What does a technical manager do?
A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.
Technical manager responsibilities
Here are examples of responsibilities from real technical manager resumes:
- Lead efforts to establish asset and desktop /server management best practices.
- Provide project management and KPIs development to ensure service levels are achieve and improve upon.
- Project manage WebEx's customer call flow (IVRU) structure to meet both business and customer needs.
- Lead project to implement Salesforce.com.
- Manage high level support resources and evaluate XML technology against business requirements.
- Optimize chemical formulas, manage chemical supply chain, troubleshoot laboratory and plant implementation.
- Play key role for setting-up technical architecture for web-content media delivery using JDBC, XML, XSL, and JAVA technologies.
- Lead project in the infrastructure implementation of best in class multiple-app integrate consumer sales desktop for provisioning wireless, wireline
- Develop and implement strategic objectives for cloud technology to ensure achievement of profitability goals and high level of customer satisfaction.
- Manage relationship with several outside consulting agencies and vendors supporting infrastructure growth, data center operations, and specialize software development.
- Provide operational planning, including infrastructure and architecture, desktop integration, applications development, and remote office support when necessary.
- Create, update, and maintain site pages for Windudes.com, using CSS, HTML, JavaScript, and XML/XSL.
- Mentor less experience resources in the Siebel domain.
- Coordinate UAT testing and the creation of test scripts.
- Work with in various communities with young adults and kids.
Technical manager skills and personality traits
We calculated that 7% of Technical Managers are proficient in Project Management, Infrastructure, and Architecture. They’re also known for soft skills such as Creativity, Time-management skills, and Communication skills.
We break down the percentage of Technical Managers that have these skills listed on their resume here:
- Project Management, 7%
Formulated design specifications, prepared contractual documentation that were reviewed & approved by Mission Assurance, environmental engineering and Project management.
- Infrastructure, 6%
Managed relationship with several outside consulting agencies and vendors supporting infrastructure growth, data center operations, and specialized software development.
- Architecture, 6%
Designed and implemented PeopleSoft disaster recovery/business continuity architecture.
- Java, 5%
Played key role for setting-up technical architecture for web-content media delivery using JDBC, XML, XSL, and JAVA technologies.
- Customer Service, 5%
Promoted to manager position to develop and execute training program as a proven successful trusted and proven successful Customer Service Supervisor.
- Emerging Technologies, 4%
Evaluated emerging technologies and next-generation software, providing comparisons and making recommendations to upper management to assist in effective decision making.
"project management," "infrastructure," and "architecture" are among the most common skills that technical managers use at work. You can find even more technical manager responsibilities below, including:
Creativity. To carry out their duties, the most important skill for a technical manager to have is creativity. Their role and responsibilities require that "because a script may be interpreted in different ways, directors must decide on their approach and on how to represent the script’s ideas for the production." Technical managers often use creativity in their day-to-day job, as shown by this real resume: "lead creative conceptual ideation through the use of emerging technologies including mobile and social. "
Communication skills. Another skill that relates to the job responsibilities of technical managers is communication skills. This skill is critical to many everyday technical manager duties, as "producers and directors must convey information and ideas clearly in order to coordinate many people to finish a production on time and within budget." This example from a resume shows how this skill is used: "rolled out new processes, such as agile practices, to facilitate increased communications and product development. "
Leadership skills. A big part of what technical managers do relies on "leadership skills." You can see how essential it is to technical manager responsibilities because "directors instruct actors and help them portray their characters in a believable manner." Here's an example of how this skill is used from a resume that represents typical technical manager tasks: "challenged the team to take a leadership role in defining specifications and programming interfaces to support the corporate java initiatives. "
The three companies that hire the most technical managers are:
- Pwc317 technical managers jobs
- Deloitte247 technical managers jobs
- CBRE Group186 technical managers jobs
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Compare different technical managers
Technical manager vs. Information technology technical lead
An information technology technical lead is responsible for assisting the technology team in solving system issues, designing new application systems, improving existing network infrastructure, and maintaining the safety and security of the organization's database. Information technology technical leads inspect the technology system's performance, recommending strategic solutions for optimization and smooth navigations for end-users. They also perform configurations and modifications, adhering to business requirements to support production operations. An information technology technical lead must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to handle technical complexities for maximum efficiency.
While similarities exist, there are also some differences between technical managers and information technology technical lead. For instance, technical manager responsibilities require skills such as "infrastructure," "digital transformation," "c++," and "business development." Whereas a information technology technical lead is skilled in "governance," "nist," "portfolio," and "business process." This is part of what separates the two careers.
Information technology technical leads earn the highest salaries when working in the pharmaceutical industry, with an average yearly salary of $119,542. On the other hand, technical managers are paid more in the manufacturing industry with an average salary of $117,846.On average, information technology technical leads reach similar levels of education than technical managers. Information technology technical leads are 1.5% less likely to earn a Master's Degree and 1.4% less likely to graduate with a Doctoral Degree.Technical manager vs. Senior member technical staff
A Senior Member Technical Staff is a title synonymous with software engineering given by technology companies to reduce discrepancies from different overlapping job backgrounds. Companies use this title so that they can make employee remuneration and provision of staff benefits less complicated and efficient. Moreover, a Senior Member of Technical Staff can also apply in the circumstance of them possessing highly valued multi-disciplinary knowledge that cannot be subjected to a singular job category.
In addition to the difference in salary, there are some other key differences worth noting. For example, technical manager responsibilities are more likely to require skills like "customer service," "emerging technologies," "digital transformation," and "troubleshoot." Meanwhile, a senior member technical staff has duties that require skills in areas such as "python," "cloud," "debugging," and "cycle management." These differences highlight just how different the day-to-day in each role looks.
On average, senior member technical staff earn a higher salary than technical managers. Some industries support higher salaries in each profession. Interestingly enough, senior member technical staff earn the most pay in the telecommunication industry with an average salary of $127,046. Whereas technical managers have higher pay in the manufacturing industry, with an average salary of $117,846.senior member technical staff earn higher levels of education than technical managers in general. They're 7.1% more likely to graduate with a Master's Degree and 1.4% more likely to earn a Doctoral Degree.Technical manager vs. Information technology technical services manager
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
The required skills of the two careers differ considerably. For example, technical managers are more likely to have skills like "infrastructure," "architecture," "digital transformation," and "c++." But a information technology technical services manager is more likely to have skills like "itil," "service management," "itsm," and "service delivery."
Information technology technical services managers earn the highest salary when working in the finance industry, where they receive an average salary of $124,604. Comparatively, technical managers have the highest earning potential in the manufacturing industry, with an average salary of $117,846.When it comes to education, information technology technical services managers tend to earn similar degree levels compared to technical managers. In fact, they're 0.7% more likely to earn a Master's Degree, and 1.3% more likely to graduate with a Doctoral Degree.Technical manager vs. Senior technical consultant
A Senior Technical Consultant helps solve various problems, and increase the efficiency of the company and its revenue. They can work in different areas such as financial, management, and technical.
Types of technical manager
Updated January 8, 2025
