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Technical services manager full time jobs

- 45 jobs
  • Brand Services Manager

    Carousel Luxury Aftercare

    Columbus, OH

    Company: Carousel Type: Full-Time About Carousel Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service. Position Summary The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience. This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care. Key Responsibilities Repair & Custom Coordination Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action. Conduct final QC checks to ensure every repair meets brand and client standards. Serve as the main point of contact for all internal and external repair-related communications. Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services. Communication Management Begin each day with a review of all outstanding client and brand messages. Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools. Execute monthly check-ins with each brand, flagging any problem jobs or delays. Monitor communication and production patterns to identify outliers or bottlenecks. Trigger automated status updates to clients and partners as needed. Billing & Tracking Log repair notes, estimates, and invoice details into the Repair Tracker system. Understand and apply specific client terms, including discounts, markups, and codes. General Administrative Support Compile and distribute weekly performance and job tracking reports. Maintain up-to-date knowledge of Carousel procedures and standards. Qualifications Experience in luxury retail, repairs, operations, or customer service preferred. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Excellent verbal and written communication skills.
    $52k-86k yearly est. 1d ago
  • Service Delivery Manager

    Aqualis

    Columbus, OH

    Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource…water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair. Performing general environmental maintenance activities. Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer. Disposing of sediment, trash, and debris from stormwater systems. Performing physical labor in a variety of weather conditions. Completing maintenance & inspection reports and tracking crew expenses Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW)
    $85k-124k yearly est. 18d ago
  • Head of PMO, Enterprise

    Gifthealth Inc.

    Columbus, OH

    Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $85k-125k yearly est. 3d ago
  • IT Manager

    Penn Entertainment, Inc. 4.2company rating

    Columbus, OH

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:• Responsible for directing the overall operations and staff of the IT department. Develops, implements, and manages operational goals, and monitors the achievement of performance and profit objectives.• Ensure that scheduling is done effectively and efficiently, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.• Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management / GM.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures all team members follow customer service standards and addresses issues as they arise. Responsible for the overall achievement of the department's customer service goals. • Collaborate closely with the Corporate Information Technology organization regarding cross-functional governance, architecture, standards, etc.• Provide friendly, fast, and helpful customer service through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.• Plan, develop, organize, implement, direct, and evaluate the property's information and technology functions.• Translate the strategic logics and tactical business plans into operational plans and systems structures.• Manage the remote access process.• Evaluate and advise on the impact of long-range planning of new strategies and regulatory action as those items impact the technical operating platforms of the property.• Participate in the development of design and implementation strategies to ensure the property is kept abreast of technology trends within the industry in accordance with enterprise governance and architectural standards.• Participate in the development of integration strategies to ensure optimal efficiency of computer systems and programs with existing end users.• Participate in the development of disaster recovery strategies to ensure business continuity in case of system failures in accordance with enterprise governance and architectural standards.• Ensure adequate processing and storage capacity for growing business demands based on customer volumes.• Continually reassess the competitiveness of all information assets against the relevant comparable companies, industries, and markets.• Establish credibility throughout the property with management and the employees to be an effective listener and problem solver of information issues.• Participate in the development of appropriate policies and procedures to ensure the integrity of all deployed information systems in accordance with enterprise governance and architectural standards• Coordinate the interdepartmental efforts relative to information systems throughout the property.• Provide technical advice and knowledge to the executive team.• Manage the budget and other financial measures of the Information and Technology Department.• Regularly reassess systems mix, policies, procedures, and personnel to ensure compliance with strategic logics and operational objectives.• Interview, select, and train new team members.• Review, adjust, and administer working schedules of team members.• Understand and adhere to disciplinary policies, including but not limited to counseling team members and the use of progressive.• Effectively use, administer, and manage rewards and recognition for team members.• Recommend or oppose the change in status of team members, including but not limited to changes from full-time to part-time, promotions, and transfers.• Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris, and litter.• Make determinations regarding types of materials, supplies, or tools to be used.• Supervise and manage attendance and time records of team members.• Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction.• Responsible for ensuring compliance with all regulatory compliance within the area of responsibility and reporting potential issues to Executive Management / GM. • Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. * Bachelor's degree in computer science or management information systems * Subject matter knowledge of Gaming Operations * 2-3 years of demonstrated experience in the application of a wide range of systems preferred * Familiarity with Governance and Information Security frameworks (PCI, SOX, Audit) * Minimum 1-3 years of project leadership or management experience * Business management, systems management, project management, contract negotiation and administration, operating, and capital budgeting skills * Must be proficient in Microsoft applications * Ability to manage a team working in a high-pressure environment towards successful results for the property and company * Administrative, P/L management, technical, problem-solving, and negotiation skills * Strong verbal and written communication skills are required to communicate with all levels within the company and vendors * Proven experience in handling user problems and vendor relationships * Able to prioritize, direct, and monitor multiple tasks and assignments * Technical knowledge of the PC environment, including hardware, operating system, and networking * Ability to analyze problems and apply logical/cost-effective solutions * Evaluate, recommend, and implement proven technologies that apply to business strategies and system needs * Planning and tactical deployment of objectives that provide effective and efficient operations and support for the property * Strong organizational skills * 3 years of IT management experience minimum SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. * Responsible for staff development and training programs. * Responsible for the rewards and recognition program to maximize employee engagement. * Evaluates team members within the department and delivers constructive feedback to employees in regards to performance. * Determines recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs. * Determines work procedures and expedites workflow. * Responsible for employee performance (disciplining, coaching, counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state, and local regulations. Must complete TIPS training. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
    $103k-135k yearly est. Auto-Apply 56d ago
  • Data Manager

