Top Technical Solutions Director Skills

Below we've compiled a list of the most important skills for a Technical Solutions Director. We ranked the top skills based on the percentage of Technical Solutions Director resumes they appeared on. For example, 9.9% of Technical Solutions Director resumes contained Information Technology as a skill. Let's find out what skills a Technical Solutions Director actually needs in order to be successful in the workplace.

The six most common skills found on Technical Solutions Director resumes in 2020. Read below to see the full list.

1. Information Technology

high Demand
Here's how Information Technology is used in Technical Solutions Director jobs:
  • Promoted into this Information Technology role directing sourcing and contract activities centralizing all IT hardware.
  • Provided first-level customer support for all Information Technology services.
  • Conduct extensive research on Information Technology business opportunities.
  • Ensured proper relationships were established between customers, teaming partners, and vendors to facilitate the delivery of information technology services.
  • Developed and communicated official company information technology plans, policies and procedures to internal and external customers, and vendors.
  • Provided pedagogical support to STEM and Business Information Technology faculty, directors, administrators to integrate industry expectations into the curriculum

Show More

2. Project Management

high Demand
Here's how Project Management is used in Technical Solutions Director jobs:
  • Reported to SVP Technology Services with dotted line to VP Global Sales Manage Solutions Sales Engineering Program and Project Management Office.
  • Managed a 14 person technology solutions group consisting of Project Management, Business Intelligence, and Web Strategy staff.
  • Project Management and Coordination: o Managed the retirement of third party network services to a successful transition in-house.
  • Evaluated online agile project management tools and implemented JIRA with GreenHopper.
  • Facilitate prospect and client meetings to expertly communicate Associated Benefits & Risk Consulting's technology consulting and implementation project management practice.
  • Skilled and experienced in solutions selling, design, account representation, project management, internal process analysis and improvement.

Show More

3. Infrastructure

high Demand
Here's how Infrastructure is used in Technical Solutions Director jobs:
  • Consulted technology intensive companies on strategy, emergent infrastructure technology.
  • Serve as lead client service professional at TNS, an Infrastructure, Security and Staff Augmentation consultancy.
  • Develop and manage networking infrastructure.
  • Suggested products and solutions to the Director of Information Technology Led a project to ensure proper licensing for entire IT infrastructure.
  • Manage nine direct reports that support a multi location infrastructure.
  • Managed large scale projects for IT infrastructure development and implementation, facilities expansion, and strategic initiatives to improve business processes.

Show More

4. Business Requirements

high Demand
Here's how Business Requirements is used in Technical Solutions Director jobs:
  • Planned, designed, and implemented IT solutions that paired business requirements with appropriate technologies.
  • Assist with developing technical/business requirements and process improvement/change management documentation.
  • Assisted in collecting and driving requirements, conducting workshops, mapping business requirements, modifying applications and driving detailed specification documentation.
  • Developed business requirements in order to qualify potential customer engagements, which resulted in consultants performing engagements at customer's locations.
  • Worked with internal customer to capture business requirements, create prototypes, identify technical issues, and write detailed functional specifications.
  • Designed appropriate technical solution to meet the customer's business requirements and adapt existing solution design to new requirements.

Show More

5. Business Development

high Demand
Here's how Business Development is used in Technical Solutions Director jobs:
  • Handle the overall management of Business Development, Recruiting and Technology areas.
  • Provided technical guidance in support of new business development efforts.
  • Design, execute, and manage business development programs to help increase sell of EMR and Quest Diagnostic lab solutions.
  • Focused on business development, recruiting, and retention, which fueled 40% growth per month.
  • Assisted Business Development as client-facing solutions expert, capture strategist, and client needs analyst.
  • Lead Business Development initiatives for Tier 2 US wireless accounts.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Architecture

high Demand
Here's how Architecture is used in Technical Solutions Director jobs:
  • Designed and implemented architecture which is secure, continuously available (99.99%), extensible and maintainable.
  • Served as Cloud technology subject expert, directing/refactoring solutions into Cloud-based architectures.
  • Provided security architecture/distributed systems recommendations for a power utility.
  • Designed and implemented PeopleSoft disaster recovery/business continuity architecture.
  • Conceptualized and built collaboration solutions from its architecture model to its installation, configuration, solution development, and deployment.
  • Managed business-technology relationships - responsible for facilitating actionable requirements gathering, design & architecture, implementation, and build to operate.

