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Senior LegalTech Enterprise Sales Director - Remote
Esentio Technologies
Remote technical solutions director job
A technology consulting firm is seeking a Sales and Business Development Professional to target the US AmLaw200 legal market. The ideal candidate will have over 8 years of experience in selling technical services to large law firms and will be responsible for developing sales strategies, managing client relationships, and driving revenue growth. This remote-forward position offers competitive compensation and various benefits, including health insurance and bonuses.
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A leading environmental consulting firm is seeking a Director of Climate Solutions with extensive experience in GHG accounting and sustainability. The role involves leading complex GHG inventories, developing strategies for decarbonization, and supporting business development through effective client communication. This is a virtual position with opportunities for hybrid work in the US. Ideal candidates will have over ten years of experience in the sustainability sector and strong project management skills.
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$77k-118k yearly est. 4d ago
Technical Account Manager - Key Accounts (Remote)
Rippling
Remote technical solutions director job
A leading workforce platform provider is seeking a Technical Account Manager to manage strategic relationships with enterprise accounts in San Francisco. This role involves engaging key stakeholders, driving product adoption, and ensuring customer satisfaction. The ideal candidate will have at least 6 years of experience in client management, thrive in a fast-paced environment, and be capable of providing a high-touch experience. The position includes competitive salary and benefits, with opportunities for professional growth.
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$123k-174k yearly est. 4d ago
Remote Oracle Cloud Tech Director - Transformation Leader
Huron Consulting Group Inc. 4.6
Remote technical solutions director job
A leading consulting firm is seeking a Digital Consulting Director specializing in Oracle Cloud Technical Architecture. The role involves managing technical design, client relationships, and project economics while supporting team professional development. Ideal candidates will have extensive experience in consulting and Oracle systems, with a strong technical background in cloud solutions. This role offers a competitive salary and benefits, including performance incentives.
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$123k-178k yearly est. 4d ago
Technical Account Manager
Qualys 4.8
Technical solutions director job in Columbus, OH
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:
Provide product and technical support for assigned accounts
Identify and develop potential new business opportunities
Convey customer requirements to Product Management, Marketing and Engineering teams
Provide functional and technical support to customers
Respond to customer questions on technical and business related issues
Deliver high-level and detailed sales presentations
Responsible for attending conferences, seminars, etc
Qualifications:
Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
5-7 years relevant experience
Bachelor degree or equivalent experience
Excellent written and oral communication skills
Able to travel throughout sales territory
#LI-Remote
Qualys is an Equal Opportunity Employer, please see our EEO policy.
$74k-96k yearly est. 1d ago
eProcurement Technology & Solutions Manager
Henry Schein 4.8
Remote technical solutions director job
This position is responsible for contributing to the planning and execution of key eProcurement Technology initiatives that drive results with high-value strategic accounts across both the Medical and Dental divisions. Role requires collaboration and interaction with sales, operations, and IT leadership to strategize training initiatives and protocols, development opportunities, and relevant technology goals and objectives to be successful. Oversees operational processes and strategies including managing complex integrations, resolving critical escalations, and continuously improving capabilities to optimize eProcurement customer experiences.
KEY RESPONSIBILITIES:
Consultative Strategy & New Account Enablement:
Manage eProcurement initiatives for new and existing accounts, ensuring smooth onboarding, technical setup, and post-go-live optimization.
Support RFP responses by providing accurate, customer-specific technology details that align with Henry Schein's capabilities.
Collaborate with internal teams to identify process improvements that enhance integration quality and customer outcomes.
Technology Solutions Development & Issue Resolution:
Partner with IT and other stakeholders to implement technology solutions that address customer needs.
Serve as the point of contact for complex issue resolution, coordinating cross-functional resources to minimize disruptions for Strategic Accounts.
Apply established standards and best practices to ensure consistency and accuracy in integration efforts.
Customer Relationship & Account Oversight:
Act as a trusted technology advisor for strategic accounts, developing strong, solution-oriented relationships with key stakeholders to ensure customer success.
Maintain a proactive approach to customer interactions, regularly reviewing technology needs, addressing evolving requirements, and optimizing the customer journey.
Reporting & Continuous Improvement:
Monitor and analyze key performance indicators (KPIs) relevant to strategic accounts, using data to refine strategies, enhance solution quality, and improve customer experiences.
Drive continuous improvement initiatives by integrating insights from customer interactions and team feedback to elevate service quality and customer value.
SPECIFIC KNOWLEDGE & SKILLS:
Preferred experience working as a consultant for large ERP or purchasing software company or large consulting company that services the ERP space
Consulting in a sales environment required
Healthcare experience is highly desirable, including working with or for eProcurement Solutions, Health Systems (IDNs) a/o GPOs
Distribution experience, especially medical-surgical, is beneficial
ecommerce Website feature/function knowledge is important
Must know purchasing software and their interaction with ERP systems including AP and AR.
Understand supply chain processes in a healthcare provider organization
Be able to discuss various technologies articulately and accurately including punch out, cXML, XML, EDI, e-Catalogs, hosted catalogs
Knowledge of inventory management is a plus
Knowledge of medical and dental organization structures including DSO, GPO, MSO, IPA, IDNs, hospitals, ASCs, associations
Knowledge of product categories including pharmaceuticals and vaccines, medical-surgical supplies, laboratory, medical equipment
GENERAL SKILLS & COMPETENCIES:
Excellent understanding of industry practices
Strong proficiency with tools, systems, and procedures
Excellent planning/organizational skills and techniques
Excellent independent decision making, analysis and problem solving skills
Outstanding verbal and written communication skills
Excellent presentation and public speaking skills
Excellent interpersonal skills
Excellent conflict resolution skills and ability to deliver difficult messages
Ability to build partnerships at all levels within the company
Good negotiating skills
Resolve complex issues in effective ways
Project management, consultative skills and ability to manage a budget
Specialist in multiple technical and/or business skills
Ability to cultivate and develop lasting internal and external customer relations
WORK EXPERIENCE:
Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent preferred. May hold two or more industry certifications.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $99,622 - $155,660 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
$99.6k-155.7k yearly Auto-Apply 10d ago
Technical Director EHR
Precision AQ
Remote technical solutions director job
The EHR TechnicalDirector will lead the development and support of the EHR solutions and services for our Life Sciences customers. EHR solutions are things like step-by-step guides to help a healthcare provider or EHR team member optimize the EHR . They are created using internal subject matter experts and external consultants. Examples of EHR solutions include, but are not limited to, order set optimization, clinical decision support alerts guides, and reporting solutions. EHR Services are things like training and consulting services - helping life science companies better understand how the EHR is driving HCP behavior.
