Technical product manager jobs in Newport News, VA

ADP is hiring a Service Technology Product Manager Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you intrigued by technology and how it can help solve business problems? Well, this may be the role for you. In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP's service reputation and client satisfaction will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition, you will be evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related to these changes. To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion. Experience: At least 3 years of experience in relevant skills gained and developed in the same or similar role. 3 to 5 Years of Directly Related Experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

ADP is hiring a Service Technology Product Manager Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you intrigued by technology and how it can help solve business problems? Well, this may be the role for you. In this role, you will be a part of the team that is responsible for the success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as the HCM platform. You will be a part of the team that maintains and supports these networks and implementing new and innovative technologies throughout the HRO ADP's service reputation and client satisfaction will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition, you will be evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation. Also included in this will be aligning with other infrastructure teams in planning, design, tasks, and projects and supporting customer acceptance testing activities and troubleshoot/correct any issues related to these changes. To thrive in this role, you will have a background in Genesys telephony and administration and experience with contact center technologies (e.g., Salesforce, routing, IVR, call recordings, and WFM.) Having an understanding of supporting technologies such as remote and virtual desktop management, and those technologies needed to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing on contact centers and contact center key metrics will serve you well. You will find not only a career here but lasting friendships in a company that values inclusion. Experience: At least 3 years of experience in relevant skills gained and developed in the same or similar role. 3 to 5 Years of Directly Related Experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Location: May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN, Atlanta, GA, Mason, OH, Richmond, VA, Norfolk, VA, Mendota Heights, Durham, NC, Chicago, IL or Woodland Hills, CA. This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Summary Responsible for overseeing the development of new products/markets and enhancements and features of existing products. Primary duties may include, but are not limited to: As a Product Development Leader at Elevance Health, you will guide the strategy, execution, and launch of transformative AI-driven products that improve healthcare delivery, member experiences, and enterprise operations. This role sits at the intersection of AI , complex technical challenges, and the critical needs of healthcare stakeholders. You will lead cross-functional teams in building innovative tools that empower members, providers, and business partners-ensuring that Elevance Health's mission of improving the health of humanity remains central to product decisions. Position Responsibilities * Create and execute the product roadmap: Manage the roadmap from conception to launch. Prioritize features, manage the product backlog, and define user stories while applying Agile best practices. * Enable high team velocity: Apply Agile frameworks (Scrum, Kanban, SAFe) to maximize sprint efficiency, accelerate delivery, and ensure teams consistently produce incremental value at scale. * Translate AI research into healthcare solutions: Partner with research, data science, and engineering teams to transform advanced AI models into intuitive, clinically relevant, and user-centered features. * Oversee the product lifecycle: Manage ideation, prototyping, iterative testing, launch, and post-launch optimization, guided by KPIs, regulatory requirements, and user feedback. * Measure product success: Define and track adoption, engagement, and performance metrics to ensure products deliver tangible improvements in healthcare outcomes, efficiency, or member experience. * Engage with stakeholders: Align engineering, design, clinical operations, compliance, marketing, and leadership around shared goals. Act as the central point of accountability for product delivery. * Build and mentor teams: For senior leaders, develop and scale the product development function by mentoring product managers and fostering a culture of operational excellence and continuous learning. Position Requirements Requires a BA/BS degree and a minimum of 8 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences * Proven Enterprise Leadership: Track record of leading product development functions end-to-end, from strategy through execution, with experience integrating across business lines and technology platforms. * Agile Transformation Expertise: Deep experience scaling Agile ways of working across large, complex organizations to accelerate speed-to-market and enhance delivery velocity. * AI & Digital Innovation: Hands-on experience applying AI/ML to build data-driven, intelligent, and personalized products; proven ability to design and run evals, evaluate model performance, and scale AI-native solutions responsibly in healthcare contexts. * Versatility Across Environments: Ability to operate effectively in both startup-style settings (0-1 build, rapid iteration, lean resourcing) and enterprise environments (governance, capital planning, and cross-functional alignment). * Builder Mindset: Strong orientation as a doer-builder, able to drive rapid design sprints, prototype solutions, and deliver MVPs while establishing sustainable processes and scalable platforms. * Strategic Execution & Vibe Coding: Proven ability to launch and scale products in regulated industries; comfortable with light coding/prototyping ("vibe coding") to validate concepts and accelerate innovation. * AI & Agent Development Leadership: Proven hands-on experience designing, developing, and deploying AI agents and intelligent systems. Ability to design and run evals, assess model performance, and ensure responsible scaling of AI-native solutions in regulated environments. * Portfolio of AI-Native Products: Demonstrated track record of shipping AI-native products from concept to scale, with measurable impact on adoption, efficiency, or user experience. Portfolio should showcase applied AI/ML and agentic capabilities in real-world products. