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Technical services manager vs information technology technical services manager

The differences between technical services managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technical services manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $104,419 average annual salary of a technical services manager.

The top three skills for a technical services manager include project management, customer service and client facing. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Technical services manager vs information technology technical services manager overview

Technical Services ManagerInformation Technology Technical Services Manager
Yearly salary$104,419$114,021
Hourly rate$50.20$54.82
Growth rate16%16%
Number of jobs186,807209,334
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a technical services manager do?

A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Technical services manager vs information technology technical services manager salary

Technical services managers and information technology technical services managers have different pay scales, as shown below.

Technical Services ManagerInformation Technology Technical Services Manager
Average salary$104,419$114,021
Salary rangeBetween $67,000 And $161,000Between $86,000 And $150,000
Highest paying CityPhiladelphia, PASan Francisco, CA
Highest paying statePennsylvaniaCalifornia
Best paying companyCheniere EnergyMayo Clinic
Best paying industryTechnologyFinance

Differences between technical services manager and information technology technical services manager education

There are a few differences between a technical services manager and an information technology technical services manager in terms of educational background:

Technical Services ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technical services manager vs information technology technical services manager demographics

Here are the differences between technical services managers' and information technology technical services managers' demographics:

Technical Services ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 89.6% Female, 10.4%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technical services manager and information technology technical services manager duties and responsibilities

Technical services manager example responsibilities.

  • Manage the network connections using SNA/SNI and TCP/IP.
  • Manage customer escalations to closure for VMware s premier services customers.
  • Manage diverse technology groups for one of the largest securities broker-dealers.
  • Manage and execute the installation of over two thousand NT 4.0 workstations and printers.
  • Manage SAN implementation, reducing the number of servers, increasing bandwidth and reducing backup window.
  • Manage all HIPAA and SOX compliance audit interface for the technology operation, interfacing with internal and external auditors.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Technical services manager vs information technology technical services manager skills

Common technical services manager skills
  • Project Management, 8%
  • Customer Service, 8%
  • Client Facing, 7%
  • Technical Support, 6%
  • Linux, 5%
  • Email Marketing, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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