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Service Desk Analyst
Agility Partners 4.6
Technical services analyst job in Columbus, OH
The Service Desk position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required. This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include:
Detailed Description:
Provide outstanding service to, and build relationships with Huntington colleagues every day
Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals
Maintain up to date knowledge on Huntington products, services, technology, and procedures
Compile documentation necessary for effectively fulfilling customer needs
Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful
Follow up with customers to ensure issue has been resolved
Drive initiatives that improve the service desk
Partner with internal support groups in providing the best service to our colleagues
Other duties as assigned
Basic Qualifications:
Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.
Associate's Degree
Preferred Qualifications:
Candidates must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule
Previous banking environment experience preferred
Ability to demonstrate professional verbal communication skills
Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material
Ability to professionally handle irate customers
Ability to use a headset and to sit for long periods of time
Experience with Microsoft Office applications and the Internet
A+ and Network+ certifications
HDI certifications
$32k-43k yearly est. 5d ago
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Neuroradiologist - REMOTE 7 On / 14 Off
Maimonides Medical Center 4.7
Remote technical services analyst job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
$45k-54k yearly est. 2d ago
Entry-Level Remote IT Specialist Maryland (Veteran-Friendly)
Evolve Systems
Remote technical services analyst job
About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Collaborate with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 strongly encouraged to apply
No IT experience required full training provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible remote work options and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
$26-33 hourly 11d ago
Information Technology Support Specialist
Ascend Healthcare Inc.
Remote technical services analyst job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT ServicesTechnician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
$38k-65k yearly est. 4d ago
Computer Aided Design Support Engineer
Hcltech
Technical services analyst job in Raymond, OH
HCLTech is seeking a highly talented and self-motivated Computer Aided Design Support Engineer to install, configure, administer, troubleshoot, and migrate CAD tools such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks. This role involves ensuring seamless integration with existing systems, providing technical support, and collaborating with engineering teams to optimize application performance.
Job Title: Computer Aided Design Support Engineer
Job ID: 1641005BR
Position Type: Full-time
Location: Raymond, OH
Responsibilities:
Installation and Configuration:
Install and configure CAD applications such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks.
Ensure proper setup and integration with existing systems and workflows.
Administration:
Manage user accounts, permissions, and access controls.
Maintain application settings and preferences to optimize performance.
Troubleshooting:
Provide technical support for any issues related to CAD applications.
Diagnose and resolve software and hardware problems.
Collaborate with vendors and other IT teams to address complex issues.
Application Migration:
Plan and execute migration of CAD applications to new versions or platforms.
Ensure data integrity and minimal disruption during migration processes.
System Monitoring & Maintenance:
Monitor system performance and usage to identify potential issues.
Perform regular maintenance tasks such as updates, patches, and backups.
Implement and maintain disaster recovery plans.
User Support and Training:
Assist users with application-related queries and provide training on best practices.
Develop and maintain documentation for application usage and troubleshooting.
Collaboration:
Work closely with design and engineering teams to understand their needs and provide tailored support.
Participate in cross-functional projects to enhance application capabilities and integration.
Skills :
Technical Expertise:
Proficiency in 3DEXPERIENCE, CATIA V5, Delmia, and Team center.
Strong understanding of CAD application architecture and functionality.
Problem-Solving:
Excellent troubleshooting skills and ability to diagnose complex issues.
Ability to work under pressure and manage multiple tasks simultaneously.
Communication:
Strong verbal and written communication skills.
Ability to explain technical concepts to non-technical users.
Experience:
Previous experience in a similar support role is highly desirable.
Familiarity with standard practices and service management.
Pay and Benefits
Pay Range Minimum: $63000 per year
Pay Range Maximum: $96000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
$63k-96k yearly 4d ago
Technical Support Specialist
Whisker Labs 4.0
Remote technical services analyst job
About the Role:
As a Technical Support Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board!
Key Responsibilities:
Provide phone and email support to Ting customers, ensuring timely and professional assistance.
Create, maintain and follow clear, concise, and accurate documentation for internal and external use.
Troubleshoot and resolve issues down to the root cause.
Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners.
Identify, report, and document technical issues.
Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines.
Support the Engineering team by testing software and hardware, contributing to product improvements.
Perform other duties as required to support business objectives.
Candidates Requirements:
Associate's degree or valid, up-to-date certification in a related field.
2+ years of experience in technical support or customer support roles.
Experience using ticket systems to track and resolve customer inquiries.