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $178,160.to $320,688.00. Locations: California, Illinois, In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, Product Management plays a key strategic role within the company's organization and is accountable for the oversight and strategic management of the product development group at MTM. This position will lead a diverse portfolio of products. As a key leader, the Director, Product Management will be empowered to coach and mentor product owners to continually grow an understanding of industry needs, seek better outcomes, and challenge teams to focus on delivering innovative value to our clients and membership. What you'll do: * Provide strategic alignment and coordination of product portfolio * Work closely with Executive Leadership to educate leaders on the Product Life Cycle and align to the needs of the business * Provide leadership and coaching to direct reports: Actively monitor work output of team to ensure value driven responses and outcomes, Set and manage performance goals and monthly KPI's for team, Provides leadership, direction, coaching, feedback, and, where appropriate, discipline to and through subordinate team members, Accountable for creating, fostering, managing, and affecting a positive workplace which drives engagement and inclusion, Provide employee relations support back up as required by business needs * Promote and deliver effective roadmaps throughout the organization and to our candidates, employees and vendors: Relationship building with business stakeholders and leadership, Understand value targeting and objective setting for strategic goals, Provide consultative coaching and guidance for product and service owners * Drive the product development process in the organization: Define vision for product organization, Hire and measure talent in product organization, Regular measurement reporting, Take proper actions to close gaps, Continuous learner and evaluator of methods and tools to increase the effectiveness of the product team * Drive the user experience and visual and interactive design of the product portfolio to the following outcomes: Utility, Ease of training and learning, Reliability, System acceptability and practical application of system * Drive and deliver an outstanding customer experience for the MTM product suite: Align business stakeholders to CX strategy and execution objectives, Participate in research exercises to provide leadership insight, Create best practices and communicate throughout the organization, Hold leaders accountable for the defined process * Coach and mentor product owners to deliver against core customer value propositions and achieve MTM's strategic and financial goals * Represent product management in cross unit leadership negotiations * Challenge team to seek innovative approaches to care and transportation What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D. equivalent * Bachelor's degree in Business, Computer Science, or related field, or equivalent experience * 8+ years of industry or service experience or equivalent * 6+ years of experience working with technical teams, or equivalent industry certifications/experience in product development/management * Experience in handling sensitive/confidential information Skills: * Strong knowledge of product development methodologies * Ability to network and professionally grow industry relationships * Proven track record of innovation and product delivery * Understand and believe in agile iterative development as a methodology for delivering software to market * Proven ability to lead and mentor multiple direct reports * Financial acumen necessary to comprehend P&L effects and overall business impacts and opportunities at a strategic level * Business acumen to support vetting business cases * Ability to present and manage up to executive level audiences * Ability to lead data driven conversations and metric backed product rationalization initiatives * Ability to prioritize, manage multiple tasks and projects, and meet deadlines in a fast pace environment * Strong focus on customers, accountability, teamwork, collaboration and decisiveness * Excellent customer orientation and communication skills Even better if you have: * Technical background leading product teams, preferred * Experience working in a client-oriented business in the medical or transportation services industry, preferred * Experience managing multiple product teams with diverse technical infrastructures, preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $140,000 Salary Max: $160,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

