The Technical Support Analyst provides technical assistance and support to end-users (hospital employees and patient families) for hardware, software, and network-related issues. This role is critical for maintaining the smooth operation of technology systems and ensuring timely resolution of technical problems. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a customer-focused approach. This position is ideal for individuals passionate about technology and customer support, eager to grow their skills in a dynamic and collaborative environment.
Reports To: This position reports to the VP of Customer Experience.
Location and Hours:
This is a full-time position (40 hours/week, Monday-Friday 1 pm - 10 pm CT) located in Little Rock, AR.
This position requires being a part of the 24/7, 365-day, after-hours coverage rotation with other members of the IT support team. Currently rotation is 1 week at a time, frequency of rotation dependent on Company needs.
Key Responsibilities:
Respond to technical support requests via phone, email, and ticketing system in a timely manner which is dictated by internal metrics.
Diagnose and troubleshoot hardware, software, and network issues across various platforms.
Install, configure, and update computer systems, applications, and peripherals.
Provide training and guidance to end-users on software applications and best practices.
Escalate complex technical issues to higher-level support teams as necessary.
Document and track support requests, resolutions, and procedures in the ticketing system.
Collaborate with the IT team to improve system performance and reliability.
Assist in maintaining camera hardware inventory, ensuring all assets are properly repaired, tracked and updated.
Stay updated on emerging technologies and industry trends to provide effective solutions.
Contribute to knowledge base articles and self-help documentation for end-users.
Qualifications:
Education: Associate or bachelor's degree in information technology, computer science, or a related field preferred (or equivalent experience)
Experience: 1-3 years of technical and/or customer support or IT help desk experience preferred.
Technical Skills: Proficiency in troubleshooting operating systems (Windows, mac OS), Microsoft Office Suite, remote desktop tools, and networking concepts (TCP/IP, DNS, VPN). Proficiency in ticketing systems and remote support tools. Experience with Salesforce is also preferred.
Certifications: CompTIA A+, ITIL Foundation, or similar certifications are a plus.
Soft Skills: Excellent communication, problem-solving, and customer service skills.
Other Requirements: Ability to prioritize tasks, work independently, and handle multiple issues simultaneously.
Why Join AngelEye Health? AngelEye Health is dedicated to improving the patient experience through innovative healthcare technology. We foster a collaborative environment where every team member plays a vital role in enhancing our services and client relationships. If you're ready to contribute to cutting-edge projects, lead impactful initiatives, and grow your career, we want to hear from you! Apply now and be part of our mission to transform the NICU experience.
AngelEye Health, Inc. offers you:
A growth-oriented team environment where your strengths are highly valued
Opportunities to expand your technical skills and knowledge with on-the-job learning/training opportunities
Benefits package (info provided separately)
Company Mission Statement: Equipping care teams and empowering families of neonatal and pediatric patients to improve outcomes.
Values and Core Beliefs:
Patients and their families first; Hospital Partners a close second; Our Team and their families make it all happen.
Curiously innovate; Failure isn't fatal, and success isn't final.
Execute the basics at a PhD level.
Create and Maintain a Sense of Urgency!
Effective communication is key!
Transparency and Honesty in everything we do.
$32k-52k yearly est. 3d ago
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Data Cleansing/S4 SAP Support Specialist
Belcan 4.6
Technical specialist job in Alexander, AR
The Data Cleansing and S4 SAP Support Specialist is responsible for ensuring the accuracy, integrity, and quality of data within the organization"s systems, with a primary focus on SAP. This role involves identifying, analyzing, and correcting data discrepancies, supporting SAP data management processes, and collaborating with various departments to maintain clean and reliable data for operational and reporting purposes.
Key Responsibilities:
* Perform data cleansing activities to identify and rectify errors, inconsistencies, and duplicates in SAP and related databases.
* Support the maintenance and updating of master data within SAP modules (e.g., Material Management, Finance, Sales & Distribution).
* Collaborate with business users and IT teams to understand data requirements and resolve data quality issues.
* Conduct regular audits and data validation to ensure compliance with data governance standards.
