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Technical manager vs information technology technical services manager

The differences between technical managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical manager, becoming an information technology technical services manager takes usually requires 6-8 years. Additionally, a technical manager has an average salary of $116,619, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a technical manager include project management, infrastructure and architecture. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Technical manager vs information technology technical services manager overview

Technical ManagerInformation Technology Technical Services Manager
Yearly salary$116,619$114,021
Hourly rate$56.07$54.82
Growth rate8%16%
Number of jobs116,732209,334
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 64%
Average age4047
Years of experience28

What does a technical manager do?

A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Technical manager vs information technology technical services manager salary

Technical managers and information technology technical services managers have different pay scales, as shown below.

Technical ManagerInformation Technology Technical Services Manager
Average salary$116,619$114,021
Salary rangeBetween $84,000 And $161,000Between $86,000 And $150,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyA.T. KearneyMayo Clinic
Best paying industryManufacturingFinance

Differences between technical manager and information technology technical services manager education

There are a few differences between a technical manager and an information technology technical services manager in terms of educational background:

Technical ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical manager vs information technology technical services manager demographics

Here are the differences between technical managers' and information technology technical services managers' demographics:

Technical ManagerInformation Technology Technical Services Manager
Average age4047
Gender ratioMale, 83.7% Female, 16.3%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage14%11%

Differences between technical manager and information technology technical services manager duties and responsibilities

Technical manager example responsibilities.

  • Lead efforts to establish asset and desktop /server management best practices.
  • Provide project management and KPIs development to ensure service levels are achieve and improve upon.
  • Project manage WebEx's customer call flow (IVRU) structure to meet both business and customer needs.
  • Lead project to implement Salesforce.com.
  • Manage high level support resources and evaluate XML technology against business requirements.
  • Optimize chemical formulas, manage chemical supply chain, troubleshoot laboratory and plant implementation.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Technical manager vs information technology technical services manager skills

Common technical manager skills
  • Project Management, 7%
  • Infrastructure, 6%
  • Architecture, 6%
  • Java, 5%
  • Customer Service, 5%
  • Emerging Technologies, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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