Post job

Technical service advisor part time jobs - 64 jobs

  • Experienced Automotive Service Writer

    Alpha Automotive 4.3company rating

    Columbus, OH

    Alpha Automotive is looking for high energy, experienced Automotive Service Writer to join our rapidly growing team! This position will start as part-time, with potential to move to full-time. Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Service Writer, a typical day may include the following: Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications Acting as a liaison between the technician and customers Answer service calls, set and confirm appointments Establish long-term positive relationships with customers This career may be for you if: You have outstanding customer service skills You are extremely organized You thrive in a fast paced work environment You're team oriented and self-motivated Benefits include: Training & competitive pay Paid time off after a year of service View all jobs at this company
    $34k-41k yearly est. 14d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • (USA) Tire and Battery Service Advisor

    Walmart 4.6company rating

    Columbus, OH

    **What you'll do...** Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! **-Health benefits** include medical, vision and dental coverage **-Financial benefits** include 401(k), stock purchase and company-paid life insurance **-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . **- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at ********************** . The hourly wage range for this position is $19.00 to $26.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Valid state-issued driver's license. 18 years of age or older. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Auto service industry, Retail Experience **Primary Location...** 3950 Morse Rd, Columbus, OH 43219-3016, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $19-26 hourly 3d ago
  • Service Writer

    Camping World 4.3company rating

    Huber Heights, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with **uncapped commissions.** Successful team members can **earn $75,000 or more** annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. **What You'll Do:** + Determine specialized product needs and services by working directly with customers + Suggest add-on sales to increase average transactions + Provide price estimates for designated installations prior to scheduling appointments + Keep customers apprised of work progress **What You'll Need to Have for the Role:** + A minimum of one year of service experience is preferred + Previous RV product or camping lifestyle + Ability to work daily on a computer and perform internet searches as needed + Excellent organization and follow up skills are required + The ability to follow department procedures and policies + Valid driver's license preferred + May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices + Prolonged periods of standing, stooping, crawling, and bending **General Compensation Disclosure** The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly 60d+ ago
  • Customer Service Specialist

    Empire Marketing Strategies 4.0company rating

    Cincinnati, OH

    Full-time Description About Us: Empire Marketing Strategies has been a leader in delivering exceptional in-store execution for over 40 years, enhancing the customer experience in grocery retail. Operating in all 18 Kroger divisions across the U.S., we partner with some of the world's top brands to optimize their presence in over 2,500 store locations. Our team thrives on tackling diverse challenges in the fast-paced retail industry. We value dedication, talent, and a passion for excellence. Why Join Us? M-F Work Schedule with 9 Holidays off Earn a competitive salary plus 80% employer-covered benefits Our Educational Assistance Program empowers associates to enhance their business-related skills through continued learning and development. We offer exciting opportunities for growth within the organization, helping you build a meaningful and rewarding career. A dynamic work environment where you'll make a real impact. Full-Time Associates are eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and 9 paid holidays annually. Part-Time Associates are eligible for our retirement program and access to mental health support resources. Job Summary: The Customer Service Specialist will support various key functions including contract and price change management, claims management, customer order support, and digital content management, with team members specializing in each area. This position involves collaborating with internal teams and external partners to ensure accurate execution of contracts, pricing, claims, and orders. The role requires excellent problem-solving, communication, and attention to detail across all responsibilities. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions: Contract & Price Change Management Claims Management Customer Order Support Digital Content Management Core Functions: Contract & Price Change Management Works closely with the Corporate Sales Managers supporting Kroger merchandising and suppliers to execute Kroger contracts in accordance with agreed upon terms. Contract generation for clients in Kroger's Tradepoint system Maintain pricing changes and guidelines in accordance to company guidelines. Assist in the execution of price changes related to advertised and unadvertised promotion strategies. Maintain and navigate an extensive records database. Claims Management Processes escalated claims, assesses the reason for the escalation, and provides resolution in priority order as directed by the Supervisor Searches for and links invoices, contracts, and Proof of Performance to claims as needed Uses systems, reports, and Standard Operating Procedures to work assigned claim steps and gather supporting claims information Processes invalid claims in accordance with set policies and guidelines Corrects and resolves claims ‘clean passed' in error Researches validation issues and recommends appropriate solution Other duties as assigned Provide research & support relating to supplier & Kroger deductions and audits Reconciles Kroger purchase orders (POs) against commission checks. Customer Order Support Manage date changes, late trucks, order revisions, appointment assistance, and notify buyers of shortages Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect. Handle all calls/emails between buyers and vendors Support special projects as needed Other duties as assigned Assists with tasks and deliverables of the Logistics Manager. Maintain the purchase order databases for the importer and brokerage businesses Review PO's for accuracy Communicate with Sales force and/or Customers on orders received, corrections and order status Troubleshoots issues that arise Assists with general administration Enters and processes accurate and timely orders by utilizing EDI and order requirements. Ensures accurate entry through knowledge of client's items/policies for proper delivery to the customer. Reconcile orders to ensure the accuracy of information. Indicates discrepancy by tagging with promotion/pricing/etc. a dispute in the system. Digital Content Management Assist clients with 1WS & VIP Maintenance including supplier item set-up in Kroger's systems Support the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Ensure that all content updates are published and live on each retailer's site. Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services. Act as a SME to influence and support solutions that help us in meeting client needs, to ensure business commitments and objectives are met. Training and development, as needed, to learn new tools, systems, and processes in support of job duties Other Duties Respond in a timely manner to internal and external correspondence via email and phone. Perform high level Excel spreadsheet functions including: vLookups, Indexes, Create and Modify Pivot Tables, Data manipulation, creating data tables and charts, filtering data lists, templates and importing and exporting data. Ad hoc reporting as required. Provide administrative and analytical support. Perform data entry Create and maintain complex spreadsheets. Requirements Education and Experience: High School Degree or equivalent required. 3+ years of experience with receptionist and data processing duties. Experience with large data sets in MS Excel preferred. Required Skills/Abilities: Excellent organizational and time management skills. Effective communication, interpersonal, and follow-up abilities. Ability to work independently and collaborate as part of a team. Strong attention to detail and the ability to handle multiple tasks simultaneously. Critical thinking skills and adaptability to changing circumstances. Working knowledge of Microsoft Office programs, including Microsoft Outlook and Teams. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Tools and Equipment: Regular operation of a personal motor vehicle, to and from work sites. MS Excel, Outlook, & Kroger systems (Tradepoint,1WS, VIP) Work Environment: Duties are typically performed in an indoor, office environment. Noise levels - typically low to moderate. Salary Description $45,000 - $48,000 per Year
    $45k-48k yearly 9d ago
  • Customer Service Advisor

