How to hire a technical services manager

How to hire a technical services manager, step by step

Here's a step-by-step technical services manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a technical services manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new technical services manager
• Step 8: Go through the hiring process checklist

What does a technical services manager do?

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1. Identify your hiring needs

   Before you start hiring a technical services manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A technical services manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, technical services managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of technical services managers and their corresponding salaries.

   Type of Technical Services Manager	Description	Hourly rate
   Technical Services Manager	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$32-77
   Manager	Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more	$17-44
   Information Manager	An information manager is responsible for maintaining the safety and security of the company's network systems, preventing unauthorized access and malicious attempts at stealing information and confidential data. Information managers identify the organization's business needs to develop and design technology solutions with the help of system analysts and computer engineers... Show more	$33-69

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Project Management
   • Customer Service
   • Client Facing
   • Technical Support
   • Linux
   • Email Marketing
   • SQL
   • Customer Issues
   • Continuous Improvement
   • Unix
   • Customer Satisfaction
   • Product Development
   • Azure
   • QA

   Check all skills

   Responsibilities:

   • Manage the network connections using SNA/SNI and TCP/IP.
   • Manage customer escalations to closure for VMware s premier services customers.
   • Manage diverse technology groups for one of the largest securities broker-dealers.
   • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
   • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
   • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.

   More technical services manager duties

3. Make a budget

   Including a salary range in your technical services manager job description is one of the best ways to attract top talent. A technical services manager can vary based on:

   • Location. For example, technical services managers' average salary in kansas is 43% less than in pennsylvania.
   • Seniority. Entry-level technical services managers 58% less than senior-level technical services managers.
   • Certifications. A technical services manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a technical services manager's salary.

   Average technical services manager salary

   $104,419yearly

   $50.20 hourly rate

   ---

   Entry-level technical services manager salary

   $67,000 yearly salary

   Updated December 18, 2025

   Average technical services manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Pennsylvania	$122,961	$59
   2	California	$122,225	$59
   3	New Jersey	$118,860	$57
   4	Washington	$118,658	$57
   5	New York	$118,395	$57
   6	Massachusetts	$114,715	$55
   7	North Carolina	$103,247	$50
   8	Arizona	$101,734	$49
   9	Connecticut	$101,472	$49
   10	Ohio	$99,037	$48
   11	Texas	$97,446	$47
   12	Maryland	$95,581	$46
   13	Michigan	$95,525	$46
   14	Minnesota	$94,576	$45
   15	Virginia	$93,125	$45
   16	District of Columbia	$91,606	$44
   17	Georgia	$91,428	$44
   18	Wisconsin	$90,460	$43
   19	Utah	$90,277	$43
   20	Illinois	$89,441	$43

   Average technical services manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Cheniere Energy	$175,634	$84.44
   2	Meta	$144,273	$69.36	183
   3	Accenture	$139,195	$66.92	1,109
   4	Google	$138,734	$66.70	110
   5	Apple	$135,392	$65.09	32
   6	PayPal	$133,728	$64.29	30
   7	Pwc	$132,724	$63.81	3,561
   8	VMware	$129,333	$62.18
   9	Sumitomo Mitsui Financial Group	$129,269	$62.15
   10	Schlumberger	$127,465	$61.28	5
   11	J.P. Morgan	$126,683	$60.91
   12	Weatherford International	$126,318	$60.73	8
   13	Nike	$125,905	$60.53	8
   14	Grant Thornton	$124,761	$59.98	77
   15	Kemin	$123,628	$59.44
   16	Cisco	$122,304	$58.80	176
   17	Host Analytics Inc	$121,176	$58.26
   18	Five9	$120,983	$58.16	4
   19	Deloitte	$120,304	$57.84	1,533
   20	Federal Reserve Bank	$120,166	$57.77	5

4. Writing a technical services manager job description

   A good technical services manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a technical services manager job description:

   Technical services manager job description example

   Engineering and Technical Services Manager
   
   Our manufacturing team is hiring a Plant Engineering and Technical Services Manager! Ocean Spray offers competitive base salary, a full package of affordable benefits, and performance-based bonuses.
   
   What You'll Get:
   Insurance package effective day 1 of employment that includes medical, dental, vision, life insurance, and a plethora of wellness programs 401k with an employer match Holiday and bonus pay Tuition assistance program Employee appreciation events Career development and growth opportunities
   
   What You'll Do:Lead and manage long-term technical capability in new and existing technology and technical systems and manage organizational capability to sustain technical competence. Lead capital project process from research and development activities through selection, purchase and installation of new equipment. Insure effective team development of the technical services function through performance management processes. Serve as a key member of the technical network across the system in developing our technical capability. Lead and manage the design, development, and the implementation of technical systems improvements that support manufacturing reliability, process capability and cost objectives.Direct information technology, EHS, process control, capital planning, facilities maintenance and support systems assuring that the necessary resources are committed to meet the business needs. Develop and sustain capability to rapidly ramp-up new products, packages and processes to insure competitiveness in the marketplace. Work closely with operations to ensure the effectiveness of plant maintenance and to insure technology transfer objectives are met. Serve as key member of the plant leadership team in developing the plant's strategic direction, establishing priorities and allocating resources. Work effectively with plant functional managers to develop and maintain a positive employee relations environment.
   
   What You'll Need:
   Requires extensive knowledge of the operations from a technical perspective. High-level management and business skills, extensive financial knowledge base and HR policies and procedures are required. Organizational, interpersonal, communication and conflict resolution skills are imperative as well as computer, technical and training abilities. This experience is typically gained through a bachelor's degree in engineering, operations, business or related field, as well as several years of managerial experience in manufacturing environment.
   Who We Are:
   You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what's better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.Team members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values:
   Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.Sustainable Results - Guided by purpose, we are focused on delivering results for our grower-owners.Integrity Above All - We are ethical, doing the right thing for our grower-owners, customers, consumers and each other Inclusive Teamwork - We build diverse and inclusive teams that strengthen our cooperative.
   
   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

   Copy this example

   

5. Post your job

   To find the right technical services manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with technical services managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit technical services managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your technical services manager job on Zippia to find and recruit technical services manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit technical services managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new technical services manager

   Once you've found the technical services manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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