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Desktop Support Engineer II
Remax 4.2
Technical specialist job in Denver, CO
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis.
Essential Duties:
Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers
Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers
Responsible for anti-virus software management, threat assessment, and remediation
Implement and administer security audits and vulnerability scanning
Configure and manage user accounts in Active Directory and Exchange
Test, plan, and deploy software and OS updates
Build and perform system images and application packages for mac OS and Windows systems
Design, engineer, and deploy new workstation solutions and enhancements
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements
Create and maintain documentation as it relates to workstation architecture
Update requests in the ticket system to include customer contact information, work logs, and knowledge base
Research software and system products
Other duties and projects as assigned
Qualifications and Skills:
3+ years of relevant work experience in a Tier 2 desktop support role
3+ years of advanced End-User Device Management and Troubleshooting
3+ years of experience in managing mac OS
3+ years of experience in managing Windows OS
3+ years of JAMF experience
Experience troubleshooting standard hardware issues and running diagnostics
Experience installing, troubleshooting, and maintaining peripherals
Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems
Proven experience with workstation system planning, security principles, and general software management best practices
Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products
Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance
Ability to prioritize and execute tasks in a high-pressure environment
Solid project management skills
Excellent written, oral, and interpersonal communication skills
Experience working in a team-oriented, collaborative environment
ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred
Why Join RE/MAX?
As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success.
This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry!
Hire Range/Rate:
$71,250 - $82,500
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 17, 2026
$71.3k-82.5k yearly 1d ago
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Specialist - SHES Systems (Centennial, CO)
Orica 4.8
Technical specialist job in Englewood, CO
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025.
Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.
About the role - Specialist - SHES Systems (35730)
The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required.
What you will be doing
In the Global context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contributes to the annual SHES strategy and planning process.
Drive the development of global standardised and simplified SHES management system procedures and tools.
Oversee the SHES assurance program to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including major hazard management across Orica.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across Orica.
Build capability to support implementation and embedding SHES management systems and programs across Orica.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
In the Regional Context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contribute to the annual regional improvement plan.
Provide SME support to SHES Specialists and Operational Leaders.
Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout.
Contribute to the design and development of Group SHES systems, procedures or programs.
Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across the Regional Business.
Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
Any other activities deemed appropriate by Group or the Region
What you will bring
Tertiary qualification in related discipline.
Demonstrated experience working in a similar role for 3 to 5 years.
Technical expertise regarding SHES process design, development, management and improvement.
Ability to present complex information in an understandable and compelling manner.
Facilitation skills to manage key stakeholders across the region.
Proficient in MS Office Suite, Power BI
Adept at queries and report writing
Trilingual is preferred - English mandatory, French and/or Spanish, preferred.
Role dimensions
Location
This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office.
Metrics
Achievement of annual performance goals.
Achievement of SLA targets within Service Now.
Delivery of reporting requirements IFOT.
Effective contribution to related projects and processes as required.
How you shape and influence others
Demonstrates courage, resilience and flexibility
Strong reputation for integrity, ethics, personal values and solid character
Strong stakeholder management, interpersonal & communication skills
Self-aware and open to feedback
Work effectively across business unit
High level decision making ability
Able to manage multiple tasks within deadlines and work independently
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation Range
Compensation range: $78,675 to $104,000/year
Eligible for annual short-term incentive plan
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Benefits (Full Time Employees)
Medical/Prescription Drug - Three (3) plans to choose from
Dental - Two (2) plans to choose from
Vision - Two (2) plans to choose from
Health Savings Account
Flexible Spending Accounts
Basic Employee Life and Accidental Death & Dismemberment Insurance
Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
Company provided Short-Term and Long-Term Disability
Company provided Employee Assistance Program
Voluntary Hospital Indemnity, Critical Illness & Accident Plans
Voluntary Identity Theft Protection
Voluntary Legal Plan
401(k) + Company Match
Company provided Maternity Leave
Company provided Bonding Leave
Accrued Paid Time Off
Paid Sick & Safe Time
Nine (9) Scheduled Holidays + Two (2) Floating Holidays
How and When to Apply
If interested in this role, please apply at to Job Requisition 35730
Application Deadline: January 30, 2026
We respect and value all
Orica is an Equal Opportunity Employer and we are a Drug-free workplace.