Proven ability to deliver exceptional customer care via phone and email.
Strong organizational skills with the ability to multi-task in a fast-paced environment.
Self-motivated and disciplined to excel in a remote work setting.
Availability to work a rotating schedule, including nights, weekends, and holidays.
Why Join Us?
By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs.
Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$35k-64k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical services analyst job in Columbus, OH
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-40k yearly est. 17h ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote technical services analyst job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
Technical Integration Services Support (Remote)
Dev 4.2
Remote technical services analyst job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As Technical Integration Services Consultant, you will work with our largest customers. Many of them are looking to disrupt their recruiting and HR processes, and you will help them continue to achieve this. You will be responsible for troubleshooting integration bugs, implementing code fixes, and communicating with clients to help with training and guidance. It is a rewarding role that allows you to work closely with our clients while improving your technical skills.
This is a fully remote role and candidates may be located anywhere in the US with the east coast preferred.
What you'll deliver:
identify integration issues and implement code fixes, using a middleware platform. This includes communicating with customers discussing issues over phone and email.
enhance and update SmartRecruiters integrations, improving designs for error handling, migrating to new APIs, and optimizing for better scalability to name a few.
Work with Project Managers to plan, coordinate and deliver all customer integrations between SmartRecruiters and other global HR vendors.
regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions.
create and improve existing documentation for integrations.
collaborate with SmartRecruiters' engineers to ensure product releases are available in our API and properly tested.
Qualifications
You have been successful in identifying and fixing technical issues. This can include investigating areas within integrations, SSO and data migrations.
You have experience in a support role communicating over email and phone with clients.
You have experience writing scripts and code in a language or middleware platform.
You have understanding of and experience with application integration technologies and projects is preferred.
You have prior experience in SaaS / On-Demand applications
You are able to work independently, manage projects and communicate technical issues to non-technical people.
You have experience working in a fast paced environment with the ability to manage multiple concurrent projects.
Customer satisfaction and problem solving skills are essential.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$51k-85k yearly est. 60d+ ago
Senior Contract Support (SCS)
Priwils
Remote technical services analyst job
The Senior Contract Support (SCS) provides advanced acquisition expertise, guiding procurement activities across pre-award and post-award phases. The role involves leading junior staff, refining source selection criteria, analyzing complex contracting issues, and ensuring compliant, high-quality procurement packages. Depending on assignment, the SCS must hold specialized experience in Construction/AE, Complex Service Contracts, or Real Property Leasing.
Responsibilities:
Ability to provide clear leadership, technical direction, and guidance to all lower-level acquisition personnel.
This is a Remote (work from home) position.
Possess excellent time management and writing skills.
Ability to collaborate with customers and stakeholders on performance requirements among multiple sites and service lines to obtain agreement, standardize enterprise equipment, supply and/or service requirements in support of strategic acquisition plans.
Ability to refine and improve source selection evaluation criteria.
Ability to make suggestions by analyzing difficult contracting issues and identifying alternative courses of action to satisfy specialized requirements and solve a variety of contracting problems.
Ability to conducting gap analyses and understanding of cost elements which go into the production, management or delivery of a healthcare resource service or product.
Ability to provide advisory support and prepare procurement packages for review in accordance with customer requirements and in compliance with VA policy and procedures, to include federal and state laws and regulations.
Specialized Experience Requirements
Construction / Architect-Engineering (AE)
For SCS assigned to Construction/AE acquisitions:
Knowledge of construction and AE contracting requirements.
Familiarity with FAR Parts 14, 15, 36, and 43.
3 years developing AE solicitations and administering AE contracts and modifications.
3 years developing construction solicitations and administering construction contracts and modifications.
Complex Service Contracts (e.g., Healthcare Services)
For SCS assigned to Complex Service acquisitions:
In-depth knowledge of FAR 13 and 15.
Familiarity with medical terminology.
5 years developing and administering complex service solicitations, contracts, and modifications.
Leasing and Specialized Contracts
For SCS assigned to Real Property Leasing or specialized agreements:
Knowledge of real property leasing, utilities, space-sharing agreements, non-medical agreements, and hotel services for Veterans.
Familiarity with FAR, VAAR, GSAM, GSAR, public laws, and agency policy.
2 years developing lease-related solicitations, contracts, and modifications.