Show More

7. Technical Support

high Demand
Here's how Technical Support is used in Technical Solutions Director jobs:
  • Trained technical support staff in a manner that allowed the company to successfully accomplish established goals such as daily installation quotas.
  • Provided technical support for all McDATA hardware and software products including data collection analysis and firmware and software upgrades.
  • Provided level 1 Technical Support for 200+ internal and remote users via phone, email or Microsoft Lync desktop share.
  • Contract Provided technical support on the USPS account on a variety of the computer hardware and software issues.
  • Provided majority of daily technical support, including performing minor hardware replacements and re-installations as well as answering employee questions.
  • Provided advice and technical support to individuals and companies relative to business attraction, retention, relocation and expansion opportunities.

Show More

8. Cloud

high Demand
Here's how Cloud is used in Technical Solutions Director jobs:
  • Design and develop solutions and build prototypes for proposed solutions including deployment to private and public cloud environments.
  • Moved local servers to cloud environment, thus creating more security for client data and saving organization $80K/year.
  • Design and provided hybrid clouds to Azure utilizing Federation Services to clients for Offices 365 deployments.
  • Implemented Hybrid Cloud solutions hosting and maintaining customer servers in Cloud and on premise environments.
  • Managed a 24/7 hosting/cloud operation and expanded it from 5 corporate customers to 18.
  • Managed Public and Private Cloud, consisting windows 2008r2/2012 virtual servers.
  • Implemented Hybrid Cloud Solutions and Office 365 migrations.

Show More

9. CRM

high Demand
Here's how CRM is used in Technical Solutions Director jobs:
  • Key Achievements: - Consolidated 18 disparate databases from across organization into one CRM solution, saving organization $250K.
  • Implemented a Customer Relationship Management (CRM) platform to track sales and monitor client satisfaction.
  • Established and managed an Oracle Siebel CRM practice providing CRM Sales and Service solutions that doubled the company revenues.
  • Defined, developed and implemented Merlin interfaces to CRM application server and CRM database using standardized transactions sets.
  • Managed technologists and offshore contractors to deliver CRM solutions to both domestic and international call centers.
  • Launched distributed database platform to accomplish analog to digital CRM migration.

Show More

10. Business Units

high Demand
Here's how Business Units is used in Technical Solutions Director jobs:
  • Worked in conjunction with business units to identify business processes that would benefit from automation.
  • Created and distributed communication materials between 800 retail stores, 38 business units and more than 75,000 associates.
  • Ensured IT strategy was in alignment with the needs of the business units.
  • Provide direction for aligning Project Management structure and methods that improve efficiencies when implementing Technology Projects for internal business units.
  • Analyzed current archival processes adopted by various business units across the global organization to determine areas for improvement and reusable components.
  • Support a company-wide customer service end-to-end transformation initiative by developing a collaborative strategy for service innovation within Philips business units.

Show More

11. Potential Customers

high Demand
Here's how Potential Customers is used in Technical Solutions Director jobs:
  • Provide demonstrations to potential customers on development projects.
  • Worked with sales staff to engineer Cloud Services and on premise Managed Services solutions offerings for potential customers.
  • Worked closely with sales to identify new potential customers.
  • Created and utilized an opportunity assessment tool to better understand scope of engagement for potential customers.

Show More

12. Software Development

high Demand
Here's how Software Development is used in Technical Solutions Director jobs:
  • Managed product programs for implementing hardware and software development to match customer and channel requirements.
  • Provide direction to software development teams responsible for all client applications and process improvement initiatives.
  • Coordinated and implemented the client/server software development operational training for a new operation located in Beijing, China.
  • Accomplished Re-invent initiatives resulting in reduced software development templates from nine to six weeks and eventual labor resource reductions.
  • Developed management procedures to move company from small team-based structure, to medium-sized software development firm.
  • Ensured, through periodic review of validation documentation, project team compliance with software development and validation policies/practices.

Show More

13. Saas

high Demand
Here's how Saas is used in Technical Solutions Director jobs:
  • Created customer SaaS offerings inside company Datacenter for hosting Microsoft Dynamic products (NAV and GP).
  • Defined overall application architecture utilizing cost-effective solutions that included packaged systems, SaaS, open-source software, and custom-developed apps.
  • Migrated operations of cutting-edge recruitment services provider to SAAS/web.
  • Service Management (SaaS) sales for new Growth and Named accounts in the mid-west and Canada.
  • Manage SaaS upgrade to version 9.1 and create training material highlighting the differences in the versions.
  • Managed all functions of technology operations including the delivery of commercial services (SaaS).