The ideal candidate will also have previous experience building Clinical Trials order sets.
Essential functions of the job include but are not limited to:
Leads and contributes to the team that develops EHR solutions.
Engages with Life Sciences customers in Marketing, Market Access and Brand roles to help determine EHR strategy and solutions.
Leads EHR consulting support to Life Sciences customers.
Support is provided for EHR solutions and mostly consists of providing implementation training and first-line support.
Leads EHR training for Life Sciences customers.
Contributes to creating the training curriculum and oversees development and delivery of EHR training (which needs to be available at different skill levels).
Develops and consults on EHR strategies to our Life Sciences customers.
Identifies consultants, onboarding and management of consulting services.
Manages a network of external subject matter (SME) consultants, who have deep EHR expertise in a specific EHR platform. The EHR TechnicalDirector
Act as a technical expert on appropriate EHR and Health IT strategies to internal Precision stakeholders.
Identify and develop EHR market shaping opportunities between Precision and EHR and Health IT providers, vendors, and consultants.
Provides updates and reports to the EHR Lead
Provides coaching, training and management of a team of EHR experts.
Qualifications
Minimum Required:
Bachelor's degree required.
10+ years of experience in working with EHRs, ideally a mix of health systems and Life Sciences professional experience
Robust EHR experience to provide future EHR solutions and services
Preferred:
EHR Experience in general medicine and oncology
Knowledge of ambulatory and acute EHR solutions
Skills:
Excellent interpersonal and communication skills, with strong written and verbal presentation
Strong collaboration skills and ability to influence leaders across functions and companies
Proven ability to take ownership and lead multiple engagements with minimal oversight
Ability to synthesize complex concepts into understandable and actionable solutions
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Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$190,500-$267,000 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
$190.5k-267k yearly Auto-Apply 6d ago
Director, Contact Center Technologies
Moder Solutions
Remote technical solutions director job
The Director of Contact Center Technologies leads the strategic direction, design, and implementation of all contact center technology initiatives. This role is responsible for overseeing omnichannel platform integrations, optimizing telephony and IVR systems, ensuring regulatory compliance, and driving innovation to enhance customer and agent experiences. The Director collaborates with cross-functional teams, technology vendors, and business stakeholders to deliver seamless and scalable solutions that align with enterprise objectives.
Essential Job Duties and Responsibilities:
Provide strategic leadership for all contact center technology initiatives, including IVR, IVA, omnichannel routing, workforce management (WFM), quality management, and CRM integrations.
Direct the architecture, development, and deployment of scalable solutions utilizing platforms such as Genesys Cloud, Five9, NICE InContact, RingCentral, Omilia, and Salesforce.
Lead the planning and implementation of new technologies and continuous improvements, leveraging Agile methodologies and CI/CD pipelines.
Oversee the integration of APIs for seamless connectivity between SaaS platforms (e.g., payment processors, CRM systems, reporting tools, messaging services).
Ensure regulatory compliance with industry standards, including FDCPA, CFPB, TCPA, STIR/SHAKEN, and E911 emergency services.
Collaborate with business leaders and IT stakeholders to align contact center technologies with organizational goals and customer experience strategies.
Manage vendor relationships, including contract negotiations, service level agreements (SLAs), and performance management.
Analyze contact center KPIs and telephony data to identify optimization opportunities and implement solutions to drive efficiency, cost savings, and service excellence.
Develop and lead a high-performing team of contact center technology managers, developers, and analysts.
Establish governance standards for platform changes, security compliance, and best practices in operational excellence.
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Travel required
Supervisory Responsibilities:
This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field (Master's degree preferred).
10+ years of experience in contact center technologies, with 5+ years in leadership or director-level roles.
Expertise in omnichannel contact center platforms and telephony systems.
Strong knowledge of API integration (SOAP, REST) and cloud-based telephony environments.
Demonstrated experience implementing and supporting Genesys Cloud, Five9, NICE, RingCentral, or similar platforms.
Experience with regulatory compliance frameworks impacting contact center operations.
Proficient in CI/CD practices, Agile development methodologies, and ITSM tools (ServiceNow, Jira, Monday, Wrike).
Experience managing emergency service (E911) telephony requirements.
Strong project management, vendor management, and budgeting skills.
Excellent communication, leadership, and strategic planning abilities.
Genesys Cloud, Five9, or NICE certifications.
Experience with conversational AI platforms (Omilia, Google Dialogflow, etc.).
Familiarity with Workforce Management and Quality Management Systems.
Advanced proficiency in KPI reporting, dashboard creation, and operational analytics.