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
$78.7k-104k yearly 16h ago
Data Center- HVAC
Net2Source (N2S
Technical specialist job in Denver, CO
Job Title: Data Center Technician
Duration: 6-12 months (Potential to convert to FTE)
Shift: M-F 8pm - 5am / 8 am - 5 pm
This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance.
• Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed.
• Also, ensure all regulatory requirements and quality standards are met.
• Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations.
• Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated.
• Complete all required training in order to ensure successful completion of all job-related responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
• High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred.
• Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.
$43k-63k yearly est. 3d ago
IT Support Specialist
Beumer Group 4.2
Technical specialist job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
Network Configuration and Maintenance:
Ensure network security, performance, and scalability.
Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
Collaborate with global stakeholders to enforce network security policies and practices.
IT Project Management:
Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
Define project scope, objectives, and schedules.
Support and Administration:
Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
Onsite Support & Customer Partnership
Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
Bachelor's degree in Information Technology, Computer Science, or a related field
2-5 years of experience in network administration and IT project management
Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
Strong attention to detail, process development and project/organizational management
Highly organized in working, thinking and prioritizing
Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$85k-95k yearly 46d ago
A48-Help Desk Technician 48
FHR 3.6
Technical specialist job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a Help Desk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician
Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
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$41k-71k yearly est. 16d ago
Technical Support Analyst / Sharepoint Support Analyst
Collabera 4.5
Technical specialist job in Highlands Ranch, CO
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.
Job Description
POSITION SUMMARY:
Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment.
Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions.
ESSENTIAL DUTIES:
• SharePoint site design, enhancement and development
• Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation
• SharePoint master pages, styles, layouts, themes, composed looks and search display templates
• SharePoint responsive designs and/or mobile device channels development
• SharePoint web services and web parts
• Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
• SharePoint 2010 and 2013 Enterprise
• Create new SharePoint Pages including data-driven web parts using SharePoint technologies.
• Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies.
• Create custom forms and SharePoint workflows to guide end-users through complex business processes
• Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks.
• Document both business and technical requirements, workflows, and processes as communicated by management.
Qualifications
Required Experience:
• Bachelor's Degree in related field or equivalent experience
• 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization
• Experience developing web parts, best practices and feature deployment.
• Experience with form building and custom workflow development.
• Direct experience using SharePoint 2010 or later (2013 preferred).
• Expert in all out-of-the-box features in SharePoint 2010 and 2013.
• Manage existing and develop solutions with Office InfoPath Forms Services
• Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools.
• Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Solid analytical and problem solving skills
• Solid communication and presentation skills
• Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users
Additional Information
Candidate must be available for Onsite Interview in Highlands Ranch, CO
$66k-90k yearly est. 60d+ ago
IT Support Specialist
Wowza 4.0
Technical specialist job in Lakewood, CO
The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week.
Key Responsibilities
End-User Support
* Provide Tier 1-2 support for employees in the Denver office and remote team members.
* Troubleshoot:
* Microsoft 365 / Outlook
* Slack
* Zoom
* VPN and basic networking
* Mac and Windows device issues
* Printers, monitors, docking stations, and peripherals
* Manage and resolve helpdesk tickets in a timely, communicative manner.
Systems Administration
* Administer user accounts, access, and policies in:
* Azure AD / Entra ID
* Microsoft 365 Admin Center
* Slack Admin
* Airbase (cards, reimbursements, approval routing)
* Salesforce (basic access, MFA, login troubleshooting)
* Assist Internal Systems team in supporting system enhancements, integrations, and rollouts.
Hardware & Asset Management
* Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns.
* Maintain accurate hardware and software inventory.
* Support hardware troubleshooting, repairs, and replacements onsite.
Security & Compliance
* Manage device security and compliance using Kandji for:
* Device enrollment
* Configuration profiles
* Patch management
* Lost/stolen device controls
* Enforce security standards: disk encryption, MFA, OS updates, compliance automations.