* Assist in the development and implementation of data cleansing strategies and best practices.
* Support SAP system users by troubleshooting data-related issues and providing guidance on data entry standards.
* Document data cleansing processes, procedures, and changes to maintain clear records.
* Participate in SAP data migration and upgrade projects as needed, ensuring data accuracy throughout transitions.
Qualifications:
* Bachelor"s degree in Information Technology, Business Administration, Data Management, or a related field.
* Proven experience in data cleansing, data quality management, or data analysis roles.
Hands-on experience with SAP systems, preferably in data management or support
* Strong understanding of SAP modules and master data concepts.
* Proficiency in data analysis tools such as Excel, SQL, or data profiling software.
* Excellent attention to detail and problem-solving skills.
* Strong communication and interpersonal skills to work effectively with cross-functional teams.
* Ability to manage multiple tasks and prioritize work in a fast-paced environment.
* Knowledge of data governance and compliance standards is a plus.
Preferred Skills:
* SAP certification related to data management or specific modules.
* Experience with data migration and SAP upgrade projects
$34k-46k yearly est. 1d ago
System Support Specialist
South Central Service Cooperative 3.6
Technical specialist job in Camden, AR
South Central Service Cooperative is seeking an experienced and forward-thinking Systems Support Specialist to support district and school leaders in strengthening and improving educational systems across the region. This full-time position plays a critical role in enhancing instructional practices, supporting curriculum development, and building sustainable systems that lead to improved student learning and educator effectiveness.
Position Overview
The Systems Support Specialist will collaborate closely with administrators to evaluate and refine key systems-including assessment, Response to Intervention (RTI), grading, acceleration, educator effectiveness, and other instructional processes. The ideal candidate will have strong administrative experience, expertise in curriculum and instruction, and the ability to guide schools in continuous improvement.
Key Responsibilities
Systems Evaluation & Improvement
Partner with administrators to assess current systems (assessment, grading, RTI, acceleration, etc.) and recommend enhancements.
Analyze data to ensure alignment with school goals, accountability expectations, and best practices.
Support the development of efficient processes for data collection, interpretation, and use in decision-making.
Curriculum & Instructional Support
Assist in the development, implementation, and evaluation of curriculum aligned to state standards.
Recommend research-based instructional strategies to improve student outcomes.
Collaborate with instructional leaders to ensure equitable and effective teaching practices.
Professional Learning & Development
Provide professional development and training related to curriculum, instruction, and systems management.
Guide collaborative teams in setting goals, reviewing data, and developing action steps to strengthen teaching and learning.
Data-Informed Decision Making
Support educators and administrators in analyzing student-performance data.
Provide tools and strategies that strengthen assessment practices, RTI processes, and instructional adjustments.
Educator Effectiveness Support
Assist administrators with systems for evaluating educator growth and performance.
Support the development and implementation of professional learning plans to enhance teaching quality.
Use observation data, student outcomes, and performance metrics to offer actionable feedback and promote continuous improvement.
Qualifications
Experience as a school or district administrator (required).
Strong understanding of educational systems (RTI, assessment, grading, curriculum alignment, etc.).
Experience in curriculum development and instructional coaching.
Strong data analysis, communication, and collaboration skills.
Ability to support diverse teams and cultivate a culture of continuous improvement.
Why Join South Central Service Cooperative?
Opportunity to positively impact multiple schools and districts.
Collaborative and innovative work environment.
Professional growth opportunities.
Competitive salary and benefits package.
$50k-62k yearly est. 6d ago
Manufacturing Technology Specialist
3M 4.6
Technical specialist job in Little Rock, AR
Job Title Manufacturing Technology Specialist (Little Rock, AR)
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Manufacturing Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Identifying and evaluating manufacturing process and equipment deficiencies, drive solutions and determine priority and implement a path to execution.
Providing guidance, leadership to plant level personnel in best practices for process and equipment operation as well as preventative maintenance.
Providing support towards work order planning and capital project justifications.
Determine equipment improvement priority levels and best path for resolving including repair or replacement.
