Top Technical Sales Representative Skills

Below we've compiled a list of the most important skills for a Technical Sales Representative. We ranked the top skills based on the percentage of Technical Sales Representative resumes they appeared on. For example, 16.4% of Technical Sales Representative resumes contained New Product Development as a skill. Let's find out what skills a Technical Sales Representative actually needs in order to be successful in the workplace.

The six most common skills found on Technical Sales Representative resumes in 2020. Read below to see the full list.

1. New Product Development

high Demand
Here's how New Product Development is used in Technical Sales Representative jobs:
  • Coordinated new product development activities, determined product pricing levels, created marketing material and coordinated trade show participation.
  • Consulted effectively with Engineering Department, which aided in new product development and assessment.
  • Provided formulation assistance regarding new product development.
  • Generated ideas for new product development.
  • Keep abreast of competitive products, trends, applications, market conditions and provide feedback to aid in new product development.
  • Coordinated and assisted Regional Sales Managers, Engineering, Production Planners and clients in the implementation of new product development.
  • Performed weekly meetings with key accounts to provide technical information and new product developments.
  • Trained internal Minolta sales personnel on all new product developments.

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2. Customer Service

high Demand
Here's how Customer Service is used in Technical Sales Representative jobs:
  • Served as customer service representative to problem solve issues regarding malfunctioning machinery, product process improvement, and operator level maintenance.
  • Used technical skills to properly aid customers in successfully diagnosing and repairing operating systems which led to excellent customer service.
  • Delivered front-end customer service, distribution of technical literature, order taking and processing for all Canadian Government orders.
  • Provided excellent customer service by assisting customers in making product selections based on customer's needs and product specifications.
  • Spearheaded an innovative telemarketing process that contributed to a significant increase in sales and improvement in customer service.
  • Provided customer service to existing Dell customers Provided technical support to customers Updated existing Dell customers account information
  • Proposed and implemented programs to increase customer relations, customer service, and customer inventory control.
  • Called on customers nationwide while providing customer service, technical support and quality control initiatives.
  • Provided superior customer service and exhibited extensive knowledge for a screw machine parts manufacturer.
  • Provide excellent customer service and satisfaction in a competitive market by providing door-to-door services.
  • Worked closely with customer service and operations to ensure high levels of customer satisfaction.
  • Awarded for year-long customer service excellence and cited in customer service appreciation newsletter.
  • Achieved high completion percentage of surveys with consultative, value-focused customer service approach.
  • Drive customer satisfaction and retention by Return on Investment by unparalleled customer service.
  • Developed and maintained close relationships with clients through delivery and in-office customer service.
  • Cashier, photo development and restoration Customer service sales, display setups inventory etc
  • Identified customer service requirements by establishing professional and personal rapport with customers.
  • Provided technical customer service and engineering application support to pipeline integrity engineers.
  • Performed additional tasks including color matching, trouble-shooting, and sales/customer service.
  • Ensured that network elements are provisioned correctly to provide ultimate customer service.

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3. Sales Territory

high Demand
Here's how Sales Territory is used in Technical Sales Representative jobs:
  • Developed telemarketing division for sales department and expanded sales territory into five new states.
  • Developed and managed a 5-state sales territory generating approximately $2.5M in revenue.
  • Managed a large sales territory representing General Chemical's Environmental Services Division.
  • Managed a large sales territory for environmental service contractor.
  • Achieved excellent results managing sales territory.
  • Managed a sales territory of 94MM pounds/ $40 MM of polypropylene and polyethylene in seven states and Ontario, CAN.
  • Place sales cold calls/ telemarketing calls as well as follow-up calls to customers and potential customers to meet sales territory goals.
  • Managed an inventory of custom microscopes and accessory parts with a value of $75,000.00 Sales territory included all of Arizona.
  • Increased sales territory 16%, 26% and 22% annually in metal fabrication and industrial products markets.
  • Launched and managed new sales territory growing from $0 to $300,000 in gross sales in 2014.
  • Promoted to the largest volume sales territory ($220 million+) in the company within three years.
  • Managed and serviced four state sales territory working closely with service manager to develop client relationships and leads.
  • Managed an eight-county sales territory in central Illinois consisting of 992,000 corn acres and 573,000 soybean acres.
  • Expanded my sales territory into Tennessee and Georgia, increasing sales by $1.8 MM / year.
  • Manage sales accounts and grew sales territory throughout Alabama, Mississippi, and the Florida Panhandle.
  • Managed a sales territory for a company that manufactured and sold chocolates and other pastry ingredients.
  • Managed a sales territory covering the western half of the United States including Alaska and Hawaii.
  • Increased $400,000 sales territory to a $2.1 million sales territory in two years.
  • Formed strong relationships and maintained close contact with key decision makers in the sales territory.
  • Created a new sales territory by vigorous contact with manufacturing companies throughout New England.

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4. Technical Support

high Demand
Here's how Technical Support is used in Technical Sales Representative jobs:
  • Excelled in both Direct Sales and Agent/Partner Sales with hands-on technical support and organizational and activity management implemented to account base.
  • Provided EarthLink customers with Digital Subscriber Line and Satellite sales and detail technical support on installation specifications and technical questions.
  • Provided technical support to laboratory personnel and product recommendations to laboratory personnel across the country at technical support call center.
  • Provided custom engineering and technical support regarding all existing and new products as cataloged for present and future distribution.
  • Provided technical support in specifying and selling corrosion protection systems to existing customers and potential new business accounts.
  • Provided customers with Technical Support such as determination of printing specifications and seamless sleeve diameter requirements.
  • Functioned independently to provide technical support, on-site demonstration and instruction to new and existing customers.
  • Apply active listening techniques to generate complex technical support requirements and develop client-specific solutions.
  • Provided technical support on all products resulting in customer satisfaction and increased sales performance.
  • Participated in multiple high profile marketing presentations and technical support situations including tournaments.
  • Provided telephone technical support for customers including configuration of hardware and software.
  • Provided technical support to customers, including product recommendations and problem solving.
  • Provide technical support and product recommendations to customer Research & Development.
  • Provided key technical support for individual consumers and 5,000+ nationwide retailers.
  • Served as technical support for SE instrument Sales Specialist and Territory Managers
  • Collaborated with sales representatives to promote sales and deliver technical support.
  • Negotiated contracts and pricing provided technical support to engineering and manufacturing.
  • Traveled extensively to support our distributors in sales and technical support.
  • Provided technical support and application recommendations to regional sales staff.
  • Provided advanced technical support resulting in one-time resolution for customers.

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5. Sales Goals

high Demand
Here's how Sales Goals is used in Technical Sales Representative jobs:
  • Developed and implemented marketing and sales strategies of archery and hunting equipment to ensure attainment of company sales goals and profitability.
  • Managed relationships with distributors throughout territory to attain sales goals.
  • Monitor sales rep's, Providing feed back on talk time ratio, sales per minute and sales goals.
  • Promote, educate on and build awareness of the specified product lines in order to achieve sales goals.
  • Team Leader that included training and mentoring new sales personnel, setting sales goals, while improving expenses.
  • Exceeded sales goals within 60 days of initial assignment by establishing new business and 4 major accounts.
  • Worked closely and built relationships with distribution reps from various companies to meet and exceed sales goals.
  • Raised money for various clients by using call lists and marketing presentations; reaching daily sales goals.
  • Traveled west coast in company van, managed inventory in the van and met weekly sales goals.
  • Utilize internal drive to meet and exceeded personal and market sales goals on a consistent basis.
  • Exceeded personal sales goals 5 or more depends on how many calls you get a day.
  • Analyze territory, develop and implement sales and marketing strategy to meet territory sales goals.
  • Coordinated inbound call reception and frequently outperformed sales goals such as LPS and EPS.
  • Record of successfully meeting and exceeding outlet and individual sales goals and profit targets.
  • Exceeded monthly sales goals by preparing quotes and other requested information for customers.
  • Meet or exceed sales goals by directly selling the products to the customers.
  • Over-achieved sales goals for seven years and received AGFA's sales quality award.
  • Try to make sales goals with an established sales plan to be met.
  • Exceeded sales goals in both growth and new business attained for 2008.
  • Received Presidents Awards for consistently exceeding sales goals - Union Carbide Corporation.

