Become A Technical Services Engineer

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Working As A Technical Services Engineer

Interacting With Computers
Making Decisions and Solving Problems
Communicating with Supervisors, Peers, or Subordinates
Analyzing Data or Information
Getting Information

Deal with People
Make Decisions
$97,799
Average Salary

What Does A Technical Services Engineer Do At Aecom

* Perform a range of design development, analysis or review tasks under minimal supervision.
* Act as a lead on less complex tasks and responsible for a portion of a design or section of an analysis or design review.
* Generate complete design specifications of more complex projects.
* Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements.
* Establish and maintain a filing system or databases as needed for tracking project status.
* Develop, maintain and produce technical documentation and system/subsystem specifications.
* Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews and technical working group meetings to comply with requirements and specifications.
* Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations.
* Verify and comply with engineering documentation standards and test procedures.
* Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

What Does A Technical Services Engineer Do At United Technologies Corporation

* Preparation of technical communications to customers advising them of new issues or in response to inquiries.
* Close coordination with engineering and other groups to resolve design, service, or support problems.
* Review of new or changed designs for impact on airline requirements.
* Recommend configuration standards or logistics support requirements for customer’s in service equipment.
* Review/coordinate service bulletins (P&W, Vendor) and any related Component maintenance manuals (CMM’s) (P&W, Vendor) as required.
* Participate in customer communication activities, including technical conferences and meetings.
* EEC Fault message analysis

What Does A Technical Services Engineer Do At Kelly Services

* Follow all safety rules and use of proper PPE
* Adhere to Ferro’s Core Values and Behaviors
* Develop optimized polishing conditions and consumable sets for next generation semiconductor polishing products, including ultra-fast oxide polishing products and shallow trench isolation polishing products.
* Develop polishing performance data packages and technical sales presentations for next generation semiconductor polishing products.
* Serve as the key technical liaison between customers and client.
* Supervise technicians to conduct polishing related activities

What Does A Technical Services Engineer Do At Aaron's Inc.

* Develop and customize ServiceNow by participating in Agile Scrum processes and using JavaScript, Bootstrap, AngularJS and other coding technologies
* Transform functional requirements into detailed technical designs that represent actionable development tasks
* Define and meet standards for implementations in ServiceNow to ensure consistency and supportability of customizations
* Work with business unit system administrators to define integrations and perform integrations and process automation using ServiceNow Orchestration, REST and SOAP web services
* Create documentation for the team and provide internal training
* Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path items

What Does A Technical Services Engineer Do At BWAY Corporation

* Ensure BWAY packaging is in compliance with DOT regulation by completing timely testing and keeping certification current.
* Manage testing schedule and sample requests with Bway sites.
* Perform product failure analysis, and various lab tests to support Bway sites and Customers.
* Visit customers to assist during product launch, line start-up, and resolve Technical/Quality issues
* Work with Sales team to coordinate Quality improvement activities between multiple Bway sites and key accounts.
* Facilitate or participate on improvement teams directed at resolving repetitive or complex problems related to Bway product and customer application.
* Work on various continuous improvement projects relating to product performance and quality improvements.
* Maintain lab equipment and instruments.
* Ensure calibration is current

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How To Become A Technical Services Engineer

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineers who sell services publicly must be licensed in all states and the District of Columbia.

Education

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineering programs usually include courses in mathematics and life and physical sciences, as well as engineering and design courses. Mechanical engineering technology programs focus less on theory and more on the practical application of engineering principles. They may emphasize internships and co-ops to prepare students for work in industry.

Some colleges and universities offer 5-year programs that allow students to obtain both a bachelor’s and a master’s degree. Some 5-year or even 6-year cooperative plans combine classroom study with practical work, enabling students to gain valuable experience and earn money to finance part of their education.

ABET accredits programs in engineering and engineering technology. Most employers prefer to hire students from an accredited program. A degree from an ABET-accredited program is usually necessary to become a licensed professional engineer.