    Alcohol, Drug & Mental Health Board Franklin Cty

    Columbus, OH

    Where Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community! ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich. What we offer: Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage. Life insurance coverage for all full-time employees. Guaranteed 11 paid holidays every year. A 19% employer contribution to your OPERS pension plan. Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan. See more information on our competitive benefits programs at: ************************************** What you'll do: Plans and coordinates on-going management of major electronic data sources. Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights. Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques. Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams. Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff. Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders. Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively. Leads the integration of data sources in databases to drive reporting and dashboards. Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources. Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources. Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures. Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups. Participates in internal and external committees and coalitions as assigned. Maintain regular and predictable attendance. Must be willing to undertake some travel. Other duties as assigned. What we're looking for: Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required. Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency. Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred). Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools. Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations. Ability to adapt to a changing environment. Ability to operate effectively both independently and as a member of a team. Strong analytical and problem-solving skills with strong attention to detail. Ability to transform technical documentation into a story. Strong communication skills to share insights with multiple stakeholders. Proven analytical capability and data-driven decision-making. Ability to think ahead, plan long-term decisions, and anticipate outcomes.
    $76k-113k yearly est. 14d ago
  • Infrastructure Manager

    Cai 4.8company rating

    Columbus, OH

    **Req number:** R6814 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As an Infrastructure Manager, you will work hands-on with a geographically diversified team to support one of our managed services clients. **Job Description** We are in need of an **Infrastructure Manager** to lead a remote team of up to 10 people on a managed service account. This position is full time, salaried and remote. All candidates must be based the United States. We are looking for an impactful leader with strong time management and people management skills to lead a team for a high-touch client. Some travel (up to 15% annually) may be required. **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What You'll Do** + Lead teams of IT professionals, including network administrators, systems engineers, and support staff + Provide clear direction, set goals, and ensure that the team operates efficiently and collaboratively + Evaluate team members' performance, provide constructive feedback, and implement strategies to improve productivity including conducting performance reviews and addressing any issues affecting individual or team outputs + Identify skill gaps within their team and ensure that staff receive the necessary training to stay updated on emerging technologies and best practices. Encourage professional development through certifications, workshops, or on-the-job learning + Coordinate staff schedules to ensure adequate coverage for operations, maintenance, and support tasks including assigning roles and responsibilities based on team members' strengths and ensuring optimal resource utilization + Foster a positive and productive work environment by addressing conflicts and maintaining team morale. Promote collaboration and ensure alignment with organizational goals + Participate in hiring processes to select qualified candidates and oversee their onboarding to ensure smooth integration into the team + Act as a bridge between their team and other departments, ensuring that their staff understand organizational priorities and work effectively within cross-functional teams + Motivate staff to adapt to changes in technology or organizational direction. Provide support during high-pressure situations, such as system outages or major project deadlines + Ensure that the team operates cohesively, efficiently, and contributes positively to the organization's overall IT strategy and goals + Must be available to provide on call support **What You'll Need** Required: + 1 or more of the following certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional - Security (CCNP); CompTIA: Security+, Network+, IT Operations Specialist, Secure Infrastructure Specialist; Fortinet: FCP Network Security + 5+ years of people management experience + 10+ years of hands-on infrastructure experience + Experience working with the following technologies: Fortinet, Dell, Lenovo, printers, networking, IT Glue, Entra, ticketing systems (FreshService or Talkdesk preferred) + 3+ years with ITAM Preferred: + Bachelors or Associates degree preferred + AI and Cybersecurity skills are strongly desired **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor + May need to travel up to 15% domestically annually \#LI-JH1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $120,000 - $130,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $120k-130k yearly 6d ago
  • Data Manager

