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Specialist, IT Internal Audit
Ciena 4.9
Technical specialist job in Atlanta, GA
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%.
How You Will Contribute:
Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework.
Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL.
Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools.
Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement.
Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork.
Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems.
Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements.
Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes.
The Must Haves:
Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred).
5-6 years of IT-related internal or external audit experience (Big 4 experience preferred).
In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory.
Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models.
Familiarity with data analytics, automation, and AI technologies for audit purposes.
Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities.
Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred.
Nice to Haves:
Familiarity with Oracle or similar ERP systems and Oracle/SQL databases.
Experience with audit tools like Onspring and AuditBoard.
Knowledge of cloud and outsourced vendor risks, controls, and audit approaches.
Vendor audit experience and understanding of AI testing techniques and tools.
Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset.
Pay Range:
The annual pay range for this position is $81,600 - $120,000.
#LI-SG
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$81.6k-120k yearly 2d ago
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Technical Analyst
Guided Search Partners
Technical specialist job in Johns Creek, GA
Guided Search Partners is an Executive Search firm that is built on the principles of Trust, Transparency, Specialization, and True Long-term Relationships. Our goal is to provide the best experience for both our clients and candidates. We specialize in delivering the upper echelon of candidates in the markets that we serve.
Opportunity Description
Our client is growing manufacturing company. They have robust systems with a strong collaborative team.
The Technical Analyst is a corporate role and sits on a small, collaborative team. This team reviews designs for customers, ensures technical specifications, creates installation guides, publications and manages everything through their database.
Qualifications
BS Engineering preferred
1+ years of experience in Design / Drafting
Blue Beam and AutoCAD is a plus
Capable of reading prints
Construction industry experience preferred - any touch point to the building industry
Please apply directly If this is an opportunity you'd like to explore further. If you or someone you know is looking for other opportunities in the plastics industry, please email us directly at *********************************** to get connected with an expert in the space!
$65k-80k yearly est. 1d ago
Technical Support Representative
Teksystems 4.4
Technical specialist job in Peachtree City, GA
*Technical Support Specialist* *Pay:$25-$27 per hour* *Schedule:* * Training: Monday-Friday * Regular: 4 days onsite per week (between 7:00 AM - 6:00 PM, exact schedule TBD) *Contract:* *6-month contract to hire* *About the Role* Join a cutting-edge technology company providing first-class technical support to customers. You'll troubleshoot issues, assist clients across multiple channels, and help improve processes through detailed reporting.
*Responsibilities:*
* Resolve technical issues for software, hardware, and web-based solutions
* Maintain expertise on company products and solutions
* Support customers via calls and emails
* Document bugs and trends for process improvement
* Deliver exceptional customer service
*Job Type & Location*
This is a Contract to Hire position based out of Peachtree Corners, GA.
*Pay and Benefits*The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Peachtree Corners,GA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-27 hourly 2d ago
Treasury Solutions Support Specialist
Renasant Bank 4.3
Technical specialist job in Atlanta, GA
Job ID 2026-14997
The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability
Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions
Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database
Ensure that all relevant parties are updated frequently through the core system or CRM
Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource
Ensure any follow-up needed is provide timely
Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided
Display patience and empathy in handling tough cases and/or difficult clients
Gather and document client feedback for sharing with the Product and Sales teams
Engage in continuous self-performance evaluation and self-training projects
Stay current and knowledgeable on all Treasury Solutions products and services
Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs
Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX
Flexibility with work schedule, including possible nights and weekends
Adhere to regulatory guidelines for customer authentication and product disclosures
Maintain confidentiality and security of customer information according to regulatory guidelines and company policies
Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances
Perform other related duties as assigned
Qualifications
A high school diploma or equivalent; Bachelor's degree is preferred
At least three years' banking experience with at least 1 year in a client facing role
A proven track record of understanding the client needs and delivering exceptional client service consistently
Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders.
