Education Technology Specialist
Technical Services Assistant Job In Arlington, VA
Job Title: Specialist
Industry: Event Management
Pay: $60,000 - $69,000 (9% Bonus based on individual and company goals)
About Our Client:
Our client is a leading organization dedicated to advancing board leadership across public, private, and non-profit sectors. With a mission to provide executives with the essential knowledge and resources to navigate complex business challenges and enhance shareholder value, they offer valuable education, resources, and networking opportunities.
Job Description:
The Specialist will be responsible for managing event registrations, coordinating webinars, and using C-Vent and C-Vent Studio to facilitate successful event execution. This role is ideal for someone at the junior level, with a strong desire to grow within the event management field.
Key Responsibilities:
Oversee the entire event registration process, ensuring that attendees are accurately registered, their data is properly managed, and any troubleshooting issues are swiftly addressed
Coordinate and assist in the seamless execution of webinars, including preparing content, testing equipment, setting up virtual platforms, and providing technical support during events
Use C-Vent and C-Vent Studio to set up and manage event pages, track registrations, and ensure smooth integration with other event systems. Troubleshoot and provide solutions for any system-related issues
Maintain and update event data, generating reports and providing insights for event performance, attendee engagement, and registration trends.
Serve as a point of contact for event-related inquiries, providing excellent customer service to internal teams, clients, and event participants
Work closely with the content team and senior management to ensure alignment on event goals, objectives, and expectations. Collaborate with cross-functional teams to implement content and promotional strategies for events
Assist in post-event tasks, including follow-up communications, data reporting, and gathering feedback to evaluate event success and identify areas for improvement
Stay updated on the latest trends and best practices in event technology, particularly with C-Vent, and bring forward suggestions for system enhancements or new tools that can improve event efficiency
Qualifications:
Experience with C-Vent and C-Vent Studio Required (Must Have Proven Experience in Order to be Considered)
Previous experience in event registration or webinar coordination Required
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Excellent communication skills, both written and verbal
Proficiency with Microsoft Office Suite and webinar tools
Additional Details:
Location: Rosslyn, VA
Hybrid Working Model (Tuesday-Thursday in office, Monday and Friday Remote)
Vaccine required for in-office work
Benefits package available
9% annual bonus based on individual and company goals, paid out February 15th each year
Perks:
Competitive salary with performance-based bonus
Opportunities for growth within a dynamic team
Collaborative work environment with a strong focus on professional development
Health and wellness benefits included
Help Desk Technician
Technical Services Assistant Job In McLean, VA
Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction.
The Corporate Help Desk / Close Support Technician is responsible for delivering comprehensive technical assistance and support to corporate staff and end-users within the organization. This role involves troubleshooting, problem-solving, and providing solutions for software, hardware, and network-related issues. The technician will work both remotely and on-site to ensure end-user productivity and a seamless IT experience.
(This is a part time position)
Key Responsibilities:
Technical Support and Troubleshooting:
Provide first-line support by troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
Handle requests via phone, email, and ticketing system, ensuring timely resolution and user satisfaction.
Escalate complex issues to higher-level IT staff or specialized teams as needed.
Software and Hardware Maintenance:
Install, configure, and update software applications on desktops, laptops, and mobile devices.
Perform hardware diagnostics, repair, and replacement as necessary, including setting up new hardware and decommissioning old hardware.
Collaborate with asset management teams to track hardware and software inventory.
User Training and Documentation:
Educate end-users on best practices and use of standard applications, email, and collaborative tools.
Create and update support documentation, FAQs, and knowledge base articles to aid both users and IT team members.
Conduct periodic refresher training sessions for corporate staff.
Close Support for Executives and VIPs:
Provide tailored, high-priority support to executive staff and VIPs, ensuring swift response and discreet handling of issues.
Conduct proactive checks and preventive maintenance for executive devices and meeting room technology.
System Monitoring and Proactive Problem Resolution:
Monitor IT systems for performance and reliability, proactively identifying potential issues and addressing them before they affect end-users.
Assist in implementing software patches, updates, and security measures.
Collaboration with IT and Security Teams:
Work closely with network administrators, systems engineers, and security teams to address IT needs and enforce policies.
Participate in IT projects, such as new software rollouts, office moves, or system upgrades, as assigned.
Required Skills and Qualifications:
Education and Experience:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2+ years of experience in a help desk, technical support, or desktop support role.
Technical Proficiency:
Strong knowledge of Windows and mac OS operating systems.
Proficiency in Office 365, VPN, remote desktop tools, and common enterprise applications.
Familiarity with network fundamentals, including LAN, Wi-Fi, and VPN configurations.
Customer Service Skills:
Excellent interpersonal and communication skills with a focus on empathy, patience, and professionalism.
Ability to handle high-pressure situations calmly and efficiently, particularly for high-level executives and VIPs.
Problem-Solving and Adaptability:
Strong analytical skills to diagnose and resolve complex technical issues.