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6. New Accounts

high Demand
Here's how New Accounts is used in Technical Sales Representative jobs:
  • Managed existing accounts and generated new accounts through demographic studies and target marketing.
  • Specialized in opening new accounts by collaborating across functions within prospect's operations.
  • Excelled in establishing new accounts expanding existing accounts and recovering lost accounts.
  • Established new accounts, maintained and serviced existing residential and commercial accounts.
  • Identified and developed new accounts while maintaining existing business.
  • Developed new accounts and expanded the existing territory
  • Targeted, qualified, cold called, sold, and supported new accounts, in order to continually grow customer base.
  • Established over 50 new accounts, growing sales to more than $2 million in just over two years.
  • Account renewals, new accounts, donations, fund raising, resolving overdue accounts, collecting dues and fees.
  • Serviced existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules.
  • Developed new accounts and maintained existing accounts by providing a high level of technical expertise and on-site support.
  • Supported regular and pursued new accounts of all sizes with a wide variety of chemical specialties and commodities.
  • Managed 200+ active accounts; Increased customer base by an average of eight new accounts per month.
  • Provide sales and service to both existing and new accounts from Montreal, QB to South Carolina.
  • Developed opportunities for sales of UHPLC, UV/VIS and FTIR products into new accounts in the Southeast US
  • Increased sales through effective relationship development, adding new accounts and expanding product mix in current accounts.
  • Established new accounts in General Metals, Coil Coating, Wire Drawing, and Aluminum Extrusion industries.
  • Increased sales from 500k to 750k through growing established accounts, adding new accounts and increasing profit margins
  • Established new accounts by contacting business owners beginning with cold call/concept sell to place company's equipment.
  • Handle all billing issues, opened and started new accounts, troubleshooted level two text tech support issues

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7. Revenue Growth

high Demand
Here's how Revenue Growth is used in Technical Sales Representative jobs:
  • Recognized for exceptional sales performance resulting from increased revenue growth and market share in the Commercial Print industry.
  • Generated over $200,000 in revenue growth within year one of undeveloped market.
  • Supported company revenue growth by streamlining all sales processes at various conventions.
  • Identified opportunities with key decision makers to drive sales and revenue growth.
  • Locate and secure customers to support revenue growth.
  • Achieved 5-7 % annual revenue growth.
  • Boosted overall revenue growth from 45% to 90% in first year.
  • Contributed significantly to revenue growth by using prospecting, closing and upselling skills.

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8. Potential Customers

high Demand
Here's how Potential Customers is used in Technical Sales Representative jobs:
  • Facilitated and led multiple training seminars with existing and potential customers creating new opportunities in overall sales budget.
  • Answered telephone calls from potential customers who have been solicited through advertisements and process faxes within established standards.
  • Introduced company capabilities to potential customers to assist with planned new-market entry into New England region.
  • Identified potential customers and built long term relationships in control electronic component industry.
  • Developed an aggressive email program to direct potential customers to company website.
  • Initial technical contact for majority of polymers customers and potential customers.
  • Provided solutions to customers/potential customers including hardware sales and consumable sales.
  • Promoted company products by conducting demonstrations for potential customers.
  • Prospect potential customers to expand existing territory.
  • Generated new leads by reaching out to potential customers, and handed leads over to a co-worker who would close deals.
  • Interfaced with my customers and potential customers to qualify new materials and new suppliers of materials for the FRP Industry.
  • Describe products or services, in order to persuade potential customers to purchase a product or quote on insurance.
  • Deliver prepared sales scripts to persuade potential customers to set an appointment to receive a product and services.
  • Communicate with the potential customers and provide them with the latest updates of company services and new machines.
  • Attended local Home Shows and met with potential customers with a variety of concerns needing to be addressed.
  • Delivered sales presentations that described products & services in order to persuade potential customers to purchase our product.
  • Traveled to homes of potential customers to view job and give estimate based on work needed performed.
  • Process HazSafe website based inquiries and provide quote and technical information to existing and potential customers.
  • Demonstrate and explain the operation and use of products to existing and potential customers.
  • Connect with potential customers to determine which active ingredients are useful for upcoming projects.

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Technical Sales Representative jobs:
  • Answered inbound phone calls for pathology billing companies Updated insurance information, addresses and phone numbers Made billing adjustments
  • Answered incoming phone calls from different doctors office to order the flu vaccine from Glaxo Smith Kline.
  • Make phone calls to potential clients, let them know promotions and get them to our place.
  • Work with almost 75% of the Hispanic customer through phone calls and/or personal interactions.
  • Study insurance plans, write scripts, sell plans to customers through computerized phone calls.
  • Answer phone calls from customers and place orders or help navigate the website.
  • Monitored phone calls, coach other employees regarding their performance on the phone.
  • Field phone calls for credit card/applicants for U.S. Bank and PNC Bank.
  • Received inbound phone calls to activate a customer's software.
  • Responded to inbound telephone calls from customers requesting a quote.
  • Manage incoming telephone calls in a prompt and professional manner.
  • Managed phone calls as they came in from members.
  • Answer customer phone calls regarding provider's services.
  • Make phone calls asking for donations from Indiana residents
  • Answered phone calls, and scheduled appointments.
  • Answered phone calls and handled cash register.
  • Handled phone calls for over 12 companies
  • Answered phone calls and questions about Highmore Blue Cross/Blue Shield
  • make outgoing phone calls none stop a day
  • Take phone calls Process people's payments

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10. Customer Base

high Demand
Here's how Customer Base is used in Technical Sales Representative jobs:
  • Captured leading-edge defense program participation with proactive relationship and maintenance of key procurement contacts within the contractor customer base.
  • Managed key customer relationships, participated in closing strategic opportunities and implemented strategies to expand company's customer base.
  • Promoted and sold specialty products to broadly targeted customer base for convention recording company.
  • Create effective market and customer base expansion strategies to amplify geographical profitability.
  • Cultivated loyal customer base through stellar customer service and a professional attitude.
  • Manage a customer base of existing roofing contractors with job quotes, specifications, material ordering and accounts receivable when necessary.
  • Established strong relationships with customer base at all levels; understanding their business strategy, and Morton's opportunity to participate.
  • Hired as sales representative to maintain and grow customer base and was project manager for special projects involving my customers.
  • Deepened and strengthened the customer base I have been developing in the Southern States territory over the past two decades.
  • Developed in depth canvassing strategies and product presentations in order to educate Newton Running retailers and their customer base nationwide.
  • Develop opportunities from lead to close and follow up on opportunities to cross-sell and up-sell to existing customer base.
  • Hired to maintain and grow existing customer base, as well as, search for new business.
  • Developed, implemented, and manage process for annual software updates and maintenance for entire customer base.
  • Increased revenue to over $2M by growing customer base from approximately 10 to 55+ clients.
  • Worked out of Oklahoma for the Tank Cleaning Group promoting and maintaining customer base for HydroChem.
  • Managed existing customer base and assisted with all up-sell, and cross-sell opportunities with their account.
  • Served as a resource for customer base on new and existing products and its applications.
  • Continue to maintain current customer base while growing territory by 5%-15% annually.
  • Performed outbound sales calls to customers throughout the nation to establish a lager customer base.
  • Stabilized customer base and achieved over a 21% increase in sales for the territory.

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11. Internet

high Demand
Here's how Internet is used in Technical Sales Representative jobs:
  • Created and configured network and internet security throughout all terminals in the assigned location.
  • Conducted internet and wireless phone service presentations in public and private settings
  • Handled Technical calls and assisted customers with repairing internet connection issues.
  • Responded to Internet-based customer inquiries extended automobile warranties.
  • Route and cable networks, installing hubs, and setting up office or home networks for Internet or just file sharing.
  • Set and attended weekly appointments through cold calling and internet leads, prospecting new business by using search engines.
  • Performed home, office, and corporate Internet connectivity services and provided extensive data recovery and hardware repair.
  • Pay was based on commission selling things from internet service, heating service, credit cards and others.
  • Prospected and identified new target accounts through market research, business guides, Internet research and business relationships.
  • Assisted in internet base selling and management of material and equipment that was received into the business.
  • Close internet based leads by qualifying and designing custom solutions that meet client s requirements.
  • Served as Inside Sales Representative selling internet services and features to installed customer base.
  • Marketed internet connectivity, TI web development, site hosting and other internet services.
  • Started a new project called ClearWire (now Clear) a wireless internet service.
  • Worked in customer service, and sold cable, Internet and phone service.
  • Served as the external face of an internet and information technology service provider.
  • Tried to sale dish, internet, and telephone services to customers.
  • Explain and demonstrate features of mobile broadband and other internet services.
  • Received inbound phone calls for Cox Cable customers with internet services.
  • Download Internet orders into our system for verification and processing.

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12. TSR

high Demand
Here's how TSR is used in Technical Sales Representative jobs:
  • Reviewed escalations from TSR 1's, contacting customers for further troubleshooting or escalating to appropriate department as needed.
  • Overachieved quota attainments for Q3 FY06, Q4 FY06 quarters while in a new TSR role.
  • Received Q2 2009 Sales award by delivering outstanding sales and service achievement of TSR role.
  • Utilized computer 100% of the time as a TSR to sell timeshare vacation packages.
  • Dispatched tenant service requests (TSR) and maintained daily log on MP2 software.
  • Overachieved quota attainments for Q3 & Q4 2009 during implementation of new TSR program.
  • Started off as a telephone sales representative (TSR) for HSBC Credit Card.
  • Received Q3 2005 Customer Experience award by delivering superior customer service in TSR role.
  • Received promotion through company TSR II in less than 3 weeks of employment.
  • Managed and maintained 50+ contracts (same as Senior TSR II).
  • Verified sales made over the phone by other TSR's.
  • Supervised TSR writers and performed quality control via technical edit.
  • Mentor and coach for TSR's with performance challenges.
  • Monitored calls by other TSRS for quality assurance.
  • Top TSR daily and weekly numerous times.
  • Selected to be part of a 7 man TSR Cross Functional Team (CFT).
  • Level II TSR * Team Leader and Level II support role.
  • Level III TSR - To Present.
  • Coordinated overall company marketing effortsresources and trained junior personnel in Texas.
  • Conducted training to new TSR's on Dell's Powervault SAN products and different aspects of BSD's TSR program.

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13. Sales Reps

high Demand
Here's how Sales Reps is used in Technical Sales Representative jobs:
  • Led team of tech sales reps selling services of recycling chlorinated solvents and incinerating solid organic wastes at cement kilns.
  • Supported multiple sales reps and serviced over 400+ accounts in Colorado, New Mexico, Utah, and Wyoming.
  • Collaborated with other sales reps in order to promote sales and to push our products out into the community.
  • Provided ongoing training, guidance, coaching, and mentoring activities for inside & outside sales reps.
  • Serve as liaison between Customers or Sales Reps and the Engineering department when non-standard products are requested.
  • Partnered and worked closely with field sales reps to drive strategy, relationships, and business growth.
  • Ranked third in nation among 25 sales reps. Placed first in national sales contest.
  • Increased sales each year by focusing on Distributor sales Reps and Cold Calls.
  • Established South Central sales office supporting 3 sales reps in Chicago and Dallas.
  • Support between 20-25 voice sales reps when data presentations for customers were needed.
  • Trained inside sales reps on emerging server technology and enterprise model transitions.
  • Assist Sales Reps integrating technically complex quotes.
  • End user calls with sales reps to generate new sales results with Cleary product line.
  • Specialized on outound team in which we closed transactions other sales reps couldn't close.
  • Traveled to customers with and without sales reps to help customers with packing solutions.
  • Trained and educated over 60 sales reps on the Cleary product line.
  • promoted to Eastern US Regional Technical Manager Managed sales for Eastern Seaboard and Canada; 3 branch offices /5 sales reps.

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14. Customer Relations

high Demand
Here's how Customer Relations is used in Technical Sales Representative jobs:
  • Established customer relationships with small to large sized businesses and developed customized IT infrastructure solutions on a customer by customer basis.
  • Assisted with providing consulting services to companies on supply chain management, customer relationship management, and e business opportunities.
  • Developed Vendor Managed Inventory (VMI) drastically increasing sales and improving customer relations and locking out competitive offers.
  • Possessed advanced customer relationship building skills, verbal and written communication skills in addition to organizational and planning skills.
  • Documented customer opportunities and existing client interactions using a customer relationship management tool to provide real-time customer data.
  • Cultivate customer relationships, deliver effective proposals, and negotiate price to capture profitable new business.
  • Maintained and further developed existing and new customer relationships, through regular contact and communication.
  • Developed strong customer relationships and was recognized as a leader in department for offering solutions.
  • Contributed to annual revenue stream by cultivating customer relationships as trustworthy and reliable resource.
  • Praised for persistent cold-calling ability, outstanding follow-up and excellent customer relationship management skills.
  • Developed a high level of customer satisfaction through technical knowledge and excellent customer relationships.
  • Collected system requirements to begin implementation of a new customer relationship management system.
  • Captured accurate, complete, and updated information in Customer Relationship Management system.
  • Created, maintained, and upgraded client database for effective customer relationship management.
  • Maintain and manage detailed information through company on-line customer relationship management program.
  • Initiated strategies to gain new sales and establish/maintain solid customer relationships.
  • Directed overall account customer relations and assisted in OEM product development.
  • Established customer relations and served as technical resource for strategic planning.
  • Maintained customer relationships and provided customer service over the phone.
  • Build excellent customer relationships by providing solutions to customers applications.

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15. Outbound Calls

average Demand
Here's how Outbound Calls is used in Technical Sales Representative jobs:
  • Provided customers with information through inbound/outbound calls.
  • Make inbound and outbound calls to customers that have purchased a vacation package or would be interested in purchasing one.
  • Placed 500-700 outbound calls daily for insurance companies including Allstate, State Farm and Nationwide Insurance and many more.
  • Make outbound calls to various cities to sell the newspaper and verify if non subscribers received the free ad supplement
  • Handled Inbound/Outbound calls, updated accounts, sent out correspondences, assisted walk in clients, and maintained files.
  • Contacted customers by making outbound calls to sale products in order to help them save money on roadside coverage.
  • Promoted company products during inbound and outbound calls while tailoring to the needs of each individual customer.
  • Communicated with clients through outbound calls and emails, often up-selling quantities and materials.
  • Generate sales leads and secure new business by calling Dental Specialists via outbound calls.
  • Initiated over one hundred outbound calls to potential customers within a call center environment.
  • Initiated outbound calls in order to conduct surveys regarding services performed, customer satisfaction.
  • Make outbound calls to new businesses across the united states promoting special business publications
  • Responded to retail store personnel support needs via inbound and outbound calls.
  • Managed customer base of over 1000 accounts through outbound calls and email.
  • Make outbound calls to Verizon wireless customers and renewed their contract.
  • Worked on multiple programs both inbound and outbound calls.
  • Answer incoming and making outbound calls selling life insurance.
  • Take inbound catalog orders and make outbound calls.
  • Utilize inbound and/or outbound calls to pursue sales.
  • Make outbound calls and make sales.

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16. Technical Sales

average Demand
Here's how Technical Sales is used in Technical Sales Representative jobs:
  • Promoted from Junior Technical Sales Representative to Technical Sales Representative to Senior Technical Sales Representative within a two-year period.
  • Handled technical sales/marketing activities for direct to customer sales channel of branded lubricants with emphasis on fleets/construction.
  • Leveraged overachieving performance in a temporary position to earn selection for full-time technical sales role.
  • Managed all merchandising resets at lumber dealer level also coached and mentored technical sales representatives.
  • Provided technical sales and service support on high-tech laboratory equipment, instrumentation and consumables.
  • Created and instituted training materials for new hires among technical sales representatives.
  • Supervised, graded and trained approximately 20 Technical Sales Representatives.
  • Promoted to senior technical sales representative for network products.
  • Promoted to Technical Sales & Marketing Representative.
  • Provide technical sales for proprietary chemical manufacturer.
  • Provided technical sales and support to prospective customers
  • Provided product line specific technical sales support for the organization through direct sales presentations, training programs, and customer seminars.
  • Assist in recruiting, interviewing, hiring and training sales staff; supervise team of Inside and Technical Sales Reps.
  • Hired as a technical sales representative in Chicago, I was quickly promoted to Regional Sales Manager based in Louisville.
  • Specialized in sales management with supervising the development and sales skills of 5-6 associates in the Midwest Technical Sales Department.
  • Started as an Inside Sales Representative for commercial roofing products and promoted to Outside Sales and Technical Sales Representative.
  • Worked as a lead formulation chemist and technical sales representative assigned to a top-tier account in Boise, Idaho.
  • Interviewed both external and internal candidates and provided recommendations for new hire associates in the National Technical Sales Group.
  • Entrusted to be a mentor for new hires in the technical sales role after my 1st quarter in role.
  • Functioned as top technical sales representative, successfully exceeding six figure quarterly quota from 2001 to 2003.

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17. Trade Shows

average Demand
Here's how Trade Shows is used in Technical Sales Representative jobs:
  • Travel to domestic and international trade shows to increase brand awareness, stimulate sales and prospect business development opportunities.
  • Contacted various organizational and individual prospects, attended trade shows and developed sales and informational materials.
  • Marketed automated instrumentation to pharmaceutical companies and universities through informative seminars and trade shows.
  • Provided exceptional Customer service by forming relationships at trade shows and industry events.
  • Analyzed market potential participating in trade shows and marketing events.
  • Delivered presentations at technical conferences and international trade shows.
  • Managed demo inventory and logistics of international trade shows.
  • Orchestrated participation in high-profile industry trade shows.
  • Create new relationships with current and potential clients through trade shows, cold calling, and presentations with local industry associations.
  • Provided technical support, sales quotes, equipment demonstrations, participated in trade shows, and negotiated contracts and rebate programs.
  • Attended trade shows, sold tissue staining products to hospital and research laboratories, involved in developing and implementing technical seminars.
  • Developed new contacts through technical demonstrations at Contractor Events and Builder Trade Shows which resulted in new and increased business.
  • Produced sales and marketing materials for exhibition at trade shows such as CES, NAB, SMPTE and CEDIA.
  • Conducted extensive market research and acquired clients through networking, cold-calling, face-to-face appointments, and trade shows.
  • Studied current trends in data security industry, attended trade shows and made product presentations to booth visitors.
  • Generated new leads via Biotechnology trade shows which resulted in increasing sales in the territory by 40%.
  • Shared flight duties in the corporate Cessna 421 ferrying employees & equipment to trade shows across the nation.
  • Demonstrated various products and gave technical support to users Introduced new and existing product lines at trade shows
  • Prospected from trade shows and in house Goldmine database to initiate outside sales activity and give presentations.
  • Consulted with ownership and attended trade shows to recommend the best products to carry in the store.

