Technical service representative jobs near me

US-VA-Reston Type: Full-Time # of Openings: 1 VA - Reston-Bechtel-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-RH1 #PM19 #LI-Onsite PI3c0c074acb6d-37***********1

As a Customer Service Specialist, you'll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone's day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role. What You'll Get from This Opportunity: * Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more. * Valuable financial services experience. You'll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company. * Paid job training and access to a library of specialized professional development and training courses. * Shift differentials available. * Performance-based rewards. * Variety - every day is different. Essential Job Functions: * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Receiving inbound calls from consumer clients in fast paced environment (in some cases, taking back-to-back calls) * Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help deliver our Moments Matter culture. * Providing technical support for company's online products and services (PC, mobile, and tablets). * Collaborating with a wide range of the company Teammates to help solve client challenges. * Ability to navigate multiple screens and software while speaking to clients effectively over the phone free of distractions and background noise (similar to being in the office). * Complies with all the company policies and procedures, , acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of company's clients. Required Qualifications: * Minimum 1 year client service experience. * High school diploma/GED. * Demonstrated success in problem resolution, multi-tasking and attention to detail. * Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients. * Strong interpersonal, verbal, and written communication skills. * Flexibility, empathy, and patience to work in a fast-paced, high-volume call center. * Ability to read and follow call center "scripts" when handling different scenarios. * Schedule flexibility - The hours for the position can change based on business need. In addition, there is a shift bid process for all Teammates that occurs two times (performance based schedule options) per year which could result in a schedule change. Preferred Qualifications: * Previous experience working in a remote/ work from home environment. Mobile Requirements: * Hard wired high speed internet speed- Minimum of 50 MBPS download * Dedicated home office space * Distraction and noise free background - we want clients to have the same professional experience that they would have speaking to a Teammate working onsite Training: Training will take place in office for minimally the first 3 months. Schedule During Training: Monday- Friday from 8:00am-5:00pm ET Schedule After Training: There are various shift available for this role. * Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week * Saturday Squad Shifts- working every Saturday and 2 days off during the week * Additional compensation offered for Weekend Warrior and Saturday Squad * All other shifts will require working at least every other Saturday or Sunday

Job Accountabilities CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities Providing problem-solving leadership on technical and quality matters relating to food can and end performance Managing the overall technical interface between the Food Division and their customers Support customers in all technical aspects of the business including current packages and new package development Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions Interact directly with customer and internal manufacturing operations Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers Extensive travel (Up to 80%) will be required to service customer needs Job Requirements The Ideal Candidate Would Possess The Following Attributes BA/BS degree in Food Science, Engineering, Packaging or a related discipline 2+ years in a packaging manufacturing environment, food production or a similar industry. Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. Demonstrated ability to effectively manage multiple projects to completion Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Well organized and detail oriented with good time management skills Strong PC skills are a must, especially using Word, Outlook, and Excel. Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus Physical Requirements While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. The associate may lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

