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Become A Technical Solutions Engineer

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Working As A Technical Solutions Engineer

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $100,000

    Average Salary

What Does A Technical Solutions Engineer Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Technical Solutions Engineer

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Technical Solutions Engineer Jobs

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Average Length of Employment
Engineer 3.2 years
Solutions Engineer 2.7 years
NOC Engineer 1.7 years
Top Employers Before
Technician 6.0%
Consultant 3.8%
Owner 3.0%
Support 3.0%
Top Employers After
Architect 4.5%
Partner 3.4%

Do you work as a Technical Solutions Engineer?

Technical Solutions Engineer Demographics

Gender

Male

76.8%

Female

20.8%

Unknown

2.3%
Ethnicity

White

59.0%

Hispanic or Latino

13.3%

Asian

13.3%

Black or African American

10.0%

Unknown

4.4%
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Languages Spoken

Spanish

45.5%

Chinese

18.2%

Japanese

9.1%

Russian

9.1%

Cheyenne

9.1%

Mandarin

9.1%
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Technical Solutions Engineer Education

Schools

University of Phoenix

14.3%

New York University

6.1%

Kaplan University

6.1%

University of Texas at Dallas

6.1%

George Washington University

6.1%

Arizona State University

4.1%

San Jose State University

4.1%

University of Nebraska at Omaha

4.1%

Sinclair Community College

4.1%

Community College of the Air Force

4.1%

University of West Florida

4.1%

Pennsylvania State University

4.1%

Hofstra University

4.1%

Rochester Institute of Technology

4.1%

DePaul University

4.1%

University of Texas at Arlington

4.1%

University of Houston

4.1%

Syracuse University

4.1%

University of Southern Mississippi

4.1%

University of Dayton

4.1%
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Majors

Business

14.6%

Computer Science

11.3%

Information Technology

11.3%

Computer Information Systems

9.9%

Electrical Engineering

9.9%

Management Information Systems

4.0%

Computer Engineering

4.0%

Electrical Engineering Technology

3.3%

Engineering

3.3%

Computer Technical Support

3.3%

Computer Applications

3.3%

Communication

3.3%

Management

2.6%

Project Management

2.6%

Computer Systems Security

2.6%

Computer Networking

2.6%

Mathematics

2.0%

Biology

2.0%

Finance

2.0%

Graphic Design

2.0%
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Degrees

Bachelors

34.2%

Masters

25.8%

Other

24.9%

Associate

9.3%

Certificate

3.6%

Diploma

1.3%

Doctorate

0.9%
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Internship
Temporary

Real Technical Solutions Engineer Salaries

Job Title Company Location Start Date Salary
Technical Solutions Engineer Google Inc. Mountain View, CA Jan 15, 2015 $159,100
Tech Solutions Prof Microsoft Corporation Houston, TX Aug 29, 2016 $159,000
Technical Solutions Engineer Google Inc. Mountain View, CA Oct 01, 2015 $152,625
Technical Solutions Engineer Google Inc. Mountain View, CA May 13, 2016 $152,625
Technical Solutions Engineer Google Inc. Mountain View, CA Sep 19, 2016 $150,000
Tech Solutions Prof DC Microsoft Corporation New York, NY Aug 20, 2014 $149,573
Lync Tech Solution Prof Microsoft Corporation New York, NY Nov 16, 2013 $147,949
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 26, 2016 $145,000
Technical Solutions Engineer Google Inc. Mountain View, CA Sep 21, 2014 $144,500
Tech Solutions Prof Prod Microsoft Corporation San Francisco, CA Aug 25, 2014 $143,871
Tech Solutions Prof Devices Microsoft Corporation New York, NY Jun 04, 2014 $141,549
IT Solutions Management IV Applied Materials, Inc. Santa Clara, CA Dec 20, 2016 $140,550
Technical Solutions Engineer Godaddy.Com, LLC San Francisco, CA Feb 09, 2015 $140,000
Technical Solutions Engineer Google Inc. Mountain View, CA Jun 13, 2013 $120,000
Technical Solutions Engineer Google Inc. San Jose, CA Nov 23, 2016 $120,000
Technical Solutions Engineer Arista Networks, Inc. Santa Clara, CA Sep 14, 2015 $120,000
IT Solutions Management IV Applied Materials, Inc. Santa Clara, CA Jun 07, 2016 $120,000
Technology Solutions Engineer Allegis Global Solutions, Inc. MD Apr 27, 2016 $120,000
Technical Solutions Engineer Google Inc. Mountain View, CA Jul 20, 2016 $118,400
Technical Solutions Engineer Turn Inc. Redwood City, CA Jun 26, 2016 $117,603 -
$138,362
Enterprise Technical Solutions Engineer Google Inc. New York, NY Dec 14, 2015 $117,300
Technical Solutions Engineer Google Inc. Mountain View, CA Oct 10, 2014 $102,100
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 18, 2015 $102,000
Technical Solutions Engineer Criteo New York, NY Jul 18, 2016 $100,755
Technical Solutions Engineer Criteo Corp New York, NY Oct 30, 2016 $100,755
Technical Solutions Engineer Google Inc. San Francisco, CA Feb 26, 2016 $100,006
Technical Solutions Engineer Google Inc. Mountain View, CA Sep 16, 2014 $100,000
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 26, 2014 $100,000
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 07, 2014 $100,000

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Top Skills for A Technical Solutions Engineer

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  1. Computer
  2. Customer Service
  3. Remote Access
You can check out examples of real life uses of top skills on resumes here:
  • Assessed malfunctions of computer hardware and/or peripheral devices for the purpose of determining appropriate actions to maintain computer operations.
  • Provide excellent customer service, while analyzing client systems, troubleshooting issues and advising on best solution for client environment.
  • Demonstrate expertise in using remote infrastructure management tools in maintaining and troubleshooting issues.
  • Maintain and support over 200 Windows XP and Windows 2000 Workstations and installed hardware and software.
  • Provide Technical support via Live Chat Quality Technology

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Top Technical Solutions Engineer Employers

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