Excellent customer service skills
Strong analytical and problem solving skills
Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box"
PC Proficiency with various systems and software, including but not limited to Microsoft Office products
Must be able to:
Work and collaborate with others as a team at all levels
Multitask effectively
Organize and prioritize tasks to achieve goals
Perform role with minimal supervision
Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges
Ability to understand and apply policies and procedures of federal/state regulations
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$31k-38k yearly est. 5d ago
Technical Support Specialist (NE)
Syncreon 4.6
Technical specialist job in Fairburn, GA
DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day.
If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit.
This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation.
Bring your technical skills, your curiosity, and your drive - we're ready for you.
About the Role
How you will contribute
* Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead.
* Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification.
* Monitors emails for alert notifications from the service desk and resolves or escalates these as required.
* Provides change management support during the weekend when on call.
* Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure.
* Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle.
* Provides onsite support for new site launches and server / network refreshes.
* Other duties as assigned.
Your Key Qualifications
* A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted.
* Solid attention to detail and the ability to create and document process and procedures.
* Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.
* The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality.
* Excellent organizational and problem solving skills.
* Ability to handle multiple tasks.
* Strong written and verbal skills in English.
* A strong understanding and working knowledge of desktop hardware, operating systems and software.
* A good understanding of network systems and protocols as well as server hardware and operating systems.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Atlanta
Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering
$35k-64k yearly est. 59d ago
Technical Support Analyst II
Inovalon 4.8
Technical specialist job in Atlanta, GA
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue.
Duties and Responsibilities:
* Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included;
* Contact and interface for customers regarding support, troubleshooting and problem resolution;
* Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
* Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
* Ability to deescalate customer's and resolve customer technical escalations;
* Create knowledge articles to assist department in resolving known customer issues;
* Document all activities with customers in CRM per defined process and procedures;
* Resolve open cases within specified guidelines;
* Elevate issues following escalation procedure timely and as appropriate;
* Other duties as assigned;
* Maintain compliance with Inovalon's policies, procedures and mission statement;
* Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
* Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Job Requirements:
* Minimum of 2 years' experience in customer service;
* Experience with MS Office Products;
* Experience multi-tasking in a fast paced, detail-oriented environment;
* Experience working independently;
* Experience working with cross-functional teams;
* Experience with problem-solving;
* Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
* Minimum 3 years' experience in a call center environment with high volume of transactions is preferred;
* Experience in Healthcare IT industry or medical billing experience is preferred;
* Experience in Software Technical Support is preferred;
* Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
* Experience with using and supporting Software as a Service (SaaS) is preferred;
* Experience using multiple Operating Systems such as Linux and Windows a plus; and
* Experience organizing and managing workload efficiently and prioritizing projects is preferred.
Education:
* High School Graduate or General Education Degree (GED) is required;
* Associate degree is preferred.
Physical Demands and Work Environment:
* Sedentary work (i.e. sitting for long periods of time);
* Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
* Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
* Subject to inside environmental conditions; and
* Travel for this position will include less than 5% locally usually for training purposes.
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
Base Compensation Range
$18.80-$25 USD
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
$18.8-25 hourly Auto-Apply 4d ago
Technical Support Specialist
Fortinet 4.8
Technical specialist job in Atlanta, GA
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE.
As a Senior Technical Support Specialist, you will:
Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE.
Collection, analysis and change recommendations of configuration information
Collection and analysis of customer system information
Recommend corrective actions based on analysis
Provide Customer education where needed due to gaps in networking, product knowledge etc.
Consultation of technical documentation, bulletins, and release notes for known problems
Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions
Follow up on technical cases including proper escalation and management of the case until case closure
Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation
We Are Looking For:
Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Deep understanding of OSI model, routing and switching in L2/L3
Strong understanding of BGP, IPsec/ADVPN, SDWAN
Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth
Experience with security products - Firewalls, IDS/IPS, Antimalware
Deep working knowledge of operating systems - Windows, Mac, Linux
Strong troubleshooting and problem-solving skills
Previous call center experience. Supporting data networking products and/or security products is desirable
Strong communication skills, both written and verbal
Educational Requirement:
Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe
$46k-63k yearly est. Auto-Apply 60d+ ago
Help Desk Level 1 Technician
Aldridge Pite LLP 3.8
Technical specialist job in Atlanta, GA
Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes computer setup and low-level troubleshooting, printer setup, phone setup and employee badge creation. Specific Duties, Activities and Responsibilities Level 1 Tech Support for ALL tickets that come into the Help Desk system
Contact the ticket owner within designated amount of time to communicate status
Assess urgency of each ticket to determine response priority
Take ownership of the IT Help Desk help meet internal SLA
Work with Tier 2 Support on a consistent basis in order to maintain proper protocols
Set up new user computers and help with office moves when necessary
Assist with other duties and special projects as needed.
