Technical service advisor jobs near me

Job Details: Job Title: Customer Services Specialist II Work from home: Monday & Friday Onsite: Tuesday, Wednesday & Thursday Duration: 6 Months Summary: Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Job Responsibility Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Required Qualifications High School Diploma or GED (required) 1-3 years of customer service experience Insurance industry knowledge (preferred) Strong attention to detail and quality standards Excellent organizational skills with the ability to prioritize and manage multiple tasks Strong analytical and research skills Ability to work independently with minimal supervision Excellent verbal and written communication skills (emails, memos, letters) Ability to handle confidential information reliably and tactfully Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools Ability to build and maintain effective working relationships with internal teams and external partners Education Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name:- Pihul Kumar Raj Email:- **************************** Internal Id #- 25-55013

GLOBAL TECHNICAL SERVICE ADVISOR Dealer & Customer Support is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt. BECOME PART OF OUR TEAM Here at BRP, we're creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams' exceptional expertise. Want to bring your true self on this adventure? YOU'LL HAVE THE OPPORTUNITY TO: * Act as a front of house advisor representing BRP globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge. * Provide technical solutions to dealership technicians and support other department like warranty and customer care teams * Guide dealers on best practices related to BRP policy , processes and guidelines * Proactively support and coach our partners and dealer network with regards to technical support and dealer inquiries all while building and maintaining our dealer relationship. * Represent BRP and build relationships by participating in events * Highlight issues quickly, Identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services. YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES: Required: * Basic technical degree or any relevant qualification in powersport, automotive, marine or small engine mechanics * At least 2 years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge. * Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory * Ability to navigate and understand electronic parts catalogs, engineering drawings and bill of materials. * Effective written and verbal communication skills. * Strong interpersonal skills with the ability to work with a variety of individuals and departments. * This position is 100% remote based within the United States. Additional details: * Position requires current work authorization. Sponsorship now or in the future is not provided for this role. * Relocation support is not provided for this position. Candidates must be willing and able to relocate to the United States at their own expense. Do you have other qualifications? Tell us what is unique about you that is a great addition to the team. AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN. Let's start with a strong foundation - You want it, we have it: * Annual bonus based on the company's financial results * Generous paid time off * 401k offering with a dollar-for-dollar match What about some feel good extra perks: * Flexible work schedule for eligible positions * Holiday shutdown between Christmas and New Years * Educational resources and growth opportunities * Discount on BRP products WELCOME TO BRP We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey. BRP US Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law. If you have a disability and would like to request an accommodation to apply for a position, you may contact us at ******************. #LI-remote

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Report Writer | Environmental Facilitation Services [EPAOH034] - DPLH Est.: 405 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis Midwest | List Partner Company Labor Category - Senior Consultant STD Level Professional aligned under services related to NAICS: 0 - DPLH Est.: 405 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis located CONUS - Cincinnati, OH Across The Midwest Region supporting The EPA protects human health and the environment through regulation, enforcement, and scientific information.. Seeking Report Writer candidates with relevant Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Environmental Management Sector Clients such as EPA. This as a Contract Contingent or Contract W-2 (IRS-1099) Organizational Development Functional Area - Environmental Facilitation Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Environmental Facilitation Services (Report Writer) in the Environmental Management Industry Sector focusing on Management And Operations Solutions for clients such as U.S. Environmental Protection Agency (EPA) | Office of Transportation and Air Quality (OTAQ) Generally Located In CONUS - Cincinnati, OH and across the Midwest Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Report Writer | Environmental Facilitation Services [EPAOH034] Create and deliver post-facilitation reports detailing discussions, decisions, and action items. Summarize meeting outcomes and recommendations for continuous improvement. Qualifications Desired Qualifications For Report Writer | Environmental Facilitation Services [EPAOH034] (EPAOH034) Candidates: Detail-oriented, strong writing and analytical skills. Ability to synthesize complex discussions into clear, concise reports. Education / Experience Requirements / Qualifications Minimum of 3 years of experience in report writing, technical writing, or similar roles. Experience in government or environmental reporting is a plus. Skills Required Strong writing and editing skills. Proficient in MS Office Suite, particularly Word. Familiar with the EPA's plain language guidelines. Competencies Required Attention to detail. Strong communication and listening skills. Organizational skills for gathering necessary information. Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe). Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. Ancillary Details Of The Roles Experience working with federal agencies. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. Ability to meet tight deadlines and manage multiple reports at once. Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. Other Details Ability to work remotely or onsite, as required. Knowledge of EPA and environmental terminology. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. #TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match with a % of pay for participants who defer at least a required minimum % of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment. Responsibilities: Customer Interaction: - Greet customers in a professional and friendly manner, ensuring a welcoming environment. - Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately. - Provide clear estimates for repair and service costs, explaining any necessary work to customers. - Communicate repair updates and timelines, addressing customer questions or concerns. Service Coordination: - Create work orders and distribute them to technicians with all necessary information. - Prioritize and schedule repair work based on urgency and shop capacity. - Ensure accurate documentation of work performed, parts used, and technician time. - Monitor the progress of repairs and follow up with technicians to meet deadlines. Technical & Administrative Tasks: - Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers. - Order parts and supplies as needed, verifying availability and pricing. - Review completed repairs for accuracy and proper documentation before invoicing customers. - Process payments and manage invoicing efficiently. Customer Service Excellence: - Address complaints or disputes professionally and work to resolve them to the customers satisfaction. - Maintain strong relationships with customers, promoting repeat business. - Suggest preventative maintenance or future services based on vehicle history. Qualifications: - Experience: - 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop. - Knowledge of diesel engines and repair processes is highly preferred. - Skills: - Strong communication and interpersonal skills. - Organizational and multitasking abilities to manage multiple work orders. - Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent). - Basic understanding of accounting or invoicing. - Education: - High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus. Work Environment: - Primarily office-based, but occasional work in the repair area may be necessary. - Fast-paced environment with frequent interruptions. Schedule: - Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included. Salary: - Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.