The Lead Product Manager will be responsible for end-to-end product management of a fast-growing, evolving set of clinical and hospital products. The ideal candidate will have significant PBM experience (5 + years) and thrive in high growth environments. _Essential Job Responsibilities Include:_ + Define and communicate product vision, strategy, and roadmap aligned with company goals. + Lead end-to-end product lifecycle: ideation, requirements, design, development, launch, and ongoing optimization. + Partner with engineering, design, analytics, and business stakeholders to deliver high-quality products on time. + Use data-driven insights (customer feedback, usage metrics, competitive analysis) to inform product decisions and measure success. + Serve as the voice of the customer, ensuring solutions solve real problems and deliver excellent user experience. + Manage stakeholder communication and ensure alignment across executive, business, and technical teams. + Monitor product performance, define KPIs, and continuously iterate to improve adoption, engagement, and outcomes. _Required Skills / Experience:_ + Bachelor's in business administration or similar field + Minimum 5 years of PBM experience, 10 years of total professional experience + Curious, creative, and strategic thinker + Strong analytical and problem-solving skills + Demonstrated success in releasing products that meet and exceed business objectives + Demonstrate ability to become a subject matter expert in their aligned product or market and how to develop solutions for this market. + Proven ability to influence cross-functional teams without formal authority _Preferred Skills/Experience:_ + Preference for MBA, MPH or similar advanced degree + Preference for Certified Product Manager (CPM) or similar certification + Preference for 340B Program Knowledge _Based on relevant market data and other factors, the anticipated hiring range for this role is $140,000 - $175,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** As a dedicated DTPM Lead, the successful candidate will play a pivotal role in shaping the future of P&C digital experiences across Servicing and Billing. You will be responsible for the vision, design, and prioritization of all significant native digital experiences in these domains. This leader will also direct the critical P&C Digital Member Satisfaction improvement initiative, coordinating efforts across Service, Billing, and Sales. This candidate also leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is **not** available for this position. **What you'll do:** + Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. + Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. + Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). + Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. + Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. + Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. + Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. + Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. + Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. + Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. + Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. + 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. + Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. + Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. **What sets you apart:** + Proficiency with analytics platforms (e.g., Adobe Analytics, Google Analytics, Tableau, Glassbox) and A/B testing frameworks. + Extensive experience designing customer experiences, gathering requirements, and performing duties as a solution owner through IT Development of Mobile solutions in Native. + Experience utilizing human-centered design and UX/UI principles to design improvements to digital experiences in multiple digital Platforms - especially in Native (IOS and Android). + Deep understanding of digital product economics, ROI modeling, and cost-to-serve reduction strategies. + Experience leading cross-functional teams of engineers, designers, and analysts. **Compensation range:** The salary range for this position is: $143,320 - $273,930 **.** **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Product Manager with Health Plans/Healthcare expertise 15+ years Strong business process, functional expertise in Medicaid, Commercial, Medicare health plans Strong working knowledge with Core systems (Adjudication - Facets, QNxt), Population Health (Jiva), Sales and Marketing (Salesforce), Provider Data (Availity) Experience working as a Product Manager/Owner, Subject Matter Expert in the Health Insurance domain Experience with Health plan Digital Transformation, working in an Information Tech role Ability to contribute to projects, willingness to work with Sales and Business teams to develop new markets, capabilities Strong communication, Executive Presence Should be based in Norfolk VA or be willing to relocate.

Job Description As a Product Manager, you will be responsible for managing the lifecycle of our pest control products and services, from conception to launch and post-launch evaluation. You will work closely with cross-functional teams, including sales, marketing, operations, and R&D, to ensure that our products meet customer needs, are commercially viable, and align with our business strategy. *Responsibilities:* 1. *Product Strategy:* - Conduct market research and customer analysis to identify trends, needs, and opportunities. - Develop product roadmaps and business cases for new products and services. - Collaborate with sales and marketing teams to understand customer needs and market trends. 2. *Product Development:* - Lead the development of new products and services, working with R&D, operations, and other stakeholders. - Define product requirements and specifications. - Collaborate with designers and engineers to develop prototypes and test products. 3. *Product Launch:* - Develop and execute go-to-market plans for new products and services. - Collaborate with marketing and sales teams to create product messaging, positioning, and sales collateral. - Launch products and services, and monitor post-launch performance. 4. *Product Management:* - Manage the lifecycle of existing products and services, including evaluating performance, identifying opportunities for improvement, and making recommendations for product enhancements or retirements. - Monitor competition and market trends to identify opportunities for innovation and growth. 5. *Collaboration:* - Work closely with sales, marketing, operations, and customer service teams to ensure alignment and effective execution of product strategies. - Communicate product vision and strategy to stakeholders across the organization. *Requirements:* 1. *Education:* Bachelor's degree in Business Administration, Marketing, or a related field. 2. *Experience:* - 3-5 years of experience in product management, preferably in the pest control or related industry. - Experience with product development, launch, and lifecycle management. 3. *Skills:* - Strong analytical and problem-solving skills. - Excellent communication, collaboration, and project management skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Familiarity with agile development methodologies and product management tools. 4. *Knowledge:* - Understanding of pest control industry trends, technologies, and market dynamics. - Familiarity with regulatory requirements and industry standards. *What We Offer:* - Competitive salary and benefits package - Opportunities for career growth and professional development - Collaborative and dynamic work environment - Comprehensive training and support

