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Top 50 Technical Solutions Director Skills

Below we've compiled a list of the most important skills for a Technical Solutions Director. We ranked the top skills based on the percentage of Technical Solutions Director resumes they appeared on. For example, 9.5% of Technical Solutions Director resumes contained Information Technology as a skill. Let's find out what skills a Technical Solutions Director actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Technical Solutions Director

1. Information Technology
demand arrow
high Demand
Here's how Information Technology is used in Technical Solutions Director jobs:
  • Promoted into this Information Technology role directing sourcing and contract activities centralizing all IT hardware.
  • Provided first-level customer support for all Information Technology services.
  • Conduct extensive research on Information Technology business opportunities.

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119 Information Technology Jobs

No jobs at selected location

2. Project Management
demand arrow
high Demand
Here's how Project Management is used in Technical Solutions Director jobs:
  • Reported to SVP Technology Services with dotted line to VP Global Sales Manage Solutions Sales Engineering Program and Project Management Office.
  • Project Management and Coordination: o Managed the retirement of third party network services to a successful transition in-house.
  • Managed a 14 person technology solutions group consisting of Project Management, Business Intelligence, and Web Strategy staff.
  • Introduced testing progress reports on weekly basis for Enterprise Project Management office and Steering committee.
  • Created a comprehensive playbook regarding project management framework and guidelines for the PMO.
  • Evaluated online agile project management tools and implemented JIRA with GreenHopper.

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383 Project Management Jobs

No jobs at selected location

3. Infrastructure
demand arrow
high Demand
Here's how Infrastructure is used in Technical Solutions Director jobs:
  • Automated infrastructure builds and upgrades, leading to increased levels of efficiency, standardization, consistency stability and quality.
  • Consulted technology intensive companies on strategy, emergent infrastructure technology.
  • Established 24/7 customer technical support infrastructure capable of 30-minute response to and 4-hour resolution of priority one issues.
  • Serve as lead client service professional at TNS, an Infrastructure, Security and Staff Augmentation consultancy.
  • Manage the processes to support growth and optimize infrastructure assets, including servers and outsourced platforms.
  • Develop and manage networking infrastructure.
  • Suggested products and solutions to the Director of Information Technology Led a project to ensure proper licensing for entire IT infrastructure.
  • Manage nine direct reports that support a multi location infrastructure.

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489 Infrastructure Jobs

No jobs at selected location

4. Architecture
demand arrow
high Demand
Here's how Architecture is used in Technical Solutions Director jobs:
  • Designed and implemented architecture which is secure, continuously available (99.99%), extensible and maintainable.
  • Served as Cloud technology subject expert, directing/refactoring solutions into Cloud-based architectures.

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740 Architecture Jobs

No jobs at selected location

5. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Technical Solutions Director jobs:
  • Trained technical support staff in a manner that allowed the company to successfully accomplish established goals such as daily installation quotas.
  • Provided technical support for all McDATA hardware and software products including data collection analysis and firmware and software upgrades.
  • Provided level 1 Technical Support for 200+ internal and remote users via phone, email or Microsoft Lync desktop share.
  • Provided first- and second-level technical support both on site and over the phone to users of many different technical abilities.
  • Contract Provided technical support on the USPS account on a variety of the computer hardware and software issues.

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67 Technical Support Jobs

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6. Portfolio
demand arrow
high Demand
Here's how Portfolio is used in Technical Solutions Director jobs:
  • Collaborated with Product and Portfolio Planning teams, Regional Marketing teams and Engineering teams to identify technology needs.
  • Conducted studies on various Project, Program, and Portfolio Management tools.
  • Controlled $19 million portfolio of IT projects across numerous stakeholders.
  • Managed ASG's IP portfolio.
  • Facilitated highly cross-functional 2015 annual functional planning effort with an IT capital portfolio budget of $500MM.
  • Managed and reported on an IT portfolio with 200+ projects and a $350M budget.
  • Worked closely with the CIO to understand, internalize, and incorporate the IT strategy into the GTS IT project portfolio.