* Assist with SOC 2 evidence gathering and maintaining related controls.
* Promote least-privilege and secure-by-default practices across systems.
Project & Collaboration
* Work closely with Internal Systems, Engineering, and Finance.
* Support ongoing improvements and deployments across:
* Salesforce
* NetSuite
* Boomi
* Airbase
* Avalara
* Document recurring issues and propose automation or process improvements where possible.
Requirements
Must-Have
* 2-4+ years of IT support or helpdesk experience.
* Strong Mac and Windows support skills.
* Experience with Azure AD / Entra ID and Microsoft 365 administration.
* Hands-on experience with Kandji.
* Strong troubleshooting and communication skills.
* Ability to work onsite in Denver several days per week.
Nice-to-Have
* Slack admin experience
* Basic Salesforce user support
* PowerShell or bash scripting basics
* Fundamental networking knowledge (DNS, VPN, Wi-Fi)
* Experience with SOC 2 or similar compliance frameworks
Success Measures (First 90 Days)
* Handles Tier 1-2 support independently and proactively.
* Owns onboarding/offboarding and keeps processes running smoothly.
* Maintains accurate asset inventory and consistent Kandji compliance.
* Understands core system relationships and escalation paths.
* Provides dependable, friendly, and efficient support to employees.
$49k-86k yearly est. 25d ago
Local Only! Need Help Desk Support
360 It Professionals 3.6
Technical specialist job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
$34k-58k yearly est. 12h ago
IT Support Specialist
Technical Integrity
Technical specialist job in Englewood, CO
Job Description
IT Support Specialist (Field Operations Focus)
Reports To: CEO
Compensation: $90,000 - $100,000 base salary plus bonus opportunity
Target Level: Mid-to-Senior Level
About the Company
Our Client is a dynamic, data-driven, and rapidly growing self-storage platform that delivers exceptional value to our customers and stakeholders. With a portfolio of high-quality properties across the U.S., we're reshaping the self-storage experience by combining operational excellence with modern, reliable technology. Our process is fully contactless and accessible 24/7 via smartphone, computer, or on-site kiosks.
Position Overview
We are seeking a proactive IT Support Specialist to serve as the primary engine behind our field operations and internal support systems. In this role, you will report to and work closely with the CEO and CFO while partnering with other IT personnel to ensure our systems are secure, efficient, and scalable as we grow.
This is a "roll-up-your-sleeves" role for someone who thrives in a hands-on environment and is comfortable troubleshooting across multiple systems. You will be the frontline for technical reliability, managing our JIRA-based help desk and providing a personal touch to our professional customer service culture.
Key Responsibilities
Help Desk & Field Operations Support
Ticketing Management: Own the JIRA-based help desk system, ensuring all tickets are tracked, prioritized, and resolved efficiently.
Operational Support: Provide direct, day-to-day IT support for all employees, including hardware, software, and connectivity troubleshooting.
Research & Resolution: Conduct deep-dive research into technical issues to solve tickets independently or partner with engineering to resolve complex system bugs.
Systems & Operations Management
Procurement: Manage the ordering of hardware and software to ensure the team has necessary tools.
Lifecycle Management: Oversee system updates and upgrades to ensure all endpoints remain secure and performant.
User Administration: Manage user accounts, permissions, and secure access across systems.
Onboarding: Onboard and offboard employees, ensuring proper setup and data security.
Documentation: Create detailed systems and process documentation, including SOPs and IT policies.
Cybersecurity & Infrastructure
Threat Identification: Assist in identifying cybersecurity concerns and partnering with others to resolve them.
System Maintenance: Support business-critical applications such as kiosks, websites, APIs, and storage management software.
Security Monitoring: Utilize tools like Cloudflare and Defender to ensure reliability and data protection.
Qualifications
Experience: 5-7+ years of progressive IT experience; experience in a lead or sole contributor role is a plus.
Technical Proficiency: Strong experience with Microsoft 365, AWS, and networking.
Problem Solving: Excellent troubleshooting and communication skills with a strong intellectual curiosity.
Environment: Comfortable supporting distributed teams and multi-location operations.
Industry Knowledge: Experience in real estate or property management is a plus.
Education: A self-starter who can independently manage IT operations in a small to mid-size company environment.
Why Join Us?
High-Level Visibility: Work directly with the CEO and CFO to provide practical technology solutions that meet business needs.
Autonomy: Enjoy ownership of IT execution without unnecessary layers of approval.
Exceptional Benefits: 100% paid employee health plan (medical, dental, and vision) with 25% premiums covered for dependents.
Generous Leave: Enjoy a robust PTO and holiday plan.
$90k-100k yearly 12d ago
Technology Support Specialist
JPMC
Technical specialist job in Aurora, CO
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.
As a Technology Support Specialist at JPMorgan Chase in Corporate Sector Infrastructure Platforms, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
Job responsibilities
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions
Required qualifications, capabilities, and skills
Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
Baseline knowledge of typical technology operational issues
Preferred qualifications, capabilities, and skills
Familiarity with troubleshooting techniques for hardware, software, and technology systems
Capability to document issues, procedures, and root cause analysis
Ability to balance tasks while documenting outcomes
$37k-60k yearly est. Auto-Apply 60d+ ago
Biomedical Technician/Equipment Support Specialist-Information Systems
Veterans Engineering
Technical specialist job in Aurora, CO
Job Description
Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment.
Responsibilities
Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan.
Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications.
Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy.
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats.
Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines.
Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution.
Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems.
Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS).
Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment.
Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks.
Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care.
Experience with Cerner electronic health record (EHR) systems and integration is preferred.
Requirements
A two-year associate degree or higher in an applied science or equivalent military training.
A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory.
Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of network test equipment and tools.
Ability to read, analyze, and interpret technical literature, schematics, and drawings.
10 - 15% travel required
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
$37k-60k yearly est. 18d ago
IT Support Specialist
Beyond It Support LLC
Technical specialist job in Aurora, CO
Benefits:
401(k)
401(k) matching
Company car
Employee discounts
Health insurance
Paid time off
Job Description Basic Functions:
IT Support relating to technical issues involving Microsofts core business applications and operating systems.
Onsite and Help Desk user support, this position involves some local travel to client locations.
Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Set-up new computer equipment based on a standard configuration
Support of disaster recovery solutions.
Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
System documentation maintenance and review in ConnectWise & IT Glue.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Additional Duties and Responsibilities:
Improve customer service, perception, and satisfaction.
Fast turnaround of Customer Requests.
Ability to multi-task
Ability to work in a team and communicate effectively.
Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require engineer level support, following ticket to resolution.
Responsible for entering all time and expenses in ConnectWise as they occur.
Enter all work as service tickets in ConnectWise.
Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Knowledge,Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organizations key services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment.
Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
Travel to clients locations as needed (Must have reliable transportation)
$37k-60k yearly est. 10d ago
IT Support Specialist
Orvixengr
Technical specialist job in Denver, CO
The IT Support Specialist will be responsible for providing technical support to Orvix Engineering's internal staff and ensuring the effective operation of all hardware, software, and network systems. This role involves diagnosing and resolving technical issues, installing and maintaining systems, and ensuring that the company's IT environment runs efficiently and securely. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing outstanding support in a fast-paced, high-demand environment.
Note: The role is strictly for candidates in the United States.
Key Responsibilities:
Technical Support and Troubleshooting:
Provide first and second-level technical support for end-users across all company departments, ensuring a timely and efficient resolution of issues.
Diagnose and troubleshoot hardware, software, and network issues, including desktop, laptop, and mobile devices.
Respond to service requests, providing solutions for technical issues such as system errors, application crashes, and network connectivity problems.
Assist with user onboarding, including setting up and configuring new devices, accounts, and permissions.
System Installation and Maintenance:
Install, configure, and maintain operating systems, software applications, and hardware devices.
Ensure the proper functionality of the companys IT systems, including desktops, laptops, servers, and other technological infrastructure.
Perform routine system maintenance tasks, including software updates, security patches, and backups.
Network Support:
Monitor and maintain the companys network systems, ensuring optimal performance and security.
Assist in the setup and troubleshooting of networking equipment such as routers, switches, and firewalls.