Certificates, Licenses, Registrations:
None Required
Work Complexity:
Problems and issues faced are difficult. Problems typically impact multiple departments. Problems are typically solved through drawing from prior experience and analysis of issues.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
$105k-164k yearly est. Auto-Apply 27d ago
Manager, Cybersecurity Solutions Engineering and Enablement
Center for Internet Security 4.2
Remote technical solutions director job
The Manager, Cybersecurity Solutions Engineering and Enablement is part of the Sales and Business Services department, which resides on the Sales Solutions Engineering team and reports to the Vice President of Sales. This role sits at the intersection of technical credibility, field readiness, and market storytelling. As our Manager, Cybersecurity Solutions Engineering and Enablement, you will lead a team of solution engineers and own the enablement system that helps CIS grow across three strategic motions: CIS SecureSuite to commercial customers (membership value, outcomes, and adoption), CIS Services to the state, local, tribal, and territorial (SLTT) community (trusted advisor posture, mission outcomes, and program success), and CIS Hardened Images to everyone (usage-based value, technical fit, and scalable messaging across segments). This role will raise the quality and consistency of technical sales execution, creates repeatable enablement that accelerates ramp and improves conversion, act as a field evangelist who builds trust and educates the market, and collaborates cross functionally with Product, Marketing, and Customer Success teams.
This role is a field-facing leadership role for someone who can coach, build, evangelize, and create repeatable execution across a diverse portfolio. Our buyers range from commercial security leaders looking for efficiency and maturity, to SLTT leaders balancing mission risk and resource constraints, to technical stakeholders evaluating hardened baselines and cloud alignment.
What You'll Do:
Lead and coach a team of solution engineers supporting CIS revenue motions across CIS SecureSuite, CIS Services, and CIS Hardened Images
Establish consistent solutions engineering engagement models across the sales cycle: discovery, solution mapping, demo, validation, technical close support, and onboarding handoff
Partner with account executives and sales leaders to translate customer needs into clear technical narratives and tailored solutions
Ensure solutions engineers activity and outcomes are tracked accurately in Salesforce to support visibility, forecasting, and operating discipline
Own demonstration quality, technical storytelling, and field execution standards across offerings and segments
Drive “technical win plans” for strategic opportunities where credibility and clarity directly impact deal outcomes
Build and run the enablement operating model for CIS offerings, including onboarding, certifications, and continuous training for sellers and solution engineers
Create and maintain playbooks, discovery guides, talk tracks, demo scripts, objection handling, and competitive positioning in partnership with Marketing and Product teams
Maintain a centralized content repository that is current, searchable, and aligned to messaging and proof points
Run recurring enablement rhythms: lunch-and-learns, office hours, product update briefings, and skills development sessions
Measure enablement effectiveness using adoption and performance signals (usage, conversion, win/loss learnings, ramp time) and continuously improve
Serve as a credible field advisor who can brief technical teams and executive stakeholders with equal confidence
Participate in webinars, member briefings, and selected conferences and events to educate the market and build trust in CIS
Translate CIS capabilities into outcome-based stories tailored to each audience: Commercial: maturity, efficiency, risk reduction, and scale, SLTT: mission resilience, resource constraints, governance, and readiness, Hardened Images: secure baseline automation, speed-to-secure, and operational consistency
Coach sellers and solution engineers on executive communication and stakeholder alignment
Act as the structured voice of the customer and the field for CIS SecureSuite, CIS Services, and CIS Hardened Images
Capture and synthesize what is working and what is not: objections, confusion points, proof gaps, feature requests, competitive pressure, and adoption friction
Collaborate with Product teams on roadmap input, beta programs, release readiness, and “what changed” enablement so launches land cleanly
Partner with the Marketing team on messaging validation, campaign alignment, and market education content
Work closely with Customer Success teams to ensure smooth handoffs and reinforce value realization narratives post-sale
Other tasks and responsibilities as assigned
What You'll Need:
Bachelor's Degree in Business or a related field*
3+ years of pre-sales engineering experience
1-3+ years of experience leading or coaching customer-facing technical teams
Demonstrated experience leading or coaching customer-facing technical teams (Solutions Engineering, security advisory, technical consulting, or equivalent).
Strong cybersecurity foundation and the ability to translate technical capability into business and mission outcomes
Proven ability to communicate credibly with both technical and executive audiences
Experience building and delivering enablement programs that change field behavior, beyond content creation
Ability to operate in a fast-paced environment with cross-functional dependency and ambiguity
Experience conducting remote demos and briefings (Microsoft Teams or similar)
Experience conducting technical remote demonstrations and briefings to potential clients via Microsoft Teams or like applications
Must be authorized to work in the United States
It's a Plus if You Have:
Former State CISO, City/Country CISO, Deputy CISO, Security Director, or senior SLTT security leader
Experience selling to or advising SLTT government stakeholders and/or commercial security leaders
Experience supporting usage-based or cloud-delivered offerings.
*Additional years of relevant experience or a combination of an Associate's degree or equivalent and relevant experience may be substituted for the Bachelor's degree.
At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.
Compensation Range:
$113,000.00 - $197,700.00
$113k-197.7k yearly Auto-Apply 4d ago
Technical Account Manager - US Remote
Island 4.4
Remote technical solutions director job
What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds - Insight Partners, Sequoia Capital, Cyberstarts, and Stripes Capital - Island is redefining the future of work for some of the largest, most respected enterprises in the world.
At Island, we're not just solving technical problems - we're helping customers fully realize the power of our browser. That's where you come in. We're looking for a passionate, detail-oriented, and relationship-driven Technical Account Manager (TAM) to be a key strategic partner for our customers.
This role is all about building trusted relationships, delivering expert guidance, and ensuring our customers are getting maximum value from Island. If you thrive at the intersection of technology and people - and love translating complex features into real-world value - we want to talk to you.
What You'll Be Doing
* Be the Trusted Advisor - You'll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey - from onboarding to operational maturity.
* Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You'll open, monitor, and drive resolution, keeping customers in the loop every step of the way.
* Enablement & Training -Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success.
* Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals.
* Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities - and show them exactly how new features can benefit their teams.
* Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap.
What We're Looking For
* 5+ years in a technical account management, solutions engineering, or post-sales technical role in software or cybersecurity.
* Strong technical foundation and experience supporting enterprise IT products, ideally SaaS or security platforms.
* Experience handling customer escalations, support tickets, and technical project management.
