What does a technical solutions engineer do?
A technical solutions engineer is responsible for designing and maintaining the efficiency and stability of network systems and servers to support the business needs and operations, increasing the staff's productivity, and minimizing complicated and time-consuming procedures. Technical solutions engineers conduct quality assessments with the system applications and servers, identify inconsistencies, and develop configuration techniques to improve infrastructure. They also ensure the security of the databases to prevent unauthorized access and activities from unidentified sources outside the organization.
Technical solutions engineer responsibilities
Here are examples of responsibilities from real technical solutions engineer resumes:
- Manage windows and Unix deployments and automation development.
- Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
- Perform kernel and code to hundreds of linux servers.
- Monitor and support Linux servers and network devices, troubleshoot issues with hardware, filesystems, and network ports.
- General understanding of RF propagation principals and general knowledge of RF sweeps for DTF & RL as well as PIM testing.
- Develop an internal tool using Java that increase engineers' efficiency.
- Develop security administration applications, controlling authority levels in database transactions and minimizing safety problems; partially implement using Java.
- Gather requirements from internal customers on new deployments of their applications and determine if the existing infrastructure can support those deployments.
- Corroborate on the development of application solutions, evaluation of ERP packages.
- Coordinate with sales engineers, QA and software development to resolve UI, technical and architectural relate issues.
- Work with ISPs to resolve Internet routing issues.
- Design and implement customer internetworking solutions.
Technical solutions engineer skills and personality traits
We calculated that 37% of Technical Solutions Engineers are proficient in Customer Service, Broadband, and Java. They’re also known for soft skills such as Self-confidence, Technological skills, and Interpersonal skills.
We break down the percentage of Technical Solutions Engineers that have these skills listed on their resume here:
- Customer Service, 37%
Provided excellent customer service with knowledgeable and accurate information with follow-up in a timely and efficient manner.
- Broadband, 10%
Researched and prepared the Industry & Market Study, to ascertain the potential of a global, broadband satellite network system.
- Java, 6%
Developed an internal tool using Java that increased engineers' efficiency.
- Cloud, 5%
Cloud Computing, Google Apps, Microsoft Office 365 / SharePoint, Amazon EC2
- Technical Solutions, 4%
Facilitated increased understanding of advanced technical topics including troubleshooting complex LAN issues by mentoring the technical solutions team.
- Python, 4%
Delivered python scripts to create the snapshots on AWS S3 buckets and apply the life cycle management rules.
Common skills that a technical solutions engineer uses to do their job include "customer service," "broadband," and "java." You can find details on the most important technical solutions engineer responsibilities below.
Self-confidence. The most essential soft skill for a technical solutions engineer to carry out their responsibilities is self-confidence. This skill is important for the role because "sales engineers should be confident and persuasive when making sales presentations." Additionally, a technical solutions engineer resume shows how their duties depend on self-confidence: "created and supported user level accounts for highly confidential unix databases and nt domain accounts. "
Technological skills. Many technical solutions engineer duties rely on technological skills. "sales engineers must have extensive knowledge of the technologically sophisticated products they sell in order to explain their advantages and answer questions.," so a technical solutions engineer will need this skill often in their role. This resume example is just one of many ways technical solutions engineer responsibilities rely on technological skills: "answer any technological customer support questions or issues on the client's specific vehicle model. "
Interpersonal skills. Another skill that relates to the job responsibilities of technical solutions engineers is interpersonal skills. This skill is critical to many everyday technical solutions engineer duties, as "strong interpersonal skills are a valuable characteristic for sales engineers, both for building relationships with clients and effectively communicating with other members of the sales team." This example from a resume shows how this skill is used: "delivered a high level of technical support to the customer by providing excellent written, verbal, interpersonal and communication skills. "
Problem-solving skills. technical solutions engineer responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "sales engineers must be able to listen to the customer’s desires and concerns, and then recommend solutions, such as customizing a product for the customer." This resume example shows what technical solutions engineers do with problem-solving skills on a typical day: "developed a solution resolving common sso issues that was adopted by multiple customers using ajax and javascript callbacks. "
The three companies that hire the most technical solutions engineers are:
- Salesforce62 technical solutions engineers jobs
- The Independent Traveler50 technical solutions engineers jobs
- Google29 technical solutions engineers jobs
Compare different technical solutions engineers
Technical solutions engineer vs. Engineer
Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects. They should also be well-versed in different construction or industrial materials, and they ensure that appropriate materials are used for the project. They also ensure that the projects meet the requirements of the groups that hired them. They create spaces that would both address the needs of the end-users and the industry standards. They also ensure that the projects they make would stand the test of time.