Show More

14. New Technologies

high Demand
Here's how New Technologies is used in Technical Solutions Director jobs:
  • Managed evaluation, selection and implementation of new technologies and applications.
  • Developed new technologies, products and processes relevant to ASG's core markets.
  • Managed systems / technology staff, integrating new technologies, upgrade/configure/monitoring /maintaining servers/phone systems and networks, management of projects.
  • Managed the media department setting procedures, investigating new technologies, training new employees and purchasing computer/video equipment.
  • Lead and deployed process optimization through cost reduction and new technologies, statistical analysis, continuous improvement, and experimental design.
  • Evaluated and piloted new technologies such as converged, hyper-converged infrastructure, monitoring solution and cloud integration.

Show More

15. SQL

average Demand
Here's how SQL is used in Technical Solutions Director jobs:
  • Architected/developed several multi-tier web-based applications using COM, ASP, and SQL Server.
  • Supervised the Technology Division, including network administrators, Cisco Certified Network Administrators, SQL administrators, and client support technicians.
  • Major recapture of financial data from proprietary SQL Water billing application.
  • Designed and implemented a multimedia equipment checkout system using ColdFusion and MySQL databases.
  • Implemented a homegrown SQL-based model line management tool using agile development techniques.
  • Customized Operations Center SQL reports; Analyzed performance for capacity planning.

Show More

16. Customer Service

average Demand
Here's how Customer Service is used in Technical Solutions Director jobs:
  • Lead Technology team by transforming customer service levels that improved both internal and external departmental satisfaction levels of the Credit Union.
  • Provide exceptional customer service and answer all questions that would arise.
  • Established Customer Service metrics to measure performance over time.
  • Provided top notch customer service helping customers find the technology accessories they needed to keep the office running.
  • Maintained a Customer Service Network in TSO, which included creating datasets, panels or Clists as needed.
  • Promoted to positions of increasing authority and responsibility because of strong leadership skills, teamwork, customer service and overall performance.

Show More

17. Web Application

average Demand
Here's how Web Application is used in Technical Solutions Director jobs:
  • Directed the operational activities for client server and customer facing web applications.
  • Developed client-server and web applications using cutting edge development technologies.
  • Lead highly motivated development team to deliver and maintain highly dynamic and interactive web applications to the customer.
  • Developed application framework that served as the cornerstone for a highly successful thin-client web applications strategy.
  • Provided thought leadership and design consulting for the customer facing web applications
  • Lead the team and develop e-commerce solutions/web applications delivered to customers.

Show More

18. Internet

average Demand
Here's how Internet is used in Technical Solutions Director jobs:
  • Consulted and provided small business with network design, Internet solutions, custom configured servers, workstations, software and training.
  • Install cable, internet, and phone services to Bright House customers.
  • Developed strategies and initiated the creation of the Internet/Intranet infrastructure backbone for the university s computing and engineering facilities.
  • Evaluated computer hardware and software, communications equipment, telephone services, internet providers, and videoconferencing equipment and services.
  • Managed all the Process Management duties for the SiteMinder Worldwide Internet/Intranet Firewall and Portal Network Security.
  • Conduct technical due diligence for proposed investment opportunities in technology/internet companies and provide technical and managerial consulting service to Verde Capital affiliates

Show More

19. Assurance

average Demand
Here's how Assurance is used in Technical Solutions Director jobs:
  • Coordinated delivery of development (beta) and production releases that met quality assurance standards.

Show More

20. Management System

average Demand
Here's how Management System is used in Technical Solutions Director jobs:
  • Spearheaded migration to an open-sourced content management system to reduce the number of assigned content owner documents from 90,000 to 3,000.
  • Designed a Clinical Trial Management System which collected monitoring information from the field based Clinical Research Monitors.
  • Improved organizational productivity by implementing Collaboration Tool to provide secure document management system for finance and total organization.
  • Led the identification of a global learning management system and managed the project implementation and change management activities.
  • Implemented a company-wide Digital Asset Manager housing over 1 million images and integrated it with Content Management System.
  • Worked closely with consultants to successfully migrate a legacy document management system to an online host based system.