Flexibility to work on-site or remotely as needed, including occasional after-hours support.
Preferred Qualifications:
Certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar.
Experience with service desk or ticketing systems (e.g., ServiceNow, Jira).
Basic scripting knowledge for automation of routine tasks.
This role requires a balance of technical expertise, strong communication skills, and a commitment to providing excellent support to internal users across various levels in the organization.
Information Technology Support Specialist
Technical Services Assistant Job In Fairfax, VA
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting.
Implements medium to high risk changes on production systems.
Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure.
Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
Deploys standard repeatable build outs of medium complexity.
Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests.
Analyzes system performance indicators and recommends improvement actions.
Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required.
Installs and maintains third-party tools.
Makes proactive suggestions for service improvements.
May train less experienced staff in the supported products and best practice for production support.
Minimum Qualifications
Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred.
2-5 years of experience in information technology, systems administration or other IT related field.
Other Job Specific Skills
Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
Applies standard methodology, techniques, procedures and criteria.
Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems.
Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
Exceptional customer service skills.
Experience preferred with cloud infrastructure, digital workspace, and storage technology
Technical Support Specialist
Technical Services Assistant Job In McLean, VA
Guidance and advice to personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills.
Responsibilities (include but not limited to):
Act as a sub-area resource in On-site (OSTS) applying technical knowledge to develop and implement solutions to complex technology issues.
Laptop troubleshooting, maintenance and administration.
Apple MacBook support and troubleshooting.
Apple iOS and Android device support; setup and configuration.
Knowledge and understanding of HP, Xerox and Canon print devices.
Anticipate and respond to complex technology support issues.
Strong knowledge and understanding of Win10, Office 365.
Instant Messaging tools; TEAMs.
Excellent customer service skills, meeting with users in person to resolve complex technology issues.
Ability to perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems.
Analyze the impact of decisions, and guides others through the solution process in order to satisfy customer, OSTS and Firm needs and objectives.
Provide meaningful contributions to team efforts to enhance overall departmental effectiveness.
Leverage multiple resources or coordinating with other teams in order to meet customer needs.
Facilitate the implementation and support of defined Technology solutions.
Communicate system updates to customers as required.
Coordinate, track, and maintain inventory.
Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now
Perform software and Firmware upgrades and testing as needed or part of an initiative or project.
Use root-cause analysis, and troubleshooting at the operational level, work to proactively identify technical and support problems and solutions to prevent future occurrence.
Participate in postmortem analysis of significant projects or events, sharing best practice techniques and solutions.
Share solutions throughout Global IT using appropriate channels. Familiar with Yammer, SharePoint and other collaboration tools.
Provide technical guidance and consult with customer stakeholders.
To qualify, candidates must have:
• Excellent interpersonal, communication and organizational skills
• Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment
• Able to work effectively with high level customers and other management personnel
• Excellent Customer Service skills.
Help Desk Technician
Technical Services Assistant Job In Sterling, VA
is for an 8 week short term project **
Job Title: Helpdesk Support Specialist
Pay: $22.75 per hour
Duration: 6-8 weeks (Short burst project)
Start Dates:
January 27th start class
February 3rd start class
February 10th start class
Shift Work:
Early morning, normal hours, and late shift (no later than 8 PM)
Some weekend shifts available (Tue-Sat, Sun-Wed)
Scope of Work: We are seeking Helpdesk Support Specialists for a short-term project involving a file share migration from hard drives to SharePoint. This project will impact all users and requires both phone and onsite support across multiple sites. Candidates will handle a mixture of helpdesk tickets and migration tickets. If migration ticket volume is low, team members will assist with Tier 1, 2, and 3 support tickets.
Responsibilities:
Provide phone and onsite support for file share migration
Assist users with issues related to the migration process
Handle helpdesk tickets, including Tier 1, 2, and 3 support
Perform password resets and manage Active Directory
Utilize ServiceNow or other ticketing systems (Remedy experience is acceptable)
Ensure excellent customer service and support
Requirements:
Demonstrated experience in phone support and customer service
Experience with SharePoint and understanding the differences between hard drives and SharePoint
Previous experience with file share migrations
Proficiency in password resets and Active Directory management
Generalized support experience in Tier 1 and Tier 2
Ability to hardwire into a personal router at home
Willingness to drive to Sterling, VA to pick up equipment, spend 1 hour learning setup, and then set it up at home
Technical Specialist
Remote Technical Services Assistant Job
MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world's most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.
Summary:
The Technical Specialist is responsible for providing and ensuring that the highest level of customer service is provided to external customers, executive leadership, as well as corporate and field employees. The Technical Specialist/Technologist will support their business partners from a technology standpoint. This resource would have a wide variety of responsibilities, many of which would be self-defined and change as the business progresses. A core responsibility of the role is to perform administrative duties of the workforce management system, which is currently UKG Pro Workforce Management.