    Franklin County, Oh 3.9company rating

    Columbus, OH

    Where Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community! ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich. What we offer: * Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage. * Life insurance coverage for all full-time employees. * Guaranteed 11 paid holidays every year. * A 19% employer contribution to your OPERS pension plan. * Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan. * See more information on our competitive benefits programs at: ************************************** What you'll do: * Plans and coordinates on-going management of major electronic data sources. * Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights. * Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques. * Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams. * Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff. * Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders. * Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively. * Leads the integration of data sources in databases to drive reporting and dashboards. * Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources. * Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources. * Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures. * Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups. * Participates in internal and external committees and coalitions as assigned. * Maintain regular and predictable attendance. * Must be willing to undertake some travel. * Other duties as assigned. What we're looking for: Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required. Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency. Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred). Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools. Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations. Ability to adapt to a changing environment. Ability to operate effectively both independently and as a member of a team. Strong analytical and problem-solving skills with strong attention to detail. Ability to transform technical documentation into a story. Strong communication skills to share insights with multiple stakeholders. Proven analytical capability and data-driven decision-making. Ability to think ahead, plan long-term decisions, and anticipate outcomes.
    $59k-74k yearly est. 21d ago
  • Data Governance Manager

    Dodge Construction Network

    Columbus, OH

    The DataGovernance Manager owns Dodge's Standard Operating Procedure (SOP) ecosystem, ensuring operational documentation remains current, compliant, and accessible across the Content organization. This role serves as the central point of coordination for SOP lifecycle management-working with subject matter experts, team leads, and managers to schedule reviews, maintain version control, and promote consistent adoption of best practices. This is a full-time position and reports directly to the Sr. Manager, Operational Performance Management. **_Preferred Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered.For this position, there is a preference to hire in Easterntimezone, however candidates in other area/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Ownand maintain Dodge's SOP management platform, ensuring all documents areup-to-date, approved, and properly archived + Develop andcoordinate SOP lifecycle activities including drafting, stakeholder review, approval, and publication + Collaborate with SMEs and managers to ensure timely reviews and revisionspergovernance schedules + Define, enforce, and continuously improve SOP governance standards, including version control, approval hierarchies, and documentation compliance requirements + Integrate SOP updates with training content and quality assurance initiatives to ensure organizational alignment + Design, track, and report SOP governance metrics used by leadership to assess documentation health, compliance adherence, and operational readiness + Support the Operational Performance Management team in aligning SOPs with data governance and compliance frameworks + Drive communication and adoption of updated policies and procedures across all teams + Perform organizational analytics on Dodge's operational system to inform SOP adherence and needs + Conduct project management of initiatives to drive SOP & policy compliance **_Education Requirement_** Bachelor's degree in Business Administration, Information Management, or related field; or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 5+ years of experience in document management, process governance, or compliance + Demonstrated analytics experience oncontinuousimprovementprojects,including identifyingopportunities to simplify and strengthen governance processes + Experience with SOP or document management systems (e.g.,Whale,Trainual,Confluence, SharePoint, LMS-integrated platforms) + Ability to collaborate with technical and non-technical stakeholders + Proficiency with Microsoft Office + Highly organized, detail-oriented, and collaborative + Agovernancemindsettomaintain rigor in process documentation and compliance + Ability to prioritizemultiple reviews and manage deadlines effectively + Highly collaborative including partnering with SMEs to maintain process accuracy + Strong organizational skills and attention to detail **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as Tableau, AWSQuickSight,PowerBI + Six SigmaGreenBelt or BlackBelt certification + Project Managementexperience or PMP certification + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence + Knowledge ofvideo editing concepts & video editing software such as Adobe Premier, Final Cut Pro, Camtasia, or similar software + Experience inaninformation services or data operations environment **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range:_ _$72,800-$91,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience andexpertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_ _** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_ _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-1157-2025
    $72.8k-91k yearly 4d ago
  • Hybrid Cloud & Tech Resilience - Manager

