Technical specialist jobs in Bayamn, PR

Job Description GENERAL JOB INFORMATION JOB TITLE: Technical Services Coordinator DEPARTMENT: Technical Services IMMEDIATE SUPERVISOR: Technical Services Manager CLASSIFICATION: Non-Exempt Coordinate all service requests generated through phone calls or emails, following established processes, maximizing departmental resources, and ensuring a high level of customer service satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond daily to customer communications, such as phone calls, text messages, and emails requesting service for biomedical equipment, refrigeration, or patient care. Coordinate daily services for biomedical equipment, refrigeration, or patient care, considering aspects such as contracts, distances, training, and technical availability. Contact customers as needed after service requests to obtain complete information about the equipment issue. Enter service call information into Salesforce to assign the case to the available Service Technician. Coordinate preventive maintenance (PM) with customers daily and schedule in Salesforce. Monitor equipment reports to prepare quotes for parts, services, and maintenance outside of contracts for the following month. Prepare parts orders, request authorization from the Technical Services Manager or Service Technicians Supervisor, and send them to the Purchasing Department via the internal Outlook group for processing. Follow up on purchase orders until fully received. Prepare invoices for services, workshop jobs, refrigeration, and/or patient care, and send them to customers via email or physical document as appropriate. Keep the Credit and Accounts Receivable unit in Finance informed. Coordinate Service Technicians' availability and dates with the corresponding employee in the Project Management Department for new installations. Coordinate equipment pickup, relocation, or moves. Request service quotes from external suppliers as needed. Prepare parts orders as requested by Service Technicians using the “Parts Requisition” form. Ensure all customer interactions are professional, courteous, and helpful at all times. Consistently meet quality, time, response, and execution standards established by the department. Perform administrative tasks for the department, including but not limited to answering and making phone calls, taking and referring messages, making copies, scanning and filing documents, distributing and managing correspondence, among others. Actively contribute to maintaining the company's mission and achieving its vision; exemplify through performance and conduct the philosophy of efficiency culture, Bionuclear values, and principles of top-quality internal and external customer service. Fully comply with departmental and company policies and procedures as published or as may be enacted in the future, including but not limited to the Employee Handbook. INCIDENTAL DUTIES AND RESPONSIBILITIES In coordination with the Inventory Coordinator, complete a requisition indicating the parts and tools needed for service. Dispatch them if necessary. Identify misplaced equipment, parts, and documents and follow up with the appropriate personnel to keep the Technical Services area organized. Assist at the main reception to support the Administration Department during the Receptionist's meal breaks or as needed. In coordination with the Inventory Coordinator, participate in parts counting as needed and enter monthly warehouse inventory count results (008) into the GP system. Coordinate and/or attend meetings, training sessions, professional development activities, conventions, and workshops as required. In coordination with the Inventory Coordinator, request part numbers, prices, and availability from suppliers to prepare parts quotes. In coordination with the Inventory Coordinator, create new part information in Acumatica when required by Service Technicians before preparing a parts order. Coordinate equipment installation and removal tasks inside and outside company facilities in coordination with other departments as delegated. Collaborate with the Inventory Coordinator by providing Service Technicians' availability for scheduling maintenance of the Technical Services Department's corporate vehicle fleet. Assist in creating and invoicing contracts. Seek continuous improvement in daily tasks and delegated projects in accordance with the principles of the “Lean” work model. Perform other tasks as necessary. ACADEMIC PREPARATION High school graduate and two years of college or a technical course. PROFESSIONAL EXPERIENCE Minimum of one year of experience providing customer service. JOB COMPETENCIES Knowledge, Skills, Abilities, and Aptitudes Required to Perform the Job: Strong proficiency in: Microsoft Windows applications: Word, Excel, PowerPoint, Outlook Excellent verbal and written communication skills in English and