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do Actively ship production code to the web products Work closely with your dedicated product team Participate in product discussions to shape the product roadmap Have the opportunity to work on new and exciting features that will impact millions of lives An Ideal Candidate Should Have Experience. You've built and ship products that have scaled to thousands or millions of users Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript What We Offer A fast-growing environment where you can help shape the culture An entrepreneurial crew that supports risk, intuition, and hustle A hands-off approach so you can focus and do your best work The opportunity to make an impact in a transformative industry A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Leads a team of engineers and analysts in the advancement of enterprise class contact center solutions, with a major focus on the Genesys Cloud platform implementation. Provides technical direction for automation, dialing strategies, call recording / grading, user interface and data collection. Manages all third-party vendors that are part of the CCaaS ecosystem to include the review of professional services engagement, statements of work, contracts, and the financial management of all aspects of the platform. Serves as the cross-functional liaison to corporate technical projects. Sets strategic direction and advises senior leadership on cost, ROI, risk, and impacts of the CCaaS roadmap. This is a hybrid role and is based at our global headquarters office located in Norfolk, VA (near Virginia Beach, VA). Professional Experience/Qualifications: Bachelor's degree in software engineering or similar field, or a demonstrable equivalent combination of formal education, on-the-job training, and/or work experience. Master's degree preferred. 10+ years of related IT (Software Engineering) experience, 3-5 years of experience with cloud-based technologies Previous experience with the management of Software Application Engineers, including Automation Testing Engineers Minimum 12 years of experience with the implementation and support of enterprise contact center technologies (preferably in a Genesys Cloud environment). Minimum 5 years of experience leading engineering teams in support of enterprise level CCaaS solutions. Minimum 5 years' experience leading large-scale enterprise technology deployments. Strong knowledge of UCaaS and CCaaS platforms (e.g., Amazon Connect, Cisco, Genesys, Five9, Nice) as well as communication tools for voice, video, chat, and collaboration. Extensive exposure to cloud-based platforms and support paradigms. Proficient with database platforms such as Microsoft SQL Servier, Microsoft Azure SQL, Oracle Exadata, Oracle OCI and the associated tools and development environments that support those infrastructures. Deep knowledge and experience in migrating from legacy call center platforms to cloud-hosted modern platforms. - Demonstrated experience in integrating multiple communication channels (voice, chat, email, video) to create a seamless customer and employee experience Proven track record of managing multiple congruent technology projects to successful completion. Key Responsibilities: Develop and execute the CCaaS technology strategy, leveraging technical and operational expertise, aligned with customer experience, digital transformation, and company's operational goals with an emphasis on implementing and optimizing Genesys Cloud. Leads strategic initiatives in the development and support of all aspects of contact center technologies, including dialing (inbound/outbound), automation, and enhancements to the employee experience. Oversee the programming, integration, and testing of software solutions, working closely with agile and cross functional teams to ensure successful deployment and adoption. Champion for strategic projects designed to drive efficiency, automation / technology enhancements and scalability. Researches, recommends, and executes projects to implement new technologies to drive business results. Oversees the ongoing support and enhancement of the CCaaS platform. Works collaboratively with infrastructure, and business support teams to ensure seamless execution of contact center workflows and processes. Manages call recording capabilities, ensuring the implemented solutions meet compliance, performance, financial, and useability requirements. Responsible for fostering relationships with third party vendors that provide the Genesys CCaaS platform and supporting technologies - including call recording, agent interface, out pulse capabilities, and workforce management. Experience in supporting the functions of inbound and outbound call routing, digital telephone technologies, performance monitoring software, and data integration processes. Ability to improve operational efficiency and service delivery effectiveness across contact center systems. Critical advisor to senior leaders regarding scoping, cost, and savings associated with new technology and development. Partners in the development of automated compliance controls Partners with Compliance, Acquisitions, and General Council leadership to provide documentation, data, and seller audits and legal matters. Engages in real time to resolve technical issues, to include evenings and weekends as required. Supervisory Responsibilities: Build and lead high-performing teams to support the technical platform requirements of the CCaaS ecosystem. Promote a culture of accountability, service orientation, and continuous improvement. Lead resource