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Cloud Operations team you will lead the development and implementation of innovative cloud resilience strategies. As a Manager you will supervise and mentor teams, delivering exceptional results while fostering meaningful client relationships and navigating complex challenges. This role offers a unique chance to enhance your leadership skills while working with advanced technology in a dynamic environment. Responsibilities - Promote a culture of collaboration and continuous improvement - Maintain adherence to project timelines and quality standards - Analyze and refine operational processes for effectiveness What You Must Have - Bachelor's Degree - At least 5 years of experience What Sets You Apart - Master's Degree in Computer and Information Science, Information Technology, Computer Science, Risk Management preferred - Certification(s) Preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP), Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix Microsoft, RedHat, NetApp, EMC, Cisco, Arista), Certified Business Continuity Professional (CBCP), ITIL Certification, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), AWS or Azure certifications related to resilience or infrastructure - Demonstrating experience in IT resilience and disaster recovery - Possessing public, private, hybrid, and multi-cloud Infrastructure experience. (Network, Server, Storage, and Database) discovery, design, build, and migration - Providing specialist advice on developing IT resilience strategies tailored to client-specific environments and challenges - Having familiarity with risk management frameworks (e.g., ISO 22301, ISO 27001, NIST, ITIL) - Working with clients to identify critical business functions and their dependencies on IT systems Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $99k-232k yearly 60d+ ago
  • Data Visualization Manager - Finance Data and Insights

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210675081 JobSchedule: Full time JobShift: Day : Are you a skilled data professional with a passion for transforming raw data into actionable insights and a proven track record of learning and implementing new technologies? The Finance Data & Insights Team is an agile product team responsible for the development, production, and transformation of financial data and reporting across CCB. Our vision is to enhance the lives of our people and increase the firm's value by leveraging data and advanced tools to analyze information, generate insights, save time, improve processes and controls, and lead the organization in developing future-ready skills. As an Data Visualization Manager within the Consumer and Community Banking Line of business, you will play a key leadership role in understanding stakeholder business needs, and setting priorities for the development team while interacting with senior leaders across the organization. You will be accountable for delivering key metrics to provide insights and enable consumer self-service. This includes leading the team's development of interactive, high-impact dashboards and data wrangling efforts using tools such as Alteryx. Your ability and passion for thinking beyond raw and disparate data will guide the team in creating data visualizations and intelligence solutions utilized by the organization's top leaders to achieve key strategic imperatives. You will help identify and assess opportunities to eliminate manual processes and utilize automation tools such as Alteryx, Tableau, and/or ThoughtSpot to bring automated solutions to life. Job Responsibilities: * Engage with senior leaders and key stakeholders to understand business needs. * Demonstrate a strong understanding of business, financial data, and technologies to make informed decisions that provide analytical insights to stakeholders. * Prioritize development activities to maximize value delivery and lead data-driven analyses to support business objectives. Foster creativity and ingenuity to transform data interpretation and understanding. * Collaborate with Technology, Analytics, and Finance Teams to build an efficient infrastructure for dashboard development, ensuring robust controls. Strategically source data from various information channels, track development and deployment timelines, and support the transition of production activities to Technology for newly developed dashboards. * Direct the team in intelligence solution requirements gathering sessions with varying levels of leadership, complete detailed project planning utilizing JIRA to record planned project execution steps. * Ensure thorough control testing of each component of the intelligence solution, providing evidence that all data and visualizations are delivering accurate insights and evidence in the control process. Required Qualifications, Skills and Capabilities: * Bachelor's degree in MIS, Computer Science, Mathematics, Engineering, Statistics, or other quantitative or financial subject areas. * Minimum of 5 years' experience working with data analytics projects, related to the financial services domain. * Minimum 5 years' experience developing advanced data visualizations and presentations, with Tableau. * Experience with business intelligence analytics and data wrangling tools such as Alteryx, SAS, or Python. * Experience with relational databases, optimizing SQL to pull and summarize large datasets, report creation, and ad-hoc analyses. * Experience in reporting development and testing, with the ability to interpret unstructured data and draw objective inferences given known limitations of the data. * Demonstrated ability to think beyond raw data and understand the underlying business context, identifying business opportunities hidden in data. * Strong written and oral communication skills, with the ability to communicate effectively with all levels of management and partners from various business functions. * Focus on controls and risk management, ensuring accurate results and flexibility to adapt to changing control requirements. Preferred Qualifications, Skills and Capabilities: * Experience with AWS, Databricks, Snowflake, or other Cloud Data Warehouse platforms. * Experience with Hive, SQL, Python, or other big-data query tools. * Experience with ThoughtSpot or similar AI tools that empower stakeholders to self-serve and generate their own insights. * Highly motivated, self-directed, and curious to learn new technologies.
    $91k-119k yearly est. Auto-Apply 49d ago
  • Service Excellence Manager