For 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute (GIVF), has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe. We are seeking an energetic and compassionate a full-time Client Services Specialist to join our fantastic Customer Service team, which is located at our headquarters in Fairfax, VA. Responsibilities: Assisting the sales team with day-to-day operations and administrative tasks. Must be able to handle many inbound and outbound calls to and from clients, listen to our clients' needs and provide helpful solutions to their concerns. Build sustainable relationships and trust with client accounts through open and interactive communication. Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support. Meet personal/customer service team sales targets and call handling quotas. Process semen, products, and internet orders Liaison between patients and physician clients Schedule client depositor and designated donor appointments Triage calls to management and accounts receivable Able to handle multiple office responsibilities simultaneously. Responding to customer inquiries and providing accurate information about our products and services. Identifying opportunities for upselling and cross-selling to existing customers. Collaborating with the sales team to develop and implement upselling strategies. Maintaining accurate records of customer interactions and sales activities. Requirements: Proven experience in a sales support or customer service role. Strong understanding of upsell techniques and strategies. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in using CRM software and other sales tools. Proven experience working in a call center or customer-support role is a huge plus! Attendance and punctuality are extremely important for this job position. Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule. Demonstrate strong phone and verbal communication skills along with active listening. Must be able to multi-task, prioritize, and be detail oriented. Must possess a high level of independent judgment and accuracy. Fluency in other foreign languages is a plus! Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams Must have patience and compassion for clients trying to conceive. Candidates must have a dedicated quiet work space free of distractions Strong preference for candidates who are located in DC, Maryland and Virginia. Additional information: $20.00 per hour Work Schedule Options: Hybrid or Remote: Tuesday -Friday 10:30am-8pm and Saturday 11:30am-3:30pm Fairfax Cryobank is accessible via the Dunn-Loring metro, offers free parking, and offers an amazing retention program, including free staff lunches, gift cards for special occasions, excellent compensation, a bonus program, benefits and a positive work environment. For more information about Fairfax Cryobank, please visit us at ************************ GIVF provides competitive compensation and generous benefits to our employees, including: Health, Dental and Vision insurance Flex Spending Account (FSA) and Health Savings Account (HSA) options Group term life insurance Short-term and long-term disability options 401K plan with employer match Paid parental leave Tuition reimbursement program Paid vacation and sick time Paid company holidays Job training and development opportunities To apply, kindly email your cover letter, and resume to ************* and note CSR in the subject line. EOE/M/F/D/V

Please read before applying: Must be available to work all weekends (specific shift details below) 100% on-site in San Antonio during training (3-6 weeks), then fully remote Great opportunity to gain experience in the medical field - no healthcare background required! Summary Responsible for coordinating and scheduling medical evaluations in a high-volume call center environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering excellent customer service to both providers and patients. Responsibilities Manage a high volume of inbound and outbound calls to schedule and confirm medical evaluation appointments. Verify and update patient and provider information accurately within internal systems. Communicate clearly and professionally with patients, providers, and internal departments to ensure scheduling accuracy and timely service delivery. Review and confirm documentation related to appointment scheduling and follow-up procedures. Provide exceptional customer service by addressing inquiries, resolving scheduling issues, and escalating concerns as needed. Meet or exceed daily and weekly performance metrics related to call volume, scheduling accuracy, and service quality. Maintain confidentiality of sensitive information in accordance with company policies and HIPAA regulations. Perform other related duties and special projects as assigned. Requirements MUST be available to work one of the following shifts: Thursday-Sunday (7AM-6PM) OR Friday-Monday (7AM-6PM) 2+ years of experience in a call center environment handling high-volume inbound or outbound calls, preferably in healthcare or scheduling. Strong communication and customer service skills with the ability to manage calls efficiently and professionally.

Job Title: Provider Enrollment Representative (Remote) Responsible for reviewing and processing Medicare Part A and/or B provider enrollment applications to ensure compliance with federal regulations. This role involves verifying documentation, updating internal systems, and responding to provider inquiries. Key Responsibilities: Review provider applications and verify supporting documents Ensure compliance with federal and state regulations Communicate with providers to obtain necessary information Update and maintain provider records in internal systems Participate in required meetings and training sessions Requirements: High school diploma or GED At least 1 year of experience in customer service or administrative support Proficiency in Microsoft Office and working in a Windows environment Strong attention to detail, communication, and problem-solving skills Additional Information: Paid virtual training provided (10-12 weeks) Remote work; must have reliable internet and a professional home workspace Background check and federal clearance required Overtime may be required post-training