planning, skills development, and performance management. All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Description A key player in the maritime industry, USMMI expertly manages a diverse fleet of ships. Our expertise implementing maritime contracts, makes us a pivotal force in global commerce and government operations, notably with the U.S. Military Sealift Command and the U.S. Maritime Administration's Tanker Security Program (TSP). As a Jones Act qualified company, we adhere to the highest U.S. shipping standards. USMMI also operate a variety of non-Jones Act qualified ships. Our specialized capabilities in ship design, project management, and conversion allow us to provide tailored and innovative solutions that address the dynamic needs of our clients with precision and efficiency. Our Vision To solve the worlds hardest maritime challenges for a better future Our Mission To provide excellence and reliability in all aspects of ship operations and management services; while affording our shipboard crews and shoreside colleagues a safe, secure, and rewarding work environment. Purpose/Summary: We are seeking an experienced commercial Jones Act Tanker Fleet Technical Manager to oversee the safe, efficient, and regulatory-compliant operation of Jones Act MR Class Tankers. The ideal candidate will hold a U.S. Coast Guard Chief Engineer Merchant Mariner Credential with tank vessel endorsements and have a minimum of 5 years of sailing experience as Chief Engineer onboard Jones Act-qualified tank vessels. This position is responsible for overseeing the maintenance, repair, operational readiness, and financial performance of assigned vessels, working closely with vessel crews, vendors, shipyards, classification societies, and Federal/state regulatory agencies. USMMI's main office is in Norfolk, VA. We prefer colleagues work from our Norfolk, VA office, but will consider authorizing remote work for exceptional candidates. The Jones Act Fleet Technical Manager performs routine travel to ports and ship repair locations primarily within the continental United States, and less routinely internationally. Key Responsibilities: • Serve as the primary technical liaison between vessel engineering departments and shoreside management. • Plan, coordinate, and supervise scheduled and unscheduled maintenance, repairs, and drydocking's. • Manage vessel budgets and ensure cost-effective procurement of parts, services, and labor. • Ensure compliance with all applicable U.S. Coast Guard (USCG), American Bureau of Shipping (ABS), and Environmental Protection Agency (EPA) regulations, applicable state regulations, as well as company safety and environmental standards. • Be an advocate for shipboard safety, the company safety culture, and actively support timely attention to any safety issue. • Review and analyze machinery performance data, fuel consumption, and preventive maintenance records. • Support vessel crews in troubleshooting and resolving technical issues. • Conduct onboard inspections to assess equipment condition and operational standards. • Coordinate with vendors, shipyards, and classification societies for inspections, surveys, and certifications. • Participate in near miss/incident investigations and implement corrective actions when necessary. • Maintain up-to-date documentation and reporting in fleet maintenance systems (e.g., ABS Wavesight Nautical Systems). • Provide oversight for vessel Masters and Chief Engineers to ensure that all voyages are efficiently and safely performed in accordance with charter party requirements. • Actively coordinate with terminals, vendors and other functions to service the vessel with timely attention and efficiency. • Act as the operational point of contact with the customer/charterer. • Responsible for internal coordination of engineering matters to ensure contract or charter party compliance and customer satisfaction. • Review the vessel safety committee meeting minutes and initiate timely follow-up of issues identified. • Ensure operations are carried out and conflicts/issues are addressed in accordance with USMMI Safety Management System procedures. • Act on continuous improvement initiatives with timely attention and completion in a cost-efficient manner. • Participate in internal and external audits and vetting inspections to include TMSA, SIRE 2.0, ISO, ISM, etc. • Perform other position related duties as specified by management. • Support company commitment to safety and other selected standards and certifications Education and Experience • U.S. Coast Guard Chief Engineer Credential - Unlimited Horsepower, with Tank Vessel endorsement for tank vessels. • Minimum 5 years of sailing experience as Chief Engineer on Jones Act-qualified tank vessels (MR class preferred). • In-depth knowledge of U.S. maritime and classification society regulations/standards, including the Jones Act, USCG, ABS, SIRE 2.0, TMSA, and MARPOL. • Strong technical expertise in slow speed diesel marine propulsion systems, electrical systems, cargo systems, and marine automation. • Experience in drydock planning, execution, and budget management. • Excellent written and verbal communication skills. • Proficient with marine maintenance management systems including ABS Wavesight Nautical systems and Microsoft Office Suite. • Valid TWIC and U.S. Passport. • Ability to travel domestically and internationally as required. • US Citizen capable of obtaining a Secret security clearance • Familiarity with MR class tanker specifications and operations. Preferred Qualifications • Bachelor's degree in marine engineering, Marine Transportation, or a related field. • Previous shoreside experience in a port engineering or fleet management role. Travel Requirements: Extensive travel (including foreign travel and travel in cars, boats, ships, and airplanes) will be required to attend to shipyard maintenance, to ride vessels or visit vessels for quality assurance and general management of vessel and crews, and on short notice for casualties, to conduct investigations and to protect the company's reputation, or as directed by management. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time.

