Technical services manager resume examples from 2025
Land interviews using Zippia's AI-powered resume builder.

All resume examples
Table of content
How to write a technical services manager resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in technical services manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the technical services manager position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical technical services manager skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a technical services manager resume:
- Project Management
- Customer Service
- Client Facing
- Technical Support
- Linux
- Email Marketing
- SQL
- Customer Issues
- Continuous Improvement
- Unix
- Customer Satisfaction
- Product Development
- Azure
- QA
- Amazon Web Services
- R
- ITIL
- ERP
- VMware
- Disaster Recovery
- Hyperion
- Preventative Maintenance
- Direct Reports
- PC
- Network Infrastructure
- Customer Complaints
- Post Sales
- SAN
- FDA
- HVAC
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write technical services manager experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from technical services manager resumes:
Work history example #1
Technical Services Manager
Sprint
- Supported the customer care applications for Sprint PCS by providing strategic architectural direction.
- Served as trouble management liaison between retail and tier III technicians for PDA's, PC's and printers.
- Managed, analyzed, evaluated and consolidated Sprint internal mainframes, reducing 80% of systems maintaining cost.
- Partnered with AT&T, Verizon, Frontier, and CenturyLink managers to quickly resolve customer outages.
- Provided on site desktop support for PCs within the service center.
Work history example #2
Help Desk Analyst
United Parcel Service
- Assisted with the setup and training of users on the use of their mobile devices.
- Coordinated with Corporate on software / hardware changes and new application roll outs.
- Designed and implemented solution to improve ergonomics and available desktop space for dispatch supervisors' office.
- Worked closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance.
- Provided analog and VOIP phone support.
Work history example #3
Technical Services Manager
MasTec
- Managed Desktop Services department for $50 million IT Market Research firm with 6 national sites, supporting 800+ employees.
- Utilized RAS, VNC, and VMware for remote server maintenance.
- Coordinated with Software/Hardware manufacturer to benchmark software tests and implementation of product enhancements.
- Reviewed all database SQL queries to ensure the optimum paths and indexes were used, and automated manual processes.
- Installed and managed TeleVantage and Verizon VOIP PBX Systems.
Work history example #4
Foreman
Osmose Utilities Services
- Managed crew personnel and all daily aspects of utility pole inspection and treatment for major electrical and telecommunications utility companies.
- Installed gas and electric lines, and operated backhoe.
- maintained a class A CDL for 12 years.
- Operated vehicles, equipment, trenchers, and other necessary equipment safely.
- Maintained class A CDL for transport and setting of materials with knuckle and straight boom trucks.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from technical services manager resumes:
Bachelor's Degree in business
Western Washington University, Bellingham, WA
2008 - 2011
Highlight your technical services manager certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
Here are some of the best certifications to have on technical services manager resumes:
- EPA Amusement Operators Safety Certification (EPA)
- Associate Service Executive (ASE)
- Project Management Professional (PMP)
- Master Certified Electronics Technician (CETma)
- Certified Manager Certification (CM)
- Management Consultant Professional (MCP)
- Master Technician
- Certified Management Accountant (CMA)
- Certified Technical Professional (CTP)
- Master Project Manager (MPM)