    Valvoline Inc. 4.2company rating

    Middletown, OH

    Geared for the Driven At Miami Oil Company, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs. Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone. What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests. * Deliver a positive first impression to each guest with a warm, friendly greeting * Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently * Provide hands-on assistance under the hood as needed * Master products, services, and company knowledge How you'll succeed * Have effective interpersonal, oral communication skills * You enjoy interacting with people face-to-face * You are friendly and ready to work as part of a customer-focused team * Have an eagerness to learn and grow * You can occasionally lift up to 50 pounds * Have full mobility and the ability to work with your hands above your head * Can stand for extended periods of time and climb stairs Benefits include: * Competitive pay & flexible work schedule * On-the-job training * Company provided uniforms and tools * We promote from within - a commitment we are passionate about * No late evenings * Paid time off and holidays* * Terms and conditions apply, and benefits may differ depending on location Miami Oil Company is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email **************************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $27k-33k yearly est. 60d+ ago
  • Director of Clinical Services Specialists

    Brookdale 4.0company rating

    Columbus, OH

    Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $33k-53k yearly est. Auto-Apply 30d ago
  • Service Writer

    Freedomroads

    Huber Heights, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 22d ago
  • Loan Servicing Agent

    Richwood Bank 3.9company rating

    Richwood, OH

    Job Description Loan Servicing Agent At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-26k yearly est. 7d ago
  • Weekend Customer Service/ Retail Advisor

    Ladies & Gentlemen Hair Stylists

    Niles, OH

    Full-time, Part-time Description Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab
    $28k-36k yearly est. 35d ago
  • Automotive Customer Service Advisor

    Icahn Automotive 4.2company rating

    Mansfield, OH

    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.00 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-18 hourly 1d ago
  • Customer Services Specialist (20/24 hr.) Canal Winchester Branch