Spanish Ability to interact with individuals at all organizational levels Ability to identify and set priorities Ability to detect errors or omissions Ability to perform effective and precise coordination, ensuring timely synchronization in dynamic and challenging environments, considering and integrating diverse elements and factors Excellent customer service skills and professional demeanor Ability to work as part of a team Ability to work under pressure Availability to work irregular hours and overtime Ability to handle multiple tasks simultaneously and achieve expected results Ability to meet tasks and goals with minimal supervision Good emotional management and excellent interpersonal relationships DISCLAIMER CLAUSE The information contained herein summarizes the general nature of the competencies and the degree of complexity of the functions established for personnel performing this position. Its content should not be interpreted as an exhaustive inventory of all functions, tasks, and responsibilities of the position. Other tasks may be added or existing ones modified as stipulated by the company. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EEO/Affirmative Action for Veterans/Workers with Disabilities Post: 12/5/2025 / Expired 12/31/2025 ___________________________________________________________________________________________________________________________________________________________________________ DATOS GENERALES DEL PUESTO Título del puesto: Coordinador(a) de Servicios Técnicos Departamento: Servicios Técnicos Supervisor inmediato: Gerente de Servicios Técnicos Clasificación: No-exento NATURALEZA DEL PUESTO Coordinar todas las solicitudes de servicios que se generen a través de llamadas telefónicas o correos electrónicos, siguiendo los procesos establecidos, maximizando los recursos del Departamento y garantizando un alto nivel de satisfacción en el servicio al cliente. DEBERES Y RESPONSABILIDADES ESENCIALES DEL PUESTO Atender diariamente las comunicaciones de los clientes (llamadas telefónicas, mensajes de texto y correos electrónicos) que solicitan servicio para equipos biomédicos, refrigeración o cuidado al paciente. Coordinar diariamente cada servicio tomando en cuenta contratos, distancias, entrenamientos y disponibilidad técnica. Contactar al cliente según sea necesario tras la requisición de servicios para obtener información completa sobre el problema del equipo. Registrar en Salesforce la información sobre las llamadas de servicio para asignar el caso al Técnico disponible. Coordinar diariamente los mantenimientos preventivos (PM) con los clientes y agendar en Salesforce. Monitorear el reporte de equipos para preparar cotizaciones de piezas, servicios y mantenimientos fuera de contrato correspondientes al mes subsiguiente. Preparar órdenes de piezas, solicitar autorización al Gerente o Supervisor de Técnicos y enviarlas al departamento de Compras mediante el grupo interno en Outlook. Dar seguimiento hasta recibir la orden completa. Preparar facturas de servicios, trabajos en taller, refrigeración y/o cuidado al paciente, enviarlas a los clientes por correo electrónico o físico, y mantener informado al personal de Crédito y Cuentas por Cobrar. Coordinar disponibilidad de Técnicos y fechas con el departamento de Gerencia de Proyectos para nuevas instalaciones. Coordinar recogido, movimientos o mudanzas de equipos. Solicitar cotizaciones de servicios a suplidores externos según sea necesario. Preparar órdenes de piezas solicitadas por los Técnicos mediante la hoja “Requisición de Piezas”. Asegurar interacciones profesionales, amables y serviciales con el cliente en todo momento. Cumplir con los parámetros de calidad, tiempo, respuesta y ejecución establecidos. Realizar trabajo administrativo del departamento (llamadas, mensajes, copias, digitalización, archivo, correspondencia, entre otros). Aportar activamente al mantenimiento de la misión y visión de la compañía, ejemplificando la cultura de eficiencia, valores y principios de servicio al cliente interno y externo. Cumplir con políticas y procedimientos del departamento y la empresa, incluyendo el Manual del Empleado. DEBERES Y RESPONSABILIDADES INCIDENTALES DEL PUESTO Completar requisiciones de piezas y herramientas en coordinación con el Coordinador de Inventario. Identificar equipos, piezas y documentos fuera de lugar y dar seguimiento para mantener el área ordenada. Brindar apoyo en la recepción principal durante descansos del Recepcionista o según necesidad. Participar en conteos de piezas y registrar resultados en el sistema GP. Coordinar y/o asistir a reuniones, capacitaciones, convenciones y adiestramientos según requerido. Solicitar a suplidores información de piezas y precios para cotizaciones. Crear en Acumatica información de piezas nuevas cuando sea requerido. Coordinar instalación y remoción de equipos dentro y fuera de