Assist with other duties and special projects as needed.
Job Requirements
High school diploma; Bachelor's degree preferred
At least one year of supporting end users in a large environment
Law office experience preferred
MCP or A+ certification
General Competency Factors
Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
Must possess strong written and verbal communications skills.
Must provide excellent customer service to internal and external customers
Identifies and solves issues in a timely manner.
Must be a team player and willing to help others in their department whenever necessary.
Must be extremely organized and be able to multi-task.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to Firm's vision, mission, and core values.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.
$36k-59k yearly est. 8d ago
Technical Support Specialist
Hisense USA 3.6
Technical specialist job in Suwanee, GA
Job DescriptionSalary:
Responsibilities:
Provide Third Part Support Via Phone/Email/Text to Technicians in the Home
Be available to receive phone calls all day.
Assist in the repair of HA & CE product.
Maintain training to improve product knowledge.
Utilize tools to diagnose problems such as phone app to visually see what technician is looking at.
Make decisions based on the best interests of customer & Hisense.
Investigate field failure data & update R&D/Factory.
Other duties as assigned.
Qualifications:
Associates or 2-year tech school degree
1-5 years hands on field repair of home appliance or TV products.
Strong communication and interpersonal skills
Knowledge of various software programs such as Windows, email, Word and Excel
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
$40k-66k yearly est. 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Atlanta, GA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-42k yearly est. 12d ago
Distribution Support Modeling & Engineering Specialist/Analyst
Southern Company 4.5
Technical specialist job in Atlanta, GA
**Distribution Support Modeling and Engineering Specialist/Analyst** + The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS.
+ This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement.
+ This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution Support Specialists, and field personnel.
+ The successful candidate will be responsible for providing exemplary customer value to internal and external customers.
+ This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities.
**JOB QUALIFICATIONS** :
**Education Requirements:**
+ Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality
+ Associate's degree or Certificate in GIS strongly preferred
**Experience Requirements:**
+ GIS experience is required
+ Distribution experience is preferred
+ Experience with Oracle NMS or GE ADMS is highly preferred
+ Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred
**Knowledge, Skills, and Abilities** :
+ Fundamental understanding of how the Bulk Electric System (BES) operates
+ Familiarity with the Grid Modernization Initiative
+ Strong computer skills using standard software packages (Microsoft Office products, etc.)
+ Prior electrical distribution and/or transmission system operating experience
+ Good interpersonal and communication skills
+ Proven high degree of accuracy and first-time quality of work results
+ Proven strong diagnostic and complex problem-solving skills
+ Demonstrated strong multi-tasking skills
+ Familiarity with Linux file systems and data manipulation techniques
**Behavioral Attributes** :
+ Excited and willing to learn about innovative technology
+ Contributes to overall positive teamwork environment
+ Builds effective relationships both internally and externally and at all levels
+ Understands and embraces the value of intentional inclusion
+ Flexible and positively adapts to change
+ Demonstrates professionalism in the work environment
**Georgia Power** is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit ******************* and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16395
Job Category: Engineering
Job Schedule: Full time
Company: Georgia Power
$32k-39k yearly est. 6d ago
Biomedical Engineering Support Specialist - Service Maintenance
Widescope Consulting and Contracting Services
Technical specialist job in Powder Springs, GA
Job Title: Biomedical Engineering Support Specialist - Service Maintenance
Job Type: Full-time Reports To: COO Widescope Consulting & Contracting
Provide cradle-to-grave biomedical engineering and administrative support to the Defense Health Agency (DHA) for centrally managed service maintenance contracts supporting diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) across all DHA sites.