Show More

21. ERP

average Demand
Here's how ERP is used in Technical Solutions Director jobs:
  • Managed application development team who coded the National Provider Identification Improvement Project which impacted the national records for Medicare-Medicaid ERP.
  • Developed and deployed technology providing seamless call handover between mobile networks and enterprise or personal WiFi networks.
  • Introduced technology options to link diverse publishing, Internet and television enterprises.
  • Partner with cross-teams to design an enterprise-integrated planning solution
  • Defined enterprise technology standards for the enterprise.
  • Acted as primary technical resource for staff and enterprise in providing new solutions as well as resolving technical issues.
  • Provide technical vision to enterprise consisting of approximately 900 users located in over 70 sites throughout the US.
  • Analyze complex problems, interpret operational needs, & develop integrated solutions.
  • Developed new business processes to maximize benefit of ERP software program.
  • Designed and piloted the Microsoft Dynamics CRM solution for the enterprise.
  • Integrated with mobile and corporate ERP solutions using SOA.
  • Served as troubleshooter for all ERP software problems
  • Led program and enterprisewide audit resolution functions consisting of business processes, internal and external policy development, and strategic planning.
  • Architected, configured, and installed a Cloud based enterprise level customer relationship management system to automate manual business development functions.
  • Implemented a new enterprise wide operating model involving cross-functional teams for Big Data Enterprise Analytics.
  • Designed and directed implementation of enterprise-grade cyber security solutions.
  • Managed IT application portfolio for Enterprise analytics, IT, corporate administration business units - facilities, legal, and aviation.
  • Created & delivered sales strategy training (100+ reps globally) Led global enterprise sales engagements for emerging technology business.
  • Web, Mobile, ERP, BI/Data Analytics, CRM, AI, Integration solutions to generate business value.
  • Implemented Beta testing process with 5 Blue Cross Blue Shield plans to do Interplan Teleprocessing Software (ITS).

Show More

22. Oversaw

average Demand
Here's how Oversaw is used in Technical Solutions Director jobs:
  • Directed technical teams for Department of Defense clientele and oversaw design and execution of contract deliverables.

Show More

23. RFP

average Demand
Here's how RFP is used in Technical Solutions Director jobs:
  • Managed and implemented solutions to meet client strategic requirements, including RFI's, RFP's and resourcing.
  • Participate in RFP, and RFI documents for new business solutions.
  • Facilitate Federal and Commercial sector RFP engagement throughout Business Process life cycle.
  • Worked with functional area representatives to develop optimal solutions and responses to RFP requirements.
  • Negotiated contracts participated in Customer presentations and responded to RFP's.
  • Provide detailed RFP analysis, development and recommendations for K-12 Education, State & Local Government and Federal Government marketplaces.

Show More

24. Sigma

average Demand
Here's how Sigma is used in Technical Solutions Director jobs:
  • Performed Lean Six Sigma process improvement and re-design.
  • Completed internal 6-sigma green belt certification in an effort to support improvements in matching composite formulations to customer applications.
  • Developed specifications and installed computerized statistical process control data collection systems utilizing 6-sigma concepts for all plant production systems.
  • Implemented warehouse systems continuous improvement initiatives using lean 6-sigma methods and practices-delivering $50K for distribution center.
  • Followed six-sigma possess improvement to enhance overall SW development and best delivery quality of applications.
  • Earned Internal Six-Sigma Green Belt Certification.

Show More

25. Market Share

average Demand
Here's how Market Share is used in Technical Solutions Director jobs:
  • Developed sales campaigns and programs to increase market share and Firm presence.

Show More

26. ISO

average Demand
Here's how ISO is used in Technical Solutions Director jobs:
  • Facilitated successful coordination of the Virginia office departmental ISO 9001:2008 audit documentation, repository development and interview with certification auditor.
  • Provided technical advisory services on technical and pricing volumes of vendor proposals.
  • Instituted Test Advisory Group with Systems Analysts and QA analysts from BCBSA and BA's from 7 plans.
  • Act as a liaison between CNTS and Board of Directors, executive management, and all other departments.
  • Disseminated corporate strategies, product roadmaps, and coordinated customer advisory forums that expedited the development of customer-driven features.
  • Envisioned, devised, and implemented strategic plans to enhance productivity for 10,000+ financial advisors.

Show More

27. Governance

average Demand
Here's how Governance is used in Technical Solutions Director jobs:
  • Created and implemented executive IT governance process.
  • Collaborated with senior leaders in the creation of data governance policies in line with company strategy and implemented solutions for adherence.