You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights! As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience. Job responsibilities: Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc. Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed. Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels Required qualifications, capabilities, and skills: High School Diploma or equivalent Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues. Working knowledge of appropriate Microsoft Office programs such as Excel, Word, and Outlook; quick study of technical concepts. Excellent time management and multi-tasking ability to include advanced knowledge/proficiency using multiple screens in an online environment Ability to work independently, yet also function as a team member You must be willing to work varied hours including nights and weekends Shift / Schedule information: Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. This position requires that you attend the training as scheduled. The training hours may not coincide with your regularly scheduled hours.

Alpha Automotive is looking for an Heavy Duty Fleet Repair Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealerships and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Heavy Duty Fleet Repair Service Writer, a typical day may include the following: Acting as a liaison between customers and technicians to ensure smooth communication and accurate repair completion. Creating detailed work orders for heavy-duty fleet vehicles based on customer concerns and technician input. Scheduling maintenance and repair services, prioritizing urgent fleet needs to minimize downtime. Providing repair estimates for parts and labor, obtaining customer approvals, and keeping them informed about progress and any changes. Ordering necessary parts and coordinating with suppliers to ensure timely repairs. Maintaining accurate records of service history for individual vehicles and fleet accounts. This career may be for you if: You enjoy working with people and solving problems. You have a passion for the heavy-duty vehicle or fleet service industry and thrive in a collaborative, fast-paced environment. You are detail-oriented and love ensuring customers receive exceptional service. Benefits include: Training & competitive pay. Dental, vision, life & disability insurance. Paid time off after a year of service. View all jobs at this company

This is a Billing Support Advisor role, with a twist! Ideal for curious individuals who love to learn! In the first 60 days, you will work as a Billing Support Advisor - where you help others solve their account and billing issues - after 45-60 days you will be upskilled as a Technical Support Advisor! Twice the learning and training opportunities, twice the exposure resulting in accelerated exposure and growth. We are actively seeking full-time agents to work from home and deliver excellent billing and technical customer service on behalf of our client - a world leader in technology and innovation. As a Billing and Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their account and billing issues and thereafter any technical issues with their devices. We will rely on you to actively listen to our clients' customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will be there to help customers with their billing and account issues, but after 45-60 days you will also provide technical support. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. COMPANYhas an exciting opportunity waiting for you, if you: Are you a problem solver who can patiently listen to, understand, and address complex customer issues Have strong people skills to build a genuine connection with a customer Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Want to work with one of the world's most recognized brands Provide calm conflict resolution and problem resolution for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for five weeks of paid training We have a variety of schedules available which will include at least one weekend day, mostly Mid and Evening shifts (typically 9-hour shifts anytime between 10am - 10pm CST). There will be quarterly opportunities to receive new shifts based on customer needs (or more frequently if needed). To meet our requirements, you should: Be at least 18 years or older Have a High School Diploma, or equivalent Be able to successfully pass a criminal background check Have at least six months of customer service experience Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms Preferably, have previous Contact Center and/or work from home experience Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or mac OS, or comparable technology is preferred Have a workspace that can only be accessed by you during your work hours Be able to work independently with discipline and motivation to succeed in a virtual environment Have excellent English written and verbal communication skills Be courteous and friendly with a high degree of professionalism Thrive in a fast-paced work environment Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY We are currently NOT hiring in the following geographies: States: AK, CA, HI, MA, IL, MT Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC.

