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Working As A Technical Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $105,000

    Average Salary

What Does A Technical Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Technical Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Technical Operations Manager Career Paths

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Average Length of Employment
Operations Manager 4.1 years
Technical Manager 3.9 years
Technical Director 3.8 years
Top Careers Before Technical Operations Manager
Manager 7.5%
Technician 6.5%
Owner 3.3%
Supervisor 3.3%
Top Careers After Technical Operations Manager
Consultant 5.0%
Manager 4.7%
Owner 4.2%
Director 3.5%
Technician 3.2%

Do you work as a Technical Operations Manager?

Average Yearly Salary
$105,000
Show Salaries
$77,000
Min 10%
$105,000
Median 50%
$105,000
Median 50%
$105,000
Median 50%
$105,000
Median 50%
$105,000
Median 50%
$105,000
Median 50%
$105,000
Median 50%
$143,000
Max 90%
Best Paying Company
DoubleVerify
Highest Paying City
Petaluma, CA
Highest Paying State
New York
Avg Experience Level
4.4 years
How much does a Technical Operations Manager make at top companies?
The national average salary for a Technical Operations Manager in the United States is $105,447 per year or $51 per hour. Those in the bottom 10 percent make under $77,000 a year, and the top 10 percent make over $143,000.

The largest raises come from changing jobs.

See what's out there.

Real Technical Operations Manager Salaries

Job Title Company Location Start Date Salary
Technical Operations Manager Palo Alto Networks, Inc. May 16, 2016 $205,000
Technical Operations Manager Apple Inc. Sep 10, 2013 $173,000 -
$193,000
Manager of Product and Technical Operations Fundtech Corporation Aug 01, 2014 $164,403
Manager of Product and Technical Operations Bserv, Inc. Dec 20, 2012 $160,000 -
$170,000
Technical Operations Engineering Manager Amazon Corporate LLC Sep 26, 2016 $155,000
SR. Legal Technology Operations Manager Vmware, Inc. Jan 27, 2014 $155,000
Operations and Technology Manager MUFG Union Bank, N.A. Sep 08, 2016 $150,104
Manager of Product and Technical Operations Bserv Inc. Apr 02, 2011 $147,222 -
$163,301
Manager, Operations Technology Pacific Gas & Electric Company Jul 01, 2011 $146,433
Manager, Operations Technology Pacific Gas & Electric Company May 15, 2011 $146,433
Operations Technology Manager Pacific Gas & Electric Company May 15, 2011 $146,433
Technical Operations Manager, Risk Platform Paypal, Inc. Aug 25, 2016 $142,376 -
$150,000
Manager, Technical Operations, Hssk Ricoh USA, Inc. Jun 25, 2014 $125,000
Manager of Engineering Technology and Operations Lunada Biomedical Oct 01, 2011 $120,000
Technology Operations Manager Westpac Banking Corporation Jan 06, 2016 $120,000
Technical Operations Manager Industrial Specialists LLC Aug 31, 2016 $120,000
Technology Operations Manager Westpac Banking Corporation Jun 01, 2016 $120,000
CMC Technical Manager/Cmc Operations (Cell Therapy) Atara Biotherapeutics, Inc. Sep 08, 2015 $116,230 -
$140,000
Technology Operations Manager Expedia, Inc. Jan 02, 2013 $115,523 -
$128,750
Technical Operations Manager Icore Networks, Inc. Sep 23, 2015 $96,500 -
$120,000
Technical Operations Manager Amobee, Inc. Jan 01, 2016 $95,100
Technical Operations Manager Thinking Phone Networks, Inc. Mar 08, 2013 $95,000
Email Tech Operations Manager One Kings Lane, Inc. May 21, 2014 $95,000
Email Tech Operations Manager One Kings Lane, Inc. May 27, 2014 $95,000
Technical Operations Manager Glaxosmithkline LLC Jul 09, 2016 $94,078 -
$191,050
Global Technical Operations Manager Allied Chemical Carriers, LLC Oct 01, 2012 $93,800
Technical Operations Architect/Manager Johnson Controls, Inc. Feb 07, 2015 $92,186 -
$150,400

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Top Skills for A Technical Operations Manager

  1. Customer Service
  2. Infrastructure
  3. ISO
You can check out examples of real life uses of top skills on resumes here:
  • Provide outstanding customer service by maintaining a first-rate working relationship with all other relative property departments.
  • Upgraded entire physical network infrastructure to include diverse redundant paths for 8 separate dual core locations in two geographically separated locations.
  • Trained on fundamentals of ISO 9001 Quality Management System along with performing gap analysis audits on various warehouse/transportation operations and locations.
  • Resolved mission critical issues quickly by providing technical support, prioritizing and filtering requests for teams relied upon enterprise-wide.
  • Plan and execute the redesign or reconfiguration of local operations to optimize service delivery operations to optimize service delivery and cost-effectiveness.

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Top 10 Best States for Technical Operations Managers

  1. Delaware
  2. Connecticut
  3. New York
  4. New Jersey
  5. District of Columbia
  6. West Virginia
  7. Nevada
  8. California
  9. Rhode Island
  10. Texas
  • (288 jobs)
  • (1,034 jobs)
  • (4,222 jobs)
  • (2,494 jobs)
  • (672 jobs)
  • (331 jobs)
  • (557 jobs)
  • (10,752 jobs)
  • (244 jobs)
  • (6,704 jobs)

Technical Operations Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,999 Technical Operations Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Technical Operations Manager Resume

View Resume Examples

Technical Operations Manager Demographics

Gender

Male

81.8%

Female

14.1%

Unknown

4.0%
Ethnicity

White

62.2%

Hispanic or Latino

14.3%

Black or African American

11.5%

Asian

7.9%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

40.4%

French

12.8%

German

7.4%

Portuguese

5.3%

Carrier

4.3%

Italian

4.3%

Japanese

4.3%

Arabic

4.3%

Chinese

3.2%

Mandarin

2.1%

Russian

2.1%

Vietnamese

1.1%

Deseret

1.1%

Dutch

1.1%

Korean

1.1%

Ukrainian

1.1%

Malay

1.1%

Thai

1.1%

Afrikaans

1.1%

Finnish

1.1%
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Technical Operations Manager Education

Schools

Community College of the Air Force

12.0%

Purdue University

7.7%

Northeastern University

6.8%

New York University

6.0%

National University

5.1%

San Francisco State University

5.1%

San Diego State University

5.1%

DePaul University

5.1%

Liberty University

5.1%

Franklin University

4.3%

Texas State University

4.3%

University of Maryland - College Park

4.3%

Institute of Audio Research

4.3%

University of Wisconsin Extension

4.3%

Villanova University

3.4%

Ithaca College

3.4%

Michigan State University

3.4%

University of Cincinnati

3.4%

University of Maryland - University College

3.4%

Columbia College Chicago

3.4%
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Majors

Business

27.8%

Electrical Engineering

10.5%

Computer Science

9.4%

Information Technology

7.2%

Computer Information Systems

5.4%

Management

5.1%

Computer Networking

3.5%

Management Information Systems

2.9%

Communication

2.9%

Project Management

2.7%

Finance

2.7%

Engineering

2.7%

Computer Systems Security

2.7%

Electrical Engineering Technology

2.5%

Marketing

2.4%

Automotive Technology

2.1%

Criminal Justice

2.1%

Computer Engineering

2.1%

Liberal Arts

1.9%

Photography

1.6%
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Degrees

Bachelors

43.3%

Associate

17.0%

Masters

16.2%

High School Diploma

10.4%

Certificate

9.6%

Diploma

2.0%

Doctorate

0.8%

License

0.7%
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Top Technical Operations Manager Employers

Jobs From Top Technical Operations Manager Employers

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Updated May 18, 2020