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18. Troubleshoot

average Demand
Here's how Troubleshoot is used in Technical Sales Representative jobs:
  • Installed, initiated start-up procedures, and performed troubleshooting and maintenance services on commercial and industrial equipment as necessary.
  • Performed instrument setups, demonstrations, client training, instrument troubleshooting and methodology troubleshooting on site and remotely.
  • Assisted with method development, provided post-sales support and troubleshooting guidance to maximize customer satisfaction and retention.
  • Performed workstation support including installing, implementing, as well as troubleshooting hardware and software business solutions
  • Offer front line support in troubleshooting, configuration, customer education, and repaired/replaced defective devices.
  • Trained to troubleshoot operational problems and provide technical support and assistance in equipment use and maintenance.
  • Assisted clients with technical applications involving selection of proper instrumentation & troubleshooting problems via telecommunication.
  • Provided troubleshooting expertise related to press operations and made product recommendations to client accounts.
  • Maintain customer satisfaction and communication by troubleshooting, reporting, and tracking problems.
  • Test and troubleshoot residential and commercial water purification systems to assure proper operation.
  • Provided Data backups for user contact and media information during cellular troubleshooting process.
  • Collaborated with laboratory personnel in developing new product formulations and troubleshooting existing products.
  • Coordinated with engineering staff to assist in troubleshooting on customer sites with distributors.
  • Perform routine and anticipatory maintenance and repair of vehicles and equipment troubleshoots.
  • Developed over 100 technical documents for addressing/troubleshooting specific issues on specific machinery.
  • Provided technical support to new and existing customers, including troubleshooting.
  • Respond to customer by performing troubleshooting and diagnosing service complaints.
  • Maximize communication equipment by troubleshooting, reporting and tracking problems.
  • Provide technical troubleshooting for distributor technicians and end users.
  • Performed video camera operation and troubleshooting for Dental Conventions.

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19. New Clients

average Demand
Here's how New Clients is used in Technical Sales Representative jobs:
  • Serviced existing and developed new clients in the industrial, commercial and municipal markets in Eastern Ontario and Toronto markets.
  • Worked many hours in the field trying to develop new ways the products we offer can help new clients.
  • Prospected new clients and leads by cold calling large companies, government entities and small businesses every day.
  • Generated new clients, and leads by cold calling, creating marketing material, and word of mouth.
  • Traveled nationwide to both existing clients and new clients to either maintain or establish a professional relationship.
  • Maintained database on field sales in an effort to sustain as well as generate new clients.
  • Negotiated agreements for 3-5 new clients weekly, selling contract services and pest management products.
  • Prepare service and system price quotes for current and possible new clients.
  • Achieved sales goals of attracting 30+ potential new clients per day.
  • Established relationships daily with new clients.
  • Increased regional sales 4% with 3 new clients.
  • Distribute flyers to acquire new clients or to increase revenues from current customrs.

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20. Data Entry

average Demand
Here's how Data Entry is used in Technical Sales Representative jobs:
  • Possess superior data entry skills at an advanced rate of speed with minimal errors and a very strong attention to detail.
  • Performed heavy data entry and 10 key duties to complete task assigned.
  • Performed data entry, paperwork and various other office duties.
  • Perform nightly data entry into Clear Wire Relationship Manager.
  • General Clerical; Data entry and filing.
  • Performed routine data entry tasks.
  • Answered multi-line phones, data entry, freight billing, filing and processed orders.
  • Directed re-engineering project at Kaiser Permanente, to automate healthcare claims processing from data entry to electronic adjudication.
  • Prepared monthly and weekly sales reports Data entry In charge of office supplies Increased sales margins worked with customers and suppliers.

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21. Annual Sales

average Demand
Here's how Annual Sales is used in Technical Sales Representative jobs:
  • Managed the General Services Administration (GSA) schedule and developed annual sales valued at 43.8% of national work performed.
  • Closed Alabama and Georgia Departments of Public Health on the Gen-Probe Pace Assay for CT/NG - annual sales $1,000,000.
  • Achieved annual sales growth of 43% while maintaining or exceeding profitability goals in presence of an established competitor.
  • Surpassed all sales goals for territory and increased total annual sales by 125% over a three year period.
  • Collaborated with team to secure frozen cake business at SuperValu - Midwest generating $350K in annual sales.
  • Orchestrated regional sales for Tier-2 automotive manufacturing plants valued at more than $7M in annual sales.
  • Led sales representation effort in the Mid-Atlantic region accounting for 33% of 2006 annual sales.
  • Serviced, managed, and provided consultative solutions for $230M territory (annual sales).
  • Achieved 35% per year average annual sales growth in water-soluble polymers for food industry.
  • Added 12 accounts within my territory for a 14% increase in annual sales.
  • Top performer in fiber re-enforced concrete products resulting in $250,000.00 in annual sales.
  • Developed and managed a new account with annual sales in excess of $6,000,000.00.
  • Expanded annual sales in my territory from $0 to $6 million.
  • Placed multiple items at Certified Grocers increasing their annual sales by 42%.
  • Serviced oil refineries and managed $30 million in annual sales revenue.
  • Managed Northeastern territory that produced over $4 million in annual sales.
  • Achieved 115% of annual sales goals and generated new account relationships.
  • Increased Alaska territory annual sales from $40K to $500K.
  • Managed North Carolina territory and generated $1.7M in annual sales.
  • Finished at 120% of annual sales quota for 2008..

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22. Market Share

average Demand
Here's how Market Share is used in Technical Sales Representative jobs:
  • Conducted strategic selling, presentations and marketing plans; launched aggressive and effective promotional techniques to elevate market share and profitability.
  • Increased market share and developed opportunities by identifying key players and implementing a sales/marketing plan to maximize long-term results.
  • Established track record of consistently increasing revenues, market share, and favorably impacting profitability.
  • Achieved increase in market share by establishing effective working relationship with distributors and boatyards.
  • Cultivated relationships with local field representatives to gain market share.
  • Achieved significant market share growth every year by spearheading the launch of new products and proficiently managing a large geographic area.
  • Increased market share to 80+% (territory went from 30% under plan to over plan every quarter).
  • Increased market shares of five out of seven key accounts by an average of 17% in a shrinking market.
  • Increased market share to capture and retain the number one sales categories in 4 out of the top 6.
  • Instigated a new route sales program that resulted in increased sales and market share of new and existing products.
  • Established unsurpassed market share in areas of X-Ray, Microfilm, Graphic Arts and Audio Visuals System.
  • Recruited to position for overseeing prospecting of new business and increasing market share on existing accounts.
  • Maintained business at established customers during the Great Recession without a loss in market share.
  • Key contribution: Executed plan resulted in 15% increase in market share district wide.
  • Increased market share annually by leveraging monies and programs to effect changes within retailers.
  • Educated installers on best practices of installation to improve market share and product performance.
  • Established and grew market share in this expansion territory resulting in territory split.
  • Succeeded in a market that had no existing market share and high turnover.
  • Increased revenue and market share at a rate that far exceeded corporate goals.
  • Achieved 50.2% market share (specific markets) increase in six years.

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23. Product Knowledge

average Demand
Here's how Product Knowledge is used in Technical Sales Representative jobs:
  • Provided technical support in areas that included product knowledge, specific ingredient applications, formulation assistance, and product development.
  • Acted as lead sales person in digital cameras and used product knowledge to fill in when needed in other departments.
  • Increased sales over 10% per year by concentrating on strengthening the product knowledge of the distributors' sales forces.
  • Maintain up-to-date product knowledge in order to best diagnose and provide solutions to customer's hardware and software problems.
  • Launched new product lines, which included product knowledge for the salon owners and staffs in my designated territories.
  • Utilize product knowledge, qualification skills and selling skills to match customer's needs with appropriate product offering.
  • Involved in issues such as delivery, quality assurance, scheduling technical service and complete product knowledge.
  • Achieved a high level of technical product knowledge and developed an excellent rapport with technical staff.
  • Monitored sales floor for needed improvements such as product knowledge or updated information to sales reps.
  • Organized demo days and updated sales accounts on product knowledge and current club fitting techniques.
  • Worked with inside and outsides vendors to provide expert and seamless product knowledge to customers.
  • Provided customers with expert product knowledge on all technology products sold in the store.
  • Achieved certificates for attending classes on product knowledge, sales, and customer satisfaction.
  • Trained personnel on product knowledge, market strategies, and selling techniques.
  • Coordinated and conducted product knowledge classes for groups of 10-100 people.
  • Provide customers with product knowledge & answer questions through telephone leads.
  • Maximize client product knowledge option to meet each clients specific needs
  • Advise all customers or clients on Clear Wire product knowledge.
  • Train contractors and their crews on product knowledge and application.
  • Assist inside sales with technical expertise in product knowledge.