Implement and monitor network security protocols to prevent unauthorized access and data breaches.
IT Inventory Management:
Track and manage the companys IT inventory, including hardware and software licenses.
Ensure compliance with licensing agreements and organizational policies.
Work with vendors to procure necessary IT equipment and software as needed.
Security and Data Protection:
Implement and enforce security policies and best practices to ensure the integrity and confidentiality of the companys data.
Assist in the configuration and maintenance of firewalls, antivirus software, and encryption tools.
Monitor system logs for signs of security breaches or anomalies and take proactive steps to address potential vulnerabilities.
Collaboration and Training:
Collaborate with cross-functional teams to understand their technology needs and offer tailored solutions.
Provide training and guidance to end-users on IT best practices, system usage, and troubleshooting techniques.
Develop and maintain user documentation and knowledge base for common IT issues and solutions.
Project Support:
Assist in IT-related projects, such as system upgrades, migrations, and deployments.
Work with project managers and engineers to ensure that IT systems are properly integrated and aligned with the firms engineering projects.
Continuous Improvement and Innovation:
Stay updated on the latest technological trends, tools, and best practices in IT support and engineering industries.
Provide recommendations for improving the IT infrastructure and support processes to enhance efficiency and productivity.
Contribute to the development and execution of disaster recovery plans and business continuity strategies.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
+1 years of experience in IT support or a similar role, preferably in an engineering or technical environment.
Strong technical knowledge of operating systems (Windows, mac OS, Linux), software applications, and hardware components.
Proficiency in troubleshooting common hardware, software, and network issues.
Experience with network administration, including routers, switches, firewalls, and VPNs.
Familiarity with IT security protocols, antivirus software, and data encryption techniques.
Knowledge of cloud-based systems and applications (e.g., Microsoft 365, Google Workspace) is a plus.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work well independently and as part of a team, with a strong focus on customer service and user satisfaction.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Job Types: Full-time
Pay: $18.00 - $35.00 per hour
Experience: 1 year (Preferred)
Expected hours: 40 per week
Work Location: Remote
Schedule:
Monday to Friday
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off (PTO)
Package Details
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off (PTO)
$18-35 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Denver, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-44k yearly est. 12d ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Corporation
Technical specialist job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
* Serve as the Serve as the first point of contact for internal staff seeking technical assistance
* Respond to events / problems and record their resolution in help desk ticketing software
* Basic administration of a hybrid environment with both Active Directory and Azure AD resources
* Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
* Assist in imaging, creating new hire accounts, and Termination processes
* Communicate clearly with customers and provide regular updates, status and information
* Perform limited maintenance on servers and critical laboratory and testing systems
* Pass on any feedback or suggestions by users or management to the appropriate team
* Determine process improvements, best practices, and develop new processes
* Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
* Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
* Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
* Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
* Experienced configuring, supporting, troubleshooting and administering Windows workstations
* Experienced troubleshooting hardware and software issues through remote control software
* Support a hybrid environment with both Active Directory and Office365 resources
* Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
* Some travel may be required
Desired Skills
* Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service
* Excellent communication, collaboration, and problem-solving skills
* Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
* Experience with iOS and Android mobile operating systems
* CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
* Experienced with Microsoft Teams architecture, features, and functionalities
* Solid understanding of computer systems, mobile devices, and other tech products
* Motivation and drive to develop yourself personally and professionally
* Identify and suggest possible improvements on procedures
* Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 60d+ ago
IT Support Specialist
Collegis 3.9
Technical specialist job in Denver, CO
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at Regis University in Denver, CO. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, LAN, AV and software support, among other items.
The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning.
Primary Responsibilities, Essential Functions and Requirements:
Communication & Professionalism:
The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position.
* Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved
* Ensure productivity metrics are achieved and standardized processes are followed
* Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences.
* Adhere to and enforce company and client information security policies
* Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Technical Support:
* Maintain and support a mixed PC and MAC technology environment
* Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance
* Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content
* Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange
* Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment
* Coordinate and set up AV for company meetings and events, including testing and setting up hardware
* Actively participate in departmental & client meetings
* Be available in the event of outages and urgent needs (may be after hours)
* Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
* Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
* Assist with the rollout and support of new technologies, equipment, and network services across IT and AV environments.