Using data-based tools and methodologies to support their recommendations and be expected to drive appropriate actions.
This position has responsibilities to utilize their expertise and project leadership skills to drive substantial improvements in process performance and equipment uptime.
Leading operational excellence at our Little Rock, AR site through conscientious management and decisive actions in environment, health, safety, quality, manufacturing, cost, and employee relations.
Leads and supports projects that have high impact on plant performance and yield.
Ability to work effectively across multiple sites.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
Five (5) years of experience in one or more of the following areas: Engineering or manufacturing technical field in a private, public, government, or military environment
Five (5) years' experience in heavy industrial operations including equipment maintenance.
Additional qualifications that could help you succeed even further in this role include:
Prior experience in mineral processing, manufacturing process & maintenance of heavy equipment
Experience with mining operations and related crushing and screening equipment
Experience engaging with production and maintenance organizations.
Self-starter/self-directed that leads with high energy and passion.
Demonstrated experience in project management.
Ability to work with cross functional teams and across multiple functions and disciplines.
Effective facilitation, communication, and teaching skills.
Ability to understand and apply analytical and statistical tools.
Experience and certification with Lean Six Sigma/Lean Manufacturing methodologies.
Experience in operational excellence, lean implementation, and financial accounting.
Experience in Mining or heavy industrial applications
Work location: Little Rock, AR
Travel: May include up to 15% domestic
Relocation: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 11/11/2025 To 12/11/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
$141.2k-172.5k yearly Auto-Apply 60d+ ago
Fireproofing Application Specialist
PPG 4.4
Technical specialist job in Springdale, AR
PPG Industries
Pittsburgh Pennsylvania
Join PPG's elite Passive Fire Protection (PFP) Application Specialist team-the critical bridge between R&D innovation and real-world performance. As our “first customer,” you will rigorously test pre-production PFP coatings like PPG PITT-CHAR NX and STEELGUARD , push them to their limits in high-temp ovens, and deliver precise feedback to refine life-saving formulations. You will then lead global third-party certification, ensuring flawless execution of fire-test protocols. This hands-on, high-impact role demands PFP mastery, meticulous documentation, a strong customer-facing attitude, and proven interpersonal skills to build trusted relationships with R&D, production, third-party institutes, and external stakeholders worldwide.
Key Responsibilities
Bridge R&D and Reality: Receive first-batch PFP materials; design and execute exhaustive application trials (spray, trowel, curing) to stress-test char expansion, adhesion, and fire resistance. Document failure points and collaborate with R&D for rapid adjustments.
Third-Party Fire Testing Leadership: Coordinate with global institutes (England, Saudi Arabia, Peru, etc.) to align UL 1709, EN 13381, ISO 834 fire-test protocols, deadlines, and deliverables. Supply exhaustive documentation-never “too much information”-to secure PFP certifications.
Deadline-Driven Execution: Own immovable fire-testing milestones. Witness production runs, oversee in-house PFP spray-outs in high-temp furnaces, and ensure every detail is captured for regulatory records.
Hands-On PFP Application (25% of role): Perform daily PFP spray-outs and intumescent testing at PPG facilities or third-party sites while wearing full Tyvek PPE. Operate pumps, plural-component systems, and high-temp test ovens for PFP validation.
Bespoke R&D Support: Fulfill custom PFP requests, including in-house furnace testing.
Global Relationship Management: Build and maintain strong customer-facing relationships through face-to-face interactions with fire-testing institutes, production teams, and stakeholders. Conduct virtual and in-person meetings to keep PFP projects on track.
Administrative Excellence (80% when not traveling): Generate detailed PFP trial reports, CRM updates, fire-test data packages, and compliance documentation.
Qualifications
No degree .
Hands-on experience in application and testing of coatings
Proven expertise in spray/trowel systems, pumps, surface prep, and curing; comfort pushing performance to failure in high-temp ovens.
Meticulous attention to detail-capable of producing exhaustive, audit-ready fire-test documentation under tight deadlines.
Strong customer-facing attitude and experience-professional, proactive communicator who excels in face-to-face technical discussions with clients, fire engineers, certifiers, and third-party partners.