Show More

28. IP

average Demand
Here's how IP is used in Technical Solutions Director jobs:
  • Create training and strategy materials for oversight and management of technical resources and solution delivery for multiple layers of our organization.
  • Manage multiple information system projects throughout life-cycle from requirements gathering through design, testing, implementation and end-user training and support.
  • Cultivated relationships and ensured alignment and collaboration with key stakeholders in Business and IT teams for solution development.
  • Directed an international team of partner managers responsible for relationships with third party developers and solution providers !
  • Identified and developed partnership opportunities that have resulted in revenue generating service opportunities for Aztec Systems.
  • Initiated & implemented formal Channel Partner program: o Defined partnership value proposition & engagement strategy.
  • Managed the technical relationship with all 3rd party data providers, including implementation and overall maintenance.
  • Traveled to multiple customer sites and performed technical presentations tailored to individual customers needs.
  • Provided cross-functional leadership for the planning, implementation and deployment of complex solutions.
  • Relocated equipment if store no longer qualified for automation and removed end-of-life equipment.
  • Developed equipment data sheets and specified the metallurgical silicon feed system.
  • Authored significant program management and technical proposal content for multiple solicitations.
  • Executed and negotiated joint partnerships with C-level and senior executives.
  • Participated in color reviews and assisted with proposal recovery.
  • Upgraded Cisco relationship partnership to Cisco Silver Certification designation.
  • Developed strategic partnerships that offered compatible technologies.
  • Cultivate customer relationships through consistent communication.
  • Engage with hospital leadership to understand their most pressing operational issues and research high-value products and services that address their challenges.
  • Implemented large displays in pharmacy waiting area showing prescription status and clinic customer order, avoiding paging customers across store.
  • Project Leadership: Implemented Express Kiosk in pharmacy to allow customers to pick up filled prescriptions without waiting in line.

Show More

29. Setup

low Demand
Here's how Setup is used in Technical Solutions Director jobs:
  • Design, setup and troubleshoot any problems with our client's networks.
  • Deployed Compliance auditing setup for all Epic System applications being implemented including policies and procedures for ongoing maintenance and monitoring.
  • Assist system administrators with software packages on Linux servers, help with installation setups and revise existing documentation guidelines.
  • Delivered requirements gathering workshops, design solutions, setup CRP1 using accelerator setup loader.
  • Provided direction on development and setup of Program Management Office.
  • Developed and facilitated monitoring software setup and customization classes.

Show More

30. Customer Base

low Demand
Here's how Customer Base is used in Technical Solutions Director jobs:
  • Meet regularly with customer base to ensure successful product development.
  • Managed and developed 6 staff members and strategically aligned resources for entire prospect portfolio supporting national and global customer base.
  • Transitioned customer base through company conversion from Rural Cellular Corp. to Verizon Wireless.
  • Developed marketing materials and programs to educate customer base with offerings.
  • Account Manager with customer base in various HP-UX Mission Critical environments (hardware and software).
  • Provided end to end technology services to commercial and residential customer base.

Show More

31. QA

low Demand
Here's how QA is used in Technical Solutions Director jobs:
  • Introduced cross-training of QA tester on different applications.
  • Coordinated QA and validation activities to document validation protocol and participated with the business users during the execution of protocols.
  • Cross-trained QA technicians in two plants resulting in increased staffing flexibility and individual skill enhancement.
  • Worked extensively with engineering and QA teams to deliver high-quality releases.
  • Led technical and QA departments of entrepreneurial separations process company, focusing on commercialization of specialized adsorption media.
  • Established QA best practices and championed engineering improvements within an Agile/SCRUM environment.

Show More

32. PMO

low Demand
Here's how PMO is used in Technical Solutions Director jobs:
  • Created a comprehensive playbook regarding project management framework and guidelines for the PMO.
  • Completed Six Sigma training certification project which established a new budget management process for PMO Project Managers.
  • Developed and implemented PMO maturity model for transformation and consulting group.
  • Implemented day-to-day support for portfolio management entities; PFM & PMO request types, resource pools, staffing profiles and budgets.
  • Founded the C/D/H PMO to provide direction within the firm on our project management approach, policies and tools.
  • Led and transformed IT PMO from individual organizations into a Global Information Services PMO establishing standard processes and reporting.