$73k-106k yearly est. Auto-Apply 17d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical services analyst job in Columbus, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-82k yearly est. 9d ago
Inperson Interview for Help Desk Support in Columbus Ohio
360 It Professionals 3.6
Technical services analyst job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1)
Duration of Contract 1 Months + Extendable
Interview Type In Person Only
Location: Columbus, Ohio, 43223,
Qualifications
· Understanding of Desktop Support and Software Licensing Services.
· Uses creativity and innovation to automate and streamline processes and procedures.
· Understands customer support, likes to work with people and can ensure that the customer is satisfied.
· Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.
· Working knowledge of Excel spreadsheets.
· Strong communication/leadership skills.
· Strong influence, collaboration and negotiation experience.
· Ability to collaborate with supporting resources across business and/or functional lines.
· Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
· Act as the escalation point for high priority support issues.
· Ability to interpret end user license agreements.
· Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
· Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests).
· Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
· Must be knowledgeable in the English language/speak clearly and understandably use the English language.
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$37k-63k yearly est. 60d+ ago
Helpdesk Support
Us Tech Solutions 4.4
Technical services analyst job in Columbus, OH
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Job Details:
• Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
• Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications,
• telephony and paging systems, personal computers and mobile devices.
Qualifications
• Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
• Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.
Additional Information
Kushal kumar
IT Recruiter
US Tech Solutions
Phone No. #
************
$29k-36k yearly est. 17h ago
Technical Support Specialist - East Coast
Airtable 4.2
Remote technical services analyst job
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do
Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
$73k-95.3k yearly Auto-Apply 6d ago
IT Helpdesk Support
American Freight 3.8
Technical services analyst job in Dublin, OH
Job Title: IT Helpdesk Support
Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.
Responsibilities:
Provide technical support to clients via phone, email, or in-person.
Identify, troubleshoot, and resolve IT-related issues.
Document and track all support requests and resolutions in the ticketing system.
Perform remote or on-site installations, upgrades, and repairs of hardware and software.
Assist with user account management, password resets, and access permissions.
Collaborate with other IT team members to resolve complex issues.
Provide training and guidance to end-users on using technology and software.
Stay up to date with the latest technology trends, software updates, and security protocols.
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.
Requirements:
Proven experience as an IT Helpdesk Support or similar role
Excellent communication and customer service skills
Strong technical knowledge of computer hardware, software, operating systems, and networking
Experience with ticketing systems, remote desktop tools, and diagnostic utilities
Familiarity with ITSM best practices, such as ITIL
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills
Ability to multitask and prioritize tasks in a fast-paced environment.
Bachelor's degree in computer science, Information Technology, or a related field is preferred, but not required.
Compensation:
As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
$17-25 hourly 60d+ ago
IT Desktop/TV Installation Technician
Data Source Technology LLC 4.5
Remote technical services analyst job
Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption.
Position Summary:
The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices.
This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles.
This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license.
Key Responsibilities
Device Deployment & Installation
Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices.
Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing.
Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines.
Site Preparation & Coordination
Stage and inventory equipment prior to installation.
Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity.
Follow construction drawings, elevation plans, and device location maps to ensure accurate placement.
Testing & Documentation
Power on and test installed equipment, ensuring network connectivity and device functionality.
Record serial numbers, locations, and configuration status in project tracking tools.
Communicate site conditions, issues, or conflicts to the lead engineer or project manager.
General Labor & Field Work
Use hand and power tools safely to drill, mount, route cables, and secure equipment.
Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed.
Maintain cleanliness, safety, and professionalism on job sites.
Required Skills & Competencies
High school diploma or equivalent (technical certifications or associate degree a plus but not required)
12 years of experience in one or more of the following:
Technology or AV installation
Low-voltage cabling
Construction or facilities work involving mounting, wiring, or equipment setup
Familiarity with basic computer hardware, network connections, and peripheral setup.
Ability to read and follow floor plans, elevation drawings, and installation diagrams.
Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.).
Ability to lift 50+ lbs, work at heights, and operate safely in construction environments.
Strong attention to detail, dependability, and willingness to learn.
Valid drivers license and reliable transportation to job sites.
Preferred Qualifications
OSHA 10 or OSHA 30 Certification
Basic understanding of Ethernet cabling and network testing tools
Prior experience in healthcare or clinical technology deployments
Familiarity with structured cabling and mounting systems (Peerless, Chief
/ICW arms,
etc.)
What We Offer
Competitive salary based on experience
All travel expenses reimbursed
Supportive team culture and leadership structure
Opportunity to work on large-scale, high-impact technology projects in the healthcare space
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities.
