What does a technical services manager do?

Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

These skill sets are where the common ground ends though. The responsibilities of a technical services manager are more likely to require skills like "project management," "client facing," "technical support," and "linux." On the other hand, a job as a manager requires skills like "payroll," "food safety," "financial statements," and "management." As you can see, what employees do in each career varies considerably.

An information manager is responsible for maintaining the safety and security of the company's network systems, preventing unauthorized access and malicious attempts at stealing information and confidential data. Information managers identify the organization's business needs to develop and design technology solutions with the help of system analysts and computer engineers. They schedule the configuration and upgrades of network infrastructure to avoid system downtimes and ensure efficient navigations and transitions. An information manager must have excellent critical-thinking and technical skills, especially in resolving network issues and monitoring technology projects.

Each career also uses different skills, according to real technical services manager resumes. While technical services manager responsibilities can utilize skills like "customer service," "client facing," "technical support," and "linux," information managers use skills like "patients," "powerpoint," "data analysis," and "strong analytical."

An integration manager is responsible for monitoring the operational processes, developing strategic procedures to increase the efficiency and productivity of the workforce, as well as evaluating the optimal performance of network systems to support the daily business functions. Integration managers work closely with a project team to improve project management techniques and produce accurate deliverables. They also analyze budget reports and adjust the technical approach based on clients' specifications and requirements. An integration manager must have excellent technical and communication skills, especially on spotting operational inconsistencies causing the delay in operations.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a technical services manager is likely to be skilled in "email marketing," "sql," "customer issues," and "azure," while a typical integration manager is skilled in "architecture," "java," "business development," and "xml."

A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.