Hybrid Service Writer / Diesel Mechanic
Remote technical service advisor job
TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
Customer Service Specialist
Remote technical service advisor job
As a Customer Service Specialist, you'll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone's day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role.
What You'll Get from This Opportunity:
* Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more.
* Valuable financial services experience. You'll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company.
* Paid job training and access to a library of specialized professional development and training courses.
* Shift differentials available.
* Performance-based rewards.
* Variety - every day is different.
Essential Job Functions:
* Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
* Receiving inbound calls from consumer clients in fast paced environment (in some cases, taking back-to-back calls)
* Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help deliver our Moments Matter culture.
* Providing technical support for company's online products and services (PC, mobile, and tablets).
* Collaborating with a wide range of the company Teammates to help solve client challenges.
* Ability to navigate multiple screens and software while speaking to clients effectively over the phone free of distractions and background noise (similar to being in the office).
* Complies with all the company policies and procedures, , acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of company's clients.
Required Qualifications:
* Minimum 1 year client service experience.
* High school diploma/GED.
* Demonstrated success in problem resolution, multi-tasking and attention to detail.
* Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients.
* Strong interpersonal, verbal, and written communication skills.
* Flexibility, empathy, and patience to work in a fast-paced, high-volume call center.
* Ability to read and follow call center "scripts" when handling different scenarios.
* Schedule flexibility - The hours for the position can change based on business need. In addition, there is a shift bid process for all Teammates that occurs two times (performance based schedule options) per year which could result in a schedule change.
Preferred Qualifications:
* Previous experience working in a remote/ work from home environment.
Mobile Requirements:
* Hard wired high speed internet speed- Minimum of 50 MBPS download
* Dedicated home office space
* Distraction and noise free background - we want clients to have the same professional experience that they would have speaking to a Teammate working onsite
Training: Training will take place in office for minimally the first 3 months.
Schedule During Training: Monday- Friday from 8:00am-5:00pm ET
Schedule After Training: There are various shift available for this role.
* Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week
* Saturday Squad Shifts- working every Saturday and 2 days off during the week
* Additional compensation offered for Weekend Warrior and Saturday Squad
* All other shifts will require working at least every other Saturday or Sunday
Client Services Associate
Remote technical service advisor job
About the role...
This role is a member of a client team and works closely with advisors, custodians, and external professionals. It's a great opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to grow in the investment advisory space. Due to the collaborative nature of the role, the position is in office but my client offers flexibility to work remotely when life warrants.
Initial responsibilities include:
Support client service and account administration
Coordinate transactions like cash flows, asset transfers, and trades
Prepare client reports and meeting materials
Manage documentation and client records
Communicate with custodians and outside advisors
Contribute to team-wide projects and office operations
Qualifications:
Degree in Finance, Accounting or similar field
Salesforce experience a plus
Proficient in Microsoft Office (especially Excel and Outlook)
Client Service Officer
Technical service advisor job in Washington, DC
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a
Best Bank to Work For
by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.
Together, there's no stopping you!
Job Title: Client Service Officer Job Description:
Summary:
Receive and resolve inbound customer calls and emails, addressing both deposit and loan service requests. Provides operational support to lobby staff with banking functions and resolving client requests.
Essential Duties and Responsibilities:
Respond to heavy call volumes, addressing all customer needs
Perform loan transactions, payments, deposit account transfers, and deposit adjustments
Service all debit card requests and maintenance, including troubleshooting denied transactions, and determining fraudulent situations
Respond to email and secure messaging inquiries, including stop payments and address changes
Actively researches internal and external client requests, and performs timely follow up
Assist personal or consumer clients with online banking bill pay, mobile remote deposit, and various online banking requests
Assist banking associates with system navigation and maintenance needs, along with resolving client issues
Perform other duties as assigned
Qualifications:
Bilingual in Spanish preferred
Strong commitment to customer service
Excellent verbal, written and telephone communication skills
Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals
Detail-oriented
Demonstrate flexibility, versatility, commitment and good judgement
Strong multi-tasking abilities to meet multiple deadlines in a fast-paced environment
Initiative to rectify client issues, utilizing vendors and manuals
Supervisory Responsibilities:
None
Education and/or Experience:
Minimum two years' experience in the financial services industry or a combination of relevant experience.