Essential Job Functions:
Identifies, evaluates, prioritizes and selects current and future company-wide software applications that support evolving business needs
Makes decisions and evaluate changes to business rules and process steps that impact corporate-wide software solutions
Accountable for deploying the technology elements of business solutions that impact headquarters and field personnel
Leads meetings to provide knowledge of the business process and rules as it relates to technology decisions
Ensures the strategic and tactical interests of the business are presented within technology solutions
Leads in the adoption/change management and on-going compliance of new technology solutions implemented
Creates best practices as well as technical support documentation
Focuses on continuous improvement to assess current technology solutions for needed enhancements
Develops innovative and creative ideas related to the design and development of technology solutions
Performs due diligence on vendors and their technology solutions
Tests and validate deployment of technology solutions on computers and mobility platforms solutions such as iPad, iPhone, Android, Windows Phone, Mac, PC etc.
Performs workforce management system administration (UKG Pro Workforce Management)
Performs basic customer relationship management (CRM) administration
Builds and maintains productive customer relationships with program management.
Works closely with Subject Matter experts throughout various programs and back-office management
Administers and maintains company-wide software programs and solutions to enable the business to effectively operate
Problem solve and develop solutions for the entire software relative to continuous improvement
Lead root-cause analysis of incidents, offer recommendations to the business, and be able to communicate complex solutions to a non-technical audience
Required Knowledge, Skills and Abilities:
Knowledge of Microsoft based authentication methods and technologies
Workforce management systems expertise (UKG Pro Workforce Management)
Excellent written and verbal communication skills are a must
Ability to successfully manage changing priorities, timelines, and prioritize multiple projects simultaneously
Good understanding of cloud computing (specifically SaaS applications) and exposure to technologies supporting applications
Knowledge with Software Development Lifecycle (SDLC)
Demonstrated experience working in a team environment (in person and virtual) as well the ability to work independently
Technical, organizational, and communication (written and verbal) skills that enable the ability to take requirements from business user and translate into developer specifications
Problem analysis and solving skills for mid to high level complexity problems; ability to identify root causes of problems and differentiate between perceived and actual problems
Must be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlines
Intermediate to Advanced knowledge of MS Office Suite (Teams, Outlook, Word, Excel, and PowerPoint)
Basic knowledge of SQL Scripts (Ex: Select, Filter, and Join) and tools used to run them
Basic to intermediate knowledge of Customer Relationship Management (CRM) platforms
Must have an eye for data quality and experience enforcing data governance
Flexibility and adaptability outside the assigned core responsibilities
Job Requirements:
Bachelor ‘s Degree in Computer Science or related field
Minimum 1-2 year(s) experience in IT Business Analyst/Consulting role, or related position such as the IT Technical Specialist
Technical certifications are a plus
Four (4) in-office workdays per week and the option to work remote OR in office on fifth (5th) day
Off hours support 7 days per week
Information Technology Support Specialist
Technical Services Assistant Job In Richmond, VA
Responsibilities: Provide first and second level support for a variety of hardware and software issues for 800+ users in the USA and Canada.
Identify, research and resolve technical problems
Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Participate in auditing and documenting hardware and software inventory
Manage projects and other work, as assigned
Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts
Install necessary software for users to perform daily tasks (internal company software, Microsoft Office suite, etc.)
Setup and Configure Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Research and make recommendations on products, services, protocols, and standards in support of IT procurement and development
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Function Specific Required Skills and Competencies: Strong Knowledge of supporting Windows 10 and 11Laptops, IOS products, Android products, and Chromebooks.
Working Knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
Required Minimum Years Experience: 2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support
IT Support Specialist
Remote Technical Services Assistant Job
PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:
This position supports overseeing computer systems for businesses and offers support to the system's users. This may be internal assistance, working directly with staff who use the computer systems or it may be assisting external customers who access the systems via the Internet.
ESSENTIAL TASKS AND RESPONSIBILITIES:
The following job functions are not all-inclusive. The employee must perform other job-related tasks/responsibilities the supervisor requests. Job duties may change as required by the needs of the company.
1. Effectively and efficiently respond to help desk tickets, user requests, emails, and all other forms of communication for IT support issues from end users, if applicable customers and visitors.
2. Possess the ability to evaluate vendor-supplied software by observing user objectives, testing software compatibility with existing hardware, etc.
3. Train users on new or existing software as designated by management.
4. Install, troubleshoot, and maintain computer systems, including software deployments, OS Deployments, and other applicable applications.
5. Contribute to team efforts, including support of other locations and remote-based users as needed.
6. Detailed documentation of steps taken to resolve, troubleshoot, and root cause analysis on all IT support operations. Including Help desk tickets and help desk articles.
7. All other duties and responsibilities as assigned.
REQUIRED QUALIFICATIONS:
1. Possess and display Interroll's Values at all times:
a. Long-Term Thinking
b. Committed to Excellence
c. Always Respectful
d. Passionate about Customers
2. Possess an Associate's Degree in Information Technology, Computer Sciences, or higher or an equivalent of documented work experience and educational training.