    The Strickland Group 3.7company rating

    Columbus, OH

    Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )
    $70k-150k yearly Auto-Apply 41d ago
  • Sr. Technology Manager

    825 Technologies

    Columbus, OH

    Company Description: 825 Technologies is a respected Managed Service Provider. We are seeking a Sr. Technology Manager who is not only technically proficient but also embodies drive, strategic acumen, and exemplary organizational skills. Job Summary: The Sr. Technology Manager will play a key role in defining our technological direction and operations. This position involves strategic leadership as well as direct involvement in helpdesk and field operations. We are looking for a candidate who is a go\-getter, exceptionally organized, detail\-oriented, and has a strong background in project management. Requirements Key Responsibilities: Develop and oversee the technology strategy to align with our business objectives. Manage all technical aspects, including IT infrastructure, cybersecurity, and software development. Engage in helpdesk support and field operations with a hands\-on approach. Lead and mentor the IT team, promoting a culture of excellence and innovation. Ensure the reliability and efficiency of IT services. Collaborate with various departments to integrate technology solutions. Stay updated with emerging technology trends to strategically incorporate beneficial innovations. Manage the IT budget with an emphasis on efficient resource allocation. Ensure proper, detailed documentation, reporting, and status updates to all necessary individuals. Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Extensive experience in a senior IT role, ideally in a Managed Service Provider setting. Robust technical skills in IT infrastructure and network security. Exceptional organizational and detail\-oriented skills, with a proven track record in project management. A dynamic and driven individual, committed to achieving excellence. Proven leadership skills and team management experience. Excellent communication skills and a willingness to provide hands\-on support. Ability to handle multiple priorities in a dynamic environment. Benefits Compensation: Competitive base salary. A significant bonus of 20% of company profit. 100% employer\-paid health, dental, and vision insurance. We Offer: A challenging and rewarding role in a growing company. Opportunities for personal and professional development. A supportive and collaborative work environment. Comprehensive benefits package. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"661180747","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"City","uitype":1,"value":"Columbus"},{"field Label":"State\/Province","uitype":1,"value":"Ohio"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"43213"}],"header Name":"Sr. Technology Manager","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00193003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04593019","FontSize":"15","google IndexUrl":"https:\/\/825technologies.zohorecruit.com\/recruit\/ViewJob.na?digest=YGNKd@UCJw4RI5iViKXg3Gg@CFJLb0kG0VKnEMwc4iQ\-&embedsource=Google","location":"Columbus","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $103k-139k yearly est. 60d+ ago
  • Field Service Manager Branch

    Crown Equipment 4.8company rating

    Columbus, OH

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Responsibilities: Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: High school diploma and prior experience as a Field Service Technician Prior experience as a Dispatcher and/or Supervisor preferred Strong technical/repair knowledge Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $70k-99k yearly est. 58d ago
  • Technical Service Engineer