All work will include travel and overnight stays across the US.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$52k-82k yearly est. 1d ago
Resource Solutions Project Professional
UHY 4.7
Remote technical services analyst job
JOB SUMMARYUHY is a global accounting network with 330 offices and 8,600 staff in 101 countries. In the United States, UHY provides audit & assurance, tax, advisory, and consulting services. Our Resource Solutions Group delivers specialized services for the Office of the CFO, offering experienced interim professionals for a wide range of accounting and finance projects.JOB DESCRIPTION
Leverage your expertise to drive mission-critical accounting and finance projects for mid-market to large-size clients. As an experienced professional, you'll address complex challenges across diverse industries.
Ideal Candidate Profile
Self-starter who thrives in dynamic environments
Quickly assesses situations and develops effective solutions
Works independently while collaborating with client teams
Example Responsibilities and types of engagements:
Serve as Interim Controller, overseeing financial operations
Manage accounting functions, transactions, and month-end closings
Prepare and analyze financial statements, budgets, and forecasts
Implement and monitor internal controls for regulatory compliance
Lead special projects (e.g., system transitions, audit preparations, M&A financial integrations)
Requirements
10+ years of experience in accounting, finance, or related fields Experience working in complex, multi-entity corporations Exceptional problem-solving skills Strong self-motivation and initiative in ambiguous situations Proficiency in accounting applications (e.g., NetSuite, Oracle, SAP) and data analysis tools Bachelor's degree CPA or equivalent certification preferred Effective communication skills across all organizational levels Ability to pass thorough background checks (criminal, credit, education, certification, references)
We Offer
Diverse project opportunities with mid-market to large enterprises
Comprehensive benefits: Medical/dental/vision insurance, Paid Time Off, Paid Holidays, 401K, Life Insurance
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
$66k-87k yearly est. Auto-Apply 60d+ ago
Sr. Technology Training & Adoption Analyst
Benesch Law 4.5
Remote technical services analyst job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
The salary range for this position is $77K to $99K.
Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$77k-99k yearly 42d ago
Technical Specialist - IT Information Security (Golden Colorado)
Con Edison 4.9
Remote technical services analyst job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
$80k-102k yearly est. Auto-Apply 8d ago
IT & Cybersecurity Specialist - USGS Federal Systems (REMOTE)
Xcellent Technology Solutions 3.6
Remote technical services analyst job
Work at the intersection of mission and technology - protecting systems that literally map the nation. Secure the backbone of national geospatial data that supports everything from disaster response to environmental research and infrastructure planning!
This is your chance to join a high-impact team responsible for securing the infrastructure behind The National Map-one of the United State Geological Survey's (USGS) flagship programs. This role is critical to maintaining the integrity and availability of vital elevation data used nationwide for science, safety, and sustainability. Joining us as a key member of the cybersecurity operations, you will collaborate directly with USGS stakeholders, IT administrators, and Department of the Interior (DOI) security teams. You'll assist in tracking, remediating, and preventing security threats across a complex ecosystem of desktops, laptops, servers, and enterprise systems. Join us in supporting USGS and be a part of a thoughtful, experienced team that values precision, proactive problem-solving and professional growth while supporting a federal science mission with long-term national significance!
Requirements
Must have the ability to receive / maintain a favorable adjudicated Public Trust investigation (US Citizen or Lawful Permanent Resident for at least 3 years)
You have achieved a Bachelor's Degree + 5 years of relevant experience with hands-on cybersecurity or system security experience in order to understand system interdependencies, identifying risks, and implementing practical, compliant security controls.
Demonstrated expertise in vulnerability remediation, log analysis and risk assessment in order to monitor, analyze, prioritize, and resolve vulnerabilities to maintain system authority to operate (ATO) and ensure mission continuity.
Experience in patch management and verification to ensure systems remain protected against known threats and compliant with USGS's enterprise patching schedule.
Strong understanding of federal compliance frameworks (i.e., STIG) to support system hardening, compliance tracking, and audit preparedness throughout the system lifecycle.
Clear communication and cross team coordination as you must be comfortable working across distributed teams, communicating clearly with system owners, engineers, and federal stakeholders to explain risks, outline remediation steps, and coordinate implementation.
Nice to Have Industry Certifications
Security +, CISSP, Certified Ethical Hacker, or equivalent
If you are ready to grow in a high-trust environment where your expertise is valued, your ideas heard, and your curiosity is encouraged and ready to shape the future of national geospatial data - securely, send your resume in today!
*PLEASE NOTE: Health benefits are not offered