3. Inform end-user confidence, keeping and projecting operations, data, and privacy information standards following Company Policies and Procedures.
4. Strong confidence in all Microsoft Operating Systems, Microsoft Office Core applications, and Network Knowledge.
5. Ability to work with minimal supervision and proficiency in multi-tasking abilities.
6. Possess advanced proficiency in one or more software programs including Microsoft Office products, plus knowledge of manufacturing software.
PHYSICAL DEMANDS:
While performing the functions of this job, the employee is regularly required to use hands to finger, feel, or handle; the employee must regularly reach with hands and arms. The employee is frequently required to stand and sit. The employee is occasionally required to walk, stoop, kneel, crouch, crawl, talk and hear. The employee must regularly lift and/or move up to ten pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and/or vibration. The noise level in this environment is usually quiet.
Managed Services - IT Support Specialist
Remote Technical Services Assistant Job
FOR HOURS 11PM - 7:30AM**
Please do not apply if you are not willing to work these hours.
Overview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Department: Managed Services
Schedule
Night Shift: 11pm - 7:30am
Monday to Friday
Location: Raleigh, NC
[Fully Remote]
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications Education and Training
High school diploma required; college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Relevant entry-level certifications preferred:
Google IT Support Professional
CompTIA A+, Network+, Security+
Microsoft MTA
ITIL v4 Foundation
Windows: 2 years (Required)
Mac OS: 2 years (Preferred)
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Security Help Desk Technician
Remote Technical Services Assistant Job
Looking for a way to launch your career in cybersecurity?
?
Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.
We are looking for a motivated help desk support technician that is motivated to learn and develop their skills in cybersecurity.
What do we need from you? Talented, tenacious individuals looking to learn and help IT teams improve their cybersecurity controls and posture. We're actively hiring helpdesk personnel to help us fulfill our mission of protecting a Million people.
Even Better? Experience with Windows AD, AAD, and operating system support would be ideal. Do you have experience working in a NOC or SOC as well? Tell us about it.
Your typical day will consist of:
Manage support calls and improve our documentation
Follow up with clients to make sure their issues are resolved
Document how to help IT support companies manage their security
Run pen test reports and security risk assessments for clients
Analyze pen tests, security log, alert, and event data (We will train you)
Escalate and document problematic issues
Qualifications for Helpdesk Technician
Proficient with Windows environments (5 years)
Excellent oral communication skills
Detail-oriented in order to keep detailed notes on tickets
Highly organized to keep Helpdesk requests in order
Ability to diagnose and resolve basic computer technical issues
MSP experience a plus
Yep, this is a full-time gig with benefits.
Healthcare-Health, Dental, and Vision (we cover all premiums)
401K (with employer match)
Flexible schedule and paid time off
Completely remote position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!)
We are revolutionizing the way businesses think about cybersecurity. You are probably asking yourself "what does 'revolutionize' mean?" Sounds like a buzz word doesn't it. Let's define revolutionize: To make it 31 times better. We are making cybersecurity 31 times better for businesses.
Information Technology Help Desk Technician
Remote Technical Services Assistant Job
LG Tech MSP offers comprehensive managed IT services, advanced cybersecurity solutions, and expert cloud migration support. Our services include 24/7 IT help-desk assistance, reliable data backup and recovery, effective remote work solutions, and a streamlined IT ticketing system. We serve various industries, such as small and medium-sized businesses, architecture, engineering, construction, trades, manufacturing, veterinary clinics, dental offices, and medical units. Our goal is to handle your IT requirements, enabling you to focus on your core business activities.
Role Description
This is a full-time on-site (Hybrid) role for an IT Systems Administrator at LG Tech MSP . The IT Systems Administrator will be responsible for system administration, network administration, Help desk Support, technical support, troubleshooting, onsite client visits and information technology tasks on a daily basis.
Responsibilities and Qualifications
Manage and maintain IT infrastructure, including servers, networks, and cloud services.
Communication Skills: Interact with end-users in a courteous and professional manner to ensure positive support experiences
Remote Support: Use remote access to diagnose and resolve technical issues
Software Troubleshooting: Identify and fix problems with operating systems, applications, and productivity tools such as outlook and Microsoft Teams
Monitor system performance and troubleshoot issues related to operating systems and network configurations.
Network Support: Basic network troubleshooting and knowledge
Printer and Device Configuration: Install, configure, and troubleshoot printers, scanners, and other peripheral devices
User Account Management: Create, modify, and remove user accounts, ensuring appropriate permissions and access
Password Resets: Assist end users who need passwords reset following security protocols
Documentation: Create and maintain knowledge base articles, troubleshooting guides, and IT Support documentation
Time Management: Prioritize and handle multiple incoming requests efficiently while meeting service-level agreements
System Monitoring: Keep an eye on system health and performance, reporting potential issues to appropriate escalation contacts
Mobile Device Support: Support smartphones and tablets for email and network access
Hardware Diagnostics: Ability to troubleshoot and pinpoint hardware failures with computers, printers, and peripheral devices
Administer DHCP, DNS, and other network services to ensure seamless connectivity.
Maintain documentation of system configurations, processes, and procedures.
Ongoing Learning: Stay updated with the latest technologies, patches, and best practices to provide effective support
Conduct system upgrades and patch management to enhance security measures.
Provide technical support to end-users regarding system-related issues.
Ninja One Experience a plus
Join us in this exciting opportunity to enhance our IT capabilities while contributing to innovative projects that drive our business forward!
No Students that have business hours school still in progress please.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Flexible Schedule
Potential for Benefits in future
Help Desk Technician (CommVault Experience A MUST) - Contract (Remote in NJ)
Remote Technical Services Assistant Job
Our client located in Englewood, NJ has an immediate need for an experienced Help Desk Technician for a hybrid contract position.
One of the main components of this position will be working with CommVault, so hands-on technical experience with CommVault is a must.
Responsibilities:
Hardware & software troubleshooting
Desktop support
Customer support
Ticketing systems
CommVault experience
Windows
Microsoft
Break/Fix
Technical Support Representative
Remote Technical Services Assistant Job
We are seeking a knowledgeable and proactive Technical Support Representative to join our team. In this role, you will be responsible for administering, maintaining, and troubleshooting our hosted Windows Server environment, ensuring it remains up-to-date and fully functional. Key duties include applying the latest software versions, monitoring system health, and optimizing customer environments to meet high uptime SLAs.
The ideal candidate will have a strong foundation in automation, experience with Azure Pipelines management, and familiarity with cloud technologies. Additionally, the role requires multitasking effectively between short-term issue resolution and implementing long-term improvements across both shared and dedicated hosting environments.
Job Description:
Primary Responsibilities:
1. Windows Server Administration & Troubleshooting:
· Manage and maintain Windows Server environments.
· Troubleshoot server-related issues and provide timely resolutions.
2. HelpDesk Duties and Responsibilities:
· Analyze Log Files from AssetWorks' software as well as third-party tools and utilities
· Resolve tickets and work within timelines with detailed notes in Zendesk
· Understand technical architecture and third-party dependencies of AssetWorks applications and be able to discuss with customers and coach staff
· Perform after-hours installs and upgrades as needed
· Perform after-hours support on a rotating basis as needed.
· Perform training to customers and internal staff as needed.
· Qualify, troubleshoot, and respond to customer support tickets.
· Resolve client application questions or problems related to database, configuration/setup, product functionality and business enhancements.
3. Database Administration:
· Restore, create and query Oracle and MSSQL databases
· Manage Cloud Management Gateway for remote deployments.
4. Communication and Time Management Skills:
· Keep customers informed when installs and upgrades are completed
· Manage Cloud Management Gateway for remote deployments.
· Install and Support Proprietary applications and including IIS, MSSQL, Oracle, ElasticSearch, and Crystal.
· Be responsive to any special projects as assigned by Management
· Maintain a high level of customer satisfaction in all customer-facing projects and tickets
· Leverage various platforms to communicate with customers and employees including Teams, WebEx, Phone, email, and Zendesk
· Maintain rapport with customers by examining complaints and identifying solutions
· Manage tasks and tickets according to priority
· Involvement in any additional follow up testing and troubleshooting
5. Internal & External System Monitoring Tools:
· Manage internal monitoring tools such as Nagios, Site 24x7, Datadog, and suggest improvements to monitoring tooling
· Oversee external monitoring with Site24x7
· Experience with managing application monitoring in for Production, Test, UAT environments
6. Security Compliance:
· Implement and maintain security controls to ensure SOC2 and ISO 27001 compliance.
7. Azure Pipeline Troubleshooting:
· Assist with development and improvements to be made with Azure Pipeline deployments in both shared and dedicated hosting environments.
· Provide guidance and assistance with long term objectives related to Azure Pipelines in shared and dedicated hosting environments
8. Azure Cloud Administration:
· Assist with system administration of Azure Cloud environments for SQL, SQL MI, and on-prem installations
· Assist with 24x7 monitoring, maintenance, and upgrades for IaaS platform (VM) in Azure
Benefits:
Generous Paid Time Off
11 Paid Holidays
Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
401k with employer match which immediately vests
Annual Company Bonus
Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
Tuition Reimbursement Program
Employee rewards and recognition programs
Optional Employee Stock Purchase Program with company match
Pet insurance
TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
Referral bonuses
Employee engagement events
Flexible remote work arrangements
Polysomnographic Technician Intern
Technical Services Assistant Job In Hampton, VA
City/State Hampton, VA Work Shift Third (Nights) (United States of America) Sentara Healthcare is hiring a Polysomnographic Sleep Tech Intern at the Sentara Careplex Hospital in Hampton , Virginia. This is a Full-Time, Night shift opportunity with GREAT BENEFITS!!!
