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Technical services manager vs information technology manager

The differences between technical services managers and information technology managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technical services manager and an information technology manager. Additionally, an information technology manager has an average salary of $119,589, which is higher than the $104,419 average annual salary of a technical services manager.

The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for an information technology manager are customer service, project management, and database.

Technical services manager vs information technology manager overview

Technical Services ManagerInformation Technology Manager
Yearly salary$104,419$119,589
Hourly rate$50.20$57.49
Growth rate16%16%
Number of jobs186,807108,179
Job satisfaction-5
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a technical services manager do?

A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.

What does an information technology manager do?

An information technology manager is responsible for supervising tasks for the company's network and information systems operations. Information technology managers require excellent knowledge of the information systems industry, a strong command of programming languages, and software and hardware application processes. An information technology manager reviews the performance of the IT department staff, ensuring that networks and systems maintain the highest quality and efficiency, and adjusting the specific system updates as needed. Information technology managers monitor the security of the system's database and identify business opportunities to utilize all business systems to improve the company's services.

Technical services manager vs information technology manager salary

Technical services managers and information technology managers have different pay scales, as shown below.

Technical Services ManagerInformation Technology Manager
Average salary$104,419$119,589
Salary rangeBetween $67,000 And $161,000Between $84,000 And $169,000
Highest paying CityPhiladelphia, PARichmond, CA
Highest paying statePennsylvaniaNew Hampshire
Best paying companyCheniere EnergyMeta
Best paying industryTechnology-

Differences between technical services manager and information technology manager education

There are a few differences between a technical services manager and an information technology manager in terms of educational background:

Technical Services ManagerInformation Technology Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Most common majorBusinessComputer Science
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical services manager vs information technology manager demographics

Here are the differences between technical services managers' and information technology managers' demographics:

Technical Services ManagerInformation Technology Manager
Average age4747
Gender ratioMale, 89.6% Female, 10.4%Male, 84.5% Female, 15.5%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technical services manager and information technology manager duties and responsibilities

Technical services manager example responsibilities.

  • Manage the network connections using SNA/SNI and TCP/IP.
  • Manage customer escalations to closure for VMware s premier services customers.
  • Manage diverse technology groups for one of the largest securities broker-dealers.
  • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
  • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
  • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.
  • Show more

Information technology manager example responsibilities.

  • Manage all systems onboarding & offboarding of all employees, manage all account access on all company systems & equipment setup.
  • Manage NFS mounts from NAS devices and setup auto-mounts for the server farm.
  • Manage applications support for Lawson, Meditech, ChartMaxx and McKesson PACs system.
  • Negotiate and manage the company through several Telecom agreements for voice, data and wireless.
  • Manage production turnovers by conducting performance tests, and reviewing SQL coding standards and methods.
  • Manage 3rd party vendors supporting legacy 3Com, Avaya, Nortel, and Cisco platforms.
  • Show more

Technical services manager vs information technology manager skills

Common technical services manager skills
  • Project Management, 8%
  • Customer Service, 8%
  • Client Facing, 7%
  • Technical Support, 6%
  • Linux, 5%
  • Email Marketing, 4%
Common information technology manager skills
  • Customer Service, 12%
  • Project Management, 9%
  • Database, 4%
  • Network Infrastructure, 4%
  • SAN, 3%
  • SQL Server, 3%

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