Experience coordinating with third-party testing bodies
Willingness to wear full Tyvek PPE and work with high-temp ovens and hazardous materials.
Travel Expectations
15-20% annual travel
Preferred Skills
Hands-on experience in application and fire-testing of Passive Fire Protection (PFP) coatings
Proven expertise in PFP spray/trowel systems, pumps, surface prep, and curing; comfort pushing char performance to failure in high-temp ovens.
Proven expertise in PFP spray/trowel systems, pumps, surface prep, and curing; comfort pushing char performance to failure in high-temp ovens.
Pump and plural-component spray equipment expertise for thick-film PFP.
Certification in PFP application (NACE/SSPC, FROSIO, ICorr) or fire testing standards.
Familiarity with furnace-based PFP testing, hydrocarbon fire curves, or wind blade fire protection.
Multilingual (Spanish/Portuguese a plus for South America).
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$61k-86k yearly est. Auto-Apply 60d+ ago
Computer Field Tech Position-Bentonville AR
BC Tech Pro 4.2
Technical specialist job in Bentonville, AR
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical specialist job in Arkansas
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$29k-38k yearly est. 60d+ ago
Facilities Technical Support Specialist II
Spp
Technical specialist job in Little Rock, AR
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
Competitive pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
Relocation assistance
Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP
PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Facilities Technical Support Specialist II| Pay Range: $64,060.00 - $78,460.00
"Elevate Your Career: Join Our Dynamic Facilities Team and Master the Art of Audio/Visual Excellence and Technical Innovation!"
As our Facilities Technical Support Specialist II, you will:
Primarily be responsible for overseeing the technical support of all facilities systems not covered by IT. This includes managing physical security, audio/video systems, environmental and data center operations, and space utilization. You will also handle routine facility service maintenance, support conference and auditorium A/V systems, design and research A/V and CCTV hardware capabilities, and integrate and support facilities software solutions.
To be successful as the Facilities Technical Support Specialist II, we're looking for:
High School Diploma (or GED)
3 years of experience in technical systems support
Ability to perform and coordinate multiple tasks associated with technical system support
Ability to coordinate vendor activity
Ability to communicate effectively with employees at all levels of the organization as well as contractors who perform maintenance or upgrade work on these systems
Ability to work with constantly changing and multiple priorities
Ability to work with minimum supervision
Ability to apply methods of organization to file and keep reports and time logs
Availability for after-hours call-out and on-call
Ability to analyze the operation of various systems, determine the cause of problems/malfunctions, and take corrective action as required.
Ability to read, analyze and interpret safety rules and regulations, operating and maintenance instructions, and procedure manuals
Ability to perform computer tasks and basic system integrations
Regular attendance and punctuality
Work with different teams across the organization to complete tasks
Experience with low voltage systems
Preferred:
Experience with Audio/Video design and functional utilization
Experience with physical security card access and CCTV systems, but not required
Experience with office space planning and building systems
Position Type, Location, and Expected Hours of Work:
This is a full-time, onsite position based in Little Rock, Arkansas. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed.
Travel Requirement:
This position requires minimal travel (5-15%).
SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.
Full job descriptions will be made available to those selected for an interview.
$64.1k-78.5k yearly 19d ago
Technical Support Technician (Comms) - MTCCS
Nexthreat
Technical specialist job in Arkansas
Job Title: Technical Support Technician (Comms) Location: Ft Chaffee, ARTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms).
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description:
• Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates
Qualifications:
Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure
Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$28k-46k yearly est. 7d ago
Healthcare Applications Specialist
Healthy Connections, Inc. 3.0
Technical specialist job in Arkansas
Join Our Team as a Healthcare Applications Specialist Healthy Connections is seeking a Healthcare Applications Specialist to support and optimize the clinical and administrative systems that keep our Community Health Network running efficiently. This role serves as the critical link between our clinical teams and IT department, ensuring seamless functionality of our Electronic Medical Record (EMR) systems and other healthcare applications.