Previous banking experience preferred
High school diploma or general education degree
Computer and Software Skills:
Skilled in operation of a personal computer and mobile devices
Microsoft Word and Excel
Proficiency in navigating multiple banking systems
Certificates, Licenses and Registrations:
None
Schedule:
10:00 AM to 7:00 PM CST Monday - Friday.
3 Saturdays per quarter, 9:00 AM to 1:00 PM CST.
Equal Opportunity Statement:
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at ********************* .
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE .
Customer Service Specialist
Technical service advisor job in North Bethesda, MD
JOOLA is for looking for an experienced Seasonal Customer Service Specialist with a passion for growth and interest in pickleball and table tennis!
We are seeking a dynamic and results-driven Customer Service Specialist to join our team for the busy season. In this temporary role, you'll play a key part in supporting our growing pickleball business-driving and nurturing new opportunities while maintaining strong relationships with existing clients throughout the season.
Responsibilities:
Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services.
Order Processing: Assist in processing consumer orders through mult`iple communication channels (email, phone, web) and provide order confirmations.
Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity.
Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information.
Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services.
Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system.
Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays.
Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues.
Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image.
Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement.
Qualifications:
High School diploma or equivalent
1-3 years of customer service experience, preferably in a consumer-facing role or call center environment.
Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite
Experience with CRM software (Salesforce) is a plus
About JOOLA:
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
Vehicle Service Specialist
Technical service advisor job in Sterling, VA
Vehicle Service Specialist - $19 hourly
Valvoline Instant Oil Change | Locally Owned & Operated
Are you ready to reach your full potential? Do you enjoy meeting new people and being part of a fast-paced, team environment? If you're looking for a full-time career with outstanding growth opportunities, our locally owned Valvoline Instant Oil Change locations are proud to provide the tools and training you need to succeed.
We welcome all types of talent - no matter your background or experience level. Whether you're just starting your career, transitioning from another industry, or a seasoned pro looking for a change, we'll train you on everything you need to know.
What We Offer
Paid, hands-on training
No late nights - locations close by 7:00 pm
Competitive pay - up to $19/hr based on experience
Career advancement opportunities - we promote from within
Uniforms, safety gear, and PPE provided
Tuition reimbursement for continuing education
Employee discounts - 50% off most services
Friends & family discount - 20% off invoice
Paid vacation and holidays
Medical, dental, vision, and 401(k) plan
(Benefits may vary by location)
Your Responsibilities
Deliver exceptional customer service and handle questions with care
Perform oil changes, filter replacements, and preventive maintenance
Inspect vehicles for potential safety or maintenance needs
Conduct basic maintenance services such as tire services and fluid exchanges
Maintain accurate inventory and keep work areas clean and organized
Follow all safety standards and VIOC procedures to ensure a safe workplace
What You'll Need
Attention to detail and ability to follow procedures
Strong communication and customer service skills
Team-player mindset and willingness to learn
Commitment to completing training & continued education
Ability to work in a fast-paced environment and handle multiple tasks.
Requirements
Excellent problem-solving skills.
Complete all necessary certifications.
Must have reliable transportation.
Able to work with tools to perform duties in tight or hard to reach areas.
Ability to learn and follow the VIOC SuperPro process for all services.
Physical & Environmental Requirements
Ability to lift up to 50 lbs and move between bays during service
Work in indoor/outdoor settings and varying temperatures
Exposure to common automotive chemicals and noise
Ability to stand, climb, bend, and reach throughout the shift
Ability to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Text-to-Apply: Text “jobs-dv” to 23000
DV Valvoline Instant Oil Change and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Service Sales Advisor - Stanley Access Technologies
Technical service advisor job in Washington, DC
Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Service Sales Advisor - Stanley Access Technologies, Eastern Virginia
Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.
Service Sales Advisor
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
What You Will Do:
Utilize your B2B / B2C sales experience to drive lead generation, qualification, and sales of service contracts to new and existing customers.
Develop and build positive relationships with customers in an assigned geographic area promoting new account development and maintain active relationships with current customer base.
Develop and implement plans, process, and strategies for improving customer service and increasing service revenue through increasing service call volume.