Title: Groundskeeper Manager - Trades Technician IV Hiring Range: Commensurate with experience and credentials Pay Band: Recruitment Type: General Public - G Job Duties The objective of the Facilities Management Department shall be to provide a campus environment that is conducive to a clean, comfortable, safe and well-maintained facilities, grounds and landscape for students, faculty and staff (to include safety inspections), repair, renovation and construction of campus buildings, facilities and infrastructure. Shall report to campus as Essential Personnel. The Groundskeeper Superintendent manages a variety of duties in the development and maintenance of the grounds in recreational, housing, building and parking areas as directed within the campus to include the outside perimeters of the campus, housing residential areas, academic buildings areas and other areas as defined. Minimum Qualifications 1. Extensive understanding and knowledge of techniques, tools, equipment, and safety precautions are required 2. Ability to safely and independently lift up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or 10 pounds of force constantly to move objects. 3. Ability to be to be subjected to both indoor and outdoor environmental conditions; and the ability to be subjected to hazards, vibrations, noise, atmospheric conditions and oils. 4. Manages and operates and handles various types of grounds maintenance equipment to include, but not limited to power mowers, push lawnmowers trimmers, chain saws, power edgers, blowers, rotor-tillers, aerators, seed spreaders, scarifiers, augers, post hole diggers, snow remover equipment and hand held tools and equipment. 5. Manages and perform proper planting techniques for flowers and shrubberies 6. Manages and spread mulch as required 7. Manages and trim hedges, shrubbery and trees as required 8. Manages and spread seasonal grass seeds and fertilizer as required Manages and assists in preparation of grounds for special events and activities. 9. Manages and edge all sidewalks and curbs within your assigned area Manages the removal inspects, bugs, feces, broken glass, trash and debris from all sidewalks, parking lots, landings, entry ways. 10. Manages the inspection of equipment and vehicles and report when not working properly. 11. Operates light-medium size pick-up trucks to maintain grounds, transport equipment, tools, supplies and trash as required. 12. High school education and 5-years' experience in supervising institutional grounds maintenance or equivalent Green Industry background, or equivalent grounds/landscape maintenance education, training and/or experience. 13. Valid driver's license with good driving record and must be insurable. Preferred Qualifications: 1. A minimum of 5 years' experience in grounds and landscape management with various lawn care equipment and machinery experience Special Instructions: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Applicants may show interest by fully completing and submitting electronically, the Commonwealth of Virginia Application for Employment. Those who do not include all information on the application may miss the opportunity for full consideration. Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration at the University. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, credit report reviews. The results of background checks are made available to University employing officials. You will be required to sign a reference release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Contact Information: Name: Tanesha Chesson Phone: ********** Email: ***************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Career Opportunity The Technical Manager leads and develops the Quality, Shipping, and Technical teams at the West Point Mill, overseeing the Logistics Manager, Quality Assurance Manager, Mill Technical Service Manager, and a team of Process Engineers who support all operating departments. The Shipping and Quality Departments have over 40 hourly staff, and there are currently four Technical Department Process Engineers. Key duties include overseeing and facilitating both proactive and reactive mill quality initiatives, ensuring the effective implementation of safety systems, and managing cost and reliability tracking tools to support manufacturing operations at West Point. The Technical Manager is also an integral member of the West Point Mill leadership team and provides direction for the Technical, Quality, and Shipping Departments, ensuring alignment with business needs across the mill and financial value. The Technical Manager assists in developing and prioritizing cost reduction projects with the Mill Black Belt or Process Improvement Manager, and helps advance return-generating capital project ideas from concept through approval submission. The guiding priorities for the Technical Manager and any employee at the West Point Mill, in order of importance, are safety, environmental stewardship, quality, and reliability/production. How You Will Impact Smurfit Westrock The Technical Manager will perform the following work functions: * Oversee safe, efficient operations and ongoing improvement of Shipping, Quality, and Technical departments. * Provide coaching and professional development to direct reports in the following areas: * Safety leadership * Ensure understanding of and compliance with the mill's quality management system in alignment with ISO standards. * Process troubleshooting and analysis * Base decisions on data-driven insights * Work with Operations teams to ensure all finished products meet customer specs, all rolls are produced and shipped as scheduled, and that quality issues in all departments are addressed. * Responsible for quality control and product improvement activities for mill operations as well as the ISO/QMS program for the mill in coordination with the mill Quality Assurance Manager. * 3rd Party Fiber Certification Lead (Main Point of Contact) for the West Point Mill * Direct and drive Operational Excellence and cost take out (CTO) initiatives within the Technical Department and across the mill. * Oversee the implementation and monitoring of daily KPIs, metrics, problem-solving activities, improvement systems, and the comprehensive management of mill projects. * Direct and manage activities of the Technical Department consistent with the needs of mill leadership. * Assist in establishing and driving mill objectives, priorities, and strategies through innovative tools, dashboards, or