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Become A Technical Solutions Consultant

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Working As A Technical Solutions Consultant

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $110,852

    Average Salary

What Does A Technical Solutions Consultant Do At Hewlett Packard Enterprise Company

* Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
* Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
* Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
* Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.
* Review and may resolve complex business issues.
* Excellent communication skills.
* Add case resolution to KMS.
* Understand and utilize Information Technology Information Libraries (ITIL).
* Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
* Partners frequently with the Sales Pursuit team

What Does A Technical Solutions Consultant Do At Kaiser Permanente

* Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
* Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
* Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.
* Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.
* Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
* Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.
* Maps current state against future state processes.
* Identifies the impact of requirements on upstream and downstream solution components.
* Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.
* Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
* Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
* Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
* Participates in evaluating third-party vendors as directed.
* Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.
* Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business

What Does A Technical Solutions Consultant Do At Bank of America

* Conducting discussions with business
* owners to streamline the requirements, performing requirements
* analysis, design and development, preparing Unit test plan and test
* execution, performing code reviews, build managements, coordination
* with offshore team, release documentation and coordination, application
* support and maintenance.
* Prior knowledge of AML applications.
* Experience with client-server applications

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How To Become A Technical Solutions Consultant

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Technical Solutions Consultant jobs

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Real Technical Solutions Consultant Salaries

Job Title Company Location Start Date Salary
Technical Solutions Consultant Google Inc. Mountain View, CA Aug 24, 2015 $170,000
Technical Solutions Consultant Google Inc. Mountain View, CA May 08, 2016 $170,000
Technical Solutions Consultant Google Inc. Mountain View, CA Jul 22, 2016 $160,000
Technical Solutions Consultant Google Inc. New York, NY Dec 15, 2016 $160,000
Technical Solutions Consultant Google Inc. New York, NY Sep 18, 2015 $157,500
Technical Solutions Consultant Google Inc. Mountain View, CA Sep 05, 2016 $145,000
Technical Solutions Consultant Google Inc. Mountain View, CA Feb 23, 2016 $145,000
Technical Solutions Consultant Google Inc. Mountain View, CA Aug 17, 2015 $143,336
Technical Solutions Consultant Google Inc. Mountain View, CA Mar 24, 2016 $143,000
Technical Solutions Consultant Google Inc. Mountain View, CA Mar 16, 2015 $143,000
Technical Solutions Consultant Google Inc. Mountain View, CA Nov 16, 2015 $142,560
SR. Vmware Technical Solutions Consultant (Software Engineer) Vmware, Inc. Palo Alto, CA May 24, 2016 $142,376 -
$175,000
Vmware Technical Solutions Consultant (Software Engineer) Vmware, Inc. Palo Alto, CA Apr 15, 2016 $142,376 -
$150,000
Senior Technical Solutions Consultant Misys International Banking Systems, Inc. New York, NY Jun 15, 2016 $120,224
Technical Solutions Consultant Google Inc. Mountain View, CA Feb 11, 2015 $120,000
Technical Solutions Consultant) Google Inc. San Jose, CA Jul 12, 2016 $120,000
Technical Solutions Consultant Google Inc. Mountain View, CA Dec 15, 2016 $119,300
Technical Solutions Consultant Google Inc. Mountain View, CA Apr 25, 2016 $118,400
Technical Solutions Consultant Google Inc. New York, NY Nov 18, 2016 $118,400
Technical Solutions Consultant Google Inc. Mountain View, CA Jan 08, 2016 $118,400
Technical Solutions Consultant Google Inc. San Bruno, CA Aug 19, 2016 $118,400
Technical Solutions Consultant Google Inc. Mountain View, CA Jul 09, 2016 $107,000
Technical Solutions Consultant Google Inc. Mountain View, CA Aug 16, 2016 $107,000
IT Solutions Consultant APL Logistics Americas, Ltd. Scottsdale, AZ Jan 02, 2016 $106,912 -
$120,000
Consultant-Technology Solutions West Monroe Partners, LLC San Francisco, CA Jan 09, 2016 $105,000
Technical Solutions Consultant Google Inc. Pittsburgh, PA Nov 20, 2015 $103,501
Technical Manager, Solution Consulting Aptean, Inc. Atlanta, GA Jan 30, 2015 $102,315
Technical Solutions Consultant (Software Engineer) Vmware, Inc. Waltham, MA May 11, 2016 $101,500

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Top Skills for A Technical Solutions Consultant

HardwareCustomerServiceRemoteSupportInfrastructureTechnologySolutionsWebDeliveryStorageTechnicalSupportDataWarehouseProjectManagementUnixSQLServerLinuxArchitectureBackupFinancialTroubleshootVmwareBusinessProcess

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Top Technical Solutions Consultant Skills

  1. Hardware
  2. Customer Service
  3. Remote Support
You can check out examples of real life uses of top skills on resumes here:
  • Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
  • Exceeded client expectations, received multiple awards in delivering impeccable customer service.
  • Provide high-end technical remote support for small to large business and data centers for enterprise customers.
  • Managed budgets for computing and network infrastructure renovations.
  • Ensured proper technology solutions development during the planning and execution phases of the hospice house construction.

Top Technical Solutions Consultant Employers

Technical Solutions Consultant Videos

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