPERIENCE - MARIETTA MEMORIAL HOSPITAL - MARIETTA, OH
Marietta, OH
Morrison Healthcare * We are hiring immediately for a Patient Experience System Manager. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Job Summary:
Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.
Key Responsibilities:
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management
Preferred Qualifications:
HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Member Experience Staff
Ohio
Be Part of Something Great YMCA of Greater Cincinnati Job Announcement-Member Experience Staff- Location: M.E. Lyons YMCA FLSA : Part Time Hourly Salary: $13.00/hour Summary: We're hiring Member Experience Staff at the ME Lyons YMCA! This position is a perfect combination of member service, fitness & building supervisor duties for someone that has a passion for healthy living.
Would you describe yourself as energetic and inspirational? Do you think going above and beyond expectations is the best feeling in the world? Come spend your days welcoming members and potential members into our YMCA family - connect people to one another, to their goals, and to our cause through our facility, programs, friendships, and volunteer opportunities. Every day is different and exciting! If you love working in a fast-paced environment with great coworkers, and talking to strangers and making them friends - we are the team for you!
Responsibilities:
Greet every person entering the YMCA courteously and friendly, calling members and staff by name, having good eye contact, scanning membership cards and checking all non-members in properly.
Answer phones, complete program registration, membership sales, cash receipting operations and proficiently perform all membership functions and responsibilities in the Daxko system.
Conduct building tours, interpreting membership policy and procedures, and interpreting programs to prospective members.
Qualifications:
Must be at least 18 years of age, with high school diploma or equivalent.
CPR, First Aid, AED, Oxygen certifications required with 60 days of hire.
Support of the mission of the YMCA, display positive and friendly attitude, possess good customer service and organizational skills.
Head of Technical Product management
Ohio
Are you a collaborative leader of Product Managers looking to work for a mission driven global organization?
About the Team
The Academic Information Systems (AIS) portfolio, part of the Academic Leaders & Funders (AL&F) group, offers Software-as-a-Service solutions - Pure, Interfolio, and Digital Commons - to support the academic lifecycle and research management needs of universities, research organizations, and funding agencies. The AIS Technical Services Team is a global team of product managers and data and software engineers that delivers data exchange and integration projects with client enterprise platforms (e.g., HR, Finance) and external data sources and tools.
About the Role
The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer-facing role responsible for gathering functional requirements, designing data and application integration pipelines and managing the delivery of projects. TPMs collaborate with the sales team during the pre-sales phase and work closely with data engineers and software developers to build integrations.
The Head of Technical Product Management role is key to delivering seamless, secure, and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership and hands-on contributions.
Responsibilities
Lead, mentor, and manage a team of Technical Product Managers providing direction, performance feedback, and professional development.
Oversee the design of complex integrations, ensuring alignment with client functional requirements, technical constraints, and security/compliance needs.
Establish, document, and enforce standards and best practices for solution design, documentation, and project delivery within the TPM team.
Work closely with the Data and Software Engineering Leads to implement scalable, agile ways of working within the AIS Technical Services team.
Collaborate with Sales, Client Services, and Customer Success teams to ensure customer satisfaction throughout the entire engagement lifecycle.
Collaborate with the Senior Director, AIS Technical Services, to define the organization's growth strategy and help implement initiatives aimed at improving efficiency and scaling operations.
Foster a culture of continuous improvement in the team; identify key strengths and development areas of the team members, support their professional growth while promoting a culture of inclusion and mutual respect.
Qualifications
Proven experience managing or leading professional services teams in a SaaS or enterprise application environment.
Knowledge of enterprise systems (such as HR, finance, and databases), integration patterns, APIs, and security standards.
Practical knowledge of Project Management and Agile methodologies.
Exceptional communication and stakeholder management skills, with demonstrated success in customer-facing roles.
Ability to develop standards, best practices, and high-quality documentation.
Demonstrated hands-on expertise in designing and implementing technical integrations, especially in novel or complex situations.
Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience); advanced degree is considered a plus.
Excellent written and verbal communication skills. Ability to build relationships with stakeholders and the team.
Experience in higher education or research systems is considered a plus
Familiarity with Research Information Management Systems or Faculty Information Systems is considered a plus
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.
U.S. National Base Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the pay range is $102,800 - $171,300. If performed in New York City, the pay range is $107,400 - $179,100. If performed in Rochester, NY, the pay range is $88,700 - $147,900. If performed in Ohio, the pay range is $88,700 - $147,900. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Auto-ApplyClaims Technical Director - Commercial Auto
Ohio
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
We provide workers' compensation and commercial auto coverage for mid to large-sized companies, using our deductible program. Our service in claims and loss control is second to none. We've found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning they enjoy working with us too!
Currently we have an opening for a Claims Technical Director in our Commercial Auto department. The person in this role will investigate and adjust commercial auto bodily injury claims. We take an active approach in claims adjusting and are looking for a person who enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from an office in their home with occasional travel to claim reviews and meetings.
Essential Job Functions and Responsibilities
• Manage an inventory of claims with nationwide scope of significant exposure involving complex liability and litigation.
• Review and evaluate coverage and liability.
• Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
• Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
• Ensure that claims payments are issued timely and accurately.
• Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Serve as a technical expert on a product(s) and/or line of business.
• May provide technical guidance and direction to team members.
• Interact with underwriting and marketing regarding claims trend issues.
• Performs other duties as assigned
Job Requirements
• A minimum of 10 years of commercial auto bodily injury adjusting experience is required.
• Current P&C adjuster licenses required, where applicable.
• Strong consideration will be given to candidates with industry designations.
• Great communication skills, in both written and verbal form, are required.
• Ability to work with a variety of internal and external contacts is required.
Business Unit:
Strategic Comp
Salary Range:
$107,000.00 -$133,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplySenior Project Manager - Drinking Water
Columbus, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving the quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role Description:
Arcadis is seeking an experienced, driven Senior Project Manager with a proven track record of delivering drinking water projects to join our Resilience Water Business Line in Columbus, Ohio.
This is an outstanding opportunity for a self-motivated leader to join one of the nation's most respected municipal consulting firms. As part of Arcadis' Midwest design hub in Columbus, you'll collaborate with some of the region's top talent on complex, high-profile water infrastructure projects across the U.S. and around the world.
As a key member of our Water Business Line, you will help uphold Arcadis' reputation for excellence by driving client success, leading project execution, managing strategic pursuits, and coordinating multidisciplinary design teams and technical experts. This leadership role offers significant opportunities for professional growth and career advancement.
Role Accountabilities:
Lead the planning, design, and construction of drinking water infrastructure projects, including treatment plants, distribution systems, and pump stations.
Manage all aspects of project delivery-scope, budgets, schedules, risk, and staffing-to ensure successful, profitable outcomes.
Oversee the preparation of detailed designs, specifications, and construction documents, and provide construction administration and oversight.
Collaborate with Area Leaders and Client Account Leaders on project pursuits, proposals, and client relationship management.
Mentor and support junior staff, fostering technical excellence, professional growth, and adherence to Arcadis' quality and safety standards.
Required Qualifications
Bachelor's degree in Civil, Environmental, Mechanical, or Chemical Engineering (or a related field)
8 years of experience delivering drinking water projects, including progressively responsible leadership roles within the consulting/water industry
Professional Engineer (PE) license, or ability to obtain licensure through reciprocity
Key Skills and Attributes:
Demonstrated ability to lead teams, manage complex projects, and build strong client relationships.
Excellent written and verbal communication skills, with a collaborative mindset and passion for mentoring others.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full-time and part-time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program, and optional benefits including wellbeing benefits, adoption assistance, and tuition reimbursement. We offer nine paid holidays and 20 days PTO that accrue per year. The salary range for this position is $95,000 - $160,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project, and location.