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24. OEM

average Demand
Here's how OEM is used in Technical Sales Representative jobs:
  • Reason for leaving is the bottom fell out of the semiconductor market with the majority of OEM manufacturing moved to China.
  • Helped negotiate a value-added LCD display contract with an in-flight entertainment OEM resulting in $5M in sales over 6 years.
  • Created and executed a sales and marketing plan selling high performance, environmentally and user friendly finishes to industrial OEM accounts.
  • Coordinated quotes to design engineers, purchasing managers, then negotiated/closed OEM sales for a connector and cabling manufacturer.
  • Develop and market Micro Venting Filtration division for e-PTFE filtration media for both end customers and OEM manufacturers.
  • Discovered and cultivated several new large new OEM accounts in the fields of building management and energy monitoring.
  • Promoted and sold current IBM and OEM products directly to special contract and higher education clients.
  • Foster relationships to grow OEM and CM sales from multiple markets including Dallas and San Jose.
  • Quantify and present options to modify and repair process equipment of OEM and MRO partners.
  • Supported Sales group in all new product developments for OEM, Distribution and Transportation Markets.
  • Developed specifications with key architects, engineers, owners, contractors and OEM fabricators.
  • Managed over 200 power transmission distributors, OEM accounts and end-users throughout the Southeast.
  • Called on automotive electronics accounts, both OEM and supplier companies Work Experiences:
  • Developed Project prototypes for Shop production of OEM Gas Turbine and support components.
  • Provided in-plant problem solving services related to the use of OEM paint products.
  • Conduct installation training and field technical questions on GM and Ford OEM accessory products
  • Managed all OEM interaction in the EU with SEZ/LAM and various others.
  • Target companies included various OEM's, Dealers, and End Users.
  • Coordinated new program launches with the OEM project Engineers and their customers.
  • Designed solutions consisting of OEM, retail products, and partner services.

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25. Prospective Customers

average Demand
Here's how Prospective Customers is used in Technical Sales Representative jobs:
  • Strengthened relationships with prospective customers by preparing price quotations and consistently providing responsive, post-demonstration follow-up.
  • Identify new product opportunities and interface with prospective customers in conjunction with the Product Marketing Managers.
  • Developed clear understanding of the business operating environments and output management requirements of prospective customers.
  • Implemented an outbound sales campaign to prospective customers within a defined territory.
  • Traveled throughout assigned territory to call on regular and prospective customers.
  • Presented computer solutions through consultative selling approach to prospective customers.
  • Established and maintained business relationships with current and prospective customers.
  • Provided prospective customers with an informative and enjoyable customer experience.
  • Contacted prospective customers to purchase Timeshares and travel packages.
  • Work closely with existing customers and explore prospective customers.
  • Provide software/hardware development and consultation to prospective customers.
  • Promoted/sold/secured orders from existing and prospective customers.
  • Demonstrate products before prospective customers.
  • Fielded calls, emails and correspondence from existing and prospective customers, entered sales orders and quotes.
  • Led corporate teams that responded to software RFP s for prospective customers.
  • Direct sales of technical support services to potential and prospective customers.
  • Call on prospective customers to demonstrate products and develop new business.
  • Qualify prospective customers and identifies cross sell and/or up sell opportunities.
  • Worked the show to meet prospective customers and contractors.
  • Establish contact with prospective customers in 15 Western States.

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26. Business Development

average Demand
Here's how Business Development is used in Technical Sales Representative jobs:
  • Provided engineering and technical support to the customer as it pertained to existing product improvement and through new business development.
  • Contributed to business development efforts by continually prospecting and contacting current/prospective clients utilizing Oracle/Sun technology.
  • Coordinate business development activities with external parties necessary including large corporations and community organizations.
  • Collaborated with customers to prepare efficient product marketing strategies and drive business development.
  • Engaged in business development to significantly increase revenue within assigned territory.
  • Participated in Business development strategies and customer presentations.
  • Directed sales efforts to new business development related to Automotive, ASTM, ISO, Din, and UL specifications.
  • Led regional business development, field application engineering, and tool design efforts for accounts managed.
  • Directed sales efforts to new business development related to steel, and paper Industries.
  • Served as business development manager for food, consumer care and hazardous waste management.
  • Associate Sales Business Development Computer hardware, software and peripherals to sales to VARS.
  • Conduct business development with local and national accounts with in a 5 state territory.
  • Recognized by CEO, VP of Sales and Director Business Development for exceptional performance.
  • Managed MSE HHW Business Development in states east of the Rocky Mountains.
  • Build customer relations for the purpose of business development and sales.
  • Market profiling, business development, cold calls, sales.
  • Reported to Director of Sales and Business Development.
  • Managed business development and retention of haz waste management and site remediation services in Washington, DC and surrounding areas.
  • Awarded the "Golden Oval" for sales and business development excellence in 1983.

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27. Customer Accounts

average Demand
Here's how Customer Accounts is used in Technical Sales Representative jobs:
  • Possess exceptional customer relations skills and excel at both acquiring and retaining customer accounts.
  • Build and develop new customer accounts while maintaining strong professional customer and manufacturer relationships.
  • Developed new customer business, recovered orphaned companies, and managed existing customer accounts.
  • Maintain existing customer accounts through world-class customer service and building strong customer relationships.
  • Maintained key customer accounts during high competitive situations without decreasing sales margins.
  • Managed customer accounts across the U.S. as a sales representative and provided them with technical assistance through all phases of production.
  • Managed over 50 customer accounts to solve agronomic, environmental and economic issues while meeting sales goals set by the company.
  • Maintained over 50 customer accounts, ensured correct diagnosis, and provided timely estimates for repair.
  • Set up and maintain new and existing accounts for Consumers and also Business customer accounts.
  • Handled customer accounts Business was part of SWL Electronics for a period in beginning.
  • Developed new customer accounts by cold calling to large and small technology firms.
  • Maintained a database of over six hundred active and potential customer accounts.
  • Managed 3 customer accounts representing over $2MM/year in sales.
  • Called on existing customers and opened new customer accounts.
  • Partnered with US Sales Teams on strategic customer accounts.
  • Documented customer accounts for each contact.
  • Managed Mining Industry Specialty Water Treatment Chemical customer accounts totaling $2.0M Completed customer water treatment chemical and equipment evaluations
  • Gather data used to analyze customer orders and the success of promotional material Data Entry regarding customer accounts
  • Work closely with distributer representatives and customer accounts.
  • Increased Telecom department revenue by $2.5 million dollars by acquiring new customer accounts and sales.

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28. Technical Services

average Demand
Here's how Technical Services is used in Technical Sales Representative jobs:
  • Coordinated activities with Operations, Financial and Technical Services areas; designed and planned applications.
  • Interfaced with company technical services group, marketing and sales management to drive sales objectives.
  • Conduct technical services, training and safety to end users.
  • Provided technical services throughout the country.
  • Monitor and manage technical issues relating to products.Provide qualitative technical services to internal and external customers.

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29. Account Management

average Demand
Here's how Account Management is used in Technical Sales Representative jobs:
  • Retain existing revenues through proactive account management and proficiency in utilizing customer lead generation and order initiation systems.
  • Provided technical support to customers including daily account management and customer correspondence.
  • Account Management Assisted customers with product selection for computer and peripheral devices.
  • Maintained and enhanced established accounts through effective account management.
  • Provided account management to national and international clients.
  • Performed customer service and account management activities.
  • Maintained dominate market share in a highly competitive oversupplied market utilizing VBS as well as relationship / key account management approaches.
  • Managed all sales activities within exclusive territory including direct sales, lead generation, account management, and government contract support.
  • Operate phone and 15+ computer systems to assist customers with billing, payment, account management, and ordering inquiries.
  • Supported account management team on selling high-end server and storage solutions including SAN's, NAS, and backup infrastructure.
  • Advanced rapidly through a series of increasingly responsible territories and account management opportunities (listing available upon request).
  • Provided account management to material suppliers, OEM's and OEI's in a five state territory.
  • Account management of a $19MM Midwestern region that served customers in the industrial coatings market.
  • Lead Account management for $100+ million revenue in sales in highly competitive market.
  • Key account management for the polymer chemicals division of AkzoNobel.
  • Account management and customer service for local and national accounts.
  • Account Management: Retention of customers approached 100 percent.
  • Order entry as well as account management.
  • Account management of large accounts.
  • Provide professional account management to clients across the Rocky Mountain region, including major operators such as Shell and ConocoPhillips.

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30. Cold Calls

low Demand
Here's how Cold Calls is used in Technical Sales Representative jobs:
  • Developed the territory in North Carolina through targeted cold calls and redevelopment of current contacts within the existing database.
  • Identified an average of eight to ten new customer leads a month making cold calls as needed.
  • Executed 5-10 daily cold calls to top level executives to increase client base.
  • Developed and drove new business opportunities through cold calls and in-bound marketing leads.
  • Conducted cold calls to patients around the country for different doctors.
  • Cultivate new business through cold calls, onsite demonstrations/tradeshows.