Deliver and own forecast and specified annual sales target for service contracts.
Develop and maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity.
Work closely with the local branch operations team to deliver service proposals to customers, negotiate pricing, and close time and material sales.
Work with Allegion Regional Sales Office (RSO) to develop relationships and discuss end user leads to drive profitability across Allegion brands.
Travel (+/-30%) in an assigned geographic area will be required.
What You Need to Succeed:
1+ years' experience in field-based sales/account management.
Valid state driver's license without restrictions and reliable transportation
Ability to operate remotely.
Must live in market
Addional Preferred Skills and Qualifications:
Excellent interpersonal and organizational skills.
Strong communication (written & verbal) and presentation skills both internally and externally.
Previous success attaining and exceeding sales goals.
Strong problem-solving skills.
Ability to use competitive drive and determination to meet and exceed demanding sales targets.
Experience in Microsoft Dynamics.
Salesforce.com (SFDC) experience.
Proficient in MS Office and other common workplace applications.
An actionable contact list of decision-makers.
Proven track record of success building a pipeline and winning business.
Coachable and highly enthusiastic mindset
What You Will Learn:
Identify and partner with new and existing clients to grow the book of business.
Managing and qualifiying ongoing warm leads
Effectively close sales in your designated territory.
Contact prospects in the form of cold-calling, emails, and social networks.
Deliver effective sales presentations with business owners and key decision makers.
Utilize our CRM system and other technology to manage and track efforts.
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”.
You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
What You'll Get from Us:
Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
Tuition Reimbursement
Unlimited PTO
Employee Discounts through
Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching
Apply Today!
Join our team of experts today and help us make tomorrow's world a safer place!
Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
#LI-LC1
We Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
Auto-ApplyService Tech / Advisor
Technical service advisor job in Germantown, MD
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!
Job Description
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You'll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We're looking for a teammate with stellar customer service chops and a willingness to learn. Because you'll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
What you'll bring to the team
Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
Trek Benefits:
• Flexible and fun company culture
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Employee discounts on all product
• Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Auto-ApplyHospitality Customer Service - Hotel Reservations (Remote)
Remote technical service advisor job
Hospitality Customer Service - Hotel Reservations (Remote) Destination Knot | Remote (U.S.-Based) About the Role: Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process-all from your home office.
Key Responsibilities:Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging
Qualifications:Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus
What We Offer:Flexible remote schedule Full training and booking system access Supportive team environment Income-earning possibilities based on performance Travel discounts and perks Apply today to help clients book their perfect stay with Destination Knot!$35,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyCustomer Service TXU
Remote technical service advisor job
Smoothstar Tech is hiring qualified canindates for work from home customer service position with TXU Energy. Agents will.serve customers by providing product and service information; resolving product and service problems.
Review, analyze and respond to customer billing inquiries.
Resolve customer issues or questions
Processing payment deferrals.
Attempt to save customers who may be moving, unhappy with the plan or current rate
Quickly identify customer needs in first few minutes of the call to offer the appropriate plan
Accurately enroll the customer in the correct plan
Customer Service Representative Job Qualifications:
1 year of customer: call center, retail or helpdesk.
Strive to resolve the customer issues on the first call
Demonstrate knowledge of TXU Energy processes and policies .
Build trust and rapport with the TXU Customer through clear, respectful interaction
Always strive to ensure that overall customer satisfaction remains high, while resolving issues
Understand “client call flow” and Texas Utility regulation
Ensure no Public Utilities Commission Complaints are filed
Ensuring that no TXU customer has a Lights Turned Out In Error (LOIE) situation
Report Writer | Environmental Facilitation Services [EPADC026]
Remote technical service advisor job
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Report Writer | Environmental Facilitation Services [EPADC026] - DPLH Est.: 405 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis Mid Atlantic | List Partner Company Labor Category - Senior Consultant STD Level Professional aligned under services related to NAICS: 0 - DPLH Est.: 405 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis located CONUS - Washington D.C. Across The Mid Atlantic Region supporting The EPA protects human health and the environment through regulation, enforcement, and scientific information..