Duties and Responsibilities:
Provide cradle-to-grave support to DHA for service maintenance contracts for centrally managed diagnostic imaging equipment and PACS.
Provide administrative support to DHA sites to determine appropriate maintenance coverage and recommend service maintenance contracts.
Track and survey DHA sites to perform needs assessments for service maintenance contract requirements.
Perform continuous monitoring of quality, quantity, and timeliness of service maintenance contracts.
Prepare business cost analyses for requests to add equipment maintenance to centrally managed contracts.
Interface with and prepare required documentation for the Defense Logistics Agency (DLA) and DHA finance offices.
Represent DHA in development, amendment, and rewrite of consolidated service maintenance agreements used by all DHA Medical Treatment Facilities (MTFs).
Ensure maintenance agreements are right-sized, cost-effective, and protect MTF operational requirements and DHA interests.
Ensure and assist base-level Biomedical Equipment Technicians (BMETs) with accurate accounting of service contract costs in DMLSS.
Maintain continuous accounting of current fiscal year expenditures for service maintenance contracts.
Prepare budget estimates and projections for future-year service maintenance contract requirements.
Supported Systems:
Centrally managed diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) supporting DHA Medical Treatment Facilities worldwide.
Preferred Qualifications:
Biomedical, clinical, or systems engineering background with experience in medical device life-cycle management, requirements development, or acquisition support.
Familiarity with DHA, DoD PPBE, and facility hospital operations preferred.
Bachelor's Degree in related field is highly recommended.
U.S. Citizen
$50k-80k yearly est. 31d ago
Technical Support Engineer
Echostar 3.9
Technical specialist job in Forest Park, GA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.75/Hour
$19.8 hourly 1d ago
Helpdesk Support Analyst
Teksystems 4.4
Technical specialist job in Sandy Springs, GA
*Helpdesk Support Analyst - Contract-to-Hire* *Overview* A major healthcare organization is seeking additional Helpdesk Support Analysts to assist their growing IT support needs. This is a contract-to-hire role offering strong longterm career potential, internal growth opportunities, and competitive pay once converted to full-time.
*What You'll Do*
* Provide phone-based technical support to internal employees
* Assist users with VPN issues and remote-access setup
* Troubleshoot Windows, Active Directory, and general connectivity problems
* Work within a ticketing system (ServiceNow experience is a plus)
* Follow scripts and processes to move users efficiently through the support queue
* Deliver polished, professional, and clear communication at all times
*Top Skills Needed*
* *Strong customer service skills* - especially over the phone
* *Experience with VPN and remote-access troubleshooting*
* *Helpdesk or IT support experience*, including ticket handling
* Familiarity with *Windows*, *Active Directory*, and general troubleshooting
* Professional, articulate, and logical communication style
*Shift Details* Training (first 1-4 weeks): *Onsite, Monday-Friday, 8am-5pm*
After training, shifts may include:
* Sun-Thurs, 8:30am-5pm
* Mon-Fri, 7am-3:30pm
* Tues-Sat, 7am-3:30pm or 6:30am-3pm
*Location* Sandy Springs, GA
(Training onsite; role may be remote afterward depending on business needs)
*Compensation*
* Contract-to-hire
* Conversion range: *$25/hr*
*Requirements*
* Entry-level experience welcome
* Excellent communication and professionalism
* Ability to pass a drug test
*Work Environment*
* IT team is primarily remote but may be asked to come onsite as needed
* Strong internal promotion culture
* Full-time employees receive overtime at time-and-a-half, excellent benefits, and pension plans
*Interview Process*
* *One-step interview* with manager and director
*Job Type & Location*
This is a Contract to Hire position based out of Sandy Springs, GA.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Sandy Springs,GA.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 2d ago
Technical Support Specialist
Fortinet Inc. 4.8
Technical specialist job in Atlanta, GA
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE.
As a Senior Technical Support Specialist, you will:
* Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE.
* Collection, analysis and change recommendations of configuration information
* Collection and analysis of customer system information
* Recommend corrective actions based on analysis
* Provide Customer education where needed due to gaps in networking, product knowledge etc.
