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Technical sales engineer skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Jonathan Byers,

Kaustav Misra Ph.D.

Below we've compiled a list of the most critical technical sales engineer skills. We ranked the top skills for technical sales engineers based on the percentage of resumes they appeared on. For example, 10.3% of technical sales engineer resumes contained customer service as a skill. Continue reading to find out what skills a technical sales engineer needs to be successful in the workplace.

15 technical sales engineer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how technical sales engineers use customer service:

Assumed responsibility to trained and managed Inside Sales and Customer Service personnel to provide technical assistance, equipment and component proposals.
Expected to meet or exceed sales forecasts and profitability by ensuring effective customer service and in-depth coverage of assigned accounts.

2. Sales Process

Here's how technical sales engineers use sales process:

Spearheaded ERP implementation (Visibility) to automate and fully integrate engineering, accounting and sales processes.
Guided the sales organization and clients throughout the sales process as a technical sounding board.

3. Product Line

Product line is a collection of similar or related products that may be under a single brand manufactured by the same company. It may include different varieties of a specific product of a brand which comes in different categories. In other cases, the product line may differ in some characteristics despite being from the same manufacturer.

Here's how technical sales engineers use product line:

Promoted to two additional product lines with responsibilities to revamp presentation of subject matter.
Identified and led the acquisition of the Morris Pumps product line requiring due diligence, transfer logistics and product line integration.

4. Pre Sales

Here's how technical sales engineers use pre sales:

Provided Pre Sales Engineer support to customers.
Understand the fact that every market has its own culture, regulations policy and different pre sales.

5. Technical Knowledge

Technical knowledge refers to the expertise and understanding of an in-depth or specific procedure or product. Much of the technical knowledge gained while in a position allows an individual to better complete a task or assist others attempting to complete the same task. For example, an employee may have extensive technical knowledge on repairing a piece of machinery or how to repair a server error.

Here's how technical sales engineers use technical knowledge:

Develop and exercise technical knowledge of all NBS products and features, including functionality and integration points.
Assisted salespersons in meetings with clients and potential clients by lending assistance with my technical knowledge.

6. Technical Expertise

Technical Expertise or skills refer to having the abilities and knowledge needed to perform specific tasks often relate to information technology, mechanical, mathematical, scientific, or related tasks. Examples include knowledge of designing programs, mechanical equipment or tools, programming languages, etc. However, technical expertise can be acquired either through on-the-job experience or structured learning.

Here's how technical sales engineers use technical expertise:

Analyzed client-specific needs to offer standard or custom solutions requiring technical expertise.
Demonstrate technical expertise to develop credibility, loyalty, trust and commitment.

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7. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how technical sales engineers use account management:

Provide account management for development work and existing accounts.
Lead Technical Sales Engineer, in charge of aggressive technical sales, major account management support and extensive client interface.

8. Technical Solutions

Here's how technical sales engineers use technical solutions:

Conducted basic and complex technical solution assessments and proposed basic technical solutions and implementation strategies according to customer needs.
Qualified and designed technical solutions to solve business problems more effectively.

9. Project Management

Here's how technical sales engineers use project management:

Project Management, product utilization, and best practices for electronic discovery according to EDRM methodologies and forensic investigation projects.
Provided on-site consulting, evaluation support and project management/project tracking for internal sales CRM system Pivotal.

10. Excellent Interpersonal

Here's how technical sales engineers use excellent interpersonal:

Maintain excellent interpersonal skills and ability to build and maintain relationships with key technical contacts at customer and partner organizations.
Employed excellent interpersonal, verbal, and communication skills.

11. Cloud Computing

Here's how technical sales engineers use cloud computing:

Retail - Wholesale Enterprise VPDC, cloud computing and storage.
Identified, qualified and drove to closure enterprise IT, security solutions and cloud computing services to company decision makers.

12. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how technical sales engineers use crm:

Established back-office systems from scratch, including implementing order fulfillment system, CRM, and QuickBooks.
Manage assigned territory to achieve or surpass assigned CRM demand creation Pipeline Goals.

13. Trade Shows

Here's how technical sales engineers use trade shows:

Attended technical conferences and trade shows to develop marketing benchmarks for target markets while furthering existing business relationships.
Demonstrated and presented products at domestic and international trade shows.

14. Customer Support

Here's how technical sales engineers use customer support:

Serve as Customer Support Representative and Technical Engineering Consultant at assigned product distribution locations and end-users on electrical distribution equipment.
Advanced forming, pressing, and drying fabric sales and provided ongoing customer support throughout design and application process.

15. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how technical sales engineers use business development:

Amplified business development, revenue growth and client relationship management strategies.
Provided business development support to company president.

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What skills help Technical Sales Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on technical sales engineer resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What technical sales engineer skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young technical sales engineers need?

Dr. Vallari Chandna

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

Do you want to know more?

List of technical sales engineer skills to add to your resume

The most important skills for a technical sales engineer resume and required skills for a technical sales engineer to have include:

Customer Service
Sales Process
Product Line
Pre Sales
Technical Knowledge
Technical Expertise
Account Management
Technical Solutions
Project Management
Excellent Interpersonal
Cloud Computing
CRM
Trade Shows
Customer Support
Business Development
Post Sales

Pre-Sales
Java
Price Negotiation
Sales Cycle
Sales Strategies
RFP
Customer Issues
Technical Presentations
OEM
Aerospace
Customer Satisfaction
RFQ
Technical Sales Support
RFI
HVAC
Sales Presentations

CAD
Technical Assistance
Client Facing
Windows
Technical Training
Sales Territory
Technical Issues
Product Development
Industrial Automation
Product Demonstrations
IP
Customer Sites
Solidworks
Customer Accounts
Product Education

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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