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374 Portfolio Jobs

No jobs at selected location

7. Business Process
demand arrow
high Demand
Here's how Business Process is used in Technical Solutions Director jobs:
  • Demonstrated expertise to establish project direction as well as technical expertise in new solution evaluations and business process improvements.
  • Defined and documented business process - often utilizing SharePoint sites and custom applications to support the processes.
  • Applied deep and broad business knowledge to HR, Procurement and Accounting business processes.
  • Developed new business processes to maximize benefit of ERP software program.
  • Key player in designing new business processes.

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72 Business Process Jobs

No jobs at selected location

8. Business Development
demand arrow
high Demand
Here's how Business Development is used in Technical Solutions Director jobs:
  • Handle the overall management of Business Development, Recruiting and Technology areas.
  • Provided technical guidance in support of new business development efforts.
  • Design, execute, and manage business development programs to help increase sell of EMR and Quest Diagnostic lab solutions.
  • Focused on business development, recruiting, and retention, which fueled 40% growth per month.
  • Assisted Business Development as client-facing solutions expert, capture strategist, and client needs analyst.
  • Lead Business Development initiatives for Tier 2 US wireless accounts.

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332 Business Development Jobs

No jobs at selected location

9. Cloud
demand arrow
high Demand
Here's how Cloud is used in Technical Solutions Director jobs:
  • Design and develop solutions and build prototypes for proposed solutions including deployment to private and public cloud environments.
  • Moved local servers to cloud environment, thus creating more security for client data and saving organization $80K/year.
  • Design and provided hybrid clouds to Azure utilizing Federation Services to clients for Offices 365 deployments.
  • Implemented Hybrid Cloud solutions hosting and maintaining customer servers in Cloud and on premise environments.
  • Managed a 24/7 hosting/cloud operation and expanded it from 5 corporate customers to 18.
  • Managed Public and Private Cloud, consisting windows 2008r2/2012 virtual servers.
  • Implemented Hybrid Cloud Solutions and Office 365 migrations.

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968 Cloud Jobs

No jobs at selected location

10. CRM
demand arrow
high Demand
Here's how CRM is used in Technical Solutions Director jobs:
  • Key Achievements: - Consolidated 18 disparate databases from across organization into one CRM solution, saving organization $250K.
  • Implemented a Customer Relationship Management (CRM) platform to track sales and monitor client satisfaction.
  • Lead team of architects and developers in delivering CRM and web technology to clients.
  • Led CRM and web technology teams through a challenging period of organizational change.
  • Established and managed an Oracle Siebel CRM practice providing CRM Sales and Service solutions that doubled the company revenues.

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76 CRM Jobs

No jobs at selected location

11. Business Units
demand arrow
high Demand
Here's how Business Units is used in Technical Solutions Director jobs:
  • Worked in conjunction with business units to identify business processes that would benefit from automation.
  • Created and distributed communication materials between 800 retail stores, 38 business units and more than 75,000 associates.
  • Ensured IT strategy was in alignment with the needs of the business units.
  • Provide direction for aligning Project Management structure and methods that improve efficiencies when implementing Technology Projects for internal business units.

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37 Business Units Jobs

No jobs at selected location

12. New Clients
demand arrow
high Demand
1 New Clients Jobs

No jobs at selected location

13. Business Requirements
demand arrow
high Demand
Here's how Business Requirements is used in Technical Solutions Director jobs:
  • Planned, designed, and implemented IT solutions that paired business requirements with appropriate technologies.

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37 Business Requirements Jobs

No jobs at selected location

14. Saas
demand arrow
high Demand
Here's how Saas is used in Technical Solutions Director jobs:
  • Created customer SaaS offerings inside company Datacenter for hosting Microsoft Dynamic products (NAV and GP).

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22 Saas Jobs

No jobs at selected location

15. New Technologies
demand arrow
average Demand
Here's how New Technologies is used in Technical Solutions Director jobs:
  • Managed evaluation, selection and implementation of new technologies and applications.
  • Developed new technologies, products and processes relevant to ASG's core markets.

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15 New Technologies Jobs

No jobs at selected location

16. Software Development
demand arrow
average Demand
Here's how Software Development is used in Technical Solutions Director jobs:
  • Provide direction to software development teams responsible for all client applications and process improvement initiatives.
  • Managed product programs for implementing hardware and software development to match customer and channel requirements.