Remote Customer Care Representative - Starting at $19/hr, No Degree Necessary Are you a people person with a knack for problem-solving? We are looking for proactive individuals to join our team as Remote Customer Care Representatives. This role involves providing exceptional support and service to our customers, all from the comfort of your own home. Responsibilities: Respond to customer inquiries with patience and detailed information Troubleshoot and resolve customer issues with a focus on satisfaction Maintain professional and clear communication in all interactions Demonstrate a positive and supportive attitude consistently Qualifications: A strong commitment to delivering outstanding customer service Excellent communication skills, both verbal and written The ability to work independently and manage time effectively Proficiency with computers and navigating multiple software applications Benefits: Completely remote work, offering you the ultimate flexibility Adjustable work hours tailored to your needs A starting wage of $19 per hour with the potential for advancement Opportunities for personal and professional growth within our supportive team Join Our Team! Additional Information: No previous experience or educational requirements are needed. A quiet and professional workspace, along with a stable internet connection, is required. All candidates must undergo a background check. We are an equal opportunity employer that values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Flex Callers by Venture Corp is moving into the work from home spectrum. Currently, we are looking for dynamic inbound call center agents to support customers with customer care, inbound sales and tech support issues. This position is an independent contractor position, which gives our agents the flexibility to choose their own schedules and set their own availability. This position can be either full-time or part-time, it's based solely on your needs. Company Culture: People Oriented -- supportive, attentive, respectful, fairness-focused Team Oriented -- cooperative and collaborative Flexible -- understanding, patient REQUIREMENTS: Responsibilities: Manage inbound calls in a timely manner Follow call flow "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by going the extra miles Troubleshoot basic computer issues Skills: Strong phone and verbal communication skills Active listening skills Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively The ability to possess empathy Patience Other Requirements: Must provide own computer equipment (i5 processor or higher) Windows 8 or higher OS No all-in-one computers No chrome books USB Headset BENEFITS: Wellness Resources Work From Home Training & Development - unpaid Health Care Plan (Medical, Dental & Vision) - Benefits for Self-Employed Retirement Plan (IRA) - Setup assistance with informational webinar Flexible Schedule *****EXCELLENT JOB FOR COLLEGE STUDENTS WHO NEEDS TO STUDY, BE ABLE TO WORK FROM HOME/DORM AND CAN FOCUS ON THEIR EDUCATION WITHOUT THE HASSLE OF HAVING TO TAKE TIME OFF FOR STUDYING AND EXAMS!!!*****

Leverage your computer skills to provide customer service, from home! RealIT's connects you to the Arise platform without paying the business start up fees. When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved. About Arise Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss. Register to use the Arise Platform, and have the freedom to be your own boss! Benefits of registering to use the Arise Platform: Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way Schedule your work around your life, not the other way around Extra money for holidays or escape the 9-to-5 WHAT TO EXPECT: A day in the life using the Arise Platform to provide service: -Providing contact center services from home -Supporting some of the largest companies in the world -Documenting all issues, resolution and follow up actions -Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact WHAT IT TAKES TO SUCCEED: -Quiet place to work set up in your home. -Excellent PC and computer skills. -The ability to navigate multiple computer programs. -Great customer service and communication skills. EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound customer support for amazing global brands. To get started please submit your resume and confirm your computer meets the Arise standards below Requirements for CSP's Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met. Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page. Desktop or Laptop You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop. USB Headset You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training. Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. *Financing available upon approval.

Are you looking for a flexible business you can build around your life while helping people plan memorable trips? We're offering the chance to launch your own remote travel business, with full support from a top-tier host agency. This is ideal for those with: *Strong communication skills *A heart for service *Passion for travel and planning *A desire to work independently from home What You'll Do as a Travel Advisor: *Guide clients in choosing destinations, flights, accommodations, excursions, and travel insurance *Offer white-glove customer service answering questions, managing updates, and handling details * Learn to navigate vendor systems like Disney, Carnival, Royal Caribbean, Marriott, etc. * Attend optional trainings and webinars to level up your travel knowledge * Promote your services on social media, via referrals, or through local networking * Customize vacation experiences based on individual and group preferences * Problem-solve with confidence if trip changes or issues arise What You'll Get: ️ Business-in-a-box setup (booking systems, certification, onboarding tools) ️ Coaching and community support ️ Access to vendor FAM trips and personal travel discounts ️ Total time freedom (you decide your hours) ️ Potential for full-time income over time You don't need sales experience or travel credentials we'll teach you. All you need is drive, integrity, and Wi-Fi. Already applied? Check your email including spam folders for next steps!

