How To Become A Technical Services Assistant: What It Is and Career Path

What is a technical services assistant and how to become one

Updated January 8, 2025

4 min read

Technical services assistants are junior-level administrative employees who report directly to the company manager or team leader. Their role is to provide both executive and technical support for business clients or the internal team. They work in a variety of fields, including healthcare, computer science, manufacturing, and banking.

In this role, your employer might expect you to conduct simple administrative tasks such as filing, writing e-mails, copying notes, organizing meetings, and replying to telephones. You would also need vital technical support such as device configuration and washing, criteria setting, dosing tests, and monitoring.

You require high-level management skills, professional knowledge, and the ability to work in a high-pressure atmosphere to succeed as a technical assistant. In the end, you must also deliver useful and practical assistance both within and outside of the workplace. By doing so, you can make up an annual salary of $29,178.

ScoreTechnical Services AssistantUS Average

Salary

2.9

Avg. Salary $37,186

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.4

Race

American Indian and Alaska Native 0.41%

Asian 11.75%

Black or African American 10.94%

Hispanic or Latino 16.22%

Unknown 5.38%

White 55.30%

Gender

female 46.16%

male 53.84%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become a technical services assistant

Explore technical services assistant education requirements

Most common technical services assistant degrees

Bachelor's

59.1 %

Associate

16.5 %

High School Diploma

10.7 %

Start to develop specific technical services assistant skills

Skills	Percentages
Data Entry	12.75%
Technical Support	10.51%
Patient Care	9.84%
Customer Service	9.64%
Technical Assistance	7.32%

Complete relevant technical services assistant training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New technical services assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a technical services assistant based on U.S. Bureau of Labor Statistics data and data from real technical services assistant resumes.

Research technical services assistant duties and responsibilities

Manage a host VoIP phone solution for all local and remote users.
Manage paperwork associate with HVAC procedures.
Follow ITIL ITSM framework to coordinate monthly configuration and release changes from QA to production to meet USDA SLA.
Develop PowerPoint presentations for sales force.

Prepare your technical services assistant resume

When your background is strong enough, you can start writing your technical services assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a technical services assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable technical services assistant resume templates

Build a professional technical services assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your technical services assistant resume.