A technical sales representative is responsible for selling products and services by demonstrating the product's details and features to existing and potential clients. Technical sales representatives evaluate clients' needs and recommend solutions through the organization's technology-based products. They also assist with promotional offers and marketing campaigns to boost brand awareness and increase revenues and achieve profitability goals while ensuring the highest customer satisfaction. A technical sales representative must have excellent communication and customer service skills, handling customers' inquiries, and resolving complaints.

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Technical Sales Representative Responsibilities

Here are examples of responsibilities from real technical sales representative resumes representing typical tasks they are likely to perform in their roles.

  • Administer product and system design engineering support, prepare RFP responses, deliver presentations, and manage field support calls.
  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Conduct sales, build orders, maintain cleanliness and ensure customer satisfaction.
  • Direct overall account customer relations and assist in OEM product development.
  • Maintain cleanliness provide exceptional customer satisfaction by assisting them in the selection of update fashion to complement their selection.
  • Document key sales activities in the company's customer relationship management (CRM) system.
  • Maintain customer information and submit call reports in a customer relationship management (CRM) database on a regular basis.
  • Create and execute a sales and marketing plan selling high performance, environmentally and user friendly finishes to industrial OEM accounts.
  • Initiate contact with prospective customers, product evaluation and qualify new distributors.
  • Home OfficeThe Florida/Georgia DSR position requires working completely independent from a home office utilizing multiple sales disciplines.
  • Travel domestically and internationally to meet with customers, representatives and distributors as well as run customer evaluations at their facility.
  • Prepare RFQ s and follow up.
  • Prepare detailed customer proposals, RFP responses, and price quotes for large, regional and national accounts.
  • Create an introductory capability PowerPoint presentation for clients.
  • Test and troubleshoot residential and commercial water purification systems to assure proper operation.

Technical Sales Representative Job Description

When it comes to understanding what a technical sales representative does, you may be wondering, "should I become a technical sales representative?" The data included in this section may help you decide. Compared to other jobs, technical sales representatives have a growth rate described as "slower than average" at 2% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of technical sales representative opportunities that are predicted to open up by 2028 is 35,400.

Technical sales representatives average about $34.28 an hour, which makes the technical sales representative annual salary $71,310. Additionally, technical sales representatives are known to earn anywhere from $39,000 to $129,000 a year. This means that the top-earning technical sales representatives make $69,000 more than the lowest earning ones.

Once you've become a technical sales representative, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a sales representative and account manager, senior sales executive, senior accounts representative, and technical sales manager.

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12 Technical Sales Representative Resume Examples

Technical Sales Representative Skills and Personality Traits

We calculated that 23% of Technical Sales Representatives are proficient in Sales Process, Business Development, and Sales Support. They’re also known for soft skills such as Interpersonal skills, Physical stamina, and Self-confidence.

We break down the percentage of Technical Sales Representatives that have these skills listed on their resume here:

  • Sales Process, 23%

    Assumed responsibility for the entire sales process, including customer introduction and recommendations.

  • Business Development, 17%

    Provided engineering and technical support to the customer as it pertained to existing product improvement and through new business development.

  • Sales Support, 15%

    Assisted with method development, provided post-sales support and troubleshooting guidance to maximize customer satisfaction and retention.

  • Post Sales, 12%

    Served in a dual position selling new personal computers and peripheral equipment and providing extensive pre-sale and post sales customer support.

  • Java, 5%

    Worked with computer programs such as Adobe, C++, and Java.

  • OEM, 3%

    Reason for leaving is the bottom fell out of the semiconductor market with the majority of OEM manufacturing moved to China.

Choose From 10+ Customizable Technical Sales Representative Resume templates

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Technical Sales Representative Resume
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Technical Sales Representative Resume
Technical Sales Representative Resume
Technical Sales Representative Resume

"sales process," "business development," and "sales support" aren't the only skills we found technical sales representatives list on their resumes. In fact, there's a whole list of technical sales representative responsibilities that we found, including:

  • The most important skills for a technical sales representative to have in this position are interpersonal skills. In this excerpt that we gathered from a technical sales representative resume, you'll understand why: "wholesale and manufacturing sales representatives must be able to work well with many types of people" According to resumes we found, interpersonal skills can be used by a technical sales representative in order to "increased sales in territory due to technical knowledge and strong diplomatic and interpersonal skills. "
  • While it may not be the most important skill, we found that many technical sales representative duties rely on physical stamina. This example from a technical sales representative explains why: "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." This resume example is just one of many ways technical sales representatives are able to utilize physical stamina: "pick and pack customer orders participated in annual physical inventory count member of chemical spill team operated fork lift truck"
  • Another skill that is quite popular among technical sales representatives is self-confidence. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a technical sales representative resume: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" This example from a resume shows how this skill is used: "delivered 300% growth of sales to key customer by using extensive technical knowledge and engendering confidence to expand product line. "
  • A technical sales representative responsibilities sometimes require "customer-service skills." The responsibilities that rely on this skills are shown by this resume excerpt: "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." This resume example shows how this skill is used by technical sales representatives: "trained direct sale customers, dealers and distributors in product use, technical and safety information. "
  • See the full list of technical sales representative skills.

    Before becoming a technical sales representative, 56.9% earned their bachelor's degree. When it comes down to graduating with a master's degree, 4.9% technical sales representatives went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most technical sales representatives have a college degree. But about one out of every six technical sales representatives didn't attend college at all.