la compañía. Colaborar en la coordinación de mantenimientos de la flota de vehículos corporativos. Apoyar en la creación y facturación de contratos. Buscar mejora continua en labores diarias y proyectos delegados conforme al modelo “Lean”. Otras tareas según sean necesarias. PREPARACIÓN ACADÉMICA Graduado de escuela superior y dos años universitarios o curso técnico. EXPERIENCIA PROFESIONAL Experiencia mínima de un año brindando servicio al cliente. COMPETENCIAS DEL TRABAJO Conocimientos, destrezas, habilidades y aptitudes necesarias: Dominio de aplicaciones Microsoft Windows: Word, Excel, PowerPoint, Outlook. Excelentes destrezas de comunicación verbal y escrita en inglés y español. Habilidad para relacionarse con personas de todos los niveles jerárquicos. Capacidad para identificar y establecer prioridades. Habilidad para detectar errores u omisiones. Capacidad para realizar coordinaciones efectivas y precisas en entornos dinámicos. Excelentes destrezas de servicio al cliente y proyección profesional. Habilidad para trabajar en equipo y bajo presión. Disponibilidad para horarios irregulares y tiempo extra. Capacidad para manejar varias tareas simultáneamente y cumplir metas con mínima supervisión. Buen manejo emocional y excelentes relaciones interpersonales. CLÁUSULA DE SALVEDAD La información aquí contenida resume la naturaleza general de las competencias y el grado de complejidad de las funciones establecidas para el personal que desempeña este puesto. No debe interpretarse como un inventario exhaustivo. Otras tareas podrían añadirse o modificarse según lo estipule la compañía. Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar Veteranos(as) Protegidos(as) y Personas con Discapacidad. Todos(as) los solicitantes calificados(as) recibirán consideración para empleo sin distinción de raza, color, religión, sexo, embarazo, orientación sexual, identidad de género, origen nacional, edad, estatus como veterano(a) protegido(a) o discapacidad física o mental. IOE/Acción Afirmativa para Veteranos(as)/Personas con Discapacidad. Publicado: 12/5/2025 / Expira 12/31/2025

Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Ubicacion: Guaynabo As an Entry Level Rol - IT Help Desk Technician, you will support Alivia Health's Pharmacy Chain Operations by providing desktop support, including technical advice, guidance, and informal training to customers using hardware and software programs. This role is ideal for candidates beginning their IT careers and seeking hands-on experience in technical support and field services. You will troubleshoot and restore routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. This includes performing root cause analysis and developing checklists for common issues. Key Responsibilities: Deliver excellent customer service while installing, diagnosing, and resolving hardware and software issues at Alivia Health locations. Support equipment such as POS (point of sale) systems, registers, thermal/laser printers, scanners, servers, PCs, phone systems, RF devices, pharmacy systems, networking hardware, and related peripherals. Drive between Alivia Health locations across Puerto Rico to fulfill service calls and installations. Assist other neighboring areas with workload as needed. Maintain and meet service level agreements (SLAs). Work Schedule & Availability: Standard day shift with possible weekend and holiday rotations. On-call availability for weekday evenings and high-severity onsite service calls. Normal shift may include Saturday and Sunday as part of the regular schedule, with two weekdays as scheduled days off. Minimum Requirements: Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience. Equal Opportunity Employer F/M/V/D

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Conducts a compliant validation process for quality information technology systems requiring formal validation documentation (including standard operating procedures) under applicable federal regulations. Coordinates activities with clients, programmers\/developers, and operating personnel, both domestically and, as appropriate, globally. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation, and maintenance of procedures, actions, and documentation necessary to assure compliance with federal and international regulations governing user applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and new validation techniques. Performs system administration and configuration of quality information technology systems. Supports day\-to\-day manufacturing activities, leads and participates in investigations, and drives improvement projects within the manufacturing environment. *Other duties may be assigned.