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75 Software Development Jobs

No jobs at selected location

17. Web Application
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average Demand
5 Web Application Jobs

No jobs at selected location

18. Customer Service
demand arrow
average Demand
Here's how Customer Service is used in Technical Solutions Director jobs:
  • Lead Technology team by transforming customer service levels that improved both internal and external departmental satisfaction levels of the Credit Union.
  • Provide exceptional customer service and answer all questions that would arise.
  • Established Customer Service metrics to measure performance over time.
  • Provided top notch customer service helping customers find the technology accessories they needed to keep the office running.
  • Maintained a Customer Service Network in TSO, which included creating datasets, panels or Clists as needed.

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49 Customer Service Jobs

No jobs at selected location

19. SQL
demand arrow
average Demand
Here's how SQL is used in Technical Solutions Director jobs:
  • Architected/developed several multi-tier web-based applications using COM, ASP, and SQL Server.

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95 SQL Jobs

No jobs at selected location

20. Internet
demand arrow
average Demand
Here's how Internet is used in Technical Solutions Director jobs:
  • Consulted and provided small business with network design, Internet solutions, custom configured servers, workstations, software and training.
  • Install cable, internet, and phone services to Bright House customers.

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7 Internet Jobs

No jobs at selected location

21. Assurance
demand arrow
average Demand
Here's how Assurance is used in Technical Solutions Director jobs:
  • Coordinated delivery of development (beta) and production releases that met quality assurance standards.

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45 Assurance Jobs

No jobs at selected location

22. ERP
demand arrow
average Demand
Here's how ERP is used in Technical Solutions Director jobs:
  • Developed and deployed technology providing seamless call handover between mobile networks and enterprise or personal WiFi networks.
  • Managed the evaluation and implementation process to integrate third party vendor solutions into the enterprise.
  • Introduced technology options to link diverse publishing, Internet and television enterprises.
  • Partner with cross-teams to design an enterprise-integrated planning solution
  • Defined enterprise technology standards for the enterprise.
  • Key player in integration effort of two main data sources to streamline the code set application to an Enterprise Application Platform.
  • Analyze complex problems, interpret operational needs, & develop integrated solutions.
  • Designed and piloted the Microsoft Dynamics CRM solution for the enterprise.
  • Integrated with mobile and corporate ERP solutions using SOA.
  • Architected, configured, and installed a Cloud based enterprise level customer relationship management system to automate manual business development functions.
  • Led program and enterprisewide audit resolution functions consisting of business processes, internal and external policy development, and strategic planning.
  • Implemented a new enterprise wide operating model involving cross-functional teams for Big Data Enterprise Analytics.
  • Designed and directed implementation of enterprise-grade cyber security solutions.
  • Managed IT application portfolio for Enterprise analytics, IT, corporate administration business units - facilities, legal, and aviation.
  • Created & delivered sales strategy training (100+ reps globally) Led global enterprise sales engagements for emerging technology business.
  • Web, Mobile, ERP, BI/Data Analytics, CRM, AI, Integration solutions to generate business value.
  • Program Manager for several client SDLC Engagements, implementing enterprise software and web content management solutions.
  • Resulted in recommendation of Planview Enterprise tool to the client.
  • Developed "boutique" consulting practices implementing ERP solutions.
  • Developed a comprehensive big data analytics business/technology capability roadmap, business use cases in partnership with enterprise analytics and innovation teams.

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109 ERP Jobs

No jobs at selected location

23. RFP
demand arrow
average Demand
Here's how RFP is used in Technical Solutions Director jobs:
  • Assist in RFP and engagement implementation and oversight for clients in the financial, manufacturing, insurance and pharmaceutical sectors.
  • Managed and implemented solutions to meet client strategic requirements, including RFI's, RFP's and resourcing.

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8 RFP Jobs

No jobs at selected location

24. Sigma
demand arrow
average Demand
Here's how Sigma is used in Technical Solutions Director jobs:
  • Performed Lean Six Sigma process improvement and re-design.

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25. Market Share
demand arrow
average Demand
Here's how Market Share is used in Technical Solutions Director jobs:
  • Developed sales campaigns and programs to increase market share and Firm presence.