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#Resilience-NA
#Water-NA
#Water-NA-D&E
Auto-ApplySenior Project Manager, Transportation - Roadways
Cincinnati, OH
A career in transportation is more than bridges, roads, and rail. As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our communities. Every airport, road, bridge, port, or transit project is an opportunity to make communities safer, cleaner, and more resilient. Together, we're making an impact around the world.
Do you see your career as a highway to a brighter future? Join our roadways team to drive forth our economies, our societies, and your career.
Your Opportunity
We have an opportunity for an experienced and talented Senior Project Manager who is interested in taking their career to the next level. The Senior Project Manager - Transportation position offers opportunities to utilize your professional competence, business acumen, and team leadership to help grow a group for successfully delivering exciting and diverse transportation projects.
Does working with clients on great projects, with a talented team of professional's appeal to you? Apply now to learn more about this role and join some of the best technical people in the world and work on projects you can be proud of!
Key Responsibilities
* The position will offer the opportunity to help develop transportation infrastructure projects from the planning phase all the way through construction.
* You will be responsible for managing and delivering successful projects in the transportation business.
* Project work will encompass a wide variety of roadway solutions ranging from bike and pedestrian facilities up to complex highway and roadway design.
* This role includes the opportunity to work with and mentor junior staff on transportation projects.
Your Capabilities and Credentials
* The successful candidate will lead and/or participate on project teams in the development and delivery of designs for transportation projects. These projects will be designed according to established engineering standards and state or federal policies.
* This position will involve working on multiple projects of moderate scope with complex features.
* You will interact internally throughout the organization with staff at all levels as well as externally with clients, members of business and professional organizations, subcontractors, and other firms.
* This role is ideal for a motivated, energetic team player who wants to challenge their abilities in a dynamic work environment. We thrive on collaboration with cross-functional teams and a client-focused environment across a broad range of project sectors.
* Possess a valid driver's license with a good driving record.
Education and Experience
* Bachelor of Science (B.S.) degree in Civil Engineering
* Professional Engineer (P.E.) license in the State of Ohio (or ability to obtain within 6 months).
* Minimum of ten (10) years of progressive engineering and project management experience in transportation projects
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
About Stantec
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.
If you're looking for a career that moves, join our team of professionals who are passionate about the future of transportation.
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements
Primary Location: United States | OH | Blue Ash
Organization: BC-1736 Transpt-US North Central
Employee Status: Regular
Travel: Yes
Schedule: Full time
Job Posting: 16/06/2025 04:06:08
Req ID: REQ250000NW
\#additional
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.
SYSTEM MGR, PATIENT EXPERIENCE - MARIETTA MEMORIAL HOSPITAL - MARIETTA, OH
Marietta, OH
Morrison Healthcare + We are hiring immediately for a Patient Experience System Manager. **Make a difference in the lives of people, your community, and yourself.** Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. **Take a look for yourself** **!**
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
**Job Summary**
**Job Summary:**
Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.
**Key Responsibilities:**
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management
**Preferred Qualifications:**
HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills
**BENEFITS FOR OUR TEAM MEMBERS**
+ **Full-time and part-time positions** are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
+ **Full-time positions also offer** the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (******************************************************************************************************* _for paid time off benefits information._
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Senior Project Manager
Cleveland, OH
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.
TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.
Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.
Overview
The successful candidate will have the ability to assist and lead the design and development of roadway design tasks and plan preparation. We are specifically looking for candidates who specialize in the design of roadway geometry, development of contract documents (specifications, plans, cost estimates, etc.), stakeholder coordination, and technical proposal contributions.
Teamwork is the cornerstone of our practice. In this lead role, the candidate will be expected to work well within a multi-disciplined team environment, coordinating at times with various task leaders. In addition to the hands-on roadway design experience on traditional projects, design-build, and municipal projects, the candidate will have the opportunity to engage multiple career paths, including project management and office leadership.