* Requirements Bachelor's degree in Science or Engineering Minimum of 2 years of relevant experience Must Have: 2-3 years' experience with Sterilization Validation \/ Microbiology (desirable) Experience in manufacturing environments Experience with Process Validation Ability to understand and follow change control processes Nice to Have: Investigation and root cause analysis skills CAPA (Corrective and Preventive Actions) knowledge or experience *Willing to work 100% On\-site in Villlalba* "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Quality"},{"field Label":"City","uitype":1,"value":"Villalba"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00766"}],"header Name":"Quality Applications Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000017050001","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26hZaGdiIG6cDMosq195uPEY\-&embedsource=Google","location":"Villalba","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}

An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology. Education: Associate or Bachelor's degree in a computer-related field with 3 years of related experience. Minimum Years of Experience: 3 years in related experience Certifications (Optional): CompTIA Network+ (Plus) Required Technologies Experience: Microsoft Office Firewall configuration, management, and monitoring Antivirus configuration, management, and monitoring Security alerts monitoring Security hardening VPN & Policies configuration and maintenance WAN maintenance and monitoring Firmware updates, hotfixes, patches, and related apps Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration VMWare / Hyper-V virtual environment Microsoft Server 2016, 2019, and 2022 Windows OS (Windows, 10 & 11) Microsoft Office 2016, 2019 and 36 Equipment inventory management Ticketing system Interpersonal Skills: Good verbal and writing communication skills Good teamwork player Proficiency in English Fast learner Positive attitude Availability to work after hours Work under pressure Proactive

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: CQV Technical Support - SME Evaluate current manufacturing process control strategy. Develop qualification/validation strategy. Serve as SME to develop and execute qualification packages. Revise and approve qualification documents. Develop sampling plan to be executed during equipment qualification/validation activities. Lead/Facilitate Quality Risk Assessment (RA) Lead and/or participate on triage activities. Own change controls supporting the projects. Review and revise manufacturing instructions and SOPs as applicable to start-up of new equipment Qualifications: Bachelor's Degree in Science or Engineering. Minimum of 7 years of experience in direct pharmaceutical, medical device or biotechnology industries. Experience in direct process / manufacturing areas. Must be fully bilingual (English / Spanish) with excellent oral skills. SME in the Computer System Development Life Cycle (SDLC) Technical Writing skills and investigations processes. Available to work extended hours, possibility of weekends and holidays.

**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

HVAC and Refrigeration Engineer Services • Provide technical expertise in the following systems: heating, ventilation, air conditioning, and refrigeration systems used to control temperature, air quality, and humidity in manufacturing buildings. • Responsibilities may include conducting load calculations, selecting equipment, ensuring energy efficiency, and overseeing installation and maintenance. Ensure compliance with safety and environmental regulations, cGMPs, troubleshoot problems, and collaborate with construction teams. • Collaborate with technical teams to integrate systems seamlessly into the overall building operation. • Incorporate energy-saving strategies and ensure systems comply with energy efficiency standards and environmental regulations. • Supervise the installation and commissioning of new systems. • Diagnose and resolve issues with existing systems to ensure optimal performance and reliability. • Develop maintenance schedules and protocols for existing systems. • Conduct system tests and validation to confirm proper operation. • Prepare detailed reports, cost estimates, and project documentation. • Provide guidance and technical support to maintenance and operations personnel. • Ensure all systems adhere to safety standards, building codes, and industry regulations BS in Engineering (Mechanical / Electrical) 5 years' experience in regulated environment (EHS/GMP) 5-10 years working on HVAC systems Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you'll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA. Responsibilities: Responsible for overall coordination, status reporting and stability of project-oriented work efforts. Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately. Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers. Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed. Assists in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise. Manages one or more cross-functional projects of medium to high complexity. Designs and creates software; analyse, design, test, develop and maintain database applications. Develop and maintain applications using the .NET environment. Work with programming languages such as C# (primarily), Visual Basic, and C++. Manage and manipulate databases using tools like SQL Management. Develop web applications using technologies like Blazor, HTML, CSS, JavaScript, and Angular. Create and maintain APIs, especially following the CRUD and REST API concepts. Test applications in QA environments to ensure proper functionality. Learn and quickly adapt to new technologies and tools as required by the project. Qualifications: Bachelor's degree in Computer Science, Programming or related field. Experience in with programming languages such as C# (primarily), Visual Basic, and C++. Being self-taught with the ability to learn quickly. Effective communication skills and teamwork. Results-oriented and problem-solving mindset. Availability to work all shifts, weekends and Holidays. Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job Description Department Technology Department Computer Technician - IT Reports to Gonzalo Quezada Title Systems Engineer Full time Part time Contract In house Shift hours: 40 weekly Operating: Monday to Sunday: Rotating Extent No extent General purpose Provide assistance in the correct installation, maintenance and operation of all technological resources, and ensure the effective, timely and continuous delivery of technical and user support services to the different areas of the company, maintaining a focus on quality, work in team and customer service. RESPONSIBILITIES AND COMPETENCES - Respond to queries that are generated by clients or employees of our institution. - Manage the networks and the technological equipment that is owned within the institution, with the aim of providing a quality service and optimizing the tasks that are developed. - Create or manage the virtual platforms that exist in the company and the users or emails that are used for work. - Provide preventive maintenance to the equipment that is used for the institution's work and reduce risks in them. - Manage the network of internal servers that are owned. - Create manuals that determine the performance of the devices that are available in the company. - Create an inventory of the products that are served by the technical support area. - Create backup copies in the areas that need it and keep the computer virus-free and out of danger. - Manage the internet connectivity and telephone services of the company. - Develop training with basic aspects for the institution's staff. - Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS - Experience in support work (HelpDesk) - Experience with computer hardware work. - Basic knowledge of networks (Troubleshooting (Ping, trace) to be able to identify connectivity problems) - Trained to work under pressure and able to respond to high volume of work. - Ability to work in a team. - Good verbal and written communication, interpersonal and problem solving. Academic requirements - University or technical studies in the computer science area. DEMANDS - I work mostly seated for approximately 7 to 8 hours to be able to successfully fulfill essential functions - Exposed to use of computerized equipment at all times to perform its functions - Vision, speaking and listening are required to perform their functions and capable of being understood - Be available to work overtime in cases of operational need that may be required - Travel requirement if necessary, to the Dominican Republic facilities APPROVED by Maria Miranda De Jesús Title HR & Finance Director Employee sing Date Affirmative Action Plan Statement / Equal Employment Opportunity Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training. Insight Communications, Corp. 342 San Luis St., Suite 304, San Juan, PR 00920 Tels. ************, ************, ************ Fax. ************ Monday to Sunday, rotative schedules. 40 hours per week.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Ricoand they are in need of a Fully RemoteHelp Desk Support Level IITechnician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Guaynabo, PR