    Columbus Metropolitan Library 3.8company rating

    Canal Winchester, OH

    Job Title: Customer Services Specialist (20/24 hr./Non-Exempt/Part-time) Location: Canal Winchester Branch Starting Pay Range: $18.01 - $23.26 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As a Customer Services Specialist, you will serve as a primary contact point for customers using the library. You are responsible for ensuring a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Specific job responsibilities may vary based on work location. Position Schedule Combination of mornings, afternoons, and evenings Alternating Friday/Saturday shifts (as scheduled) Sundays 1:00pm - 5:00pm (as assigned) What You'll Do: Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed. Supports location's customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers. Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account. Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc. Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating. Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned. Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials. Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying and coordinating with Information Technology staff as needed. Coordinates volunteer activities, and orients volunteers and new staff to Customer Services Specialist tasks. Performs additional duties as assigned including serving on task forces, committees, etc. Minimum Qualifications: High School Diploma or G.E.D required. Ability to express self effectively and concisely, both orally and in writing. Knowledge of Internet and database services. Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
    $18-23.3 hourly Auto-Apply 1d ago
  • Customer Service Tech.

    Uhhospitals

    Cleveland, OH

    Customer Service Tech. - (25000AL7) Description What You Will DoAccurately and timely deliver items (i. e. equipment, supplies, etc. ) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes. Monitor inventory levels in all assigned clinical areas and proactively stock as needed. Pick up dirty utility, clean items and/or make necessary repairs and return items Replenish crash carts and intubation boxes, ensuring all contents are accurate and within expiration dates. Responsible for keeping storage room stocked, clean and orderly. Assist customers with delivery inquiries and general questions, searches for items. Cross trained to cover general storeroom requests and stocking, patient transport as needed. Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Work Experience Supply chain, hospital and/or customer experience (Preferred) Knowledge, Skills, & Abilities Proficient oral and written communication skills (Required proficiency) Notable client service, communication and relationship building skills . (Required proficiency) Must be able to lift a minimum of 50 pounds. (Required proficiency) Must have the ability to manipulate Excel spreadsheets and Word documents, and to manage emails using Outlook. (Required proficiency) Demonstrated ability to use PCs and general office equipment (i. e. printers, copy machine, FAX machine, etc. ) (Required proficiency) Licenses and CertificationsBasic Life Support (BLS) (Required within 90 Days) Physical DemandsStanding Constantly Walking Constantly Sitting Rarely Lifting Constantly up to 50 lbs Carrying Constantly up to 50 lbs Pushing Constantly up to 50 lbs Pulling Constantly up to 50 lbs Climbing Constantly up to 50 lbs Balancing Constantly Stooping Constantly Kneeling Constantly Crouching Constantly Crawling Constantly Reaching Constantly Handling Constantly Grasping Constantly Feeling Constantly Talking Constantly Hearing Frequently Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-ClevelandWork Locations: 11100 Euclid Avenue 11100 Euclid Avenue Cleveland 44106Job: Support ServicesOrganization: CMC_OperationsSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Jan 20, 2026, 9:21:58 PM
    $29k-42k yearly est. Auto-Apply 20h ago
  • Resident Services Specialist

    Otterbein Seniorlife

    Toledo, OH

    **Now Offering DailyPay** We're looking for compassionate individuals to join our team as a Resident Services Specialist. You'll help our residents with Activities of Daily Living and work to keep our residents' space clean, as well as our beautiful community. You and your team will work together to set schedules and provide the best care and atmosphere for residents. You can be a current CNA/STNA to apply for this position. Join a caring & compassionate team. At Otterbein, you're more than an employee, you're a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make. Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind. Shifts Available: Part Time 1st Responsibilities Provide quality customer service in a timely and positive manner with a strong sense of teamwork Assist residents with medication reminders, personal care, and other various activities of daily living Ensure a clean and safe environment in all resident rooms and common areas Communicate, coordinate and cooperate with resident needs and team structure Assist with dining area with serving resident's meals as well as cleaning as needed Quickly respond to emergency calls from Independent Living residents to ensure safety Qualifications Education: High school diploma or equivalent preferred Certification: First Aid Course Experience: Previous experience preferred BENEFITS* Health & Wellness Medical Insurance with free virtual doctor visits Vision & Dental Insurance Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support Financial Security 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balance Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis Tuition Reimbursement up to $5,250 per year for ANY field of study Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College Employee-Sponsored Crisis Fund available for those facing unforeseen challenges Legal & Identity Theft Protection Growth & Development University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts Multiple Partner Discounts available for various products and services through Access Perks Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work *Some benefits, including PTO and tuition reimbursement, are based on hours worked. Why work for Otterbein SeniorLife: For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents. Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. Apply today and begin a meaningful career as an Resident Services Specialist at Otterbein!
    $35k-61k yearly est. Auto-Apply 17h ago
  • Dining Services Associate - Flex Role