* Excellent communication skills - able to clearly articulate complex ideas to technical and non-technical audiences.
* Comfortable with tools like Salesforce, Jira, Confluence, and remote collaboration platforms.
* Bachelor's degree in a technical discipline or equivalent experience preferred.
Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Requirements
$74k-113k yearly est. 60d+ ago
Effects Technical Director
The Walt Disney Company 4.6
Remote technical solutions director job
• An employee at this level is establishing skill/knowledge in a given functional field, likely building on a minimal amount of professional experience
The hiring range for this position in Los Angeles, CA is $84,000 to $107,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
ILM San Francisco
Job Posting Primary Business:
ILM San Francisco
Primary Job Posting Category:
Effects Design
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Remote Worker Location, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2024-07-12
$84k-107.5k yearly Auto-Apply 60d+ ago
Technical Account Manager (Remote - USA)
Commvault 4.8
Remote technical solutions director job
Recruitment Fraud Alert
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
Commvault does
not
conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at ******************************
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Join our Enterprise Success Team as a Technical Account Manager (TAM)!
As a TAM, you'll serve as a trusted advisor to our Enterprise customers and internal stakeholders, guiding successful post‑sale relationships and ensuring strong value realization. You will act as the central GS1 point of contact for customers, championing their success within Commvault and focusing on technical outcomes, customer success, renewals, and expansions. Success in this role requires teamwork, collaboration, critical thinking, and the ability to adapt to shifting business demands while effectively prioritizing tasks.
We're seeking a TAM who is passionate about helping customers achieve their cyber‑resiliency goals. In this role, you'll build and manage customer relationships, reduce churn, drive expansion, and elevate the customer experience through thoughtful success plans. You will deliver on business challenges, consult on architecture and infrastructure, and enable IT teams to achieve meaningful outcomes with Commvault solutions.
The ideal candidate is highly strategic and works closely with customers to ensure they fully leverage Commvault's capabilities. This role directly influences and is accountable for achieving strong Gross Retention Rate (GRR) and Net Revenue Retention (NRR).
Key Responsibilities:
Customer Relationship Management:
Build and maintain strong strategic relationships with key stakeholders in customer organizations within your assigned book of business.
Serve as the main contact, aligning customer goals with our cyber resiliency solutions.
Regularly meet with customers to review progress, assess needs, and offer tailored cyber resilience guidance.
Drive customer outcomes and demonstrate the return on investment of Commvault's technologies.
Work closely with the wider account team to ensure positive customer outcomes.
Cyber Resiliency Strategy:
Serve as a reliable technical advisor, assisting customers in the sustained implementation and utilization of effective cyber resiliency strategies to safeguard their business. Ensure customer business objectives are aligned with their technicalsolutions.
Maintain awareness of industry trends, cyber threats, and emerging technologies to offer pertinent insights and recommendations to customers.
Facilitate technical discussions with customer teams to guarantee smooth integration and adoption of solutions that address their sophisticated requirements.
Customer Experience & Advocacy:
Provide exceptional customer experiences through proactive, personalized approach that fosters trust and loyalty.
Serve as an advocate for customers within the company, ensuring their feedback and needs are accurately represented in product development and service enhancements.
Enhance customer advocacy by transforming satisfied customers into case studies, references, and advocates of our solutions.
Act as a liaison between the customer and the broader Commvault ecosystem, including Customer Support, Product Management, Development, Marketing, and Leadership.
Establish relationships with partners and other vendors within the customer ecosystem.
Revenue and Sentiment Management:
Maintain high GRR by fostering strong customer relationships and delivering exceptional results.
Increase NRR through customer expansion efforts, promoting new products and driving revenue.
Monitor strategies with data and metrics, adjusting as needed to achieve retention and growth goals.
Excel at working with customers within a consumption model, ensuring successful onboarding and ongoing success.
Required Skills, Experience and Qualities:
Passion for Customer Success: A commitment to assisting customers in achieving their goals and utilizing Commvault's solutions to their fullest extent.
Team Player: Ability to work collaboratively with internal teams and external partners to support customer success.
Outstanding Collaboration Skills: Strong communication and interpersonal skills to build and maintain relationships with both customers and colleagues.
Critical and Lateral Thinking: The ability to analyze complex situations, think creatively, and develop effective solutions.
Adaptability: Flexibility to handle changing business priorities and the ability to prioritize tasks efficiently.
Project Management: Highly organized with strong project management skills, particularly in a fast-paced and evolving product landscape.
Communication Skills: Ability to communicate effectively in both written and verbal forms in the required language for the role. Critically the ability to understand and translate technical details into business requirements.
Exceptional Presentation Skills: Able to communicate effectively with technical teams and executives, adapting content to suit different audiences.
Experience: 5 or more years of experience in Technical Account and Relationship Management and management of Enterprise-level customers.
Security: Knowledgeable in Cyber Resiliency, Data Management, and Security solutions and principles.
Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and Data Center Technologies, including storage, networking, virtualization, operating systems, and enterprise data systems.
Technical Knowledge: Strong understanding of various aspects of Information Technology: Hardware platforms (HP, HDS, EMC, IBM, Dell, etc.); WAN technologies and TCP/IP networking; Windows/Unix/Netware/Linux OS Platforms; Fiber-Channel (SAN) design methodology; business continuity, disaster recovery, and design methodology; backup and storage management products (Symantec, EMC, IBM); tape libraries and VTL Enterprise applications (Exchange, Oracle, SQL, etc.); virtualization and clustering. UNIX and Scripting platform would be a plus.
Travel Requirements: The role requires periodic travel within the designated region, which may include overnight stays.
Preferred Certifications:
Azure AZ900, AWS, GCP, relevant cloud vendor certification
Virtualization certification (Broadcom, Microsoft, OpenShift)
Security certification (Security+, CompTIA)
Previous Commvault certifications
You'll Love Working Here Because:
Continuous professional development, product training, and career pathing.