Job Description GENERAL JOB INFORMATION JOB TITLE: Applications Specialist DIVISION: Hospital Division REPORTS TO: Hospital Division Manager STATUS: Exempt Perform specialized professional work by conducting demonstrations, validating the proper functioning of equipment, and providing training to its users. ESSENTIAL DUTIES AND RESPONSIBILITIES Visit clients and conduct presentations using demonstration equipment (“Demos”) from the hospital lines, whether for ultrasound or patient care solutions (“PCS,” for Patient Care Solutions ). Configure ultrasound or PCS systems (as applicable), ensuring efficient and accurate setup according to client needs, manufacturer standards, and applicable parameters. Collaborate with clients to understand their specific needs and challenges, providing tailored solutions and recommendations to improve operational efficiency. Call and visit clients after each installation to ensure everything is in order. Respond to service calls requiring their specialty and expertise. Provide detailed training to clinical and technical users on the proper handling of ultrasound or PCS equipment, as applicable, in accordance with manufacturer standards. Offer advanced technical support, both remotely and on-site, to resolve issues and optimize equipment performance. Prepare a daily report detailing completed activities and submit it to the immediate supervisor. Ensure all client interactions are professional, courteous, helpful, and punctual. Actively contribute to maintaining the company's mission and achieving its vision, exemplifying through performance and conduct the culture of efficiency, Bionuclear's values, and the principles of delivering the highest quality internal and external customer service. SECONDARY DUTIES AND RESPONSIBILITIES Provide guidance to Service Technicians and Senior Service Technicians as needed, and support Sales department staff during presentations or by promptly and effectively supplying the information required for proposals or quotations. Participate in project management related to solution implementation and updates. Assist with equipment installations as applicable. Perform necessary testing on ultrasound or PCS equipment (as applicable) to ensure proper functionality and compliance with standards. Create and maintain necessary documentation, including manuals and training materials, keeping them updated. Prepare and submit reports or deliver presentations as required. Collaborate with internal teams such as Marketing and New Business Development, Sales, and Customer Service to address complex issues and ensure effective solution integration. Stay current with the latest technologies in the field, as well as recent changes to state and federal regulations and laws related to the industry served, in order to provide the necessary support to clients and make recommendations for updates and improvements. Perform other duties as assigned. ACADEMIC PREPARATION Bachelor's degree in a branch of Natural Sciences or a field related to Ultrasound and/or Patient Care Solutions. PROFESSIONAL EXPERIENCE Minimum of three (3) years of experience as an Applications Specialist in the field of Ultrasound and/or Patient Care Solutions (PCS). In-depth knowledge of ultrasound technologies or patient care solutions (PCS), as applicable. OTHER REQUIREMENTS Valid driver's license. JOB COMPETENCIES Knowledge, Skills, Abilities, and Aptitudes Required to Perform the Job Excellent verbal and written communication skills in Spanish, and adequate understanding of English. Ability to effectively convey knowledge. Excellent writing skills. Excellent customer service skills. Ability to work as part of a team. Analytical and problem-solving skills for complex issues and technical support. Ability to work under pressure. Capacity to follow up professionally and achieve expected results. Ability to multitask, set priorities, and meet deadlines. Good emotional management. Availability to work weekends and extended hours as needed. Proficient in Windows applications (Word, Excel, PowerPoint, Outlook). DISCLAIMER CLAUSE The information contained herein summarizes the general nature of the competencies and level of complexity of the functions established for personnel performing this position. Its content should not be interpreted as an exhaustive inventory of all functions, tasks, and responsibilities of the position. Other duties may be added, or existing ones modified, as stipulated by the company. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EEO/Affirmative Action for Veterans/Workers with Disabilities _______________________________________________________________________________________ Datos Generales del Puesto Título del puesto: Especialista de Aplicaciones Departamento: División Hospitalaria Supervisor(a) inmediato(a): Gerente de la División Hospitalaria Clasificación: Exento Naturaleza del Puesto Realizar trabajo profesional especializado para hacer demostraciones, validar el funcionamiento correcto de los equipos y ofrecer adiestramiento a los usuarios de estos. Deberes y Responsabilidades Esenciales del Puesto Visitar clientes y hacer presentaciones en los equipos de demostración, referidos como “Demo”, de las líneas hospitalarias, ya sea para ultrasonido o manejo de pacientes, referido en ocasiones como soluciones de cuidado al paciente (“PCS”, por las siglas de Patient Care Solutions en inglés). Realizar la configuración de los sistemas de ultrasonido o PCS (según corresponda), asegurando un despliegue eficiente y preciso conforme las