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16 Market Share Jobs

No jobs at selected location

26. Governance
demand arrow
average Demand
Here's how Governance is used in Technical Solutions Director jobs:
  • Created and implemented executive IT governance process.
  • Collaborated with senior leaders in the creation of data governance policies in line with company strategy and implemented solutions for adherence.
  • Published author and international recognized public speaker Created and managed monthly web content webinar panel series on Cloud and IT Governance.

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367 Governance Jobs

No jobs at selected location

27. ISO
demand arrow
average Demand
Here's how ISO is used in Technical Solutions Director jobs:
  • Facilitated successful coordination of the Virginia office departmental ISO 9001:2008 audit documentation, repository development and interview with certification auditor.
  • Provided technical advisory services on technical and pricing volumes of vendor proposals.
  • Instituted Test Advisory Group with Systems Analysts and QA analysts from BCBSA and BA's from 7 plans.
  • Act as a liaison between CNTS and Board of Directors, executive management, and all other departments.
  • Disseminated corporate strategies, product roadmaps, and coordinated customer advisory forums that expedited the development of customer-driven features.
  • Envisioned, devised, and implemented strategic plans to enhance productivity for 10,000+ financial advisors.

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11 ISO Jobs

No jobs at selected location

28. IP
demand arrow
average Demand
Here's how IP is used in Technical Solutions Director jobs:
  • Manage multiple information system projects throughout life-cycle from requirements gathering through design, testing, implementation and end-user training and support.
  • Designed and implemented process improvements for scholarship programs, Corporate Social Responsibility initiatives, and Government Affairs tracking.
  • Initiated & implemented formal Channel Partner program: o Defined partnership value proposition & engagement strategy.
  • Executed and negotiated joint partnerships with C-level and senior executives.
  • Participated in color reviews and assisted with proposal recovery.
  • Directed on premises, on shore, off shore development teams in multiple off shore development centers.
  • Focused on strategic marketing initiatives and plans which were proactive, anticipatory and revenue driving.
  • Performed all other duties in accordance and directly related to the job description.
  • Collaborate with executive management, IT leadership and vendors across multiple functional teams.
  • Participate in RFP, and RFI documents for new business solutions.
  • Weighed and charged excipients and active pharmaceutical ingredients to produce aseptic formulations.
  • Participate in weekly business meetings discussing the prior weeks projects, updating information on any new protocols or efficiencies.
  • Participated in the Duke Executive MBA Innovative Apprentice Experience with real Apprentice winner, Dr. Randall Pinkett.
  • Measured, recommended, and implemented creative ways to improve knowledge sharing and learning across multiple countries.
  • Manage vendor relationships for telephony, hosted solutions, eGiving and data.
  • Attended TechEDs, as well as multiple trainings and seminars.
  • Led multiple projects based on SAP hybris platform.
  • Supported executives black berries and IPhone devices.
  • Administer Andar Constituent Relationship Management system (3M+ records on a SQL backend).
  • Designed and implemented Sharepoint and Salesforce CRM solutions for scholarship tracking, Government Affairs activites, and Corporate Social Responsibility agreements.

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64 IP Jobs

No jobs at selected location

29. Customer Base
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average Demand
Here's how Customer Base is used in Technical Solutions Director jobs:
  • Meet regularly with customer base to ensure successful product development.

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5 Customer Base Jobs

No jobs at selected location

30. Setup
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low Demand
Here's how Setup is used in Technical Solutions Director jobs:
  • Design, setup and troubleshoot any problems with our client's networks.
  • Performed computer setups for equipment to be deployed in the field.

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5 Setup Jobs

No jobs at selected location

31. SAP
demand arrow
low Demand
Here's how SAP is used in Technical Solutions Director jobs:
  • Work within Customer SAP systems*Maintain Customer Inventory*Process all customer packaging/bulk requests*Note any service exceptions.
  • Implemented new Project Systems module in SAP, and continued with responsibility as Functional Coordinator for suggested enhancements in this area.
  • Work in various customers SAP and Oracle systems.