    ISG 4.7company rating

    Columbus, OH

    An international company with a facility in the Columbus, OH. area is currently seeking Junior Level Electro Mechanical Engineers for long-term opportunities with their growing team. These are exciting opportunities for degreed Engineer candidates looking for a company that offers excellent opportunities for growth, stability, and advancement! The Electro Mechanical Engineer position is salaried with pay rates will be salaried with pay rates anticipated to be between $55,000 to $65,000 annually based on experience and education (we will consider paying more for the right skills). All well qualified candidates will be considered regardless of pay rate. A generous compensation package includes an annual bonus, affordable medical plans, paid holidays / vacation time, 401k, employee events, and more! Qualified Electro Mechanical Engineers will have most, if not all, of the following skills and experience: Bachelors Degree in Mechanical, Electrical, or Electro Mechanical Engineering is required- (no internship candidates). Any experience with power and free conveyors, skid conveyors, and other automated material handling equipment is a plus, but not required. Willingness to create quotes, estimates, and bids for small projects. Electrical and / or Hydraulic troubleshooting background is a plus, but not required. Willingness to travel as needed. Minimal travel is anticipated in the first year, but will increase to 30-40% travel in North America. Willingness to work between 40-50 hours per week. Must be able to work in the United States (no H-1 sponsorship or student visas considered). Must be able to complete standard pre-hire checks including background, drug screen, references, etc. Should you be qualified and interested, please send an updated copy of your resume to [email protected].
    $55k-65k yearly 60d+ ago
  • Barista Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Columbus, OH

    * Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 20d ago
  • Practice Services Manager

    Frost Brown Todd LLP 4.8company rating

    Columbus, OH

    Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Practice Services Manager to join our firm. The Practice Services Manager will support the business performance and daily operational needs of the firm's Practice Groups, playing a key role in advancing Practice Group and the firm-wide strategic goals. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices. The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment. Key Responsibilities: Review and analyze monthly financial reports on attorney productivity, time entry, workflow, and other firm metrics to monitor key performance indicators. Highlight trends and key insights from the analysis and help identify opportunities for improving performance against goals. Promote appropriate and effective delegation of work based on expertise and experience. Collaborate with colleagues in Finance, Pricing, Legal Project Management, Data & Innovation and other departments to address ongoing and ad hoc information, reporting and technology needs. Support the planning and execution of Practice Group meetings and retreats by coordinating with appropriate administrative departments, preparing and communicating agendas and materials, and developing and executing action items. Facilitate communication and collaboration within and across Practice Groups to enhance teamwork and cross-functional cooperation. Proactively identify opportunities for process and practice improvements. Partner with Practice Group members to develop and implement best practices and promote knowledge sharing across Practice Groups. Support and manage Practice Group initiatives by engaging administrative departments to ensure Practice Group Leaders and Practice Groups receive support in all service areas. Partner with the Director(s) of Practice Services and Practice Group Leaders to develop specific financial goals, objectives, targets, and measures for each Practice Group and for the Department as a whole. Assist with the annual revenue budget preparation and the management of other planning processes. Participate in the formulation of Practice Group expense budgets. Develop and manage specific Practice Group budgets. Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates. Monitor and analyze Practice Group performance, including financial review, provide recommendations for corrective action when necessary, and assist with follow-up. Understand and apply Practice Group, attorney, and client profitability models. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability. Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement. Participate in and assist with follow-up activities to performance evaluations for associates and partners. Assist with the integration of attorneys into Practice Groups, with emphasis on new associates. Coordinate with Practice Group members and other firm personnel to ensure a smooth transition of client work and the proper handling of administrative tasks related to attorney retirements or departures. Assist in the development, execution, and monitoring of Practice Group and Department business plans. Support Practice Group Leaders to drive strategic and profitable growth and provide targeted support in the execution and management of day-to-day initiatives and activities toward that goal. Participate actively in Department/Practice Group/Partner meetings, retreats and special events. Assist in the development, execution, and tracking of strategic initiatives, goals and long-term plans for the Practice Group(s) and Department(s). Job Requirements: Bachelor's degree required. J.D. or MBA highly desirable. Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting. Experience in a professional services firm required; law firm experience is highly desirable. Experience as a practicing attorney is helpful but not required. Demonstrated career progression involving increasingly complex leadership or management assignments and responsibilities. Demonstrated diplomacy and professional presence to build relationships and gain the confidence of internal stakeholders as a trusted advisor. Strong client service and team mindset. Strong client service orientation and collaborative mindset; able to work effectively with multiple stakeholders to achieve buy-in and results. Commitment to handle confidential and sensitive information with the appropriate discretion. Strong interpersonal and management coaching skills. Strong planning and organization skills. Excellent written and verbal communication skills. Ability to manage multiple projects and competing priorities at once, problem solve, and work well under tight time constraints. Strong business and financial acumen; sound judgment and analytical thinking with strong attention to detail. Motivated self-starter. Proactive approach and the ability to work “hands-on”, as required. Ability to work effectively with individuals at all levels, including in challenging situations. Cultural awareness to individuals from a broad range of backgrounds, including race, ethnicity, religion, gender, sexual orientation, gender identity and disability. Ability to understand unconscious bias and its effect on recruiting, hiring, performance and advancement. Ability to quickly shift priorities in a fast-paced and growing environment. Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $53k-66k yearly est. 21d ago
  • Service Manager- Beer Barrel Pizza & Grill