Show More

33. BI

low Demand
Here's how BI is used in Technical Solutions Director jobs:
  • Automated infrastructure builds and upgrades, leading to increased levels of efficiency, standardization, consistency stability and quality.
  • Designed and implemented process improvements for scholarship programs, Corporate Social Responsibility initiatives, and Government Affairs tracking.
  • Rehabilitated a failing BC/DR initiative; reversed liabilities involving a $1.4M investment and delivered a cutting-edge solution.
  • Re-engineered month end process decoupling forecasting from accounting close resulting in increased predictability and fewer closing errors.
  • Worked closely with other business developers to craft a detailed strategy and re-branding that highlights company capabilities.
  • Identified, prioritized and drove delivery of application enhancement to ensure improved stability while reducing operational expenses.
  • Implemented multiple strategic initiatives including the development/implementation of recommendations on improving workforce stabilization and process standardization.
  • Provided ongoing support for existing integration deployments, and leveraged feedback to direct product capability enhancements.
  • Led a Balanced Scorecard implementation for PR, Corporate Social Responsibility and Government Affairs departments.
  • Established computer learning center, eligible for vocational accreditation for 13 adults with disabilities.
  • Custom-developed EDI interfaces with participating utilities which eliminated paper bills and data entry.
  • Monitored progress of the Pricing and Price-to-Win strategy functions and responsibilities.
  • Implemented new Project Systems module in SAP, and continued with responsibility as Functional Coordinator for suggested enhancements in this area.
  • Generated $10 million-plus in savings for the FBI as a member of the Source Selection Committee for the contract.
  • Used social networks to channel strategic brand market place visibility; cultivated and sustained the firm's industry partnership ecosystem.
  • Lead design, development, and maintenance of proprietary web-based dashboard solution for combining and visualizing metrics from multiple sources.
  • Full responsibility for associates hiring, training, utilization, career growth and overall alignment with business unit needs.
  • Ensured financial accountability by creating budgets as large as $30M, backed with details for the annual plan.
  • Implemented national MPLS network improving performance and reliability of technology delivery and cutting networking costs by 15%.
  • Established standards, protocols and best practices, and communicated capabilities to new and existing clients.

Show More

34. VPN

low Demand
Here's how VPN is used in Technical Solutions Director jobs:
  • Provided support and trouble shoot for Vpn users in Miami and Phoenix using cisco and Avaya phone software.
  • Implemented VPN network with Chrysler's tooling department that facilitated Just-In-Time materials and inventory management resulting in substantially reduced overhead costs.
  • Managed VPN Implementation using existing hardware and services available to reduce overall cost of remote connectivity.
  • Provided end user support for remote executive staff using VPN secured connectivity.
  • Installed and administered all security infrastructure and VPN access.
  • Program Management of the Department of Justice VPN and switched voice transition from the FTS2000 to FTS2001 contracts.

Show More

35. Hipaa

low Demand
Here's how Hipaa is used in Technical Solutions Director jobs:
  • Work with internal and external staff to conduct in-depth compliance audits and penetration testing including PCI and HIPAA.
  • Developed and implemented security policies and procedures to meet Sarbanes Oxley and HIPAA requirements avoiding risks of fines and public exposure.

Show More

36. Active Directory

low Demand
Here's how Active Directory is used in Technical Solutions Director jobs:
  • Updated user accounts in Active Directory for new hires and terminated accounts for exiting employees.
  • Add users to groups in active directory.
  • Utilized Metavis technology for migrating Active Directory Shares into O365 SharePoint.
  • Maintained user accounts with Active Directory and Novell administration tools.
  • Maintain Active Directory infrastructure including but not limited to Group Policy, Directory security, and Certificate Services.
  • Experienced in Active Directory by managing and administering computer objects in a production domain environment.

Show More

37. Cyber

low Demand
Here's how Cyber is used in Technical Solutions Director jobs:
  • Support the Mission Cyber Technology Solutions (MCTS) Business Unit, one of three operating groups.

Show More

38. Direct Reports

low Demand
Here's how Direct Reports is used in Technical Solutions Director jobs:
  • Led a team of 13 direct reports located across the U.S., Mexico, and India.
  • Consult with clients on their needs and dispatch engineers and direct reports to client location.
  • Managed staff of three direct reports and 2700 indirect reports.
  • Manage team of direct reports to support analysis and implementation of customer s strategic supply chain/logistics improvement solutions.
  • Recruited, hired and mentored several direct reports; held full accountability for performance management and career development.
  • Conducted regular performance discussions and clarified expectations; provided performance reviews and recommended promotion/pay adjustments for direct reports.