* Document support processes, troubleshooting steps, and user guides to improve knowledge sharing and efficiency.
* Perform all other duties as assigned in support of IT and AV services.
* When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned.
Requirements
Experience and Qualifications:
* Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment
* Thorough knowledge of Windows desktop operating systems and basic office applications
* Experience administering user and group objects in Active Directory
* Experience administering Office 365/Exchange mailboxes
* Experience with desktop imaging tools (SCCM/WinPE is a preferred)
* Ability to provide after-hours support
* Strong interpersonal and communication skills
* Attention to detail, with a focus on systems processes adherence and organizational skills
* Strong analytical and problem-solving skills
* Self-starter with the ability to work independently as well as within a team environment
* Periodic weekly travel is required to remote sites for on-site support
Preferred Skills:
* Experience supporting Office 365 and Windows server platforms
* Experience working with
Education, Certifications and Licensures:
* Active Directory, PowerShell scripting, and SCCM
* Experience troubleshooting integrated or ad-hoc AV systems
* Experience supporting Cisco IP phones and Call Manager
* Two year degree or higher is preferred or equivalent work experience
* Microsoft, CompTIA A+ or other technical certificates desired
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
$34k-64k yearly est. 60d+ ago
Help Desk Support I
Practice Xpert Inc. 3.7
Technical specialist job in Denver, CO
TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiencies and innovative business capabilities.
Why TekWissen
• Proven experience in delivering high performance data driven results since 2009.
• We give our clients access to the same collaboration tools used internally by our development team, providing full visibility into project progress and team communication. .Client also has access to source code, so you can provide feedback early on.
• Same team throughout the whole development phase and support. We consider loyalty to be our strategic priority.
• Competitive cost structure utilizing offshore resources.
• Ability to provide cost efficient post launch support.
• Time zone allows daily morning Scrum meeting with entire team. For clients in the US, the overlap is 10-12 hours a day.
• Low up-front investment we are open to start with a small trial project.
• No lock-in - You can adjust the team size up and down as needed upon two weeks' notice
• Our projects managers are based in both the US and India. You can opt for a US-based project manager.
• We work on fixed price projects, essentially taking on the risk for cost overruns and miscalculations. This also helps clients budget with more certainty.
• Keep you in the know of where the industry is going so you get the advantage of new technology.
Job Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Qualifications
Microsoft Office
MicrosoftOffice
Team work
Windows 10
Windows 8, 8.1, 10
Windows 9x/2000/XP/NT/Vista/7
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-63k yearly est. 12h ago
IT Support Specialist
Wavelynx
Technical specialist job in Broomfield, CO
We are seeking a highly motivated and user-oriented IT Support Specialist to join our growing team. In this role, you will play a crucial part in providing technical assistance and support to our employees, ensuring they have the necessary tools and technology to be successful. You will be the first point of contact for resolving IT issues, troubleshooting problems, and providing timely and effective solutions. You will proactively identify and prevent technical issues, rather than just react to them. You will collaborate on solutions to improve IT and company processes.
Responsibilities:
Provide technical support to employees:
Own the onboarding process to provide consistent training for incoming employees and contractors, including the onboarding training materials.
Respond to user support requests via ticketing system, phone, email, or chat.
Diagnose and resolve hardware and software issues.
Set up user workstations or equipment swaps for new hires, including cable management.
Provide audio/visual setup and support for meetings.
Troubleshoot network connectivity problems.
Assist with the installation and configuration of software and hardware, including interfacing with warranty services.
Provide basic training and guidance on IT systems and tools.
Provide support and maintenance via MDM/UEM software.
Maintain the IT ticketing system and create/support other ticketing systems.
Maintain IT documentation:
Create and update knowledge base articles and troubleshooting guides.
Document IT processes and procedures.
Maintain accurate records of IT assets and inventory.
Collaborate with IT team members:
Work closely with other IT staff to resolve complex issues.
Contribute to the development and implementation of IT projects.