An inclusive company culture, with the opportunity to join our Employee Resource Groups (ERGs).
Generous benefits supporting your health, financial security, and work-life balance.
Employee Stock Purchase Plan (ESPP) and competitive total rewards.
#LI-PK1
#LI-Remote
Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.
Pay Range $72,250 - $140,300 USD
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************.
Commvault's Privacy Policy
$72.3k-140.3k yearly Auto-Apply 3d ago
Technical Account Manager
Cedar 4.3
Remote technical solutions director job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
The Client Enablement team owns the delivery of Cedar's product and functionality, maintenance of services, and onward growth and expansion. We're seeking a Technical Account Manager (TAM) to lead and manage post-launch initiatives for our clients, from implementing new features and functionality to maintaining and upleveling the overall technical health of the integrations. TAMs are the "Cedarians" who manage all the technical aspects of Cedar's partnership with clients once they have been successfully implemented. To be effective, a TAM at Cedar possesses Solution Architecture, Project Management, and Client Management skills.
Without our Client Solutions team, Cedar doesn't realize its vision of improving the patient financial experience.
Gain further insight into this opportunity by viewing this video featuring the hiring manager:
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Skills & Experience
Minimum 2 years professional experience, with 1+ years experience in a client-facing technologist role, driving technical project leadership and/or technical account management in an enterprise or mid-market setting.
Strong technical acumen: analytical capabilities with proficiency in SQL, prior experience working with technical systems (APIs, SSOs, technical integrations, secure file exchanges) and the ability to quickly learn new technologies and systems.
Track record of effectively leading or co-leading outcomes-focused client conversations. Ability to influence stakeholders' decision making and establish credibility as the technical subject matter expert for their service or solution.
Experience communicating clear technical and business requirements to engineering: Understanding client needs, synthesizing requirements, and steering solution design to meet business and operational needs.
Ideally, a background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations.
You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.
Lastly, you should be EXCITED about Cedar's mission of improving the healthcare financial experience.
Responsibilities
Manage the technical aspects of Cedar's relationship with our strategic and mid-market clients
Externally, liaise with operational and technical client stakeholders to drive product adoption and improve integration health.
Internally, serve as the voice of the customer to key organizations - engineering teams, account management and product managers.
Provide technical governance and develop technical account plans.
With leadership support, manage client integration health and mitigate risks. Proactively identify and triage issues, produce plans of action and solution proposals, and work cross-functionally with engineering counterparts for resolution or mitigation. To do so, you will need to groom tickets, stories, or requests.
Partner with Client Managers to build client partnership: QBR planning, expansion strategy, and cross-selling or upselling initiatives.
Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range and Benefits
Salary Range: $123,250 - $145,000
This role is also equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
#LI-RD
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
$123.3k-145k yearly Auto-Apply 6d ago
Technical Capability Leader (Managing Director)
Rsm 4.4
Remote technical solutions director job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Technical Capability Leader
The Technical Capability Leader is a strategic and operational leader responsible for architecting and driving the Agile discipline capability within the Digital Solutions group. This leader ensures that all delivery disciplines-including Project Management, Scrum Masters, Business Analysis, Quality Assurance, Development, Data, and Solution Support-operate at peak performance and consistency within a Scaled Agile Framework (SAFe) environment. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Technical Capability Leader is accountable for defining success metrics, setting discipline expectations, and holding leaders to the highest standards of quality and delivery. This role must be able to inspire, direct, and hold other leaders accountable.
ESSENTIAL DUTIES:
Organizational and People Leadership
Lead each discipline leader in the development and execution of a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps.
Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery.
Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
Mentor and empower high-performing leaders
Process and Standards Management
Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines
Ensure a standardize Agile and SAFe practices across all teams, ensuring consistency in ceremonies, tools and performance measures
Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
Lead process audits and champion compliance with regulatory and security requirements.
Operational Efficiency and Tooling
Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
Measure and report on operational performance, proactively identifying areas for optimization and innovation.
Agile Delivery Enablement
Verify leaders' partner with Scrum masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity
Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates
Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
Quality and Continuous Improvement
Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption
Lead process audits to identify and implement improvement opportunities
Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs.
Stakeholder Engagement and Communication
Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy
Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels
QUALIFICATIONS:
EDUCATION
Bachelor's degree in information technology, Computer Science, or related field
TECHNICAL SKILLS
Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support
Strong understanding of DevOps, CI/CD, and agile metrics
Ability to analyze workflows, identify inefficiencies, and drive measurable improvement
Strategic yet execution-focused, with a passion for operational excellence and innovation
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Strategic thinker able to align delivery capability with measurable business outcomes
Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement
Proven success in reducing bottlenecks
EXPERIENCE
Minimum of 15 years' experience managing mulit-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations.
5+ years' experience leading leaders of discipline teams
Proven success implementing and operating within a Scaled Agile or lean portfolio management environment
Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance
MANAGEMENT
Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams
Excellent communication, coaching, and change-management skills
PREFERRED REQUIREMENTS
Master's degree preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $199,100 - $353,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$110k-153k yearly est. Auto-Apply 34d ago
Global Tech Mission Director
Pernod Ricard 4.8
Remote technical solutions director job
Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry.
Ready to make a Tech impact? Pernod Ricard is looking for a Tech Transformation Director to lead, coordinate and continuously improve our global Tech transformation strategy, securing the adoption of agile ways of working and positioning Tech as a strategic business partner.
From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities.
Your key missions:
You will:
* Coordinate and harmonize transformation activities across all Tech Office initiatives, ensuring strategic alignment, synergies, and delivery of measurable business value.
* Define and execute the global transformation roadmap for Pernod Ricard Tech, including agile adoption, governance, culture, upskilling, and new ways of working.
* Drive the adoption of product-centric operating models, agile methodologies, and modern engineering practices across the global Tech organization.