While similarities exist, there are also some differences between technical solutions engineers and engineer. For instance, technical solutions engineer responsibilities require skills such as "broadband," "technical solutions," "architecture," and "pre sales." Whereas a engineer is skilled in "troubleshoot," "windows," "api," and "plumbing." This is part of what separates the two careers.
Engineers tend to make the most money working in the automotive industry, where they earn an average salary of $97,672. In contrast, technical solutions engineers make the biggest average salary, $115,072, in the technology industry.engineers tend to reach similar levels of education than technical solutions engineers. In fact, engineers are 3.9% less likely to graduate with a Master's Degree and 1.0% more likely to have a Doctoral Degree.Technical solutions engineer vs. Systems engineer
Systems engineers are responsible for creating and overseeing systems related to the overall operations of the organization. They are in charge of assessing the organization's needs in terms of systems and creating plans to address these needs. These systems are usually related to the production or manufacturing of company products. Systems engineers create end-to-end processes that ensure efficiency and effectiveness. They make sure that the processes they put in place adhere to safety and security policies and guidelines. They also do routine checks and continuously find ways to further improve production and other systems.
Each career also uses different skills, according to real technical solutions engineer resumes. While technical solutions engineer responsibilities can utilize skills like "customer service," "broadband," "cloud," and "technical solutions," systems engineers use skills like "dod," "database," "troubleshoot," and "matlab."
On average, systems engineers earn a lower salary than technical solutions engineers. Some industries support higher salaries in each profession. Interestingly enough, systems engineers earn the most pay in the automotive industry with an average salary of $96,218. Whereas technical solutions engineers have higher pay in the technology industry, with an average salary of $115,072.Average education levels between the two professions vary. Systems engineers tend to reach similar levels of education than technical solutions engineers. In fact, they're 3.1% less likely to graduate with a Master's Degree and 1.0% more likely to earn a Doctoral Degree.Technical solutions engineer vs. Technical system analyst
Technical Systems Analysts are employees who are adept in information technology (IT). They work in the IT department, where they oversee the different networks and systems that exist in the company. They manage the technical systems and ensure that these systems are working properly at all times. They generate reports related to the networks and systems. They then study and analyze these reports to identify existing problems or anticipate challenges that may come their way. These reports help them craft solutions to problems and invest in infrastructure that will address challenges.
The required skills of the two careers differ considerably. For example, technical solutions engineers are more likely to have skills like "customer service," "broadband," "cloud," and "technical solutions." But a technical system analyst is more likely to have skills like "troubleshoot," "data analysis," "strong analytical," and "management system."
Technical system analysts earn the highest salary when working in the finance industry, where they receive an average salary of $94,207. Comparatively, technical solutions engineers have the highest earning potential in the technology industry, with an average salary of $115,072.technical system analysts typically earn lower educational levels compared to technical solutions engineers. Specifically, they're 6.9% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Technical solutions engineer vs. Computer engineer
A computer engineer is someone who examines, designs, and manages computer hardware and software systems. He/She or she helps in solving issues or any concerns that may occur with the computer's hardware and software as well as assists in the innovation of computer technology. Computer engineers are responsible for computer hardware design, development, research, and test computer systems. They examine components like circuit boards, processors, memory devices, routers, and networks. While, those working with the computer software are in charge of the development, design, and administration of software programs.
Types of technical solutions engineer
Updated January 8, 2025