    Good Food Restaurants 3.8company rating

    Hilliard, OH

    Job Description Service Manager Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program. Responsibilities: Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through Uphold server tip credit and dual jobs compliance Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment. 100% table touches through the dot program Communicate to the BOH manager and GM food quality issues or guest suggestions. Responsible for drive-time and carryout accuracy Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team Directly oversees the Guest Service Specialist (GSS) team Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed Qualifications: A minimum of 3 years of supervisory or management experience Experience in a high-volume restaurant with a full-service bar Knowledge of or certification in safe food handling procedures Knowledge of or certification in safe alcohol and bar procedures Experience Leading diverse teams of people Experience training and mentoring new staff Strong judgment which can be used to set and achieve goals A positive and upbeat personality, capable of inspiring others Basic business math skills and computer literacy Work environment: This position is a full-time, 50-hour, exempt salaried position This position reports directly to the General Manager This position is 100% in-person Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
    $39k-58k yearly est. 20d ago
  • Donor Services Manager

    Franklin Park Conservatory 3.7company rating

    Columbus, OH

    ABOUT US Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facility situated two miles from downtown Columbus features glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Children s Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all. MISSION As a premier botanical garden destination, we connect people to nature and create life enhancing experiences. VISION Envision a world that celebrates nature as essential to the human experience. JOB SUMMARY The Donor Services Manager is a donor-centric role, ensuring that making a gift to the Conservatory is a pleasant and seamless process. This position oversees the Conservatory s confidential donor/prospect database, manages the Development Coordinator s use of the database, and supports all areas of development including financial reporting and reconciliation. This position plays the lead role in maturing the development team s ability to offer and accept more complex gift types. The role is also responsible for generating and analyzing reports/queries, assisting with donor/prospect research and plans, and general compliance with gift and non-profit regulations. This position reports to the Associate Director of Development. Additional Information: This is a hybrid full-time exempt position based in Columbus, Ohio. This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory. Compensation: $55,000 - $62,000 annual salary. RESPONSIBILITIES Donor Services and Programs: In service to the team Annual Operating Fundraising goal and in alignment with the Development Team calendar, initiates and oversees the spring, fall lapsed and end of year appeal processes, ensuring all constituent groups have the opportunity to support the mission. Regularly ensures giving and registration mechanisms: i.e. webpages, on-site giving options, and donation forms are accurate, trackable, and simple for donors to use. In partnership with the Assoc. Director of Development and the Grant and Development Writer, ensures the giving pages of the website are updated at least annually with new information such as tax law changes, giving initiative changes, or new compelling donor testimonials. In partnership with the Grant and Development Writer, ensures donor acknowledgement letters are updated annually. Oversees the Development Coordinator s implementation of the Donor Stewardship Plan including timely acknowledgements, milestones, Development Committee outreach and manages the implementation and budget of the new, internal stewardship store. Data Management: Maintains knowledge & understanding of organization s major programs and initiatives supported by philanthropy, and ensures this knowledge is applied to quality gift/pledge entry in compliance with GAAP rules and Tessitura functions. Monitors incoming gifts from all sources and oversees the quality of data/gift entry, generates reports on YTD and projected fundraising, and manages the financial reconciliation with the Controller/Finance team monthly or as requested. Handles organizational and constituent data with absolute discretion, troubleshoots and problem-solves to maintain integrity. Serves as the Development department s database technical consultant and subject matter expert. Serves as primary point of contact with the Conservatory s CRM Manager, attends training sessions as needed, and maintains a presence within the Tessitura community. Supports the Development Plan by creating dashboards and reports that support fundraising KPI reporting, completes queries including donor and mailing lists, produces routine and custom reports, and produces recommendations/analysis of the same for the team and the VP of Philanthropy. Conducts prospect research through software and Internet resources for donor cultivation and stewardship, as requested; manages the iWave contract. Supports moves management, through ensuring Tessitura functionality, quality portfolio/plan set up and participating in annual portfolio reviews for major gift fundraisers. Develops written documentation, internal operating procedures and end-user instructions for Tessitura and ancillary software. Trains and notifies the team of changes in data entry and procedures; assists with setting up new user accounts. Enters donor/prospect actions and relevant information in Tessitura as requested/needed. Administrative Management: Manages and mentors the Development Coordinator (DC) in all areas, including performance management and payroll duties. With VP of Philanthropy, develops and manages the written and actual Standard Operating Procedures for all accepted gift vehicles at the Conservatory. Leads the pledge set-up, payment, write off, and credit card recurring gift processes. Seeks to ensure FPC/FOC is in compliance with tax laws, and manages the DC in maintaining the FPC AOI, Solicitor s License, USPS nonprofit rate, and other compliance needs. Supplies materials for the President and CEO as requested. Supports the Development department s donor and member events as needed, which may include occasional evening and weekend availability. Performs other duties as assigned. KNOWLEDGE AND EXPERIENCE REQUIRED Bachelor s Degree. Demonstrated experience with data analysis and data-driven decision making. 3+ years work experience with Tessitura. Experience working with donors in either cultivation or stewardship efforts. Experience with end-user support, data integrity and reporting. Extensive computer and software knowledge, including a high level proficiency with Microsoft suite, Microsoft Word, Excel, PowerPoint, Teams. SKILLS REQUIRED AND RESULTS TYPICALLY ACHIEVED Highly organized and accurate with strong attention to detail. Strong analytical and problem-solving skills. Excellent written and verbal communication skills, including presentation and management skills. Mature judgment, including discretion handling confidential donor personal and financial information. Excellent interpersonal and customer service skills, with the ability to develop and maintain effective working relationships. Self-starter with the ability to work independently, set priorities and meet deadlines. Ability to multi-task in a fast-paced environment. Flexibility to work occasional evenings and weekends. EEO Statement: Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.
    $55k-62k yearly 18d ago
  • Technical Service Engineer