Summary
The Polysomnographic Sleep Tech Intern works under the supervision of the Department Manager/Coordinator to perform and evaluate overnight polysomnogram testing procedures in accordance to laboratory standards.
Qualifications
High School Grad or Equivalent
Works under the supervision of the Department Manager/Coordinator to perform and evaluate overnight polysomnogram testing procedures in accordance to laboratory standards.
Enrollment in a credentialed sleep program preferred. RPSGT required within 18 months of hire. After obtaining RPSGT credentials, Virginia State licensure is required to be obtained within 60 days
Benefits
Medical, Dental, Vision Plans
Paid Time Off, Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave
Competitive Retirement Saving programs
Tuition Reimbursement and Student Loan Paydown programs
Student Debt Program
Plus, Sentara just added MORE benefits that support your and your family's needs.
For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)
Sentara is an integrated, not-for-profit healthcare delivery system with more than 29,000 employees (including 1,375 physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves over 900,000 members.
We are recognized nationally for clinical quality and safety and are strategically focused on innovation and creating an extraordinary healthcare experience for our patients and members.
Join a team with a mission to improve health every day and a vision to be the healthcare choice of the communitieswe serve!
Keywords: Polysomnographic Tech Intern, Intern, Sleep Tech, Monster, Talroo-Allied Health, Indeed
Job Summary
Works under the supervision of the Department Manager/Coordinator to perform and evaluate overnight polysomnogram testing procedures in accordance to laboratory standards.
Enrollment in a credentialed sleep program preferred. RPSGT required within 18 months of hire. After obtaining RPSGT credentials, Virginia State licensure is required to be obtained within 60 days
Qualifications:
HS - High School Grad or Equivalent (Required)
Polysomnographic Technologist License - State license - North Carolina, Polysomnographic Technologist License - State license - Other/National, Polysomnographic Technologist License - State license - Virginia Department of Health Professionals (VADHP), Registered Polysomnographic Technologist (RPT) - Certifications - Board Registered Polysomnographic Technologist (BRPT)
Skills
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
IT Sourcing Advisor #31737
Remote Technical Services Assistant Job
One of Boston's Best and Brightest Companies to Work For is hiring an IT Sourcing Advisor to join its team in Boston or Charlotte, NC. This exciting opportunity comes with an attractive salary range of $70K-$90K and exceptional benefits, including:
Attractive hybrid/remote work options
Comprehensive health and wellness benefits
Generous PTO, volunteer, and work/life balance initiatives
And more!
The IT Sourcing Advisor will be instrumental in analyzing client material and preparing deliverables for client engagements. Here is some of what you can expect to take on in this role:
Assess IT vendor pricing proposals and fee structures
Perform financial analysis and modeling
Maintain and enhance vendor intelligence databases
Conduct vendor and market intelligence research
The ideal candidate will have:
A Bachelor's degree and 2+ years of financial or general sourcing analysis or advisory experience; IT sourcing experience is preferred
Recent graduates will be considered
Strong analytical, data comparison, and financial modeling skills
Intermediate Microsoft Office Suite skills and the ability to communicate effectively
If this IT Sourcing Advisor position motivates and inspires you, send your resume to the JOHNLEONARD team today! We would love to help you fulfill your professional ambitions.
Founded in 1969,
JOHN
LEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings.
JOHN
LEONARD is an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Merchant Services Analyst
Remote Technical Services Assistant Job
Windcave is a high-growth, innovative, global leader in payment technology delivering a range of secure solutions in E-commerce, Cashless Parking and Vending, and Retail Terminals to clients across the globe. Processing over US$90 Billion worth of transactions per year, we are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific.
Our global head office is based in Auckland, and our impressive global network operates out of 14 locations including here the US as well as the UK, Australia, Singapore and Canada.
The Role:
We are looking for an energetic Merchant Services Analyst who enjoys a varied and fast pace environment.
Key Position Objectives include:
Make sound merchant application decisions based on credit checks and quality analysis
Responsible for end to end customer due diligence (CDD)
Responsible for provisioning of acquiring services in the system
Maintain a good working knowledge of Scheme rules and processes including settlement and charge-back.
Timely processing and resolution of issues (raised through tickets) related to Credit/Merchant Services
Work efficiently, accurately and consistently to defined processes
Build strong working relationships with internal and external stakeholders
Assist Enterprise customers with custom reporting and analysis
Monitor and evaluate existing credit/merchant service accounts to ensure they meet the terms of application
To complete different checks (Credit, ID) as part of application processing and able to take strong view on risk and compliance for adherence.