Show More

39. ROI

low Demand
Here's how ROI is used in Technical Solutions Director jobs:
  • Maximized ROI through process modeling, rigorous COTS evaluation/selection, and carefully crafted COTS/custom development approaches.
  • Create customized technology solution options for clients in the Chicago-Detroit region.
  • Develop ROI around hardware and software investments.
  • Practiced Agile and Scrum development methodologies when collaborating with internal and external customers for all custom software solutions to optimize ROI/ROO.
  • Developed strategic architectural vision, technology assessments and ROI analyses to accurately prioritize IT solution investments.
  • Formulated and presented solution recommendation based on ROI and product strategy.

Show More

40. Linux

low Demand
Here's how Linux is used in Technical Solutions Director jobs:
  • Involved in accelerating and implementing a Samba solution to allow better communication between Linux servers and the current Microsoft environment.
  • Participated in Linux Server Farm Administration tasks.
  • Design of strategy for deployment of Linux desktops across administrative terminals.
  • Developed and Maintained Linux-based server monitoring system;.
  • Supported artists in computer technologies under Linux.
  • Provide collaborative support via HP Virtual Rooms and team IRC channels to HP ISS engineering and HP Linux community.

Show More

41. Itil

low Demand
Here's how Itil is used in Technical Solutions Director jobs:
  • Based in part on their findings and other research, identified ITIL V2 process management framework as a basis for improvement.
  • Leveraged ITIL Service Management best practice to develop, implement and monitor integrated Help Desk support processes to ensure quality service.
  • Instituted ITIL-based Operational Service Excellence program to improve technology service reliability by 64%.
  • Developed change management solutions by leveraging ITIL Foundation procedures.
  • Implemented ITIL Fundamentals centered on Incident and Problem Management.
  • Utilized Six Sigma and ITIL concepts to ensure the delivery contracted services and Change Management.

Show More

42. CIO

low Demand
Here's how CIO is used in Technical Solutions Director jobs:
  • Worked in conjunction with the CIO to determine the best technical strategy for the company.
  • Deployed innovation idea management web platform for CIO to over 300 IT associates within Starwood including external partners
  • Worked closely with the CIO to understand, internalize, and incorporate the IT strategy into the GTS IT project portfolio.
  • Monitored, investigated and reported to CIO any actual or attempted security violations.
  • Direct report to the CIO, managed a staff of 140 managers, developers, and engineers supplemented with offshore resources.
  • Worked with all areas of IT to create CIO Dashboard for monthly review of key performance indicators and strategic projects.

Show More

43. SLA

low Demand
Here's how SLA is used in Technical Solutions Director jobs:
  • Program SLAs tied to vendor contracts and organizational efficiency goals.
  • Directed requirements gathering sessions, development strategy, and translated client requirements into technical specifications and deployment plans.
  • Translated tactical requirements and priorities for the maintenance organization to ensure technical operations support the immediate tactical situation.
  • Partnered with business to understand business challenges & translated them into Functional Requirement and Technical Design Documents.
  • Collaborated with Business owners and established a clear SLA's to ensure an acceptable delivery expectations for new developments and enhancements.
  • Reviewed/edited creative content for consistency, accuracy, and translation cost reduction.

Show More

44. Peoplesoft

low Demand
Here's how Peoplesoft is used in Technical Solutions Director jobs:
  • Managed a very large PeopleSoft 9.1 project for a Fortune 500 client.
  • Partnered with Oracle, Siebel and PeopleSoft license teams.

Show More

45. Customer Requirements

low Demand
Here's how Customer Requirements is used in Technical Solutions Director jobs:
  • Developed functional specifications for new features and enhancements based on customer requirements.
  • Collaborate with product management to ensure customer requirements are prioritized on the platform roadmap.
  • Ascertained customer requirements, liaised with functional organizations and customized services solution to optimize performance in target market segment.
  • Offered technical solutions by examining customer requirements and specifications, clarifying requirements with the sales team, recommending product solutions.
  • Developed strategies to modify and customize operations to specific customer requirements and enhance client satisfaction.
  • Developed understanding of customer requirements and provided integrated solutions to meet client s business needs.

Show More

46. Datacenter

low Demand
Here's how Datacenter is used in Technical Solutions Director jobs:
  • Perform monthly/quarterly physical audit as appropriate of datacenters to ensure accurate business reporting and financial compliance.
  • Implemented customer Private Cloud IaaS solutions inside company Datacenter.
  • Insured datacenter operations team maintains 99.999 SLA and customer support center maintains customer call back SLA's.
  • Worked with customers on PCI and SOX audit process for services inside company datacenter.
  • Worked with employees to redesign company owned datacenter to meet ongoing demands of customers and to remediate ongoing technology issues.

Show More

47. Account Management

low Demand
Here's how Account Management is used in Technical Solutions Director jobs:
  • Provided consulting services account management, with emphasis on developing and maintaining positive relationships with clients.
  • Account Management for Hospital Systems Nationwide.
  • Provided detailed Business Development and Account Management support.
  • Account management from concept to presentation delivery.
  • Championed supply chain systems and other solutions from start to finish, and provided leadership and account management for large-scale initiatives.
  • Launched North America sales integration across 20 sales account management teams to achieve over 5,000 new product acquisitions in 2016.

Show More

48. IIS

low Demand
Here's how IIS is used in Technical Solutions Director jobs:
  • Manage eSolutions teams utilizing C#, JavaScript, .Net, IIS and web services calls.

Show More

20 Most Common Skill For A Technical Solutions Director

Information Technology14.2%
Project Management9.5%
Infrastructure8.7%
Business Requirements8.5%
Business Development6.5%
Architecture6.5%
Technical Support6.3%
Cloud4.9%

Typical Skill-Sets Required For A Technical Solutions Director

RankSkillPercentage of ResumesPercentage
1
1
Information Technology
Information Technology
9.9%
9.9%
2
2
Project Management
Project Management
6.7%
6.7%
3
3
Infrastructure
Infrastructure
6.1%
6.1%
4
4
Business Requirements
Business Requirements
6%
6%
5
5
Business Development
Business Development
4.5%
4.5%
6
6
Architecture
Architecture
4.5%
4.5%
7
7
Technical Support
Technical Support
4.4%
4.4%
8
8
Cloud
Cloud
3.4%
3.4%
9
9
CRM
CRM
2.8%
2.8%
10
10
Business Units
Business Units
2.8%
2.8%
11
11
Potential Customers
Potential Customers
2.1%
2.1%
12
12
Software Development
Software Development
2%
2%
13
13
Saas
Saas
2%
2%
14
14
New Technologies
New Technologies
2%
2%
15
15
SQL
SQL
1.8%
1.8%
16
16
Customer Service
Customer Service
1.8%
1.8%
17
17
Web Application
Web Application
1.8%
1.8%
18
18
Internet
Internet
1.7%
1.7%
19
19
Assurance
Assurance
1.7%
1.7%
20
20
Management System
Management System
1.7%
1.7%
21
21
ERP
ERP
1.6%
1.6%
22
22
Oversaw
Oversaw
1.6%
1.6%
23
23
RFP
RFP
1.4%
1.4%
24
24
Sigma
Sigma
1.4%
1.4%
25
25
Market Share
Market Share
1.4%
1.4%
26
26
ISO
ISO
1.3%
1.3%
27
27
Governance
Governance
1.3%
1.3%
28
28
IP
IP
1.3%
1.3%
29
29
Setup
Setup
1.1%
1.1%
30
30
Customer Base
Customer Base
1.1%
1.1%
31
31
QA
QA
1%
1%
32
32
PMO
PMO
1%
1%
33
33
BI
BI
1%
1%
34
34
VPN
VPN
1%
1%
35
35
Hipaa
Hipaa
1%
1%
36
36
Active Directory
Active Directory
1%
1%
37
37
Cyber
Cyber
1%
1%
38
38
Direct Reports
Direct Reports
1%
1%
39
39
ROI
ROI
0.9%
0.9%
40
40
Linux
Linux
0.9%
0.9%
41
41
Itil
Itil
0.9%
0.9%
42
42
CIO
CIO
0.9%
0.9%
43
43
SLA
SLA
0.9%
0.9%
44
44
Peoplesoft
Peoplesoft
0.9%
0.9%
45
45
Customer Requirements
Customer Requirements
0.9%
0.9%
46
46
Datacenter
Datacenter
0.9%
0.9%
47
47
Account Management
Account Management
0.9%
0.9%
48
48
IIS
IIS
0.9%
0.9%

25,328 Technical Solutions Director Jobs

Where do you want to work?