If you're a solutions-driven professional who thrives in a fast-paced but supportive environment - and you're passionate about improving technology that improves lives - this is your opportunity to make an impact.
About Healthy Connections
For more than 25 years, Healthy Connections Community Health Network has provided high-quality medical, dental, and behavioral health services to patients across Arkansas. As a Federally Qualified Health Center (FQHC), our mission is built on the pillars of Community, Compassion, and Excellence - bringing accessible, patient-centered care to every person we serve.
About the Role
The Healthcare Applications Specialist plays a key role in supporting the electronic systems that power our clinics. This includes implementing, configuring, maintaining, and optimizing EMR systems and related software platforms such as eMDs, Dentrix, UpDox, Panterra Streams, Azara Healthcare (formerly i2i), and Phreesia.
You'll work closely with providers, clinical staff, and leadership to ensure our systems align with workflows, regulatory requirements, and organizational goals. You'll also collaborate directly with our IT and clinical operations teams to improve usability, performance, and integration across the network.
This position reports to the Director of Practice Management and is essential to ensuring Healthy Connections continues to deliver efficient, coordinated, and compassionate care.
Key Responsibilities
Technical Support & Application Management
* Provide expert-level support and troubleshooting for EMR and related healthcare systems.
* Lead deployments, configurations, and upgrades for new or existing applications.
* Document processes and solutions, ensuring consistent knowledge sharing across teams.
* Assist with workflow assessments and collaborate on improvements to enhance user experience.
* Deliver system training (in-person and virtual) to staff with a focus on clarity and user confidence.
User Access & Data Management
* Manage user accounts, permissions, and role-based access across applications.
* Maintain data accuracy, perform system audits, and ensure HIPAA compliance.
* Support reporting and analytics functions that drive operational and clinical decisions.
Vendor Relations & Optimization
* Serve as the point of contact for EMR and healthcare software vendors.
* Track and coordinate system upgrades, renewals, and maintenance schedules.
* Identify opportunities to improve system efficiency and eliminate redundancies.
Qualifications
Education
* Bachelor's degree in health informatics, information systems, or related healthcare/IT field preferred.
Required Skills
* Two or more years of experience supporting healthcare EMR systems or similar applications.
* Strong understanding of clinical workflows in medical, dental, or behavioral health settings.
* Proficiency with healthcare software applications and user management.
* Excellent troubleshooting, communication, and organizational skills.
* HIPAA certification or willingness to obtain within 90 days of hire.
* Valid driver's license and reliable transportation.
Preferred Skills
* Familiarity with systems such as eMDs, Dentrix, UpDox, Panterra Streams, Azara/i2i, or Phreesia.
* Experience in a Federally Qualified Health Center (FQHC) or community health environment.
* Knowledge of interoperability standards (HL7, FHIR).
* Certification in healthcare IT (e.g., CPHIMS, CAHIMS) a plus.
* Experience coordinating vendor relationships and contracts.
Candidates with experience in similar systems will receive full training on the specific applications used across our network.
Working Conditions
* Schedule: Full-time, 40 hours per week during standard business hours.
* Location: May be based at any Healthy Connections clinic location where space is available. Travel to other locations may be required.
* Environment: Office and clinical settings with safety procedures required.
* Physical Requirements: Moderate activity; may include lifting up to 40 lbs or standing for extended periods.
* Reports to: Director of Practice Management.
* Status: FLSA nonexempt, OSHA low risk.
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ******************************************* or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to:
U.S. Department of Agriculture, Director, Office of Adjudication
1400 Independence Ave., S.W.
Washington, D.C. 20250-9410
Fax: **************
Ready to Apply?
If you're ready to put your technical and problem-solving skills to work supporting healthcare professionals who make a difference every day, we invite you to join our mission.
Apply by filling out the form on this page.
$53k-85k yearly est. 60d+ ago
Entry Level Computer Support Tech
Cavenaugh Auto Group
Technical specialist job in Walnut Ridge, AR
Computer Support Technician The Computer Support Technician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure.
Responsibilities
Serve as technical support for all end users.
Provide support for hardware, software, web based applications, and communications
to end users.
Maintain and install hardware and software (including but not limited to PCs, laptops,
printers and other peripherals, phones, and wiring.)
Assist in monitoring and maintaining the security of the network (including but not
limited to stored data and end user devices.)
Assist in maintaining and updating systems on the network (including but not limited to
firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a
minimum.
Develop and maintain current expertise in software, operating systems, network
equipment, etc.
Some travel may be required.
Knowledge, Abilities and Skills
Knowledge of server and network infrastructure
Understanding of local and wide area networks
Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct
software/hardware problems
Knowledge of common networking concepts:
TCP/IP, DNS, DHCP, VPN, wireless networks, etc.
Efficient with Windows Operating Systems and Microsoft Office
Experience with telephone systems
Education / Experience
One to Three years in computer applications or related area; Bachelor's degree in
Computer Science or related field is recommended.
$34k-41k yearly est. 60d+ ago
System Support Specialist
Arkansas Department of Education 4.6
Technical specialist job in Camden, AR
South Central Service Cooperative is seeking an experienced and forward-thinking Systems Support Specialist to support district and school leaders in strengthening and improving educational systems across the region. This full-time position plays a critical role in enhancing instructional practices, supporting curriculum development, and building sustainable systems that lead to improved student learning and educator effectiveness.
Position Overview
The Systems Support Specialist will collaborate closely with administrators to evaluate and refine key systems-including assessment, Response to Intervention (RTI), grading, acceleration, educator effectiveness, and other instructional processes. The ideal candidate will have strong administrative experience, expertise in curriculum and instruction, and the ability to guide schools in continuous improvement.
Key Responsibilities
Systems Evaluation & Improvement
Partner with administrators to assess current systems (assessment, grading, RTI, acceleration, etc.) and recommend enhancements.
Analyze data to ensure alignment with school goals, accountability expectations, and best practices.
Support the development of efficient processes for data collection, interpretation, and use in decision-making.
Curriculum & Instructional Support
Assist in the development, implementation, and evaluation of curriculum aligned to state standards.
Recommend research-based instructional strategies to improve student outcomes.
Collaborate with instructional leaders to ensure equitable and effective teaching practices.
Professional Learning & Development
Provide professional development and training related to curriculum, instruction, and systems management.
Guide collaborative teams in setting goals, reviewing data, and developing action steps to strengthen teaching and learning.
Data-Informed Decision Making
Support educators and administrators in analyzing student-performance data.
Provide tools and strategies that strengthen assessment practices, RTI processes, and instructional adjustments.
Educator Effectiveness Support
Assist administrators with systems for evaluating educator growth and performance.
Support the development and implementation of professional learning plans to enhance teaching quality.
Use observation data, student outcomes, and performance metrics to offer actionable feedback and promote continuous improvement.
Qualifications
Experience as a school or district administrator (required).
Strong understanding of educational systems (RTI, assessment, grading, curriculum alignment, etc.).
Experience in curriculum development and instructional coaching.
Strong data analysis, communication, and collaboration skills.
Ability to support diverse teams and cultivate a culture of continuous improvement.
Why Join South Central Service Cooperative?
Opportunity to positively impact multiple schools and districts.
Collaborative and innovative work environment.
Professional growth opportunities.
Competitive salary and benefits package.
$32k-41k yearly est. 6d ago
Help Desk Technician I
Computech Corporation 4.3
Technical specialist job in Bentonville, AR
Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes
the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or
equivalent, technical training and 0-1 year of experience in a related role. ;
Key Areas of Responsibility :
Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service -
Receive and document service request and customer information - Gather problem information and determine criticality -
Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools -
Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities -
Participate in special projects to continuously improve processes, tools, systems and organization -
Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business -
Actively develop job related skills -
Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs.
The agent will be measured on speed of response, clarity and accuracy of captured information.
Qualifications
Typical requirements are a
high school degree
or
equivalent, technical training
and 0-1 year of experience in a related role.
Additional Information
Additional Job Description:
Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations.
Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools -
Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge
Work Environment:
The position involves prolonged periods of PC and telephone usage.