    Tapestry Senior Living

    Springboro, OH

    Join our tight-knit team as a Dining Services Associate (Server & Dishwasher) with Tapestry Senior Living of Springboro! Make a difference in someone's life every day. Join our vibrant team at Tapestry Senior Living of Springboro, where you'll make a daily impact in the lives of our residents. Why Join Us? Personalized Care: Our philosophy of person-centered care impacts everything we do Competitive Pay: $14.00-$15.00/hour + Credit given for experience Schedule: Part-Time, Evening shift | 4:00pm- 7:30pm | 3 days per week Supportive Team: We believe in the importance of personal and professional growth Quick Hiring: Apply today and hear back within 48 hours What You'll Do: Support dining operations by working in both dishwashing and dining service roles as needed Wash, sanitize, and properly store dishes, utensils, cookware, and kitchen equipment according to food safety standards Assist with meal service by setting up dining areas, serving meals, clearing tables, and supporting residents during dining Maintain cleanliness and sanitation of the dish room, dining room, kitchen surfaces, floors, and waste areas Interact respectfully and professionally with senior residents, providing friendly, patient, and courteous service Follow all food safety, infection control, and sanitation procedures required in a senior living environment Assist with basic kitchen and dining tasks such as trash removal, sweeping, mopping, restocking supplies, and closing duties Communicate equipment issues, supply needs, or safety concerns to leadership promptly What You'll Need: Must be 18 years of age or older High school diploma or GED, required Previous experience in food service, dining, dishwashing, or hospitality, required Willingness and ability to work in both dishwashing and dining service roles based on operational needs Comfort working in a senior living community with daily interaction with older adults Positive, team-oriented attitude with strong communication and customer service skills To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.
    $14-15 hourly Auto-Apply 3d ago
  • Customer Service

    Mary Ann Donuts

    Canton, OH

    Job Title: Retail Associate PTO Earned Department/Group: Brickden Group dba Mary Ann Donuts Location: Full and Part Time Travel Required: Not Required Level/Salary Range: Hourly + Merit Raises Position Type: Customer Service Contact: Will Train Applicant(s): On the job training provided Flexible Schedule External posting URL: Internal posting URL: Applications Accepted By: On Line Only ********************* Select: Employment under the About Us tab on our website Locations: 1. 5039 West Tuscarawas St. NW Canton, OH 44708 2. 4222 Hills & Dales RD NW Canton, OH 44708 3. 2131 Columbus RD NE Canton, OH 44705 4. 2909 Cleveland Ave SW Canton, OH 44707 Job Duties -Fulfilling customer orders by properly bagging and boxing donuts -Understand and Operate POS systems and credit card machines, reconciling cash drawers -Learning how to operate espresso machines and commercial coffee equipment - Memorizing hot and cold drink recipes -Completing daily cleaning and sanitizing procedures Qualifications Previous experience with similar food service is preferred but NOT required Food Service certification will help with placement not required. Hours of availability 3:30am- 6:30pm We can work around specific needs however the more availability the better opportunity for pay growth and company advancement.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Merchandiser, Part-time

    Careers Opportunities at AVI Foodsystems

    Aurora, OH

    AVI Foodsystems is looking for a friendly and hard-working team member to immediately hire to fill the role of a Part-time Customer Service Merchandiser. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $27k-36k yearly est. 60d+ ago
  • Fan Services Account Specialist (Events & Experiences)