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228 SAP Jobs

No jobs at selected location

32. BI
demand arrow
low Demand
Here's how BI is used in Technical Solutions Director jobs:
  • Identified, prioritized and drove delivery of application enhancement to ensure improved stability while reducing operational expenses.
  • Provided ongoing support for existing integration deployments, and leveraged feedback to direct product capability enhancements.
  • Led a Balanced Scorecard implementation for PR, Corporate Social Responsibility and Government Affairs departments.
  • Established computer learning center, eligible for vocational accreditation for 13 adults with disabilities.
  • Custom-developed EDI interfaces with participating utilities which eliminated paper bills and data entry.
  • Monitored progress of the Pricing and Price-to-Win strategy functions and responsibilities.
  • Support requests include but not limited to Windows OS, Mobile devices, Network configuration, hardware/software troubleshooting.
  • Established standards, protocols and best practices, and communicated capabilities to new and existing clients.
  • Analyzed contract award trends and provided assessment of influential factors to improve probability of win.
  • Provided right-sized solutions for maximum ROI for sites exceeding billions of page views.
  • Prepare and present IBA Capabilities Briefings to government personnel.
  • Operationalized and enabled sharing of information and knowledge; and improved engineering capability and productivity.
  • Provided training at the National Level & interoperability solutions by utilizing in-depth industry knowledge.
  • Worked with venders and leasing companies to create leasing and monthly subscription agreements to stabilize department cash flow.
  • Handled all telecom, mobile, and IT purchasing, vendor management, and contract negotiation.
  • Opened two pilot stores and held responsibility for defining scalable technology solutions for stores.
  • Developed and maintained top notch in-house, offshore, and vendor development capabilities.
  • Executed five successful trials at Tier 1 mobile operators and wholesale aggregators.
  • Enforced accountability for due dates and deliverables during product development lifecycles.
  • Designed systems reliability KPI and SLAs.

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73 BI Jobs

No jobs at selected location

33. Cyber
demand arrow
low Demand
Here's how Cyber is used in Technical Solutions Director jobs:
  • Support the Mission Cyber Technology Solutions (MCTS) Business Unit, one of three operating groups.

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23 Cyber Jobs

No jobs at selected location

34. Hippa
demand arrow
low Demand
35. PMO
demand arrow
low Demand
18 PMO Jobs

No jobs at selected location

36. Hipaa
demand arrow
low Demand
Here's how Hipaa is used in Technical Solutions Director jobs:
  • Work with internal and external staff to conduct in-depth compliance audits and penetration testing including PCI and HIPAA.
  • Developed and implemented security policies and procedures to meet Sarbanes Oxley and HIPAA requirements avoiding risks of fines and public exposure.

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37. Direct Reports
demand arrow
low Demand
Here's how Direct Reports is used in Technical Solutions Director jobs:
  • Provided leadership and strategic direction to a team of six direct reports and 100 indirect reports.
  • Led a team of 13 direct reports located across the U.S., Mexico, and India.
  • Consult with clients on their needs and dispatch engineers and direct reports to client location.
  • Managed staff of three direct reports and 2700 indirect reports.

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46 Direct Reports Jobs

No jobs at selected location

38. Active Directory
demand arrow
low Demand
Here's how Active Directory is used in Technical Solutions Director jobs:
  • Updated user accounts in Active Directory for new hires and terminated accounts for exiting employees.
  • Add users to groups in active directory.
  • Utilized Metavis technology for migrating Active Directory Shares into O365 SharePoint.
  • Maintained user accounts with Active Directory and Novell administration tools.

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3 Active Directory Jobs

No jobs at selected location

39. VPN
demand arrow
low Demand
Here's how VPN is used in Technical Solutions Director jobs:
  • Provided support and trouble shoot for Vpn users in Miami and Phoenix using cisco and Avaya phone software.

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40. Cmmi
demand arrow
low Demand
41. QA
demand arrow
low Demand
Here's how QA is used in Technical Solutions Director jobs:
  • Introduced cross-training of QA tester on different applications.

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1 QA Jobs

No jobs at selected location

42. Linux
demand arrow
low Demand
143 Linux Jobs

No jobs at selected location

43. Sales Staff
demand arrow
low Demand
Here's how Sales Staff is used in Technical Solutions Director jobs:
  • Worked with sales staff to engineer Cloud Services and on premise Managed Services solutions offerings for potential customers.
  • Trained sales staff on technologies related to the partnerships to ensure cross selling was successful.

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1 Sales Staff Jobs

No jobs at selected location

44. New Accounts
demand arrow
low Demand
3 New Accounts Jobs

No jobs at selected location

45. Sales Strategies
demand arrow
low Demand
3 Sales Strategies Jobs

No jobs at selected location

46. Peoplesoft
demand arrow
low Demand
Here's how Peoplesoft is used in Technical Solutions Director jobs:
  • Managed a very large PeopleSoft 9.1 project for a Fortune 500 client.

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122 Peoplesoft Jobs

No jobs at selected location

47. Datacenter
demand arrow
low Demand
Here's how Datacenter is used in Technical Solutions Director jobs:
  • Perform monthly/quarterly physical audit as appropriate of datacenters to ensure accurate business reporting and financial compliance.
  • Implemented customer Private Cloud IaaS solutions inside company Datacenter.
  • Insured datacenter operations team maintains 99.999 SLA and customer support center maintains customer call back SLA's.
  • Worked with customers on PCI and SOX audit process for services inside company datacenter.
  • Worked with employees to redesign company owned datacenter to meet ongoing demands of customers and to remediate ongoing technology issues.

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48. ROI
demand arrow
low Demand
Here's how ROI is used in Technical Solutions Director jobs:
  • Maximized ROI through process modeling, rigorous COTS evaluation/selection, and carefully crafted COTS/custom development approaches.
  • Create customized technology solution options for clients in the Chicago-Detroit region.
  • Develop ROI around hardware and software investments.

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2 ROI Jobs

No jobs at selected location

49. IIS
demand arrow
low Demand
Here's how IIS is used in Technical Solutions Director jobs:
  • Manage eSolutions teams utilizing C#, JavaScript, .Net, IIS and web services calls.

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50. Itil
demand arrow
low Demand
Here's how Itil is used in Technical Solutions Director jobs:
  • Based in part on their findings and other research, identified ITIL V2 process management framework as a basis for improvement.
  • Leveraged ITIL Service Management best practice to develop, implement and monitor integrated Help Desk support processes to ensure quality service.

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6 Itil Jobs

No jobs at selected location

Technical Solutions Director Jobs

NO RESULTS

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20 Most Common Skills For A Technical Solutions Director

Information Technology

13.7%

Project Management

12.5%

Infrastructure

8.4%

Architecture

6.3%

Technical Support

6.1%

Portfolio

5.3%

Business Process

5.1%

Business Development

5.1%

Cloud

4.7%

CRM

3.9%

Business Units

3.9%

New Clients

3.7%

Business Requirements

3.1%

Saas

2.7%

New Technologies

2.7%

Software Development

2.7%

Web Application

2.5%

Customer Service

2.5%

SQL

2.5%

Internet

2.3%
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Typical Skill-Sets Required For A Technical Solutions Director

Rank Skill
1 Information Technology 9.5%
2 Project Management 8.7%
3 Infrastructure 5.8%
4 Architecture 4.3%
5 Technical Support 4.2%
6 Portfolio 3.7%
7 Business Process 3.5%
8 Business Development 3.5%
9 Cloud 3.3%
10 CRM 2.7%
11 Business Units 2.7%
12 New Clients 2.6%
13 Business Requirements 2.2%
14 Saas 1.9%
15 New Technologies 1.9%
16 Software Development 1.9%
17 Web Application 1.8%
18 Customer Service 1.8%
19 SQL 1.8%
20 Internet 1.6%
21 Assurance 1.6%
22 ERP 1.5%
23 RFP 1.4%
24 Sigma 1.4%
25 Market Share 1.4%
26 Governance 1.2%
27 ISO 1.2%
28 IP 1.2%
29 Customer Base 1.1%
30 Setup 1.1%
31 SAP 0.9%
32 BI 0.9%
33 Cyber 0.9%
34 Hippa 0.9%
35 PMO 0.9%
36 Hipaa 0.9%
37 Direct Reports 0.9%
38 Active Directory 0.9%
39 VPN 0.9%
40 Cmmi 0.9%
41 QA 0.9%
42 Linux 0.8%
43 Sales Staff 0.8%
44 New Accounts 0.8%
45 Sales Strategies 0.8%
46 Peoplesoft 0.8%
47 Datacenter 0.8%
48 ROI 0.8%
49 IIS 0.8%
50 Itil 0.8%
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10,035 Technical Solutions Director Jobs

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