other means to drive data based decisions. * Serve as a liaison from the mill to multiple corporate functions through various methods * Lead coordination and management of onsite mill storage and use of supplemental white and brown fiber in bale or roll form. * Serve as a member of the mill management team in setting both strategy and policy. * Lead coordination of mill shut down and start up schedule development for major maintenance outages. * Lead creation of fiber balance for mill major outage and upsets * Responsible for Mill Manager weekend duty for the entire West Point Mill site on a rotational schedule consisting of six to seven teams. * Serve as a behavioral change agent responsible for promoting mill culture, including commitment to quality, and organizational effectiveness among all employee groups at this site. Required Qualifications WHAT YOU NEED TO SUCCEED: * Bachelor's Degree in Chemical Engineering and/or Pulp and Paper Science, or the equivalent of 10-15 years of pulp and paper industry experience. * Must possess in-depth understanding of pulp and paper production in a fully integrated mill. * Should have prior experience in Quality Systems Management, ISO systems, and Continuous Improvement or Lean manufacturing. * Must possess skills in troubleshooting, data analysis methods, and creating sustainable solutions. * Eligible to work in the United States. Preferred Qualifications * Lean Six Sigma Green Belt Certified * Lean Six Sigma Black Belt Certified * 5 years of experience in a fully integrated virgin paper mill * 2-3 years of managing and developing direct reports * Proficient in JD Edwards, Oracle, Panther, C-Pro Required Competencies * Strong safety leader * Strong interpersonal, teamwork, and leadership skills * Well-developed written and verbal communication skills * Drive and excellent work ethic * Must be able to work with all levels within the organization * Must be able to effectively lead and influence teams that they do not have direct authority over * Must be capable of handling multiple tasks and changing priorities frequently Keywords: Technical Manager, Technical Leader, quality, iso, continuous improvement, six sigma, green belt, black belt, cost reduction, process improvements, QMS, process troubleshooting, chemical engineering, paper mill, pulp mill, paper, pulp, liner, linerboard, white top, containerboard, Medium, kraft, kraft paper, Lean, data analysis, JDE Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated DTPM Lead, the successful candidate will play a pivotal role in shaping the future of P&C digital experiences across Servicing and Billing. You will be responsible for the vision, design, and prioritization of all significant native digital experiences in these domains. This leader will also direct the critical P&C Digital Member Satisfaction improvement initiative, coordinating efforts across Service, Billing, and Sales. This candidate also leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer “needs” and “wants” as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in “big picture” thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Proficiency with analytics platforms (e.g., Adobe Analytics, Google Analytics, Tableau, Glassbox) and A/B testing frameworks. Extensive experience designing customer experiences, gathering requirements, and performing duties as a solution owner through IT Development of Mobile solutions in Native. Experience utilizing human-centered design and UX/UI principles to design improvements to digital experiences in multiple digital Platforms - especially in Native (IOS and Android). Deep understanding of digital product economics, ROI modeling, and cost-to-serve reduction strategies. Experience leading cross-functional teams of engineers, designers, and analysts. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Product Manager with Health Systems/Healthcare expertise 15+ years Strong business process, functional expertise in Healthcare, Hospitals/Health Systems Strong working knowledge with EMR (EPIC is must), Revenue Cycle Management (R1/Visit Pay preferred, but any modern RCM), Scheduling and Payment solutions Expertise in Clinical processes strongly preferred Experience working as a Product Manager/Owner, Subject Matter Expert in the Healthcare domain Experience with Healthcare Digital Transformation, working in an Information Tech role Ability to contribute to projects, willingness to work with Sales and Business teams to develop new markets, capabilities Strong communication, Executive Presence Should be based in Norfolk VA or be willing to relocate.

**Senior Product Owner - PBM/PBO** We are seeking a Senior Product Owner with a passion for transforming complex, data-driven systems into products that deliver measurable business outcomes. The ideal candidate brings experience managing large datasets, applying business logic to generate insights, and orchestrating rules or logic engines that automate decisions and surface recommendations. This role is well suited for someone who thrives at the intersection of healthcare and technology-translating clinical logic, medical guidelines, and business rules into actionable intelligence across patient and claims data. Candidates with experience in PBM pricing, claims rules engines, clinical optimization, or pharmacy spend management will be especially strong fits. Success in this position requires balancing strong business acumen with product thinking and deep technical and data fluency, delivering tangible features in a dynamic, rapidly evolving organization. **Essential Responsibilities:** + **Backlog Ownership & Value Delivery** + Own and maintain the product backlog, ensuring it is transparent, prioritized, and aligned with business strategy and objectives. + Define and communicate acceptance criteria; accept/reject stories to ensure quality and alignment with Definition of Done (DoD). + Drive iteration goals, PI objectives, and release planning in partnership with Product Managers. + Translate customer and business needs into features and user stories that deliver measurable business value. + Incorporate solution architect's design into features and user stories, ensuring nonfunctional requirements are identified and prioritized as a comprehensive backlog. + **Collaboration & Stakeholder Engagement** + Act as the voice of the customer, ensuring business value and user experience are represented in backlog prioritization and delivery decisions. + Partner with Product Managers on