Ideally the candidate will have the following:
2 to 3 years of experience with banking /merchant services
Bachelor's degree in finance, fintech, or related field
Knowledge of AML/KYC ideal but not mandatory
Can work full-time
Excellent communication skills
Strong customer services skills
Excellent analytical and problem-solving skills
Attention to detail
Benefits:
Hybrid work option (3 days work from office; 2 days work from home)
Competitive remuneration package
Career Development and long-term career opportunity
Diverse, energetic and friendly team environment
Discounted health insurance (depending upon eligibility)
Benefits including Medical, Dental, Vision, Life, and matching 401K
If you are looking for an exciting career with an organisation that is experiencing tremendous growth and offers enormous career development opportunities, then we invite you to join us!
Windcave is an Equal Opportunity Employer and committed to building a diverse workforce.
Technical Specialist
Technical Services Assistant Job In Waynesboro, VA
Stage Picture: brenntag_other_2.jpg JobTitle: Technical Specialist Employment Type: Arbeitnehmer Technical Specialist Our team in Waynesboro currently has an opening for a Technical Specialist YOUR ROLE & RESPONSIBILITIES
Be a technical resource to educate and train the sales team on all chemical products sold.
Provide analytical support and process recommendations for products used in client facilities resulting in increased sales on existing and new client accounts.
Interact with clients and the sales team to troubleshoot a client's process and operating equipment.
Provide informational training seminars to clients regarding the chemical products sold to them, as well as address technical or operational issues arising from a clients process equipment.
Develop process models/simulations of client facilities and recommend optimization options for consideration.
Involvement with client new facility commissioning and start-up problems.
Research and development of new products to preclude or minimize future client technical and operational issues.
YOUR PROFILE
Education and Experience:
Bachelor (Master) Degree in Chemical Engineering is preferred, but Mechanical Engineers will be considered
Minimum 5+ Years' Experience in the Oil and Gas Industry
Strong Technical Background and Support Experience
Organizational skills to multi-task and manage many requests and customers.
Excellent Verbal and Written Communication Skills among various business groupings from shift operators to upper management.
Proficient with Microsoft "Office 365" program applications.
ProMax and ProTreat process simulator proficiency a strong influence in consideration.
OUR OFFER
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
Paid parental leave
Education assistance program
Employee assistance program
Various healthcare plan options as well as 401(k)
INTERESTED?
We look forward receiving your application.
Brenntag provides equalemployment opportunities to qualified applicants and employees without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, protected veteran status, disability or any other status protected byapplicable federal, state or local law.
Brenntag North America, Inc. and its subsidiaries useE-verify, a government-run, web-based system that allows employers to confirmthe eligibility of their employees to work in the United States. For moreinformation, please go to employees or view the poster at .
If you are aqualified individual with a disability or a disabled veteran,you may request a reasonable accommodation if you are unable orlimited in
your ability toaccess job openings or apply for a job on this site as a result of yourdisability. You can request reasonable accommodations bycontacting Human Resources at [redacted].Required
PreferredJob Industries
Other
Technical Support Analyst (E-7 ABMS)
Technical Services Assistant Job In Hampton, VA
Why Choose Us?
Mission-Critical Work: At Sawdey, we play a vital role in ensuring the security of our nation's digital infrastructure. Join our partnering agencies in tackling complex cybersecurity challenges that have a direct impact on national defense and the protection of sensitive information.
Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you. You'll be connected to ongoing opportunities, programs, and partnerships that encourage innovation, allowing you to grow both personally and professionally.
Close-Knit Collaborative Environment: With Sawdey, you are joining unified team where your unique contributions are valued and celebrated. Our work culture is designed to foster a sense of belonging, ensuring that you feel empowered to contribute your best work.
Competitive Pay: Recognizing your hard work and dedication is our top priority. We offer competitive compensation packages that reflect your skills, experience, and unique contributions. Your success is our success.
Who We're Looking For:
Hardworking Individuals: We value dedication and a strong work ethic. If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.
Talented Professionals: Bring your unique skills and talents to our team. Whether you're an expert in your field or a rising star, we recognize your potential and have various openings that support your effort toward success.
Diverse Perspectives: Our strength lies in our diversity. We encourage individuals from all backgrounds, experiences, and identities to apply. We believe that a diverse team fosters creativity, innovation, and achievement.
Position Location: Hampton, VA (On-Site) (Temporary telework available)
About the Role:
The Technical Support Analyst (E-7 ABMS) will provide technical insight and expertise in support of JCIDS related studies and technical efforts requiring A5Y review to include sustainment/modernization decisions and E-3 Divestiture Strategy.
Additional Responsibilities Include, but are not Limited To:
Provide technical expertise in support of building core team members and developing overarching strategies for E-7 study efforts. This support will include reviewing technical related issues within a study effort; remaining familiar with existing documents containing such information; advising the Government and Project Coordinator on progress/status of technical matters; and supporting E-7 working groups.
Support the Project Coordinator in building interdependent schedules; documenting and reporting status; drafting and briefing reports; ensuring sufficient progress on all technically related matters; and developing "get-well" strategies as required.