Seeking Report Writer candidates with relevant Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Environmental Management Sector Clients such as EPA. This as a Contract Contingent or Contract W-2 (IRS-1099) Organizational Development Functional Area - Environmental Facilitation Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Environmental Facilitation Services (Report Writer) in the Environmental Management Industry Sector focusing on Management And Operations Solutions for clients such as U.S. Environmental Protection Agency (EPA) | Office of Transportation and Air Quality (OTAQ) Generally Located In CONUS - Washington D.C. and across the Mid Atlantic Region (Of Country/World).
RESPONSIBILITIES AND DUTIES - Report Writer | Environmental Facilitation Services [EPADC026]
Create and deliver post-facilitation reports detailing discussions, decisions, and action items.
Summarize meeting outcomes and recommendations for continuous improvement.
Qualifications
Desired Qualifications For Report Writer | Environmental Facilitation Services [EPADC026] (EPADC026) Candidates:
Detail-oriented, strong writing and analytical skills.
Ability to synthesize complex discussions into clear, concise reports.
Education / Experience Requirements / Qualifications
Minimum of 3 years of experience in report writing, technical writing, or similar roles.
Experience in government or environmental reporting is a plus.
Skills Required
Strong writing and editing skills.
Proficient in MS Office Suite, particularly Word.
Familiar with the EPA's plain language guidelines.
Competencies Required
Attention to detail.
Strong communication and listening skills.
Organizational skills for gathering necessary information.
Excellent oral and written communication skills (This employer participates in the e-Verify program).
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe).
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.
All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.
The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment.
Ancillary Details Of The Roles
Experience working with federal agencies.
Employees are subject to regulatory and mandatory training requirements.
These requirements will change for individuals based on their job duties or position assignment.
Ability to meet tight deadlines and manage multiple reports at once.
Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.
Other Details
Ability to work remotely or onsite, as required.
Knowledge of EPA and environmental terminology.
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.
All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.
The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
#TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match with a % of pay for participants who defer at least a required minimum % of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: Pending
------------ ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
Easy ApplyEntry Level Customer Service
Remote technical service advisor job
Daily activities include inbound and outbound calls, setting appointments, making presentations to union members requesting our benefits, basic computer skills, completing necessary paperwork, quality control and leadership development.
Requirements:
Good verbal communication skills.
Have excellent customer relations and communication skills.
Optimistic and positive attitude with high energy
Interacts effectively with individuals and groups
Maintains a good rapport with customers
Customer service and/or customer sales experience preferred
Interacts effectively with all levels of management and employees
Is a team player
Legally authorized to work in the United States/Canada.
Benefits:
Full benefits
100% telecommuting
Flexible work schedule with option to work from home
Weekly pay and monthly performance-based bonuses
Chance to win a free trip for you and a guest to the Bahamas, Cancun, Las Vegas and other exciting locations for an annual company convention
Work from Home Customer Service-Focused Travel Advisor
Remote technical service advisor job
Are you looking for a flexible business you can build around your life while helping people plan memorable trips? We're offering the chance to launch your own remote travel business, with full support from a top-tier host agency. This is ideal for those with:
*Strong communication skills
*A heart for service
*Passion for travel and planning
*A desire to work independently from home
What You'll Do as a Travel Advisor:
*Guide clients in choosing destinations, flights, accommodations, excursions, and travel insurance
*Offer white-glove customer service answering questions, managing updates, and handling details
* Learn to navigate vendor systems like Disney, Carnival, Royal Caribbean, Marriott, etc.
* Attend optional trainings and webinars to level up your travel knowledge
* Promote your services on social media, via referrals, or through local networking
* Customize vacation experiences based on individual and group preferences
* Problem-solve with confidence if trip changes or issues arise
What You'll Get:
️ Business-in-a-box setup (booking systems, certification, onboarding tools)
️ Coaching and community support
️ Access to vendor FAM trips and personal travel discounts
️ Total time freedom (you decide your hours)
️ Potential for full-time income over time
You don't need sales experience or travel credentials we'll teach you. All you need is drive, integrity, and Wi-Fi.
Already applied? Check your email including spam folders for next steps!