    The Cleveland Indians 4.7company rating

    Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Sets the precedent for exceptional human interactions with our fans by embodying a positive customer service attitude, collaborating cross-functionally, and being a passionate advocate for our fans. This is a Part-time, year-round role supporting our Events & Experience team. RESPONSIBILITIES & DUTIES: General * Provide exceptional service both internally and externally in a professional and timely manner. * Answer and appropriately direct high-volume of inbound communication via telephone calls, live chat, and email while providing service excellence during each interaction. * Continuously evolve knowledge of policies and procedures of Progressive Field and the organization * Perform necessary fan outreach to solve ongoing customer service issues and follow-ups. * Responsible for having current game and company information readily available. * Protect assets through compliance of company standards in-regards to credit cards, tickets, lost and found, etc. * Assist with miscellaneous ticketing projects, including selling and servicing single game tickets over the phone. * Maintain and be able to communicate knowledge on Ballpark seating locations and locations of hospitality and services. * Participation in trainings pertaining to public health and appropriate public health-related protocols * Assistance in application and enforcement of public health-related requirements, including (but not limited to) requirements pertaining to the wearing of masks and/or social distancing. * Other duties, as assigned. Events & Experiences * Collaborate cross-functionally with internal departments and teammates to coordinate and execute all logistics of assigned events and experiences. * Act as on-site contact for designated events and experiences to ensure successful execution and an impactful experience for our fans. * Communicate events and experiences information to key external clients in a timely, accurate, and proactive manner while providing excellent customer service. * Maintain organizational service excellence to successfully recommend improvements on client retention, execute assigned events and experiences, and collaborate cross-functionally. EDUCATION & EXPERIENCE REQUIREMENTS: * Energized and motivated to service fans utilizing organization's service excellence training. * Eagerness to communicate both verbally, on the phone as well as in person, and in writing. * Basic understanding of personal computers (Word, Excel, Internet, etc.). JOB SKILLS: * Ability to work professionally with the public, in person, and over the phone. * Ability to work on several tasks simultaneously. * Good organizational skills. * Eagerness to train on systems including ticketing software, lost and found software, Ballpark app, and software utilized when entering all information from fan interactions. * Ability to learn the policies and procedures of Progressive Field and the Cleveland Guardians. * Ability to providing the Cleveland Guardians organization with exceptional service both internally and externally in a professional and timely manner. * Ability to work in a fast-paced environment and provide on-the-spot problem solving. * Proactive communication with our fans and front office JOB REQUIREMENTS: * Flexible schedule to allow for gameday and non-gameday event responsibilities, including weeknights, holidays, and weekends ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $15.45. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $15.5 hourly 7d ago
  • Children Services Associate Part-Time

    Twinsburg Public Library

    Twinsburg, OH

    Part-time Description The Twinsburg Public Library seeks a part-time Children Services Associate to provide excellent customer service to our valued patrons. Essential duties include answering reference and reader's advisory questions at the children's desk, signing patrons up for events and programs, and checking out materials to patrons. The successful candidate will develop and carry out activities for children ages 0-11, including regularly scheduled story times, and promote the Library's collection via displays and collection management. Our ideal candidate is enthusiastic, motivated, and willing to work as part of a dynamic team. This position is scheduled for 20-24 hours per week and requires a flexible schedule including evenings and weekends. Hourly rate is $15-16 based on experience. Applications received by December 15, 2025 will receive first priority. Requirements MINIMUM REQUIREMENTS Bachelor's, Associate's, or equivalent experience (Education, English, reading and literacy, or childhood development majors preferred). Two or more years of experience in public libraries or in education. CONDITIONS AT WORK Fast-paced environment that may require handling difficult customer service situations. Job is primarily performed indoors in a typical customer service setting and involves frequent close-up work, including use of a PC monitor. Employee may be scheduled to work evening and weekend hours, including Sundays; schedules may be altered depending on the needs of the Library. Employee will generally work two evenings a week and in a weekend rotation. Physical Requirements: Ability to regularly lift up to 25 pounds; ability to reach overhead and stoop to floor level; ability to operate standard office equipment. KNOWLEDGE, SKILLS, AND ABILITIES Experience and comfort working with all ages, especially children 0-11. Experience and comfort working with parents and caregivers of children. Excellent customer service skills. Ability to work as part of a team, demonstrating initiative and creativity. Experience working with computers and technology, particularly Office 365, SharePoint, and use of common office equipment. Familiarity with library's e-book platforms, databases, and consortia. Ability to teach and demonstrate use of these resources. Ability to keep records accurately. Ability to follow oral and written instructions. Knowledge of and familiarity with children's literature, high interest areas and current trends in popular culture and education. Knowledge of youth materials in all media and formats. Knowledge of stages of growth and development of children. Strong organizational skills. Knowledge of library practices in regard to confidentiality, privacy, and equal access.
    $15-16 hourly 49d ago
  • Specialist, Guest Services (PT)