    Those technical sales representatives who do attend college, typically earn either a business degree or a biology degree. Less commonly earned degrees for technical sales representatives include a marketing degree or a chemistry degree.

    When you're ready to become a technical sales representative, you might wonder which companies hire technical sales representatives. According to our research through technical sales representative resumes, technical sales representatives are mostly hired by Oracle, Ecolab, and Stoneridge Software. Now is a good time to apply as Oracle has 582 technical sales representatives job openings, and there are 63 at Ecolab and 52 at Stoneridge Software.

    If you're interested in companies where technical sales representatives make the most money, you'll want to apply for positions at Google, Texas Instruments, and Apple. We found that at Google, the average technical sales representative salary is $184,948. Whereas at Texas Instruments, technical sales representatives earn roughly $163,933. And at Apple, they make an average salary of $163,452.

    View more details on technical sales representative salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Techtronic Industries North America, Inc., Dell, and Oracle. These three companies have hired a significant number of technical sales representatives from these institutions.

    The three companies that hire the most prestigious technical sales representatives are:

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    What Sales Representative And Account Managers Do

    A sales representative/account manager is responsible for supervising client portfolio accounts and maintaining long-lasting relationships with business partners. Sales representatives/account managers meet with existing and potential clients to discuss new services offered by the company, as well as addressing their requests for review. They also handle the account budgets, developing strategic procedures and marketing techniques to improve the brand image in the market, generating more revenues and profits for the business. A sales representative/account manager identifies business opportunities by following trends to provide public demands and interests.

    In this section, we take a look at the annual salaries of other professions. Take sales representative and account manager for example. On average, the sales representative and account managers annual salary is $5,893 lower than what technical sales representatives make on average every year.

    Even though technical sales representatives and sales representative and account managers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require sales process, business development, and oem in the day-to-day roles.

    There are some key differences in responsibilities as well. For example, a technical sales representative responsibilities require skills like "sales support," "post sales," "java," and "technical assistance." Meanwhile a typical sales representative and account manager has skills in areas such as "flyers," "local businesses," "client relationships," and "develop leads." This difference in skills reveals how truly different these two careers really are.

    The education levels that sales representative and account managers earn is a bit different than that of technical sales representatives. In particular, sales representative and account managers are 0.0% less likely to graduate with a Master's Degree than a technical sales representative. Additionally, they're 0.2% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Senior Sales Executive?

    Senior sales executives are the most experienced members of a sales team. It is their responsibility to lead the customer representatives, ensuring that sales targets are met. Their job includes analyzing business trends to identify ways to improve products, ensuring customer satisfaction is met with the company products or services acquired, as well as submitting account plans and sales reports to higher management. They should also be able to timely resolve issues concerning complaints from the customer.

    Next up, we have the senior sales executive profession to look over. This career brings along a higher average salary when compared to a technical sales representative annual salary. In fact, senior sales executives salary difference is $39,498 higher than the salary of technical sales representatives per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both technical sales representatives and senior sales executives are known to have skills such as "sales process," "business development," and "post sales. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that technical sales representative responsibilities requires skills like "sales support," "technical assistance," "sales rep," and "technical support." But a senior sales executive might use skills, such as, "healthcare," "sales targets," "roi," and "sales strategies."

    When it comes to the differences in education between the two professions, senior sales executives tend to reach similar levels of education than technical sales representatives. In fact, they're 4.1% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How a Senior Accounts Representative Compares

    Typically, a senior accounts representative familiarizes all the accounts of the company. Senior accounts representatives communicate with customers and resolve client-associated complaints or issues. They monitor business and company messages, email, and other communication systems. It is part of their job to respond to their clients. The skills needed for this position include customer service, sales or marketing, and account management. They are also expected to be knowledgeable in PowerPoint, trade, and product development.

    The senior accounts representative profession generally makes a lower amount of money when compared to the average salary of technical sales representatives. The difference in salaries is senior accounts representatives making $1,173 lower than technical sales representatives.

    While looking through the resumes of several technical sales representatives and senior accounts representatives we discovered that both professions have similar skills. These similarities include skills such as "business development," "oem," and "product line," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a technical sales representative is likely to be skilled in "sales process," "sales support," "post sales," and "java," while a typical senior accounts representative is skilled in "patients," "payment arrangements," "medicaid," and "branch management."

    Senior accounts representatives are known to earn similar educational levels when compared to technical sales representatives. Additionally, they're 0.2% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

    Description Of a Technical Sales Manager

    A technical sales manager is responsible for monitoring the sales techniques and performance of the sales team in selling technical services and systems to the customers. Technical sales managers coordinate with clients to discuss and negotiate offers of new products and services. They also identify business opportunities by analyzing current technology trends from public demands to generate more revenue resources and increase the company's profits. A technical sales manager facilitates and plans sales training and programs to maximize staff's efficiency and productivity.

    Now, we'll look at technical sales managers, who generally average a higher pay when compared to technical sales representatives annual salary. In fact, the difference is about $58,460 per year.

    While their salaries may vary, technical sales representatives and technical sales managers both use similar skills to perform their jobs. Resumes from both professions include skills like "sales process," "business development," and "post sales. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a technical sales representative might have more use for skills like "sales support," "java," "sales rep," and "technical support." Meanwhile, some technical sales managers might include skills like "sales management," "sales strategies," "pre sales," and "project management" on their resume.

    In general, technical sales managers reach similar levels of education when compared to technical sales representatives resumes. Technical sales managers are 4.9% more likely to earn their Master's Degree and 0.5% more likely to graduate with a Doctoral Degree.