vision, roadmaps, and program backlogs. + Collaborate with business stakeholders, engineers, architects, compliance, and quality teams to ensure technical feasibility and value alignment. + Build and manage relationships across business units, fostering transparency and trust. + **Technical Fluency & Quality** + Leverage technical knowledge (data flows, APIs, cloud platforms, analytics solutions) to validate feasibility and support informed prioritization. + Partner with engineering and QA teams to ensure automated testing and quality practices are applied to product delivery. + Monitor product performance and technical KPIs, escalating risks or issues early. + **Continuous Improvement & Leadership** + Mentor Product Owners and Business Analysts to strengthen delivery discipline. + Promote a continuous improvement mindset across product delivery teams. + Contribute to the Product Owner Community of Practice by sharing standards, tools, and best practices. + Ensure compliance, auditability, and alignment with organizational policies. **Required Skills & Experience:** + Bachelor's Degree required; advanced degree preferred. + 5+ years as a Product Owner (or equivalent experience in Business Analysis, Product Management, or Software Development). + Strong understanding of Agile frameworks (Scrum, SAFe, or similar) and backlog management practices. + Proven ability to translate business needs into effective features and user stories. + Experience collaborating with solution architects and technical teams; + Ability to interpret data models; Working knowledge of APIs, cloud solution concepts, web applications, data visualization tools and data warehousing. + Excellent communication, facilitation, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Knowledge of healthcare and PBM industry strongly preferred. + Driven self-starter who is creative and results oriented; manages multiple priorities and deadlines _Based on relevant market data and other factors, the anticipated hiring range for this role is $111,200 - $139,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features Shape the future of our Android team Own, maintain and improve reliability metrics for key features Participate in discussions across different teams - Product, Design, Engineering Review pull requests, and support other teammates Handle critical issues or cope with unexpected challenges Take ownership of feature releases and provide nightly builds for the QA team An Ideal Candidate Should Have 5+ years of software engineering experience Familiarity with Android components Experience building or contributing to at least one Android app Product design intuition and user empathy Drive to push the boundaries of Android UI/UX Understanding of the importance of tests and how to approach writing tests Self-drive to improve the app and codebase above and beyond what's outlined in the spec Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests Excellent communication skills User oriented problem solving approach Driven with continuous feedback from leaders Bonus: Experience building, maintaining, or otherwise contributing to open source projects in Android Experience with iOS, Web or NodeJS Technologies we use: Kotlin Kotlin Coroutines Kotlin Flow Jetpack Navigation Dagger 2 Room Custom Views, Canvas & Paint Jetpack Compose JUnit What We offer: A fast-growing environment where you can help shape the company and product. An entrepreneurial-minded team that supports risk, intuition, and hustle. A hands-off management approach so you can focus and do your best work. An opportunity to make a big impact in a transformative industry. Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture. Opportunity to work on a life-changing product that millions of people use. Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio. The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Responsibility Take the lead of scrum teams as the Product Owner Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements Ensure that the team always has an adequate amount of prior prepared tasks to work on Plan and prioritize product feature backlog and development for the product Define product vision, road-map and growth opportunities Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Provide backlog management, iteration planning, and elaboration of the user stories Work closely with Product Management to create and maintain a product backlog according to business value or ROI Lead the planning product release plans and set the expectation for delivery of new functionalities Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product Follow our competitors and the industry Keep abreast with Agile/Scrum best practices and new trends Requirements Should have 12 years of overall experience 2+ years of experience in health care A Subject Matter Expert (SME) in healthcare that requires extensive knowledge and expertise in FHIR, healthcare interoperability, and healthcare data management. 5+ years in business analysis or product management Implemented ONC riles for the past 4 or 5 years Worked in the world of payers and providers, who understands Interoperability deeply and have implemented FHIR for multiple areas and , who knows what other InterOp mandates are coming. Health Plan background is MUST Heath care background is good to have Should possess good hands-on experience with Agile methodologies and Tools including Jira & Confluence. Previous working experience as a Product Owner In-depth knowledge of Agile process and principles Outstanding communication, presentation and leadership skills Excellent organizational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision Attention to details

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do Actively ship production code to the web products Work closely with your dedicated product team Participate in product discussions to shape the product roadmap Have the opportunity to work on new and exciting features that will impact millions of lives An Ideal Candidate Should Have Experience. You've built and ship products that have scaled to thousands or millions of users Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript What We Offer A fast-growing environment where you can help shape the culture An entrepreneurial crew that supports risk, intuition, and hustle A hands-off approach so you can focus and do your best work The opportunity to make an impact in a transformative industry A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.