The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls.
The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.
$34k-57k yearly est. 1d ago
IT Support Technician
Instructure 4.3
Technical specialist job in Manila, AR
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technical support to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of IT fundamentals and a passion for delivering excellent service. You will be the first point of contact for IT-related issues, ensuring timely and effective resolutions to keep our employees productive.
What you'll do:
* Provide First-Level Technical Support: Respond to and resolve IT support requests via phone, email, ticketing system, and in person.
* Troubleshoot Hardware and Software Issues: Diagnose and resolve issues related to desktops, laptops, printers, peripherals, operating systems (Windows, mac OS), and common software applications.
* User Account Management: Create, modify, and disable user accounts in Active Directory and other relevant systems.
* Network Support: Assist with basic network troubleshooting, including connectivity issues and VPN support.
* Software Installation and Configuration: Install, configure, and update software applications as needed.
* Hardware Maintenance: Perform basic hardware maintenance and repairs, and coordinate with vendors for more complex issues.
* Documentation: Maintain accurate records of support requests, resolutions, and IT inventory. Create and update knowledge base articles and user guides.
* Escalation: Escalate complex issues to higher-level support teams as necessary.
* Customer Service: Provide excellent customer service and maintain a professional and positive attitude.
* Remote Support: Provide remote support to users in various locations.
* Adhere to IT Policies: Follow company IT policies and procedures to ensure security and compliance.
* Onboarding/Offboarding: Assist with the IT aspects of employee onboarding and offboarding.
What you will need to know/have:
* Minimum of 1-3 years of experience in an IT helpdesk or technical support role.
* Strong understanding of Windows and mac OS operating systems.
* Proficiency in troubleshooting hardware and software issues.
* Experience with Active Directory and user account management.
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
* Experience with ticketing systems (e.g., Jira Service Management, ServiceNow).
* Excellent communication and interpersonal skills.
* Strong problem-solving and analytical skills.
* Ability to work independently and as part of a team.
* Customer-focused with a strong commitment to providing excellent service.
* Ability to prioritize and manage multiple tasks effectively.
* Fluent in English, both written and verbal.
* Willingness to learn and adapt to new technologies.
It would be a bonus if you also had:
* IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional).
* Experience with cloud-based applications (e.g., Google Workspace, Microsoft 365).
* Experience with video conferencing systems (e.g., Google Meet, Zoom, Microsoft Teams).
* Experience with MDM solutions (e.g., Jamf, Intune)
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
$45k-60k yearly est. 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Pine Bluff, AR
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-38k yearly est. 14d ago
IT Support Specialist
Emery Sapp & Sons 3.9
Technical specialist job in Springdale, AR
The IT Support Specialist provides frontline technical support for the
corporate office and nearby plants, quarries, shops, and job sites. This role delivers both in-person and remote assistance to end users and supports ESS's strategic initiatives. The Specialist ensure reliable technology operations, consistent customer service, and accurate documentation.
Key Responsibilities:
• Provide in-person support for end users in the office, nearby plants, quarries,
shops, job sites, and remote support across all locations.
• Respond to incidents and service requests in a timely, professional manner.
• Document troubleshooting and resolutions within the service management system.
• Prepare and deploy hardware for new hires; set up accounts and required access.
• Retrieve hardware and ensure proper deactivation during offboarding.
• Maintain accurate asset records in ITAM solution, updating entries in real time.
• Assist with inventory audits, hardware lifecycle tasks, and device tracking.
• Collaborate with other IT team members to support field operations and remote
users.
• Support job sites and field personnel with technology needs, traveling locally as
required.
• Follow established SOPs, runbooks, and IT processes.
• Create or update documentation and knowledge base articles to support
consistency.
• Participate in IT rollouts, upgrades, and standardization initiatives.
• Identify recurring issues and escalate appropriately to support problem
management.
• Stay up to date on emerging IT technologies and trends in the construction industry.
• Other duties as assigned.Qualifications:
• 2+ years of IT Support or help desk experience.
• Strong understanding Windows OS, Microsoft 365, hardware, and basic networking.
