Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
What is a technical services engineer and how to become one
A technical services engineer is an individual who provides technical support and assistance to customers using a company's products or services. They are responsible for troubleshooting, diagnosing and resolving technical issues, as well as providing guidance and training to customers. Technical services engineers work closely with sales and product development teams to ensure that customer needs are met.This position requires strong technical skills, problem-solving abilities, and excellent communication skills.
What general advice would you give to a technical services engineer?
Andrea Welker Ph.D.
Associate Dean for Academic Affairs, College of Engineering Professor, Civil and Environmental Engineering, Villanova University
Avg. Salary $81,204
Avg. Salary $59,228
Growth rate 2%
Growth rate 0.3%
American Indian and Alaska Native 0.11%
Asian 11.44%
Black or African American 3.40%
Hispanic or Latino 9.31%
Unknown 4.60%
White 71.14%
Genderfemale 11.96%
male 88.04%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
What are the pros and cons of being a technical services engineer?
Pros
Opportunity to work with new and emerging technologies
High demand for technical services engineers
Chance to solve complex problems and come up with innovative solutions
Opportunity for growth and career advancement
Good compensation and benefits package
Cons
Long hours and intense workload during peak times
Pressure to meet project deadlines and deliverables
Need to constantly stay up-to-date with new technologies
Dealing with difficult or demanding clients
High level of responsibility for ensuring client satisfaction
Technical services engineer career paths
Key steps to become a technical services engineer
Explore technical services engineer education requirements
Start to develop specific technical services engineer skills
Skills Percentages Customer Service 9.57% Technical Support 7.93% Technical Service 7.48% Project Management 4.00% Customer Satisfaction 3.48% Complete relevant technical services engineer training and internships
Accountants spend an average of 1-2 years on post-employment, on-the-job training. New technical services engineers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a technical services engineer based on U.S. Bureau of Labor Statistics data and data from real technical services engineer resumes.Research technical services engineer duties and responsibilities
- Increase new business opportunities and manage existing through CRM.
- Manage firewalls/internet filter appliances that run Linux operating systems.
- Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
- Debug and code Java application using JDBC API.
Prepare your technical services engineer resume
When your background is strong enough, you can start writing your technical services engineer resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a technical services engineer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable technical services engineer resume templates
Build a professional technical services engineer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your technical services engineer resume.
Apply for technical services engineer jobs
Now it's time to start searching for a technical services engineer job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first technical services engineer job
Are you a technical services engineer?
Share your story for a free salary report.
Average technical services engineer salary
The average technical services engineer salary in the United States is $81,204 per year or $39 per hour. Technical services engineer salaries range between $57,000 and $115,000 per year.
What am I worth?
How do technical services engineers rate their job?
Technical services engineer reviews
Anything apart from fixing interlocking and keppystone
The Different employees i work with and what all i learn from them
very little
Troubleshooting and commissioning
Undone job, when we're unable to discover certain fault on time.
Updated January 8, 2025