Important Qualities

Creativity. Mechanical engineers design and build complex pieces of equipment and machinery. A creative mind is essential for this kind of work.

Listening skills. Mechanical engineers often work on projects with others, such as architects and computer scientists. They must listen to and analyze different approaches made by other experts to complete the task at hand.

Math skills. Mechanical engineers use the principles of calculus, statistics, and other advanced subjects in math for analysis, design, and troubleshooting in their work.

Mechanical skills. Mechanical skills allow engineers to apply basic engineering concepts and mechanical processes to the design of new devices and systems.

Problem-solving skills. Mechanical engineers need good problem-solving skills to take scientific discoveries and use them to design and build useful products.

Licenses, Certifications, and Registrations

Licensure is not required for entry-level positions as a mechanical engineer. A Professional Engineering (PE) license, which allows for higher levels of leadership and independence, can be acquired later in one’s career. Licensed engineers are called professional engineers (PEs). A PE can oversee the work of other engineers, sign off on projects, and provide services directly to the public. State licensure generally requires

A degree from an ABET-accredited engineering program
A passing score on the Fundamentals of Engineering (FE) exam
Relevant work experience, typically at least 4 years
A passing score on the Professional Engineering (PE) exam

The initial FE exam can be taken after one earns a bachelor’s degree. Engineers who pass this exam are commonly called engineers in training (EITs) or engineer interns (EIs). After meeting work experience requirements, EITs and EIs can take the second exam, called the Principles and Practice of Engineering.

Several states require engineers to take continuing education to renew their licenses every year. Most states recognize licensure from other states, as long as the other state’s licensing requirements meet or exceed their own licensing requirements.

Several professional organizations offer a variety of certification programs for engineers to demonstrate competency in specific fields of mechanical engineering.

Advancement

A Ph.D. is essential for engineering faculty positions in higher education, as well as for some research and development programs. Mechanical engineers may earn graduate degrees in engineering or business administration to learn new technology, broaden their education, and enhance their project management skills. Mechanical engineers may become administrators or managers after obtaining the requisite experience.

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Technical Services Engineer jobs

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Technical Services Engineer Career Paths

Technical Services Engineer

Technical Services Manager Project Manager Information Technology Project Manager

