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The differences between technical services engineers and engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and an engineer. Additionally, an engineer has an average salary of $92,077, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for an engineer are python, cloud, and C++.
| Technical Services Engineer | Engineer | |
| Yearly salary | $81,204 | $92,077 |
| Hourly rate | $39.04 | $44.27 |
| Growth rate | 2% | 2% |
| Number of jobs | 217,103 | 618,207 |
| Job satisfaction | - | 4.33 |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 65% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects. They should also be well-versed in different construction or industrial materials, and they ensure that appropriate materials are used for the project. They also ensure that the projects meet the requirements of the groups that hired them. They create spaces that would both address the needs of the end-users and the industry standards. They also ensure that the projects they make would stand the test of time.
Technical services engineers and engineers have different pay scales, as shown below.
| Technical Services Engineer | Engineer | |
| Average salary | $81,204 | $92,077 |
| Salary range | Between $57,000 And $115,000 | Between $65,000 And $130,000 |
| Highest paying City | San Francisco, CA | Huntsville, AL |
| Highest paying state | Washington | New Hampshire |
| Best paying company | Apple | Fort Bend County |
| Best paying industry | Technology | Automotive |
There are a few differences between a technical services engineer and an engineer in terms of educational background:
| Technical Services Engineer | Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 65% |
| Most common major | Chemical Engineering | Mechanical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between technical services engineers' and engineers' demographics:
| Technical Services Engineer | Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 86.3% Female, 13.7% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 9.1% Asian, 15.0% White, 67.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |