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Technical operations manager resume examples from 2025

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Updated March 26, 2025
7 min read
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How to write a technical operations manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in technical operations manager-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some technical operations manager interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some technical operations manager interviews.

Here are example skills to include in your “Area of Expertise” on a technical operations manager resume:

  • Technical Operations
  • Customer Service
  • Project Management
  • Oversight
  • Process Improvement
  • Continuous Improvement
  • Service Delivery
  • Emerging Technologies
  • Linux
  • Incident Management
  • Technical Support
  • Windows
  • OSHA
  • HR
  • QA
  • Customer Satisfaction
  • Unix
  • Excellent Interpersonal
  • Test Equipment
  • SQL
  • Troubleshoot
  • Direct Reports
  • ISO
  • Java
  • Customer Issues
  • Network Infrastructure
  • IP
  • ITIL
  • Management System
  • VMware

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the technical operations manager position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write technical operations manager experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great technical operations manager resumes:

Work history example #1

Technical Services Manager

GSI Commerce Call Center

  • Managed portfolio-level delivery of e-commerce technology projects and initiatives across multiple business groupings.
  • Installed and managed University web server on a Digital Unix system and an IBM SP2 running AIX.
  • Monitored the wait time on the ACD line and customer satisfaction about SLA's (Service Level Agreements)
  • Reduced technical debt, fully re-worked/transformed the source tree and architecture, and drastically improved quality.
  • Installed and configured a fully loaded HP Blade System complete with SAN integration and VMWare ESX Server virtualization software.

Work history example #2

Technical Supervisor

J. C. Penney

  • Performed complete rebuilds, repair, installation, maintenance, and modification of electronics, communications, computer and telecommunication equipment.
  • Conducted diagnostics with customers' computers to remove and add hardware; repaired customers' PCs.
  • Developed a CLI client for PaaS services in Python.
  • Developed and implemented corporate backup and disaster recovery processes and procedures for secure and continuous business operations
  • Planned, refreshed, installed, configured, maintained, repaired and optimized all Networks systems and hardware.

Work history example #3

Information Technology/Support Technician

Genzyme

  • Updated servers with current Antivirus software.
  • Designed and created a Microsoft Access database that greatly increased the companies overall productivity.
  • Provided technical support and troubleshooting to global Genzyme Employees using both Windows and Mac Operating Systems.
  • Utilized network-monitoring tools to monitor performance, identified/resolved problems * Provided VPN and dial-up support for traveling enterprise users.
  • Received training in every position within Environmental Services.

Work history example #4

Technical Operations Manager (Part-Time)

Sears Holdings

  • Created and executed processes identified for national support at centralized facility.
  • Directed Six Sigma UPS zone skip, 4-wall flow, and order cycle time reduction projects to reduce cost $2.7M.
  • Established methods and procedures for departmental work activities, identifies and resolves operational issues.
  • Supported 9,000 Service Repair Technicians to ensure the highest level of service metrics are achieved.
  • Coached and counseled employees for improved performance and recognized top performers during facility meetings.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Associate's Degree in electrical engineering

DeVry University, Oakbrook Terrace, IL

1999 - 2001

Bachelor's Degree in computer science

University of Maryland - College Park, College Park, MD

2006 - 2009

Highlight your technical operations manager certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your technical operations manager resume:

  1. IT Information Library Foundations Certification (ITIL)
  2. Master Certified Electronics Technician (CETma)
  3. Project Management Professional (PMP)
  4. Master Project Manager (MPM)
  5. Certified Manager Certification (CM)
  6. ITIL Foundation
  7. Six Sigma Green Belt
  8. Certified Security Supervision & Management (CSS)
  9. Certified Technical Professional (CTP)

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