Participate in team meetings and knowledge-sharing sessions.
Facilitate keeping IT equipment in stock.
Ensure customer satisfaction:
Provide timely and effective support to all employees.
Maintain a positive and helpful attitude.
Strive to exceed user expectations.
Requirements:
Associates or higher degree from an accredited university, or equivalent relevant technical work experience.
1+ years of experience in an IT support or customer service-related role.
Strong understanding of computer hardware and software.
Familiarity with networking concepts and protocols.
Experience with troubleshooting and resolving IT issues.
Excellent communication and interpersonal skills, both verbal and written.
Ability to explain technical concepts clearly and concisely.
Patience and empathy in dealing with frustrated users.
Strong analytical and problem-solving abilities.
Take ownership of and be accountable for your areas of responsibility.
Look for new areas of responsibility to take ownership of when possible, but not to the detriment of current responsibilities.
Requires the physical ability to lift and carry equipment (up to 50 lbs), perform detailed work with hands, and work in various positions and locations.
Preferred Qualifications:
Experience working with Windows, mac OS, Linux, iOS, and Android operating systems.
Experience with Google web applications and Google Workspace.
Experience providing effective remote support for colleagues.
Experience with helpdesk and MDM/UEM software.
Salary and Benefits
The salary range for this position is offered at $58,000-$65,000
Along with our competitive salary, we offer great rates on company-sponsored medical, dental, and vision insurance, with HSA-eligible plans available. We also provide generous retirement benefits, including up to a 6% 401(k) match, as well as holidays, vacation, and sick leave.
Opportunities for career growth and advancement.
Team of One - We operate as one team, all working towards the same goal to build the best solutions for our customers.
$58k-65k yearly 15d ago
MDDU CBRN Task Based Technical Support Specialist
Parsons Commercial Technology Group Inc.
Technical specialist job in Denver, CO
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team!
This position is an as needed role and NOT a full-time role.
What You'll Be Doing:
* Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.
* Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
* Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
* Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
* Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
* Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
* Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes
* Provides support for Situation Reports (SITREPs).
* Provides input for After Action Reports (AARs).
What Required Skills You'll Bring:
* Active Secret security clearance or higher
* Must be able to obtain DHS Suitability.
* Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises
* 10 years experience in radiological and nuclear detection and training
* Special event operational experience including SEAR or NSSE events
* Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources.
* Must be able to lift and carry up to 50 pounds of equipment
* Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report.
* Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
* Radiation Worker training and experience working with radioactive materials.
* Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.
* Must have valid driver's license and experience towing larger trailers including a fifth wheel
* Must have a Class B CDL license or ability to obtain one within 3 months of being hired
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $72,900.00 - $127,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
$37k-60k yearly est. Auto-Apply 16d ago
Technical Support Specialist
Systems Integration & Development
Technical specialist job in Denver, CO
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Technical Support Specialist candidate. This is a full-time onsite position based in the Denver CO area. Roles and Responsibilities
* Provide hardware and software support for Windows desktops and laptops
* Configure, test and install printers, scanners, network copier/printers
* Use computer images to install and configure laptops and PCs
* Ensure latest approved BIOS and patches are applied to PCs and laptops
* Support users with file shares and permissions issues
* Track, log and report each service request
* Additional duties as assigned
Skills & Experience
* 5+ years of Windows Support experience
* 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
* Excellent problem-solving skills
* Strong knowledge of Windows operating systems
* Working knowledge of Microsoft Office Suite
* Excellent documentation, collaborative and communication skills, both written and verbal
Astor & Sanders Corporation (********************** offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
* Generous Paid Time Off (PTO) and all Federal Holidays off
* Comprehensive Health Coverage
* Retirement Savings Plan
* Pre-Tax Benefit Programs
* Wellness and Work-Life Support
* Professional Development
* Performance and Referral Bonuses
* Life and Disability Insurance
How much does a technical specialist earn in Aurora, CO?
The average technical specialist in Aurora, CO earns between $34,000 and $97,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Aurora, CO
$58,000
What are the biggest employers of Technical Specialists in Aurora, CO?
The biggest employers of Technical Specialists in Aurora, CO are: