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Become A Technical Solutions Engineer

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Working As A Technical Solutions Engineer

  • Communicating with Persons Outside Organization
  • Selling or Influencing Others
  • Interacting With Computers
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • $58,920

    Average Salary

What Does A Technical Solutions Engineer Do

Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products’ parts and functions and must understand the scientific processes that make these products work.

Duties

Sales engineers typically do the following:

  • Prepare and deliver technical presentations explaining products or services to existing and prospective customers
  • Confer with customers and engineers to assess equipment needs and to determine system requirements
  • Collaborate with sales teams to understand customer requirements and provide sales support
  • Secure and renew orders and arrange delivery
  • Plan and modify products to meet customer needs
  • Help clients solve problems with installed equipment
  • Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production
  • Help in researching and developing new products

Sales engineers specialize in technologically and scientifically advanced products. They use their technical skills to explain the benefits of their products or services to potential customers and to show how their products or services are better than their competitors'. Some sales engineers work for the companies that design and build technical products. Others work for independent sales firms.

Many of the duties of sales engineers are similar to those of other salespersons. They must interest the client in buying their products or services, negotiate a price, and complete the sale. To do this, sales engineers give technical presentations during which they explain the technical aspects of the product and how it will solve a specific customer problem.

Some sales engineers, however, team with salespersons who concentrate on marketing and selling the product, which lets the sales engineer concentrate on the technical aspects of the job. By working as part of a sales team, each member is able to focus on his or her strengths and expertise. For more information on other sales occupations, see the profile on wholesale and manufacturing sales representatives.

In addition to giving technical presentations, sales engineers are increasingly doing other tasks related to sales, such as market research. They also may ask for technical requirements from customers and modify and adjust products to meet customers’ specific needs. Some sales engineers work with research and development (R&D) departments to help identify and develop new products.

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How To Become A Technical Solutions Engineer

A bachelor’s degree is typically required to become a sales engineer. Successful sales engineers combine technical knowledge of the products or services they are selling with strong interpersonal skills.

Education

Sales engineers typically need a bachelor’s degree in engineering or a related field. However, a worker without a degree, but with previous sales experience as well as technical experience or training, sometimes holds the title of sales engineer. Workers who have a degree in a science, such as chemistry, or in business with little or no previous sales experience, also may be called sales engineers.

University engineering programs generally require 4 years of study. They vary in content, but all programs include courses in math and the physical sciences. In addition, most programs require developing strong computer skills.

Most engineering programs require students to choose an area of specialization. The most common majors are electrical, mechanical, or civil engineering, but some engineering departments offer additional majors, such as chemical, biomedical, or computer hardware engineering. However, some undergraduate programs offer a general engineering curriculum; students then specialize in a particular area either on the job or in graduate school.

Training

New graduates with engineering degrees typically need sales experience and training before they can work independently as sales engineers. Training covers general sales techniques and may involve teaming with a sales mentor who is familiar with the employer's business practices, customers, procedures, and company culture. After the training period, sales engineers may continue to partner with someone who lacks technical skills yet excels in the art of sales.

It is important for sales engineers to continue their engineering and sales education throughout their careers. Much of their value to their employers depends on their knowledge of, and ability to sell, the latest technologies. Sales engineers in high-technology fields, such as information technology and advanced electronics, may find that their technical knowledge rapidly becomes obsolete, requiring frequent retraining.

Advancement

Promotions may include a higher commission rate, a larger sales territory, or elevation to the position of supervisor or sales manager.

Important Qualities

Interpersonal skills. Strong interpersonal skills are a valuable characteristic for sales engineers, both for building relationships with clients and effectively communicating with other members of the sales team.

Problem-solving skills. Sales engineers must be able to listen to the customer’s desires and concerns, and then recommend solutions, possibly including customizing a product.

Self-confidence. Sales engineers should be confident and persuasive when making sales presentations. 

Technological skills. Sales engineers must have extensive knowledge of the technologically sophisticated products they sell in order to explain their advantages and answer questions.

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Technical Solutions Engineer jobs

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Average Length of Employment
Senior Engineer 4.3 years
Staff Engineer 4.3 years
Technical Manager 4.0 years
Team Lead Engineer 3.4 years
Service Engineer 3.4 years
Lead Engineer 3.4 years
Engineer 3.2 years
Technical Analyst 2.8 years
Solutions Engineer 2.7 years
Desktop Engineer 2.6 years
Technical Advisor 2.4 years
Solutions Analyst 2.4 years
NOC Engineer 1.7 years
Top Employers Before
Consultant 5.5%
Technician 4.9%
Owner 3.8%
Programmer 3.8%
Top Employers After
Technician 5.1%

Technical Solutions Engineer Demographics

Gender

Male

77.2%

Female

20.5%

Unknown

2.3%
Ethnicity

White

75.9%

Asian

13.4%

Hispanic or Latino

8.3%

Unknown

2.0%

Black or African American

0.5%
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Languages Spoken

Spanish

47.1%

Chinese

11.8%

German

5.9%

Japanese

5.9%

French

5.9%

Norwegian

5.9%

Cheyenne

5.9%

Mandarin

5.9%

Russian

5.9%
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Technical Solutions Engineer Education

Schools

University of Phoenix

12.7%

Western Governors University

9.1%

North Carolina State University

5.5%

Lakeshore Technical College

5.5%

Ohio State University

5.5%

Pennsylvania State University

5.5%

Kaplan University

5.5%

University of Texas at Dallas

5.5%

Montclair State University

5.5%

Saint Louis Community College

3.6%

Marshall University

3.6%

City University of Seattle

3.6%

University of Nebraska at Omaha

3.6%

Arizona State University

3.6%

San Jose State University

3.6%

Boston University

3.6%

Sinclair Community College

3.6%

New York University

3.6%

Wichita State University

3.6%

Texas State University

3.6%
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Majors

Business

16.8%

Computer Science

13.7%

Information Technology

9.6%

Computer Information Systems

8.1%

Electrical Engineering

5.1%

Management Information Systems

4.1%

Electrical Engineering Technology

4.1%

Computer Engineering

4.1%

Management

3.6%

Computer Networking

3.6%

Communication

3.6%

Finance

3.0%

Marketing

3.0%

Computer Systems Security

3.0%

Computer Technical Support

3.0%

Mathematics

2.5%

Engineering

2.5%

Computer Applications

2.5%

Environmental Control Technologies/Technicians

2.0%

Criminal Justice

2.0%
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Degrees

Bachelors

33.2%

Masters

26.2%

Other

21.9%

Associate

11.0%

Certificate

4.7%

Doctorate

1.7%

Diploma

1.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Technical Solutions Engineer Salaries

Job Title Company Location Start Date Salary
Technical Solutions Engineer Google Inc. Mountain View, CA Jan 15, 2015 $159,100
Tech Solutions Prof Microsoft Corporation Houston, TX Aug 29, 2016 $159,000
Technical Solutions Engineer Google Inc. Mountain View, CA Oct 01, 2015 $152,625
Technical Solutions Engineer Google Inc. Mountain View, CA May 13, 2016 $152,625
Technical Solutions Engineer Google Inc. Mountain View, CA Sep 19, 2016 $150,000
Tech Solutions Prof DC Microsoft Corporation New York, NY Aug 20, 2014 $149,573
Lync Tech Solution Prof Microsoft Corporation New York, NY Nov 16, 2013 $147,949
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 26, 2016 $145,000
Technical Solutions Engineer Google Inc. Mountain View, CA Sep 21, 2014 $144,500
Tech Solutions Prof Prod Microsoft Corporation San Francisco, CA Aug 25, 2014 $143,871
Tech Solutions Prof Devices Microsoft Corporation New York, NY Jun 04, 2014 $141,549
IT Solutions Management IV Applied Materials, Inc. Santa Clara, CA Dec 20, 2016 $140,550
Technical Solutions Engineer Godaddy.Com, LLC San Francisco, CA Feb 09, 2015 $140,000
IT Solutions Management IV Applied Materials, Inc. Santa Clara, CA Jun 07, 2016 $120,000
Technical Solutions Engineer Google Inc. San Jose, CA Nov 23, 2016 $120,000
Technical Solutions Engineer Arista Networks, Inc. Santa Clara, CA Sep 14, 2015 $120,000
Technical Solutions Engineer Google Inc. Mountain View, CA Jun 13, 2013 $120,000
Technology Solutions Engineer Allegis Global Solutions, Inc. MD Apr 27, 2016 $120,000
Technical Solutions Engineer Google Inc. Mountain View, CA Jul 20, 2016 $118,400
Technical Solutions Engineer Turn Inc. Redwood City, CA Jun 26, 2016 $117,603 -
$138,362
Enterprise Technical Solutions Engineer Google Inc. New York, NY Dec 14, 2015 $117,300
Technical Solutions Engineer Google Inc. Mountain View, CA Oct 10, 2014 $102,100
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 18, 2015 $102,000
Technical Solutions Engineer Criteo New York, NY Jul 18, 2016 $100,755
Technical Solutions Engineer Criteo Corp New York, NY Oct 30, 2016 $100,755
Technical Solutions Engineer Google Inc. San Francisco, CA Feb 26, 2016 $100,006
Technical Solutions Engineer Google Inc. Mountain View, CA Sep 16, 2014 $100,000
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 26, 2014 $100,000
Technical Solutions Engineer Google Inc. Mountain View, CA Aug 07, 2014 $100,000

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Top Skills for A Technical Solutions Engineer

HardwareCustomerServiceNetworkInfrastructureWindowsRemoteDeliveryMplsDataCentersWebPhoneCallsFinancialSetupTroubleshootPl/SqlTechnicalSupportTechnicalSolutionsLinuxVmwareActiveDirectoryArchitecture

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Top Technical Solutions Engineer Skills

  1. Hardware
  2. Customer Service
  3. Network Infrastructure
You can check out examples of real life uses of top skills on resumes here:
  • Provided back-end desktop support including identifying, troubleshooting, and analyzing all software and hardware related issues.
  • Maintained knowledge bases and documentation * Commended by clients for my excellence in customer service
  • Managed projects to upgrade the network infrastructure at all six remote offices.
  • Assisted in replacing hundreds of legacy laptops and desktops with equipment new enough to run Windows 7.
  • Demonstrate expertise in using remote infrastructure management tools in maintaining and troubleshooting issues.

Top Technical Solutions Engineer Employers

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