Customer Service 1
Remote technical service advisor job
:
Are you looking for a flexible, work-from-home opportunity? Join our team as a
Remote Customer Service Representative
and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities
:
Handle inbound and outbound calls to support customers of various clients
Provide excellent customer service, addressing questions and concerns
Accurately enter information into our database
Follow up with customers as needed to ensure satisfaction
Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
High school diploma or equivalent
Strong verbal communication skills
Reliable internet connection and a quiet workspace
Basic computer skills (Microsoft Office proficiency)
Ability to work flexible hours, including evenings and weekends (set your own schedule)
Technical Requirements (MANDATORY to begin work):
Windows 11 OS
Minimum 16 GB RAM (desktop or laptop)
No Chromebooks or Apple computers
Dual monitors
(not needed at time of application)
Noise-canceling USB headset
(not needed at time of application)
Hardwired internet connection
(not needed at time of application)
Benefits
Work from the comfort of your home
Starting pay of
$12-$15/hour
(with increase opportunities)
Opportunities for advancement based on performance
Supportive team environment
Technical Customer Service Advisor, Work from Home
Remote technical service advisor job
Do you like to help others solve their technology issues?
Do you keep up with the latest trends in technology, and are you always interested in learning more?
Do you get a sense of satisfaction from sharing your knowledge to help people?
If you answered yes to the questions above, we want to hear from you!
We are actively seeking full-time agents to work from home and deliver excellent technical customer service on behalf of our client - a world leader in technology and innovation.
As a Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their technical issues. We will rely on you to actively listen to our clients' customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.
In this role, you will not only be there to help customers with their technical issues, but also provide them with exceptional service. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.
To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned.
To meet our requirements, you should:
Be at least 18 years or older
Have a High School Diploma, or equivalent
Be able to successfully pass a criminal background check
Have at least six months of customer service experience
Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms
Preferably, have previous Contact Center and/or work from home experience
Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or mac OS, or comparable technology is preferred
Have a workspace that can only be accessed by you during your work hours
Be able to work independently with discipline and motivation to succeed in a virtual environment
Have excellent English written and verbal communication skills
Be courteous and friendly with a high degree of professionalism
Thrive in a fast-paced work environment
Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
Entry Level Customer Service - Work From Home
Remote technical service advisor job
Ready to Take the Lead in Your Career?
We're looking for ambitious, self-driven individuals to join our Life Insurance Customer Service Leadership Team.This is a performance-based role-your effort and results directly determine your income, with no earning caps.
Your Career Path
Agent-in-Training - Build a foundation in sales, client service, and relationship management.
Team Leader - Lead, coach, and inspire your own team to achieve success.
Continued Growth - Advance your leadership career while enjoying the flexibility of remote work.
Perks & Rewards
Control Your Schedule - Enjoy real work-life balance with flexible hours.
Leadership Training & Mentorship - Access expert guidance to accelerate your career development.
Insurance Coverage Reimbursement - Protect yourself while helping families do the same.
Luxury Travel Incentives - Qualify for exclusive trips and rewards based on performance.
Who Succeeds Here
Confident, motivated professionals who take initiative.
Natural leaders who thrive in dynamic, fast-paced environments.
Individuals seeking independence, flexibility, and long-term career advancement.
Take charge of your future-apply today and start your path toward leadership, growth, and unlimited potential, all from the comfort of home.
Auto-ApplyCustomer Service Advisor
Technical service advisor job in Olney, MD
Job DescriptionDescription:
What can you expect as an Automotive Customer Service Advisor?
As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are:
Efficient teams delivering timely inspections
The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations
Thorough technicians that deliver quality inspection reports
Steady flow of customers
What you will do:
Greet the customer and acknowledge their request
Check-In the customer and verify information
Be an expert on all sales processes and initiatives
Process phone calls in a professional manner. Encourage the customer to come in for service work.
Be comfortable selling to our customers our product offerings
Document, verbally communicate and sell the recommendations
Write estimates and order parts for services as needed.
Be able to create and bill out all sales orders.
Work towards achieving any company-set goals or objectives, including individual sales goals.
Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
Build relationships with customers by communicating the status of their vehicle, promise time.
Pay Range:
32,240 - 44,330 per year
Benefits include:
Competitive pay (based on experience)
Matching 401K
On-the-job training with Award Winning Online Training Platform: Jiffy Lube University
We promote from within a commitment we are passionate about
No late evenings
Tuition reimbursement
Paid vacation and holidays
Medical insurance
Requirements:
What are the Job Qualifications?