    Dynamics ATS Organic

    Reynoldsburg, OH

    Job Description An international company with a facility in the Columbus, OH. area is currently seeking Junior Level Electro Mechanical Engineers for long-term opportunities with their growing team. These are exciting opportunities for degreed Engineer candidates looking for a company that offers excellent opportunities for growth, stability, and advancement! The Electro Mechanical Engineer position is salaried with pay rates will be salaried with pay rates anticipated to be between $55,000 to $65,000 annually based on experience and education (we will consider paying more for the right skills). All well qualified candidates will be considered regardless of pay rate. A generous compensation package includes an annual bonus, affordable medical plans, paid holidays / vacation time, 401k, employee events, and more! Qualified Electro Mechanical Engineers will have most, if not all, of the following skills and experience: Bachelors Degree in Mechanical, Electrical, or Electro Mechanical Engineering is required- (no internship candidates). Any experience with power and free conveyors, skid conveyors, and other automated material handling equipment is a plus, but not required. Willingness to create quotes, estimates, and bids for small projects. Electrical and / or Hydraulic troubleshooting background is a plus, but not required. Willingness to travel as needed. Minimal travel is anticipated in the first year, but will increase to 30-40% travel in North America. Willingness to work between 40-50 hours per week. Must be able to work in the United States (no H-1 sponsorship or student visas considered). Must be able to complete standard pre-hire checks including background, drug screen, references, etc. Should you be qualified and interested, please send an updated copy of your resume to ***********************.
    $55k-65k yearly Easy Apply 28d ago
  • Manager - Laboratory Services

    K.A. Recruiting

    Crooksville, OH

    Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio! Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - BS degree - ASCP certification - Prior lab experience and knowledge - Supervisor experience needed Job Quick Facts - Oversees phlebotomy and central processing - Reports to Lab Director - Has 1 peer manager (Clinical Lab Manager) - Has 1 Phlebotomy Supervisor/Senior Tech - Must be willing to work as a Phlebot in times of high census/call-offs - Experience in a high volume lab almost a ‘must' - Experience with the corrective action process strongly recommended - Not a position for the timid of heart or anyone lacking leadership confidence Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! REF#LM973
    $52k-86k yearly est. 7d ago

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