Our client is a preeminent international trade and customs boutique law firm. We are currently seeking a Customs Specialist to join the team in their D.C. office. The law firm counsels and represents companies on compliance with customs law. They deliver individual solutions for each client with a goal of maximizing cost-effectiveness and efficiency. Success comes in a variety of forms, whether complying with U.S. or other countries' customs laws, lowering duties or fees, or improving clients' supply chain resiliency. The Customs practice includes seasoned lawyers, Specialists and Economists working together and sharing their significant experience with law and practice. Team members regularly appear before U.S. agencies including U.S. Customs and Border Protection, the U.S. Department of Commerce, the U.S. International Trade Commission, the Office of the U.S. Trade Representative and others, and before appellate courts. The law firm is home to motivated people with exceptional talents and dedication. The Customs Specialist is expected to perform all job responsibilities with a commitment to providing superior service to clients and colleagues, and contributing to an atmosphere of teamwork and continuous improvement. Actual title and compensation will depend on experience and qualifications. Key Responsibilities: Providing analysis of import matters including tariff classification, valuation, country of origin, duty drawback, duty and fee savings opportunities, entry requirements, CBP automated systems, post entry audits, and focused assessment audits Assisting in the development and implementation of compliance solutions, with a focus on automation and business process Supporting due diligence, privilege and other reviews of client records and files Conducting legal or factual research concerning laws and regulations, markets, and industry standards Coordinating filings with government agencies and other parties. Qualifications: Bachelor's degree or higher from an accredited college/university required Customs broker's license strongly preferred User experience with CBP's ACE Portal Significant experience in customs and international trade compliance, including roles such as customs broker, trade specialist, US Customs Auditor, or Import Specialist Skilled in Microsoft Office applications like Word, Access, and Excel Strong oral and written communication abilities, including the capacity to convey detailed and complex information effectively Capability and readiness to engage with intricate procedures Excellent organizational and time management skills, with the ability to manage personal and others' tasks efficiently Proven attention to detail Competence in reading, understanding, and following instructions Ability to juggle multiple tasks and adapt to shifting priorities professionally Capable of working both independently and as part of a team Open to taking on new tasks and responsibilities Strong customer service focus, with the ability to build and maintain effective working relationships with colleagues, management, and external partners Ability to perform well under pressure, devise solutions, and meet project deadlines Dedicated to contributing to the office and the organization Committed to ongoing professional development Willingness to travel occasionally as needed

LICENSING CASE MANAGER/CUSTOMER SERVICE REP: URBANA, MD/HYBRID Who Staffing is looking for a Licensing Case Manager for a Contract opportunity with our client, an award-winning insurance company in Western Maryland. This organization is UK based but has an approximately 600-person location in their US Headquarters in Western MD. Continuously rated one of the top employers in MD, this organization offers incredible benefits, a beautiful campus, and an excellent work life balance. This is a hybrid position with three days in the office and two days remote. The ideal candidate will have 2-5 years of customer service experience. Experience within Life Insurance, specifically, is a plus. Comfort and excellent communication skills on the phone is also critically important. Job Summary: The Licensing Case Manager will execute agent contracts, appointments, terminations, renewals, and all other licensing related tasks to meet or exceed pre-defined productivity and quality standards. Complete other administrative duties and projects as directed by management. Job Responsibilities: Understand all regulations necessary to accurately contract, appoint and maintain agents. Utilize existing online references (e-pal) to ensure compliance with state regulations. Review new agent contracts for completeness and accuracy. Add agent requirements to communicate missing or incomplete information to agencies while working in ALI. Setup agent master and hierarchy records to ensure proper contract (level) and commission structures are entered. Request and review due diligence reports (backgrounds) to ensure individual and/or entity is within pre-defined guidelines of acceptance. Forward any adverse reports to compliance area for further review and approval or declination. Appoint all new agents with the respective state(s). Review all state DOI responses related to new appointments. Research responses and correct and/or obtain missing information to appoint agent. Generate executed agent contract, review information and route to proper entity. Index all documents in image queue accurately while meeting or exceeding pre-defined productivity and quality standards. Research tasks generated at time of submit related to agent problems (Unknown Agent, Hierarchy Error, Invalid state, etc.). Correct data and/or add requirements requesting information from agencies to meet or exceed pre-defined productivity and quality standards. Process address changes, commission changes/assignments, agent transfers to meet or exceed pre-defined productivity and quality standards. Review state agent renewal listings to ensure agent is active and appointed. Review state (DOI) generated agent termination advisories. Terminate agent in system and send proper notification agent/agency. Answer telephone calls accurately, courteously and with good customer service skills to meet or exceed pre-defined productivity and quality standards. Ensure all voicemail and email is responded to within 4 business hours. Complete other assignments and goals as assigned. Qualifications: Education: Some college preferred 3+ years' experience in a customer service/administrative related position 3+ years communication and processing experience 1+ years of phone experience Knowledge of life insurance products Life, Property and Casualty or Health insurance experience preferred Skills: Excellent communication skills, both verbal and written Strong Customer Service skills Analytical and technical skills Strong organizational skills and ability to prioritize Ability to work in fast paced environment Typing 30+ WPM Detail oriented Ability to work independently and within a team environment High tolerance for repetitive tasks Knowledge of Microsoft Office (Word and Excel) Have talented friends? Refer them through our candidate referral program and everyone will benefit.

TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems. Benefits for Service Writer/Diesel Mechanic: Competitive Pay Paid Training Employee Referral Bonus Medical, Dental and Vision 401K - with company match Paid Time Off - NO WAITING PERIOD Paid Holidays Safety Boot Purchase Reimbursement Unique company culture that values its people A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles. Service Writer Responsibilities Include: Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline Process invoices, handle billing, and ensure all warranty paperwork is completed correctly Schedule service appointments and manage the shop's workflow to ensure efficient operations Coach, train, and mentor mechanics/technicians Diesel Mechanic Responsibilities Include: Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools Perform welding and driveline repairs (requires hot work awareness) Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures Service Writer/Diesel Mechanic Candidates Will Have: Comprehensive understanding of service operations in the heavy-duty truck industry ( Prior experience as a service writer or service advisor is highly desirable) 5+ years hands-on experience as a diesel mechanic or technician ( within heavy-duty industry required ) Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols Proficiency with diagnostic software, shop management systems, and basic office software (i.e., diesel laptop, Eaton, Bendix, ABS Brakes, JPro ) Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment A valid driver's license and a clean driving record ( required ) Current or ability to obtain at company expense: CDL Class B or Class A ( required ) Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus A degree or certification in diesel technology, or a related field ( preferred ) Proficient with MS Office Suite products with ability to conduct basic tasks in Excel Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The work is active Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law." #LI-MW1

Job Title: Remote Phone Support Representative Monthly Pay: $2,800 - $4,200 We're looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you'll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You'll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you. Job Responsibilities: Answer incoming calls from customers in a professional, helpful manner. Listen to customer concerns and provide clear, accurate answers. Guide callers through simple troubleshooting or next steps when needed. Record key details and conversation notes accurately in our systems. Follow company scripts and procedures to ensure smooth call handling. Maintain a calm and positive tone, even when addressing basic concerns. Stay connected with your remote team through chats and scheduled check-ins. Qualifications: Strong listening skills and clear verbal communication are essential. Comfortable working in a customer-focused, phone-based role. Ability to navigate computer tools and digital call systems during conversations. Dependable internet connection and a distraction-free home workspace. Positive, solution-focused attitude and willingness to learn. No prior call center experience required-comprehensive paid training provided. Previous experience in customer service, hospitality, or retail is helpful but not necessary. Perks & Benefits: 100% remote-work from home from anywhere in the U.S. Competitive monthly pay: $2,800 - $4,200. Paid training provided from day one. Flexible schedule options including weekends and evenings. Supportive, team-focused work culture. Advancement opportunities in customer service or supervisory roles.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

Remote Benefits Representative American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.Responsibilities: Develop customer success metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals _Present to families different benefits programs, enroll new clients, and open new accounts. _Oversee and prioritize each customer in your portfolio Qualifications: Must have a passion for helping others _** MUST BE A US OR CANADIAN CITIZEN ** Proven ability to work as a productive team member _Excellent communication and interpersonal skills _Self-motivated team player, proficient in multi-tasking Proficient with computers and Zoom preferred but not required _Ability to form and grow solid relationships with your client accounts Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.