Director Of Information

10 Yearsyrs

Sales Engineer Sales Manager

Director Of Sales

10 Yearsyrs

Project Engineer Engineering Manager

Engineering Director

13 Yearsyrs

Service Engineer Engineer Project Engineer

Engineering Manager

10 Yearsyrs

Technical Manager Operations Manager Business Analyst

Information Technology Manager

8 Yearsyrs

Senior Process Engineer Engineering Manager Program Manager

Marketing Manager

6 Yearsyrs

Service Engineer Service Manager General Manager

Operations Director

9 Yearsyrs

Senior Process Engineer Senior Manufacturing Engineer Engineering Manager

Operations Manager

7 Yearsyrs

Product Manager Marketing Manager General Manager

President Of Operations

11 Yearsyrs

Operations Manager Branch Manager Account Manager

Product Manager

7 Yearsyrs

Project Manager Consultant Senior Consultant

Program Manager

8 Yearsyrs

Technical Services Manager Service Manager Operations Manager

Purchasing Manager

9 Yearsyrs

Product Manager Sales Manager

Regional Sales Manager

9 Yearsyrs

Operations Manager General Manager Account Manager

Senior Account Manager

7 Yearsyrs

Project Engineer Project Manager Program Manager

Senior Manager

10 Yearsyrs

Account Manager Product Manager

Senior Product Manager

9 Yearsyrs

Project Manager Program Manager

Senior Project Manager

12 Yearsyrs

Account Manager Operations Manager General Manager

Vice President & General Manager

12 Yearsyrs

Technical Manager Program Manager Engineering Director

Vice President Of Engineering

13 Yearsyrs

Sales Engineer Regional Sales Manager Business Developer

Vice President, Business Development

13 Yearsyrs

Average Length of Employment

Technical Operations Manager 4.4 years
Technical Services Manager 4.4 years
Senior Technical Associate 4.3 years
Senior Service Engineer 4.3 years
Engineering Technician Lead 4.2 years
Senior Technical Analyst 4.1 years
Technical Manager 4.0 years
Technical Support Manager 3.9 years
Technical Services Team Leader 3.7 years
Product Support Engineer 3.5 years
Operations Engineer 3.5 years
Technical Specialist 3.4 years
Senior Support Engineer 3.4 years
Service Engineer 3.4 years
Customer Support Engineer 3.3 years
Field Support Engineer 3.2 years
Technical Support Engineer 3.1 years
Technology Services Specialist 3.1 years
Technical Services Engineer 3.0 years
Technical Service Representative 3.0 years
Lead Support Engineer 3.0 years
Technical Services Analyst 2.9 years
Technical Solutions Engineer 2.6 years
Technical Support Services Manager 2.6 years
Enterprise Records Analyst 2.5 years
Technical Advisor 2.4 years
Client Services Engineer 2.4 years

Top Careers Before Technical Services Engineer

Top Careers After Technical Services Engineer

Technical Services Engineer Demographics

Gender

Male
83.4%
Female
13.4%
Unknown
3.2%

Ethnicity

White
75.2%
Hispanic or Latino
10.9%
Asian
10.9%
Unknown
2.4%
Black or African American
0.7%

Languages Spoken

Spanish
43.9%
German
14.6%
French
6.1%
Mandarin
4.9%
Portuguese
3.7%
Chinese
3.7%
Korean
3.7%
Dutch
2.4%
Carrier
2.4%
Hindi
2.4%
Italian
2.4%
Irish
1.2%
Filipino
1.2%
Turkish
1.2%
Malay
1.2%
Japanese
1.2%
Gujarati
1.2%
Cantonese
1.2%
Thai
1.2%

Technical Services Engineer

Unfortunately we don’t have enough data for this section.

Technical Services Engineer Education

Schools

University of Phoenix
13.1%
Pennsylvania State University
10.1%
University of Massachusetts - Lowell
6.0%
Purdue University
6.0%
Wayne State University
4.8%
University of Toledo
4.8%
Texas A&M University
4.8%
Drexel University
4.8%
University of Illinois University Administration
4.2%
University of Maryland - University College
4.2%
University of Houston
4.2%
Georgia Institute of Technology -
4.2%
Colorado Technical University
4.2%
University of Tennessee - Knoxville
3.6%
Michigan State University
3.6%
North Carolina State University
3.6%
Rochester Institute of Technology
3.6%
Regis University
3.6%
West Virginia University
3.6%
Case Western Reserve University
3.6%

Majors

Business 14.6%
Chemical Engineering 13.1%
Electrical Engineering 12.9%
Mechanical Engineering 10.3%
Computer Science 7.6%
Information Technology 4.7%
Computer Information Systems 4.1%
Management 3.6%
Electrical Engineering Technology 3.1%
Engineering 3.0%
Computer Networking 3.0%
Finance 2.9%
Chemistry 2.5%
Mechanical Engineering Technology 2.4%
Industrial Engineering 2.2%
Engineering And Industrial Management 2.2%
Automotive Technology 2.1%
Industrial Technology 2.0%
Information Systems 2.0%
Biomedical Engineering 1.7%

Degrees

Bachelors
46.6%
Masters
22.8%
Other
14.9%
Associate
8.4%
Certificate
3.9%
Doctorate
2.5%
Diploma
0.8%
License
0.1%

Technical Services Engineer

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Real Technical Services Engineer Salaries