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31. CRM

low Demand
Here's how CRM is used in Technical Sales Representative jobs:
  • Increased profitability at marginal accounts via thorough analysis of CRM Sales Intelligence metrics.
  • Improved customer relationship management (CRM) database to produce business plan which predicted sales within 0.1%.
  • Configured pricing strategies and quoting techniques through Customer Relationship Management system (CRM).
  • Trained new employees on products, sales skills, and CRM database operations.
  • Acted as product facilitator at Promotional Cycle Regional Meeting (PCRM).
  • Experienced in working with CRM tools, customer databases and accounting software
  • Deliver technology demonstrations on campus showing the value of CRM technology.
  • Managed efficiently CRM databases of prospects, clients and suppliers.
  • Maintained and updated Customer Relationship Management (CRM) database.
  • Enter quotes, opportunities, and communications in CRM.
  • Tracked past and future activities using Microsoft CRM software.
  • Maintain a sales pipeline and forecast in the CRM.
  • Structured and maintained and extensive CRM database.
  • Maintained every sales record in CRM.
  • Used CRM, SaaS and Go To Meetings software.
  • Reported sales results, on time delivery performance as well as sales plans utilizing CRM tools such as Salesforce.
  • Developed and maintained 7,500 accounts, using customizable CRM software to create and update records for accurate record keeping.
  • Act as point person for 6 of the 12 companies represented Proficient with Goldmine CRM & Microsoft Office.
  • Assisted management team with CRM use to maintain data integrity and streamline sales process.
  • Maintained current and accurate records regarding sales opportunities in CRM (Siebel).

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32. Service Calls

low Demand
Here's how Service Calls is used in Technical Sales Representative jobs:
  • Provide customer assistance to resolve service problems and avoid unnecessary service calls.
  • Focused primarily on shop owners and mechanics; placed special emphasis on frequent customer service calls.
  • Perform lawn analysis and treatment, following up with customer service calls to the client.
  • Responded in a timely basis to customer requests for telephone and in-person service calls.
  • Assisted HVAC-R techs with more in-depth EMS service calls including initial site setups.
  • Perform routine service calls, product exchanges and assist with merchandise returns.
  • Translated all Spanish outbound, inbound, and Customer Service calls.
  • Received inbound service calls to aid customers with connectivity issues.
  • Handled all Northern Utah service calls for fire safety equipment.
  • Assisted HVAC-R techs on service calls for field issues.
  • Arranged service calls for warranty support.
  • Completed training and was declared competent enough to perform unassisted service calls in a two week time period.
  • Travelled across the U.S. on warranty service calls for $5M and above clients.
  • Supervised all deliveries, pickups, relocations and service calls on rent.
  • Answered all inbound service calls in a timely manner.
  • Completed service calls, ie; all repairs and fixes to hot tubs, pool tables, etc.

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33. Client Relationships

low Demand
Here's how Client Relationships is used in Technical Sales Representative jobs:
  • Cultivated client relationships, increasing overall customer satisfaction and repeat sales.
  • Developed and maintained international client relationships.
  • Maintained client relationships during the company's bankruptcy and acquisition merger through value added programs to prevent revenue loss.
  • Provide friendly, cordial service to build strong client relationships and to maintain company's best customers' service.
  • Negotiated contracts, quoted prices, and built client relationships.
  • Develop and maintain client relationships; Assess and determine client needs through interview techniques; Help develop an analytical program for clients

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34. Sales Support

low Demand
Here's how Sales Support is used in Technical Sales Representative jobs:
  • Conducted sales support to three separate territory configurations in North Dakota, Minnesota, South Dakota and Montana.
  • Contributed sales support to Field Engineers resulting in a sales growth of 13% across the region
  • Provided sales support to show the technical aspects of business to business software.
  • Provide Sales Support and Marketing Materials as needed for International Events.
  • Provided direct sales support in areas that we had no distributors.
  • Provide Technical Pre-Sales support for United States Army sales team.
  • Provided sales support, employee training, and event coordination
  • Fostered VAR dealerships with technical product and sales support.
  • Interfaced with customers and prospects to provide sales support.
  • Provided customer quotes and sales support.
  • Maintained account relationships through daily correspondence and management of pre-sales and post-sales support.
  • Provide training for all new inside and outside sales and schedule new product training and sales support with factory representatives.
  • Provided software training and after sales support Recognition for achieving over 100% of goal and maintaining expenses.
  • Provide training and sales support for distributor network within the market area, including distributor ride alongs.
  • Provided lead technical pre-sales support that resulted in over $2M in HP BladeSystem revenue.

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35. Sales Presentations

low Demand
Here's how Sales Presentations is used in Technical Sales Representative jobs:
  • Conduct daily discovery conversations and sales presentations as a technical overlay for account managers, for opportunities to sell enterprise solutions.
  • Conducted technically-oriented sales presentations to paper mill management as well as corporate research and mill technical staff.
  • Create customized B2B strategies for sales presentations to engineer contracts delivering client needs and company profitability.
  • Prepared and conducted sales presentations for engineers and managers of domestic and international companies.
  • Performed Sales presentations, Application recommendations, Marketing strategies, and maintained public relations.
  • Conducted sales presentations and product training seminars; attended competitive line-ups and supplier conferences.
  • Facilitated sales presentations for large technical and construction projects in region.
  • Conducted sales presentations for dental professionals within the assigned territory.
  • Developed and delivered sales presentations targeting executive-level clients.
  • Performed sales presentations, instrument demonstrations, training of correct use of equipment, and after sale support.
  • Travel with field sales representatives to visit customers and give sales presentations to secure current and prospective orders.
  • Conduct sales presentations and demo Clear Wire products for customers, guest and store employees.
  • Analyzed prospective customer's potential, cold called, networked and performed sales presentations.
  • Traveled to customer locations to make sales presentations and provide product samples and support.
  • Developed and delivered sales presentations to EPC's and end-users.
  • Executed sales presentations and custom project proposals at customer sites.
  • Provided technical support for sales managers at sales presentations.
  • Performed sales presentations to individuals and groups.
  • Planned and conducted sales presentations and training.
  • Created sales presentations to prospective clients.

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36. Customer Complaints

low Demand
Here's how Customer Complaints is used in Technical Sales Representative jobs:
  • Participated on Customer Problem Resolution team which developed process to effectively manage customer complaints and increase customer satisfaction.
  • Designed and proposed solutions to management that significantly decreased customer complaints.
  • Led team efforts to resolve customer complaints and coordinated the implementation of necessary corrective action plans.
  • Help with customer complaints, resolve any problems the customer may have.
  • Utilize multitasking and problem solving skills to resolve customer complaints.
  • Deal with customer complaints and solved their lawn problems.
  • Handled all customer complaints, quality and service issues.
  • Address and responded to customer complaints when needing assistance.
  • Excelled at resolving customer complaints regarding sales and service.
  • Handle and resolve customer complaints and concerns.
  • Take care of any customer complaints.
  • Process orders and handle customer complaints.
  • Resolve an average of 20 customer complaints per month regarding sales and service.
  • Provided customer support and assistance to resolve customer complaints Cellular phone repair services Direct sales

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37. Technical Assistance

low Demand
Here's how Technical Assistance is used in Technical Sales Representative jobs:
  • Produced new revenue sources by actively providing delivery, product innovation, technical assistance, and profitable solutions to customers.
  • Followed up with customers to ensure successful implementation and provided technical assistance as needed.
  • Received, researched and responded to technical inquiries from customers seeking technical assistance.
  • Provided technical assistance on a wide variety of electronic and wireless devices.
  • Provided technical assistance through product training and identification of atypical organisms.
  • Provided technical assistance with coating recommendations, specifications and application instructions.
  • Provided technical assistance and customer support for a variety carbon products.
  • Provided technical assistance to distributors on how to make product recommendations.
  • Provided technical assistance for customers having problems with their wireless devices.
  • Served architects and contractors through product information and technical assistance.
  • Provided critical technical assistance on environmental policy and compliance.
  • Provided technical assistance on various arthroscopic procedures.
  • Provide technical assistance and consultation to members.
  • Provide second level technical assistance.
  • Provide technical assistance to all levels of management and operations for UV, WE and EB coating, adhesives and primers.
  • Provide technical assistance on press trials and help the press personnel meet the customers color requirements, both visual and spectral.
  • Provide technical assistance to all business accounts regarding sales, marketing, and equipment in the United States and Canada.
  • Provided technical assistance for a variety of industrial products to customers ranging from small machine shops to large multinationals.
  • Provided technical assistance and customer service in support of the sales staff, regional managers and OEM customers.
  • Supply technical assistance with products for outside and inside sales staff, professional contractors and home owners.

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38. Product Sales

low Demand
Here's how Product Sales is used in Technical Sales Representative jobs:
  • Produced weekly analysis of competitor products and offerings, and contributed competitive advantage for Gateway enterprise product sales.
  • Provided timely product sales forecasts to domestic and international staff.
  • Provided sales and support services, which allowed the Western Region to generate new business product sales of $12.5 million.
  • Project manager for all United States military contracts which account for greater than 47% of total product sales.
  • Discover the customers needs to successfully provide add-on product sales and services to maximize customer satisfaction and company profits.
  • Utilized my skills to increased profitability and product sales volume by developing a dynamic power of thanks.
  • Managed all aspects of new product sales and service to over 500 new and existing accounts.
  • Presented promotional and technical training programs, as well as customer seminars to increase product sales.
  • Established a 20% increase in new product sales within the metal framing industry in 2010.
  • Managed national Bayer distributor account and achieved targeted annual product sales of $1.2 million.
  • Tracked and monitored critical market intelligence regarding HP product sales, functionality and market trends.
  • Coordinated with technical departments for new product sales to increase revenue and generate new business.
  • Charged with driving product sales and growth strategies for key accounts in critical market segments.
  • Maintained contacts with local companies and supplied invoicing for product sales for company payment.
  • Negotiated and closed $800,000 in product sales to large end-user company in 2001.
  • Managed all aspects of product sales from initial lead qualifications to close of sale.
  • Recruited and supervised sales representatives; trained on customer service and product sales.
  • Assist with design, product development and technical support on all product sales.
  • Serve as technical product expert spanning both product development and product sales.
  • Targeted key opinion leaders to successfully influence industry and drive product sales.

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39. Customer Information

low Demand
Here's how Customer Information is used in Technical Sales Representative jobs:
  • Processed customer information utilizing multiple computer programs
  • Capture customer responses, document customer information, ratings and feedback accurately and professionally.
  • Processed credit card information and logged personal customer information over the phone.
  • Obtained customer information, attend expose to represent company.
  • Acquire customer information and input information into SAP database.
  • Input customer information into computer system and collect documentation.
  • Maintained database by entering, verifying customer information.
  • Maintain customer information contained on an internal database.
  • Confirmed purchase orders and obtained customer information.
  • Created and wrote customer informational materials.
  • Entered customer information and data.
  • Maintain customer information and submit call reports in a customer relationship management (CRM) database on a regular basis.
  • Followed a set criteria for securing sale of an item by entering vital customer information into the computer.
  • Adhere to strict company policies regarding the protection of sensitive customer information.
  • Verified customer information and activated new credit cards Assisted with customer service issues
  • Captured accurate and complete lead and customer information in Salesforce.
  • Update customer information and data entry Built the territory by getting to know my customers and their needs.
  • Processed magazine subscriptions by updating customer information ensuring accuracy, and making suggestions for add-ons and upsells.
  • Access electronic cataloging systems such as Oracle, Siebel, CRM, CTSM, and Uverse to look up Customer information.

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40. R

low Demand
Here's how R is used in Technical Sales Representative jobs:
  • Created new inventory management system improving availability of product for customer demonstrations, enhancing market presence and sales closure success.
  • Developed and managed business-to-business industrial and manufacturing relationships through relationship building and consultative sales methodologies.
  • Entertained key account holders and new business accounts to continue successful business relationships and productivity.
  • Developed monthly sales plans which identified necessary account maintenance and specific problems that required attention.
  • Performed Lab-pack/field chemist duties sampling and collecting hazardous materials at customer sites.
  • Determined what was needed to meet customer requirements and provided customer quotations.
  • Develop and implement marketing strategies for commercialization of new engineered products.
  • Facilitated safety meetings and communicated potential hazards during well site activities.
  • Initiated field trials/protocols for annual programs in standard product testing/sampling.
  • Designed, implemented and maintained indoor/outdoor landscapes at residences and businesses
  • Transported equipment and manufactured goods, Set up various oilfield equipment
  • Offer volume-discounts and special promotional items to encourage positive relationships.
  • Traveled and interacted as interim Pacific Northwest District Sales Manager.
  • Read and interpreted customer specifications for diesel tank manufacturing.
  • Coordinated a national product launch with Helena Chemical Company.
  • Provided dealer/grower-training seminars in classroom and field locations.
  • Created standard application techniques and site-specific application equipment.
  • Managed multiple distributors and trained distributor sales representatives.
  • Established and nurtured strategic relationships with key customers.
  • Coordinated sales of nucleic acid-based consumable product line.

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41. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Technical Sales Representative jobs:
  • Operated a POS for cash, check and credit card transactions with 100% accuracy.
  • Restructured office procedure for all credit card transactions.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Seated and served patrons gourmet meals, mixed cocktails, performed cash and credit card transactions.
  • Handled credit card transactions over the phone.
  • Key Highlights Operated a cash register to process cash, check and credit card transactions.

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42. Hvac

low Demand
Here's how Hvac is used in Technical Sales Representative jobs:
  • Performed architectural and engineering drawing take-offs and prepared quotes on HVAC equipment for mechanical contractors.
  • Serviced and installed electrical and HVAC systems and equipment* Obtained and serviced large corporation accounts
  • Evaluated and recommended solutions for HVAC, air conditioning and refrigeration customers.
  • Managed chemistry programs within Cooling Systems, Boiler Systems, Water and Air side HVAC, and Environmental Hygiene applications.
  • Demonstrated exceptional performance in HVAC service repair, upgrades of system replacements, comfort products and service agreements.
  • Diagnosed, serviced, and repaired HVAC systems for residential and commercial customers.
  • Serviced, repaired and installed all phases of commercial and residential HVAC systems.
  • Coordinated with HVAC engineers and architects, and generated lead for equipment specifications.
  • Sell, install, service and repair HVAC and refrigeration equipment.
  • Managed portable commercial HVAC rentals for Carrier Division of United Technologies.
  • Certified HVAC technician performing maintenance, repair and inspections daily.
  • Diagnosed and repaired commercial and residential HVAC units.
  • CORE FUNCTIONS: Generate high volume HVAC and refrigeration sales through direct and indirect contact with customers.
  • Serviced Wi-Fi, Satelite TV, HVAC and comms issues as they arose.
  • Hill mechanical services - franklin park, il Responsible for servicing and maintaining HVAC equipment.

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43. Verizon

low Demand
Here's how Verizon is used in Technical Sales Representative jobs:
  • Exemplified the second-to-none customer service delivery for which Verizon Wireless is nationally renowned in all interactions with customers.
  • Provided billing support and minor technical support to customers with Verizon cellular service.
  • Develop newly hired technicians at Verizon Wireless locations.
  • Assisted Verizon residential customers with their online accounts.
  • Provided face-to-face customer service, sales, and technical service to customers in the Verizon Wireless corporate stores.
  • Configured and activated wide variety of Sprint, AT&T and Verizon cellular phones.
  • Retail sale of Verizon Wireless and Verizon FiOS products in a neighborhood store environment.
  • Sold/Presented Verizon and Nextel telephone plans.
  • Travel to shows and markets as a representitive for Verizon to promote business for myself and fellow sales reps.
  • Provide customer service to Verizon Wireless customers Make sales, plan changes, phone upgrades, add lines
  • Called current Verizon residential customers about they're bill and current services they have.

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44. Sales Floor

low Demand
Here's how Sales Floor is used in Technical Sales Representative jobs:
  • Provided sales floor support to customers, directing them to appropriate products and services based on initial contact and needs assessment.
  • Assisted with hardware upgrades for all terminals, re-organized and rewired network for all units on the sales floor.
  • Worked on the sales floor encouraging customers to donate to various charities and events.
  • Help maintain a high level of motivation and results on the sales floor.
  • Work the sales floors to education customers on Apple products.
  • Maintained inventory for all technological products on sales floor.
  • Monitored store and assisted customers on the sales floor.
  • Ranked #1 out of training and first to be placed on the sales floor.
  • Talked with customers on sales floor and by phone .

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45. Capital Equipment

low Demand
Here's how Capital Equipment is used in Technical Sales Representative jobs:
  • Direct responsibility for facilitating sales in Mexico territory and service of capital equipment for tailored clothing manufacturing companies.
  • Assisted customers with on-site implementation and start up of new capital equipment and installation of new solvents and procedures.
  • Learned how to forecast sales, write justifications for capital equipment expenditures, hire, discipline and discharge employees.
  • Increased capital equipment sales by over 100% in 3 years.
  • Protected capital equipment and pipes from corrosion and mineral scale.
  • Assisted customer with ROI calculations for capital equipment purchases.
  • Implemented capital equipment in new and existing accounts.
  • Forecasted short, mid, and long term sales projections to inform production, inventory requirements and capital equipment allocations.
  • Managed biotechnical equipment and supply portfolio in Midwest territory Responsible for installation and field service of capital equipment used in research laboratories

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46. Sales Process

low Demand
Here's how Sales Process is used in Technical Sales Representative jobs:
  • Assumed responsibility for the entire sales process, including customer introduction and recommendations.
  • Managed territory sales with direct sales process responsibilities.
  • Use industry sales process to sell TVs and accessories such as surge protectors, HDMI cables, remotes, etc.
  • Maintained exceptional communications with office and customers regarding the entire sales process from lead nurturing to sale closing.
  • Assist pro shops and store sales personnel with the sales processes for accurate ordering ensuring customer and corporate satisfaction
  • Identify business prospects, participate actively in the planning and sales process for new business opportunities.
  • Designed on-line bidding schedule to streamline office sales process, eliminating manual procedures.
  • Managed accounts acquired from cold calling and developed a relationship with them and was involved throughout the sales process.Sr.
  • Interacted in a friendly manner with the customer during the repair and sales process.
  • Qualified and managed the sales process from a sales cycle 6-9 months.
  • Maintain a 30/60/90 funnel pipeline Manage sales process from start to finish Identified new revenue source by selling used rental units.

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47. Product Demonstrations

low Demand
Here's how Product Demonstrations is used in Technical Sales Representative jobs:
  • Conduct product demonstrations, delivery/assembly/in-service of equipment and after sales follow-up at research institutions, health-care facilities and industrial organizations.
  • Utilized consultative and technical selling skills through effective presentations and product demonstrations to identify solutions meeting customer needs.
  • Created and presented sales material or customized product demonstrations for prospective clients.
  • Planned, prepared, and delivered product demonstrations and technical presentations.
  • Traveled throughout the United States for face-to-face presentations and product demonstrations.
  • Presented business proposals & conducted on-site automation product demonstrations.
  • Participated in trade shows and presented product demonstrations.
  • Delivered executive personnel sales presentations and product demonstrations.
  • Executed in-store product demonstrations and promotions.
  • Provided customers with quotations, technical support, follow-up calls, product demonstrations, and attended trade show events.
  • Developed and executed product and sales training programs for sales staff improving product demonstrations and closure success.
  • Provide product demonstrations, and training, and evaluation workshops at schools and trade shows.
  • Initiated and conducted customer activities including site visits, seminars, and product demonstrations.
  • Provide product demonstrations, as well as technical training for sub distributors and end-users.
  • Perform live product demonstrations at photo specialty dealers across the United States.
  • Supported sales staff in high end applications and product demonstrations.
  • Conduct high-level product demonstrations to large groups and key decision-makers.
  • Initiated sales contacts and field product demonstrations with potential clients.
  • Conducted TaylorMade Golf product demonstrations and custom fitting days.
  • Participate and provide effective end-user product demonstrations Install and program precision manufacturing and assembly tools to fit end user requirements

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48. Technical Knowledge

low Demand
Here's how Technical Knowledge is used in Technical Sales Representative jobs:
  • Designed and executed A/V presentations and specialized training seminars for consumers and salespeople to enhance product awareness and technical knowledge.
  • Emphasized product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  • Well respected by architects, contractors and distributors and other industry professional for technical knowledge & skills.
  • Promoted into this position in recognition of outstanding sales, training, and technical knowledge.
  • Provided technical knowledge and innovative uses of hydrocolloids to researchers in the food industry.
  • Supported several major accounts * Recognized for teamwork and technical knowledge * Consistently exceeded sales goals

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49. Inventory Control

low Demand
Here's how Inventory Control is used in Technical Sales Representative jobs:
  • Store Manager* Servicing and Repairing Computers* Assisting Customers* Data Entry* Inventory control* Training Employees* Computer repairs* Assist with payroll
  • Maintained inventory control and ensured adequate stock levels of equipment.
  • Assist in performing inventory control accurately.
  • Design of a sales and inventory control system by using Ms Excel software.
  • Inventory control and diagnostic PCS for repair or exchange.
  • Maintained inventory control and stock.
  • Trouble shoot all accounts for problems in product quality, delivery, inventory control and support.
  • Warehouse Manager - responsible for purchasing, intermodal and LTL traffic management, and inventory control.

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50. Computer System

low Demand
Here's how Computer System is used in Technical Sales Representative jobs:
  • Installed and maintained software, hardware and networking and troubleshoot computer systems for problems ranging from software incompatibilities to electrical problems.
  • Customized and built computer systems for major corporations and consumers, installing leading operating systems and all required software and drivers.
  • Assist with all catalog, computer system and online pricing increases at beginning and as needed throughout the year.
  • Expedited and processed all sales placed by technicians and/or customers using the Panasonic Computer systems.
  • Worked POS systems, digital photography editing & digital check-in & tracking computer systems.
  • Specialized in the maintenance of electronics, computer systems, and commercial surveillance networks.
  • Examined and analyzed computer system to determine problem and resolve it for costumer.
  • Assisted customers in the appropriate selection and purchase of new computer systems.
  • Evaluate better ways to utilize present computer system to be more efficient.
  • Managed and preformed all third-party computer system repairs and upgrades.
  • Maintained and answered computer system questions for the owner.
  • Designed computer system to make the agency more efficient.
  • Utilized many computer systems such as Word and Excel.
  • Manage and maintain all computer systems and databases.
  • Sell computer systems and related products.
  • Designed and fabricated custom PCs and computing solutions Performed troubleshooting and repair of computer systems and networks
  • Designed custom communication and computer systems.Responsible for implementation, configuration and ongoing maintenance of systems.
  • Helped develop and implement the super dialer computer system including assisting with creating the database and maintaining the leads.
  • Service costumer with any technical problem Prepare document and input all data in to computer system
  • Experience: Completed a Commodore training program for Sales Completed a Commodore training program for repairing and upgrading their computer systems.

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20 Most Common Skill for a Technical Sales Representative

New Product Development20.6%
Customer Service16.9%
Sales Territory11.3%
Technical Support6.6%
Sales Goals6.4%
New Accounts5.7%
Revenue Growth4%
Potential Customers2.8%

Typical Skill-Sets Required For A Technical Sales Representative

RankSkillPercentage of ResumesPercentage
1
1
New Product Development
New Product Development
16.4%
16.4%
2
2
Customer Service
Customer Service
13.4%
13.4%
3
3
Sales Territory
Sales Territory
9%
9%
4
4
Technical Support
Technical Support
5.3%
5.3%
5
5
Sales Goals
Sales Goals
5.1%
5.1%
6
6
New Accounts
New Accounts
4.6%
4.6%
7
7
Revenue Growth
Revenue Growth
3.2%
3.2%
8
8
Potential Customers
Potential Customers
2.3%
2.3%
9
9
Phone Calls
Phone Calls
2.2%
2.2%
10
10
Customer Base
Customer Base
2.1%
2.1%
11
11
Internet
Internet
2%
2%
12
12
TSR
TSR
1.8%
1.8%
13
13
Sales Reps
Sales Reps
1.8%
1.8%
14
14
Customer Relations
Customer Relations
1.7%
1.7%
15
15
Outbound Calls
Outbound Calls
1.7%
1.7%
16
16
Technical Sales
Technical Sales
1.6%
1.6%
17
17
Trade Shows
Trade Shows
1.6%
1.6%
18
18
Troubleshoot
Troubleshoot
1.5%
1.5%
19
19
New Clients
New Clients
1.2%
1.2%
20
20
Data Entry
Data Entry
1.2%
1.2%
21
21
Annual Sales
Annual Sales
1.1%
1.1%
22
22
Market Share
Market Share
1.1%
1.1%
23
23
Product Knowledge
Product Knowledge
1%
1%
24
24
OEM
OEM
0.9%
0.9%
25
25
Prospective Customers
Prospective Customers
0.9%
0.9%
26
26
Business Development
Business Development
0.9%
0.9%
27
27
Customer Accounts
Customer Accounts
0.8%
0.8%
28
28
Technical Services
Technical Services
0.8%
0.8%
29
29
Account Management
Account Management
0.8%
0.8%
30
30
Cold Calls
Cold Calls
0.8%
0.8%
31
31
CRM
CRM
0.8%
0.8%
32
32
Service Calls
Service Calls
0.7%
0.7%
33
33
Client Relationships
Client Relationships
0.7%
0.7%
34
34
Sales Support
Sales Support
0.7%
0.7%
35
35
Sales Presentations
Sales Presentations
0.7%
0.7%
36
36
Customer Complaints
Customer Complaints
0.6%
0.6%
37
37
Technical Assistance
Technical Assistance
0.6%
0.6%
38
38
Product Sales
Product Sales
0.6%
0.6%
39
39
Customer Information
Customer Information
0.6%
0.6%
40
40
R
R
0.5%
0.5%
41
41
Credit Card Transactions
Credit Card Transactions
0.5%
0.5%
42
42
Hvac
Hvac
0.5%
0.5%
43
43
Verizon
Verizon
0.5%
0.5%
44
44
Sales Floor
Sales Floor
0.5%
0.5%
45
45
Capital Equipment
Capital Equipment
0.5%
0.5%
46
46
Sales Process
Sales Process
0.5%
0.5%
47
47
Product Demonstrations
Product Demonstrations
0.5%
0.5%
48
48
Technical Knowledge
Technical Knowledge
0.5%
0.5%
49
49
Inventory Control
Inventory Control
0.4%
0.4%
50
50
Computer System
Computer System
0.4%
0.4%

62,610 Technical Sales Representative Jobs

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