    Cincinnati Museum Center 3.9company rating

    Cincinnati, OH

    Specialist, Guest Services (Part-Time) NATIONAL UNDERGROUND RAILROAD FREEDOM CENTER Position Overview: Part-Time Non-Exempt $15.00/hour On-site The Specialist, Guest Services (PT) works at the NATIONAL UNDERGROUND RAILROAD FREEDOM CENTER museum and at off-site events as a cashier, greeter, and ticket taker. The Specialist is responsible for providing excellent guest service and accurate information to guests, Members and others who visit the NATIONAL UNDERGROUND RAILROAD FREEDOM CENTER. The Specialist uses the POS and scheduling systems to sell tickets and memberships and to secure group reservations and special programs as well as retail POS systems. Position Summary: The National Underground Railroad Freedom Center seeks a friendly, welcoming, detail-oriented Part-Time Specialist, Guest Services. This position is responsible for ticket sales, meeting membership goals, retail sales, and providing a memorable experience for all visitors. This position works closely with the public to identify and anticipate their needs and assist with comments and questions, both in-person and other the phone. Responsibilities Operate the POS system for ticket sales, membership sales, group check-in, program sales and ECV and wheelchair rentals, as well as retail sales in the Freedom Store. Proactively sell memberships to guests and work with goals Check in groups and provide museum orientations Operate a multi-line phone system Communicates with all visitors in a professional and empathetic manner both over the phone and in-person Intuitively respond to guest inquiries and issues Perform museum opening and closing procedures Ability to discuss sensitive topics Maintain a clean work environment Partner with other departments to work on projects Maintain working knowledge of museum exhibitions - current and upcoming Maintain integrity and accountability as well as high standards of safety and security Adhere to NURFC mission and EPIC Standards and Behaviors Recognize opportunities of growth and address challenges This position does require weekends and holiday availability Education and Experience College graduate or high school graduate with equivalent experience required. History, Arts, and Communication degrees/background a plus Previous customer service experience required Experience with Microsoft Office required Knowledge, Skills and Abilities Excellent customer service and interpersonal skills including conflict-resolution; an outgoing, friendly personality Comfortable interfacing with a diverse pool of visitors Ability to follow direction, remain flexible, maintain composure and communicate professionally in a fast paced environment Self-motivation and initiative; ability to work both independently and as a team member Ability to complete multiple tasks in an energetic environment and work well under pressure with periodic heavy workloads, constant demands and frequent interruptions Eagerness to learn and self-educate on museum topics Must be able to work a flexible schedule including events, weekends and holidays What We Offer: Part-time, hourly position with benefits Flexible schedule (includes some evenings, weekends, and holidays) Opportunity to make real social impact through the arts Collaborative, mission-driven work environment Physical Requirements: While performing the duties of this job, the employee must regularly sit, stand, walk, talk, and hear; to use arms, hands, and fingers to handle or reach. The employee often must stand and walk. The employee must occasionally climb, balance, stoop, kneel, crouch, crawl, and climb stairs throughout the day. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. National Underground Railroad Freedom Center values diversity and inclusivity and is an Equal Opportunity Employer. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our organizations, community, and employees. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. National Underground Railroad Freedom Center is an equal opportunity employer and does not discriminate against any person or group based on age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status, or genetic information. Our organization is building a culturally diverse staff committed to working in a multicultural environment and encourages applications from minorities and women. Ready to use the power of arts to drive social change? Join us in creating meaningful experiences that inspire action. Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish. Apply at freedomcenter.org/jobs or send resume to ****************** Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to background check. This includes a criminal background check and verification of professional references, and other checks depending on the role.
    $15 hourly Easy Apply 60d+ ago
  • Membership and Service Associate - Atrium Family YMCA

    Great Miami Valley YMCA 3.0company rating

    Franklin, OH

    Membership Sales and Service Associate FLSA Status: Non-Exempt Status: Part-Time Department: Membership This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. ESSENTIAL FUNCTIONS: 1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. 2. Conduct “Cause Driven” interviews and/or tours responsive to the needs of prospective members; makes every effort to close membership sale. 3. Builds relationships with members; helps members connect with one another and the YMCA. 1 Knows and uses the names of members, 2. Stands and greets members first, 3. Check on their progress, 4. Introduce members to other members and staff. 4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. 5. Applies all YMCA policies dealing with member services. 6. Knows and follows the established financial and business procedures for the association and branch. 7. Assists and/or administers financial assistance, assuring that no one is turned away from YMCA membership or participation based solely on their ability to pay. 8. Supports the Branch's Annual Support Campaign through their words and actions. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS: Certifications required within 30 days of hire: CPR/AED, and First Aid. Completes all “Cause Driven” required training within the first 30 days. Excellent interpersonal and problem-solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Previous customer service, sales, or related experience. Basic knowledge of computers. Must be age 18 or older. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Dress in a professional manner as it relates to the department in accordance with the established dress code.
    $20k-25k yearly est. 60d+ ago

Learn more about technical service advisor jobs