Utilize modeling and simulation expertise to support analytical efforts/approaches to determine effective COA.
Utilize expertise and familiarity with Knowledge Management/Decision Support (KM/DS) tools to influence COAs.
Provide technical expertise in support of platform modernization/sustainment and POM efforts
Assist with proposal development, if necessary.
Perform other duties, as assigned.
Experience:
Five (5) years' experience on USAF MAJCOM or higher-level staff (combination of active duty, Government service, or Contractor).
Seven (7) years' operational experience in the C2ISR Enterprise mission area.
Five (5) years' experience developing, coordinating, and briefing the JCIDS documents.
Five (5) years' working with PPBE and supporting POM effort.
Education:
Bachelor's degree from an accredited university in a technical discipline.
Certificates, Licenses, Registrations:
None.
Other Required Skills & Abilities:
Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
Security Clearance:
TS/SCI/SAP clearance required.
US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.
Benefits at Sawdey Solution Services:
At Sawdey Solution Services, we offer an extensive benefits package. Our employee-focused benefits for full-time employees include:
Vibrant Company Culture: Become an integral part of our positive, encouraging, and uplifting team culture; we are all on this mission together!
Healthy Work-Life Balance: We place a strong emphasis on work-life balance; we don't just 'talk the talk' in terms of work-life balance, we 'walk the walk'! We not only support, but highly encourage, prioritizing your health and well-being.
Competitive Compensation Package: Competitive rates with comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents.
Health Saving Account (HSA) with employer contributions.
Dependent-care Flexible Spending Account (FSA).
Competitive Paid Time Off (PTO) and Federal Holiday Observance.
Immediately vested 401 (k) with employer matching.
Employee Assistance Program (EAP).
Employee Referral program with compensated referrals!
Additional benefits offered.
Grow With Us: We offer a paid Training and Tuition reimbursement program to help you advance and excel in your career. We also offer an employee mentorship program and prioritize internal promotions and success.
Sawdey Solution Services firmly believes in our employees and advocates an environment to promote from within, which serves to boost morale while keeping high performers engaged and challenged. We also place the utmost importance on team building and collaboration in a remote environment. To promote these beliefs, you will also find additional benefits and programs that will enrich your career here at Sawdey Solution Services:
Wellness Challenges.
Focus on internal career advancement and growth.
About the Organization
Sawdey Solution Services, an ISO 9001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business. Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created.
Why Choose Us?
Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure.
Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.
Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated.
Who We're Looking For:
Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.
Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success.
Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.
EOE Statement
We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!
This position is currently accepting applications.RequiredPreferredJob Industries
Other
Technical Support Specialist
Remote Technical Services Assistant Job
This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the job:
As a Technical Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers.
Responsibilities:
Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications
Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries
Communication: Effectively communicate ideas and solutions to customers using written and verbal methods
Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels
Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback
Product testing: Actively participate in testing new and updated products, offering insights for improvement
Support channels: Address Tier 1 and 2 issues via email, chat, and phone
Customer feedback: Collect and convey user feedback to the product team to contribute to feature development
Must-Have:
Bachelor's degree
SaaS familiarity and knowledge of G Suite
Ability to communicate technical concepts clearly and effectively, both written and orally
Ability to learn quickly
Thrive in a critical learning and social setting, embracing new challenges and opportunities
Nice to Have:
Business experience at an ERP
Experience/knowledge with tickets-support
Previous work experience in a fast-growing startup environment
Sociable and outgoing
Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
$100 towards a work-from-home office setup
Evolve in a nice working atmosphere with a passionate, growing team!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Environmental Monitoring Technicians - I (Assistant)
Technical Services Assistant Job In Elkton, VA
Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants.
Position: Environmental Monitoring Technicians - I (Assistant)
Location: Elkton, VA
Duration: 12+ Months (Extendable)
Candidates should be flexible with shift preference as this is currently an 8hr/day, Monday-Friday role, with potential to turn into a 12hr rotating shift.
IMPORTANT: ** Expected to work in an environment with potential beta-lactam antibiotic exposure **
Job Summary:
Collecting environmental monitoring samples (viable surface/air and non viable air) of process areas Environmental monitoring plate reads Gowning training and certifications Microbiological and chemical sampling of process water Clean steam and compressed gas sampling and testing Data management activities Facilities qualification testing Visual inspection (ANSI Testing) Assisting with protocol testing as needed Prepping and maintenance of all supplies and equipment. Utilizing standard operating procedures to perform their work and making updates to those procedures when necessary in alignment with management.
Education Minimum Requirement:
B.S. degree in chemistry, biology, or related sciences.
Required Experience and Skills:
Capable of working alone, and managing work load that is directed. Computer skills are required, should be proficient in standard laboratory techniques Previous professional or academic laboratory experience.
Preferred Experience:
Experience working in a microbiology lab Previous Environmental Monitoring experience
Thanks,
Gaurav Gupta
Sr. Pharma Recruiter
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