Responsibilities
* Lead the team of engineerwithin the design and production of construction highway plans
* Perform and/or review project bid documents, including preparation of plans, cost estimates, and specifications
* Performs technical analyses, calculations, and design tasks as needed
* Experience in specific civil engineering tasks, including horizontal and vertical geometric design, 3D corridor modeling, preparation of design calculations, construction specifications, and preparation of construction cost estimates
* As project lead, communicate with task leads
* Defines the scope of work and staff-hour requirements for client proposals
* Ensure project/task schedules and budgets are met
* Provide quality control, quality assurance for roadway design projects of simple and complex nature
* Assist in the technical aspects of proposal production
* Mentor young engineers to ensure accurate document or plan preparation
* Represent the team at client meetings, establishing personal networks, and participating in professional societies
Qualifications
* Bachelor's or Master's Degree in Civil Engineering
* 15+ years of related highway design and management experience for transportation clients (Ohio DOT, Ohio Turnpike, Local municipalities)
* Working knowledge of Federal and State design standards, AASHTO Design Guidelines for Highway and Streets, MUTCD, Ohio DOT
* Professional Engineering license in OH
* Ohio DOT CES scores on a project managed (if applicable)
* Experience/understanding of 3D modeling, Bentley OpenRoads, MicroStation
* Microsoft Office suite
Featured benefits:
* Competitive benefits package
* Tax-deferred 401k savings plan
* Competitive paid time off (PTO) accrual
* Commitment to professional development, access to internal and external training programs
Benefits*: TRC offers a competitive benefit package consisting of:
* Medical, dental, vision, and disability insurance.
* 401k package that includes both traditional and Roth IRA options and Company match.
* Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
* All full-time employees enjoy a minimum of 8 Paid Holidays per year.
* TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
* These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.
Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.
Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.
#LI-LD1
Disclaimers
TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The complete job description and application are available on TRC's career site.
TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.
Salary Range
USD $90,002.00 - USD $216,445.00 /Yr.
Senior Project Manager - Drinking Water
Columbus, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role Description:
Arcadis is currently searching for a Senior Project Manager - Drinking Water to join our Water Business line team. This hybrid role could be based in any of our Ohio offices with a preference for Columbus, Toledo, or Akron.
This is an excellent opportunity for a self-motivated leader to join one of the best-qualified municipal consulting firms in the country. Arcadis' Columbus office is the firm's Midwest design hub which means you will work amongst the region's best and brightest on unique, complex projects from around the country and globally.
As a critical member of Arcadis' Water Business Line staff, you will be expected to support the proven reputation of excellence in client management along with executing projects, managing project pursuits, and leading/coordinating design teams and technical experts. This leadership position offers significant growth opportunities for advancement.
Role accountabilities:
Lead clients and project teams in the planning, design and construction of water treatment plants, distribution systems, and pump stations as well as creating construction documents, specifications, and managing construction oversight.
Manage a range of projects for various clients in the region. Responsibilities include managing budgets and delivery schedules for each assignment, and leading project teams to meet project deliverables.
Create detailed designs of water treatment and distribution systems.
Work with the Area Leader(s) and client Account Leader(s) to develop project scopes and fee estimates, plan for profitable project delivery, risk management, staffing, and related activities.
Support the work of others and mentor junior technical staff.
Ensure project compliance with all Arcadis practices, quality, and safety standards.
Required Qualifications
Minimum of 8 years of progressively responsible leadership roles in the consulting/water industry.
Bachelor's Degree in Civil, Environmental, Mechanical, Chemical Engineering or related field.
Current PE License and/or ability to gain reciprocity
Key Skills and Attributes:
Strong leadership skills with the ability to drive teams to a conclusion as well as strong, clear, and concise written and oral communication skills.
Collaborative personality and ability to work with different project teams across different offices
Ability to develop and guide technical team members in their professional development goals and demonstrated ability to develop relationships with clients and to win work.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 20 days PTO that accrue per year. The salary range for this position is $95,000 - $160,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-RT4
#Resilience-NA
#Water-NA
#Water-NA-D&E
Auto-Apply