Driver's License
Ability to Stand on your feet for 10+ hours
Ability to speak English
Bi-lingual is a plus!
Previous sales experience is a plus - automotive is preferred
ASM - Service Writer
Technical service advisor job in Warrenton, VA
Warrenton Toyota in Warrenton, Virginia is recruiting a few new ASMs (Assistant Service Member or Service Writer) to join our very busy service department.
Write as many repair orders as you can. We have the technicians and support team to help make you successful and well compensated.
The position means you'll have a service team to work with, you are the leader. It's up to you to make it happen.
Automotive experience is required. Toyota experience is welcomed!
Call me today so we can discuss your future with Warrenton Toyota.
I promise I will not contact your current employer until you have made the great decision to join our team.
Todd Green, Service Manager at Warrenton Toyota.
WE OFFER:
· Compensation that includes labor and parts, CSI bonuses and other incentives.
· We offer customer financing for the large repair orders.
· Air Conditioned state-of-the-art 40 bay facility to keep our techs efficient all day.
· Full benefit package: Health, dental, holiday pay, paid personal leave.
· Paid vacation and training.
· All the special tools, computers, and shop equipment to handle all the tough jobs.
· Tremendous income growth and opportunity.
Job Type: Full-time
Salary: $60,000.00 - $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Day range:
Monday to Friday.
Weekends as needed.
Shift:
10-hour shift
Day shift
COVID-19 considerations:
Miller Toyota takes COVID-19 very seriously. Our facility is cleaned continuously. We have no shortage of PPE and cleaning supplies. Please ask to see our COVID-19 Preparedness Plan.
Application Question(s):
Are you willing to submit to a pre-employment background check?
Education:
High school or equivalent (Preferred)
Experience:
Service Advisor: 1 year (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location: In person
Service Writer
Technical service advisor job in College Park, MD
Responsive recruiter Replies within 24 hours Benefits:
Paid time off
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplyService Writer
Technical service advisor job in Alexandria, VA
Job Description
The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help take us to the next level.
This opportunity is perfect for a sales leader who enjoys working in a fast-paced environment, is
hard working, clean cut, motivated by results, appreciates a strong compensation package, and
most importantly - prefers working for an organization that treats their employees right and is
also willing to invest their growth and overall success!
Job Duties
Auto Repair Service Writer/Sales Experience
Estimate all appointments accurately and complete a thorough review process with each
customer
Harness the power of words and mind reading to make a strong customer connection and
convert opportunities into sales
Leverage the power of internal and external communication to obtain timely and proper
repair authorizations
Foster strong relationships with customers as a customer relationship expert by
communicating the post repair plan along with all vehicle status updates
Apply their attention to detail superpower to prepare and complete all required paperwork
Perform other related duties as assigned to ensure an efficient and effective vehicle repair
Who We Are
Wiygul Automotive Clinic is an award-winning, family owned and operated tire and auto service
business in the DC area. The business was started by our grandparents as a single auto repair
shop in Alexandria, VA in 1976. Today, 48 years later, we operate 8 locations and support over
50,000 vehicle owners in Northern Virginia and Maryland.
Almost 100 passionate, proud, highly skilled and diverse team of superheroes currently
consider Wiygul Automotive Clinic their second home. We represent multiple cultures,
religions, and countries and stand ready to welcome and support new team members into our
growing family.
Don't Just Take Our Word for It. The following recognition speaks for itself!
2022 U.S. Top Shop Award Finalist
2021 Best of Herndon Award Recipient
Minimum Qualifications
Positive and friendly attitude
Dependable
Clean and valid Driver's License
Able to work a flexible work schedule
Professional and honest
Ambitious with a desire to contribute, learn and grow
Industry Leading Benefits Package
Sign on Bonus for highly qualified individuals
Medical, Dental, Vision and Life insurance
401(k) Retirement Plan with company matched contributions based on profit
Paid Holidays
5-Day Work Week
Financial support available for obtaining ASE certification (on a case-by-case basis)
Ready to launch your career at a company where you will have the opportunity to contribute,
learn, grow, and succeed while being treated as part of a team as well as our family?
PS: No relocation is being offered for this position