Job Title	Company	Location	Start Date	Salary
Senior MTS, Tech Services Engineer	EBAY Inc.	San Jose, CA	May 04, 2015	$192,793
Principal IT Service Engineer	Microsoft Corporation	Redmond, WA	Jul 13, 2015	$164,000
Tech Yahoo, Service Engineer, Principal	Yahoo! Inc.	Sunnyvale, CA	Aug 20, 2016	$144,524 - $248,800
Technical Services Engineer	Silver Spring Networks, Inc.	Redwood City, CA	Jan 15, 2015	$141,856 - $150,000
Tech Yahoo, Service Engineer, Principal	Yahoo! Inc.	Sunnyvale, CA	Aug 31, 2016	$134,000 - $248,800
Sales and Technical Service Engineer	Argus Limited	Rockville, MD	May 04, 2015	$129,064
IT Service Engineer	Microsoft Corporation	Redmond, WA	May 15, 2015	$126,960
Principal Technical Services Engineer	Vt, Idirect, Inc.	Herndon, VA	Jan 22, 2016	$126,900
IT Service Engineer II	Microsoft Corporation	Redmond, WA	May 08, 2016	$126,798 - $146,798
Senior Technical Service Engineer	Albemarle Corporation	Houston, TX	Jul 13, 2016	$125,000
Tech Yahoo, Service Engineer, SR	Yahoo! Inc.	Sunnyvale, CA	Oct 02, 2015	$124,024 - $186,900
Tech Yahoo, Service Engineer, SR	Yahoo! Inc.	Sunnyvale, CA	Feb 10, 2015	$124,024 - $186,900
Tech Yahoo, Service Engineer, SR	Yahoo! Inc.	Sunnyvale, CA	Apr 01, 2016	$123,653 - $186,900
Tech Yahoo, Service Engineer, SR	Yahoo! Inc.	Sunnyvale, CA	Jan 04, 2016	$123,653 - $186,900
IT Service Engineer	Microsoft Corporation	Redmond, WA	Sep 06, 2015	$107,295
IT Service Engineer	Microsoft Corporation	Issaquah, WA	Mar 23, 2015	$106,766
Technical Service Engineer	OPPO Digital, Inc.	Mountain View, CA	Mar 02, 2016	$106,517
IT Service Engineer	Microsoft Corporation	Redmond, WA	Jul 27, 2015	$106,464
IT Service Engineer	Microsoft Corporation	Redmond, WA	Mar 08, 2016	$106,000
IT Service Engineer	Microsoft Corporation	Redmond, WA	Feb 05, 2015	$105,533
IT Service Engineer	Microsoft Corporation	Redmond, WA	May 21, 2015	$105,314
IT Service Engineer	Microsoft Corporation	Redmond, WA	Apr 14, 2015	$105,314
Tech Yahoo, Service Engineer	Yahoo! Inc.	New York, NY	Sep 08, 2015	$91,458 - $149,600
Tech Service Engineer	Axens North America, Inc.	Houston, TX	Oct 02, 2016	$90,000
IT Service Engineer	Microsoft Corporation	Redmond, WA	Jun 15, 2016	$89,400 - $109,400
Principal IT Service OPS Engineer	EMC Corporation	Southborough, MA	Nov 16, 2015	$89,066 - $117,000
Technical Services Engineer II	Ansys, Inc.	Downingtown, PA	Oct 01, 2015	$89,023
Tech Yahoo, Service Engineer, Intermediate	Yahoo, Inc.	Champaign, IL	Aug 23, 2016	$88,300 - $111,200
Tech Yahoo, Service Engineer	Yahoo! Inc.	Sunnyvale, CA	Jan 14, 2016	$87,900 - $149,600

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Top Skills for A Technical Services Engineer

Top Technical Services Engineer Skills

Product Development
Technical Support
Procedures

You can check out examples of real life uses of top skills on resumes here:

Coordinated product development trials, including testing at customer facilities.
Led curriculum development team in design and creation of training manuals for 1000+ technical support engineers.
Generated special maintenance procedures for specific customers to supplement their existing maintenance manuals.
Maintained status logs of past testing network and hardware issues to prepare for future tests or disasters.
Support Windows Desktop software such as Windows 2000, Windows XP Pro, Windows 7 & Windows 8.