JOOLA is for looking for an experienced Seasonal Customer Service Specialist with a passion for growth and interest in pickleball and table tennis! We are seeking a dynamic and results-driven Customer Service Specialist to join our team for the busy season. In this temporary role, you'll play a key part in supporting our growing pickleball business-driving and nurturing new opportunities while maintaining strong relationships with existing clients throughout the season. Responsibilities: Consumer Communication: Manage incoming emails and phone calls from consumers, providing timely responses to inquiries related to products, orders, and services. Order Processing: Assist in processing consumer orders through mult`iple communication channels (email, phone, web) and provide order confirmations. Complaint Resolution: Address customer complaints professionally and efficiently, ensuring a satisfactory resolution for the consumer while maintaining brand integrity. Product Inquiries: Respond to consumer questions about product details, availability, pricing, and shipping information. Customer Feedback: Gather consumer feedback and communicate insights to relevant departments to improve products and services. Data Management: Accurately document consumer interactions, transactions, and feedback into the customer relationship management (CRM) system. Order Follow-up: Monitor and follow up on pending or delayed orders, informing consumers of any changes or delays. Cross-Functional Collaboration: Work with internal teams (e.g., logistics, sales, marketing) to ensure timely responses to consumer needs and resolve issues. Customer Service Standards: Ensure that all consumer interactions meet company standards for quality and professionalism, maintaining a positive brand image. Special Projects: Support the customer service team with special projects as required, contributing to overall process improvement. Qualifications: High School diploma or equivalent 1-3 years of customer service experience, preferably in a consumer-facing role or call center environment. Strong verbal and written communication skills, with the ability to communicate clearly and effectively with consumers. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as NetSuite Experience with CRM software (Salesforce) is a plus About JOOLA: JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access

We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. As a private equity-backed company, Renova One offers the opportunity to work closely with leadership and portfolio operations teams to drive growth and create lasting value. Position Summary: The Client Service Specialist serves as a key point of contact for clients, providing bilingual (Spanish/English) support and ensuring timely, accurate communication throughout the order and service process. This role requires a high level of empathy, professionalism, and strong communication skills to deliver exceptional customer service. The Client Service Specialist collaborates closely with internal teams to manage orders, resolve issues, and support efficient front-office operations. This is a part-time position, expected to average approximately 25 hours per week. The ideal schedule is Monday through Friday, 11:00 a.m. to 4:00 p.m., though some flexibility may be considered based on business needs. Responsibilities & Duties: Administrative, Customer, and Communication Management Answer and direct incoming calls related to telephonic orders, warehouse deliveries, invoice inquiries, and inspection visits. Greet, admit, and escort office visitors and clients in a professional and courteous manner. Enter and manage orders received via email from property managers. Accurately document order details, status updates, and customer notes within internal systems. Follow up on “On Hold” and canceled jobs to confirm next steps or finalize closures. Installer and Project Coordination Manage daily communication with installers, providing job information, updates, and logistical support. Maintain clear and consistent communication with project managers regarding order progress and site updates. Facilitate coordination between project managers and property representatives to ensure accurate project execution. Data Management Scan, rename, and upload cut sheets, vinyl, and carpet work order packets to Global and Pilot systems. Ensure all project-related documentation is accurately filed and maintained for easy retrieval. Maintain organized records of orders, communications, and project notes. Responsible for managing order entry and fulfillment processes during the company's transition to the RFMS system. Qualifications: At least 2 years of professional experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in Microsoft Office and experience using CRM or customer service software Experience with RFMS is a plus High school diploma or equivalent required; associate's degree preferred Other: All offers of employment are contingent upon a background check Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.

ProLift Rigging is a privately owned, purpose-driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. OUR PURPOSE To acknowledge and glorify God by living in submission to Him as we steward His resources, giving Him thanks through the meaningful work we do, and directing the profits of our business to the redemptive work He is doing on the earth. OUR MISSION To be the best full-service lifting, rigging, and relocation solutions company, enabling total project success for teams that construct, move, or maintain mission-critical plant, machines, and equipment. Best is: Loyal and growing customers that consider us the best. Aligned, engaged, value-driven, and effective team members doing whatever it takes to achieve our mission. Esteemed by the participants in our industry. High return on capital. OUR CORE VALUES Safety - Evaluate risk, plan to mitigate it to protect customers, our team, the public, and property. Focus - Focus on the potential of our customers and fellow teammates, working for their success as if our success is on the line. Ingenuity - Think about, discuss, and implement ideas that make us better. Superintend - take seriously the opportunity to wisely invest time, talent, and capital for the benefit of others. Respect - Soberly respect others and the work we do. Both matters. Diligence - Remember that any meaningful goal is achieved through dogged persistence and staying engaged. Teamwork - We are a team that needs each members' contribution to achieve our mission. JOB SUMMARY We are seeking a professional salesperson with the ability to develop accounts in heavy industrial and energy markets with a high potential for repeat business. ProLift has grown to be a national full-service rigging and transport organization. Through our experienced project management, engineering, qualified rigging superintendents, operated crane and rigging services, specialized lifting and hauling equipment, and strategic warehouse locations. RESPONSIBILITIES: Develop strategies and tactics to penetrate targeted accounts Create and execute an annual sales plan with defined goals and objectives Prospect and qualify warm leads Conduct discovery meetings with existing and new customers to uncover needs Create and deliver solutions and proposal presentations to customer's decision-making team Develop the potential solutions, estimate and prepare tailored proposals Close sales by selling value and overcoming objections Coordinate front-end project development with our Operations team Individuals will be expected to complete ProLift Specific, Regulatory and Identified Equipment training through our internal LMS system. Individuals may be asked/required to complete 3rd party and customer required training to gain on-site access. Other duties as assigned/requested. PROLIFT RIGGING OFFERS: Competitive salary Bonus program that pays for performance 401(k) Medical, Dental, and Vision coverage Vacation and Holiday Pay Disability Insurance Life Insurance Other additional personal and professional benefits are available. Required Qualifications: 3+ years of successful outside B2B sales experience Excellent hunting/prospecting skills Experience in the crane & rigging industry Strong CRM skills Consultative approach to building relationships and achieving sales goals Education: High School diploma or equivalent. EOE/AA Minority/Female/Disability/Veteran

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Work Mode: Remote $500 Sign on Bonus! Opportunity Apply today to join our Jan 12, 2026 training class! As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities Functional Skills * Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. * Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. * Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. * Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. * Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. * Gain knowledge of all Kohler and Sterling products and the associated warranties associated. * Read and understand technical publications, diagrams, and specification documents. * Excellent interpersonal and communication skills. * Track orders, provide availability, and other shipping information. * Up sell Kohler and Sterling products and accessories as appropriate. * Assist with implementing procedures to maximize up-time and phone coverage. * Track trends in product variations and report to engineering and quality as appropriate. * Participate in department initiatives as needed. * Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. * Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. Skills/Requirements High school diploma or GED required, 2-4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required. Work from home requirements: Equipment provided! * The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. * Have a separate confidential and distraction free workspace with no background noises * Freedom from other responsibilities - you must be focused on delivering a world class service experience. * Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. * Part-time hours are 34-36 hours/week after training, more will be required during peak season. #LI-Remote #LI-KS1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.