Customer Service Reps Needed - Work From Home | $12-$15/hr | Set Your Own Hours Ready to take control of your schedule and income from home? Join our fast -growing virtual customer support team! We're hiring Remote Customer Service Reps to handle phone -based support for top -tier clients. This role is ideal for people who want flexible hours, steady pay, and the ability to grow in a remote -first environment. Your Responsibilities: Handle inbound and outbound customer service calls Offer prompt, accurate, and friendly solutions Record data clearly into client systems Provide follow -up as needed for customer satisfaction Meet personal performance targets Requirements What We're Looking For: High school diploma or GED Excellent phone and typing skills Comfortable navigating software and multitasking Dedicated home workspace and stable internet Windows 11 PC with 8 GB RAM (16 GB RAM preferred) ( no Apple or Chromebook) USB headset & wired internet (not needed to apply, but required to start) Benefits Position Highlights: 100% Remote - work from your home office Flexible scheduling options - including part -time and evenings Pay range: $12-$15/hr to start + performance bonuses (where applicable) Opportunities to move up quickly based on performance

Bilingual (English and Spanish) Service Advisor Mark Wahlberg Chevrolet Columbus At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships nowacross Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth andrewarding highly motivated employees because happy employees lead to happier customers. If you are ready toadvance your career, come join our team! Responsibilities: - Greet customers and provide them with a warm welcome - Listen actively to customer concerns and needs - Schedule appointments and manage service requests - Advise customers on recommended service and repair options - Prepare service orders and ensure accurate billing - Follow up with customers to ensure satisfaction and address any additional concerns - Maintain a clean and organized service area If you are passionate about providing exceptional customer service and have the skills and experience we are looking for, we welcome your application. Join our team and help us provide the best service possible to our valued customers. Requirements - High school diploma or equivalent - Excellent communication and customer service skills - Ability to multitask and prioritize in a fast-paced environment - Strong attention to detail and accuracy - Proficient in basic computer skills - Previous experience in a service or hospitality role preferred Benefits Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance Paid Time Off and 401k with Company match Paid training and real career growth Competitive compensation package Employee discounts on Vehicle Purchase, Parts, Service and More! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the service advisors. Previous automotive service experience is a plus, but NOT a requirement. Who We Are At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Answer detailed questions about services performed and price information Provide updates to customers as their work is completed Qualifications ADP/CDK Experience preferred, but not required Previous dealership experience preferred, but not required Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionAuto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include: 5-day work week; Family Friendly hours for our Team No Sundays and everyone is on a 5 Day work week. Paid Holidays Paid Time Off after 6 Months Health, Dental, Vision, Prescription & Life Insurance 401K with Matching Funds (Dollar to Dollar match) Advancement Opportunities Employee tool purchase program Great Weekly Pay We cover uniform expenses. We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards We offer terrific benefits which include: Generous pay plan! Tell us about your experience at your interview! Performance Bonuses! Bi-weekly Pay Period Excellent, Ongoing Training is Provided! Opportunity for long term employment and growth Medical, Dental and Vision Insurance Disability Insurance 401(k) Retirement Plan 5-day work week, closed on Sundays! About Us Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect. Responsibilities: • Take customer phone calls • Convert phone calls and in-store customer visits into work orders in the dealer business system • Assign service technicians to work orders • Track communication from the service technicians as notes to the work orders • Open and close work orders with correct information to create precise billing totals • Great customers and phone calls with friendly and positive customer service • Check with service technicians on progress of repairs • Discuss problems and issues with customers to help the service technicians diagnose the problem Pay: • Pay based on experience and work ethic. • Time and a half paid for any hours worked over 40 hr/wk. • Raises offered based on performance and time spent within the company Benefits (available after 90 days): • Medical, Dental, Vision, and Life insurance • HSA with Free Contributions • Paid time off/Paid Holidays • Matching 401k program • Uniform Services • Tuition and Training Reimbursements available Company Culture • Family-owned business with direct communication from the owner • Customer focused business, partnering with each customer on their behalf • Belief in hard work ethic and teamwork to assist each customer • Understanding on flexible schedules on family events and emergencies • Belief in customer satisfaction over efficiencies or gross profit About Apple Farm Service: Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more. If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.