* Manage the Tech transformation team, coach transformation officers, and establish transformation governance, metrics, and stakeholder engagement frameworks.
* Act as a catalyst for cultural transformation, helping elevate the Tech function's ability to deliver value and innovation.
If you recognize yourself in the description below, don't wait to apply!
* You have at least 10 years of leadership experience in Tech transformation, strategy consulting, or similar roles in complex matrix environments.
* You have deep expertise in transformation frameworks, agile/lean methodologies, and change management best practices.
* You're experienced in operating model design, organizational change, and capability development.
* You are a strategic thinker with the ability to align long-term technology vision to business priorities.
* You're comfortable engaging with C-level stakeholders, leading diverse teams, and coordinating initiatives across multiple geographies.
* You bring strong communication skills, credibility, and influence to drive change at scale.
* Certifications in Lean, Agile, or Change Management are a plus.
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2026-01-01
Target End Date:
$86k-136k yearly est. Auto-Apply 11d ago
Technical Account Manager
Cardinal Health 4.4
Remote technical solutions director job
Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Job Description
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
Position Summary
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
Role contribution and responsibilities:
Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
Monitors performance and recommends scope, schedule, cost or resource adjustments
Connects short-term demands to long-term implications, in alignment with the supporting business case.
Prioritizes multiple tasks while meeting deadlines
Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
Connects project objectives to broader organizational goals.
Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
Negotiates with stakeholders to obtain the resources necessary for successful project execution.
Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
High level of client contact in an Account Management portfolio approach.
What is expected of you and others at this level
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues
Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc.…) with existing client and develops plans for introducing new solutions through collaborative relationships
Accountabilities in this role
Analyze and recommend technicalsolutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
Acts as single technical liaison for the client
Daily interactions with client to assess and advise client needs and requests
Analyze client program, needs and propose solutions and options that provide value to client
Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
Manage client deliverables, timelines, and artifacts
Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
Anticipate client needs and proactively make program recommendations to enhance service value
Perform necessary project administration, project status, and risk, issue management
Qualifications
Master's Degree preferred
3-5 years' experience of client relationship management experience at the account management level preferred
Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
Proficiency in Microsoft Office products preferred
Strong oral and written communication skills, with executive facing presentation experience
Strong project management skills
Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week).
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
We will provide you with the computer, technology and equipment needed to successfully perform your job.
You will be responsible for providing high-speed internet.
Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
Download speed of 15Mbps (megabyte per second)
Upload speed of 5Mbps (megabyte per second)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
Anticipated salary range: $105,100-$150,100
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$105.1k-150.1k yearly Auto-Apply 2d ago
Technical Director - Utility Infrastructure
American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6
Technical solutions director job in Columbus, OH
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
We encourage our experts to try new things and explore new ideas that turn our client's dreams into reality, even if those ideas are unconventional. We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path. If you are ready for more than a career, we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve.
Group: Utility Infrastructure
Position: TechnicalDirector
Location: Indianapolis, IN / Ft. Wayne, IN / Columbus, OH / Cleveland, OH / Cincinnati, OH / Chicago, IL - Relocation Available.
Position Summary
The TechnicalDirector serves as an internal resource to increase the technical capabilities of the entire Utility Infrastructure Group. A TechnicalDirector works under the direction of the Utility Infrastructure leadership and serves as a technical expert representing American Structurepoint to existing and potential clients. Responsibilities of this role are divided among providing technical direction on complex projects; knowledge sharing/mentoring of less-experienced staff; quality management; development/maintenance of technical standards; and pursuit of new project opportunities.
Specific Duties
A TechnicalDirector must be proficient in all the engineering and management tasks of Engineers and Project Managers and draw on their broad engineering experience and areas of expertise to contribute to the Utility Infrastructure Group.
Responsibilities
Technical Leadership
Provide technical guidance to utility infrastructure staff in the areas of regulations, drinking water, wastewater, stormwater, construction, funding, and/or utility management.
Provide technical guidance to utility infrastructure staff in the areas of regulatory compliance, funding sources, alternative project delivery, construction, utility management, drinking water (source of supply, treatment, residuals handling, pumping, distribution, storage), wastewater (collection, CSOs, lift stations, treatment, biosolids), and stormwater management (drainage, green infrastructure)
Provide technical direction on high-profile, large, and/or complex projects
Solve technical problems
Write technical papers and conduct presentations at conferences maintaining a reputation in the industry as a subject matter expert
Communicate complex ideas to a diverse audience
Participate in local and/or national industry, professional, and community organizations
Quality Assurance
Lead quality management process
Provide quality review of projects at milestones
Lead improvement of standard design documents and tools
Staff Development
Lead knowledge sharing internally by organizing continuing education programs
Develop technical skills of Engineers and Project Managers
Develop Project Managers to prepare proposals, establish fees, create/maintain client relationships
Participate in employee performance reviews
Lead collegiate environmental engineering outreach program
Participate in employee hiring process
Utility Infrastructure Vision
Define and pursue strategic practice areas and capabilities to position the team for maximum potential performance and profit in the marketplace
Setting and following business development plans setting the direction of the Utility Infrastructure group within the company
Client Management
Maintain positive relationships with existing clients, focused on developing profitable repeat work
Provide technical support for our sales force
Serve as Principal-in-Charge for selected clients
Marketing and Sales
Look for opportunities to sell new projects to existing and new clients
Identify and pursue strategic markets
Accompany business development staff to establish new client relationships and provide technical support
Develop the proposal for project work, scope of work, services, subconsultant agreements and fees (or work with appropriate staff to get this accomplished)
Understand past project performance, historical, and industry data to determine project costs and to develop pricing for maximum profitability in the market
Performance Measures:
The primary measurement of success for this position is the overall growth of volume and profitability of our Utility Infrastructure business unit. Other measurements are as follows:
Utilization rate goal of 60%
Technical accuracy and completeness of projects as measured by client satisfaction and construction
Training and mentoring efforts
Growth of Utility Infrastructure business in strategic markets
Active participation in project pursuits
Active participation in professional organizations
Number of client relationships established and maintained
Meeting effectiveness as measured by presenting information, solving problems, making decisions
Keeps leadership informed of project status
Maintains professional relationship with staff and elicits cooperation
Keeps up with codes, design guidelines, policy manuals and their application
Explores alternative and innovative approaches to problems before deciding on a course of action
Performs effectively under pressure
Qualifications
Education: Bachelor's Degree (Master's or PhD preferred) in Environmental Engineering or Equivalent
Experience:
Registered engineer with 15 or more years diversified Utility Infrastructure engineering/management experience
Broad technical knowledge of the utility infrastructure engineering (drinking water, wastewater, stormwater) and construction industry, with specific areas of technical expertise
Experience in sales and marketing of services, as well as a track record of building client relationships
Demonstrated network of existing clients and ability to pursue new client relationships
Proven leadership ability, as well as excellent written and verbal communication skills
Certification: Professional Engineering License in at least one state, with ability to obtain Indiana licensure within six months of employment; Board Certified in Environmental Engineering (BCEE), preferred
$75k-115k yearly est. Auto-Apply 60d+ ago
Technical Account Manager
Rockstar 4.5
Remote technical solutions director job
Rockstar is recruiting on behalf of a venture-funded startup that is a market leader in intelligent incident management. This client offers a platform that unites the entire enterprise throughout the lifecycle of an incident, addressing incident response as a business challenge beyond just security. Their solution helps organizations prepare, respond, and recover smarter by providing a trusted source of intelligence and a comprehensive audit trail for cyber incidents.
The client is seeking an exceptional technical resource for a remote, critical early hire within their Revenue organization. The role, titled Technical Account Manager (TAM), supports all post-sales activities and reports directly to the VP of Customer Success.
The company is the first intelligent incident management platform that brings together the entire enterprise through the life of an incident. Incident Response (IR) is a business problem, not just a security problem. In fact, 70% of the cost of an incident comes from outside of Security.
The company serves as the backbone for modern incident management programs by dynamically guiding teams end-to-end through the life of an incident. It is the safe haven and trusted source of intelligence that teams rely on when the business deals with crisis situations. With this platform, CISOs, CLOs, CPOs, and their teams can “play the tape back” and hand over a complete audit trail to demonstrate their diligence and show that every cyber incident was handled responsibly. It's a smarter way for organizations to prepare, respond, and recover.
The ideal candidate has the ability to learn and adapt quickly in a fast-paced, deadline, and detail-oriented environment. This position requires 5+ years in a Technical Account Manager, Solutions Architect, or similar customer-facing technical role within the SaaS industry supporting large 6-figure deals and Fortune 500 customers or a practitioner role performing incident response. Experience working with multiple cross-functional key stakeholders and personas is a must. The candidate must have a strong understanding of cybersecurity principles and incident response processes and exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
The candidate must demonstrate a high degree of aptitude, adaptability and a proactive mindset, a strong familiarity with tools such as CRM systems, ticketing platforms, and customer success software. This is an extraordinary opportunity to join a small team, make a huge impact, and get in on the ground floor of a venture-funded startup experiencing explosive 500% YoY growth.
The Opportunity
- Thrive in a startup environment where you can make a huge impact.
- Work closely with the Sales team, Founders, and Executive team to help configure and implement customer accounts.
- Work closely with the Customer Success Manager and the Product team to evolve the platform's products to better serve customers.
- Help create “land & expand” opportunities within existing customer accounts.
What Success Looks Like
- Become the product SME by developing a complete and thorough understanding of the platform and clearly articulate the value customers obtain by using it.
- Serve as the primary post-sales technical liaison for assigned enterprise accounts, understanding their unique needs and ensuring successful implementation and training of solutions.
- Collaborate with Sales and Solutions Architecture teams regarding new inbound customers to ensure a seamless transition to post-sale implementation and support.
- Be the technical resource for the Customer Success team as they partner with security teams, incident response leaders, and crisis managers, by understanding every aspect of incident response, and helping to explain how the platform supports those needs.
- Leverage excellent communication and presentation skills to effectively share technical updates, bug fixes and product enhancements.
- Assist the Customer Success Manager by clearly articulating technical differentiation, and help drive customer success engagement.
- Act as the voice of the customer, conveying feedback to internal teams to inform product development and enhancements.
- Assist in the development of customer-facing documentation, including FAQs, user guides, and knowledge base articles.
- Support customers post-sale with technical questions and assisted exercises.
About You
- Your persistence is unparalleled.
- Exceptional interpersonal and communication skills.
- A quick learner, self-directed, highly energetic, professional and flexible.
- Previous experience in an operating role on an IR team or as a technical resource that supports cybersecurity teams strongly preferred.
- A creative, assertive problem-solver; you are curious, prepared, team-oriented, and a self-starter.
- Extremely well organized and detail-oriented with incredible follow-through. You are highly accountable, positive, have a sense of humor and are fun to work with.
- Comfortable with ambiguity, you're willing to roll up your sleeves and figure things out.
- You can multitask effectively, with an ability to not only balance, but effectively manage competing priorities, and multiple projects/deals at the same time.
- Precise attention to detail and strong problem-solving skills. Exceptional written and verbal communication skills.
- College degree or equivalent experience required.
What We Offer
Great people make great teams. The client believes in building highly functional, energetic, and engaging teams to serve customers. They are committed to building a high-performing, highly functional, world-class team with an amazing culture filled with curious and humble impact players who do the job that needs to get done, not just the job they have. Backed by SYN Ventures, the #1 cybersecurity VC firm in the United States, they offer the following:
- Equity
- Unlimited PTO
- Remote work flexibility
- Competitive compensation
- Medical, dental, & vision insurance
- 401K
$91k-129k yearly est. Auto-Apply 48d ago
Solution Consulting Manager - CJM
Adobe 4.8
Remote technical solutions director job
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Job Description
Are you prepared to lead a team of world-class solutions consultants dedicated to Adobe's Customer Journey Management solutions (CJM)? This role focuses on managing an experienced team that delivers deep technical and marketing domain expertise throughout the sales cycle, ensuring Adobe CJM solutions-including Adobe Journey Optimizer, Adobe Target, and Adobe Campaign-are positioned effectively, aligned with customer needs, and clearly demonstrate business value.
What you'll Do
Guide, mentor, train, and develop a group of exceptional Solutions Consultants, ensuring they perform at their best and continuously grow their skills.
Develop and complete winning Solutions Consulting selling strategies, finding opportunities for process improvements and driving innovation.
Act as a motivating leader and authority on customer journey optimization, AI in marketing, mobile marketing, email marketing, decisioning, and digital strategies, working closely with internal colleagues and customers.
Coordinate with sales to support meaningful engagement in sales opportunities, improving the assignment of Solutions Consultants for maximum influence.
Direct the resource planning for the Customer Journey Management (CJM) Expert Solutions Consulting team, guaranteeing efficient and effective deployment of resources.
Serve as the technical and marketing domain representative for the sales organization, connecting with sales management, product management, support, and engineering to promote success.
Observe individual performance, deliver constructive feedback, and develop plans to support growth in areas requiring progress.
Foster a culture of innovation, encouraging the team to develop ideas that enhance the customer experience.
Maintain timely and exact reporting of team activities, using data to generate reports that measure efficiency and reveal areas needing improvement.
Develop a strong business partner relationship with aligned Sales leaders, engaging in regular meetings to determine effective collaboration strategies.
What You'll need to Succeed
Over 8 years of demonstrated experience as a pre-sales/Solutions Consultant in the software industry.
Over 5 years of experience customer experience technologies, encompassing campaign management, journey optimization, email, mobile, analytics, AI, and related tools.
Proven experience in managing people, with the capability to mentor and grow a high-achieving team.
Strong relationship-building skills, with the ability to guide and present to a varied audience.
Exceptional coordination, organization, and team-building abilities.
A strong sense of urgency, creativity, field, and passion for driving strategic pre-sales engagements.
Strong interpersonal, presentation, and communication skills, capable of clearly conveying technical and business information.
At Adobe, we believe great experiences start with great people. This role offers the opportunity to help lead and build a world-class Solutions Consulting team in a culture built on creativity, collaboration, and trust. You'll be empowered to develop talent, foster inclusion, and make a real impact-both for our customers and for the people you lead. If you're inspired by helping others grow, solving meaningful problems, and doing work that matters, Adobe is the place to build what's next.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $188,700 -- $324,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $224,000 - $324,350 In New York, the pay range for this position is $224,000 - $324,350 In Colorado, the pay range for this position is $204,100 - $295,475 In Illinois, the pay range for this position is $204,100 - $295,475
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
Jan 26 2026 12:00 AM
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$99k-143k yearly est. Auto-Apply 31d ago
Sr. Tech Solutions Architect
Arc Group 4.3
Remote technical solutions director job
TECHNICALSOLUTIONS ARCHITECT (REMOTE US BASED) ARC Group has an immediate opportunity for a TechnicalSolutions Architect for a US-based remote position to help with the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems.
W2 Contract Only No 1099/No C2C
100% REMOTE!
Reference # 16889-1
Candidates must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role.
Job Description
Lead the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems.
Collaborate with business stakeholders to gather requirements, design, and develop solutions that meet business needs.
Collaborate with PM to develop and execute a detailed project plan, including timelines, milestones, and resource allocation.
Manage a team of IT professionals, including developers, analysts, and testers, to ensure successful project delivery.
Ensure data migration, data quality, and data governance are properly addressed during the implementation.
Develop and maintain technical documentation, including system design, architecture, and configuration.
Collaborate with the Ivalua vendor team to ensure successful implementation, including coordination of vendor resources, and resolution of technical issues.
Develop and execute testing plans, including unit testing, integration testing, and user acceptance testing (UAT).
Ensure compliance with enterprise IT standards, security policies, and regulatory requirements.
Provide technical support and training to end-users, including procurement teams, and other stakeholders.
Develop and manage project budgets, resource allocation, and vendor contracts.
Communicate project status, risks, and issues to stakeholders, including project sponsors, business leaders, and IT management.
**Requirements:**
Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 8 years of experience in IT, with a minimum of 5 years in a leadership role, leading large-scale IT projects.
Proven experience with implementing cloud-based procurement or spend management systems, preferably Ivalua.
Strong technical knowledge of ERP systems (Peoplesoft, Oracle, and SAP), 3rd Party Risk Management systems (Archer), and catalog systems.
Excellent project management skills, with experience in Agile methodologies and IT service management frameworks (e.g., ITIL).
Strong leadership and team management skills, with experience in managing cross-functional teams.
Excellent communication and interpersonal skills, with ability to communicate technical information to non-technical stakeholders.
Strong analytical and problem-solving skills, with ability to troubleshoot complex technical issues.
Experience with data migration, data quality, and data governance.
Experience in analytics, including data visualization, reporting, and business intelligence, using Microsoft tools such as Power BI, SSRS, and SSAS.
Experience in code development using Microsoft stack, including.NET, C#, ASP.NET, and SQL Server.
**Nice to Have:**
Experience with Ivalua implementation and configuration.
Knowledge of procurement processes and spend management best practices.
Experience with DevOps practices and tools (e.g., Jenkins, Docker).
Certification in cloud security (e.g., CCSK) or compliance (e.g., CISA).
Experience with Microsoft Azure, including Azure Functions, Azure Data Factory, and Azure Data Lake
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5-8 years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at *******************
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Position offered by No Fee agency.
$75k-129k yearly est. 31d ago
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