• Ability to communicate clearly with both technical and non-technical users.
• Strong customer service, problem solving, and prioritization skills.
• Associate's degree in computer science, IT, or a related field preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$36k-61k yearly est. Auto-Apply 17d ago
Lead Refractory Support Specialist
Calderys Career Opportunities
Technical specialist job in Osceola, AR
HWI has a fantastic opportunity to join our Value Added Services team as Lead Refractory Support Specialist. The Lead Refractory Support Specialist represents HarbisonWalker International at customer sites and is responsible for coordinating and leading the daily workflow of tasks executed by Refractory Installation Technicians. This position requires extensive travel to customer sites and is accountable for excellent customer service and daily communication with the customer(s).
Responsibilities
Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles, furnaces, tundishes, etc.- handle bricks by hand for multiple hours at a time - perform plug changes, repair slide gates, etc.; teaching installation procedures to and providing guidance to correct procedures
Performing all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installation
Preparing ladles, furnaces, tundishes, etc for repair, relining and fabrication
Performing in service inspections, post mortem tear outs, documenting findings and reviewing with the proper HarbisonWalker International team member(s)
Performing preventive and general maintenance tasks on tools and refractory equipment; documenting the preventative maintenance
Performing spare parts and tools and product inventory counts to ensure site specific standards are maintained; completing detailed inventory and usage reports at the end of shift; meeting deadlines
Collaborating with customer(s) to determine and schedule what jobs need to be completed and create workflow prioritization to complete schedule; making decisions on refractory installation when needed
Observing and promoting safety and 5'S standards; complying with established facility safety policies and procedures, and other regulations as applicable; participating in daily safety tool box talks; maintaining a safe and clean working environment.
Requirements
High school diploma or GED
Ability to safely use brick saw and bricklaying equipment to lay brick
Requires working knowledge of refractory lined units
Ability to operate a jib crane and ensure the rigging of the load is correct
Ability to safely operate a forklift
Ability to safely operate various hand and electrical tools
Ability to read, understand and work in conformity with work orders, as directed
Ability to detect and correct unsafe or hazardous conditions of equipment and work environment
Organized individual with emphasis on quality and the ability to meet deadlines
Requires fundamental computer skills, experience in excel a plus
Bilingual a plus
Requires four plus (4+) years of refractory installation experience or equivalent construction or manufacturing experience considered. In lieu of refractory experience, the Lead Refractory Support Specialist requires two plus (2+) years of people supervision or equivalent experience.
Physical and Environmental Requirements
Physical Activity: Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, or smelling; requires less than 1/3 of the time sitting.
Lifting: Requires lifting up to 75 pounds more than 2/3 of the time. (23 KG for CAD JD)
Vision: Requires accurate close, distance, color and peripheral vision and depth perception, including the ability to adjust focus.
Environment: Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration. May require wearing respirators, hearing protection, and/or other safety equipment.
Noise: Requires working in very loud conditions (over 85 decibels).
$36k-63k yearly est. Auto-Apply 36d ago
IT Help Desk Support - Level II
K2 Staffing
Technical specialist job in Springdale, AR
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halois a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR
$32k-52k yearly est. 5d ago
IT Help Desk Support - Level II
K2 Staffing, LLC
Technical specialist job in Springdale, AR
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$32k-52k yearly est. 16d ago
IT Support Specialist- Springdale, AR
Arisa Health
Technical specialist job in Springdale, AR
Arisa Health is seeking a IT Support specialist to join our team in Springdale, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting.
Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
What you will do as a IT Support Specialist at Arisa Health:
Support the IT Help Desk including NetSmart connection support
Assist with user account management and NIAM access setup
Troubleshoot issues related to NetSmart and MyAvatar
Complete billing corrections for non-billable services
What we look for in a IT Support candidate:
Effective written and verbal communication skills
Familiarity with Microsoft applications such as Word and Excel
General knowledge of internet navigation, basic technical support
The ability to work independently and as part of a team
Previous Network Technician experience preferred
What we offer our team members:
A mission driven company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.