necesidades del cliente, los estándares del manufacturero y los parámetros aplicables. Colaborar con los clientes para comprender sus necesidades y desafíos específicos, brindando soluciones personalizadas y recomendaciones para mejorar la eficiencia operativa. Llamar y visitar a los clientes luego de cada instalación para asegurarse de que todo esté en orden. Atender las llamadas de servicio que requieran de su especialidad y conocimiento. Proporcionar capacitación detallada a usuarios clínicos y técnicos en el manejo adecuado de los equipos de ultrasonido o PCS, según corresponda, en conformidad con los estándares del manufacturero. Ofrecer soporte técnico de nivel avanzado, tanto de manera remota como presencial, para resolver problemas y optimizar el rendimiento del equipo. Preparar diariamente un informe detallando las gestiones realizadas y enviarlo al supervisor inmediato. Asegurar que sus interacciones con el cliente sean profesionales, amables, serviciales y puntuales. Aportar activamente al mantenimiento de la misión y al logro de la visión de la compañía, ejemplificando con su desempeño y conducta la filosofía de la cultura de eficiencia, los valores de Bionuclear y los principios de un servicio al cliente interno y externo de la más alta calidad. Deberes y Responsabilidades Incidentales del Puesto Orientar a los Técnicos de Servicios y Técnicos Sénior de Servicios según sea necesario y proveer apoyo al personal adscrito al departamento de Ventas en presentaciones o proveyéndoles de manera puntual y efectiva la información que requieran para las propuestas o cotizaciones. Participar en la gestión de proyectos relacionados con la implementación y actualización de soluciones. Asistir en las instalaciones de los equipos según aplique. Realizar las pruebas necesarias a los equipos de ultrasonido o PCS (según corresponda) para garantizar su funcionamiento correcto y su conformidad con los estándares. Crear y mantener la documentación necesaria, así como manuales y materiales de los equipos y de capacitación actualizados. Preparar y someter informes o realizar presentaciones según sea requerido. Colaborar con equipos internos, como Mercadeo y Desarrollo de Nuevos Negocios, Ventas y Atención al Cliente, para abordar problemas complejos y garantizar la integración efectiva de soluciones. Mantenerse actualizado sobre las últimas tecnologías en el campo y los cambios relacionados con las regulaciones y leyes estatales y federales de la industria, para brindar el apoyo necesario a los clientes y ofrecer recomendaciones para actualizaciones y mejoras. Realizar otras tareas según sean necesarias. Preparación Académica Bachillerato en alguna rama de las Ciencias Naturales o campos relacionados con Ultrasonido y/o soluciones para el manejo de pacientes. Experiencia Profesional Experiencia mínima de tres años como Aplicacionista en el campo de ultrasonido y/o manejo de pacientes (PCS). Conocimiento profundo de tecnologías de ultrasonido o manejo de pacientes (PCS), según corresponda. Otros Requisitos Licencia de conducir vigente. Competencias del Trabajo Conocimientos, destrezas, habilidades y aptitudes necesarias para desempeñar el puesto: Excelentes destrezas de comunicación verbal y escrita en español y entendimiento adecuado del idioma inglés. Habilidad para transmitir conocimientos efectivamente. Excelentes destrezas de redacción. Excelentes destrezas de servicio al cliente. Habilidad para trabajar en equipo. Destrezas de análisis y resolución de problemas complejos y de soporte técnico. Habilidad para trabajar bajo presión. Capacidad para dar seguimiento profesionalmente y lograr los resultados esperados. Habilidad para trabajar varias tareas simultáneamente, establecer prioridades y cumplir con fechas límites. Buen manejo de sus emociones. Disponibilidad para trabajar fines de semana y horarios extendidos según sea necesario. Amplio dominio de las aplicaciones de Windows (Word, Excel, PowerPoint, Outlook). Cláusula de Salvedad La información aquí contenida resume la naturaleza general de las competencias y el grado de complejidad de las funciones establecidas para el personal que desempeña este puesto. Su contenido no debe interpretarse como un inventario exhaustivo de todas las funciones, tareas y responsabilidades del puesto. Otras tareas podrían ser añadidas o las existentes podrían ser modificadas según lo estipule la compañía. Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar Veteranos(as) Protegidos(as) y Personas con Discapacidad. Patrono con igualdad de oportunidades en el empleo. Todos(as) los(las) solicitantes calificados(as) recibirán consideración para empleo sin distinción de raza, color, religión, sexo, embarazo, orientación sexual, identidad de género, origen nacional, edad, estatus como veterano(a) protegido(a) o discapacidad física o mental. IOE/Acción Afirmativa para Veteranos(as)/Personas con Discapacidad

Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems. *Other duties may be assigned.* Requirements Minimum 2 years of experience with Investigation and Root Cause Analysis skills in a regulated industry. Knowledge in Process Validation, Computer Software Validation and Technical Writing. Bachelor Degree Completed. Fully Bilingual. Willing to work On\-site and OT when needed. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Villalba"},{"field Label":"State\/Province","uitype":1,"value":"Villalba"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00766"}],"header Name":"Quality Applications Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000015810017","FontSize":"15","location":"Villalba","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}

An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology. Education: Associate or Bachelor's degree in a computer-related field with 3 years of related experience. Minimum Years of Experience: 3 years in related experience Certifications (Optional): CompTIA Network+ (Plus) Required Technologies Experience: Microsoft Office Firewall configuration, management, and monitoring Antivirus configuration, management, and monitoring Security alerts monitoring Security hardening VPN & Policies configuration and maintenance WAN maintenance and monitoring Firmware updates, hotfixes, patches, and related apps Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration VMWare / Hyper-V virtual environment Microsoft Server 2016, 2019, and 2022 Windows OS (Windows, 10 & 11) Microsoft Office 2016, 2019 and 36 Equipment inventory management Ticketing system Interpersonal Skills: Good verbal and writing communication skills Good teamwork player Proficiency in English Fast learner Positive attitude Availability to work after hours Work under pressure Proactive

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: CQV Technical Support - SME Evaluate current manufacturing process control strategy. Develop qualification/validation strategy. Serve as SME to develop and execute qualification packages. Revise and approve qualification documents. Develop sampling plan to be executed during equipment qualification/validation activities. Lead/Facilitate Quality Risk Assessment (RA) Lead and/or participate on triage activities. Own change controls supporting the projects. Review and revise manufacturing instructions and SOPs as applicable to start-up of new equipment Qualifications: Bachelor's Degree in Science or Engineering. Minimum of 7 years of experience in direct pharmaceutical, medical device or biotechnology industries. Experience in direct process / manufacturing areas. Must be fully bilingual (English / Spanish) with excellent oral skills. SME in the Computer System Development Life Cycle (SDLC) Technical Writing skills and investigations processes. Available to work extended hours, possibility of weekends and holidays.

Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems. Perform other duties assigned. Requirements Minimum 5 years of experience in the regulated industry. Experience in with Process Validation and Computer System Validation. Experience in Medical Devices Regulatory and Technical background. Bachelor Degree in Science or Engineering completed. Bilingual. Willing to work 100% On\-site in Juncos, PR. "}}],"is Mobile":false,"iframe":"true","job Type":"Temporary","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Pharma\/Biotech\/Clinical Research"},{"field Label":"City","uitype":1,"value":"Juncos"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00777"}],"header Name":"Quality Application Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000016606075","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26oSny.cUHnThVWu2oCqo1WQ\-&embedsource=Google","location":"Juncos","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: CQV Technical Support - SME Evaluate current manufacturing process control strategy. Develop qualification/validation strategy. Serve as SME to develop and execute qualification packages. Revise and approve qualification documents. Develop sampling plan to be executed during equipment qualification/validation activities. Lead/Facilitate Quality Risk Assessment (RA) Lead and/or participate on triage activities. Own change controls supporting the projects. Review and revise manufacturing instructions and SOPs as applicable to start-up of new equipment Qualifications: Bachelor's Degree in Science or Engineering. Minimum of 7 years of experience in direct pharmaceutical, medical device or biotechnology industries. Experience in direct process / manufacturing areas. Must be fully bilingual (English / Spanish) with excellent oral skills. SME in the Computer System Development Life Cycle (SDLC) Technical Writing skills and investigations processes. Available to work extended hours, possibility of weekends and holidays.