Technical services manager job description

Engineering and Technical Services Manager

Our manufacturing team is hiring a Plant Engineering and Technical Services Manager! Ocean Spray offers competitive base salary, a full package of affordable benefits, and performance-based bonuses.

What You'll Get:
Insurance package effective day 1 of employment that includes medical, dental, vision, life insurance, and a plethora of wellness programs 401k with an employer match Holiday and bonus pay Tuition assistance program Employee appreciation events Career development and growth opportunities

What You'll Do:Lead and manage long-term technical capability in new and existing technology and technical systems and manage organizational capability to sustain technical competence. Lead capital project process from research and development activities through selection, purchase and installation of new equipment. Insure effective team development of the technical services function through performance management processes. Serve as a key member of the technical network across the system in developing our technical capability. Lead and manage the design, development, and the implementation of technical systems improvements that support manufacturing reliability, process capability and cost objectives.Direct information technology, EHS, process control, capital planning, facilities maintenance and support systems assuring that the necessary resources are committed to meet the business needs. Develop and sustain capability to rapidly ramp-up new products, packages and processes to insure competitiveness in the marketplace. Work closely with operations to ensure the effectiveness of plant maintenance and to insure technology transfer objectives are met. Serve as key member of the plant leadership team in developing the plant's strategic direction, establishing priorities and allocating resources. Work effectively with plant functional managers to develop and maintain a positive employee relations environment.

What You'll Need:
Requires extensive knowledge of the operations from a technical perspective. High-level management and business skills, extensive financial knowledge base and HR policies and procedures are required. Organizational, interpersonal, communication and conflict resolution skills are imperative as well as computer, technical and training abilities. This experience is typically gained through a bachelor's degree in engineering, operations, business or related field, as well as several years of managerial experience in manufacturing environment.
Who We Are:
You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what's better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.Team members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values:
Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.Sustainable Results - Guided by purpose, we are focused on delivering results for our grower-owners.Integrity Above All - We are ethical, doing the right thing for our grower-owners, customers, consumers and each other Inclusive Teamwork - We build diverse and inclusive teams that strengthen our cooperative.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Analytical Thinking:	Tackle a problem by using a logical, systematic, sequential approach.
Customer Orientation:	Demonstrate concern for satisfying one's external and/or internal customers.
Diagnostic Information Gathering:	Identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it
Honesty/Integrity:	Does not cut corners ethically. Does what is right, not what is politically expedient. Speaks truthfully.
Managing Change:	Demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.

• At least 2 years' experience managing technology projects in a waterfall or Agile methodology
• Familiarity from a compliance perspective with cyber security concepts such as vulnerability management, security assurance, privileged access management and user access management
• Corporate Project Management experience with the technology sector
• Background in audit, compliance, and risk
• Expertise with Waterfall and/or Agile methodology
• Outstanding customer engagement skills such as Human Centered Design enabling you to translate user feedback into service enhancement ideas
• Experience designing, building and maintaining self-service request forms on a platform such as BMC Helix, ServiceNow, or JIRA Service Management
• Experience building rich business analysis reports on a platform such as PowerBI
• Outstanding written skills with experience drafting business cases for approval by senior staff
• Experience with ITIL processes, specifically Incident and Change Management
• Ability to collaborate effectively as a member of a global technology team
• A strong sense of ownership with a bias towards long term improvement over temporary solutions
• Uncompromising integrity and ability to reliably handle sensitive data
• Ability to work with a global team

About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.

ICS is an Equal Opportunity Employer.