* Consultation of technical documentation, bulletins, and release notes for known problems
* Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions
* Follow up on technical cases including proper escalation and management of the case until case closure
* Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation
We Are Looking For:
* Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
* Deep understanding of OSI model, routing and switching in L2/L3
* Strong understanding of BGP, IPsec/ADVPN, SDWAN
* Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth
* Experience with security products - Firewalls, IDS/IPS, Antimalware
* Deep working knowledge of operating systems - Windows, Mac, Linux
* Strong troubleshooting and problem-solving skills
* Previous call center experience. Supporting data networking products and/or security products is desirable
* Strong communication skills, both written and verbal
Educational Requirement:
* Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe
$46k-63k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Hisense USA 3.6
Technical specialist job in Suwanee, GA
Responsibilities:
Provide Third Part Support Via Phone/Email/Text to Technicians in the Home
Be available to receive phone calls all day.
Assist in the repair of HA & CE product.
Maintain training to improve product knowledge.
Utilize tools to diagnose problems such as phone app to visually see what technician is looking at.
Make decisions based on the best interests of customer & Hisense.
Investigate field failure data & update R&D/Factory.
Other duties as assigned.
Qualifications:
Associates or 2-year tech school degree
1-5 years hands on field repair of home appliance or TV products.
Strong communication and interpersonal skills
Knowledge of various software programs such as Windows, email, Word and Excel
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
$40k-66k yearly est. 60d+ ago
Distribution Support Modeling & Engineering Specialist/Analyst
Southern Company 4.5
Technical specialist job in Atlanta, GA
Distribution Support Modeling and Engineering Specialist/Analyst
The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS.
This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement.
This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution Support Specialists, and field personnel.
The successful candidate will be responsible for providing exemplary customer value to internal and external customers.
This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities.
JOB QUALIFICATIONS:
Education Requirements:
Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality
Associate's degree or Certificate in GIS strongly preferred
Experience Requirements:
GIS experience is required
Distribution experience is preferred
Experience with Oracle NMS or GE ADMS is highly preferred
Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred
Knowledge, Skills, and Abilities:
Fundamental understanding of how the Bulk Electric System (BES) operates
Familiarity with the Grid Modernization Initiative
Strong computer skills using standard software packages (Microsoft Office products, etc.)
Prior electrical distribution and/or transmission system operating experience
Good interpersonal and communication skills
Proven high degree of accuracy and first-time quality of work results
Proven strong diagnostic and complex problem-solving skills
Demonstrated strong multi-tasking skills
Familiarity with Linux file systems and data manipulation techniques
Behavioral Attributes:
Excited and willing to learn about innovative technology
Contributes to overall positive teamwork environment
Builds effective relationships both internally and externally and at all levels
Understands and embraces the value of intentional inclusion
Flexible and positively adapts to change
Demonstrates professionalism in the work environment
$32k-39k yearly est. Auto-Apply 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Gainesville, GA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 12d ago
Helpdesk Support Analyst
Teksystems 4.4
Technical specialist job in Sandy Springs, GA
Northside is in need for additional support on their Helpdesk. They are in need of some extra resources in support of their helpdesk and taking calls, helping with getting remote access and vpn issues set up. They would like candidates to be very polished, professional, very logical in their thinking and how they ask and answer questions. Northside uses ServiceNow so experience with that would be a plus. This will be a contract to hire.
*Skills*
Help desk, Phone support, Support, Customer service, Active directory, Windows, Help desk support, Vpn, Troubleshooting, helpdesk troubleshooting
*Top Skills Details*
Help desk,Phone support,Support,Customer service,Active directory,Windows,Help desk support,Vpn,Troubleshooting
*Additional Skills & Qualifications*
excellent communication, professional, polished, and articulate.
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Sandy Springs, GA.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Sandy Springs,GA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 2d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical specialist job in Gainesville, GA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a technical specialist earn in Atlanta, GA?
The average technical specialist in Atlanta, GA earns between $60,000 and $135,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Atlanta, GA
$90,000
What are the biggest employers of Technical Specialists in Atlanta, GA?
The biggest employers of Technical Specialists in Atlanta, GA are: